"Convenient for our Reuired Stay"
Our stay at this Ramada was acceptable and in-line with our expectations. This is an older unit, but was clean and the staff was very pleasant which made our stay nice.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for choosing to stay at our Hotel. We are very glad to know that your stay had been comfortable and satisfying. Our Hotel prides itself with staff that is very accommodating and helpful. It has been a great pleasure to serve you and we look forward to your next stay.
Excellent Value for $72. The suite is huge and has a small kitchenette so great for families and heating up leftover restaurant food. Room was quite clean. Furniture and facilities are somewhat dated and the icemaker on the 3rd floor wasn't working, but for $72 it's a great value.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for taking the time to write your review. We sincerely thank you for giving your feedback about your recent experience in our Hotel. It is very enlightening to know that you enjoyed your stay, with our unique kitchenette – which is by the way also appreciated well by previous guests including our well-kept rooms/facilities. Your kind words will be conveyed to our staff. Rest assured the comments you made will be addressed in order for us to improve our services. We hope you give us a chance to serve you again on your next trip.
I have to be honest that this hotel was more than I expected. I typically avoid Ramada due to past experiences, however, I chose this hotel for convenience and the price. This hotel exceeded my expectations and I was pleasantly surprised. If I ever travel to this area again, I would definitely return.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for finding the time to share about your stay. We know you have a choice when you travel and appreciate you choosing our hotel. Customer satisfaction is our Hotel’s primary goal and to hear you had a wonderful stay means we’ve achieved that goal. We hope to continuously exceed your expectations and we look forward on your next visit soon.
"An older hotel with good wifi"
This was a business stay for 2 nights, and I required a low cost room close to the address of the business I was working at, and good wifi. Check in was easy, and I had a rom on the 3rd floor - it is obviously an older hotel that has been refurbished, but the floor was extremely "creaky". I felt bad for anyone staying in the room below me. I didn't […] use the pool or work-put room, and the breakfast was OK - very clean but the fruit was old looking, and the rest of the offerings was strictly continental. The bed was very hard. The bathroom was fine, and the water pressure was good. Most importantly, the wifi was good and easy to use. For the price I paid, the room was fine. Read moreGenuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for taking the time out of your busy schedule to review our Hotel. We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct our shortcomings. We aim for guest satisfaction and we are happy to know that your stay was comfortable and of great value. Rest assured that your comments regarding enhancement in our rooms and facilities will be considered as we hope that you’ll be able to enjoy these in your next stay. We’ll also advise our staff to maintain the freshness and quality of the breakfast we serve. We hope that you will be more satisfied on your next stay should you decide to stay with us again in the future.
"Very satisfied & excellent proximity to HOF"
Better than advertised, rooms were very clean and beds comfy. We stayed two nights for football state championship and visit to football hall of fame about 10 minutes away. Staff very friendly and helpful, many dining options close by. Would definitely stay here again.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for taking the time to write your review. It is a pleasure to know that you found our hotel even better when you stayed here. We hope that we may delight you even more in your next stay.
"Nice hotel, great staff"
It was a nice hotel and all interaction with staff members was very positive. No complaints.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Positive reviews from our dear guests inspire us more to excel in service delivery. Thank you for your kind words. We are certainly looking forward to serve you even better in your future stay.
well will the games where broke the hot tub was broke and the pool was freezing and those things with kids was important to staying their maybe posting they where broke would have made changesGenuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame We would like to express our sincerest apologies for the inconvenience during your stay in our hotel. Thank you for bringing to our attention the broken tub as well as the pool temperature. Rest assured that we will handle these accordingly to ensure that you’ll have a more comfortable stay in the future. We value your opinion and business. We hope that you’ll still choose to stay with us in the future.
You need to be a magician only to figure out the shower. The drawers are always open and don't close I had a 2 days reservation. After leaving the first day to go take care of business I came back at night very tired and in need of a refreshing shower but once in the room I realize that all my stuff has been taken away. I go down to the reception and […] the receptionist without even apologizing just said:" oh, we thought you were staying for a day so we remove your stuff." I had some snack and beverage sealed and it was taken away. A real bad experience. Read moreGenuine Expedia guest review
Response by Ramada Canton/Hall of Fame We are striving to deliver the highest level of service to our guests- your feedback will help us correct and improve our services to better achieve our primary goal. In behalf of our Hotel, we would like to express our sincerest apologies for the very untoward experience during your stay. Rest assured that these issues will be handled right away to ensure a better hotel experience in the future. We hope that you’ll have a much better impression of our hotel should you decide to stay with us again in the future.
very satisfied for the priceGenuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame It is very wonderful to know that you had a great stay at our Hotel. We appreciate that you took time to write us a feedback. Great value for money is what we offer to our dear guests wherein they are always welcomed by our efficient staff to their accommodation that they deserve with ease and comfort. It has been a pleasure to serve you and we are looking forward in your next stay at our Hotel.
We had a great stay! The staff was wonderful and everyone even the cleaning staff were very friendly. Thank you!!Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for taking the time to write your review. We are very proud to know that our staff was able to exceed your expectations during your stay. Rest assured that we will continuously serve our dear guests with excellent service they truly deserve. Thank you for your business and we are looking forward to see you soon.
"Very comfortable - would like to stay again"
Everything was great except the hot tub wasn't working as we had looked forward to using it. Large breakfast area. Plenty of storage, also refrigerator. in the room, if you were traveling with a family Would recommend to friends..Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for choosing to stay at our hotel. We are very pleased to know that you had a great stay and would even recommend our Hotel to your dear friends. We apologize though if you were not able to use the hot tub. We will promptly notify our staff about this to ensure this is functional in your next stay and would be even able to enjoy it. Thank you for your kind words and we hope to see again in the future.
It's very clean. The only problem is there aren't any smoking rooms. For that reason I will not stay there again.Genuine Expedia guest review
Response by Ramada Canton/Hall of Fame We appreciate your time to send us a rating. We greatly appreciate that you acknowledged the cleanliness of rooms. However, apologize if you were not able to get a smoking room during your stay. We hope that we can serve you even better should you choose to stay with us again in the future.
"A night away"
My husband and I stayed here for a night over the weekend. Very nice hotel staff, clean rooms, although the hallways seemed a little rundown. The mattress was very firm and pillows we're think but overall the stay was nice. I would recommend.Genuine Expedia guest review
Response by Ramada Canton/Hall of Fame Thank you for choosing to stay at our hotel. We are very thankful that your overall stay had been very comfortable and relaxing. Your comments regarding the hallways will be considered for a more satisfying stay in the future. We hope to see you again in your next visit soon.
"Nice hotel. Friendly staff and accommodations."
Overnight stay with last minute booking. No glitches.Genuine Expedia guest review
Response by Ramada Canton/Hall of Fame We are very happy to hear that your last minute booking was assisted accordingly by our staff and you were able to have a great stay in our hotel. We look forward to welcome you on your next visit soon.
Would stay againGenuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for sending us a five star rating. We hope to have the honor to welcome you again at our hotel on your next visit soon.
"Spacious - Good for price"
Condition of the hotel is rather shabby, but my room was clean. It had two queen size beds, a kitchenette with fridge and microwave, a sofa, a table with seats, and two tvs in the room. - all for under $90. The pool was nicely maintained and the staff were nice. The continental breakfast was better than any other hotel that charges at these rates. It […] included eggs sausage, oatmeal, waffle iron, potato wedges, baked goods, yogurt, and pancakes. The location was great. Definitely will stay again if in the area. Read moreGenuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame We would like to thank you for your effort to send us a review. We appreciate that the breakfast,room accommodation/facilities as well as service, are worth the price you paid for. We will consider your comments regarding the condition of the hotel that may need enhancement and improvements. We hope to share a much more better stay in the future.
"Nice Hotel, near by shopping centers,retaurants &"
Arrived at the hotel with my family after a long drive into town for a family reunion and to my suprise the staff was excellent, the rooms were clean and ameneties were well kept. I had no problem being cheking into my room upon our arrival and checkout was super fast and easy. The manager who's name i cannot recall now was very professional yet friendly. […] The next time i visit canton oh i will stay at this hotel!! It has the approval of the WHOLE family Read moreGenuine Expedia guest review
Response by Ramada Canton/Hall of Fame We are very much delighted to have gained a loyal customer from you. Your feedback is very much welcome as it helps us continue doing our best to satisfy our valued guests. Our goal and passion is share a very memorable stay with you. We hope to have the pleasure of welcoming you on your next stay.
"Very Good Value"
Seamless from reservation online to check in/out The staff were friendly and helpful.Genuine Expedia guest review
Response by Ramada Canton/Hall of Fame Thank you for taking the time to share with us your entirely wonderful stay. We are very much delighted that your whole stay had been hassle and worry free. We are looking forward to serve you even better on your next visit soon.
"Close to the Pro Football Hall of Fame."
