"clean and comfortable"
Room was clean. Only negative was a burn hole in the couch (in a non smoking room?). I took a suite so had a micro, fridge, coffee maker. Made for a nice morning. Stayed 4 days but didn't use the continental breakfast, not into waffles and pastries. Did take a yo-plait one time. Looked like every one else used and like it. Give me steak and eggs! that's […] down the street. Lots of places to eat and spend time exploring. This Hotel was a good deal and will use it again (at discount prices...it cost $59 night). Read moreGenuine Expedia guest review
The hotel was fine. it was close to everything my family had planned to see and do. The complimentary breakfast was adequate. I did notice the light in the restroom flickering constantly, and the motion sensing light switches was a nice idea for saving energy, however it was confusing to get light on as we had to locate switch first to activate.Genuine Hotels.com guest review
"Well below expectations"
We had two adjoining rooms for two days. The tubs in both rooms creaked very loudly. One room had a broken vent fan in the bathroom. The other room had a sink faucet that was floating from the sink (it moved) and leaked. One of the a blow drier mount was falling out of the wall. The guest laundry facilities were poor. The drier barely worked. Carpets […] in the hallway were burned and dirty. The elevator was very noisy and it's floor was spongy. I usually took the stairs. The pool room was a big let down; very swampy with condensation dripping from the ceiling and walls. The concrete floor was cracked all over and the painted markings were worn off. It had a very unkempt grungy appearance. The towels in the pool room were the size of hand towels. Breakfast was typical of a small low budget hotel; not what one would expect for the price we paid. Read moreGenuine Hotels.com guest review
Great location! Very friendly service! Nice rooms. Only draw back for me was the hard bed. I can't find a soft bed anywhere on the east coast!Genuine Hotels.com guest review
Did not like the idea of people bringing in three dogs, one is but I do like to bring pets on vacation. The motel was noisey with guest opening and closing doors all night.Genuine Hotels.com guest review
In addition to my business in the area. I enjoyed walking around Lake Junaluska and eating lunch at Arthurs. Very relaxing stayGenuine Hotels.com guest review
It was good and will stay there again.Genuine Hotels.com guest review
"Great room Great deal"
Couldn't ask for better. Clean rooms, breakfast in morning. Nice warm pool too.Genuine Hotels.com guest review
Okay for one night stay, over price. Breakfaster area too small. Need some upgrading, carpet in our room had a smell to it. Bathroom not clean, just a wipe-over.Genuine Hotels.com guest review
"Nice hotel for the price"
Our room was ok for 2 people. The carpet in the dining/kitchenette area had lots of stains there. Breakfast was quite adequate, we were able to have fruits. Checkout is at 11:00 am and at 10:22 my husband went out and when he tried to get back in the room the key was deactivated. Luckily, I was still in the room. when I asked at the front desk I was […] told it may have been deactivated by cell phone. Ridiculous explanation since both keys were deactivated, my husband's was not close to a phone or other cards and mine was in the same spot in my bag all the time. I did not like that. Read moreGenuine Expedia guest review
"Why I wouldn't go there"
that area is great for Bikers and Christians.My wife and I will stay in Waynesville,which is only a few miles away and a nice town to walk around in as well as way better assortment of good restaurants to eat atNC is a great place to visit for short periods.I grew up there and it has gotten ridiculously expensive anywhere in NC.Stay in Waynesville.Genuine Expedia guest review
"Good for the price"
A little noisy on the inside. I guess the sound insulation isn't very good, but I think they don't build very well up there in that area as a couple homes I've been in were of the same level of quality, but for the price I think I got what I paid for.Genuine Expedia guest review
"clean and comfortable room."
