"Hotel was old, poor job of renovating"
Hotel was old, mold in bath, carpet was sticky, could here every noise from room above, could hear water running from other rooms, could hear toliet flushing, breakfast was not good,Genuine Hotels.com guest review
The stay was pleasant. We were there for business so we did not spend a lot of time in our room. The hotel has maintenance issues, the ice machine did not work on our floor, the washer and dryer downstairs did not work either, in our room there was water stains on the ceiling, the sofa was ripped,our window was cracked. the lock on the side door downstairs […] was broken. I feel for the price that we paid, there should be no maintenance issues. Read moreGenuine Hotels.com guest review
"Good enough for one night"
An O.K. Hotel pretty close to the Hall of Fame. The cleaning staff were all American woman and very freindly! I haven't seen that in decades! The pool and Hot tub were pretty good and there is a Perkins next door for a good breakfast. For the price I paid I can't complain.Genuine Hotels.com guest review
"Older building that has been renovated."
We had one small maintenance request that was handled quickly. The plumbing had an issue that required them to shut it down for the complex one day. The place was pretty clean.Genuine Hotels.com guest review
Location convenient to the Interstate. Plenty of places to eat nearby.Genuine Hotels.com guest review
Overall the hotel was great for the price. Close to the highway which made traveling very easy. Breakfast was a little boring. Night clerk was the rudest person I have ever met. Made me feel so uncomfortable that I pushed two chairs and a table next to the door each night. When I addressed the Manager on duty, I requested that he wait to speak with […] him until after I checked out. If my time had allowed-I would have found another hotel because if one bad egg... Read moreGenuine Hotels.com guest review
Rooms are outdated. Proof was the 1970's microwave in the room. Was supposed to have two queen beds. They were doubles. They were also rock hard and uncomfortable. The clerk stated they were queen when questioned. The clerk was also very cocky and was the type of guy I would like to knock out. Very over priced and disappointing.Genuine Hotels.com guest review
This is a great hotel. The staff are very friendly. The rooms are great too and the location is surrounded by restaurants and shopping. there is even a movie theater within 5 minutes. The only negative was the guest laundry facilities were out of order.Genuine Hotels.com guest review
"OK for the Price"
Hotel was clean and had a reasonable breakfast. It is an old motel. Walls are paper thin and a heated family argument going on in the hallway at 3 AM woke us up and scared us a bit too. It is very close to Pro-football hall of fame but I would not have stayed here with young children.Genuine Hotels.com guest review
"Go somewhere else"
So ac was loud. Lots of rowdy ppl. If you want quiet go somewhere else. Rooms and esp the bathroom outdated. Way overpriced should be 65-75$.Genuine Hotels.com guest review
"Excellent location. Near many restraunts & stores"
The room looked a little better on line than in person- but my queen suite was nice. There was a very strong smell of tide detergent that was coming from the conforter but it was pleasant. Restraunts and stores to fit every budget were within a one mile radius. I would stay there again.Genuine Hotels.com guest review
Door lock broken hotel fixed 6 times in 3 days. Bathroom broke for 2 of our 3 day stay . Will never choose ramada againGenuine Hotels.com guest review
"Pretty decent for price"
Very friendly staff. We were given an upgrade to a supposedly bigger room but I would have been scared to see the normal one because the King suite was very small. We were very close to the pool and we could hear everything. Also lots of noise from room above. You can see a lot of wear and tear on this hotel. But it was convenient to where we were going. […] The breakfast was good. Read moreGenuine Hotels.com guest review
2nd time I stayedGenuine Hotels.com guest review
"Near Pro Football Hall of Fame"
Front desk personnel were very friendly and helpful (great restaurant, Lucia's, close by - a MUST if you want a great meal). Hotel was nice and a hot breakfast is always appreciated.Genuine Hotels.com guest review
was very comfortableGenuine Hotels.com guest review
Always a great place to stayGenuine Hotels.com guest review
We took our grandchildren on an overnight rip to the Pro Football Hall of Fame. I'm very glad we chose this hotel. The room with kitchenette was roomy and comfortable. The boys loved the indoor pool. The breakfast included hot items and Marie was very efficient keeping everything clean and well supplied. A very enjoyable stay.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame It is very delightful to hear such a wonderful review regarding your recent stay in our hotel. We are happy to know that you enjoyed your trip with the boys. Sharing experiences like these inspire us more to ensure that every guest is happy when they leave our property. We appreciate your confidence in our brand. We look forward to serving you again.
The hotel was conveniently located. Our room was comfortable. The pool and hot tub were nice. Breakfast, not so much.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for choosing to stay with us. We are pleased to know that our great location made it easier for you to visit several places. We are happy to hear that you appreciated our clean and comfortable rooms as well as our pool and tub. We hope to create better breakfast choices and your feedback helps in improving the services we offer to our guests. Again, thank you very much for your business.
I would say that this is a nice place to stay for the money. Clean Hotel, Nice pool and the staff was great.Genuine Expedia guest review
Response by Ramada Canton/Hall of Fame We appreciate you giving your feedback about your experience. It is so nice to hear such a wonderful review about our Hotel. We are very glad to know that you had an excellent stay. Rest assured that your comments will continuously help us in enhancing the positive experiences of our guests, thank you.
"This Hotel was OK"
Pool area was nice...well kept. Breakfast each morning was great extra but the eggs were horrible. Pillows need to be replaced. bed was like sleeping on a board.Genuine Expedia guest review
Response by Ramada Canton/Hall of Fame Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. It is good to know that you liked our pool area. We are saddened to hear that we failed to meet your expectations regarding better breakfast choices (eggs in this case) as well as beds and pillows for a more comfortable and relaxing sleep. Rest assured the comments you made will be addressed in order for us to improve our services, we hope you give us a chance to serve you again.
"Close to lots of amenities."
A little dated, but great value with breakfast included and very close to restaurants and shopping.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for choosing to stay with us. It is our goal to make sure every guest is happy when they leave and we are glad we’ve achieved that during your stay. It is good to know that you enjoyed our convenient location close to shops and restaurants and the great value accommodations we offer. It was a pleasure to serve you, we hope to see you soon!
I'm still out on this hotel. The floors creaked, the drawers were lose and would not stay closed. The walls were thin and the carpet a little dirty. The staff was nice and location perfect. I wouldnt stay again.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for finding the time to share about your stay. It is our goal to provide the best lodging experience to our valued guests. It is disheartening to know that the cleanliness and upkeep of our rooms failed to exceed your expectations. Rest assured the comments you made will be addressed in order for us to improve our services, we hope you give us a chance to serve you again.
We were disappointed that the "Suite" didn't have a sitting area or at the very least a stuffed chair to sit in instead of on the bed or in the "kitchenette." Not what we typically find in a "suite". It really didn't have anything more than a regular room, as most hotel rooms have a small table & chairs, microwave & refrigerator. Is it the small sink […] in the kitchen area that you think makes this a suite? Read moreGenuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for sharing the details about your recent visit. It is disheartening to hear that your stay in our suite was very unlikely. Our guests’ satisfaction is our business. Rest assured the comments you made will be considered in order for us to improve our services, we hope you give us a chance to serve you again.
I enjoyed the room. On the other hand, one of the front desk employees did not have the best customer service. I went to him for change at 11 at night and he had the worst attitude...Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame We appreciate you giving your feedback about your experience. Our aim is to ensure the your receive the best accommodations during you visit and we are happy to know that you had a great stay. We apologize for the unlikely behavior of our night staff and rest assured that this will be handled accordingly so that you’ll have a much better experience on your next stay.
Clean, perfect location, quiet and a great breakfast.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for choosing to stay at our Hotel. We are happy to know that you’ve enjoyed your stay- liked our room and breakfast and appreciated our location. It was a pleasure to serve you, we hope to see you soon!
"It was just Okay"
This hotel was okay. It was expensive for what it provided. We stayed in the same hotel this time last year and I remember it being a little cleaner than it was this year.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for finding the time to share about your stay. We are saddened to hear that you were not satisfied during your stay compared to your previous visit. Rest assured that your comments regarding the cleanliness and maintenance of our rooms will be taken seriously and necessary steps will be done to ensure that we deliver the quality of accommodations that you have expected of from our Hotel. Please do consider us again on your next trip.
"Not what I was expecting."
Sloppy front desk personnel Smelly hall ways Crust on bed spread Hot tub was not hotGenuine Expedia guest review
Response by Ramada Canton/Hall of Fame We are saddened to hear that your recent stay at our Hotel was not your liking. Your feedback will be conveyed to our staff and hope that you’ll have a much better impression of our services that we aim to improve for a more satisfying stay. Thank you for taking the time to share the details of your visit and hope that you’ll still choose to stay with us again in your next trip.
"Nice last minute hotel"
We decided to take a last min road trip to canton and was able to get a good rate here. The hotel has a slight musty smell but they were redoing a lot of the rooms and carpeting. Our room itself smelled fine and was quite nice. I was impressed with the breakfast selection.Genuine Expedia guest review
"Convenient for our Reuired Stay"
Our stay at this Ramada was acceptable and in-line with our expectations. This is an older unit, but was clean and the staff was very pleasant which made our stay nice.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for choosing to stay at our Hotel. We are very glad to know that your stay had been comfortable and satisfying. Our Hotel prides itself with staff that is very accommodating and helpful. It has been a great pleasure to serve you and we look forward to your next stay.
