All hotels in Melbourne, Victoria, Australia
1 room, 2 adults
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13 Spring Street, Melbourne, VIC, 3000, Australia, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 368 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.0
  • Condition
    4.1
  • Neighborhood
    4.5

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Convenient Location"
Fabulous, friendly, prompt service! Very comfortable bed. Only one chair for sitting/eating at bench. Cramped bathroom with see through bathroom door, so no privacy. But large, good shower. Overall, I would certainly go again, but only for the "special" price, not the normal price.
Genuine Expedia guest review
Other trip Sep 28, 2015
A Traveler
AU
4.0 / 5Excellent
"One night family getaway"
Our family stayed here for a night, clean modern rooms close to restaurants and a short walk or tram ride to the mall. Bathroom squishy but otherwise all good!
Genuine Hotels.com guest review
1 night family trip Sep 25, 2015
Samantha
AU
3.0 / 5Good
"Unstable and small beds"
The single bed was tiny. I am 6.1 and my feet were hanging out the bottom of the bed. The beds were on rollers and every time i rolled or moved the bed moved too ! Four restless nights of sleep, always fearing i might fall out of bed !!
Genuine Expedia guest review
Other trip Sep 27, 2015
A Traveler
AU
5.0 / 5Outstanding
"Clean, comfortable hotel in good central location."
Enjoyed our 2 night stay here. Staff were friendly and helpful. Loved the location which was close to central attractions, shopping and eating places.
Genuine Expedia guest review
Other trip Sep 24, 2015
Christine
AU
4.0 / 5Excellent
"Great Location"
Staff are always fantastic here, the service is exceptional and I have never been let down when staying here.
Genuine Expedia guest review
Other trip Sep 21, 2015
Selena
AU
4.0 / 5Excellent
"Friendly people"
Great environment with friendly people, the only downside was the small size of the room.
Genuine Expedia guest review
Other trip Sep 20, 2015
A Traveler
AU
2.0 / 5Fair
"Well located which is its best attribute"
First room was noisy, from a banging noise in the wall. Requested a move, which was done very quickly and with a totally obliging manner. (Whilst eating in breakfast I read the trip advisor reviews. the noisy issue is a common thing) Breakfast was the most disgusting breakfast I have been presented in my 60 years. As I do not eat buffet styled food. I requested ala carte. The cook obviously went straight out to the buffet and got some 3 hour old cooked cardboard bacon. Coffee was fine.
Genuine Expedia guest review
Other trip Sep 19, 2015
Barry
AU
4.0 / 5Excellent
"Location location location!"
Excellent location for MCG and Melbourne CBD! staff (Tyran?)! from booking in counter went beyond to accomodate room early! Bathrooms very small but ok for a night or 2!
Genuine Hotels.com guest review
1 night romance trip Sep 12, 2015
Jody
AU
4.0 / 5Excellent
Excellent! Great service and very comfortable stay. Will definitely come back again :)
Genuine Hotels.com guest review
3 night business trip Sep 10, 2015
Pamela
AU
4.0 / 5Excellent
"Accomadation was central eating places good"
MY experience was met all my needs and enjoyed being in Melbourne
Genuine Expedia guest review
Other trip Sep 15, 2015
Bernadette
AU
5.0 / 5Outstanding
Excellent service especially when I left an iPad in the room and was able to retrieve it the next day after we had left.
Genuine Expedia guest review
Other trip Sep 15, 2015
A Traveler
AU
4.0 / 5Excellent
"Perfect for a weekend getaway"
Lovely stay to celebrate a 10th wedding anniversary - very well looked after!
Genuine Expedia guest review
Other trip Sep 14, 2015
Garry
AU
5.0 / 5Outstanding
"Great access to the city and park"
Great to be able to access the city services as well as being able to go to the park for some nature.
Genuine Expedia guest review
Other trip Sep 13, 2015
Skye
AU
5.0 / 5Outstanding
Right round the corner from a Masterchef Australia judge's restaurant. The hotel itself was almost perfect. Only beef Parking is tight. Plan your parking people!
