All hotels in Portsmouth, New Hampshire, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here383 Woodbury Ave, Portsmouth, NH, 03801, United States of America, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 728 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.3
  • Comfort
    4.0
  • Condition
    3.9
  • Neighborhood
    3.9
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5.0 / 5Outstanding
"Great Stay in Portsmouth NH"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Low Rates with top notch service and comfort!
Genuine Hotels.com guest review
1 night family trip May 7, 2015
Melissa
US
4.0 / 5Excellent
"️Good accommodations. Great value."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Comfortable. Clean. Friendly and efficient staff.
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
Beverly
US
5.0 / 5Outstanding
"Definitely recommend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Looking at University of New Hamoshire for my son and wanted to stay close by. Was a little ride from the school but by far the most inexpensive hotel with the best accommodations . Located right off the highway and even included continental breakfast! Was thrilled when we arrived to a smiling congenial desk clerk and some delicious chocolate chip cookies , even at 9:30 pm!
Genuine Hotels.com guest review
1 night family trip Apr 21, 2015
Paul
US
5.0 / 5Outstanding
"Excellent!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was extremely friendly and our room was very comfortable and clean. We would definitely stay there again and recommend it to anyone!
Genuine Hotels.com guest review
1 night romance trip Apr 24, 2015
Cara
US
5.0 / 5Outstanding
"America's best Inn"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Front desk made us feel very welcome
Genuine Hotels.com guest review
1 night romance trip Apr 17, 2015
A Traveler
US
4.0 / 5Excellent
"Comfortable and easy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great, cheap stay! The walls were a little thin though... Our neighbors kept banging on our walls to keep it down when we were having light conversation and playing some music at a reasonable volume.
Genuine Hotels.com guest review
1 night romance trip Apr 18, 2015
Emily
US
3.0 / 5Good
"Good stay for the money"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
I went out to Portsmouth to see a show and meet up with some friends. When I got to the room I was greeted by a very friendly staff member. The room was adequate but smelled a little weird. The location was great and easy to find.
Genuine Hotels.com guest review
1 night trip with friends Apr 17, 2015
William
US
5.0 / 5Outstanding
"Will is great, and so is this Inn."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We walked in and were greeted with a smiling face and a plate of fresh, warm cookies on the counter. Not a bad start. The room was gorgeous and exceptionally clean. We actually met the housekeeper in the hallway, and she was incredibly friendly. The hotel is in a great location, just a few minutes away from downtown Portsmouth. The bus station is 5 minutes away, and the bus goes right into Boston - so, that was convenient. If anybody is planning a trip to Boston and doesn't want the hassle of driving into the city, trying to find parking, etc. - this is the place for you. Not to mention, the rates at this hotel were significantly cheaper than most other places around. America's Best Inn, you knocked it out of the park. We'll definitely be coming back. Oh, and one last thing - if Will is working, you've lucked out. He's nice, helpful, and great at recommending places to go, things to see, restaurants to eat at, etc.
Genuine Hotels.com guest review
2 night romance trip Mar 11, 2015
Becky
US
4.0 / 5Excellent
"Great Weekend"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The front desk personal was very nice and accommodating, We had a great time staying even with all the snow we received while visiting.
Genuine Hotels.com guest review
1 night romance trip Feb 15, 2015
A Traveler
US
4.0 / 5Excellent
"Great value"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel for the money. Excellent service. Let me check in 2 hours early; heater was broken in my room, immediately moved me to a bigger and better room, no questions asked.
Genuine Hotels.com guest review
2 night business trip Mar 13, 2015
Donald
US
2.0 / 5Fair
"You pay for what you get"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
I liked the complimentary breakfast; although the bagels were fresh, the juice were kept in dirty pitchers with mildew on the bottom of the pitcher. The room was decent but the shower was hard to control. There were stains in the room. Someone spilled juice on the night stand which was still there. There was also not many outlets so we had to disconnect the lamp to plug in the cell phone. You get what you pay for.
Genuine Hotels.com guest review
2 night romance trip Feb 27, 2015
A Traveler
US
4.0 / 5Excellent
"family fun"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Our pillows for the bed were real worn and lumpy. The shower drain was clogged and water kept filling up to your shins.
Genuine Hotels.com guest review
1 night family trip Mar 1, 2015
Wendy
US
2.0 / 5Fair
"Overnight stay"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
This hotel was good for one night and the price of course. Clean enough but run down a little. Night manager, Will, was great. Long hairs on bath walls. Kind of gross. No tissues in bathroom either.
Genuine Hotels.com guest review
1 night romance trip Feb 16, 2015
Susan f
US
2.0 / 5Fair
"Not good"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
Sink didn't drain. They had obviously been working on it because of the dirty rags laying there when I checked in.
Genuine Hotels.com guest review
1 night business trip Feb 2, 2015
James
US
3.0 / 5Good
"not pleased"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    1.0
need to be told prior to checking in if room is handicap, was very disappointing to see no bath tub,
Genuine Hotels.com guest review
1 night trip Feb 1, 2015
peter
US
4.0 / 5Excellent
"Average and pleasant hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Staff was extremely friendly and helpful. The room was a little small and the bed maybe needed an extra blanket or two, but the overall experience was relatively good. These small complaints pale in a perfectly average and hospital hotel.
