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Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
"Pleasant one-night stay"Reviewed by a Hotels.com guest on Feb 26, 2013
The hotel is conveniently located close to the downtown Toronto airport. I think if the weather had been nicer and we didn't have as much luggage, it would have been possible to walk from the airport to the hotel (how often can one say that!) There is alot of construction outside the hotel, so it was tough to find it by car and it was also hard getting a cab later that day. Patience is necessary. The hotel staff was cold and brusque, not accommodating at all. They refused a one-hour late checkout. Also, we asked for a double room, but was given a king because there were no more doubles available. Though the room was an upgrade to a corner "suite," it was still inconvenient. The room itself was lovely. Huge bathroom, clean, comfortable, spacious. We would go back there again, particularly when the weather is nicer and we can explore the harborfront area (there is a shopping mall down the street that looked really nice with restaurants and a supermarket).
"Hampton Inn - should have more than 21/2 stars"Reviewed by a Hotels.com guest on Feb 26, 2013
Very clean, comfortable hotel. Discreet service. Premises seem well maintained. Parking lot felt a little crowded, though - perhaps it should be a bit bigger given the size of the hotel.
"Great Service"Reviewed by a Hotels.com guest on Feb 26, 2013
I was welcomed and attended to, with a bright smile at the front desk. My room had a great layout. It was very clean, neat and professionally taken care of. The restaurant and bar located within the hotel provided great service and they were very comfortable. I look forward to staying again when I visit Toronto again.
This guest did not leave a comment.Genuine Hotels.com guest review
"Good enough"
If you just need a place to sleep in, this hotel is good enough. Front desk staff was rude.Genuine Expedia guest review
"BAD Customer Service"
Horrible Front Desk - NOT FRIENDLY, very HOSTILE, RUDE and stubborn. Breakfast: Microwave was broken. Toaster oven was broken, so forget warm breakfast...Couldn't even toast a slice of bread or bagel. Eventually a bagel toaster was brought in which had a couple of slots and soon there was a huge line to toast the bagel. Had to wait in line for literally […] 1/2 hour to toast my bagel. Read moreGenuine Hotels.com guest review
"pefect stay in Mississuaga"
pefect stay in MississuagaGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Underwhelmed"
Room only adequate. Acceptable for a one-night stay but no longer.Genuine Expedia guest review
I thought the hotel was a great deal especially compared with Toronto downtown alternatives. If you are travelling to or from airport , it is pretty close. If your trip includes trips to downtown Toronto, be prepared for long trips as traffic is horrendous and could be measured in at least hours at peak times. The breakfast was good , but the special […] the hotel was running was confusing and odd. It was called a sunnyside breakfast, but if you ordered eggs over medium you did not get the same deal. Couldn't figure this one out ?? Read moreGenuine Hotels.com guest review
"Clean Sheets"
I needed an airport hotel and chose poorly. Challenges: Horrible location too far from airport; $8.00 charge for shuttle; kitchen closes at 10:00 - impossible when arriving from the west coas; very old room, especially electrics, impossible to plug in laptop or cell phone without moving furniture, loud in room air/heat. The best I can say is at least […] the sheets were clean. One other god thing was the woman running the bar went out of her way to mke me a sandwhich, she was an angel. Read moreGenuine Hotels.com guest review
"The Monte Carlo - A clean and easy place to stay"
The Monte Carlo Inn Airport Suites was surprisingly a great value for such comfort. We stayed in a double room - the room was very clean (without that musty hotel room smell), and the beds were very comfortable. We will be staying with them again!Genuine Hotels.com guest review
"If you like excellent service, this is not the place for you."
