"Conveniently located on lovely grounds"
Staff were great. Room was clean, beds comfortable. Bathrooms were clean and stocked well. Standard room amenities, had everything we needed. Location was convenient to capitol and downtown as well as to shopping/restaurants and to freeway...yet had a very resort like setting with trees and grass surrounding the hotel. There was an on site restaurant […] and bar which were classy but comfortable with good and friendly service. The hallways and stairwells in the wing we stayed in could use some updating but not that important. Overall the hotel was great. I would recommend it and I would stay there again. Read moreGenuine Expedia guest review
What I liked most about the hotel is its location, beautiful scenery and location close to the Hill. But the facility is run-down and not maintained very well in the common areas and poorly maintained on the exterior. The room was clean but showed its age. The staff were pleasant and helpful. The food was good. I’d stay here again but as a matter of […] expense not preference. Read moreGenuine Expedia guest review
The service was quick. Our room was the biggest I have seen at the Red Lion. They brought us Dinner and Dessert after the restaurant was closed. The food was very scrumptious as well. We had a wonderful stay.Genuine Hotels.com guest review
Excellent front desk staff; rooms clean and attractive; free breakfast buffet very good.Genuine Expedia guest review
Overall very good, poor service in the breakfast area but the food is very good.Genuine Expedia guest review
"Nice place to stay"
The hotel was great, very clean, quiet and the staff were all very helpful.Genuine Hotels.com guest review
"Close for business"
I enjoyed the stay very much. The hotel is being remodeled and there were plenty of signs letting guests know and apologizing for any inconvenience it may have. Yet, it was not messy, nor hard to get around the hotel. The room was clean has always, but the little shampoos where missing so my husband had to use mine. The staff was polite, but at breakfast […] we were not attended to for over 30 minutes and we had to grab 1 of the 2 waiters to pay our bill. Overall, I enjoyed the stay. Very minor things that could have been improved on. Read moreGenuine Hotels.com guest review
I would have to say that this is not the worst hotel I have stayed at, but it was not very good as well. The worst part was the noise. The walls seemed to be paper thin and it was very hard to sleep when you could hear every person coming and going as late as 2 a.m. and then someone next to me waking me up at 6 a.m. coughing. Needless to say, I don't […] think I will ever stay there again. Read moreGenuine Hotels.com guest review
"Super convenient to everything"
Comfy hotel, staff was so great! They are in the middle of renovating but even with that no noise to speak of.Genuine Expedia guest review
"Nice hotel in a quite setting"
Friendly staff, nice restaurant and lounge and wonderful room. Very clean and fresh. Will stay there again!Genuine Expedia guest review
"Stay at the Red Lion"
They were in the middle of grooming the lion as what they said, renovating but it was still really nice. The room was awesome I would recommend one on the backside, the lake view and balcony are nice when you sit down to take a break. I would say look around if you want some food to eat, the hotel food was nothing special and overpriced for the quality. […] The people were friendly and helpful. Close to the bus stop so if you are using public transportation it is right there. Rooms were super comfortable. Read moreGenuine Hotels.com guest review
"Very good experience"
Clean, friendly staff, affordableGenuine Expedia guest review
I was prepared for disappointment as I had never heard good things about Red Lion before. However, the online reviews for this one seemed good and the price was right, so I gave it a shot. It was a very good experience. The breakfast was not included so that is the only thing I did not like.Genuine Expedia guest review
"Nice hotel stay my first but not last at Red lion"
Great stay awesome value, my only complaints are that the pillows were not the most comfortable and the wings i ordered with room service were over sauced but thats kind of a matter of taste only reason not 5/5 on condition was there were some rough areas of the building but it was obvious they were starting to do renovatons so i would imagine this […] time next month it will be better than during my stay all in all a great hotel and staff and sold me on Red Lion im surprised its taken me this long to stay in one Read moreGenuine Expedia guest review
"Solid, but not great."
