"As always my Hotel of choice, so convenient."
Great took my 90 year old cousin shopping, fitted her a kitchen blind enjoyed a few meals and plenty of Rose Wine. Then saw a friend on tooooooooo many years standing and went for a great meal in The Peak district. The hotel is very convenient for City centre and most of the West side of the city with easy access to The Peak district and of course Sheffield […] United/Blades football ground within walking distance. However, the road surfaces in Sheffield continue to seriously decline. I know the place and the short cuts, but have found that it is necessary to stick to the main roads where ever possible between places. With parked cars, traffic calming bumps and terrible road surfaces it is not a pleasure to drive there. The Kenwood Hall/Hotel which I have known for over 60 years is/was in a 'posh' district of Sheffield but the road surfaces on Kenwood road are awful.......................John............... Read moreGenuine Expedia guest review
Nice enough hotel, bit dated. TV was terrestrial somehow so the tv channels were limited. Facilities quite dated but good sized twin room. Bed was comfy but privacy a bit dubious as I could hear the person snoring in the room next to me. Pool area was tiny. My bed linen was stained prior to me even getting there, so I asked them to change it which they […] did without any issues. Hotel staff were very nice and helpful. Shower was nice. It's quite far from the centre but it was good for me as it was close to my friend who lived nearby. All in all an average stay, wouldn't rush back tomorrow but wouldn't mind staying again. Read moreGenuine Hotels.com guest review
"nice hotel, good phasilities"
enjoyed the pool, however the bad points were the lack of information given by the hotel staff, although they were friendly.Genuine Expedia guest review
"Pleasant friendly staff"
Nice welcome and friendly staff. All staff whether back room or front of house said hello which makes for a pleasant atmosphere. Whether basic or at the higher end I still expect a decent level of cleanliness, appearance and overall feel to a room. Sadly the first room was unimpressive: musty smelling, peeling plastic wash basin and bath which added […] to overall shabbiness. I would have been very annoyed had I paid to stay in the rooms on this floor as I assume they were all the same. So avoid the 300 numbered rooms. I was moved to a room on the fourth floor. Staff couldn't have been nicer when I complained and I am glad I did as what a difference the new room offered. Although the carpet had seen better days it felt cleaner, less musty smelling and the wash basin was of a much better standard. Complementary water was a nice touch but as there was no mini bar I had no means of chilling it. The gym is no frills and quite compact. It has all you might need except weights but as long as you get in there early it is ok. The entrance to the hotel promises luxury and mostly it delivers but it is a shame not all the rooms live up to this so be careful which one you choose. Read moreGenuine Hotels.com guest review
Nice surroundings but rooms a bit datedGenuine Hotels.com guest review
"What a balava"
All of the double rooms were full and I was in one of the 600s. Firstly the bottom of the sink leaked buckets of water as I used the tap. I was moved into another room on the same floor but it was freezing but the staff gave me a portable heater but this made no difference. On the second night the different manager moved me to a cosy and warm twin room […] on the second floor. The staff were mostly helpful. Read moreGenuine Hotels.com guest review
The hotel was generally pretty good, clean and tidy, but more 3* than 4*. The room we had was upgraded and was very spacious, but a little tired. The bathroom needed an update, the shower leaked and the plug didn't fit in the basin ! The breakfast was the usual buffet, and was good. Overall, the deal was good value, and perfectly acceptable for a weekend […] stay. Read moreGenuine Hotels.com guest review
"Short stay in Sheffield"
I would go back to Kenwood Hall again. We had a room in the old quarter, with a lovely view over the grounds from our bedroom window. Parking was free, breakfast was good, and our room was quite spacious.Genuine Expedia guest review
"It was a tired old hotel."
It was a tired old hotel. Initially we had a room with an interconnecting door and we could hear everything being said next door. The next night we asked to change rooms. Breakfast was good value for 10 pp.Genuine Expedia guest review
"very pleasantly surprised"
Much better than the city centre look a likes. Food excellent, bar prices a bit high, but will stay here again.Genuine Hotels.com guest review
Comfortable room, cobweb over window!, decorations very dark,,easy for letting dog out , very kindly and thoughtful staff, snack menu OK, uninspiring, but fair prices,Genuine Hotels.com guest review
Very happy with stay at hotel, except was unable to have any spa treatments as the service is provided by an external source, and as we were only there for two days, they were fully booked, so a bit of a disappointment. If I had known that I would have tried to arrange the appointments before we arrived.Genuine Expedia guest review
"Nice location, rooms tired and dated."
