All hotels in Abbotsford, British Columbia, Canada
1 room, 2 adults
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32110 Marshall Rd, Abbotsford, BC, V2T1A1, Canada, ‏‎866-925-8648
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4.4 / 5Excellent

Score breakdown (from 783 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.4
  • Neighborhood
    4.1
3.0 / 5Good
"Fine except could use a better bed"
Breakfast food and staff were very good. Wifi worked fine. Bed didn't conform well.
Genuine Hotels.com guest review
1 night trip Apr 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Abbotsford"
The stay was short, but the staff was very helpful in arrangine for transportation and the facility is very comfortable.
Genuine Expedia guest review
Other trip Mar 2, 2014
Mark
US
4.0 / 5Excellent
"Great place"
Always clean and affordable.
Genuine Hotels.com guest review
1 night trip Feb 20, 2014
Rob
US
4.0 / 5Excellent
"."
Awesome breakfast and the hotel was great but our heater in our room smelled like cleaner when you turned it on
Genuine Hotels.com guest review
1 night business trip Oct 18, 2013
l
US
4.0 / 5Excellent
"Stop over to Chilliwack"
Convenient location near the highway, without the noise. Pool and gym were clean and towels supplied immediately when a shortage arose. Breakfast in a separate building, but good.
Genuine Hotels.com guest review
1 night trip Oct 10, 2013
DougandEls
US
5.0 / 5Outstanding
"abbotsford"
Great hotel. .. very polite and helpful staff
Genuine Hotels.com guest review
1 night business trip Oct 11, 2013
Steve
US
4.0 / 5Excellent
Everything is good except the room is a bit noisy as it is very close to the highway.
Genuine Hotels.com guest review
1 night trip Oct 10, 2013
A Traveler
US
5.0 / 5Outstanding
"Great staff and easy access"
Great hotel with very great staff with wonderful attitudes they seemed happy to work there.And the rooms are very nice with comfortable beds and it included breakfast.Would stay here again !!!
Genuine Expedia guest review
Other trip Oct 12, 2013
lovingTravel
US
5.0 / 5Outstanding
"great place at a great rate"
This hotel is well situated if you like to be close to te highway entry/exit. Overall it's very clean and the free morning breakfast can't be beat. I stay here everytime I come to Abbotsford, BC because it has the best "bang' for the buck.
Genuine Hotels.com guest review
1 night trip Sep 28, 2013
Rob
US
5.0 / 5Outstanding
"great cental location"
great stay
Genuine Hotels.com guest review
2 night trip Sep 26, 2013
jay
US
5.0 / 5Outstanding
"Nice hotel close to the border"
We wanted to get a head start on our trip to Prince Rupert from Seattle by getting through customs and hopefully a good night's rest before the long drive north to Prince George. The hotel is located close to the highway but far enough away to minimize highway noise. It was a great value for the price we paid. It was clean, neat, and the room and the bathroom were spacious and bright. It had a light, bright feel to it. The staff was nice, cordial and helpful with suggestions for local restaurants and service stations. The full hot breakfast, with hot sausages, waffles, eggs, and various kinds of fruit and pastries, juice, teas, and coffee was surprisingly good and got us off to a pleasant start up the road to Prince George.
Genuine Expedia guest review
Other trip Sep 18, 2013
Gen
US
4.0 / 5Excellent
"Nice, clean hotel in a convenient location"
This is a very nice, clean hotel with a pool, good breakfast, and quiet location.
Genuine Expedia guest review
Other trip Sep 15, 2013
Susan
US
5.0 / 5Outstanding
"Fabulous Hotel"
Hotel was fabulous. Our room was spacious, with fridge, microwave, and seating area. After a long travel day, the pool and hot tub were much appreciated. The breakfast was more than ample.
Genuine Expedia guest review
Other trip Sep 12, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
Great Hotel. Friendly and helpful staff. Beds were very comfortable. Will definitely stay again!
Genuine Expedia guest review
Other trip Sep 11, 2013
David
US
4.0 / 5Excellent
"Not much has changed"
We only stayed one night, which is usual for us when we're going home from the west coast. We remember this hotel as a well kept, comfortable, clean place. It still is!.
