Steep front steps not good for people with bad joints or big cases. Bed was firmer than I am used to but you can't please everyone! Bad light in the bathroom (room 903) for putting on makeup. Loved the man who took the room service orders - always happy and polite. All staff great. Nearness of the train and trams was very helpful as I went in many different […] directions over a few days. Room was soundproof, I was next to the lift and it was very quiet. Read moreGenuine Hotels.com guest review
"Great convenient hotel."
Really enjoyed the stay. Only downside was the daily parking cost, $30, but that is unavoidable in downtown Melbourne, unfortunately. The hotel was very convenient to all the downtown attractions, was affordable and very clean and comfortable.Genuine Expedia guest review
"Mercure Treasury Gardens"
For us it was the perfect location in the city, being a short walk to the tennis and cricket grounds. We didn't eat there but overall we enjoyed our stay. One major plus was that the room was very acoustically quiet. No traffic noise could be heard. We did have to ask management if the cleaner could wipe the surfaces (bench, coffee table and bathroom […] basin) because it was being overlooked. This observation was accepted politely and followed up with improvement. Read moreGenuine Expedia guest review
"comfy beds pillows to soft"
Our room was on the 10 floor fantastic view over the gardensGenuine Hotels.com guest review
"King, not twin"
Only disappointment was king size bed was in fact 2 singles pushed together. Not fooling anyone.Genuine Hotels.com guest review
The staff was very helpful the rooms were very good with a nice view of park.Genuine Expedia guest review
"Close to church for wedding attended"
Very well located in the city for any occasion and would certainly stay there again. The staff were very helpful and the food, we had breakfast every day was excellentGenuine Expedia guest review
Very small roomGenuine Hotels.com guest review
Mecure is in a great location. Short walk to the tram stop and easy to get around. Very clean and neat in the photographs is what you get. Small bathroom but very nice.Genuine Hotels.com guest review
Everything was excellent except there was 4 of us in a room with only 2 towels.Genuine Hotels.com guest review
"Great friendly and helpful staff"
We had a great time and the hospitality and friendliness of staff could not be faulted. They made us feel very welcome. The room was very comfy and the amenities were excellent. The location was very handy.Genuine Hotels.com guest review
"Great location, but some issues"
The location of the hotel is great, but there were a few issues when we were there. One of the lifts was out of service for the whole week we were there, which meant a lot of waiting for the one operating lift. We also did not have our room cleaned two days in a row and had to call to have this done in the late afternoon.Genuine Expedia guest review
We had an awesome stay at the Mercure - it was so close and handy to Melbourne CBD, all the public transport, the gardens gave the kids a place to run around! The block out blinds were super - even the kids slept in!Genuine Expedia guest review
Great Location. Able to walk to the Tennis Centre for concert and close to free tram and free bus. Rooms were lovely inside. Especially the Flinders St Station Bed Head.Genuine Expedia guest review
"convenient to city"
Expected better room as Accor member. Very cramped room. Both lifts weren't working and we had to use stairs and service lift. Very disappointed in standard of accommodation compared to similar priced hotels in the city. The lifts not working with a sign falling off the doors was the real turn-off, and no apologies. Will never stay there again !Genuine Expedia guest review
Great location. Nice tidy hotel, , quiet room and very comfortable bed.Genuine Expedia guest review
"Excellent inner city location"
We got an excellent mid-week deal on this hotel and were very satisfied. The room was small but spotless, with all the mod cons, and the location can't be faulted.Genuine Hotels.com guest review
Ok hotel in a great location with superb breakfast. Most staff were very good but had one incident with unsavoury rubbish from another room left on floor of my bathroom - this was removed but no formal apology made or subsequent acknowledgement from management. Internet was very expensive.Genuine Expedia guest review
Clean & comfortable but front steps may be a problem for some.Genuine Expedia guest review
The hotel was good the staff was great however the premier king suite was the size of a shoebox.Genuine Hotels.com guest review
"I selected a garden view I did not get it"
iI selected a garden view I did not get it ... got a roof top with cigi butsGenuine Hotels.com guest review
"Good special rates"
This was our first stay as we rarely travel to the city. As pensioners we found the specials rate was affordable. We found the staff very pleasant and helpful. The room was very comfortable and the location was good for our appointment needs.Genuine Hotels.com guest review
Good location, great view, comfy bed and friendly hotel staff.Genuine Expedia guest review
Very convenient.Genuine Hotels.com guest review
The best thing about the Hotel was being close to the MCG. Our room was right next door to the service lift......not great at all, and quite noisy. Bathroom was very dissapointing, smallest I've ever seen and the water from the shower came underneath the door and basically flooded the complete floor in the bathroom.Genuine Expedia guest review
Exceptional service, very flexible with check in checkout times, perfect location for the Theatre, Fed Square etc.Genuine Hotels.com guest review
Staff were very professional and go the extra mile to meet your needs. Room was pleasant. Our stay was very enjoyable.Genuine Hotels.com guest review
Seamless Except the delay on the hash browns in the morning Stayed in room 802 which is bank vault quiet Great coffee Very friendly staffGenuine Hotels.com guest review
Friendly hotel staff; willing to assist whereever and whenever they could to make the stay as good as possible. Rooms were of good quality and quiet; only a short walk to the key areas of the CBD. Would stay there again.Genuine Hotels.com guest review
"Dont keep searching just book in at Mercure!"
