Housekeeping terrible. Facility in disrepair. Helfpul waitress named 'Angel' at the restaurant for breakfast.Genuine Expedia guest review
"Take your chance with this one (don't expect much)"
Staff (especially waitresses in coffee shop) were rude and short-tempered. Had to wait over 6 hours for room to be cleaned once notified front desk that it had not be done (Apparently, cleaning staff all called in sick...???). Even then, only clean towels were provided. No hair conditioner in despenser in shower. Hot tub was broken. Cabinet in bathroom […] broken and left open. Breakfast choices were minimal in choices and the amount of food provided. Floor in room was stained and smelled funny. Good location but police patrolled property several times a day (past problems?). Read moreGenuine Hotels.com guest review
"Old, Rundown, and Dirty"
Old , rundown outdated and dirty! The bathtub had scum you could have written your name in. It had worn green carpeting that was also very dirty. Would not stay here again!Genuine Expedia guest review
"There is hope for this motel"
There was no shower curtain. Dirty floors. Lousy TV.Genuine Hotels.com guest review
"At one time it was a beautiful complex"
In recent years there has been a lack of interest apparently on management's part to upgrade the facility including: Stained carpet in hotel room, piles of pigeon droppings everywhere on my balcony, no complimentary coffee in the room, and no frig or microwave. But the bathroom was clean, the free Wi-Fi worked well, the made to order off a menu free […] breakfast was unexpected, and the staff were pleasant. Read moreGenuine Expedia guest review
"Nice stay....good location"
Two night stay for my sister and I. Good size room with refrigerator. Nice walk to the plaza and close to Michael's....great place for breakfast and lunch.Genuine Hotels.com guest review
"Old and in need of repair"
Toilet was dirty in bathroom. Other than that, the motel was fine. Liked all the trees and the grassy area and the hot breakfast. It's close to the Pueblo and that was nice, too.Genuine Hotels.com guest review
Overall, a very nice stay. reasonably priced. I would stay at La Kachina again. It is not the top of the line hotel but it is clean, good service, great location, comfortable and the breakfast was very tasty. You know you are in Taos when you stay at La Kachina....the motif is well fitted for this area. Recommend: consider adding coffee provisions in […] the rooms as well as more bath towels. Read moreGenuine Hotels.com guest review
Very Shabby and extremely run down motel. No wonder they do not have the Best Wester badge any longer.Genuine Hotels.com guest review
Helpful staff at desk-great location-great stay overallGenuine Expedia guest review
Complex is older but was clean. Breakfast was good and waitress was very pleasant. Good value for money.Genuine Hotels.com guest review
"nice , clean and safe hotel"
walk in distance to downtown Taos , restaurants and gift shops. short distance to Taos pueblo, nice indian dancing show.Genuine Expedia guest review
"not enough maids?"
Not enough maids. Can not have rooms ready in time..was fine with me. Got a a free upgrade. The bar has been closed since july of 2013. And the restaurant is understaffed but the food is good anyway. Restaurant is pretty much closed except to guest. Still I would go there again. Nice location!!!!Genuine Hotels.com guest review
"A Southwest Hotel Museum...."
Hotel is in a nice area close to the plaza right next to the Taos Pueblo entrance we loved this hotel for the southwest decorations and artifacts, great price, great people, good free breakfast and location, definitely we would go back there while in Taos, only setback was that if someone smokes the smell comes to your room.Genuine Hotels.com guest review
"Kachina Lodge-Old Style"
room decor worn and on the dingy side. AC didn't work well and had to leave a window open. We did not try the free breakfast. Since we planned to drive the Enchanted Circle, being at the north end of Taos made for an easy drive the next morning. Just be aware that traffic in Taos is really bad and getting down to the plaza was "interesting."Genuine Hotels.com guest review
"comfortable room liked the breakfest."
