"Good hotel for Family"
Overall was clean and comfortable. It was very close to Effiel Tower about 3 blocks. If you are looking to get a view of it from your room this is not the hotel for that, there is another hotel directly in front of it blocking the view. Otherwise it was an affordable and decent hotel.Genuine Hotels.com guest review
"Average hotel, great views and location"
Hotel Mercure was very welcoming and helpful with any special requests and questions. The elevators were shut down twice during my stay, we had to use the service elevators. The rooms are tiny but modern with nice Nespresso cafe machines inside. My room on the 11th floor had a great view of the Eiffel Tower. The food was great. If you don't need curbside […] service or a large room, this is a nice option in the Tour Eiffel area. Read moreGenuine Hotels.com guest review
"the best view ever!!"
Very good experiencie, with a good location and excellent view!!Genuine Expedia guest review
"a 3 stars hotel"
disappointing for a 4 stars hotel. Not clean and really small roomsGenuine Expedia guest review
"Spring break in Paris"
This hotel is very conviennt to the rer, and 4 minutes to the Eiffel Tower, so there are plenty of dining options. Our room was very clean with a refrigerator. I will definateky be using them again.Genuine Expedia guest review
"Hotel manager doesn't care about bad reviews"
Although the hotel was in a very good area, and the decor was fun/funky, I did have a bad experience there. The ear splitting fire alarm went off at around 10:30 a.m. I came out of my room and realized it was just a drill but it went on and on! We were unable to use the elevator and had to wait till the drill was over to leave our floor. When I complained […] to the manager he got very snotty with me. I said it would have been nice to be told this was going to happen. He just talked over me and got mean about it. I was told there was a note at the front desk. We had been there for almost a week and who goes to the front desk except for check in or out? I told him that my only recourse was to write a review when I got home. He said, "Do as you wish Madam. It does not matter." I pick my hotels according to the reviews, how about you? Read moreGenuine Expedia guest review
"Great hotel for a week in Paris"
Very nice hotel: clean and comfortable. Staff is very helpful.Genuine Expedia guest review
"Great location, service is 4 out of 5"
great location, great but inconsistent service. One day they forgot to refill the minibar, the next day they forgot to refill towels.Genuine Expedia guest review
"Great hotel/location for families"
Hotel is in an excellent location with all English speaking desk staff. All went above and beyond with answering questions and assisting with calling on our delayed luggage and even translated and handled the calls to the airline for us. Excellent wi-go connection in the entire hotel. I would definitely return to the Mecure and recommend it to fami […] lies. Read moreGenuine Expedia guest review
The staff was super friendly and the location was perfect. You are only a few minutes walking distance from the Eiffel Tower. Will definitely stay again.Genuine Expedia guest review
The location was great and it was very comfortable. I would stay again.Genuine Expedia guest review
Excellent location almost in the shadowof the Eiffel Tower, very close to both Metro and RER. The room was big by European standards and an excellent value with the package deal I purchased through Expedia, not so much if bought separately at full price. I would stay here again in a heartbeat.Genuine Expedia guest review
"Mercure was perfect for two young American girls!"
My best friend and I just returned from Paris and we have so many great things to say about Mercure! Our "home for a week" was unbelievably close to the Eiffel Tower, cafes, souvenir shops, and grocery stores. Mercure made us feel safe in a city that was completely foreign to us, especially considering this was our first time leaving the country on […] our own. PROS: Most of the staff spoke English, and they were very helpful with our (sometimes princess-y) requests. The front desk will provide electrical adapters if you ask, which was very convenient in our case. We loved the decor, cleanliness, and modern feel of this hotel. I was expecting the room to be smaller, but it was actually the perfect size for two people with plenty of closet space! CONS: The shower was not enclosed and got water all over the bathroom every time one of us showered, the room service menu was limited, and the housekeeping schedule was inconsistent/unpredictable. Overall, I had a wonderful experience with this hotel, and will definitely turn to Mercure if I visit Paris again. Read moreGenuine Expedia guest review
"Good hotel for family and business and couples."