Nice stay. Had an excellent free breakfast bar. Room was comfortable and neat. My only complaint was the noisy neighbors with kids across the hall. They were up late and up early. Very annoying when I was trying to get some sleep, but it wasn't bad enough to call the front desk. But still was a pleasant stay.Genuine Expedia guest review
Response by Ramada Canton/Hall of Fame We appreciate your time in letting us know your feedback at our hotel. Our goal is to meet and satisfy our guests’ expectations of our hotel. We sincerely apologize for the noise during your stay and hope that you’ll still choose stay with us in the future.
"Pictures online are exactly what you get"
Alot of hotels use immages online that dramatize the real room. Not the case here. It was nice and clean. The bed was very very comfortable. The staff was very nice and accommodating to us. Way cheaper and nice than nasty massillon hotels.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame We would like to extend our warmest thanks for your time in sharing with us the hotel stay that was worth what you paid for. We will pass your kind words to our staff, as comments like these inspires them more to serve you even better. We hope to welcome you again on your next stay.
we were satisified with the accomaditions and the staff was .very accomadating.Good free breakfast.. Great discount priceGenuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame We are glad that you enjoyed your stay at our hotel. We always want our guests to feel at home and welcomed by our friendly staff. We appreciate your effort to send us a review and found great value for the accommodation you stayed in. We hope to see you again in your next visit soon.
"clean, comfortable room"
clean, comfortable room. friendly and helpful staff.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame We would like to thank you for your effort in sending us a review. We are very glad to hear that you had a comfortable stay. Our friendly staff will always be happy to serve you. We are looking forward to welcome you on your next visit soon.
Stayed here for the night it was a very large room that was very clean lived the fact that we were only minutes way from the canton strip were there was plenty of places to get something to eat. The only reason I didn't rate the services is because we didn't use them. But everything thing else was amazing.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame We are very thankful for your effort in writing us a review. We are delighted to know that you had an amazing stay. Our goal is to deliver the best service as well as provide comfort and convenience during your stay. We hope that you’ll enjoy more the services we have on your next visit soon.
"Big clean rooms and comfortable beds"
this is the second time I have stayed in this hotel in the past 2 years and both times I have been pleased. The rooms are huge. Both times there has been a kitchenette at no extra charge. The bed is so comfy and is like laying on a cloud. Everything is always clean. The free breakfast could be better, but I really cant complain about that.Genuine Expedia guest review
Response by Ramada Canton/Hall of Fame Thank you for being a valued customer then and now. We are very pleased to know that we consistently exceed your expectations and live up with your impression of our accommodations and services. We hope that you’ll continually choose to stay at our hotel every time you visit Canton, Ohio.
Had to have room changed 4 times, water pouring into the AC from window during rain storm, one due to no hot water, one due to horrible view of weeds and trucks, etc, last room was last night there. no comp due to booking through Hotels.com. Price was affordable, breakfast was adequate. Only one washer and dryer for entire hotel. Staff was very pleasant […] and helpful. Read moreGenuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame We sincerely thank you for your time and effort in sending us a feedback. Please accept our apologies for your inconvenience during your stay wherein you had to change into several rooms. We always aim to share with our valued guests a hotel stay they truly deserve. However, we are delighted to hear that you found our staff friendly and helpful, at the same time had an affordable hotel accommodation. We hope that the changes we will make would create a better impression in your future stay.
Got in late and room was hot ......took awhile to cool down so our rest was not a very good.one! ....maybe next time call ahead to set room temp :( But overall the hotel was good.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for choosing to stay at our hotel. We are continually doing our best to serve you even better. We appreciate your effort to write us a review and your comments regarding room temperature will be considered so you will have a more relaxing stay in the future. We hope to satisfy you even more on your next stay soon.
The room I stayed in need some minor repairs, but was clean. Near many resturants. I was called about a half hour after I got into my room by the front desk and they wanted to make sure I was happy with my room. That was a first. Wish more Hotels would do something like that.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame We are delighted to hear that you appreciated the efforts of our staff to provide you a great stay. It is very inspiring to hear such wonderful comments from our beloved guests. Your comments regarding minor repairs will be considered for further enhancements thus, creating a more pleasant atmosphere and comfortable experience in your future visit. We are looking forward to see you on your next stay.
"Good deal for price"
The hotel was a nice, clean, hotel. Service was nice and breakfast was good. Close to mall and 77. Good deal for priceGenuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you very much for your time to send our hotel a 5 star rating. We are very happy to meet up with your expectations and delighted to know that you enjoyed your stay including the room you had as well as our breakfast selection. Our aim is to provide a satisfying stay with great value. We hope to welcome you on your next visit soon.