clean room,comfortable bed,would stay there again.Genuine Hotels.com guest review
"Poor response from check-in and out staff"
At check-in ask for receipt of reservation because two occupants were to equally share expense. Staff said could not give us a print out of cost on check-in nor at check out either one. In otherwords not receipt, nor billing amount confirmed at check in desk. Staff most unfriendly and offensive as slightest question or request for receipt. Said all […] had to be done on internet. They could not help in this area! On The second night was 32 degrees outside, and the room had no heat nor blankets. The next morning the room was very cold and uncomfortable. At check out, clerk was told about no heat and the cold night. One occupant was 79 years old and had been extremely cold. Desk clerk said she was sorry, but management had not anticipated the cold weather so the boiler had not been "fired up" yet. It was noted that the heat was electrical baseboard heaters ( estimated from 40-50's eras). Again the clerk said management had not "fire up the boiler" ! Needless to confirm, no boiler was connected with the room heat, it was solely electrical baseboard units. Very uncomfortable, management negligent, and staff lied on source of heat. I am an architect and know the make up of baseboard electrical heat --as noted, no hot water involved here from any boiler for room heat. In late September, a motel complex located at above 7000 feet in the Rocky Mountains covered with snow the next morning, signifies uncompentent management of over 50 years ownership. Something wrong here ! Read moreGenuine Expedia guest review
"WORST STAY EVER!!!"
(1) walk into the room - killed -6- spiders in the corners of the room. (2) Killed -4- moths flying around when we turned the lights on (3) NO heat in the room, was told by the front desk - that the hotel had not turned on the boilers to the rooms, so there was NO heat. The temperature for that night went down to 21 degree and around 4 am it was 32 […] in the freezing room. (4) will never stay at this hotel EVER!! (5) it was to late to be moved to another hotel in the city, all hotels were all booked. Read moreGenuine Hotels.com guest review
Very tired rooms, bad plumbing, dirty floors, soil linens left in hallways for days, pigeon droppings all over balcony not cleaned up. Needs thorough overhaul and money investment to restore.Genuine Hotels.com guest review
As always had a great stay. Stayed on extra day to get a lot of work day, it is such a comfortable, peaceful place. Only problem is their internet. it is the worst I've ever seen.Genuine Hotels.com guest review
"Needs more remodeling"
Retro but not in a good way. Bathroom very dated as were furnishings in room. Very uncomfortable bed. We wanted to soak in the hot tub and it was closed "for the summer." We saw some rooms are in the process of being remodeled so hope all the rooms will be redone soon.Genuine Hotels.com guest review
"Not the best but it works"
I had stayed at the Kachina Lodge before, I think two or three times. While it's not the most up-to-date motel, it works but may not be for the person who likes perfectly clean and pretty. This place is in obvious need of remodeling and upkeep. Here were a few things I noticed about our room: -Ripped lampshade -Large planter outside of room filled with […] trash and cigarettes -Shower itself works well with hot water, but water went all over floor due to thin, loose curtain -a cobweb or two near heater in bathroom However, those things were minor and overall, the room was clean, the tv and internet worked, staff was friendly and right on top of it when we asked for an extra blanket; hairdryer, lotion and soap in bathroom; breakfast was free with room price and wait staff was excellent and friendly. It's also close to just about anything you want to do in downtown Taos and also close to the Pueblo. If you don't want to worry about people upstairs waking you up, make sure to request the second floor. While it's not the fanciest place in Taos, I would stay here again. Read moreGenuine Expedia guest review
The place was okay at best. The rooms need a lot of cleaning and updating. It's another case of "you get what you pay for". I wish I had read some other reviews before I booked the room.Genuine Hotels.com guest review
"Visit to Taos"
This motel is old and outdated. The room does not have any amenities such as in-room coffee, micro, frig, decent tv and cable. Very small. In addition, we went out to breakfast and came back to find the maid cleaning our room well before the checkout time. She had taken my wife's purse and some other stuff to the front desk. This in inexcusable and […] on that alone I would never stay here again. Read moreGenuine Hotels.com guest review
WE love this motel! It is so convenient and within easy walking distance of Taos. The facility is beautiful and the owners appear to be giving it the tender loving care it needs. The made to order breakfast was a treat and the Indian dances just a high light of our trip. I have been to Taos 3 times and stayed here twice. I will always request this […] hotel! Read moreGenuine Hotels.com guest review
"very nice looking."