Genuine Hotels.com guest review
1 night family trip Sep 6, 2015
Mylles
AU
4.0 / 5Excellent
"short break in Melbourne"
We were only in town for 5 days so needed to be close to the CBD, the hotel is well situated for trams and trains, close to a number of attractions and opposite a park. Food generally very good apart from room service at night when we arrived. Everything else was very satisfactory.
Genuine Expedia guest review
Other trip Sep 8, 2015
nigel
AU
4.0 / 5Excellent
"Solid Melbourne Hotel choice"
Recently renovated and modern hotel. Great location, clean hotel - mod cons. Only downside is that it was a bit squishy in places.
Genuine Hotels.com guest review
3 night family trip Aug 27, 2015
A Traveler
AU
4.0 / 5Excellent
"Will stay again :)"
Enjoyed my stay. Location great - beautiful Treasury Gardens opposite. Staff very friendly.
Genuine Venere guest review
2 night business trip Sep 2, 2015
A Traveler
AS
4.0 / 5Excellent
"Positive experience during recent Hotel visit."
Excellent location, close to MCG for the footy. Pleasant and efficient staff. Good facilities.
Genuine Expedia guest review
Other trip Sep 6, 2015
A Traveler
AU
4.0 / 5Excellent
"Close to the mcg"
The kids loved it, also being able to see the mcg through the window was a great hit
Genuine Expedia guest review
Response by Mercure Melbourne Treasury Gardens
Dear Sara, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is quite special to look out the window and see the iconic MCG. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Other trip Aug 31, 2015
sara
AU
5.0 / 5Outstanding
"Mercure Treasury Hotel review-"
I would highly recommend this hotel with very friendly and helpful staff, nothing was an effort for them and we thoroughly enjoyed our stay in this very centrally located hotel.
Genuine Expedia guest review
Response by Mercure Melbourne Treasury Gardens
Dear Wendy, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guy Marinucci General Manager
Other trip Aug 28, 2015
Wendy
AU
4.0 / 5Excellent
"Close and handy to city centre.T Food was good and"
Early check in. Room wanted for nothing excerpt for better lighting.
Genuine Expedia guest review
Response by Mercure Melbourne Treasury Gardens
Dear Sir/Madam We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guy Marinucci General Manager
Other trip Aug 25, 2015
A Traveler
AU
4.0 / 5Excellent
"City edge opposite gardens"
Edge of the city CBD with a short walk to Tram Stops on Collins or Flinders Streets. Garden View rooms are larger than the city view rooms that are at the rear of the property. Stayed before - like the place - on this stay the room had a Larger Fridge than would fit into the correct area so it was kind of dumped at the end. They could do better than that.
Genuine Expedia guest review
Response by Mercure Melbourne Treasury Gardens
Dear Sir/Madam, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. My apologies for the size of the fridge. We are reviewing and sourcing a fridge that fits the space. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Guy Marinucci General Manager
Other trip Aug 16, 2015
Shayne
AU
1.0 / 5Poor
"Air con is loud"
Location and cleanliness was great and the reception staff were exceptional. They were so helpful and friendly. However the first night we were put in a room next to the lift which was very loud. We asked to move rooms and were then put in the end one where the air conditioning was very loud. We asked to move again-all of the air con was loud so beware of this. Make sure you are not put in a room next to the lift. The staff helped us with everything though and really looked after us.
Genuine Hotels.com guest review
4 night romance trip Aug 4, 2015
A Traveler
GB
4.0 / 5Excellent
"Great staff and great location."
We stayed at Mecure Treasury Gardens because it was a Wotif 'Mystery' hotel and we were very pleasantly surprised. The location is great with easy walks to the whole CBD, and free trams just about at the doorstep. It's especially close to the gardens and sports district (MCG). They have their own cafe and there's another great cafe (Cafe Excello) very close by (cnr of Spring and Little Collins streets). All staff were extremely helpful and genuinely friendly. As a very minor point, our room was quite small. It was big enough for two adults. The bathroom got a bit crowded. We appreciated that they cleaned the room every day. And, it is very quiet at night. I was surprised by the lack of city traffic noise and neighbour noise.