Genuine Hotels.com guest review
1 night trip with friends Aug 15, 2013
A Traveler
US
4.0 / 5Excellent
The staff was amazing! Clean comfortable rooms, we will stay here again.
Genuine Hotels.com guest review
Response by Best Western Plus Regency Inn & Conference Centre
Thank you so much for taking the time to post such kind comments. Our staff teams pride themselves on offering the very best in customer service and we are pleased that you experienced that during your stay, along with the guest rooms and amenities. We look forward to the opportunity to welcome back to the Best Western Plus Regency.
2 night trip with friends Jun 21, 2013
A Traveler
US
4.0 / 5Excellent
"Pleasant, clean--room location poor"
Hotel was very nice. We can't really rate the staff because our contact with them was only upon arrival and then we just didn't have contact with them. Our only disappointment would be that when you go through the discounted hotel websites, it seems like you get the less desirable rooms. We had 2 rooms. One was ok. But, the other was right around the corner from the stairs, the dining room where the breakfast was served and at 4:30 each morning it sounded as if the room above was rearranging furniture! Very noisy--not very good soundproofing. All in all though it was very nice and clean. We would stay again but we'll stay away from room 427. P.S. The included breakfast was great!
Genuine Expedia guest review
Response by Best Western Plus Regency Inn & Conference Centre
Thank you so much for staying with us at the Best Western PLUS Regency. We really appreciate your kind comments about our breakfast and cleanliness. We were sorry to hear that you found one of your rooms to be noisy. If you have a particular part of the hotel that you prefer to stay in, please let us know and we will be happy to take care of your request. Thanks for taking the time to help us improve our hotel with your feedback Sincerely, Mebs Tejpar Hotel Manager
Other trip May 27, 2013
A Traveler
US
5.0 / 5Outstanding
"Extrordinary service."
Had a problem turning taps on in bathroom. A maintenance man came in from his home to fix the problem at 10:30pm. Polite, professional and extolled the how much he appreciated working for the management. Never had that happen before.
Genuine Hotels.com guest review
Response by Best Western Plus Regency Inn & Conference Centre
Thank you so much for taking the time to review our hotel and for the great comments about our Maintenance team. Bart, Brent and Gord do a fantastic job in this department and we will be sure to pass along your kind review. We hope to see you again soon. Sincerely, Mebs Tejpar Hotel Manager
1 night trip Apr 12, 2013
A Traveler
US
4.0 / 5Excellent
"Had all the necessities!"
Free parking, free wifi, decent workout room (no free weights though), cozy room, great customer service, and complimentary breakfast breakfast with a great assortment.
Genuine Hotels.com guest review
1 night business trip Apr 9, 2013
A Traveler
US
5.0 / 5Outstanding
It was great!
Genuine Hotels.com guest review
1 night family trip Mar 16, 2013
wendy
US
3.0 / 5Good
"Abbotsford Best Western + Regency Inn Conf. Ctr."
Clean but somewhat stark. Expedia photos looked better than feeling I received after showing up. Very cold in color energy efficient bulbs in all light fixtures could be changed to warmer color bulbs that are still energy efficient. No drinking glasses in bathroom. No shampoo or cream rinse in bathroom, only soap. Advertised on Expedia as 4-star hotel (rated higher than any other in area) but was just a 2-3 star in my opinion. Included complementary breakfast (across the street,NOT in hotel) which was rather basic with very dry scrambled eggs, paper-thin bacon. Did have basic pastries,rolls, apples and bananas. Maybe a $5 breakfast. Front desk was courteous. Next time will look around for other hotels in area before staying here again.
Genuine Expedia guest review
Other trip Feb 17, 2013
A Traveler
US
5.0 / 5Outstanding
"convenient location and helpful staff"
we would return if in the area, nice breakfast, polite staff
Genuine Hotels.com guest review
1 night trip Dec 9, 2012
John
US
4.0 / 5Excellent
"Hotel stay after a concert"
We had a problem with the heater in the room and called the front desk. They sent up a maintenance man within 10 mins. He got us a portable heater and had the room toasty warm by the time we returned.