Very average hotel. Lovely setting and conveniently located but rooms are tired, dated and expensive for what you get. If you're in rooms 500/600, its long staircases and no lift. Far from ideal for older people and my mother who had an adjacent room is 86. My room was effectively an attic style, had an old style analogue TV in a cabinet where the doors […] wouldn't stay open because of the sloping floor and a bathroom extractor fan that didn't work. - Buffet Breakfast was adequate but not well laid out. Read moreGenuine Expedia guest review
Lovely setting with the lake and grounds and the staff were generally very welcoming and helpful. However, the breakfast situation needs to be tackled; on the morning we ate there within the space of about 15 minutes they had run out of: - fried eggs - mushrooms - marmalade - marmite - sausages Trying to organise a reasonable breakfast involving some […] or all of these items was very difficult. I guess we got them on a bad day - I have stayed there a few times before and don't recall anything as bad as this. Read moreGenuine Expedia guest review
The staff were so friendly and welcoming. Room itself was lovely and very spacious, great storage with comfy seating. Decor was a little tired (carpet stains from radiator leaks, pealing paint in bathroom, slightly worn upholstery on chairs) but nothing that affected our stay. Perfect room temperature but we also loved having windows that opened for […] a bit of air. Bathroom was a bit dated with a few stains and chips here and there but great temperature and water pressure throughout which is what really matters to me. Toiletries provided are very basic (just shower gel and bar of soap) but I always bring my own so not a problem at all. Iron and hairdryer were both better than many I have tried to use in more expensive hotels. The grounds are lovely too. It is not far to the city centre - £6 in a taxi or a 20 min walk. I would always prefer staying in an area like this and getting a bit more space, peace and quality for my money than finding somewhere in the city centre. We had a very comfortable stay all round. Read moreGenuine Hotels.com guest review
Used hotel for family get to together. Rooms fine but not air conditioned so would be hot in hot weather. Clean and comfortable. decent breakfast. Pleasant staff. very nice grounds. Not far from city centre and University but quiet at night. Would use again.Genuine Expedia guest review
My standard double room was very spacious, the staff were welcoming and helpful and the buffet breakfast was excellent.The grounds are well landscaped and there is plenty of free parking.Genuine Hotels.com guest review
"Excellent place to get away from the busy life"
The hotel is in a beautiful location. from the outside it looks like a castle and from inside , very clean with welcoming staff greeting you. The staff are very helpful and do everything to make you feel at home. Food a bit too expensive , but there are plenty of restaurants within ten minutes drive. Free WIFI available but very slow, however there […] is a charge if you ask for high speed internet. Excellent place for a few days get away from the city and busy life. Walking around the hotel, you can see how much effort the staff are putting to keep the place tidy and beautiful. Our compliments to the hotel management. Read moreGenuine Expedia guest review
Hotel room was a bit tired but app being upgraded in the future,Genuine Hotels.com guest review
"A lot of lip service"
Although a nice hotel, hotel. Staff were a bit off. I waited 45 mins for a meal to arrive. When asked how it was, I told the waitress the meat was very dry. She walked away saying she would tell the chef, but neither she or the chef returned. With a busy day and a long drive ahead I set my alarm for 9am and put out the do not disturb card. At 6:30am […] I was awoken by furniture being dragged around (I presume) a nearby function suite. As it hadn't stopped by 7:15 I got up and headed for reception. The duty manager assured me he would investigate and get back to me. He never reappeared either. Returning home, I found the hotel groups customer care web page and wrote to them. Guess what... they never replied! Read moreGenuine Hotels.com guest review
"Good value for money"
Excellent accommodation and situationGenuine Hotels.com guest review
Nice grounds, location fairly close to where we needed to be. Very, very pleasant service all round. Excellent value for money.Genuine Hotels.com guest review
"In dire need of a revamp"
I stayed in an Executive room with a patio door with its own patio looking towards a lake. Getting my heavy luggage from reception to the room was a big problem as there was no lift access to the area where my room was (and no porter service to help either). The room was large but very out-dated with an old-style TV, hardly any power sockets and no […] fridge (I had to get buckets of ice from the bar). For a room that is supposed to appeal to business users it badly needs updating. The bathroom was large but the shower (fixed to the wall) could have been far better. I cannot fault the food which is far better than you expect it to be. The wine prices are extremely expensive so best to get a drink from the bar first! The decor in the restaurant needs updating to make it suit the quality of the food. The "free wi-fi" advertised is very limited and that you really need to get a wi-fi access card from reception, though once you have it, it works. The reception staff were always excellent and individually all were good but there seems to be a lack of training and there wasn't that "can-do" service-with-a-smile attitude you expect from a four-star hotel, for example, the restaurant seemed under-staffed with waiting staff running the front desk of the restaurant and the bar as well as waiting tables. It's as if someone who runs hotels but doesn't stay in them thinks you can cut staffing costs by having waiting staff doing three jobs at once and still claim to be four star. Read moreGenuine Hotels.com guest review