The room need some general maintenance but was clean.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for your time to send us a review. We appreciate that you acknowledged the cleanliness of our room. Your comments regarding the general maintenance will be considered to ensure that you will have a better stay in the future.
"Great new staff"
New manager and staff were very attentive and friendly. Traveling for Walsh football. Will be back over next 4 years.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for taking the time to write us a review regaring your recent stay at our hotel. We very much appreciate and value your feedback and will pass your kind words to our staff. We hope that you will have even more pleasant stay in your future visit.
"A Diamond in the rough"
The hotel is locating near the Beldon Village area of North Canton....which is near anything you would want to be near in Canton Ohio...This hotel is in a great area, very secure, and very appealing from the outside.....the lobby is warm and inviting, the staff pleasant and welcoming, and the layout easy to navigate, and this hotel gives you a full […] breakfast, that runs from 6:30 until 10:00 every morning. The rooms are spacious, however that is where my fantastic rating starts going downhill....the rooms are in bad need of a remodel, ...1980 called and they want their furniture back...also tile buckling in the bathroom, dirty carpet, dirty countertops in the kitchenette, and dirty walls, the AC in the room did work but it made a lot of noise and took about 18 hours on high speed cool to initially cool the room down to a comfortable level, and it was very noisy, not to mention the room smelled musty and a little smokey. This hotel could be a great option, and the price is right in a great area....but they need to remodel the rooms and concentrate on cleaning a little better......I would give it a 5 out of 10. Read moreGenuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame We appreciate your time to write us a very detailed review. Feedback from our guests greatly helps in improving our services and facilities. We are very thankful that you were awed with our lobby, the efficiency of our staff, as well as the breakfast selection we had at our hotel. However, we apologize if you had an uncomfortable situation your room accommodation. Your comments regarding the remodeling of our rooms, repairs in the bathroom and countertops, as well as the cleanliness of the kitchenette and walls will be taken seriously. Comments about these will also shared to our staff to ensure that you’ll have a greater stay in the future. We hope to have the pleasure of delighting and satisfying you in your next visit.
"Decent hotel close to family."
We wanted a place close to our family in Massillon and this was a great location. The hotel was clean and roomy, accept for the bathroom - and the price was very reasonable.Genuine Expedia guest review
"Trip to Football Hall of Fame"
It was a very pleasant trip from being able to check in early to being able to extend our stay for an additional nite. Tha staff was very pleasant and anxious to help us in any way. The complimenary breakfast were very pleasing. Spring(the person who was handling the breakfast made sure there was plenty of food available.Genuine Expedia guest review
Had a real nice experience with this Hotel. Rooms were very clean. Staff was super. Breakfasts were great. The only downfall from a perfect 5 from us was the hot tub was out of order & pool was too cold, but not a major knock. Would do this stay again if in the City. Thanks!Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame We appreciate you openly sharing the experience you had during your stay at our hotel. Positive customer experience motivates us to work harder and helps in evaluating the areas that needs improvement as well as upgrades. It is very nice to hear that we have the best staff to serve you as well as breakfast to satisfy your heart’s delight. We apologize if we missed to check up on the functionality of the tub as well the pool temperature. Rest assured that we will advise our staff to give these areas great concern. We hope you give us a chance to serve you again in the future.
"Visit to home town"
Went back home for my class reunion. The hotel was clean and comfortable.Genuine Expedia guest review
"Conveniece at a good price"
The hotel was in a good location which made the Hall of Fame easily assessible. The room was comfortable and clean (as a well seasoned travel I always bring an old pair of socks to walk around the room especially when it is all carpet. This one definately needed to be cleaned). The staff was friendly and helpful. When two families with young children […] thought it was appropriate to let them yell and play in the hallway at 10:30 P.M. it was promptly taken care of. The hotel breakfast was OK as free breakfast goes at a hotel. All and all the stay was just fine. Read moreGenuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for taking the time to write your review about your most recent visit with us. Your input helps us in our aim to exceed our customer’s expectations on our hotel. We are grateful that you appreciated the accessibility of our location, our fresh and warm breakfast as well as the efficiency of our staff in checking that you are comfortable and satisfied. Your comment regarding the carpet will be forwarded to our housekeeping staff to ensure that it will be immediately taken care of. Thank you for the opportunity to enhance our hotel for a more likely stay in the future.