Genuine Expedia guest review
Other trip Nov 29, 2012
Barb
US
5.0 / 5Outstanding
"Great Place At An Affordable Price"
The rooms are clean and all is in good condition. You'll need a car to get around from this location. The free breakfast has am extremely large selection and it's why I return here often.
Genuine Hotels.com guest review
3 night trip Nov 22, 2012
A Traveler
US
5.0 / 5Outstanding
"Clean, courteous. Easy access"
Reasonable rates, excellent complementary breakfast, easy to access from freeway. Recommend for any trip where you need to get from Abbotsford to Langley or Surrey. Quiet.
Genuine Expedia guest review
Other trip Nov 15, 2012
A Traveler
US
4.0 / 5Excellent
"Nice Place"
My wife and I were in the area on business so we left the room early and arrived at the room late. Tbe beds were comfortable and the breakfast was good. Parking was covenient. I would stay here again.
Genuine Hotels.com guest review
3 night trip Oct 18, 2012
Brandon
US
4.0 / 5Excellent
"Toilet Maintenance"
Great. Only problem was our toilet wasn't working properly. Ran all day and all night. No one fixed it. Annoying.
Genuine Hotels.com guest review
Other trip Oct 3, 2012
M
US
4.0 / 5Excellent
"Nice"
Too close to the highway and you could hear a lot of noise. The facility was very nice.
Genuine Expedia guest review
Other trip Sep 16, 2012
A Traveler
US
4.0 / 5Excellent
"convenient, spacious and clean"
Big, clean room with good kitchenette area. Good value and easy access off the Trans-Canada highway It is actually a 4.5, but your system doesn't allow for this.
Genuine Expedia guest review
Other trip Sep 10, 2012
Lewis
US
1.0 / 5Poor
"Some pretty big problems"
The hotel gave us the wrong key and room number when we checked in. There was someone in the room already and we needed to get a new room. No apology. The next night our key didn't work. We need to get it reactiviated. No apology. THEN the second night the fire alarm when off at 2:20 AM and we all had to go stand in the parking lot until the fire department came and let us back in. They didn't even extend the breakfast time to allow for people that were up a couple of hours in the night. AND no apology.
Genuine Hotels.com guest review
2 night trip Aug 31, 2012
Beth
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Very Comfy Beds"
The room was very clean and the beds exceptionally comfortable. We really liked the included breakfast feature and found the food plentiful and varied each day. The lady working in that area was very friendly and helpful.
Genuine Hotels.com guest review
2 night family trip Aug 23, 2015
Gordon
CA
4.0 / 5Excellent
"Clean & economical"
We stayed here while visiting in Abbotsford. The hotel is handy & clean The pool & hot tub are great & the restaurant attached is very good The daily breakfast is also really good & free
Genuine Hotels.com guest review
4 night romance trip Aug 13, 2015
Lesley
CA
2.0 / 5Fair
"Not happy"
We wanted to rent a movie in our room. We were unable to access their movie site. We called the front desk and the employee said that she was unable to rent the movie from her computer but that she'd call me back once she figured it out. Approximately 30 minutes later she called back and said that she was unable to figure out how to rent the movie for us and that a maintenance person would come by our room in 30 minutes; by this time it was too late in the evening. We ordered room service and the food was mediocre, not worth what we paid for. When I checked out, I was asked about my stay and I told the clerk about the movie situation. She said she was sorry for that but offered me no compensation for it. The furniture was very well used and not clean; I think the couch was 10+ years old. I would not stay here again.
Genuine Hotels.com guest review
1 night family trip Aug 17, 2015
A Traveler
CA
5.0 / 5Outstanding
"Nice hotel"
Nice hotel, clean, comfortable and friendly staff. They made us separate scrambled eggs without ham since we are vegetarian. Two pools were nice since one was a little cold for my wife.
Genuine Hotels.com guest review
1 night family trip Aug 11, 2015
A Traveler
CA
4.0 / 5Excellent
Hotel was nice but the water in the pool was hazy and you couldn't see past the second stair.
Genuine Hotels.com guest review
1 night family trip Aug 13, 2015
A Traveler
CA
4.0 / 5Excellent
"Sweet Rest....."