Too many teenagers all over the place. Too noisy, too many teens roaming around, too much latitude and not enough supervision They should have been isolated to one area.Genuine Expedia guest review
Restaurant staff was excellent. Front desk staff could smile a bit more.Genuine Hotels.com guest review
We were not happy with our experience at the Red Lion. Our reservation had been cancelled when we got there to start. They rectified that ... but we found out we did not get the free breakfast that was part of the package as stated on the internet because we had booked thru Expedia. There was a huge bus load of teenagers staying there Fri. & Sat. night […] and they were ridiculously noisy. The only response when talking to the main desk was, "They have chaperones." They were screaming, running, banging, knocking (even accidentally on our door at times), and causing turmoil all night ... and beginning again early the next morning. The second night we were there, I suppose a chaperone, stood outside our door talking with one of the girls from the room next door shouting expletives (including the f bomb) at her and asking her if she was drunk among other things. She was obviously intoxicated, so much we could smell the liquor under our door, and denied it. They yelled back and forth for a while and then he let her go back in her room. This commotion was going on all day and night and the hotel didn't seem to do anything to alleviate it. Read moreGenuine Expedia guest review
Response by Red Lion Hotel Olympia Thank you for taking the time to write a review about our property! We are lucky enough to be in a beautiful location and once the remodeling is done, we hope the inside will be beautiful as well. I wanted to apologize for the issues you had during your stay with us. Normally all of the groups that stay with us are not noisy enough to be a bother to our other guests. The situation that you experience was definitely not pleasant and I can understand how it could ruin an overnight stay. Please do not think that this is the level of noise or bad behavior that our groups normally display because it definitely is not! We strive for excellent customer service and I do hope you give us another try to show you what we are really all about. Best, Jennifer Kiefl Catering and Sales Assistant
"Moving to Washinton"
This is a nice hotel they are updating the facility. They waived the pet fee for joining the Red Lion club.Genuine Hotels.com guest review
"Nice view from the restaurant"
Speedy checkin and checkout. Easy access from freeway. The lady working at breakfast one morning was a bit grumpy recovering from a flu, but other than that and the renovation everything else was great. Friendly front desk and very comfy bed.Genuine Expedia guest review
"Nice Remodel @ Red Lion in Olympia"
We were very pleased with our 1 night stay. The Red Lion's rooms are very clean and in excellent condition. They're just wrapping up a re-fresh of the hallways, entryways, public areas - it looks good. The breakfast buffet was good and a very good value at $8 each. Parking is free - always a bonus!Genuine Expedia guest review
"Beautiful place to stay!"
Overall good. I didn't receive a newspaper and there wasn't a "do not disturb" sign that I could put out. Desk people were very friendly.Genuine Hotels.com guest review
"Olympia Red Lion"
I really enjoyed my stay there, although there was remodeling going on, i felt at home. Great customer service.Genuine Hotels.com guest review
Though the halls were under construction the room was clean. The front desk staff were very friendly and helpful, not so much with the restaurant staff. The room was very basic but the bed and bedding was very comfortable. If you are new to the area, having amenities such as the restaurant and lounge on site is nice, the prices were rather high for […] the meals offered. Read moreGenuine Hotels.com guest review
"Get it together."
I get it. You're under construction for an update. That excuses the condition of the unfinished drywall and carpet-less halls. What that doesn't excuse is the fact that your fire alarm went off twice during the late night and early morning, that you stuck us on a floor full of loud drunk people following the event you held (keep the partyers separate, […] maybe), that you got our room service order wrong, and that your bed was like sleeping on plywood. "Sorry about that" doesn't cut it. Get it together, people. I am going out of my way now to tell clients and witnesses to avoid your hotel for their stays in Oly. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Olympia We appreciate you taking the time to comment about your stay with us as your feedback is important when providing excellent service to our guests. I apologize greatly for the experience that you encountered with other guests being loud in the hallway during your stay. We make every effort to ensure our guests are safe and comfortable and address situations that arise when other guests infringe upon that. I would also like to apologize for the fire alarm going off and your bed being uncomfortable as well. We do value you as a guest and we are always looking for ways to enhance our guest experience. We do hope that we will have the opportunity to serve you better on your next visit.