Immaculate room, Reception staff were outstanding - nothing was a bother.Genuine Expedia guest review
Holet was in a great location. Close to the MCG and a short walk in to the CUB. Friendly staff and great bar area.Genuine Expedia guest review
"Impressive simple hotel."
Very clean and comfortable hotel, easy walking distance to the City Loop Tram and the MCG. Dinner at the restaurant was delicious. Great little Japanese cafe/bar 15 meters from the door serves a fantastic light breakfast and great cocktails/bar food. Staff friendly and knowledgeable.Genuine Expedia guest review
Only problem is the car parking. Only 10 spots for the hotel guests; There are alternative possibilities somewhere nearby. Rooms are wonderful and bright and funky.Genuine Hotels.com guest review
Had a great stay!!!...Great location to MCG and close to free public tram service around city... Great view from room looking out over beautiful gardens...Would have been good if hotel had swimming pool area for kids...Genuine Hotels.com guest review
"Just meets expectations"
Whilst the hotel room was fresh, the bathroom is a bit disappointing in that the shower section is very narrow and water spills outside of the shower door. There is also no hooks for hanging clothes.Genuine Hotels.com guest review
The house attendant didn't change bed sheet daily that upset us a bit. Otherwise, it's a core location to stay in CBD of Melbourne. Quite and peaceful!Genuine Expedia guest review
The staff were extremely helpful.Genuine Hotels.com guest review
"Great place to stay & visit Melbourne"
Great stay. Centrally located. Can't go wrong. Great value for your moneyGenuine Expedia guest review
"Handy to everything"
Good value for money hotel, close to everything. As stated by others, bathrooms tiny and difficult to negotiate having a shower without getting everything else wet, but all in all a good experience. Had breakfast at buffet one morning and while food tasted great, it was almost stone cold.Genuine Hotels.com guest review
Staff were amazingly helpful, great location, only negative slow to service rooms.Genuine Hotels.com guest review
Great service, clean modern room, perfect location for rod laver arena.Genuine Hotels.com guest review
"Clean clean clean"
Cleanest place we've ever stayed. Had a queen twin room for 4 adults beds very comfy, found only 1 spare pillow & 1 blanket. Only 2 coffee cups & very limited supplies, which were not topped up next day. One flannel & hand towel between four people isn't good, when flying with weight limits one doesn't need to worry about packing these items, one expects […] them to be provided ! All up with asking for extras I think reception was contacted 5 times. I think when you are paying $100 per person per night they might consider the provisions per head. Bathroom very small & thought the glass frosted door was invasive. However.... This place was so clean and the staff were extremely friendly & helpful with taxis etc. Read moreGenuine Hotels.com guest review
As always most pleasant, see you all next tripGenuine Hotels.com guest review
The room was clean and bathroom recently renovated but bed was a bit hard. The entry to the hotel did not have a ramp which was awkward with a trolley bag.Genuine Expedia guest review
Staff very friendly and helpful - especially your Kiwi Front of Office - Ryan.Genuine Hotels.com guest review
We enjoyed the friendly staff and the food was excellent. Would definitely recommend to friends.Genuine Hotels.com guest review
"Quiet and comfy does the job."
The hotel, is great for those just looking for a place to crash for a few nights whilst out and about. You're paying for a very decent room, the bed is comfy and hotel and rooms itself are well kept, bathrooms was small in the room I stayed at, but again, if you're just looking for a place to crash and you don't care too much for the asthetics, it's […] perfect. I definitely recommend this place, as you can get a quiet nights sleep as it's far from the busy streets of Melbourne. Read moreGenuine Expedia guest review
"Recent Renovations a Big Success"
Excellent shower, bathroom renovation. Room size, European feel, just a bit 'close', but no other complaint possible .... very nice with a king size bed and view of the gardens and beyond into the Eastern suburbs and towards the bay.Genuine Hotels.com guest review
"Excellent all around"
Our family had a wonderful time at Mercure. We love the services and everything. Staffs are fantastic. We definitely recommend to our friends.Genuine Hotels.com guest review
happy with our stay a room with all we needed - we were ther for just a night and ws close to everything we needGenuine Expedia guest review
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