"Nice hotel well located with pleasant views"
Modern, clean hotel with pleasant views of treasury gardensGenuine Expedia guest review
Response by Mercure Melbourne Treasury Gardens Thank you for your positive review. Regards Karen Taylor, General Manager
"Comfortable, Great Service"
It's a comfortable hotel in the East end of Melbourne, staff are very friendly.Genuine Hotels.com guest review
Response by Mercure Melbourne Treasury Gardens I am glad you found out team friendly, we look forward to welcoming you back. Regards Karen Taylor, General Manager
"Location, location, location!!"
Enjoyed the stay but not the car park!!Genuine Hotels.com guest review
Good value for money, rooms are a bit small but ok for a short stay. Lobby and restaurant are probably more at a 3 stars grade. Service at reception and car park was really good.Genuine Hotels.com guest review
My family and I enjoyed a 2 night stay at mercury spring st melbourne. It was in a great position, walking distance to everything. The rooms were spacious and comfortable. The shower pressure excellent and lovely fluffy towels. We loved our stay and would highly recommend this hotel.Genuine Hotels.com guest review
Response by Mercure Melbourne Treasury Gardens I was pleased to hear that you enjoyed your stay, including the fluffy towels! Thank you for your recommendation, we look forward to welcoming you back. Regards Karen Taylor, General Manager
Good rooms, quite and great locationGenuine Hotels.com guest review
"Great location and excellent service"
Met or exceeded expectations in all important respectsGenuine Hotels.com guest review
Response by Mercure Melbourne Treasury Gardens Hi David, thank you very much for your 5 star rating! We look forward to seeing you again. Regards Karen Taylor
"City exploring and Ashes watching"
A very nice hotel - not too big. We had a garden facing room, early checkin and 2 double beds. Worked really well for our family of 4 with 2 teenagers. Great location near sports arenas, trams -and still in the downtown area. Recommend breakfast - kids free and nice food. Beware of in room Wifi charges - they can be very hefty.Genuine Expedia guest review
done the jobGenuine Hotels.com guest review
"I will never go back again!!"
Overall the stray was fine but I had left my Tiffany earrings in the room and called the hotel that afternoon about, received a call saying was not found then another found after I told them the cleaning lady would have vacuumed it.. returned back to me BROKEN not even an apology for them breaking a very sentimental item to me or to pay for the damage/repair... […] Will never return!!! Read moreGenuine Hotels.com guest review
Response by Mercure Melbourne Treasury Gardens I am pleased that your stay was fine, although I was sorry to read that your stay was marred due to your earrings being left in your room. I know the team was really pleased when they did finally retrieve the earrings after some searching, unbeknown to them they were damaged. I am sorry that we did not meet your expectations. Regards Karen Taylor, General Manager
"Great hotel in good location"
This a good quality hotel that you do not have to pay the earth for. Rooms are well presented, maintained and clean.Genuine Expedia guest review
Family of four (2 adults, 2 children). Was hoping for 'Garden View' as stated when booking. However ended up on level one over looking a roof and snippets of the tops of trees. Not really a garden view by my standard. Hotel located in good location. Enjoyable stay.Genuine Expedia guest review
"A great hotel!"
We stayed in this hotel for the Melbourne Cup and for the start of our Honeymoon. This was the only hotel we stayed at that even acknowledged our Honeymoon and it was a very nice start to it. The staff were lovely and helped me with get around as I was suffering from sciatic back pain and also gave great advice on the local area The room was clean. […] We had a view of Treasury Gardens which was a nice surprise. The breakfast was also very nice. Read moreGenuine Expedia guest review
Great price for business~Genuine Hotels.com guest review
"Mercure Treasury Gardens"
Great location, close to shops, restaurants, bars and Melbourne city nightlife. Our garden view room had a lovely outlook over the Treasury gardens.Genuine Expedia guest review
"Great views and clean and comfortable."
Nice clean and lovely hotel though staff were not overly helpful and the extra charges for everything were over the top (parking, internet)Genuine Expedia guest review
"Close to Rod Laver and tramline"
Was excellent service and responsibly priced The rooms are to just stay in, no lounge area etc so don't expect big areasGenuine Expedia guest review
Great location. Room was great, nice and big bedroom space, shower was awesome but bathroom space in general was a little small, a little more lighting in the room would have been good especially near the mirror. Staff were lovely and so helpful.Genuine Hotels.com guest review
The first night was fantastic and the second night was ok due to 2 teenage girls sleeping on a fold out bed but overall very good stayGenuine Hotels.com guest review
A convenient and very comfortable stay. Great bed. Extremely quiet even right in the city CBD!Genuine Hotels.com guest review
"Great east central hotel"
Staff were friendly and helpful and the room was clean and well appointed. This hotel is conveniently close to city restaurants/bars etc but also is well situated for an easy drive to the Eastern Freeway for anyone doing business in Eastern suburbs.Genuine Expedia guest review
The staff could not have been nicer or more , .helpful.fantastic location will stay there againGenuine Hotels.com guest review
"beautiful surrounding and comfy room"
We really enjoyed our stay, if ever we return to Melbourne the Mercure will be our place of choice to stay.Genuine Hotels.com guest review
good , close to rod laverGenuine Hotels.com guest review
Steep front steps not good for people with bad joints or big cases. Bed was firmer than I am used to but you can't please everyone! Bad light in the bathroom (room 903) for putting on makeup. Loved the man who took the room service orders - always happy and polite. All staff great. Nearness of the train and trams was very helpful as I went in many different […] directions over a few days. Room was soundproof, I was next to the lift and it was very quiet. Read moreGenuine Hotels.com guest review
"Great convenient hotel."
