Very convenient.Genuine Hotels.com guest review
The best thing about the Hotel was being close to the MCG. Our room was right next door to the service lift......not great at all, and quite noisy. Bathroom was very dissapointing, smallest I've ever seen and the water from the shower came underneath the door and basically flooded the complete floor in the bathroom.Genuine Expedia guest review
Exceptional service, very flexible with check in checkout times, perfect location for the Theatre, Fed Square etc.Genuine Hotels.com guest review
Staff were very professional and go the extra mile to meet your needs. Room was pleasant. Our stay was very enjoyable.Genuine Hotels.com guest review
Seamless Except the delay on the hash browns in the morning Stayed in room 802 which is bank vault quiet Great coffee Very friendly staffGenuine Hotels.com guest review
Friendly hotel staff; willing to assist whereever and whenever they could to make the stay as good as possible. Rooms were of good quality and quiet; only a short walk to the key areas of the CBD. Would stay there again.Genuine Hotels.com guest review
"Dont keep searching just book in at Mercure!"
Immaculate room, Reception staff were outstanding - nothing was a bother.Genuine Expedia guest review
Holet was in a great location. Close to the MCG and a short walk in to the CUB. Friendly staff and great bar area.Genuine Expedia guest review
"Impressive simple hotel."
Very clean and comfortable hotel, easy walking distance to the City Loop Tram and the MCG. Dinner at the restaurant was delicious. Great little Japanese cafe/bar 15 meters from the door serves a fantastic light breakfast and great cocktails/bar food. Staff friendly and knowledgeable.Genuine Expedia guest review
Only problem is the car parking. Only 10 spots for the hotel guests; There are alternative possibilities somewhere nearby. Rooms are wonderful and bright and funky.Genuine Hotels.com guest review
Had a great stay!!!...Great location to MCG and close to free public tram service around city... Great view from room looking out over beautiful gardens...Would have been good if hotel had swimming pool area for kids...Genuine Hotels.com guest review
"Just meets expectations"
Whilst the hotel room was fresh, the bathroom is a bit disappointing in that the shower section is very narrow and water spills outside of the shower door. There is also no hooks for hanging clothes.Genuine Hotels.com guest review
The house attendant didn't change bed sheet daily that upset us a bit. Otherwise, it's a core location to stay in CBD of Melbourne. Quite and peaceful!Genuine Expedia guest review
The staff were extremely helpful.Genuine Hotels.com guest review
"Great place to stay & visit Melbourne"
Great stay. Centrally located. Can't go wrong. Great value for your moneyGenuine Expedia guest review
"Handy to everything"
Good value for money hotel, close to everything. As stated by others, bathrooms tiny and difficult to negotiate having a shower without getting everything else wet, but all in all a good experience. Had breakfast at buffet one morning and while food tasted great, it was almost stone cold.Genuine Hotels.com guest review
Staff were amazingly helpful, great location, only negative slow to service rooms.Genuine Hotels.com guest review
Great service, clean modern room, perfect location for rod laver arena.Genuine Hotels.com guest review
"Clean clean clean"
Cleanest place we've ever stayed. Had a queen twin room for 4 adults beds very comfy, found only 1 spare pillow & 1 blanket. Only 2 coffee cups & very limited supplies, which were not topped up next day. One flannel & hand towel between four people isn't good, when flying with weight limits one doesn't need to worry about packing these items, one expects […] them to be provided ! All up with asking for extras I think reception was contacted 5 times. I think when you are paying $100 per person per night they might consider the provisions per head. Bathroom very small & thought the glass frosted door was invasive. However.... This place was so clean and the staff were extremely friendly & helpful with taxis etc. Read moreGenuine Hotels.com guest review
As always most pleasant, see you all next tripGenuine Hotels.com guest review
The room was clean and bathroom recently renovated but bed was a bit hard. The entry to the hotel did not have a ramp which was awkward with a trolley bag.Genuine Expedia guest review
Staff very friendly and helpful - especially your Kiwi Front of Office - Ryan.Genuine Hotels.com guest review
We enjoyed the friendly staff and the food was excellent. Would definitely recommend to friends.Genuine Hotels.com guest review
"Quiet and comfy does the job."