Excellent value, really nice hotel. 20 minute walk or short taxi ride from town centre (and cheap...£5 or £6). Nice staff too.Genuine Hotels.com guest review
"On room alone - not good value"
The room we were given was worn out and shabby (523 I think). The room needs redecorating and improving. It is filled with furniture that is of little use and just takes up space. The bathroom is large and bright but the shower, which is over the bath, is ancient and useless. The shower head can only be positioned directly over the bath taps. The window […] frames looked mouldy. The grounds of this hotel are beautiful and the locations is good but for an overnight stay there are other hotels at the same price that give a more comfortable and pleasurable experience. Front desk staff were not attentive on check out. The woman indicated she was counting something and that I was to wait until she had finished. I left my payment on the counter and left feeling very dissatisfied. Read moreGenuine Hotels.com guest review
"Great hotel but rooms don't live up to expectation"
In general the hotel is very well presented, however the room we were allocated had certainly seen better days. This is a shame as from the outside the hotel and it's grounds are lovely. The staff however were extremely friendly and helpful.Genuine Hotels.com guest review
Everyone was extremely welcoming and friendly. Was amazing to go relax in the pool after our journey very happy about having a swim really made our stay.room was huge with two tv and a extra tv room with sitting area. Breakfast too was above wonderful because of everyone being so frindly and ready to help. Thank you for making our stay really wonde […] rful. Read moreGenuine Hotels.com guest review
"Good service how to deal with a problem."
Great location for both the city and local services.Good value and a lovely setting. A problem with room card swipe was solved speedily with a complimentary brandy offered while we waited. Nice touch and most welcome!Genuine Expedia guest review
"Very average hotel !"
Room we were given had no balcony as requested and the hot tap did not work, but upon pointing this out we were upgraded to a suite, which was very nice. The only problems were very old TV's and a very hard bed. The hotel was overall ok, but the food both at dinner and breakfast was very disappointing. Sadly lacking for a four star hotel.Genuine Expedia guest review
It's hard to believe that the beautiful rural setting of the Kenwood is actually so close to Sheffield City centre. Rooms were beautiful, service excellent, breakfast sumptuous.Genuine Hotels.com guest review
"Ideal place for short visit"
Spent just one night at the Kenwood, having stayed previously and enjoyed the visit. Ticks all the boxes really, good car parking, nice rooms, good breakfast, staff have always been friendly and helpful. One of our preferred choices when visiting Sheffield.Genuine Expedia guest review
"Lovely setting, nice peaceful hotel"
The room was nicely furnished and the bed very comfortable.The 'public areas' we are clean and well maintained. We ate in the bar and the food is quite overpriced for what it was but due to the snow we didn't want to venture out! A few more Reception staff would be good as 3 couples arrived at once to check in and this caused us to be stood for 15 mins […] to get checked in. Will stay here again. Read moreGenuine Hotels.com guest review
"A little dissapointing"
I have been staying at this hotel regularly over the last few years visiting family in the area. Usually the hotel is fine but this visit was dissapointing as it felt a little neglected. Walking into reception there was an unpleasant aroma which set the scene for the three days I was there. The room was OK but wasn't as clean as it usually is. I think […] I will be looking for a new place to stay. Read moreGenuine Hotels.com guest review
"Crane install in Sheffield; hotel with extra guest"
The jacuzzi wasn't working, and the power went off in my room 5 mintues after arrrival, oh and the women next door tried her key in my lock. All part of the service! We were servicing an overhead crane in Sheffield and needed an hotel for the night. The power in the room was soon sorted and our crane engineers enjoyed their stay.Genuine Hotels.com guest review
"Excellent location & service, spa :-|"
Very nice and comfortable stay. Arrived a couple of hours before check-in but very helpful staff checked if a room was ready and it was, so we were able to access room immediately. Very large room with everything we needed, so we were very pleased at this. Someone who had ordered room service left their dirty plates and glases outside the room in the […] morning and these were there several hours later and only taken away in the evening. The bar area looked very nice although we didn't use the facilities. Carpets that run through the hotel and a bit of the decor is slightly dated. We were looking forward to using the spa facilities but they weren't up to the standard we assumed. Shower looked a bit dirty and had a funny smell as did the steam room. Swimming area very nice though. Although pleased with our stay. Read moreGenuine Hotels.com guest review