Really enjoyed the stay. Only downside was the daily parking cost, $30, but that is unavoidable in downtown Melbourne, unfortunately. The hotel was very convenient to all the downtown attractions, was affordable and very clean and comfortable.Genuine Expedia guest review
"Mercure Treasury Gardens"
For us it was the perfect location in the city, being a short walk to the tennis and cricket grounds. We didn't eat there but overall we enjoyed our stay. One major plus was that the room was very acoustically quiet. No traffic noise could be heard. We did have to ask management if the cleaner could wipe the surfaces (bench, coffee table and bathroom […] basin) because it was being overlooked. This observation was accepted politely and followed up with improvement. Read moreGenuine Expedia guest review
"comfy beds pillows to soft"
Our room was on the 10 floor fantastic view over the gardensGenuine Hotels.com guest review
"King, not twin"
Only disappointment was king size bed was in fact 2 singles pushed together. Not fooling anyone.Genuine Hotels.com guest review
The staff was very helpful the rooms were very good with a nice view of park.Genuine Expedia guest review
"Close to church for wedding attended"
Very well located in the city for any occasion and would certainly stay there again. The staff were very helpful and the food, we had breakfast every day was excellentGenuine Expedia guest review
Very small roomGenuine Hotels.com guest review
Mecure is in a great location. Short walk to the tram stop and easy to get around. Very clean and neat in the photographs is what you get. Small bathroom but very nice.Genuine Hotels.com guest review
Everything was excellent except there was 4 of us in a room with only 2 towels.Genuine Hotels.com guest review
"Great friendly and helpful staff"
We had a great time and the hospitality and friendliness of staff could not be faulted. They made us feel very welcome. The room was very comfy and the amenities were excellent. The location was very handy.Genuine Hotels.com guest review
"Great location, but some issues"
The location of the hotel is great, but there were a few issues when we were there. One of the lifts was out of service for the whole week we were there, which meant a lot of waiting for the one operating lift. We also did not have our room cleaned two days in a row and had to call to have this done in the late afternoon.Genuine Expedia guest review
We had an awesome stay at the Mercure - it was so close and handy to Melbourne CBD, all the public transport, the gardens gave the kids a place to run around! The block out blinds were super - even the kids slept in!Genuine Expedia guest review
Great Location. Able to walk to the Tennis Centre for concert and close to free tram and free bus. Rooms were lovely inside. Especially the Flinders St Station Bed Head.Genuine Expedia guest review
"convenient to city"
Expected better room as Accor member. Very cramped room. Both lifts weren't working and we had to use stairs and service lift. Very disappointed in standard of accommodation compared to similar priced hotels in the city. The lifts not working with a sign falling off the doors was the real turn-off, and no apologies. Will never stay there again !Genuine Expedia guest review
Great location. Nice tidy hotel, , quiet room and very comfortable bed.Genuine Expedia guest review
"Excellent inner city location"
We got an excellent mid-week deal on this hotel and were very satisfied. The room was small but spotless, with all the mod cons, and the location can't be faulted.Genuine Hotels.com guest review
Ok hotel in a great location with superb breakfast. Most staff were very good but had one incident with unsavoury rubbish from another room left on floor of my bathroom - this was removed but no formal apology made or subsequent acknowledgement from management. Internet was very expensive.Genuine Expedia guest review
Clean & comfortable but front steps may be a problem for some.Genuine Expedia guest review
The hotel was good the staff was great however the premier king suite was the size of a shoebox.Genuine Hotels.com guest review
"I selected a garden view I did not get it"
iI selected a garden view I did not get it ... got a roof top with cigi butsGenuine Hotels.com guest review
"Good special rates"
This was our first stay as we rarely travel to the city. As pensioners we found the specials rate was affordable. We found the staff very pleasant and helpful. The room was very comfortable and the location was good for our appointment needs.Genuine Hotels.com guest review
Good location, great view, comfy bed and friendly hotel staff.Genuine Expedia guest review
Very convenient.Genuine Hotels.com guest review
The best thing about the Hotel was being close to the MCG. Our room was right next door to the service lift......not great at all, and quite noisy. Bathroom was very dissapointing, smallest I've ever seen and the water from the shower came underneath the door and basically flooded the complete floor in the bathroom.Genuine Expedia guest review
Exceptional service, very flexible with check in checkout times, perfect location for the Theatre, Fed Square etc.Genuine Hotels.com guest review
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