Loved the facility! It was comparable to staying in a nice bed and breakfast. Friendly folks, clean, in very nice condition, comfortable. Very nice breakfasts. Only negative is a bit of street noise, if you sleep with the windows open. Would definitely stay here again!Genuine Hotels.com guest review
"they deserve the top spot"
really nice - ignore that it is a best western. almost a BNB. huge rooms - we stayed in the back houseGenuine Hotels.com guest review
"Really nice place - quaint and comfortable"
we had a great night - wish we could have enjoyed the garden longerGenuine Hotels.com guest review
I kind of hate charming hotels. Bed and Breakfasts creep me out, and this place looked to be on the border of "too homey." But from the moment we walked in until the moment we left, we felt comfortable, safe, and most important to me, not overwhelmed. They combine the best elements of a Bed and Breakfast -- service, personality, etc -- with the best […] elements of a chain hotel -- cleanliness, autonomy, etc. Read moreGenuine Expedia guest review
"Perfect accommodation in Napa"
Stayed for a weekend end May/beginning of June 2014. I could. to have been happier. Lovely staff, great breakfast, afternoon cookies, and comfortable and clean room. perfect,Genuine Expedia guest review
"Very clean with a cozy feel"
Enjoyed my two evenings there! The breakfast was delicious and the fresh baked cookies in the evening were amazing as well!Genuine Expedia guest review
Wonderful.Genuine Hotels.com guest review
"Beautiful, Quaint Hotel!"
Our stay at the Elm House was wonderful! We were greeted with smiles and friendliness at the front desk. Our room was very clean and comfortable! The morning brunch was fabulous, with homemade waffles fresh to order and fresh fruit and pastries. When we come back to Napa we are definitely going to stay at the Elm House again!Genuine Hotels.com guest review
"Very pleasant stay"
My husband and I stayed 1 night in this hotel. We were updated to bigger room. Very good breakfast in the morning. Very friendly people. I sill ill recommend this hotel to my friends .Genuine Hotels.com guest review
"Great spot to stay for special event"
Stayed here to celebrate my girlfriend's 30th birthday. It was cozy and had a great B&B feel to it. The service is great and personal, while the accommodations themselves are spacious. The only downfall is that downtown Napa is a car drive, as opposed to a walk.Genuine Hotels.com guest review
"Very nice hotel, close to wineries."
We stayed for one night April 2014. Very nice, clean, modern. Staff was great. We liked the convenience being close to wineries and downtown Napa. I would stay again. Great price with breakfast included.Genuine Expedia guest review
"Great place to stay"
We enjoyed staying at the Elm House very much. The staff were all very attentive. The room was nice and comfortable, the breakfast was excellent - and so were the chocolate chip cookies!Genuine Expedia guest review
"Nice and cozy"
The staff is very nice, the rooms are very pleasant and the whole place is peaceful, rates are afordable, has a jacuzzi can be use when ever you feel like.Genuine Hotels.com guest review
Slight Traffic noise if noise bothers you . Great breakfast ,surroundings and hotel .staff excellent .Genuine Hotels.com guest review
The experience here is much better than a two-star hotel.Genuine Hotels.com guest review
"Nice B&B, Very Friendly Staff"
Hotel was good overall. Very friendly staff, clean hotel, free breakfast and cookies.Genuine Expedia guest review
"Comfortable B&B feel, great staff, good location"
Surprisingly good buffet breakfast, sweet potato Belgian waffle made to order, excellent service. The hotel is small, with a B&B intmacy. Very convenient location. Nice large hot tub for end-of-day soaks.Genuine Expedia guest review
"Great place to stay in Napa"
This is much more like a B&B then like a hotel. And... Its cost is so reasonable. A great buy!Genuine Hotels.com guest review
Had a warm greeting from Berta on arrival. Gourmet, freshly-baked cookies in the evening. Tasty breakfast with homemade waffles and real oatmeal for breakfast. Request the sweet potato waffles if they offer them!Genuine Hotels.com guest review
"Great little retreat in Napa, feels like B&B"
We had a very pleasant experience at the Elm House in Napa. The staff was amazing and very helpful and courteous. The breakfast was amazing, and the place itself is very cute and quaint. It really did feel like we were staying at a bed and breakfast. The place is about a mile removed from downtown Napa, but for us it was a nice stroll, so we didn't […] mind the walk. The bed was only a full size, and it's comfort was only so-so, but this did not deter much. Read moreGenuine Expedia guest review
"Great Base for Napa/Sonoma Exploring"
Very nice accomodations with super friendly staff. Easy access to downtown Napa and to routes to wineries in Napa and Sonoma valleys.Genuine Hotels.com guest review
"A bed & breakfast feel with more privacy!"