Genuine Hotels.com guest review
1 night romance trip Jan 31, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Warm cookies = nice touch!
Genuine Venere guest review
Other trip Jan 23, 2015
A Traveler
US
4.0 / 5Excellent
"Nice staff, good location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
stayed for one night on way further up the coast of Maine. The front desk rep was very friendly, processed the reservation efficiently and the warm cookies upon arrival were were delish! The room was clean, but the mattresses could use an update, as they are not the most comfortable. Overall, would recommend for brief stays.
Genuine Hotels.com guest review
1 night trip with friends Jan 14, 2015
A Traveler
US
4.0 / 5Excellent
"great deal"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great stay, reasonable price
Genuine Hotels.com guest review
1 night trip Jan 10, 2015
David
US
3.0 / 5Good
"Good room for the price."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Just needed one night. Only thing that was really bad was cigarette smell in lobby in the evening and in the morning. They were not prepared for crowd they had as evidenced by not enough food at breakfast. Did fairly well with snow storm however.
Genuine Expedia guest review
Other trip Jan 10, 2015
krisp
US
3.0 / 5Good
"Reasonable"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We stay at this hotel whenever we visit Portsmouth & vicinity The staff very helpful pleasant But this visit over the Christmas & new year's trip they seem to run out of breakfast items coffee cold
Genuine Hotels.com guest review
5 night romance trip Dec 27, 2014
Guat Beng
US
4.0 / 5Excellent
"Accessible and great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
Great value. Always stay here for a quick affordable overnight to Portsmouth from Boston, to get out of the city.
Genuine Hotels.com guest review
1 night romance trip Jan 1, 2015
A Traveler
US
3.0 / 5Good
"It's OK"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The staff was very friendly and check in was easy. This hotel is OK but probably won't stay there again. The furniture in the room was worn and aged. The rug looked like it hadn't been vacuumed in a while and there was what looked like blood splatter on the wall. There was food on the elevator floor that was there throughout my stay. Breakfast was minimal but OK. The bathroom was clean and the sink/shower worked well. I guess for the price, you get what you pay for as this hotel is cheaper than most in Portsmouth.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Sharon
US
3.0 / 5Good
"Good for a cheap stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
The hotel is good for a cheap stay in Portsmouth. Our room seemingly clean, had functioning heat and a working TV, microwave and fridge. I think the room is just worn out, the wall paper is bubbling, the shower curtain is stained, the soap dish in the shower is corroded and the drain was rusting. Its a 2 star hotel, I wasn't really expecting anything different. If you need a cheap place to stay and don't care about the cosmetic stuff it seemed OK. Happy Traveling!
Genuine Hotels.com guest review
2 night romance trip Dec 30, 2014
Erica
US
5.0 / 5Outstanding
"Great value for the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The room was basic but comfortable. It had the best TV I've seen in ages, nice screen and image quality. Staff was attentive and useful. Far from luxurious but well worth the money. And you have the right to use the Holiday Inn pool!
Genuine Hotels.com guest review
2 night romance trip Dec 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent Even Amongst a Minor Adversity"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Robbin was very approachable at the front desk and was immediately helpful in resolving a mix-up with my room in which I was assigned a room that was already occupied. Also, in the replacement room there was no TV remote, but one call to Robbin resulted in a fast resolution.
Genuine Hotels.com guest review
1 night trip Dec 26, 2014
Brett
US
2.0 / 5Fair
"Not a top choice.."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
The room was nice enough, king size bed was comfortable and pillows as well. The amenities were less than stellar, the internet was not very good, not many TV channels, the weight room was severely lacking and the vending machines completely inoperable. We were comfortable in the room but we heards guests outside noisey at all hours. Safe to say we would never return.
Genuine Hotels.com guest review
1 night romance trip Dec 26, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Nice room. My experience is none of your business.
Genuine Expedia guest review
Other trip Dec 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great hotel with easy access to the highway and to Portsmouth city center. The room was clean and the microwave and mini fridge were a bonus. The only negative I have is that the hallway had an unpleasant smell....someone recently sprayed a room freshened to cover up something. Our room, however, did not smell. The front desk clerks were polite and attentive. We did not have their continental breakfast but did take advantage of the coffee and teas provided.
Genuine Expedia guest review
Other trip Dec 28, 2014
Jay
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I booked the hotel for an overnight stay. The staff was pleasing and the hotel was clean and orderly.
Genuine Expedia guest review
Other trip Dec 26, 2014
Rick
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stay here every year and the staff is very polite and the rooms are always clean and comfortable.
Genuine Expedia guest review
Other trip Dec 22, 2014
Frank
US
1.0 / 5Poor
"Don't stay here! You will be sorry!!"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
It was very disturbing to see stains on the bedspread, crumbs on the floor, toothpaste spots on the wall paper in the bathroom, some kind of drips on the bedroom wardrobe, food left in the bedside table, and a crusty residue in the soap dish in the bathtub. clearly, the room had not been cleaned before our stay. My wife wanted to leave, but I said we would stay...and then we had breakfast the next morning where we had to find someone to refill the milk, coffee, juice...overall one of the worst hotel experiences we have ever had ANYWHERE in this country. We will never, NEVER, stay at an America's Best Inn again. ("Best" is certainly a misnomer!)
