All hotels in Madrid, Spain
1 room, 2 adults
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Paseo de la Florida 13, Madrid, Madrid, 28080, Spain, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 435 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.2
  • Comfort
    4.3
  • Condition
    4.3
  • Neighborhood
    4.3
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5.0 / 5Outstanding
"Great stay at Madrid"
The front desk people was great and really helpful all the time. The room and bath were spa cious and the bed confortable . The location is great just across the street is the train station, metro and bus . We really recommend this hotel to anyone to visit Madrid Spain.
Genuine Hotels.com guest review
5 night romance trip Jun 4, 2015
Martin
US
5.0 / 5Outstanding
"Great hotel"
Stayed 3 nights last week. Excellent hotel right across from the metro. Also in walking distance to Palacio Real. Clean rooms and bathrooms. Very good for the value.
Genuine Hotels.com guest review
3 night family trip Jun 3, 2015
Charlene
US
4.0 / 5Excellent
"Good location. Great urban value."
Rooms were simple but nice. Bathrooms are probably best feature of rooms. Noise when I stayed was minimal. Great location as with in walking distance to Palace, Plaza Mayor, and parks. A large mall with shops and restaurants is right across the street as is train station for subway and commuter rails. Staff was very friendly and the amenities seemed solid.
Genuine Hotels.com guest review
2 night business trip May 22, 2015
David
US
5.0 / 5Outstanding
"Fantastic Hotel"
This hotel was fantastic. The room was clean and very comfortable. The staff were friendly and helpful. It was located in a nice neighborhood next to a metro station, a park, a mall, and was within walking distance of the royal palace and cathedral. There was a supermarket and lots of restaurants immediately downstairs. I would highly recommend Hotel Acta Madfor!
Genuine Hotels.com guest review
4 night romance trip May 15, 2015
Andrew
US
5.0 / 5Outstanding
"This hotel is amazing"
Very nice
Genuine Hotels.com guest review
4 night trip with friends May 11, 2015
UOSAMA
US
4.0 / 5Excellent
"Great hotel for the price!"
great location right across the street from a major metro station and a large mall. Also a short walk from the palace. Room was very clean, the shower was great, and the staff was very friendly and spoke English. Needless to say I would definitely stay here again.
Genuine Hotels.com guest review
2 night romance trip May 7, 2015
Emily
US
2.0 / 5Fair
"Check it out first."
Very simple hotel. We had a view of a wall despite the fact that there were four couples. Seems like they could have been more accommodating. People are nice everywhere we go, so no problem with the staff. Hotel was not at all luxurious, somewhat uncomfortable. Would not stay there again.
Genuine Hotels.com guest review
1 night trip with friends May 3, 2015
James
US
4.0 / 5Excellent
"Nice hotel near train and metro station"
Cute boutique hotel directly across from train and metro station. A bit outside of Centro, but convenient if traveling from the airport via train or metro. Nice, clean and modern amenities. Wifi worked most of the time - a bit spotty. Would stay again!
Genuine Expedia guest review
Other trip Apr 6, 2015
JJ
US
4.0 / 5Excellent
"Convenient to metro station and restaurants"
Nice clean hip hotel. Close to metro stop, but about 1 mile walk to central madrid.
Genuine Expedia guest review
Other trip Mar 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Lovely Madrid Hotel"
Wonderful stay at a centrally located hotel, where the staff is responsive. Wish the wifi was working better. . .
Genuine Hotels.com guest review
3 night romance trip Mar 18, 2015
A Traveler
US
2.0 / 5Fair
"Nice location but bad sound proofing"
We stayed at Hotel Acta Madfor for three nights. The hotel is in a very good location - near major train and metro station as well as the beautiful palace. There is a grocery store right down stairs. The staff at the front desk is helpful in general. There is a large common room on the first floor where large group of friends can hang out. However, we arrived at 4 pm at the hotel but the room was not ready for check in. So we had to wait for another 20 min so that they can clean the room. The room was clean and the bed was comfortable. One major complaint I have is that the walls are paper thin. You can hear everything around you in your neighboring rooms as well as in the hallways, so that it is hard to fall asleep at night. I developed very bad allergy in the room but not sure what caused it. Overall, the stay was okay for the price. But we won't considering coming back.