We LOVED this hotel! It was amazing, so quaint and small it felt like a bed & breakfast and was decorated so nice - we LOVED the fireplace! We don't like B&B's because they don't always allow the privacy of a hotel, but this was the best of both worlds. The breakfast and evening cookies were wonderful too! We highly recommend this for business or leisure […] it was ideal. Read moreGenuine Hotels.com guest review
Great little hotel. Very friendly staff. Check-in was painless and received an upgrade. Breakfast was well presented, complimentary, and provided a variety of options. The only compliant that can remotely be made is that the bed was that comfortable.Genuine Hotels.com guest review
"Wonderful Hotel in Napa"
The BW Elm House perfectly combines the conveniences of a regular hotel with the charm of a bed-and-breakfast. Our room, separate from the main building, was large and very clean. Location is perfect to quickly drive to the local wineries or have dinner downtown.Genuine Hotels.com guest review
"Can't believe it's a Best Western"
Had a nice stay. Comforable bed, nice breakfast,and wonderful staff.Genuine Hotels.com guest review
We had a lovely time at this hotel. The staff were all friendly and very helpful. The baked goods for breakfast and the fresh cookies in the evening made this a great experience.Genuine Hotels.com guest review
The staff was great and the garden area around the hottub was gorgeous.Genuine Hotels.com guest review
Wonderful place. Napa style 100%! Staff is no 1. Breakfest and very good Near everything Walls are a little bit thin but haven't been disturb Would come back for sure!Genuine Hotels.com guest review
Great place to stay with internet and wonderful breakfast. Hotel staff was freindly, polite, and helpful.Genuine Hotels.com guest review
"Perfect stay for Napa visit at great price"
I would have rated this hotel a 5+ if that were an option. It was an extremely comfortable place to stay. Rooms very clean and spacious with table and chairs plus extra sink outside the bathroom. The hot tub was great each evening after a day of touring Napa. The staff was super friendly and the breakfast buffet was OUTSTANDING! We will stay here every […] time we return to Napa without a doubt as I don't think we could find a better value - particularly since breakfast was included. Its convenient to hwy 29 and only about a mile from downtown Napa - a nice walk if weather nice or quick cab ride. Read moreGenuine Hotels.com guest review
This Is not your usual Best Western - looks and feels more like a cottage, cosy and with character. And has the most amazing service: the owner behaves like a proud innkeeper, making sure you have everything you need and going the extra mile (without us asking, he packed breakfast for us when we were leaving, as we had been late for regular breakfast […] that morning). They also booked wine tours and restaurants for us. And a special mention to their homemade, freshly baked cookies that they serve every afternoon - unbelievably yummy. The hotel is not in the center of Napa, but 5 min away by car or a very pleasant 20 min walk. Highly recommended. Read moreGenuine Hotels.com guest review
I loved this hotel. The staff was very friendly. The breakfast was amazing. The rooms are comfortable and clean. This hotel offered wonderful special touches that bigger hotels don't. I only wish there was a place like this close to where I live. I will definitely stay here again.Genuine Hotels.com guest review
"Great and affordable B&B"
Staff was warm, friendly and accomodating. We checked in and fresh baked cookies were waiting for us :) Traveling with friends and it was perfect place to hang out outside in court yard..jump in hot tub ...enjoy a yummy breakfast together. Will be back....Genuine Hotels.com guest review
Nice quiet place with not too many guests so never gets over crowded. Delicious home baked muffins in the morning and cookies in the evening. Would recommend to anyone visiting Napa for wine tasting, hot air ballooning etc. Very comfortable and cozy rooms and they surprised us by upgrading to a room with a fireplace for freeGenuine Hotels.com guest review
Tip top value in Napa and the Napa Valley. Professionally run.Genuine Hotels.com guest review
Lovely hotel and very convenient to all vineyards. Staff was warm and welcoming and the breakfast every morning was a wonderful treat! It was great experience. I highly recommend it!Genuine Hotels.com guest review
"One of our Top 5 Favs"