"Great staff, great stay"
They're remodeling, but the room was fine, with a water view, fridge, very comfortable bed, etc. The wireless worked fine, and the staff was very friendly and attentive. Would definitely stay there again.Genuine Hotels.com guest review
"Wonderful, except for the repetitive drunk at door"
My friend, for whom I rented the room for her stay, said the room and hotel was dandy, but someone stumbling and fumbling en route to the ice machine and then soda machine kept trying to get into her room at 2:30 then 3:00 in the morning. That's a security and good rest issue. Front desk staff extremely pleasant; lobby looked absolutely lovely. Tha […] nks! Read moreGenuine Hotels.com guest review
Upon arrival I was greeted by a very nice lady who upgraded my room to one overlooking the lake. I asked for champagne flutes to be sent to the room and she said she would call the restaurant and have them sent up. By the time I got to my room they were already there waiting for me. Clean and comfortable. A very nice hotel.Genuine Hotels.com guest review
"Fast from anywhere"
I enjoyed my stay because the staff was friendly, the room was clean, it was easy to find, and close to our business destinations.Genuine Hotels.com guest review
"Hotel was almost hidden"
I lived in Olympia for three years and so had some idea where the hotel is located. That said, I had to use my GPS navigation to find the hotel. More signage, especially well lit signage, would be quite helpful. The hotel itself was excellent. The staff was wonderful, the hotel clean, quiet, and comfortable.Genuine Hotels.com guest review
Loved our stay - great for pets also, nice lounge and restaurant - perfect location.Genuine Hotels.com guest review
"Convenient to The Capital and downtown"
My husband and I stayed one night for a family event. The hotel was very close to everything so that was the primary reason we booked there. The staff was friendly and efficient. Our room was clean and comfortable. The hotel has been there awhile and there have been some updates, but there are a few things that are a bit worse for wear. The bathroom […] was nicely updated and the king bed was acceptable (kind of high praise from me - I am fairly picky about hotel beds and prefer a little on the soft side). Some of the furnishings seemed a little mismatched but everything worked. Read moreGenuine Expedia guest review
The room was nice, and the hotel was cozy. However, the other guests were not respectful. We heard people running and screaming down the hallway all night long. After complaining about the people next to us having a party, the party still continued all night long.Genuine Expedia guest review
It's a beautiful hotel that they have kept clean and up-to-date. It has a very warm and inviting atmosphere. The rooms were really nice and the cleaning staff did an terrific job of keeping them clean. The restaurant had an excellent breakfast buffet for only $7.95! All the staff were very friendly and professional. It was close to everything and very […] convenient. I highly recommend this hotel!! Read moreGenuine Expedia guest review
"Close to Freeway but quite"
Interesting business park. Almost had a college campus feel. Staff was friendly considering my late arrival. With my early departure I didn't use any facilities.Genuine Hotels.com guest review
"Most Helpful Staff"
My company rented out one of the conference rooms for a job fair. We kept asking the staff for things that we had not prepared for/ forgotten back in Vancouver. The staff was so helpful and while they may have been annoyed at our requests they did not show it. I would recommend anyone staying in Olympia to stay at the Red Lion :DGenuine Hotels.com guest review
"Great service but hotel needs updating"
Best reception service ever by Sarah, she made our stay. Like most of all the Red Lion hotels we have stayed at, your rooms, especially the bathrooms need updating. Has a dated feel about the hotel, which is a shame because everything else was excellent.Genuine Hotels.com guest review
"Nice hotel near tennis facilities"
One of the nicer hotels in the Olympia area. Our destination was Tumwater for the tennis facilities, but this was the best hotel we have found in the area.Genuine Expedia guest review
My room was quiet comfortable and the reservation was flawless . Great happy hour in the loungeGenuine Hotels.com guest review
"Close to The Evergreen State College"
Hotel looks to be from the 70's or early 80's but they do a nice job of keeping it new & fresh.Genuine Hotels.com guest review
"Red Lion Olympia"
Hotel was good for a one night stay. Good sized room, clean, comfortable bed. Hotel is older, but everything was in good working order. Price through hotels was fair value versus other hotels in the area that day.Genuine Hotels.com guest review
Would stay againGenuine Hotels.com guest review
"Dated but nice"