Genuine Hotels.com guest review
3 night romance trip Feb 28, 2015
Ruifang
US
5.0 / 5Outstanding
Very nice hotel, perfect location in the centre. Evrything needed is just few minutes away and you can reach the Royal Palace also in few minutes. Very nice rooms, comfortbale, good loking, balcony was a big plus (especially if you can sit there in a T-shirt in January :) ). A minor problem are th elights in the rooms - yes, they look very nice, but a taller person (like me) is hitting them all the time when walking to the balcony.
Genuine Expedia guest review
Other trip Feb 15, 2015
Jan
US
5.0 / 5Outstanding
"Nice hotel!!!!"
Nice hotel, near to the subway, comfortable and have a good breakfast but you have to pay. Recommendable !!!!!!
Genuine Expedia guest review
Other trip Jan 24, 2015
Dag
US
5.0 / 5Outstanding
"The perfect place"
It was fabulous! I swear there were heated floors! The shower was amazing, the bed was comfortable, it was too perfect. I wish I stayed longer.
Genuine Hotels.com guest review
1 night trip with friends Jan 7, 2015
Danielle
US
5.0 / 5Outstanding
"great location, nice people, and room."
right at the train station, clean room nice people, good restaurants nearby. sightseeing can in walking distance
Genuine Expedia guest review
Other trip Dec 25, 2014
David
US
4.0 / 5Excellent
"Great hotel-- convenienct location"
Very nice hotel. Clean, modern bathroom. The location is excellent. You are right across the street from a subway station and only a short walk (about 15 minutes) from the Real Palace. There is a supermarket just 2 storefronts down which comes in really handy if you want to buy any food/drinks for picnic type lunch/dinner. Also there are a lot of restaurants on the same street. Across the street is the metro/subway station which also has a shopping complex with a lot of fast casual restaurants. They have bike rentals in the hotel as well.
Genuine Hotels.com guest review
2 night trip Sep 15, 2014
Brian
US
5.0 / 5Outstanding
Loved the living area / study lounge, roof top deck, and luggage lockers!! Well suited for anyone and the property is beautiful!
Genuine Expedia guest review
Other trip Sep 21, 2014
A Traveler
US
4.0 / 5Excellent
great location for travel about Madrid. Clean and quiet.
Genuine Hotels.com guest review
2 night trip Sep 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Great stay for the price."
This was a wonderful surprise. Very quiet even though we were on the 2nd floor facing the street. Room was excellent and the hotel staff were very helpful and friendly. It is not in the heart of the tourist area but is only a 15 minute walk (uphill) to the palace and the beginning of them. The subway is directly across from the hotel. Also, if you Have to have your American coffee in the morning, there is a Dunkin Donuts in the beautiful mall across the street.
Genuine Hotels.com guest review
6 night trip Aug 27, 2014
A Traveler
US
5.0 / 5Outstanding
Hotel is in great location. They have outside restaurant, mall, and all the metro station right outside. The breakfast buffet could have been better. All and all I would stay there anytime I am back in Spain.
Genuine Expedia guest review
Other trip Sep 5, 2014
Joe
US
5.0 / 5Outstanding
"Excellent value"
I had a flight out of the Madrid airport, so I took the AVE train from Barcelona and stayed at Hotel Madfor for 1 night. It was perfect! Located right next to the Metro. Very helpful staff who spoke perfect English. The room was clean, large, and had air conditioning! (Air conditioning was hard to find throughout Europe in the summer). The WiFi worked perfectly, even from the restaurant next door. The hotel was easy to find...literally just across the street from a major metro station. The only down side to this location is that the places we wanted to see were not within close walking distance. All of the other positives made up for this factor. The hotel offers an airport shuttle for €22 or there is a train leaving from the neighboring metro station that goes directly to the airport. The hotel also had computers and printers for guest use (which came in handy for checking in for a flight and printing boarding passes).
