The room I stayed in need some minor repairs, but was clean. Near many resturants. I was called about a half hour after I got into my room by the front desk and they wanted to make sure I was happy with my room. That was a first. Wish more Hotels would do something like that.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame We are delighted to hear that you appreciated the efforts of our staff to provide you a great stay. It is very inspiring to hear such wonderful comments from our beloved guests. Your comments regarding minor repairs will be considered for further enhancements thus, creating a more pleasant atmosphere and comfortable experience in your future visit. We are looking forward to see you on your next stay.
"Good deal for price"
The hotel was a nice, clean, hotel. Service was nice and breakfast was good. Close to mall and 77. Good deal for priceGenuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you very much for your time to send our hotel a 5 star rating. We are very happy to meet up with your expectations and delighted to know that you enjoyed your stay including the room you had as well as our breakfast selection. Our aim is to provide a satisfying stay with great value. We hope to welcome you on your next visit soon.
The room need some general maintenance but was clean.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for your time to send us a review. We appreciate that you acknowledged the cleanliness of our room. Your comments regarding the general maintenance will be considered to ensure that you will have a better stay in the future.
"Great new staff"
New manager and staff were very attentive and friendly. Traveling for Walsh football. Will be back over next 4 years.Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for taking the time to write us a review regaring your recent stay at our hotel. We very much appreciate and value your feedback and will pass your kind words to our staff. We hope that you will have even more pleasant stay in your future visit.
"A Diamond in the rough"
The hotel is locating near the Beldon Village area of North Canton....which is near anything you would want to be near in Canton Ohio...This hotel is in a great area, very secure, and very appealing from the outside.....the lobby is warm and inviting, the staff pleasant and welcoming, and the layout easy to navigate, and this hotel gives you a full […] breakfast, that runs from 6:30 until 10:00 every morning. The rooms are spacious, however that is where my fantastic rating starts going downhill....the rooms are in bad need of a remodel, ...1980 called and they want their furniture back...also tile buckling in the bathroom, dirty carpet, dirty countertops in the kitchenette, and dirty walls, the AC in the room did work but it made a lot of noise and took about 18 hours on high speed cool to initially cool the room down to a comfortable level, and it was very noisy, not to mention the room smelled musty and a little smokey. This hotel could be a great option, and the price is right in a great area....but they need to remodel the rooms and concentrate on cleaning a little better......I would give it a 5 out of 10. Read moreGenuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame We appreciate your time to write us a very detailed review. Feedback from our guests greatly helps in improving our services and facilities. We are very thankful that you were awed with our lobby, the efficiency of our staff, as well as the breakfast selection we had at our hotel. However, we apologize if you had an uncomfortable situation your room accommodation. Your comments regarding the remodeling of our rooms, repairs in the bathroom and countertops, as well as the cleanliness of the kitchenette and walls will be taken seriously. Comments about these will also shared to our staff to ensure that you’ll have a greater stay in the future. We hope to have the pleasure of delighting and satisfying you in your next visit.
"Decent hotel close to family."
We wanted a place close to our family in Massillon and this was a great location. The hotel was clean and roomy, accept for the bathroom - and the price was very reasonable.Genuine Expedia guest review
Response by Ramada Canton/Hall of Fame Thank you for choosing to stay at our hotel. We appreciate your time and effort to send us a review. We would also like to thank you for appreciating the location as well as the cleanliness and roomy ambience of our accommodations. Your comments regarding the bathroom will be considered for further enhancements to ensure a more likely stay in your future visit.
"Trip to Football Hall of Fame"
It was a very pleasant trip from being able to check in early to being able to extend our stay for an additional nite. Tha staff was very pleasant and anxious to help us in any way. The complimenary breakfast were very pleasing. Spring(the person who was handling the breakfast made sure there was plenty of food available.Genuine Expedia guest review
Response by Ramada Canton/Hall of Fame We appreciate you giving your feedback about your experience. It has been a pleasure to serve you during your stay. Our staff is always ready to assist you during your stay and we appreciate that their effort were acknowledged. Our dedication is fuelled by the kind words we receive from our valued guests and we are committed to customer service excellence. We hope to have the honor to serve you even better on your next stay in the future.
Had a real nice experience with this Hotel. Rooms were very clean. Staff was super. Breakfasts were great. The only downfall from a perfect 5 from us was the hot tub was out of order & pool was too cold, but not a major knock. Would do this stay again if in the City. Thanks!Genuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame We appreciate you openly sharing the experience you had during your stay at our hotel. Positive customer experience motivates us to work harder and helps in evaluating the areas that needs improvement as well as upgrades. It is very nice to hear that we have the best staff to serve you as well as breakfast to satisfy your heart’s delight. We apologize if we missed to check up on the functionality of the tub as well the pool temperature. Rest assured that we will advise our staff to give these areas great concern. We hope you give us a chance to serve you again in the future.