I was very pleased with this room and the service we received during our stay. I had booked 2 rooms and with the help of the desk clerk, I was put in rooms that were right next to each other. She was such a great help and went out of her way to accomodate my request. The room was very clean and in great condition. It was conveniently located to area […] restaurants and Cherokee. The indoor pool was very nice and clean and of sufficient size. I would definitely recommend this hotel and would stay again. Very pleasing experience. Read moreGenuine Expedia guest review
Was not comfortable knowing that the elevator to our floor was just inside the entrance door and not accessible through the check in/lobby. Our suite was NOT at all the same as the picture on the web page.Genuine Hotels.com guest review
The description of the room on hotels.com mentions that the room has a separate sitting area. We booked the room so we could have more space. But, it turned out to be really small. There was no sitting area and the hotel staff told us that these rooms do not come with sitting areas.Genuine Hotels.com guest review
"Great hotel for price"
Stayed at this Microtel during a weekend getaway to the Smokies. Pros: Very clean, nice breakfast, comfortable beds, friendly staff, good location Cons: Only one, but it was a bit of an irritant. Booking through Expedia, it said this room could hold myself, my spouse and my three children. Well, the extra bed? A few cushions on the high window ledge. […] Granted, the ledge was about 2 feet, but if any of my children fell off, it would have been quite painful. We ended up putting some blankets on the floor, but the room was so small, it was hard to find a place to squeeze it! These rooms can only fit 4 people MAX, no matter what they say! Read moreGenuine Expedia guest review
"Not the best"
The hotel was okay, but I would not stay there again. The carpet in the room was fraying and gave it a less than pleasant atmosphere. In general, the hotel looked worn. The heating/air conditioning was not working, but someone did come up and take care of that. I was disappointed; had always thought Microtel was a bit more pleasing in appearance and […] condition. Read moreGenuine Expedia guest review
"Great room for travelers"
Very clean room and extremely nice staff. Had a great stay and will definitely stay here againGenuine Expedia guest review
"Stay in April"
We have been there in April for 2 days. Room was comfortable, with kitchen and big Plazma.Suitable for long stay. Breakfast as alwaysin America, nothing specialGenuine Expedia guest review
"Great place to stay in Maggie Valley!"
We had an incident, but the staff was wonderful and understanding. In my opinion went over and above what most have done in the past. Would definitely be a repeat customer! Sarah was absolutely wonderful!Genuine Expedia guest review
"BEAUTIFUL VIEW OF THE MOUNTAINS"
STAYED IN FALL 2012 ON 2ND FLOOR. ROOM WAS A LOT NICER THAN ONE IN SPRING 2013. OVERALL GREAT STAY, BEDS VERY COMFY AND WILL DEFINITELY STAY AGAIN! WE WERE ABLE TO VIEW THE MOUNTAINS FROM OUR WINDOW.Genuine Hotels.com guest review
Great value! Downside, time to cherokee casino was more than expected. Loved the waffles!Genuine Hotels.com guest review
It was a good stay we went for a visit to wcu so it was a great price in the middle of both directionsGenuine Hotels.com guest review
"Father - Daughter Ski Tripi"
Stayed here in the past and they have upgraded everything. Loved the location to Ski Slopes/Tubing. Comfortable room for the 2 of us. Nice, friendly staff. Would recommend staying. Planning on returning with entire family this spring.Genuine Hotels.com guest review
"Great plave to stay"
The hotel has an indoor pool. The only thing that would have been better if they had towels in the pool.Genuine Hotels.com guest review
"Awesome for the price"
The hotel and staff were awesome for the price. The only little turn offs were the water stain on the ceiling of the bathroom and the pool wasn't very clean. There was a wad of hair on a pole near the hot tub. Other then that everything else was awesome down to the continental breakfast.Genuine Hotels.com guest review
"a bit dated, but excellent value and service"
well-stocked, continental breakfast was a nice perk. The free Wi-Fi, clean, indoor pool and hot tub and free parking also sealed the deal. Would definitely stay there, again.Genuine Hotels.com guest review
"Convenience and comfort."