Genuine Hotels.com guest review
1 night trip Aug 14, 2014
A Traveler
US
5.0 / 5Outstanding
Wonderful hotel...great shower. Right across the street from the metro station. Excellent!
Genuine Expedia guest review
Other trip Jul 9, 2014
A Traveler
US
4.0 / 5Excellent
"Traveller with 2 teens"
Hotel is perfectly located right outside a train station which also has a nice mall. There is a direct train from that station to the airport. Room was clean. Shower was excellent. Will definitely recommend it. The wifi was slow at times or kept cutting off.
Genuine Hotels.com guest review
3 night family trip Jul 1, 2014
Traveller with teens
US
5.0 / 5Outstanding
"Great Madrid Hotel near major Train Station!'"
I had a great time, me and my flat mate over slept on check out day (jet lag) they gave us and extra extension and didn't charge us! The front desk understood and was very professional about our situation! It was these moments that make it worth our stay!!
Genuine Hotels.com guest review
2 night trip Jun 12, 2014
Trey
US
5.0 / 5Outstanding
"Great Location, affordable, great property."
While the room was small, the overall experience while staying at this property was great. Great service, clean, safe, while appealing to the eye ;) Hotel is literally across the street from Principe Pio train station, which we didn't even need since we walked to the nearby "tourist attractions".
Genuine Hotels.com guest review
3 night trip Mar 11, 2014
Roy
US
4.0 / 5Excellent
"Convenient, Clean, Cool"
It was a comfortable and clean hotel and room. Convenient for city access as it's right across from a Metro station. My only negative is the staff is not that warm and fuzzy (except the front desk attendant I received at check-out and arranged my airport shuttle). The old man: no bueno! Very rude and not helpful. The neighborhood was fine, not the best or worst in which I've been. Overall: good value for price.
Genuine Hotels.com guest review
3 night trip Mar 11, 2014
Kay Gee
US
5.0 / 5Outstanding
"Wonderful little place@"
Across the street from the metro and a mall, next door to a grocery store, this is a very clean place that is a wonderful value. The staff is very kind, the lounge wonderful, and the rooms are very chic. Couldn't believe this didn't cost more!
Genuine Hotels.com guest review
1 night trip Mar 5, 2014
laurie
US
3.0 / 5Good
"Noise"
We spent several nights at this Hotel. The location is very convenient. The Metro and the bus stop is right near the Hotel. There are many restaurants around. The restaurant adjacent to the Hotel is great. The food is good and the price is very reasonable.on the other hand, the noise in the room was unbearable. The clerk at the front desk told us that it was a temp maintenance problem, but it continued every night for 3 nights. The noise was coming from the plumbing. When we were checking out as we complained about it, the manager at the front desk apologized and gave us some reimbursement on the bill. The Front desk clerks were extremely polite and helpful. Would I come back? I am not sure...May be if they fixed the the noise the problem.
Genuine Hotels.com guest review
3 night trip Jan 8, 2014
Marina Dery
US
5.0 / 5Outstanding
"Very lovely and well appointed hotel"
Well decorated. INCREDIBLY comfortable bed. A programmable safe in the room. Great flat screen TV. Across from both a metro and a train station (Principe Pio). You can get there from the airport for €2.50 on the train (RENFE). A huge shopping center across the avenue (if you like shopping centers, I don't), and a supermarket next door. Several bus lines right outside take you to La Gran Via, El Corte Ingles, and all the museums. Friendly but formal staff (I asked for a corkscrew - and got one immediately). I would recommend it wholeheartedly.
Genuine Expedia guest review
Other trip Dec 7, 2013
Pepita
US
4.0 / 5Excellent
"Excellent location."
Sure I will come back!
Genuine Hotels.com guest review
1 night family trip Oct 17, 2013
ASousa
US
5.0 / 5Outstanding
Very convenient Hotel. Our room was small, but very clean. Staff nice and helpful.