"Visit to home town"
Went back home for my class reunion. The hotel was clean and comfortable.Genuine Expedia guest review
Response by Ramada Canton/Hall of Fame We are very much honored to be a part of your trip for your class reunion. We are always ready to assist you in every possible way. Your comments regarding the cleanliness and comfort of our hotel are very much appreciated. It helps us to identify the areas we are good at as well as areas that we focus on and improve for a more likely stay. Thank you for your business and we looking forward to see you again soon.
"Conveniece at a good price"
The hotel was in a good location which made the Hall of Fame easily assessible. The room was comfortable and clean (as a well seasoned travel I always bring an old pair of socks to walk around the room especially when it is all carpet. This one definately needed to be cleaned). The staff was friendly and helpful. When two families with young children […] thought it was appropriate to let them yell and play in the hallway at 10:30 P.M. it was promptly taken care of. The hotel breakfast was OK as free breakfast goes at a hotel. All and all the stay was just fine. Read moreGenuine Hotels.com guest review
Response by Ramada Canton/Hall of Fame Thank you for taking the time to write your review about your most recent visit with us. Your input helps us in our aim to exceed our customer’s expectations on our hotel. We are grateful that you appreciated the accessibility of our location, our fresh and warm breakfast as well as the efficiency of our staff in checking that you are comfortable and satisfied. Your comment regarding the carpet will be forwarded to our housekeeping staff to ensure that it will be immediately taken care of. Thank you for the opportunity to enhance our hotel for a more likely stay in the future.
"Nice place to stay"
We spent 3 nights while attending a reunion nearby. Room was comfortable and clean. Staff was friendly.Genuine Expedia guest review
Overall stay was good. My tub was not cleaned two days in a row, not including the day I had do not disturb on my door. The garbage was not emptied daily.Genuine Hotels.com guest review
"Nice hotel close to the Pro Football Hall of Fame."
It was an OK hotel. I would stay there again. Mini kitchenette in roomGenuine Expedia guest review
It is a beautiful hotel and well maintained. With that being said, we were in Room 118. The a/c was set on 65 to make it go on. Then it shut off. We had maintenance man in. It went on and then off again. We asked to change rooms. Maintenance man said there was a room right next door but that the a/c was the same. We opted to stay in 118 and the a/c […] shut off during the night. Not happy with warm room. Also, the outside door had the card reader. We could not get the door opened. Husband walked around the building to let me in. The door is difficult to open once we were able to figure it out. Front desk personnel were efficient. Read moreGenuine Hotels.com guest review
I had originally reserved a room with a King bed and a pull-out couch. When we arrived, 2 adults and 1 child, I asked if there was a room with two double beds and a pull-out. After much hesitation, the desk clerk finally did find such a room (why the hesitation, I don't know). When I went to use the bathroom, I found what looked to be a tiny piece of […] feces ground into the floor between the tiles. I expected it to be gone by the second day but apparently housekeeping overlooked it. Having said that, I found that the staff (some housekeeping and the breakfast service person) was very helpful and accommodating. Read moreGenuine Hotels.com guest review
"Other hotels nearby are prob. better"
Staff was pretty incompetent, took forever to get into room because the front desk couldn't manage the key cards correctly. Late night desk clerk was a jerk. Just a blah experience. Bathrooms are TINY. Basically their were other hotels in the same area that looked like they would have been a better option. Not worth the price I had to pay. No offense […] RAMADA but you have now been blacklisted for me. Read moreGenuine Hotels.com guest review
"DO NOT STAY HERE"
My stay at this hotel was awful . When I arrived at the hotel I stood at the front desk while the employee was standing right in front of me texting, and didn’t even notice I was there. I had to say hello 4 times before he acknowledged my presence. After going to my room I went to get a bucket of ice only to find that there was only one working ice […] machine in the building, this was after trying the other two since they did not have out of service signs on them. The pillows on the bed were half the size of a normal pillow and the bed was very lumpy, needless to say I woke up with a sore back. When I took a shower in the morning I came to find that the shower head was about 4 feet high so I had to bend down to use it. Everything about this hotel was just bad. Worst stay in a hotel I have ever had and I travel a good amount. DO NOT STAY HERE. Read moreGenuine Hotels.com guest review
I loved the set up of this hotel room. Great use of space and updates made you feel like you were staying in a 4 star hotel We made our reservations the same day as our stay and had no problems.Genuine Expedia guest review
The hotel is old and in need of updating. The breakfast was not good.Genuine Hotels.com guest review
Staff was very friendly. Rooms were clean and the housekeeping kept it up over our there night stay. The pool was a bit cold, but still enjoyable. The breakfast was fine, but the last working that could have been friendly like the front desk staff. All in all I have to say it was a great stay.Genuine Hotels.com guest review
Checked in early. The room was clean and set up. Front desk person was friendly and asked if he could help me in any way. My friend came to visit me and we made use of the clean pool and whirlpool. Very nice housekeepers who offered me extra towels, etc. Overall and pleasant stay.Genuine Expedia guest review
"Older hotel not updated"
I the 2 room suites, the air conditioning does not reach the room with the desk. If you have to get work done while on the road, you will have to do without the desk. Older hotel without any updates. Bathrooms have pieces of tile missing, hotel staff not very experienced and had difficulty getting keys made.Genuine Expedia guest review
I was overall impressed with the room and housekeeping. The WiFi connection was horrible however. The free continental breakfast and pool were very nice. We will plan to stay here again in the future.Genuine Hotels.com guest review
Visited this hotel while my son played football for team USA. The room was really nice and clean. The staff were absolutely wonderful. The were kind and sincere. The breakfast was very good. This hotel was just far enough away from hustle and bustle of town, but only minutes to the mall. The only downside was I chose this hotel based on the photos online. […] This property shows a weight set online, but doesn't have one. The treadmill pops and is in need of repair. It was the week of the 4th and the AC in the pool area went out, so it was too hot to use the pool. I'm sort of glad the tread mill was out, because I made lots of new friends at the local 1 mile long walking trail. It is AWESOME. Overall it was good stay and will use them again next year. Read moreGenuine Hotels.com guest review
Staff was very friendly and helpful. Rooms were very comfy, large and clean. Breakfast was very good, large variety. Everything exceeded our expectations.Genuine Hotels.com guest review
"Outdated but convenient to many other places"
Room/hotel was outdated, staff was not extremely professional or friendly (no greeting, front desk employee had a mouthful of food), but the room had a nice layout with table/chairs/seating and was close to many other things.Genuine Hotels.com guest review
Excellent hotel great staff.Genuine Hotels.com guest review
The hotel was very close to restaurants and other things to do in Canton such as the Pro Football Hall of Fame. We liked the room and hotel overall as it was very clean. The only issue was that when we arrived the drain in the tub was partially plugged and it took 2 days to get it fixed. They also need to stock their rooms with more towels. The breakfast […] bar was okay but two of the days the lady running the bar was not keeping up and it was out of meat and eggs/potatoes at times for extended periods. We would return to this hotel again if we are in the area. Read moreGenuine Hotels.com guest review
"Old Ramada Inn"
I think this particular hotel is in a nice location, but needs to be remodeled. The floor squeaked, the toilet was smaller than normal, and the couch was very uncomfortable.Genuine Expedia guest review
We were here for a funeral 10 miles away..good location next to I 77. Lots of restaurants and shopping .Genuine Hotels.com guest review
"Ramada Hall of Fame"
Our family went to play in golf event @ Tam O Shanter. The course was less than a mile away. Good value for three of us with breakfast included. Good staff and lots of restaurants and shopping near hotel.Genuine Hotels.com guest review
"Close to sights etc"
Very nice, clean hotel. Sayed fri and sat night. Fri night the hallways were noisy with younger people. But not badGenuine Hotels.com guest review
"Hotel was close to a lot of the places we needed"
The pillows were a bit small and the bed was not very comfortable. But the room was always clean and the breakfast provided was sufficient.Genuine Expedia guest review
Rooms were spacious suites. Bed was comfortable. Bathroom area very small. Clean rooms , although the decor could use brightening. Overall, good location for us , staff extremely pleasant, and next door to Perkins, excellent coffee shop (both food and price). Hotel price was reason. We would stay there on our next visit.Genuine Expedia guest review
The bed was extremely comfortable... I only interacted with the staff while I was checking in and out but they seemed very pleasant. The room was clean. The location is great for shopping or dining. There is a mall right down the street and the strip is only 2 minutes away. The only thing that I wasn't pleased with was the exercise room... If I remember […] correctly there were only three pieces of equipment and they were squeaking and a bit older. I would definitely stay there again though! Read moreGenuine Hotels.com guest review
"A good place to stay"
We were there to see the Hall of Fame and we picked this hotel for it's location. We arrived to find that our room had been smoked in and was too strong for us to ignore, but upon calling the staff we immediately got a different room and the entire two days we stayed there were wonderful. The room was great, the breakfast awesome, and the location to […] amenities and attractions was perfect. I would definitely stay here again. Read moreGenuine Expedia guest review
"What we needed for the occassion"
In town for a wedding...hotel was fine for a brief stay...Genuine Hotels.com guest review
"Not bad...but has it's drawbacks..."