Genuine Expedia guest review
Response by Mercure Melbourne Treasury Gardens
Dear Karl, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guy Marinucci General Manager
Other trip Aug 7, 2015
Karl
AU
5.0 / 5Outstanding
"Great stay, and excellent value for money"
I booked this hotel on short notice, however to my surprise it was a great location for my appointments, easy walk to downtown, and from my hotel room I had a lovely view looking across to Treasury Gardens....On my first night I decided to eat in at the Lime Restaurant with a friend, the meal was delicious and the service was excellent.....will I stay at the Mercure Melbourne Treasury Gardens again?... I definitely will return - and it will be my first choice next time whether it be for pleasure or business....it was reasonably priced for a good city hotel - definitely value for money here, and if you don't like walking the free city trams are close by.
Genuine Hotels.com guest review
Response by Mercure Melbourne Treasury Gardens
Dear Maureen, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guy Marinucci General Manager
2 night business trip Aug 3, 2015
Maureen
AU
4.0 / 5Excellent
"Mercure Hotel - Treasury Gardens"
Went for a few days to relax with not anything specific in mind... The weather was very very cold but we thoroughly enjoyed our stay at this Hotel - it was nice to come back to a warm and comfortable room. The staff were very helpful. Would recommend this hotel for its location, cleanliness and comfort.
Genuine Expedia guest review
Response by Mercure Melbourne Treasury Gardens
Dear Anna, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Guy Marinucci General Manager
Other trip Aug 4, 2015
Anna
AU
4.0 / 5Excellent
Great hotel. Except our room was next to the lift, we could hear the lift mechanism all through the night. Really a room next to the lift should not be filled till last.
Genuine Hotels.com guest review
Response by Mercure Melbourne Treasury Gardens
Dear Matthew, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. Thank you for informing us about the noise from the lift. My sincere apologies for any inconvenience caused to you and your party. I am happy to hear that the rest of your stay was comfortable. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Guy Marinucci General Manager
3 night romance trip Jul 26, 2015
Matthew
AU
4.0 / 5Excellent
Greatl location and very modern room. Bed was quite hard & uncomfortable.
Genuine Expedia guest review
Response by Mercure Melbourne Treasury Gardens
Dear Sir/ Madam. We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. Apologies for the hardness of the bed. A majority of our guests do comment on our beds and how comfortable they are. So I was disappointed to read that you did not find the bed to be comfortable. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Guy Marinucci General Manager
Other trip Aug 1, 2015
A Traveler
AU
5.0 / 5Outstanding
""Two out of three aint bad""
Came down to Melbourne to see Real Madrid v Man City, go to the races and visit the in-laws!!- Two out of three aint bad !!!! The hotel staff were friendly, it was clean, tastefully decorated, didnt get to sample lunch or dinner but the breakfast was good, very good in fact the selection was huge. Would recommend the hotel to anyone, its located on the city loop so its easy to get to anywhere from there.
Genuine Hotels.com guest review
Response by Mercure Melbourne Treasury Gardens
Dear Gary, We very much appreciate your comments regarding your stay at the Mercure Melbourne Treasury Gardens. We all need to visit family now and again. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Guy Marinucci General Manager
2 night family trip Jul 24, 2015
Gary
AU
2.0 / 5Fair
"Not Worth It"
Hotel staff upon arrival were friendly and welcoming. Unfortunately, the card reader for Room and Lift did not work, so I needed to go back to Reception to have the card reprogrammed. This had to be done two more times over the three day stay. I was disappointed that the free Wi-Fi was limited to two hours, and I was billed an extra $13.00 for this at the check out. Over the three days the sheets on the bed were not changed. Fresh towels were provided daily. Overall I was disappointed with the Room at $300 plus per night. And the $10 deposit on my credit card was not returned!