Genuine Hotels.com guest review
1 night romance trip Dec 19, 2014
Richard
US
4.0 / 5Excellent
"Good no frills hotel."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed overnight in order to catch an early bus to Logan airport. The location was very convenient to the highway, bus station, and many restaurants. The front desk people were very helpful with directions. The room was clean, bed comfortable, heat adjustable. It was quiet, but midweek in Dec. it isn't busy. There was breakfast but we left very early and missed it. The price was right.
Genuine Hotels.com guest review
1 night romance trip Dec 16, 2014
mary
US
5.0 / 5Outstanding
"Very satisfied."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean. Comfortable. Reasonably priced.
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2014
Karen
US
4.0 / 5Excellent
"Nice hotel convenient to shopping and highways"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel staff was excellent! Made me feel welcome and relaxed. Rooms were spacious and clean. Will definately stay here again!
Genuine Expedia guest review
Other trip Dec 11, 2014
Jackie
US
2.0 / 5Fair
"Poor service"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
My husband and I tried to check into our room 30 minutes after check in time. We were told our room would not be ready for another 30 minutes. We decided to check in later that night. After check in we go up to our room, walk in and find dirty towels all over and an unmade bed. They checked us into a room that had not been cleaned. They did upgrade us to a king size bed, but it was quite possibly the most uncomfortable bed I have ever slept in.
Genuine Expedia guest review
Other trip Dec 10, 2014
A Traveler
US
3.0 / 5Good
"I'd stay there again!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Went shopping with friends! Stayed in hotel! Overall the hotel was fine! I've stayed in years past! The one complaint was the walls were so thin my friends and I could hear the woman in the room near us chatting on the phone at 1am! It almost sounded like it was coming from a vent! Anyway, the room was cozy, they offered continental breakfast! Price was great. Centrally located between mall area and downtown Portsmouth! They even had fresh warm chocolate chip cookies!
Genuine Hotels.com guest review
1 night trip with friends Dec 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel close to downtown!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great place, location & staff! Great location! No problems at all!
Genuine Expedia guest review
Other trip Dec 8, 2014
Joe
US
3.0 / 5Good
"review"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Good experience.but forgot to leave tp and shampoo.
Genuine Hotels.com guest review
1 night romance trip Nov 30, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel could not find reservation, had to wait to check in room not ready even after check in time, hair in the shower, room small we had double beds, for the price ok,
Genuine Expedia guest review
Other trip Dec 1, 2014
Debbie
US
5.0 / 5Outstanding
"wonderful night away"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was nice and quite and very relaxing. We have our 23 year old with his girlfriend and their 1 1/2 yr old son, plus my 12 yr old daughter living with us. The night away was worth it!!!!
Genuine Hotels.com guest review
1 night romance trip Nov 18, 2014
CATHERINE
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed here while visiting family in Portsmouth. Nice to have a clean, quiet place to stay when the day's family time was over. Breakfast was a must and the staff was very nice.
Genuine Expedia guest review
Other trip Dec 1, 2014
A Traveler
US
5.0 / 5Outstanding
"love this place!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Super friendly staff and comfortable rooms - simply an amazing deal at an unbeatable price!
Genuine Hotels.com guest review
1 night romance trip Nov 25, 2014
sean
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    4.0
Hotel was very clean. It is a non-smoking hotel which is nice. They have an adequate continental breakfast (all carbs) (cereal & breads). They have a few issues with unattached wallpaper...but it was very clean and fairly comfortable. I was in the back on the 3rd floor and it was very quiet.
Genuine Venere guest review
Other trip Nov 27, 2014
A Traveler
US
5.0 / 5Outstanding
"good all around"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Good location to eats quiet and comfortable.
Genuine Hotels.com guest review
1 night romance trip Nov 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Hotel review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel room was very nice. Staff at the desk were very nice and helpful. Loved being able to get tea all day!
Genuine Hotels.com guest review
2 night family trip Nov 21, 2014
Lisa
US
4.0 / 5Excellent
"Very nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I've paid far more for far less. The hotel and room was very nice and clean.
Genuine Hotels.com guest review
1 night business trip Nov 21, 2014
A Traveler
US
5.0 / 5Outstanding
"very happy!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Check in was easy and the front desk representative was kind. helpful and attentive. The room was clean and very nicely decorated. Bathroom was clean and well maintained. Would definitely stay there again!
Genuine Hotels.com guest review
1 night business trip Nov 21, 2014
Raymond
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed 3 nights. Would definitely stay again. Great hotel for the price.
Genuine Expedia guest review
Other trip Nov 23, 2014
A Traveler
US
4.0 / 5Excellent
"Nice room, great price and not far from restaurant"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Pleasantly surprised to get such a nice room (with breakfast) at such a good price.
Genuine Expedia guest review
Other trip Nov 20, 2014
Deb
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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