This is my fifth trip to Paris, I found this hotel very comfortable and could not listed the laud sirens from the street.Genuine Expedia guest review
Excellent location. Close to metro and other great sites. We had a crying child in the room next door and when we requested a change of room we were provided with another room with no necessary haggling. The staff was very attentive.Genuine Expedia guest review
"Great for sightseeing"
Very convenient for sightseeing all over Paris.its a stones throw from the Eiffel tower. The hotel was very modern .would have been nice to have been told about the smart room ,no electricity unless key I inserted in outlet.Genuine Expedia guest review
The front counter staff was amazingly helpful. From directions to recommendations. The room was large for a metropolitan hotel. The hotel is one block from the Eiffel Tower, the metro and several restaurants. Perfect for our traveling and sight seeing needs. I was robbed on Champ Élysées. The front counter staff helped me cancel my credit cards, get […] me to the police and arrangements for my replacement passport. Read moreGenuine Expedia guest review
"Right in the heart of things"
The hotel was wonderful! It was very clean and centrally located. My daughter and I purchased the open bus tour passes and there was a stop less than two blocks from the hotel. The Eiffel Tower really is as close as was advertised so that when we were getting lost in the city, we always had a guide for how to get home. The restaurants and shops around […] the hotel made meal times a breeze. We did not eat in the hotel as breakfasts of pastry from the neighborhood boulangerie cannot be skipped for both the price and the taste. I would absolutely recommend this hotel as well as stay again if (when, I hope) I return. Read moreGenuine Hotels.com guest review
Mercure was a good hotel exception thecleaner did not come to clean most of the time.Genuine Expedia guest review
"couldnt get closer to the Eiffel Tower"
So close to the tower my girls loved it great cafes close byGenuine Expedia guest review
"Clean, nice hotel."
Mercure is a newly refurbished hotel. The rooms are clean and in excellent condition. The location is very close to the Eiffel tower and the 'Bir Hakim' metro station. The surrounding area is clean and quiet. We were travelling as a family and we enjoyed staying at this hotel. It was very convenient for us. Although, if you're travelling to paris for […] the first time, try to stay at the Champs Elysees area itself, as it is more alive with many activities for tourists. Read moreGenuine Expedia guest review
"very bad hotel with very bad service"
the room is super small. i can barely walk without hitting the wall. the room keeper does not throw trash unless i move the trash can on her way so she could see it. the breakfast charge was not notified until the day i check out. i have always assumed that breakfast is included in the room charge. suddenly on the last day i was surprised by the breakfast […] charge of 39 euro per day. very disappointed overall and will not recommend this hotel to anyone. avoid at all cost. Read moreGenuine Expedia guest review
"Great hotel for Honeymooner"
This hotel his good location - The stiff very nice >Genuine Expedia guest review
"GREAT location to everything"
Arrived early - our room was ready and clean. The front desk spoke french and English both. They were very helpful directing us in areas for food markets, tours, local information and ordered us a shuttle to return to the airport - which was very professional. Just a note: On the corner to the left of the hotel - 2 blocks down - is a great bakery for […] all kinds of muffins, lunch items, and crepes. Stop by the food market and pick up soda or coke products - they cost more than the beer there - from E 550 to 13 euro for a small diet coke. We had 3 adults and 3 really large suitcases and 3 small suitcases and we still had room in our "European Room. GREAT location - Paris seems to revolve around the Eiffel Tower and the Eiffel Tower is 1 1/2 block away, metro bus is 2 1/2 blocks away, batobus is across from Eiffel Tower and taxis right in front of you Read moreGenuine Expedia guest review
"Ideal Hotel Location near the Eiffel Tower"
The location is ideal. However, It seems that the paint specifically the wash rooms are starting to peel off necessitating a touch up to make it more appealing to future guests.Genuine Expedia guest review
"Located near metro and tallest landmark in Paris."
Very friendly staff. Greeted us warmly. All spoke English. All were helpful and attentive. Excellent work! Bed comfortable. Curtains made room dark for excellent sleeping. Windows opened for fresh air. Shower pressure was excellent. Bathroom clean. Plenty of toilet paper. Bed prepared neatly each day. However, shower head mechanism loose & maintained […] position at only 3.5 feet from floor. Mirror light in bathroom not working. Also, minimal temp control in room. We did not bring these issues to management's attention, as they were not problems for us. Overall, our stay was excellent...really deserves a 4.5 rating. Will stay here again! Read moreGenuine Expedia guest review
"Good place to stay in Paris."