Genuine Hotels.com guest review
Response by Mercure Melbourne Treasury Gardens
Dear Paul, hank you for taking the time to tell us about your experience at the Mercure Melbourne Treasury Gardens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do apologise for the inconvenience in regards to your key cards. We do not experience this issue very often. In relation to the WIFI we do offer complimentary WIFI in or Lobby for 30 minutes a day. Also all our Loyalty guests enjoy free WIFI throughout their stay. This is a free program and offers members many benefits. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Guy Marinucci General Manager
3 night family trip Jul 24, 2015
Paul
AU
4.0 / 5Excellent
"Nice view of the treasury gardens"
friendly staff. Clean and comfortable room. Small bathroom.
Genuine Expedia guest review
Other trip Jul 28, 2015
A Traveler
AU
2.0 / 5Fair
"Good location, too exy"
Great location to MCG , town centre , restraunts. Rooms very small, had to argue for roll out bed even though it was listed on website . Very expensive for what you get.
Genuine Expedia guest review
Other trip Jul 27, 2015
Phil
AU
3.0 / 5Good
"Will definitely recommend to others"
Mercure Treasure Garden is at a great location and convenient by foot around Melbourne city. We had a twin room with garden view, we can even see hot air balloon from a distance in the early morning.
Genuine Hotels.com guest review
Response by Mercure Melbourne Treasury Gardens
Dear Sir/Madam, Thank you for your review and rating regarding your recent visit to Mercure Melbourne Treasury Gardens. I was pleased to read that you discovered our great location and you enjoyed the view and the Hot Air Balloon. I can't guarantee the Hot Air Balloon will be visible on your next visit,however,we will try our best. Regards Guy Marinucci General Manager Mercure Melbourne Treasury Gardens
2 night family trip Jul 13, 2015
A Traveler
AS
4.0 / 5Excellent
"Highly recommend staying here"
The hotel was comfy and clean, the staff were fantastic and its proximity to the MCG, restaurants and CBD shopping was fantastic. Would definitely stay here again.
Genuine Expedia guest review
Response by Mercure Melbourne Treasury Gardens
Dear Lisa, Thank you for your great rating and review. It was great to read that our team looked after you and you discovered what a great location we have. We look forward to welcoming you back again soon. Regards Guy Marinucci General Manager Mercure Melbourne Treasury Gardens
Other trip Jul 20, 2015
Lisa
AU
4.0 / 5Excellent
Good location. Small but comfortable room. Nice staff.
Genuine Expedia guest review
Response by Mercure Melbourne Treasury Gardens
Dear Sir/Madam, Thank you for your rating and review of your recent stay at Mercure Melbourne Treasury Gardens. I was glad to read that you discovered what a great location we have and our team made you feel welcome. Regards Guy Marinucci General Manager Mercure Melbourne Treasury Gardens
Other trip Jul 18, 2015
A Traveler
AU
4.0 / 5Excellent
"Great location"
We loved that it was opposite the beautiful Fitzroy Gardens - lots of space for walking and for the kids to play. It was also just a short walk to the MCG, which was great after the Ftidsy night football game. The room was small but comfortable, beds were comfortable and staff were very helpful.
Genuine Hotels.com guest review
Response by Mercure Melbourne Treasury Gardens
Dear Leanne, Thanks for the great rating and review. AS you discovered our location is perfect for discovering all Melbourne has to offer. I was pleased to read that our team made you feel welcome and you and your family had an enjoyable stay. I hope your team had a win. Hopefully we can welcome you back next time your team plays at the MCG. Regards Guy Marinucci General Manager Mercure Melbourne Treasury Gardens
3 night family trip Jul 10, 2015
Leeanne
AU
4.0 / 5Excellent
"Close to everything"
My daughter and myself got cheap rates in a twin single room. The first night was noisy so after speaking with the lovely staff they gave us a complimentary upgrade to a king room. Such amazing staff, comfortable hotel and close to everything.