Great escape with lovely roomGenuine Hotels.com guest review
"Good hotel. Poor restaurant service and food"
Overall excellent place to stay. We were unlucky the night we stayed as most of the restaurant staff were on leave resulting in very poor service long waiting times, poor communication and below standard food. They should have closed the restaurant r refunded money,needless to say all we received was the ' sorry about that sir' response. Will give them […] another chance though as most else was fine. Great location and nice room. Read moreGenuine Hotels.com guest review
"Comfortable and close to city centre"
The staff were friendly and the hotel was clean and comfortable. However, rooms could have done with a make over. Rather tatty/dated. Lovely to have a swim in the poolt. The hotel feels very rural but is close to the city centre. Breakfast was ok - but not has good as the 'free' one I had in a cheaper hotel recently. Orange juice was very watery.Genuine Hotels.com guest review
"Friendly and relaxed"
Everyone made us welcome including our puppy. Grounds are nice but could do with some investment.Genuine Hotels.com guest review
"Great for the Peaks"
Very comfortable, friendly hotel. Convenient for City and the Peak District. Good choice of food at the breakfast buffet which was fresh and hot.Genuine Hotels.com guest review
"Quiet location on great grounds close to centre of"
Newly redecorated room - very good. Good breakfast. Not a lot of parking.Genuine Hotels.com guest review
Still a very good hotel but rooms are looking more and more dated.Genuine Hotels.com guest review
"Lovely hotel in a lovely setting"
The hotel was very nice and the bed was the comfiest we've slept in with a Hotel stay. Unfortunately our stay wasn't long enough to use the Leisure facilities but we were impressed with them. We had a slight lake view and a friendly squirrel on the lawn in the morning. Can't fault the cleanliness of the room and communal areas. More car park spaces […] would be beneficial. Read moreGenuine Hotels.com guest review
"Relaxed Get Away"
Booked a last minute stay at this hotel as it had a pool and sauna etc...The hotel was quite quiet as it was a weekend in January. The room was in the original part of the hotel and although it was a walk from reception we had a nice bay window and views out to the lake and swimming pool. We came to relax and get away from it and thats what it achieved. […] The fitness suite was well kept and just what the doctor ordered. I can not comment on the local area as we did not use any local facilities. Read moreGenuine Hotels.com guest review
We booked a late Saturday night getaway. Good price for b&b. good service, pleasant well cared for hotel. We stayed in old part of hotel, a long walk from reception. It which had some wonderful period features in the communal parts. Enormous double room, almost a suite. Very clean room. Very creaky floorboards - we were glad there was no hotel room […] beneath us! A pleasant good value stay overall. Read moreGenuine Hotels.com guest review
""Had a wonderful stay at Kenwood Hall hotel.""
Excellent hotel. Very polite and unbelievably helpful staff. Brilliant view of lake from the room we stayed in; in fact upgraded to. Good facilities. Food is tasty but a little expensive. Unbelievable for the price I paid.Genuine Expedia guest review
"Don't use room 201"
Grubby decor throughout and long-time broken wash basin are not what I expectedGenuine Expedia guest review
Have stayed at this hotel before and thought standards had slipped. Room shabby particularly bathroom TV old and didn't work properly Staff very pleasant Breakfast fine. Disappointing as setting and grounds beautiful.Genuine Expedia guest review
"Lovely grounds in a quiet and attractive location"
Our second stay in six months. Bedrooms are spacious and comfortable.The reception staff were most helpful with our queries about bus and taxi services. You would not think you were in a city with lawns, lake and footpath throuth the tree-lined grounds. Good gym and pool.Genuine Hotels.com guest review
"A very diissapointing experience"
The hotel has spent a lot of time & money to create a good first impression. It looks great - bright, clean, spacious, lots of parking, lovely views of the grounds, and the added bonus of a spa to chill out in. However, our stay was disappointing. Our room (420) was chilly, there was black mould on the bathroom ceiling, and badly flaking paint. The […] extractor fan didn't work. There were part-used toiletries, without lids, left in the shower area from the previous occupants. We went out for the evening, and when we returned we found a leak above the bedroom window. The curtains were very wet, and the water was dripping onto the carpet. The management arrived, looked, then commented "That's a new one". The window outside the bedroom was also leaking badly; we were told "It's not so bad if it's only the coridor." They quickly found us another room, but it was a late night, after packing, unpacking and settling in. The new room also had partially used toiletries in the bathroom. Other things worth knowing include the spa area - not very well monitored, several of the lockers won't lock. The spa is reached down a flight of steps from the changing rooms, or there is a small lift for the disabled. The floors weren't very clean, especially in the sauna. Maybe we were unfortunate - We've been assured by management that our experience was not typical, and we've been invited to return, but I'm not sure whether we will. Read moreGenuine Hotels.com guest review
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