We enjoyed our stay. It was nice and comfortable and the location is great. The only problem we had is that the maid did not restock our in room coffee, tea, cream, etc.Genuine Expedia guest review
"Great hotel for couples"
Great location. Close to metro and Tour Eiffel. Perfect location for Christmas time.Genuine Expedia guest review
"Good Location to Eiffel Tower"
It was fine for one night. It was a little confusing to get to and there was a football field and basketball court which was loud from our room since our window didn't close all the way. Other than that the hotel was nice, the staff were nice and it was a very short walk to the tower. There are also some cafes close by and a little market around the […] corner. I would stay there again and just request a different room facing away from the fields. Read moreGenuine Hotels.com guest review
"Good location, good value"
The hotel was nice, location was great. Staff was as nice as French people can be, which is just enough to be tolerated. In all seriousness, it was a lovely hotel and I would recommend it.Genuine Expedia guest review
Great location next to the Eiffel Tower and close to Metro and RER stops. Sightseeing buses and local buses stop right in front of the Eiffel Tower so very easy to get around. Hotel staff very nice and helpful and responded quickly to questions. Rooms average size for European hotels, bathroom quite small but adequate and modern and clean. Didn't eat […] at the hotel but there are lots of cafes and restaurants in the area. Enjoyed our stay here and would stay here again. Read moreGenuine Expedia guest review
"Great 4 Star Hotel"
Excellent Location (couple minutes walk from train station and a block from Eiffel Tower!). Bathroom a little odd.....toilet in separate room....shower and sink in other. The toilet room was a little small (I only had a "standard" room). Overall, great hotel and wouldn't hesitate staying here again.Genuine Hotels.com guest review
"Great location and fun style!"
The staff on checkin was VERY friendly and checkin was super fast. The hallways and rooms are decorated very modern with a lot of Paris flair. We couldn't have been happier with the location or hotel! We would definitely consider staying here next time we go to Paris!!!!Genuine Hotels.com guest review
"I would expect more of a 4-star hotel staff."
We arrived in Paris around 1:30pm. Of course we didn't expect our room to be ready then, but we checked in anyway and left our bags at the hotel. The lady at the check in said that our room will be ready in 2 hours. Coming back over 2 hours later, we were informed that it would be another hour. Ok I don't really mind the wait, but at this time it was […] already 4pm, and we still had to get ready for our dinner later. We then asked if anybody else has come by to check into the room, as my brother was meeting us there and didn't have a working phone. The hotel staff told us that there has been nobody else who tried to check into the room. An hour later we were finally able to get our keys. We get to the room, and my brother is there! He apparently has been there for over an hour. So not only was he able to check in right before we came by last time, but the hotel staff didn't even know/tell us he was there! There could have been some stranger in our room, and the hotel wouldn't even know. Other things that were disappointing: We tried to call a taxi before dinner, were told that they don't order taxis, but there are plenty right outside waiting. That was not true, not a single cab. We asked for another towel as there were 3 people staying in the room but only 2 towels there. We were told that we don't get another towel unless we pay for an extra bed, and we would get that towel when they bring the bed. The room was originally for 3 people! Read moreGenuine Expedia guest review
stayed in privilege rooms, were very nice. Free wifi on 6hr complimentary signup, unlimited.Genuine Hotels.com guest review
Excellent hotel, and located...Genuine Hotels.com guest review
This hotel was very nice and very close to the Eiffel Tower. I was amazed every day when we came out of our hotel, and there was the Eiffel Tower! The hotel was a few blocks from the metro, which made it very handy to get around Paris. The local cafes were very good and very convenient. The room and the hotel was very nice and very modern-looking. The […] staff were very helpful when we needed something. Read moreGenuine Hotels.com guest review
"We will stay at this hotel again."