Genuine Expedia guest review
Response by Mercure Melbourne Treasury Gardens
Dear Jamie, Thank you for your review and great rating ,we appreciate the feedback. I was pleased to read we were able to give you a quite room and our team made you feel welcome. Regards Guy Marinucci General Manager Mercure Melbourne Treasury Gardens
Other trip Jul 14, 2015
Jamie
AU
4.0 / 5Excellent
"good location"
good location for MCG Room a little small but otherwise it was good bfast was good
Genuine Hotels.com guest review
Response by Mercure Melbourne Treasury Gardens
Dear Mrs Sharon M, Thank you for taking the time to gives us a rating and provide some feedback. Many of our guests discover what a great location we have and use it to discover the best Melbourne has to offer. I'm glad you enjoyed the breakfast. We hope to welcome you back when you go to watch your team at the MCG next. Regards Guy Marinucci General Manager
2 night family trip Jul 9, 2015
Mrs Sharon M
AU
5.0 / 5Outstanding
"Excellent Location."
Reception staff very friendly and helpful. We stayed for two nights, and found the hotel to be everything we expected. And located so close to all the eateries in Flinders Lane.
Genuine Expedia guest review
Response by Mercure Melbourne Treasury Gardens
Dear Neville, Thanks for the great rating and for your feedback. I was glad to read you found our team to be friendly & helpful. I'm glad you enjoyed your stay and discovered that our great location allows our guests to discover the best of Melbourne all within walking distance of the Hotel front door. Regards Guy Marinucci General Manager
Other trip Jul 12, 2015
Neville
AU
5.0 / 5Outstanding
"Great proximity to the MCG"
Easy to get to from southern cross station, close to the G, close to restuarants and city centre
Genuine Expedia guest review
Response by Mercure Melbourne Treasury Gardens
Dear Sir/ Madam, Thank you for your review & rating. It looks like you like many of our guests discovered what a great location we have and how easy it is to discover the best of Melbourne from our front door step. We hope to welcome you back soon. Regards Guy Marinucci General Manager
Other trip Jul 12, 2015
John
AU
3.0 / 5Good
"weekend getaway"
Great position for our requirements, Footy and a show. Bathroom tiny.Food average, bar closed too early even though it was busy.
Genuine Hotels.com guest review
Response by Mercure Melbourne Treasury Gardens
Dear Annette, Thanks for your rating & review. great to see that you enjoyed the location. My apologies for the bar closing early,we normally keep the bar open until late especially when there is a game of football on,so our guests can celebrate their team's win or commiserate the loss. Hopefully next time your team plays at the MCG we can welcome you back and also celebrate until late in the bar. Regards Guy Marinucci General Manager
2 night romance trip Jun 19, 2015
annette
AU
4.0 / 5Excellent
"Comfortable and clean"
Staff were lovely. Room spacious and clean. Good location - close to tourist attractions and everything within walking distance.
Genuine Expedia guest review
Response by Mercure Melbourne Treasury Gardens
Dear Sir/Madam, Thanks for you rating & review. We appreciate the feedback. Great to read that you our team to be accommodating and the room was to your liking. Many of our guests comment on what a great location we have. We hope to welcome you back again soon to discover more of Melbourne. Regards Guy Marinucci General Manager
Other trip Jul 7, 2015
Marnie
AU
5.0 / 5Outstanding
"3nights stay"
very clean and nice condition. location also good.