Excellent Value for $72. The suite is huge and has a small kitchenette so great for families and heating up leftover restaurant food. Room was quite clean. Furniture and facilities are somewhat dated and the icemaker on the 3rd floor wasn't working, but for $72 it's a great value.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for taking the time to write your review. We sincerely thank you for giving your feedback about your recent experience in our Hotel. It is very enlightening to know that you enjoyed your stay, with our unique kitchenette – which is by the way also appreciated well by previous guests including our well-kept rooms/facilities. Your kind words will be conveyed to our staff. Rest assured the comments you made will be addressed in order for us to improve our services. We hope you give us a chance to serve you again on your next trip.
This was the nicest and cleanest hotel room I have ever stayed in.Genuine Expedia guest review
I have to be honest that this hotel was more than I expected. I typically avoid Ramada due to past experiences, however, I chose this hotel for convenience and the price. This hotel exceeded my expectations and I was pleasantly surprised. If I ever travel to this area again, I would definitely return.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for finding the time to share about your stay. We know you have a choice when you travel and appreciate you choosing our hotel. Customer satisfaction is our Hotel’s primary goal and to hear you had a wonderful stay means we’ve achieved that goal. We hope to continuously exceed your expectations and we look forward on your next visit soon.
"An older hotel with good wifi"
This was a business stay for 2 nights, and I required a low cost room close to the address of the business I was working at, and good wifi. Check in was easy, and I had a rom on the 3rd floor - it is obviously an older hotel that has been refurbished, but the floor was extremely "creaky". I felt bad for anyone staying in the room below me. I didn't […] use the pool or work-put room, and the breakfast was OK - very clean but the fruit was old looking, and the rest of the offerings was strictly continental. The bed was very hard. The bathroom was fine, and the water pressure was good. Most importantly, the wifi was good and easy to use. For the price I paid, the room was fine. Read moreGenuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for taking the time out of your busy schedule to review our Hotel. We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct our shortcomings. We aim for guest satisfaction and we are happy to know that your stay was comfortable and of great value. Rest assured that your comments regarding enhancement in our rooms and facilities will be considered as we hope that you’ll be able to enjoy these in your next stay. We’ll also advise our staff to maintain the freshness and quality of the breakfast we serve. We hope that you will be more satisfied on your next stay should you decide to stay with us again in the future.
"Very satisfied & excellent proximity to HOF"
Better than advertised, rooms were very clean and beds comfy. We stayed two nights for football state championship and visit to football hall of fame about 10 minutes away. Staff very friendly and helpful, many dining options close by. Would definitely stay here again.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for taking the time to write your review. It is a pleasure to know that you found our hotel even better when you stayed here. We hope that we may delight you even more in your next stay.
"Nice hotel, great staff"
It was a nice hotel and all interaction with staff members was very positive. No complaints.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Positive reviews from our dear guests inspire us more to excel in service delivery. Thank you for your kind words. We are certainly looking forward to serve you even better in your future stay.
well will the games where broke the hot tub was broke and the pool was freezing and those things with kids was important to staying their maybe posting they where broke would have made changesGenuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame We would like to express our sincerest apologies for the inconvenience during your stay in our hotel. Thank you for bringing to our attention the broken tub as well as the pool temperature. Rest assured that we will handle these accordingly to ensure that you’ll have a more comfortable stay in the future. We value your opinion and business. We hope that you’ll still choose to stay with us in the future.
You need to be a magician only to figure out the shower. The drawers are always open and don't close I had a 2 days reservation. After leaving the first day to go take care of business I came back at night very tired and in need of a refreshing shower but once in the room I realize that all my stuff has been taken away. I go down to the reception and […] the receptionist without even apologizing just said:" oh, we thought you were staying for a day so we remove your stuff." I had some snack and beverage sealed and it was taken away. A real bad experience. Read moreGenuine Expedia guest review
Response by Ramada Canton/Hall of Fame We are striving to deliver the highest level of service to our guests- your feedback will help us correct and improve our services to better achieve our primary goal. In behalf of our Hotel, we would like to express our sincerest apologies for the very untoward experience during your stay. Rest assured that these issues will be handled right away to ensure a better hotel experience in the future. We hope that you’ll have a much better impression of our hotel should you decide to stay with us again in the future.
very satisfied for the priceGenuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame It is very wonderful to know that you had a great stay at our Hotel. We appreciate that you took time to write us a feedback. Great value for money is what we offer to our dear guests wherein they are always welcomed by our efficient staff to their accommodation that they deserve with ease and comfort. It has been a pleasure to serve you and we are looking forward in your next stay at our Hotel.
We had a great stay! The staff was wonderful and everyone even the cleaning staff were very friendly. Thank you!!Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for taking the time to write your review. We are very proud to know that our staff was able to exceed your expectations during your stay. Rest assured that we will continuously serve our dear guests with excellent service they truly deserve. Thank you for your business and we are looking forward to see you soon.
