All hotels in Flagstaff, Arizona, United States of America
1 room, 2 adults
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1175 W Route 66, Flagstaff, AZ, 86001, United States of America, ‏‎855-239-9478
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4.1 / 5Excellent

Score breakdown (from 741 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    4.3
4.0 / 5Excellent
"Spring Break"
Room too warm, but beds nice and room was clean. Close to nice restraunts and Starbucks. Bathroom was spacious. We ate at Beaver St Brewery which was excellent!
Genuine Expedia guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thank you for spending Spring Break with us at the DoubleTree.
Other trip Apr 4, 2015
Dave
US
4.0 / 5Excellent
"Birthday Getaway"
The staff here was excellent. Everyone from the front desk to the cleaning staff to the bartenders were all very friendly. We met 2 bartenders (Julie & David) during our stay that were great conversationalists, & made you smile. The room was cleaned every day, & the gas fireplace was nice to sit next to in the sitting area downstairs after an adventurous day. The only drawback on the hotel was the elevators. Some would describe them as painfully slow. I only see that as a problem if you are in a hurry, & the stairs are always a healthy alternative.
Genuine Expedia guest review
Response by DoubleTree by Hilton Hotel Flagstaff
We appreciate your feedback and thank you for spending your birthday getaway with us.
Other trip Apr 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel with good rating."
Very nice hotel. Our only complaint was our window view. Loved the lobby area. Loved the warm cookies upon arrival. Staff was very accommodating.
Genuine Expedia guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thank you for the 5 star review. Please know that guests are welcome to request specific guestrooms/views upon check-in and based on availability our team is always happy to accommodate.
Other trip Mar 31, 2015
JV&J
US
3.0 / 5Good
Best place in town but the pool was awful. Good location and clean room.
Genuine Expedia guest review
Response by DoubleTree by Hilton Hotel Flagstaff
We do appreciate your feedback and look forward for more details on how we can improve our outdoor heated pool area, which is now open for the warmer season.
Other trip Mar 31, 2015
A Traveler
US
4.0 / 5Excellent
"weekend birthday getaway"
Comfortable room, super-friendly staff. Would definitely stay here again. Walls seem kind of thin so you can hear the TV from adjacent rooms other than that, a very lovely hotel located minutes from NAU and only 1.5 hours from the Grand Canyon.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
So happy that you found our staff friendly and our location convenient to NAU and the Grand Canyon. Thank you for posting your review.
1 night romance trip Mar 28, 2015
Arinya
US
4.0 / 5Excellent
"Canyon"
Nice place to stay. Quiet.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thank you for the 4 star review.
2 night romance trip Mar 23, 2015
Ken
US
5.0 / 5Outstanding
"Flagstaff Trip"
Enjoyed the hotel very clean and comfortable. Disappointed that the jacuzzi was out of order but the staff stepped up and gave us a free breakfast which was really great! I would stay here again!
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thank you for the recommendation.
2 night trip with friends Mar 23, 2015
Dian
US
4.0 / 5Excellent
"Great Stay Between Sedona and Grand Canyon!"
We will definitely return to this hotel again. Very clean. Modern. Comfortable. Friendly staff. The gym was great and we loved using the Sauna and Hot Tub pool. We had a really easy check-in and check-out and enjoyed the quiet room they gave us. There is a bar and restaurant on site as well. Perfect location while traveling between Sedona and The Grand Canyon!
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thank you for the recommendation and your valuable feedback.
1 night romance trip Mar 18, 2015
Katina
US
5.0 / 5Outstanding
"Great place!"
Great!
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thanks!
1 night family trip Mar 22, 2015
Chris
US
4.0 / 5Excellent
"Clean and comfortable"
Great place for a visit to Flagstaff
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thank you!
1 night family trip Mar 17, 2015
Heather
US
4.0 / 5Excellent
"exeptional service."
Front desk personnel were very friendly and courteous. We got there when the restaurant was almost closing and they offered to stay open for us to be able to have dinner.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
We appreciate the feedback! Thank you for choosing DoubleTree by Hilton Flagstaff.
2 night family trip Mar 16, 2015
Blanca
US
5.0 / 5Outstanding
"Would stay here again"
Very pleasant, attentive staff here. I couldnt find the safe in the room and asked desk clerk. They came to room and checked with me. There was none. When we came back to the room later that day a safe was installed.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
We appreciate the recommendation!
3 night romance trip Mar 5, 2015
carol
US
4.0 / 5Excellent
"Comfortable room, a few service missteps"
The hotel was pleasant and the room was comfortable and clean. It was nice to have the mini fridge and coffee in the room. We had to ask for the cookies and ask twice to get our roll away bed. The desk help was new and rather inept at customer service. They did not finish my transaction and started working with another guest at the same time, while I was doing a simple check out. They called me Irene, which is not my name. No one answered the Careline the couple times we tried to get some information. We ended up calling room service to get transferred to a human. These were minor things. Breakfast was better on Saturday when it included an omelet station.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thank you for the detailed feedback. We will share this with our Front Desk Manager and team as a great training tool on the intricacies of customer service.
3 night family trip Mar 12, 2015
Kristen
US
5.0 / 5Outstanding
"Comfortable place to stay in Flagstaff"
We had only a one night stay but the hotel was very nice and the room very comfortable and clean and roomy. I would definately stay here again.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thank you for your feedback.
1 night romance trip Mar 14, 2015
Janet
US
4.0 / 5Excellent
"great choice for the area"
Great location and nice accommodations. Got a great recommendation for dinner from the hotel staff!
Genuine Expedia guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thank you!
Other trip Mar 17, 2015
A Traveler
US
3.0 / 5Good
Room was clean, we got warm cookies on arrival on this cold night. Sauna and jacuzzi not working properly would have been a plus if they were.
Genuine Expedia guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thank you for your feedback! We did have a challenge with our jacuzzi due to a leak. We've fixed it as of yesterday (3/16) and it's back up and running. So sorry that this impacted your stay but hope you'll be able to return and enjoy very soon.
Other trip Mar 14, 2015
A Traveler
US
5.0 / 5Outstanding
"nice room"
Just passing thru flagstaff, stopped at hotel and was very pleased with room. Very friendly staff.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thank you!
1 night family trip Mar 11, 2015
jodie
US
3.0 / 5Good
Had a fun time in Flagstaff while staying at the Double Tree. The facility was decent and the service was fine. I have stayed at other Double Tree hotels and this one was just missing something. It wasn't bad, just not a great as what I have come to expect. I would stay here again.
Genuine Expedia guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Though we thank you for continuing to choose the DoubleTree by Hilton Flagstaff, we do look forward to learning more about how we can not just meet, but exceed your expectations of our Hilton. Thank you for your feedback.
Other trip Mar 12, 2015
Roger
US
5.0 / 5Outstanding
"Short stay"
We stayed 2 nights in Flag for our trip to Grand Canyon. It was a great place to stay.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thank you for choosing DoubleTree Flagstaff on your Grand Canyon vacation!
2 night family trip Mar 8, 2015
Jennifer
US
5.0 / 5Outstanding
"Great place to Stay!"
We had a wonderful stay at this hotel! The room and the hotel was very clean. I even used the washing machine and dryer which was on our floor (4th) and the room and machines were very nice and easy to use!! The beds were very comfortable and the room was very nice!! We really enjoyed our sleep!
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thank you so much for your 5-star review and recommendation!
1 night family trip Mar 1, 2015
Jenesis
US
5.0 / 5Outstanding
"Great hotel plus delicious Sushi restaurant"
We really enjoyed our stay. Nice, clean hotel with friendly staff and a Sushi restaurant to die for. Would highly recommend.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thank you for your high praise and recommendation!
1 night romance trip Feb 17, 2015
Diane
US
5.0 / 5Outstanding
"Nice hotel good place to stay"
The staff was very friendly and helpful. The lobby was a good place to sit and chat with friends.
Genuine Expedia guest review
Other trip Feb 19, 2015
Mark
US
3.0 / 5Good
"ok place to visit..."
staff was generally very friendly and helpful. AC worked well and was quiet!
Genuine Expedia guest review
Other trip Feb 17, 2015
mike
US
3.0 / 5Good
"Poor Treatment of Hilton Honors Members"
We stayed here for two nights in February. Our HH profile states high floor away from elevator. We reserved our room a month ahead of time, but when we checked in, we were put in the back building on the first floor next to the front door and elevator. The hallways were loud with gaggles of teenage girls and a barking dog. The bed was one of the most uncomfortable beds I've ever slept on and my back still aches a day after we checked out. The thermostat was also locked to 72 degrees and we couldnt cool the room down anymore. Aside from the miserable experience in our room, the service was excellent, the little lobby bar was nice and he bartender Andrew was great. The food at the resteraunt was quite pricey for the average quality, but the convenience was nice. On our last night, there was a group of high school kids in the sushi resteraunt so the staff ignored anyone wanting to eat at the other resteraunt. We had to wait about 15 minutes before someone seated us even though there was only one other couple eating inside. We won't be staying there again because the bed was sooo terrible and made for a miserable experience. As someone who stays at Hiltons exclusively for work, I was surprised Hilton would put their name on this hotel.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Please accept our sincere apologies about your experience during your recent visit to our hotel and thank you for taking the time to inform me about your experience. I am following up with my team in regards to your room location and the importance of assigning our Hilton Honor guests to their profile. We also appreciate the feedback in regards to our service as well as mentioning some our team members for their service.
2 night romance trip Feb 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Clean and Friendly"
The room was clean and the staff was very friendly. We recommend requesting a room on a floor higher than the 2nd floor or you risk a view of the roof wall.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thank you for your feedback.
2 night family trip Feb 6, 2015
Elizabeth
US
5.0 / 5Outstanding
"Excellent Stay!"
We had awesome room service. The bar in the lobby was excellent. And we were $7 uber rides away from pretty much anything.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
So pleased you enjoyed your stay!
2 night romance trip Feb 6, 2015
Brodi
US
5.0 / 5Outstanding
"perfect family hotel"
the hotel was great! They gave my kids so many of their amazing cookies and they even booked us a reservation at their amazing restaurant.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thank you for choosing the DoubleTree by Hilton Flagstaff
2 night family trip Feb 6, 2015
A Traveler
US
4.0 / 5Excellent
Room had everything for a nice weekend! Just wish there was a microwave in the room and not in the hotel lobby
Genuine Expedia guest review
Other trip Feb 10, 2015
A Traveler
US
4.0 / 5Excellent
"Convenient, nice staff"
Stayed here for a quick overnight trip to visit NAU with my daughter. We ended up in a room right next door to a screaming toddler (which went on for a bit), so I went down to request a different room. Dominick at the front desk was great, gave us a new room with no hassle. Room was nicely furnished and clean. Bathroom was not as clean as I would like (under side of faucet hadn't been cleaned) and worst part was we ran out of hot water after only one shower. But because the location was so convenient for us I would try it again--maybe our hot water experience wasn't the norm.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thank you for the recommendation and we do apologize for the issues experienced with hot water. They are definitely not the 'norm' and we look forward to your next visit to NAU.
1 night family trip Jan 30, 2015
Cindy
US
5.0 / 5Outstanding
"Lovely hotel, close to highway"
The front desk person was very nice, I drove in close to midnight so I didn't really get to enjoy the amenities but they have complimentary breakfast and in the room they have most of what you need. