room was clean. We were a little disappointed in the window bed on top of the a/c unit.We were expecting a couch, but ok for the kids. A/c didn't work very well and the window only opened 2 inches. Also, bathroom door had issues opening and closing. Overall, it was a decent room with enough room for everyone.Genuine Hotels.com guest review
"Nice clean place to stay and was close to everythi"
Room very clean, staff nice. We were close to the areas we wanted to visit. Would stay there again.Genuine Expedia guest review
Enjoyed our stay there. Will come back again in the future.Genuine Hotels.com guest review
Was niceGenuine Hotels.com guest review
"Good location to local attractions"
Good location to local attractions. make sure and check to see if there are any local events during your stay. We were there during there version of Bike Week.....it got a little loud.Genuine Expedia guest review
"Great stay in Maggie Valley"
Other than some confusion at checkout, it was a great stay. Good location, clean and comfortable room.Genuine Hotels.com guest review
Well located with good rooms, but it's old and dirty (jacuzzi...).Genuine Expedia guest review
The suites are a steal. Staff is nice and biker friendly. This was my third stay at this hotel and won't be the last. No better value anywhere in western NC.Genuine Expedia guest review
"Ok after being able to get in room!"
Door key did not work. Redid the key and went out! After return, outside door would not work with card key. Attendant said the door had problems for a week! No pleasant to do all this walking after lung surgery a couple of months ago!Genuine Expedia guest review
"Not really what we expected"
We weren't expecting anything fancy but the hotel came across much nicer in the photos and there were a lot of positive reviews. It's not an awful place and it's much better in the daytime, the area looked pretty sketch at night. The hotel manager wanted me to pay cash and wasn't happy with me when I told him I didn't have any on me. The condition of […] the hotel was somewhere between rough and ok. The price was affordable though so you get what you pay for I suppose. We'll probably just opt to pay a bit more next time and stay somewhere else. Read moreGenuine Hotels.com guest review
"Room was clean and comfortable."
It met my needs perfectly.Genuine Hotels.com guest review
"The 80's called and want their room back!"
I felt like I was in a time warp. The room was clean but was decorated like it came out of the 80's. The TV was about a 19" screen and was old(maybe 20 yrs). The picture on it was awful and you had to get up to turn it on or off and to adjust the volume. The curtain was worn and had holes in it and the carpets were visually repulsive. Like I said it […] was clean but everything was old! Read moreGenuine Expedia guest review
Coffee was terrible. Rooms were hot, w ac on on night.Genuine Hotels.com guest review
"Rooms could definitly use a remodel"
Overall, for the area & age of things, it was worth the $. The breakfast for both days was very good. Didn't use the pool. We had a 2 Bed deluxe Queen room. It was nice that the mini kitchen divides the room in half for more privacy. Elevator was broken, but hotel staff immediately worked to get it fixed. TV broke at one point & staff also came to fix […] it in about 5 mins. Room was fairly clean, probably looked a little dirty because things are so old. Read moreGenuine Hotels.com guest review
"Nice for quick stay"
Very good service. Had problem in our room and were very quickly moved. Staff cared about our comfort. Nice hotelGenuine Hotels.com guest review
Just as described. Perfect location. Parking was the only issueGenuine Hotels.com guest review
Great placeGenuine Hotels.com guest review
"Nice hotel 15 - 20 minute drive to harrahs casino."
For $66 a night this was a great hotel worth $100. Location was good; not too far from the casino. Pancake place just down the street. I would definitely stay here again, and would recommend this bargain.Genuine Expedia guest review
"Economy place to stay while playing wsop tourneys"
Price was right . Easy check in and out , offered smoking rooms . Enjoyed b fast ; )Genuine Expedia guest review
"Just for a day"
The service was very poor the clerk was very rude vivan was her name I believe. .The guest that stayed there was loud and drunk, then there is nothing in that area to eat you have to drive maybe 20 mile..The best thing standing is the casino. The room was only good if you were staying for a day other then that this is not a hotel intended for a long […] stay.. Read moreGenuine Hotels.com guest review
One wall of smoked glass made my daughter & I nervous about changing in our room. Felt like an interrogation room or zoo exhibit. Staff, however, were very nice!Genuine Expedia guest review
"GREAT LITTLE PLACE"
LOVED IT AS ALWAYS!Genuine Hotels.com guest review
"Won't be repeating this mistake!"
The owners were friendly, but the room we were in was very run down. We almost left, but since the bed itself looked clean and comfortable, we decided to stay. This hotel is in great need of updating. Our room was very run down, although I must say it seemed clean enough. We weren't comfortable enough to even take a shower, though, since we weren't […] sure how thorough the cleaning staff is. Towels were thrown up haphazardly on the rack, etc. It was hard to find the tiny cake of soap which was buried in a towel by the sink. Just not a feel-good experience! Read moreGenuine Hotels.com guest review
The hotel served a great continental breakfast, unfortunately I was displeased to see that the hotel didn't recycle. The piles of plastic utensils and styrofoam plates really sickened me.Genuine Hotels.com guest review
"sore backs, stinky rooms"
Flimsy mattresses. Stale cigarette smell throughout. Room AC would not adjust which made for miserable sleeping. Glad we only stayed one night. Will not return.Genuine Hotels.com guest review
"Great for the price!"
Great room, especially for the price! Clean, comfortable, and a good continental breakfast. ... who could ask for more?Genuine Expedia guest review
"love the town"
Nice room. Pool was to cold for me but my kids did not seem to mind. The town was nice as well.Genuine Hotels.com guest review
"Great place at a great price"
Enjoyed my stayGenuine Hotels.com guest review
"Nice hotel for the price."
Stayed 2 nights, nice enough for our stay, everything worked, had microwave, fridge, flatscreen tv, will stay again.Genuine Expedia guest review
We enjoyed our stay, however the swimming pool was way to cold to be comfortable and the hot tub was not working.Genuine Hotels.com guest review
"was near our intended visit"
We loved the layout of the room. Very clean.Genuine Hotels.com guest review
Staying in this hotel is very peaceful. We was suppose to go back out for my husband's birthday but we found it to be so quiet and comforting that we ordered in and relaxed. They was very friendly and welcoming.Genuine Hotels.com guest review
"would no ask anyone to stay here"
i will never use your expedia to book for us I asked for aking bed did not get it ask for hotel 2 miles from casino you put me 18 miles away what kind of business is this when you cant get what you ask for not again I will go with someone else your truly oliver olsen hickory horth carolinaGenuine Expedia guest review
Clean, good breakfast, fine rooms. Good place to stay and good value for money. Recommended. Only real issue. Was there 4 weeks ago and hot tub was broken. Still broken this time. With same sign that said "will fix soon". For a hotel in a ski area - rather important for this to work but obviously not a priority for the owners. Will call and check on […] that before booking next time we go skiing in this area. Read moreGenuine Hotels.com guest review
"Amazing Hotel for the price!"
I stayed a weekend at this hotel and it was great! The location is perfect if you are trying to go skiing/snowboarding as its literally 1 minute away from the ski shop where you can rent your equipment, and about 10mins from the trail that leads to the mountain where the ski resort is. Overall the hotel is very clean and everything is great. Customer […] serivce there was good, and they even provided continental breakfast. Also came with free wifi. Will definitely come back to this hotel when I plan another trip to maggie valley! Read moreGenuine Hotels.com guest review
"The outside is nice."