My wife and I spent 4 nights there while visiting relatives nearby. It was very comfortable and we enjoyed having a restaurant and lounge on site. The décor is dated and while the rooms are now non-smoking, you can still smell that at one point in time there was smoking allowed. The outdoor pool was very nice but I am guessing not used much in a rainy […] climate like Olympia has. Wake-up calls are set by the front desk and were completed correctly on 3 of the 4 mornings we were there . . . luckily we woke up on our own and were not too late on the morning our call was missed. Read moreGenuine Expedia guest review
"Clean, Comfortable and Quiet"
The hotel was a bit hidden and off the beaten path, but it was very quiet, clean and the rroms were very comfortable. The only issue we had was that although we reserved 7 rooms a couple of weeks in advance, and I stopped by at 10am the morning we were to check in to make sure everything was set up, we still were not all allowed into our rooms until […] after 5pm! We had babies that needed naps, travelers that had been up almost 24 hours, and all we got was "sorry" your rooms are not all ready. As a matter of fact only 1 room was available until 4pm! Most of our 21 person party sat in their very beautiful lobby for 2 hours waiting for our rooms. Read moreGenuine Hotels.com guest review
"easy access to destination site"
The Red Lion staff was courteous and welcoming. The facility appears to be well-maintained. The bed was comfortable, but there could have been another chair in the room. Unless one elects to use the restaurant at the hotel, one is obliged to travel a few miles for dining facilities. It is a good, clean place, and I would stay there again if the Olympia […] area is my destination. Read moreGenuine Hotels.com guest review
"Beautiful rooms, comfortable, clean, quiet"
The hotel itself was wonderful. My only complaint was that we were told we couldn't check in at 3:pm (we had booked a total of 7 rooms) It was well after 5pm before we all got into our rooms. Also, was told by the man behind the counter that there were no connected rooms in the hotel... And there were and we were booked into one of them. To book that […] many rooms, a couple weeks in advance, to request a couple sets of connected rooms and to request early check in since we had small children that needed naps... and then to not have all of the rooms available until after 5 was very dissappointing. The staff behind the counter were not helpful. Read moreGenuine Hotels.com guest review
We stayed for a week at Red Lion, the room was cleaned every day, with fresh towel, soap if we needed it . The restaurant bar and staff was very nice. We bought a couple bottles of wine at the bar to take to our friends home for dinner and they were very accommodating. We would stay again at Red Lion.Genuine Expedia guest review
We had reservations way ahead of time, but no room was available for us until it was too late for us to shower & get ready for a wedding reception!! The rest of our party got rooms right away!Genuine Expedia guest review
Response by Red Lion Hotel Olympia I appreciate you taking the time to comment about your stay. I apologize for the issues you had at check in, as that is not what we expect our guest experience to be. Thank you very much for your feedback, we will most certainly look into your issue with our front desk. We do hope that we will have the opportunity to serve you better during your next visit.
"Average experience for high end price"
Smoke free room reeked of smoke, everything worked, quiet settingGenuine Expedia guest review
"Nice and relaxing without fido!"
Dropped in for a one nighter before a week in.olympia Nat. Pk. Big, clean room. Was not warned about dogs being a big part of their marketing. Barking and noises that are reserved for unhappy children. I suspect my wife's allergy upswing was due to animal dander in our room. Nice digs though.Genuine Expedia guest review
"recent 4 night stay"
This was the second time I have stayed at this particular property in the last 5 years. This time around the hotel seemed a little bit run down and I don't remember feeling that way about it last time. Our room was nice with a very comfortable bed and it was spacious. The bathroom not so much. Saw hair on the floor when we first got into the room so […] it obviously wasn't ours. Also, for 2 days running we came back to the room to find that it hadn't been made up. The first day I thought it was because we had left at about 1 in the afternoon and they had finished all the housekeeping for the day. However, the next day we left early in the day and when we arrived back late that night our room had not been cleaned. I called the front desk and they were apologetic but offered nothing other than someone willing to bring us some fresh towels. Perhaps my family will return to this property since we travel to Olympia often but I think next time I will look at other hotels first to see what they have to offer. Read moreGenuine Hotels.com guest review
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