Great staff. Great location. Comfortable room. Time to reupholster chairs and recondition the sofa.Genuine Expedia guest review
"clean, comfortable and affordable"
My boyfriend and I recently stayed at the Microtel Inn and Suites during a vacation to Maggie Valley. The rooms were good-sized, clean and comfortable. The only problem we encountered was another patron trying to get into our room in the middle of the night (the lock didn't work and the deadbolt was the only thing that kept him out!). Still, the area […] had an overall safe feel and the front desk was helpful if not just a bit short-tempered. I would recommend this hotel to anyone looking for comfort and convenience at a great price. Read moreGenuine Hotels.com guest review
We were greeted very pleasantly and invitingly. Person that attended us was very helpful about good local cuisine and even offered discounts. The room was very nice and homelike. You could actually relax. The area was great and very accessible to a variety of stores, restuarants and shops. Hot Tub and Pool area was nice and their continental breakfast […] was suffice, nice variety and well presented. All around was a Great Charma place. Read moreGenuine Hotels.com guest review
"Enjoyed Our Stay, As Expected"
Going into our stay, we set our expectations where they should have been for a 2 Star Hotel. We weren't expecting them to be a 5 Star Hotel. While we were there, we were only one of few guests there. It made our stay more enjoyable. The hotel was quiet and allowed us to unwind when we were not out and about. One of the biggest things we enjoyed was […] the indoor pool and hot tub. While it was freezing rain outside, we enjoyed a relaxing stay in the hot tub and also went for a swim. The times we went to the pool, we were the only ones there. It was great. Overall, the hotel needs some minor work done to it, but nothing that affected our stay. Our room was well kept and maintained each day. We did have to go next door for our breakfast since there weren't any quests, but that wasn't a big deal for us. Staff was nice and helped us when we needed it. For the price and having a quiet room and pool/hot tub to ourselves, we couldn't ask for more. Read moreGenuine Hotels.com guest review
"Nice hotel - nothing fancy but clean & comfortable"
Maggie Valley is a beautiful area and this hotel puts you right in the middle of it. The rooms are clean, the staff is friendly, and everything was comfortable. The breakfast was simple but substantial enough. The only (minor) drawback is that there isn't much to eat within walking distance which isn't a big deal unless you're driving a larger vehicle […] (RV or similar) and don't want to cruise around. However, if you are looking for a bigger breakfast, make the drive a few minutes down to the road to Joey's Pancake House. You will not be disappointed. Read moreGenuine Hotels.com guest review
it was ok - room was not the bestGenuine Hotels.com guest review
"close to center of town"
was not happy with location of handicapped room. long walk to room.Genuine Hotels.com guest review
It was great will be going back to same hotel laterGenuine Hotels.com guest review
sheet had a red blot on it looked liked blood..i took it off threw it in the floor and when we came back after they cleaned the room..the maid had picked up the dirty sheet off the floor and made the bed with it again..uncalled forGenuine Hotels.com guest review
"Close to eateries and sights"
Clean, nice room. Friendly staff.Genuine Hotels.com guest review
Very pleased with the hotel, staff went out of their way to make sure we had all we needed. Indoor pool was lovely and warm and the hotel was comfortable. Good breakfast choices. Very satisfied with this good value hotel.Genuine Hotels.com guest review
"Close to family"
It was convenient to our sons' homes. Made travel to their homes easier. Continental breakfast was adequate but seating was limited.Genuine Hotels.com guest review
"Not Bad if you Are Passing through"
The room was very clean.Genuine Hotels.com guest review
Had an issue with not getting the room I booked. I ordered a one queen smoking when I got there I was in a two queen smoking. I went down and told the front desk the problem and they assigned me to a two queen smoking. I wanted the sitting area that was available in the one queen but they couldn't give me what I booked .Genuine Hotels.com guest review
"House Hunting Trip"
Second time we stayed here. First time there was a large bike event going on in town and as such it was a bit noisy. This time was great. Hard to beat the value of this hotel..Genuine Hotels.com guest review
"Good place stay for visiting great smoky mountain"
We arrived at the hotel just at the sandy coming. So the temperature was falling quickly. We found the hotel was cozy at room. It's quiet and clean. The window seat is so good to see the view outside. The service woman at front desk was helpful. We feel pleasant staying at the hotel. It's a good hotel to stay when you want to visit the great smoky mountain […] with your family. Read moreGenuine Hotels.com guest review
we enjoyed itGenuine Hotels.com guest review
"A plesant surprise on short notice."
I was not sure what type of accomodations I would get, booking our stay a day before our arrival. I was pleasantly surprised by the convieience the hotel was to everything we wanted to do in the mountains. The hotel was clean and staff were very personable and helpful with resturant and attraction information. The property is a bit dated, but recent […] renovations have made a definite plus. It is a great value. The room and beds were very comfortable and loved the amenities w/ kitchenette separating the beds in queen rooms, making it feel as if you were in your own private bedroom. Indoor pool was a nice bonus on chilly nights, as well. I will stay here again. Read moreGenuine Hotels.com guest review
Pretty good although the hot tub was VERY hot (more than it should have been) and the pool wasn't heated at all. Overall, it was pretty good.Genuine Hotels.com guest review
The air conditioner in the room was really LOUD! The continental breakfast had mostly carbs.. would have been nice to have some healthier choices...but over all an o.k. stay...Genuine Hotels.com guest review
Decent room,very clean, bed was extremely firm too firm.Staff friendly enough, nice indoor pool area. Would stay againGenuine Hotels.com guest review
Nice room, comfortable beds and pillows, quiet place to stay --would stay there again!Genuine Expedia guest review
Quiet and peaceful setting. Along main highway but would not know that as room was very peaceful. Clerk was very helpful with ideas of where to go. Found room to be very clean. Our family would definitely stay again.Genuine Hotels.com guest review
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