"Nice place to stay"
We spent 3 nights while attending a reunion nearby. Room was comfortable and clean. Staff was friendly.Genuine Expedia guest review
Overall stay was good. My tub was not cleaned two days in a row, not including the day I had do not disturb on my door. The garbage was not emptied daily.Genuine Hotels.com guest review
"Nice hotel close to the Pro Football Hall of Fame."
It was an OK hotel. I would stay there again. Mini kitchenette in roomGenuine Expedia guest review
It is a beautiful hotel and well maintained. With that being said, we were in Room 118. The a/c was set on 65 to make it go on. Then it shut off. We had maintenance man in. It went on and then off again. We asked to change rooms. Maintenance man said there was a room right next door but that the a/c was the same. We opted to stay in 118 and the a/c […] shut off during the night. Not happy with warm room. Also, the outside door had the card reader. We could not get the door opened. Husband walked around the building to let me in. The door is difficult to open once we were able to figure it out. Front desk personnel were efficient. Read moreGenuine Hotels.com guest review
I had originally reserved a room with a King bed and a pull-out couch. When we arrived, 2 adults and 1 child, I asked if there was a room with two double beds and a pull-out. After much hesitation, the desk clerk finally did find such a room (why the hesitation, I don't know). When I went to use the bathroom, I found what looked to be a tiny piece of […] feces ground into the floor between the tiles. I expected it to be gone by the second day but apparently housekeeping overlooked it. Having said that, I found that the staff (some housekeeping and the breakfast service person) was very helpful and accommodating. Read moreGenuine Hotels.com guest review
"Other hotels nearby are prob. better"
Staff was pretty incompetent, took forever to get into room because the front desk couldn't manage the key cards correctly. Late night desk clerk was a jerk. Just a blah experience. Bathrooms are TINY. Basically their were other hotels in the same area that looked like they would have been a better option. Not worth the price I had to pay. No offense […] RAMADA but you have now been blacklisted for me. Read moreGenuine Hotels.com guest review
"DO NOT STAY HERE"
My stay at this hotel was awful . When I arrived at the hotel I stood at the front desk while the employee was standing right in front of me texting, and didn’t even notice I was there. I had to say hello 4 times before he acknowledged my presence. After going to my room I went to get a bucket of ice only to find that there was only one working ice […] machine in the building, this was after trying the other two since they did not have out of service signs on them. The pillows on the bed were half the size of a normal pillow and the bed was very lumpy, needless to say I woke up with a sore back. When I took a shower in the morning I came to find that the shower head was about 4 feet high so I had to bend down to use it. Everything about this hotel was just bad. Worst stay in a hotel I have ever had and I travel a good amount. DO NOT STAY HERE. Read moreGenuine Hotels.com guest review
I loved the set up of this hotel room. Great use of space and updates made you feel like you were staying in a 4 star hotel We made our reservations the same day as our stay and had no problems.Genuine Expedia guest review
The hotel is old and in need of updating. The breakfast was not good.Genuine Hotels.com guest review
Staff was very friendly. Rooms were clean and the housekeeping kept it up over our there night stay. The pool was a bit cold, but still enjoyable. The breakfast was fine, but the last working that could have been friendly like the front desk staff. All in all I have to say it was a great stay.Genuine Hotels.com guest review
Checked in early. The room was clean and set up. Front desk person was friendly and asked if he could help me in any way. My friend came to visit me and we made use of the clean pool and whirlpool. Very nice housekeepers who offered me extra towels, etc. Overall and pleasant stay.Genuine Expedia guest review
"Older hotel not updated"
I the 2 room suites, the air conditioning does not reach the room with the desk. If you have to get work done while on the road, you will have to do without the desk. Older hotel without any updates. Bathrooms have pieces of tile missing, hotel staff not very experienced and had difficulty getting keys made.Genuine Expedia guest review
I was overall impressed with the room and housekeeping. The WiFi connection was horrible however. The free continental breakfast and pool were very nice. We will plan to stay here again in the future.Genuine Hotels.com guest review
Visited this hotel while my son played football for team USA. The room was really nice and clean. The staff were absolutely wonderful. The were kind and sincere. The breakfast was very good. This hotel was just far enough away from hustle and bustle of town, but only minutes to the mall. The only downside was I chose this hotel based on the photos online. […] This property shows a weight set online, but doesn't have one. The treadmill pops and is in need of repair. It was the week of the 4th and the AC in the pool area went out, so it was too hot to use the pool. I'm sort of glad the tread mill was out, because I made lots of new friends at the local 1 mile long walking trail. It is AWESOME. Overall it was good stay and will use them again next year. Read moreGenuine Hotels.com guest review
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