comfortable room. nice staff. enjoyed the stay. would stay again.Genuine Expedia guest review
"The rooms are somewhat dated, but the décor is nic"
The staff is accommodating, the grounds are relaxing and the location is great. I had problems with the maid service and was provided another room and an upgrade and discount which more than made up for the inconvenience. Training new staff can be a challenge and I was thankful the office staff took care of the problem and made my stay comfortable and […] enjoyable. The rooms are, of course, decorated in the Southwestern style, tactfully. Views from the balconies and porches are relaxing and beautiful. Updated carpeting is called for, but with Taos being an "outdoor experience", I was not in the room enough to really care. Do not expect a 4 star experience, but rather a small town cozy feel and you'll enjoy your stay in the heart of town, yet on the quiet edge. I would stay here again. Read moreGenuine Expedia guest review
Staff very friendly.Genuine Hotels.com guest review
Hotel was not nearly as close to the plaza as they claim. We expected to walk 2 blocks when it was closer to a mile. The nicest part of our stay was the nightly native American dance. We were without water for all but the first hour of our stay. While this was no fault of the hotel (broken water main), absolutely nothing was done to accommodate their […] many guests! Water could have been brought to the room for drinking, washing and most importantly FLUSHING the toilet, the lady at the front desk seemed shocked that we should even ask! For that reason alone I asked for a discount on our room and was given a flat NO! If you choose to stay here, use caution around the landscaping, as someone thought sticker bushes would be a nice touch. I spent a half hour picking them off our clothes and luggage. Read moreGenuine Expedia guest review
"Aging Dowager Needs Facelift"
This is a long-lived property where I have stayed several times over the years. The decor dates from the Route 66 era and the pool and grounds are lovely (although the hot tub was not working during our stay). Unfortunately, while our room was clean, it was pretty spartan and had seen plenty of use. It also lacked many of the in-room amenities one expects […] even in more modest properties (e.g., larger screen TV, coffee maker, fridge, microwave, extra blanket). On the other hand, it was an easy walk to the Plaza with a lot of interesting shops and restaurants along the way. Read moreGenuine Hotels.com guest review
"Would not stay there again."
No very good. Needs improvements TV and cable old. Could not enjoy the balcony not clean!Genuine Expedia guest review
Nice stay, the indian dance was nice but if they want better cash donations give more notice or even a website would help their cause.Genuine Hotels.com guest review
"Fun place for a reasonable price"
We really liked this kitsch 1960's era high end motel, now a glimpse of "Indian" mid-century style. The architecture is so fun, with squash blossom chandeliers, and the "kiva" restaurant featuring Haida/Salish totems from the Pacific Northwest in this otherwise Puebloan resort. The free breakfasts, though small, were tasty—the Spanish omelet with green […] chile was a great way to start the day. The native American dancers who entertained us came from Taos Pueblo and were the real thing. They do ask for a $10 fee if you use your camera/video recorder. If I had known beforehand that they "passed the hat" I would have had more money in my pocket to support this talented family of dancers. Internet could be faster, but maybe that's part of the ambiance. This is not our first visit and it will not be our last. Read moreGenuine Hotels.com guest review
This hotel is on the very outskirts of Taos. It is probably more than ready for an update but all in all it was okay. The breakfast consisted of 5 menu items from which you could choose. These were served to us and were very good, but for those used to serving themselves from a typical breakfast buffet it might prove frustrating. The dining room had […] an artsy feel and the lobby was lined with artwork. The room was pretty dark but the bed was comfy. Read moreGenuine Hotels.com guest review
"Old, but clean - NO HOT TUB"
I would've rated this hotel overall and quality of service higher if they'd been a) honest about the hot tub, or b) tried to make it right when their hot tub was "seasonal". Apparently when they say hot tub on site, they don't think it's important to mention it's only open in October. We were told "but the pool is heated"....not what you want to hear […] when you just rode 400 miles on a motorcycle, the last 100 of which all you could think about was relief in a hot tub. Read moreGenuine Hotels.com guest review
Great experience for the price...I would go back!Genuine Hotels.com guest review
The room was dirty, the bathroom smelled and it was old looking.Genuine Hotels.com guest review
"won't be back"
The room is run down with dirt accumulation in corners and rust around the tub drain.Genuine Hotels.com guest review
Do not rent a room on the ground floor. You will hear the footsteps of the occupant incessantly!Genuine Hotels.com guest review
"Hotel pictures are very misleading"
Getting to our room was a good picture of what the room was going to be like. Trash had not been picked up from the hallway. Carpet in room was stained. There was bird poop on the balcony so we could not sit or look out from there.Genuine Expedia guest review
"It was OK, but due for a facelift."