Very comfortable beds. Great rooms.
Genuine Hotels.com guest review
1 night romance trip Aug 10, 2015
Rodney
CA
5.0 / 5Outstanding
"Quick stay but very good!"
We arrived late so could not enjoy the pool, but the rooms were clean and the breakfast in the morning was very good.
Genuine Hotels.com guest review
1 night family trip Jul 31, 2015
Diane
CA
4.0 / 5Excellent
"Best stay at the Western"
The front desk was able to change our room for us as we preferred one on the main floor.They were very fast and efficient.
Genuine Hotels.com guest review
2 night family trip Jul 29, 2015
Susan
CA
3.0 / 5Good
Completely adequate however there was an I odd floral smell in the room that came when the a/c was turned off and disapperaed when it was turned back on.
Genuine Hotels.com guest review
2 night family trip Jul 24, 2015
Valerie
CA
5.0 / 5Outstanding
Very nice accommodations and correous staff. Great stay after a very long day of driving. Breakfast was excellent! So many options
Genuine Hotels.com guest review
1 night family trip Jul 22, 2015
A Traveler
CA
4.0 / 5Excellent
"Gill H."
Hotel staff were very good and very helpful. Had to book at the last minute as we were booked in another hotel booked through Hotels.com. This other hotel totally lied to us about our booking. Best Western was very good in taking us in at the last minute.
Genuine Hotels.com guest review
5 night romance trip Jul 15, 2015
Expedia
GB
4.0 / 5Excellent
"Amazing stay - all best westerns should be like th"
Most comfy beds ever
Genuine Hotels.com guest review
1 night family trip Jul 19, 2015
DANIEL
CA
4.0 / 5Excellent
"Great hotel"
Great hotel! Good breakfasts, nice pool/hot tub, decent workout space. The room was up to date and clean. The only thing that could have been better was the fold out bed (bedding/comfort).
Genuine Hotels.com guest review
1 night family trip Jul 16, 2015
A Traveler
CA
4.0 / 5Excellent
We enjoyed our stay with you> Comfortable, spacious room. Air conditioning quite loud. The breakfast items fresh and good variety. Would recommend.
Genuine Hotels.com guest review
1 night romance trip Jul 19, 2015
Cecilia
CA
4.0 / 5Excellent
Room extremely small,nicely decorated but only suitable for a twin or single room, not a queen.Clean and quiet because the view was a cement wall.
Genuine Hotels.com guest review
1 night romance trip Jul 15, 2015
A Traveler
CA
5.0 / 5Outstanding
considering it was July, the price was awesome for the quality of the hotel. We had great comfortable beds with nice crisp linens and a hot breakfast. what more could we have asked for?
Genuine Hotels.com guest review
1 night family trip Jul 15, 2015
eileen
CA
4.0 / 5Excellent
Hotel is close to amenities. Breakfast was good. Friendly staff.
Genuine Hotels.com guest review
1 night romance trip Jul 11, 2015
A Traveler
CA
5.0 / 5Outstanding
"Good value."
Just wanted to get away for a couple days, do a little shopping state side. The hotel staff were friendly, our room was clean and our evenings were quiet. We enjoyed the breakfast provided each morning, good selection to choose from. Very pleasant stay we would certainly stay at this location again.
Genuine Hotels.com guest review
2 night romance trip Jul 6, 2015
Wayne
CA
5.0 / 5Outstanding
"Stop looking! Just book it!"
Stayed in 10 different hotels on this road trip and this was by far our best for this price range. Great deal on hotels.com. Breakfast great. Joan was very efficient and attentive to things when they ran out. Front desk service helpful. Had room near pool and never heard anything. Will definitely be back.
Genuine Hotels.com guest review
1 night romance trip Jul 1, 2015
A Traveler
CA
5.0 / 5Outstanding
"great hotel"
Excellent stay. One night - super clean - restaurant on site. Only comment is breakfast bar included in room charge, was out of hot food. Maybe too many people eating at peak time 9-10 but staff not able to keep up. Will definitely come back - nice mall up the road as well.
Genuine Hotels.com guest review
1 night family trip Jul 5, 2015
Susan
CA
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