The hotel, is great for those just looking for a place to crash for a few nights whilst out and about. You're paying for a very decent room, the bed is comfy and hotel and rooms itself are well kept, bathrooms was small in the room I stayed at, but again, if you're just looking for a place to crash and you don't care too much for the asthetics, it's […] perfect. I definitely recommend this place, as you can get a quiet nights sleep as it's far from the busy streets of Melbourne. Read moreGenuine Expedia guest review
"Recent Renovations a Big Success"
Excellent shower, bathroom renovation. Room size, European feel, just a bit 'close', but no other complaint possible .... very nice with a king size bed and view of the gardens and beyond into the Eastern suburbs and towards the bay.Genuine Hotels.com guest review
"Excellent all around"
Our family had a wonderful time at Mercure. We love the services and everything. Staffs are fantastic. We definitely recommend to our friends.Genuine Hotels.com guest review
happy with our stay a room with all we needed - we were ther for just a night and ws close to everything we needGenuine Expedia guest review
"Good place to stay"
Overall a good location, within walking distance to the tennis (which is why i was in Melbourne). Helpful staff. Bathroom was a little small but overall a good place to stayGenuine Expedia guest review
The hotel has recently been renovated and is really nice. The staff are fantastic, helpful and friendly. The hotel is located really close to a tram stop which makes it easy to get around too.Genuine Hotels.com guest review
This hotel is in a good, quiet location with easy access to trams and trains. It is also just a short walk into the CBD. The rooms are basic but large and mine was very clean. Front desk staff were helpful and pleasant. The hotel has a very nice gym and a pool. The only negative would be that there was no washing up sink for the dishes - you have to […] wash those in the bathroom. I was lucky to get a great deal on this hotel which is usually well priced for what you get. Read moreGenuine Hotels.com guest review
Handy location to walk to Melbourne sights. Simple room but clean and comfortable for family of four. Bathroom could have been a little bigger but served it's purpose. Value for money.Genuine Expedia guest review
Rooms were over priced for what they were and staff took too long to answer the phone for reception or room service. However all staff were pleasant and welcoming. Housekeeping were the most efficient and well managed department in my opinion.Genuine Expedia guest review
"Melb trip for the hockey"
Bed and pillows could be improved. Easy to get around Melbourne from this base. Did everything we needed.Genuine Expedia guest review
"Very handy location"
I checked in after 10pm and was hoping to have some room service after getting in from the airport but was advised that only a limited menu was available...i ended up with a vegie sandwich. As i new i would be late checking in, i did book a place that i new had 24 hr room service, so this was a bit disappointing. I also booked a room that had a city […] view....not much of a city view but a view of the bins and alley way. Bed was very comfortable though and very clean and the staff were really nice also. It is also well located, near Flinders street and just a short walk into the heart of Melbourne. I probably would stay there again for the right price. Read moreGenuine Expedia guest review
Basic, comfortable. Rooms a little on the small side but OK. Internet is expensive with one of those irritating slow down your speed after a certain amount of usage arrangements. Australia really needs to dtich these.Genuine Expedia guest review
"Close to CBD"
Our room was great for the night that we stayed. Was very close to the event we had to attend. Check in / check out was really quick. Overall very happyGenuine Hotels.com guest review
Really good service at both check in and check out. Room size was small, especially the bathroom, but the location well and truly made up for it. We were only there for a night and weren't looking to spend much time in the room anyway. Room had a great view looking out over Treasury Gardens and accross to the MCG. Overall, very happy - good location, […] comfortable rooms, friendly staff and quiet hotel. Would stay again without hesitation. Read moreGenuine Hotels.com guest review
"Lovely place to stay."
We only stayed for one night but we thoroughly enjoyed the experience. Park view was lovely as was the decor and the room service. No problem with having the two kids with us in the room as both beds were comfortable and big enough. The food and staff in the restaurant downstairs was also of top quality. Convenient location for tram and walking around […] town. Read moreGenuine Expedia guest review
We had a wonderful time as first time in Melbourne.Good handy location as free tram cruising in front of hotel. Will stay there another time when in Melbourne.Genuine Expedia guest review
Very much enjoyed the stay, hotel very good, and we were offered the privelege of a late check out as this suited us. thank youGenuine Hotels.com guest review
loved the location of your hotel. Beds were comfy. Very clean. The only thing I could find was the bathroom was pretty small.Genuine Expedia guest review
"If you don't mind a bit of noise it's great"
All was nice, but for one detail - noise in the 11th floor. You can hear the air conditioning fans from the top of the building. It is a cyclical noise of such low frequency that is a bit irritating after all. Apart from that all was greatGenuine Expedia guest review
theres no parking which means you have to park up the road in public parking which costs $30 per night so that was a huge disappointment especially when you get a rental car. There is nothing any website that tells you that either. The housekeeping staff were lovely and our room was immaculate everytime we came back to our room. Overall its a good location, […] its perfect for sleeping not lounging around all day. Read moreGenuine Expedia guest review
One of the hotel staff, David, was great when my girlfriend spilled her cup of coffee on the bed. When we reported it it reception David came straight up and changed the linen for us with no fuss or bother. We really appreciated his positive response and he was very personable and friendly.Genuine Expedia guest review
"Nice and clean."
A little away from the centre of downtown, but perfectly nice and clean hotel.Genuine Expedia guest review
Fairly pleasant, although beds were really uncomfortable.Genuine Expedia guest review
Exceptional staff, very helpful. Basic room but very comfortable, clean and quiet. Would recommend.Genuine Expedia guest review
"If you need a sleep in, you won't get it."
The staff were lovely, but the room was very dissapionting. It was very small and pokey for the amout of money we paid. Also, the walls must be very thin, we were woken very early by general clunking and taking. When housekeeping was doing the rounds, the bangs were very loud.Genuine Expedia guest review
Quiet room with a fantastic view of the Treasury Gardens. Very close to the MCG and free tram transport around the city. Breakfast was great, as children eat free, with lots to chose from.Genuine Expedia guest review
The bed was meant to be a king but was two king singles pushed together with an annoying crack in the middle.Genuine Expedia guest review
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