We stayed at the Elm House in the off-season, and expected a nice B&B from the online reviews, but still were completely surprised to have the wonderful experience that we did on a Monday and Tuesday night. We got into our room early, as my husband was not feeling 100%, and the staff was amazingly courteous and helpful to me when I needed to get him […] soup and sandwich-type lunch - they recommended the locally and family owned, fantastic Genova Italian deli about a mile away. The 6pm cookies were to DIE for, the spice loaves were stupendous, and the breakfasts were absolutely gorgeous. We've never had a better breakfast offering on any of our travels. The room was very comfortable, had a gas fireplace, refrigerator and a soft, yet firm bed. My only "complaint", as it were, is that the room we were in, #303, faced an empty, unkempt block of grass and probably one of the busiest and loudest intersections in the city. If we turned on the fan, it drowned out a lot of the traffic noise, but then we had to have that noise, as well. Despite that, we loved the Elm and will go back again, recommend it highly to friends and cross our fingers that we will be able to get a room on our next trip to Napa! Read moreGenuine Hotels.com guest review
Great place to stay we will be back.Genuine Hotels.com guest review
"Great price, great hotel"
Hotel was overall very nice. Rooms were clean, relatively quiet, and had all basic amenities. Great breakfast. Strongly recommend this place.Genuine Hotels.com guest review
"Dinning in Napa"
Nice Hotel, friendly people.Genuine Hotels.com guest review
"Very nice and convenient"
Service was great, good location, lovely Christmas decoration and excellent Breakfast, I would love to stay there again.Genuine Hotels.com guest review
Absolutely great! I will return.Genuine Hotels.com guest review
"Helpful and friendly staff!"
After we got settled, the gentleman at the front desk had fresh cookies baked just for us and then listed all of the great dinner options for us and told us how to get there. So friendly and hospitable; we enjoyed our stay and the great breakfast with homemade muffins too!Genuine Hotels.com guest review
This Best Western has the feel of a Bed and Breakfast. The staff was super friendly and the breakfast exceeded our expectations for an "included" breakfast. We considered it a great find!Genuine Hotels.com guest review
The service was fabulous. Everyone was extremely helpful and friendly. We needed directions to all the locations for our event and they assisted immediately. The Hotel is very well maintained and very quaint. I would definitely go back when heading into Napa. The continental breakfast was very good as well.Genuine Hotels.com guest review
"great value, great stay!"
the staff was very friendly, less like hotel staff and more like a B&B.The room was spacious for just a 1 bed room, clean and comfortable. This was the best price I could find in the area and was pleasantly surprised at how great a stay it was. We were a short walk from the Uptown Theatre where we were seeing a show so it was convenient also. The manager […] even set a place and made us homemade waffle well after the 10am close for breakfast service. was a really nice touch! Will stay here again :) Read moreGenuine Hotels.com guest review
"Cute little place"
it was very pleasant. staff was wonderful. breakfast phenomenal. would have stayed closer to St.helena had we known but it was a great little place. loved it. close to downtown napa...walking distance.Genuine Hotels.com guest review
"A B&B experience from a national chain"
Very pleasantly surprised. Staff was very helpful, location great and the breakfast was outstanding. The property itself oozes with charm but not overbearing. Highly recommended and very nice stay.Genuine Hotels.com guest review
We used the Elm House Inn as an overnight getaway to the Napa Valley from our home in San Jose. Our stay was marvelous. Our room (401) was spacious, immaculate and comfortable. Having a closet with an extra sink was a great convenience. Breakfast was exceptionally good: the selections, the ambiance and especially the staff were beyond our expectati […] ons. Read moreGenuine Hotels.com guest review
"Like a lovely B&B"
Spent two nights at this wonderful hotel after reading so many positive reviews on Trip Advisor. The innkeeper Tom upgraded our room for free after hearing it was my birthday. My wife and I were put in a very large room in the newer building. The room was like a suite with flat screen TV, sitting area, king bed that was soooo comfy and a sink in the […] walk in closet as well as a sink in the main bathroom. The hotel/inn location is a 5 minute drive right into downtown Napa which is being revitalized and has great shops and restaurants on the waterfront. Plus Napa itself is the start of wine country that you can choose to drive up the 29 or take the Silverado trail. Wineries everywhere on both roads! The 29 takes you through St Helena and all the other towns in the area and the Silverado trail is winding country road. In the morning the inn serves a yummy breakfast with homemade waffles, muffins, cereals etc.. so yummy! In the evening they put out fresh baked cookies at 6pm. You can eat breakfast in the lobby by the fireplace or take it to your room. The staff is very friendly and accommodating and recommended some local restaurants that included The Farm which was expensive but fantastic. I highly recommend this hotel! Read moreGenuine Hotels.com guest review
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