"Very comfortable - would like to stay again"
Everything was great except the hot tub wasn't working as we had looked forward to using it. Large breakfast area. Plenty of storage, also refrigerator. in the room, if you were traveling with a family Would recommend to friends..Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for choosing to stay at our hotel. We are very pleased to know that you had a great stay and would even recommend our Hotel to your dear friends. We apologize though if you were not able to use the hot tub. We will promptly notify our staff about this to ensure this is functional in your next stay and would be even able to enjoy it. Thank you for your kind words and we hope to see again in the future.
It's very clean. The only problem is there aren't any smoking rooms. For that reason I will not stay there again.Genuine Expedia guest review
Response by Ramada Canton/Hall of Fame We appreciate your time to send us a rating. We greatly appreciate that you acknowledged the cleanliness of rooms. However, apologize if you were not able to get a smoking room during your stay. We hope that we can serve you even better should you choose to stay with us again in the future.
"A night away"
My husband and I stayed here for a night over the weekend. Very nice hotel staff, clean rooms, although the hallways seemed a little rundown. The mattress was very firm and pillows we're think but overall the stay was nice. I would recommend.Genuine Expedia guest review
Response by Ramada Canton/Hall of Fame Thank you for choosing to stay at our hotel. We are very thankful that your overall stay had been very comfortable and relaxing. Your comments regarding the hallways will be considered for a more satisfying stay in the future. We hope to see you again in your next visit soon.
"Nice hotel. Friendly staff and accommodations."
Overnight stay with last minute booking. No glitches.Genuine Expedia guest review
Response by Ramada Canton/Hall of Fame We are very happy to hear that your last minute booking was assisted accordingly by our staff and you were able to have a great stay in our hotel. We look forward to welcome you on your next visit soon.
Would stay againGenuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for sending us a five star rating. We hope to have the honor to welcome you again at our hotel on your next visit soon.
"Spacious - Good for price"
Condition of the hotel is rather shabby, but my room was clean. It had two queen size beds, a kitchenette with fridge and microwave, a sofa, a table with seats, and two tvs in the room. - all for under $90. The pool was nicely maintained and the staff were nice. The continental breakfast was better than any other hotel that charges at these rates. It […] included eggs sausage, oatmeal, waffle iron, potato wedges, baked goods, yogurt, and pancakes. The location was great. Definitely will stay again if in the area. Read moreGenuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame We would like to thank you for your effort to send us a review. We appreciate that the breakfast,room accommodation/facilities as well as service, are worth the price you paid for. We will consider your comments regarding the condition of the hotel that may need enhancement and improvements. We hope to share a much more better stay in the future.
"Nice Hotel, near by shopping centers,retaurants &"
Arrived at the hotel with my family after a long drive into town for a family reunion and to my suprise the staff was excellent, the rooms were clean and ameneties were well kept. I had no problem being cheking into my room upon our arrival and checkout was super fast and easy. The manager who's name i cannot recall now was very professional yet friendly. […] The next time i visit canton oh i will stay at this hotel!! It has the approval of the WHOLE family Read moreGenuine Expedia guest review
Response by Ramada Canton/Hall of Fame We are very much delighted to have gained a loyal customer from you. Your feedback is very much welcome as it helps us continue doing our best to satisfy our valued guests. Our goal and passion is share a very memorable stay with you. We hope to have the pleasure of welcoming you on your next stay.
"Very Good Value"
Seamless from reservation online to check in/out The staff were friendly and helpful.Genuine Expedia guest review
Response by Ramada Canton/Hall of Fame Thank you for taking the time to share with us your entirely wonderful stay. We are very much delighted that your whole stay had been hassle and worry free. We are looking forward to serve you even better on your next visit soon.
"Close to the Pro Football Hall of Fame."
Nice stay. Had an excellent free breakfast bar. Room was comfortable and neat. My only complaint was the noisy neighbors with kids across the hall. They were up late and up early. Very annoying when I was trying to get some sleep, but it wasn't bad enough to call the front desk. But still was a pleasant stay.Genuine Expedia guest review
Response by Ramada Canton/Hall of Fame We appreciate your time in letting us know your feedback at our hotel. Our goal is to meet and satisfy our guests’ expectations of our hotel. We sincerely apologize for the noise during your stay and hope that you’ll still choose stay with us in the future.
"Pictures online are exactly what you get"
Alot of hotels use immages online that dramatize the real room. Not the case here. It was nice and clean. The bed was very very comfortable. The staff was very nice and accommodating to us. Way cheaper and nice than nasty massillon hotels.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame We would like to extend our warmest thanks for your time in sharing with us the hotel stay that was worth what you paid for. We will pass your kind words to our staff, as comments like these inspires them more to serve you even better. We hope to welcome you again on your next stay.
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