We stayed 2 nights for a family wedding. The room itself was fine but the pool area was not. The hot tub was only about half full and there was "stuff" floating on the water. The pool water was so cold we could not swim! That was disappointing for the family....Genuine Hotels.com guest review
"Convenient to Football Hall of Fame"
Carpets were dirty and a/c took several hours to cool the room to a comfortable temperature. Breakfast was good and staff was friendly.Genuine Hotels.com guest review
The comforter had a blood stain!! It was about the size of a dime, disgusting! The hot tub didn't have enough water so the jets made water spray in our faces. Breakfast was complete with stale muffins and danishes. There was a tip jar out during breakfast, which I found distasteful, especially because the woman there was very grumpy and never smiled. […] I was not impressed. For about $100 a night I don't expect high class, just clean and functional. This hotel was neither. Read moreGenuine Expedia guest review
"Good hotel for decent price"
Room was nice size and clean. Room had a couch and kitchenette. The price was also good. I stayed here when visiting the Pro Football Hall of Fame and would stay here again for future visits.Genuine Expedia guest review
"Disappointed was a good word!"
Staff seemed unhappy to even be there. We stayed 3 days and the hot tub was broke and didn't look like it was getting fixed anytime soon. Beds were not comfortable but the room lay out was good. If your over 5'9" plan on bending your knees in the shower because shower head is low. Good location but the holiday inn location is better. I had hope for […] a more relaxing room and you get what you pay for here. The ceilings were leaking water in hall ways also! Disappointed!! Read moreGenuine Expedia guest review
"Comfortable bed, good service"
Comfortable bed, good service and breakfast is okay too. Room is spacious, but missing a desk. While using the table in the "kitchen," it is impossible to see the TV because of the layout. Overall, a good stay.Genuine Hotels.com guest review
I return here regularly when in the area. Nice facility but parking lot is a bit deteriorated.Genuine Hotels.com guest review
Room, cleanliness, and convenience very good. Will book again when in the area.Genuine Hotels.com guest review
"central location for family visits"
We stayed here before (while they were renovating) and were impressed then. This will be our "go to" motel whenever we have a family event in this part of the state. The staff was friendly, helpful and courteous without being "over the top". Combined with the proximity to shopping and a variety of eateries, the location is excellent for us.Genuine Hotels.com guest review
Stayed one night and found the staff friendly. The room was clean and larger than we expected. A very niceGenuine Hotels.com guest review
I saw some decent reviews on this particular hotel. I liked some amenities they provided which allowed me to make the decision in the first place. However I was sadly disappointed in a lot of factors. When I checked in and arrived to my room it was not what was described in the details upon choosing this specific room. Missing: couch with a pull out […] bed. The telephone was not working and when I requested for more towels because there was a total of three of us. He brought two small towels. Not after having attitude in and explaining that he's going have to look for some. I also explained that the phone was not working and he felt bothered with this too. I was upset that I didn't get the room I wanted with the pull out couch and when I asked for a roll away bed again the man at the front desk had an attitude. I ended up canceling an order for a bed when I read it was $10 just for it and didn't even bother pressing the issue of my phone in the room. I was just disgusted with the lack of professionalism in the place. The sheets where stained and the breakfast they "served" was ridiculous. The beds needed to be replaced, if you got too close to the edge the mattress would give and you'd feel as if you were falling. The odor if the room was horrible. I felt like I stepped into my attic; stuffy and old. Really need to step it up Ramada! Read moreGenuine Hotels.com guest review
"Comfortable, but loud!!!"
Hotel was pleasing to the eye, and quite comfortable. The only downfall, and it was a pretty BIG downfall, was the noise coming from rooms around us...especially above us. We could hear every little noise, and it sounded like the ceiling was going to cave in due to the people in the room above us.Genuine Expedia guest review
"Pool area needs updating."
Pool area was disappointing. Covers on the overhead lighting was cracked or missing all together. Mattress was either old or of low quality. Room was updated. But it was a non smoking room ..but someone was a smoker who stayed there. Liked the "suite atmosphere"Genuine Expedia guest review
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