We had a great experience at this hotel. Our room was always clean and they restocked the coffee station in our room daily. Our room had a fantastic view of the Eiffel Tower. The hotel's location was great! We were able to walk to two nearby metro stations, not to mention the eiffel tower and restaurants and several supermarkets. The only downside was […] that the room was too small for comfort. We barely made room to place our empty luggage pieces (which were only two). The hotel staff were great. They explained to us how to get to several places and which trains to ride. We didn't order anything to eat from the room service but looking at their prices, they seemed to be on par with the ones in the US. We would love to visit Paris again and if we do, we will stay at this hotel again. Read moreGenuine Expedia guest review
Not very friendly staff. Very noisy area, it was hard to sleep. Finding a comfortable temp in the room was a problem. The room was small and hard to walk through without bumping into the bed or chairs. I didnt like how the toilet was seperate from the sink to wash your hands. This was the first hotel that we know of that never exchanged money so we […] had to search for a place to help us. The bed was very uncomfortable and it was noisy and sat wrong on the bed frame. House keeping also removed our extra room key from our room while we were out(scary) The view from our room was very ugly.....diappointing. Read moreGenuine Expedia guest review
"Great Hotel for Family"
Fantastic hotel, they have thought of everything down to every detail. We had a baby with us and they gave us a great crib and the room had plenty of room for the crib. Breakfast was fantastic, as well.Genuine Expedia guest review
"Great hotel location"
Eiffel Tower is right outside, view from the gym is impressive. We asked in restaurant how much breakfast was and they said was included then they charge us €45 for the 3 breakfast and two local calls, we just drink coffee and one pastry. But other than that, location and cleanness was good. Staff, front desk, very nice.Genuine Expedia guest review
"great service and cleanliness"
The service was great and everything looked cleaned. The lobby looked very nice and it looked as it was remodeled recently, which I think it was the case as there were some people working in the lobby still. The rooms as well looked cleaned and bigger than what we had seen in Expedia.com. I really liked the big picture of the Eiffel Tower behind the […] bed. They made us wait about 3 hours in the lobby while they cleaned our room when we checked in. It wasn't their fault the plane arrive a little early. Read moreGenuine Expedia guest review
"Very nice hotel"
Decent location right next to the Eiffel tower and metro stops. Reasonably helpful staff. Not a great restaurant or shop but no need. Pricey for overall experience but our stay was during fashion week.Genuine Hotels.com guest review
"Great choice for a Parisian hotel near the Eiffel"
We read lots of reviews and have traveled to Paris on a number of occasions before. With that said, this hotel really is hard to beat in terms of location, price, service, cleanliness and convenience. Tops on the list is location. Literally out the front door of the lobby is the Eiffel Tower: a 5 minute walk if you are tired, walk backward and stop […] to window shop on the way. Around the corner in the other direction is access to a metro stop. The hotel itself is clean, bright, cheery and with friendly staff. The rooms are the same. If you are expecting large rooms, you will be disappointed. But, this is Europe, and its the rare room that amazes you with its size here, so change your expectations and literally everything else about this hotel will be pleasing. While certainly if you have another favorite area of Paris rather than the Eiffel Tower area, you may be able to find a better hotel for your particular needs, this hotel can not be beat if you would like a central, well-managed hotel. Even as we arrived at a very busy time for the front desk, they were speedy to greet us and courteous about the whole process. Read moreGenuine Expedia guest review
omg this is the worst hotel i have ever stay!!!! the customer services is the worst and the lie to much!!! PLEASE DONOT STAY IN THIS HOTEL!!Genuine Hotels.com guest review
Opened our curtain and there was the Eiffel Tower. There were 2 metro stops close by. As runners we were close to the big running park as wellGenuine Hotels.com guest review
"Very happy with our stay!"
The hotel was great the rooms were clean and the staff were very nice and helpful. The hotel is a block away from the metro and tram very easy to get around. But the best part is the hotel is right in front of the Eiffel tower you step out the door of the hotel and the tower is a block away what a view.Genuine Expedia guest review
We had a great experience at this hotel. It is very close to the Eiffel Tower, the Metro, and lots of cafes, souvenir shops, and grocery stores. We would stay here again in the future and would recommend the hotel to everyone. The staff was friendly, helpful, and everyone spoke English. The rooms are smaller than we are used to in the U.S. but they […] were still large enough to move around freely. We really enjoyed our stay here! Read moreGenuine Expedia guest review
"at the foot of the Eiffel tower"
wonderful hotel all around. one short block from eiffel tower, so no crowds but close short walk. neighborhood had great cafes, market for snacks, close to pick up for hop on hop off bus, we didnt even take the metro while in Paris. clean, nice, staff was wonderful. Just an awesome time.Genuine Hotels.com guest review
"Great Location and Value"
We stayed at Mercure Paris and it was overall an excellent stay. Room was just remodeled and beds were very comfortable. Very clean. Room was small, but that is to be expected. Breakfast was very good but very expensive. Staff was helpful with our many questions and need for directions. Everyone spoke English. Only problem was the elevators were not […] working for two of the days and we had to use the freight elevators. This is a modern hotel just steps from the Eiffel Tower in a quiet neighborhood. Hotel has no real charm or character, but is immaculate and a good value for a 4 star hotel in Paris in an excellent location. I highly recommend for the price. Read moreGenuine Hotels.com guest review
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