Genuine Hotels.com guest review
5 night business trip Oct 8, 2013
A Traveler
US
5.0 / 5Outstanding
We chose the hotel because of its location and for the fact that it advertised itself as being sound proofed. In both of these respects it was excellent- it is very close to excellent public transport [metro and Renfer].It was also extremely quiet until the final evening of our stay when 3 bus loads of tourists arrived between 8pm and 10pm [115 people] and they completely overwhelmed the facilities of the hotel. They were up and about from 7am and made a great deal of noise and so overwhelmed the breakfast room [which was very small] that we couldnt get anything to eat until 10am [and most of the buffet was gone by then]. If the hotel wishes to attract independent visitors like ourselves then they cant simultaneously cater for bus loads of noisy East Europeans. Pity since we would otherwsie have used the hotel again and would have liked to recommend it unreservedly.
Genuine Venere guest review
Other trip Oct 10, 2013
A Traveler
US
5.0 / 5Outstanding
"Great place at the right price"
The staff was very helpful. Rooms are clean and modern. LOVE the 2nd floor lounge. Almost like a concierge floor at a high end hotel.
Genuine Expedia guest review
Other trip Oct 6, 2013
Max
US
5.0 / 5Outstanding
An excellent choice if you are coming from the West (e.g. up the A5 from the Extremadura), and easy to get to the airport even though it is on the wrong side of the city as it is v close to the M30 circular (though you need good directions, which the front desk provided). Rooms excellent, staff excellent. When I managed to drop my car keys down the elevator shaft, I thought it was going to be a disaster, but they were able to retrieve them with no fuss and it took only 5 minutes. Thanks guys!
Genuine Venere guest review
Other trip Sep 18, 2013
A Traveler
US
5.0 / 5Outstanding
"excellent"
Stayed for 3 nights and would come back. Excellent location and we even had a private terrace. Loved the decoration
Genuine Hotels.com guest review
1 night trip Aug 4, 2013
A Traveler
US
5.0 / 5Outstanding
"super modern in Madrid"
Lved this hotel. Super clean extremely convenient across the street from estacion principe pio. Very nice restaurants one door away. Beds really comfy
Genuine Hotels.com guest review
1 night trip Aug 6, 2013
A Traveler
US
5.0 / 5Outstanding
"Good location and great service"
Traveling isn't was it used to be and we all find ourselves victims of rerouting and change of schedule. We arrived at the Acta in the early morning hours of a sunday morning (some 4 hours ahead of time). As soon as the Head of Reception arrived we were constantly updated on our rooms status. All 7 of our rooms were made available to us by 10:30 am. All of us were extremely grateful. Nice room layout and functional bathroom. Professional staff. Overall a good stay.
Genuine Hotels.com guest review
2 night trip Jul 28, 2013
A Traveler
US
4.0 / 5Excellent
"Acta Madfor"
Great location-proximity to train.
Genuine Hotels.com guest review
1 night romance trip Jul 1, 2013
A Traveler
US
4.0 / 5Excellent
"Nice for 1 or 2 days"
The hotel was easy to find in the front of Principe Pio Station. The were very comfortable the best of all the 4 hotels we stayed. But they did not have any refrigerator in the room not even at small one for that reason is not a good place for a long stay. The decoration in the room was nice and modern. The bedroom did not have a full body mirror it only had a small one in the bathroom.
Genuine Hotels.com guest review
4 night family trip Jun 11, 2013
Laura
US
5.0 / 5Outstanding
"Great base to see Madrid and surrounding area"
I stayed at Hotel Acta Madfor for 4 nights at the end of March. It was one of the nicest hotels I've stayed at. The beds were soft, the room was clean (if a bit sparsely furnished), and the shower pressure was amazing. It's located right across the street from Principe Pio, so you can easily take the metro to get around Madrid, or hop on a Cercanias train to visit places outside Madrid, like El Escorial. The wifi worked great the whole time we were there, and we were able to store our stuff in their lockers post-checkout for a very reasonable fee (2 euro!), rather than lugging our stuff around the city. I would gladly book this hotel again if I return to Madrid.
Genuine Hotels.com guest review
5 night trip with friends Mar 29, 2013
Sam
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Great room, poor food."
This is a nice hotel with good sized rooms and in a good location. The problem is the food. The hotel restaurant was appalling- bad service and worse food.
