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Watermark Hotel & Spa, Gold Coast

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
3032 Surfers Paradise BlvdSurfers ParadiseQLD4217Australia, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.2 / 5
Location
Great location
Cleanliness
Clean
Bar and Beverages
Bar is awesome
Value for money
Fairly good value for money
1302See all 1,302 Hotels.com reviews
From 1,170 reviewsTripAdvisor Traveller Rating

Watermark Hotel & Spa, Gold Coast

Hotel Info: ‎866-539-8117‎

from $92
  • Deluxe King Ocean View Room
  • Deluxe Room, 1 King Bed (Ocean)
  • Premier Suite
  • Superior King Room $10 Sale Room
  • Limited Time Offer
  • Standard Room
  • Suite (Spa Suite)
  • Deluxe King Room
  • Suite, 1 King Bed (Chairman Suite)
  • Premier Suite, 1 King Bed
  • Deluxe Twin Room
  • Deluxe Executive Room
  • Deluxe Executive Room
  • Superior Room
  • Superior King Room
  • Superior room - 3 Nights
  • Superior Twin Room
  • Standard Room - 3 Nights
  • Standard Room - Advance Saver
  • Superior Room - Advance Purchase

At a glance

Key facts

Hotel size

  • This hotel has 388 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Watermark
  • Watermark Hotel Surfers Paradise
  • Watermark Surfers Paradise
  • Watermark Hotel & Spa Gold Coast Surfers Paradise
  • Watermark Hotel And Spa Gold Coast
  • Watermark Hotel Gold Coast
  • Watermark Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs AUD 20 per night

Valet parking costs AUD 30 per day

Rollaway beds are available for AUD 40 per night

Breakfast costs between AUD 28 and AUD 28 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for AUD 10 per day (rates may vary)

WiFi is available in public areas for AUD 10 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for AUD 10 per night (rates may vary)

High-speed Internet access (wired) is available in public areas for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Fitness facilities
  • Full-service spa
  • Number of spa tubs - 2
  • Arcade/game room
Working away
  • 24-hour business center
  • Meeting rooms 4
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, L Aqua Day Spa. Services include deep-tissue massages, hot stone massages, massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Waves Buffet Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Cliffords Grill n Lounge - This restaurant serves dinner only. Open select days.

Walrus Social House - This bar serves lunch and dinner.

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Personal motorized watercraft on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Watermark Hotel & Spa, Gold Coast’s small print

Also known as

  • Hotel Watermark
  • Watermark Hotel Surfers Paradise
  • Watermark Surfers Paradise
  • Watermark Hotel & Spa Gold Coast Surfers Paradise
  • Watermark Hotel And Spa Gold Coast
  • Watermark Hotel Gold Coast
  • Watermark Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs AUD 20 per night

Valet parking costs AUD 30 per day

Rollaway beds are available for AUD 40 per night

Breakfast costs between AUD 28 and AUD 28 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for AUD 10 per day (rates may vary)

WiFi is available in public areas for AUD 10 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for AUD 10 per night (rates may vary)

High-speed Internet access (wired) is available in public areas for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 1302 reviews

Watermark Hotel & Spa, Gold Coast
Excellent4.0 / 5
Close to the beach and good value for money
Good room for a family with 2 kids. Clean and convenient. Parking for $20 per day. Friendly staff and close to the beach. Wi-Fi should be complementary (cannot understand that some hotels still charge for this). Also, check out at 10 am was a bit early. Could be stretched to 11 or later for an hourly surcharge. Good value for money.
1 night family trip
Watermark Hotel & Spa, Gold Coast
Excellent4.0 / 5
I would love to stay here again
I recommend this hotel
9 night family trip
Watermark Hotel & Spa, Gold Coast
Excellent4.0 / 5
Good hotel in the Gold Coast
It’s very well located on Surfers Paradise, right behind the Q1 Tower. It’s on a walking distance from the most bars, clubs and restaurants. The room was spacious, clean and comfortable. The staff is very friendly and helpful. The hotel is not brand new, but it looks like it. The two things I didn’t like was the internet connection and the hotel’s policy for the room’s bar. They charge 5 dollars/day, and the connection is awful. I had to use my 4G instead, because it barely worked. I complained about it at the check out. The second thing was the room’s bar. It’s extremely expensive. They charge 9 dollars for a 1.5 litter water bottle, so I was forced to buy my water in a supermarket and take to the room. If they charged twice or even three times the supermarket price, maybe I didn’t had to go to the supermarket and they’d still had profit on it. I didn’t had breakfast on the hotel, because it wasn’t included and I wasn’t so hungry to worth to pay for a huge brekkie! This aside, I’d stay there again for sure.
1 night trip
Watermark Hotel & Spa, Gold Coast
Excellent4.0 / 5
Good
5 night romance trip
Watermark Hotel & Spa, Gold Coast
Excellent4.0 / 5
Good stay in Surfers paradise
Friendly staff. They did however not go the extra mile for us as guests informationwise. Supertidy room with safetybox and ironing equipment. No free wi-fi. Great location near many shops, restaurants and the beach. If you like us thought that 30 dollar for the hotel breakfast was too exepensive and not worth the money you can go to a cosy and great café just besides the crazy pancake place.
2 night family trip

See all reviews

Watermark Hotel & Spa, Gold Coast

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