The outside was very pretty, but the inside needs some updates, maybe they are in the process of doing so. The hot tub was out of order, but they did let us go next door to use the Best Western hot tub which was much larger and nicer. For the price it was a decent place to stay and it was 15 miles further from Western Carolina University than the online […] ad said it would be. Read moreGenuine Expedia guest review
We've stayed at this hotel several times in the past couple of years. The old adage of getting what you pay for applies. Generally acceptable, but the beds are "really" bad. I remind myself of this with each stay. This time we also battled a loud heating unit which made it very difficult to sleep.Genuine Hotels.com guest review
"Cozy, but worn"
The room had a great design, but wear and tear were seen on the walls. I was on the first floor and the floor above me squeaked terribly. I could hear every footstep from the folks above me.Genuine Hotels.com guest review
"2 Stars says it all"
We stayed in a "suite", called such I suppose because it had a microwave and minifridge cabinet between the queen beds. One TV for both beds was propped at an awkward angle on a slanted TV cabinet which WILL eventually fall. Business center computer didn't work but the sign said you could use the one at the front desk. Hot tub was out of order, but […] they had a sign saying you could use the one in the hotel next door. Room desk was really a wall mounted shelf, and there wan't much room to walk when someone sits at the desk. Small bathroom was clean and had nice new shower head. Towels cheap. Soap cheap & self destructing. I gave this place a medium overall rating because the price was OK, and it was correctly advertised as a 2 star, so it was about what I expected. Front desk was helpful. Maid not very helpful but that may have been a language issue. Good parking and hotel provided luggage carts. Location great for Ski area and downtown shops. Carpet not great, but OK for the price. There really are no nice hotels on Maggie Valley, unless you go to a condo at the golf course. Read moreGenuine Hotels.com guest review
The hotel room was very well laid out and roomy. The cleanliness could have been better. Dirty bathroom baseboards.Genuine Hotels.com guest review
Nice staff, bathroom a little small. Very busy when we were there.Genuine Expedia guest review
"Maggie Valley Microtel"
Quite an uncomfortable hotel. Surprising that Microtel allows such a run down property in their system. Very poorly maintained and quite poorly cleaned from the front lobby to the room. The staff would deal with issues but unwilling to get involved beyond an answer. The laundry and maintenance area is left open directly into the lobby which is a poor […] first impression which sets the stage of the entire hotel. Read moreGenuine Expedia guest review
"We Still Enjoy This Hotel"
This was our second time using this hotel for our annual ski trip. My wife and I were pleased, yet again. We plan on staying there each year. The hotel is located in the middle of Maggie Valley. It's just a few minutes from Cataloochee Ski Area. It's also only 10 miles away from Harrah's Cherokee Casino, which we visited for the first time. The hotel […] is pretty good for being 2 stars. The rooms are well kept, the breakfast had many options, and the staff is very nice. The indoor pool and hot tub is the selling point for us, as it was last year. Being able to go swimming in January is nice. Especially being able to relax in the hot tub. Both years we were the only ones using the pool room, so it was fun to share that alone time together. If you are needing a good, affordable place to stay in Maggie Valley, we highly recommend Microtel Inn. Read moreGenuine Hotels.com guest review
"Conveniently near ski resort."
Pleasant homey atmosphere near the ski resort and a great Mexican restaurant one minute away. Kids had a fun time in the pool too.Genuine Expedia guest review
"I like microtels in general, this one was a dissap"
Hotel smells like a nursing home, room looks worn, no sheets or blankets tor the couch. Went to ask for some, lady at front desk way too busy, smoker, got me one sheet...I asked for a fitted sheet and a blanket....got me some out of a hamper (not sure if clean) no pillow.... just a mess. This hotel needs some TLC. I feel price is too high for what you […] get. Read moreGenuine Hotels.com guest review
We had a great stay and the hotel met all of my expectations. I have no complaints. We come to Maggie Valley yearly and we will definitely stay again.Genuine Hotels.com guest review
"Close to the ski area"
Chose this hotel due to its proximity to Cataloochi for skiing. The hotel staff was great. They had to move us due to our non smoking room being overwhelmed by a smoker down the hall, but did so willingly. The pool was okay, the door to the main lobby area wasn't working properly. Breakfast was average, with the usual spread of fruit to waffles. Overall, […] it was not a bad value for the room, and as it is not a large hotel, did not feel crowded. Read moreGenuine Hotels.com guest review
This hotel is in a good location, however, the rooms are very small and the beds are very uncomfortable. They are in serious need of new pillows. Most of the hotel staff were friendly but the cleaning lady ( Penny) was very rude and insisted on cleaning our room while we were still in the room (9:00 am). We asked if she could come back later and she […] told us if we wanted the room cleaned she had to clean it right then. I would have understood if it were the middle of the day but this 9:00 in the morning. I was very disappointed with this hotel. Read moreGenuine Expedia guest review
When I think of suite, I think of two separate rooms. There idea of a suite room is the mini kitchen dividing the room and sitting area sits on top of the AC don't fall for it like we did no privacy from the kids there pay the extra 30 bucks and go somewhere else. The break fast was ok.Genuine Hotels.com guest review
Good place to get away.Genuine Expedia guest review
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