Genuine Hotels.com guest review
3 night romance trip Jun 27, 2015
mark e
AS
4.0 / 5Excellent
"Lovely stay in Madrid."
The hotel was very well situated near the Principe Pio metro and bus station good location for getting metro to airport. Lovely view of the palace from the terrace level 8. The reception staff were very welcoming friendly and helpful in giving advice on the city and the local area. Breakfast which was a buffet with plenty of choice of hot and cold foods and fruit was well worth adding to our stay the only let down was the coffee machine. We had a very interesting and enjoyable stay in Madrid. Definitely worth taking the tour bus ticket for two days as we managed to take in most of the city by travelling around on the bus and it gave us an opportunity to choose the key places of interest to visit, like the palace, the national art gallery and the beautiful parks.
Genuine Hotels.com guest review
4 night family trip Jun 10, 2015
lynda
GB
5.0 / 5Outstanding
"Modern, clean and great location - reasonably pric"
We stayed for 3 nights in June. The hotel was perfect. The rooms were modern and clean. It is in an ideal location right opposite principle pio metro station- meaning airport transfers and getting around Madrid was easy! Theres a lovely communal area in the hotel! And a roof terrace which was nice to sit and chill on.
Genuine Hotels.com guest review
3 night romance trip Jun 9, 2015
Imogen
GB
2.0 / 5Fair
"ok hotel, could be better"
nice sized rooms and location, but the design of the hotel could be improved. for example the bathroom shower had no place to put toiletries. no fridge in the room either
Genuine Hotels.com guest review
2 night business trip May 5, 2015
A Traveler
IE
5.0 / 5Outstanding
"Perfect hotel in Madrid."
We had the most wonderful stay at this hotel. I would highly recommend it to everyone. I am planing my next trip back already . It's a 20 minute walk to the city centre. Staff are so friendly, rooms are spotless clean. The living room is a perfect meeting place when traveling with friends.
Genuine Hotels.com guest review
2 night trip with friends Apr 12, 2015
Patricia
IE
5.0 / 5Outstanding
Excellent location and hotel. Service was excellent.
Genuine Expedia guest review
Other trip Mar 17, 2015
A Traveler
GB
3.0 / 5Good
"Wouldn't stay again"
I stayed here for 4 days in March as part of a solo visit to Madrid. I would say there are lots of little things that mean this hotel is fine, but not great or even good. I was given a twin room rather than a double, and apparently no different rooms were available, the wifi barely worked in my room, the walls are paper thin (so much so that I could hear both of my neighbours snoring all night), the staff don't look after your key when you go out and the cleaners are stupidly early (half past 8 in the morning). The breakfast is good and the location is great as it is opposite a key metro station, but I think somewhere closer to the actual city centre would be better.
Genuine Hotels.com guest review
3 night trip Mar 9, 2015
A Traveler
GB
5.0 / 5Outstanding
"Excellent"
I had a nice stay. A minute walk away from metro. Supermarket near hotel. I would definitely recommend this hotel to friends.
Genuine Hotels.com guest review
3 night trip Mar 4, 2015
Mary
IE
5.0 / 5Outstanding
"Modern hotel close to amenities"
Quiet break, great location, modern, clean and excellent lounge facilities. Close to Palace and Cathedral. Great for walks through the parks
Genuine Expedia guest review
Other trip Feb 23, 2015
A Traveler
GB
4.0 / 5Excellent
"birthday weekend trip"
the hotel was lovely and the location is a big plus because it is central to almost everything. there are very good local restaurants nearby and it is just right across the Principe pio station. the view fro. the hotel is quite good especially from the terrace in the uppermost deck and the balcony in the room offers a goof view of the Rio Madrid area. Two things we weren't very keen about were the noise in the hotel area during daytime, which was a pain especially if you have been out for a late night. Also there wasn't any complimentary coffee, tea etc in the room. You have to go down to the lounge area and buy from vending machine or buy your own outside. Overall it was an enjoyable stay.
Genuine Hotels.com guest review
4 night trip Feb 12, 2015
A Traveler
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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