The price was not cheap but acceptable for a single guy on a motorcycle trip. The room needed refurbished: lamp switches work poorly, shower head was full of lime from hard water, wash basin faucet aerator was damaged due to lime from hard water, corners show effects of wear and unthorough cleaning, failing concrete on sidewalks, driveways and parking […] areas asphalt in disrepair. The most annoying thing was the motel guidebook in the room was very out of date. TV listings were no good, there is no dining room open daily, breakfast starts at 7:00 not 6:30. The bed was comfortable, the carpet looked reasonably clean, the linens and towels were clean, soft and not worn. The motel is comprised of several buildings. My room was out of the way and was nice and quiet. The motel is a short walk to the Taos Plaza, shopping and some restaurants. Read moreGenuine Expedia guest review
"close to all sights"
this is the second time staying at this Hotel. We are very pleased with the location and the friendliness of the personal.Genuine Hotels.com guest review
"Perfect location in the heart of Taos!"
Cheryl, the manager, was wonderful in accommodating our changing schedule after a long road trip! The cleaning gal was great and everyone at the lodge was very kind. Thank you all!Genuine Hotels.com guest review
"excellant trip to Taos"
Our family trip was great for Labor Day weekend.Genuine Hotels.com guest review
"Totally worth every penny"
We got up graded so we and our friends could have rooms next to each other for free.we never even ask and it was taken care of before we even arrived.the whole staff was so friendly.room was very room.the pool,hot tub,bar and lounge were great.the best $70 for a room ever.everynight you get a free native dance.hands down worth the moneyGenuine Expedia guest review
Nice room but really needs a refrigerator and microwave in room.Genuine Hotels.com guest review
"close to old town"
The hotel is conveniently located within walking distance of old Taos and not far from the Taos pueblo. The receptionist was very helpful and was able to have a refrigerator and microwave delivered to our room at no charge. The facilities are run down. There is a Native American dance at the hotel frequently in the evenings (donations accepted). The […] rate was very reasonable compared to other hotel rates. It includes a full hot breakfast that you order in the adjacent cafe. The in-room internet access was not working for the 3 nights we were there but it was accessible in the lobby. Read moreGenuine Hotels.com guest review
"Close to all historical sites & shops"
Great property that only needs some fleshing up around the fringes. Otherwise comfortable, had all amenities we needed, and most convenient..Genuine Hotels.com guest review
"A Classic Taos Hotel..."
This is an older, but a classic, hotel! The location is excellent, it has a large heated pool, and a hot breakfast is served every morning. You can't beat it for the price.Genuine Hotels.com guest review
Had the pleasure of staying there last summer & again this summer. A friend of ours stayed at the hotel across the street & altho their rooms are quite nicer (which you only sleep in anyway) she thought the Kacina was way better in the amenities category. Bigger pool, cafe & lounge (altho it never seems to be open when we're there). We will be back […] again next summer..... Read moreGenuine Expedia guest review
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