Genuine Expedia guest review
Response by Mercure Melbourne Treasury Gardens
Dear EJ, What a great rating & review,thank you. We hope to welcome you back again soon. Regards Guy Marinucci General Manager
Other trip Jul 7, 2015
ej
AU
5.0 / 5Outstanding
"Great for a weekend away"
A nice hotel with all that we needed, we stayed here one night after attending the theatre. Great location with nice views of the treasury gardens, and the staff were very helpful. The best part was checkout on Sunday is at 2pm rather than 11am, so we had time to sleep in and go out for brunch before returning home. I would stay here again
Genuine Expedia guest review
Response by Mercure Melbourne Treasury Gardens
Dear Sir/Madam, Thank you for a great rating and positive review,it is appreciated. I was very pleased to read that you enjoyed your stay and our staff made you feel welcome. Also pleasing to see that you took advantage of our late 2.00pm checkout on Sundays. Well done. We hope to see you back again soon. Regards Guy Marinucci General Manager
Other trip Jul 6, 2015
Anna
AU
3.0 / 5Good
"I wouldn't say this is 4 star"
The room was clean, however was very very small, and the bathroom was even smaller. The only light you had was the 2 beside your bed. Was ok for a quick stay but if looking for 4 star would definitely stay somewhere else.
Genuine Expedia guest review
Response by Mercure Melbourne Treasury Gardens
Dear Sir/Madam, Thank you for your rating & review.Many of our guests comment on how our rooms are of a good size. Apart from the bedside lamps there is also the desk lamp the hallway light and the wall lights which all can be individually switched on. Thanks for your feedback. Regards Guy Marinucci General Manager
Other trip Jul 6, 2015
A Traveler
AU
4.0 / 5Excellent
"Close to CBD"
Comfy, had everything we needed however the room was bit dim and there was construction next door.
Genuine Expedia guest review
Response by Mercure Melbourne Treasury Gardens
Dear Sir/Madam, Thank you for your rating & review. I was pleased to read that the room had everything you needed. The construction is actually a block away and there is two buildings between us and the construction taking place on the next block. This has not impacted on any of our guests as we are aware. Regards Guy Marinucci General Manager
Other trip Jul 3, 2015
Andy
AU
5.0 / 5Outstanding
"A Quality Hotel"
Great quality hotel with friendly staff. Close to design end of Flinders Ln, with some cool bars and a couple of restaurants close. Can easily get trams to anywhere you need to go
Genuine Expedia guest review
Response by Mercure Melbourne Treasury Gardens
Dear Sir/Madam, Thank you for your great rating and review. I was very pleased to read that our team made you feel welcome. It was also pleasing that you took time to discover the best of Melbourne all accessible from our front door step. We hope to welcome you back again soon. Regards Guy Marinucci General Manager
Other trip Jul 1, 2015
A Traveler
AU
4.0 / 5Excellent
"Convenient to city"
This is a very nice hotel with comfortable rooms with an excellent view of the parklands. It is within easy walking distance of the Melbourne CBD including shops, cafes, theatres.
Genuine Expedia guest review
Response by Mercure Melbourne Treasury Gardens
Dear Sir/Madam, Thank you for your great rating and positive comments,it is appreciated. It was pleasing to read that you took advantage of our location and discovered some of Melbourne's great shops restaurants & theatres. We hope to welcome you back again soon to do some discovering. Regards Guy Marinucci General Manager
Other trip Jun 29, 2015
Chris
AU
3.0 / 5Good
"Great Staff and Very Friendly"
Internal phone didn't work to order room service, had to use my mobile call externally to order a meal Shower door when closed still leaked water the floor was wet so we had to use the extra towels. Toilet glass door didn't provide privacy you could still see a silhouette
Genuine Expedia guest review
Response by Mercure Melbourne Treasury Gardens
Thanks for your feedback. My apologies for the phone not working. I appreciate the comment regarding the shower we have checked and replaced the seal under the door. I understand your concern regarding the bathroom door not providing full privacy,as is the case with frosted glass. Many of our guests have commented on how well the glass fits the decor. We hope to welcome you back in the near future. Regards Guy Marinucci General Manager
Other trip Jun 28, 2015
mick
AU
4.0 / 5Excellent
"Nice hotel close to the city"
Very comfortable stay where facilities were clean and tidy
Genuine Expedia guest review
Response by Mercure Melbourne Treasury Gardens
Many Thanks for your positive comments and great rating,it is appreciated. WE hope to welcome you back soon. Regards Guy Marinucci General Manager
Other trip Jun 27, 2015
A Traveler
AU
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