First, the one and only thing that was wonderful about this place was the cleanliness of the room and the maintenance staff. I have a plentiful amount of towels and additional products. The location is fairly easy to locate from the airport. The rooms are lovely though not as spacious as I am accustomed too. Having the jacuzzi right next to the TV […] was strange. The overall appeal of the hotel was very pleasing. Service can improve particularlly in terms of the front desk and familiarizing with the hotels, additional services, etc. Read moreGenuine Expedia guest review
"bad"
Not a comfy place, shower hurt my skin it was so strong, and lots of other annoying things...Genuine Expedia guest review
"Monte Carlo review"
I stay here every month when I come to Toronto. Perfect location for me. Nothing fancy, but always consistent. Great price.Genuine Expedia guest review
"Very bad service"
First we waited for 3 hours at the airport waiting for the shuttle to pick us up. Every time we called the hotel, they either said the driver was on the way or the traffic was bad. After arriving at the hotel, they charged extra money for each additional members except the two adults for the two queen-bed room. There were hairs in the bathroom. In the […] morning, we were leaving at 6 which was the time the breakfast started. They said they would pack breakfast for us, but by the time the shuttle arrived, they only packed for two people. They said they would pack two more for the kids, but didn't until I went to the kitchen. The lady at the kitchen started to put muffins by her bare hand and saying she has been packing. She is lying obviously. I then said I would pack the breakfast myself since I didn't feel comfortable seeing her using hands to take the food, and she said her hand was clean and I was not allowed in the kitchen. I then didn't take the other two packs either since those must have been packed with her "clean" hands too. In addition, the hotel is very far from the airport. Read moreGenuine Expedia guest review
"Very nice rooms, but a few disappointments"
The hotel has very nice rooms that are updated and impeccably clean, however the breakfast buffet was really cold breakfast items offered. I was also unpleasantly surprised that the hotel took my credit card to run a $50/day preapproval for incidental charges. This seemed odd, as no other hotel has done such. Overall the hotel lived up to its rating […] an was a good deal for the Toronto area. Read moreGenuine Expedia guest review
"Toronto Hotel on a budget"
The hotel was a bit dated and had small but clean comfortable rooms. There is a restaurant on site and it is not close to anything in Toronto but not far from the 401 or the airport. for the money it is a great deal especially if you factor in the free parking. We would stay there again and I would recommend it to friends.Genuine Hotels.com guest review
"Not as expected"
The staff was friendly, and the hotel wasn't bad, but the bed was not as advertised. I booked three nights because hotels.com advertised they had sleep number mattresses, and that was not the case. They were really nice and let us check out after one night, and refunded our $ for the other two nights.Genuine Hotels.com guest review
"it's ok"
Close to Toronto and resaonable cost are good. But breakfast is not good. Bread was not fresh taste and other are not enough variation. So we requested egg menu. It's good but need extra cost.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Convenient location"
I booked this hotel because this was relatively inexpensive and close to downtown Toronto. The location suited my purpose of visiting friends in and around Toronto. The bed was comfortable and the cleanliness was okay. There were several places to eat nearby, even late at night. Breakfast was decent. The negatives to this room were the size - it appeared […] as though everything was crammed in a small place, and the shower needed some fixing - it was hitting me with a jet good enough to feel like a theme park. Overall, the stay was okay for what I paid. Read moreGenuine Hotels.com guest review
"FLEAS and Wet Moldy carpet odor required new room"
Within 5 minutes of getting into our room, we told the Front desk about the wet moldy carpet odor and returned to the room. Ten minutes later, while sitting on the bed watching TV, we felt something crawling on our legs (FLEAS ?). We went back to the Front desk and they immediately gave us a new room. The new room was much better until we bent over […] to turn the Air Conditioner on. A There was a nasty smelling odor coming from the AC vent. We had to retrieve some Febreeze and spray the vent as we were too tired to go looking for another hotel. The maintenance man came to the room and proceeded to tell us that we did not smell what we smelled ?? Oh well..... Never again. The breakfast was good and most of the staff were friendly. Read moreGenuine Hotels.com guest review
"Bad choice"
This hotel is not fit for a three star rating. There is a hidden cost to their continental breakfast. If you want to eat eggs, you have to pay for it. They will not tell you this if you dont ask. Because I had read a review about this egg issue before I checked in, it helped me when the hostess asked if I wanted eggs. i asked her if i would need to […] pay for that, and she answered in the affirmative. The room i checked into was smelling so bad when we opened the door. i called downstairs to request for a different room, but the clerk told me point blank that they had no other rooms. He said he would send someone up, to come and spray the room. The refridgerator in the room was the dorm size, and smelling too. The light by the door entrance was burnt. The towels provided were so inferior, so i would advice anyone checking into the hotel to take along their towels. The ice machine was broken, you have to go down to the lobby to get ice. It's like nothing really works at the hotel. I will not recommend it to anyone. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Need to upgrade exercise equipment"
Restuarant is great and service is wonderful. I love to get a small work out in each evening and not one machine in the exercise room worked. I wont stay there any moreGenuine Hotels.com guest review
"Right Price"
Looked for a reasonably price hotel outside Toronto and you get what you pay for. Small but clean room, very inexpensive. Nice staff.Genuine Hotels.com guest review
"Airport Location"
This is a very nice business airport convenient hotel. It is a commute to any area attractions and the hotel is entirely set up for business/airport stopover travellers and not particularly families or tourists- i.e. no pool and a remote "tarmac" locale.Genuine Hotels.com guest review
"Okay"
Not much to say other then it was okay.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not a good experience"
This hotel was not friendly to a tourist traveller. They clearly had a known business clientele they cater to but did not seem very friendly at all to others. Breakfast was mediocre at best. The service was abrupt and unfriendly. The air conditioning was loud, very cold and difficult to regulate because you could not read the knobs and some were broken. […] The in room refrigerator was frosty and in poor condition. The hotel is located in an industrial park right in the flight path of the airport and too far from Toronto to be a good choice for visitors to the city. Read moreGenuine Hotels.com guest review
"wedding stayover"
Five sisters and some of their children met from many parts of Canada to attend a wedding of one of the sisters. Early check-in was arranged and all of our requests were met with a smile and prompt service. Price was AWESOME. Thanks.Genuine Hotels.com guest review
"Excellent Hotel."
Very clean and new.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great hotel, not near anything interesting"
This is a great hotel, but not near any tourist attractions. Neighborhood is blah suburban sprawl with few restaurants,etc. to walk to and those available require a walk along a 50 mph speed limit road.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Did the job in Toronto"
We were trying to break up our trip back to the US from the Montreal Jazz Festival. This hotel was clean and conveniently located past the city ... so once we negotiated the construction and traffic we didn't have to get back into it. The mattresses could stand an update, but the room was very clean, and it was nice to have access to an on-site res […] taurant. Read moreGenuine Hotels.com guest review
"Monte Carlo Inn Airport Suites--a must stay"
We really enjoyed the courtesy, helpfullness and warmth of the entire staff...especially the lobby staff. The continental free breakfast was a pleasant surprise and the coffee was vey good. The room was a good size and the beds were very comfortable. We would recommend this hotel to all.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good price and service, a little far from city."
This hotel is in good shape, has nice staff but location is far from city, especially if you account for traffic. Breakfast was o.k. but simple things like eggs are extra which was disappointing.Genuine Expedia guest review
"We recommend this hotel"
Excellent value for money! Conveniently located for our purpose. Helpful and respectful staffGenuine Expedia guest review
"monte carlo"
bed was nice cize, LCD TV,overall it was great , one bad thing was that my room wasnt very clean. They didnt clean the bath tub well,i found hair and traces from soap and stuff.coffee maker wasnt clean too but for the price the hotel is great.Genuine Hotels.com guest review
"very good hotel for the price and location"
nice hotel, good size rooms, clean and well euiped, close to airport, slightly far from major shopping areaGenuine Expedia guest review
"Ms"
Our room was immaculate. Staff were gracious. Buffet breakfast was a plus.Genuine Hotels.com guest review
"Shuttle Service Problem"
There are so many of these hotels with the same name and "west" of airport that the WEST location I went to was not the one I talked to when using their 800 number from the toronto airport. I was REFUSED shuttle service and the person answering the phone was not al all helpful. She told me to take a cab, even thought I knew the hotel had shuttle service. This […] sucks! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Monte Carlo- Toronto Airport"
Nice clean hotel with friendly staff, unfortunately the omelettes we had for breakfast not too good.Genuine Hotels.com guest review
only complaint is poeple working in the breakfast area seemed lazy & need improvement. Otherwise our stay was nice,Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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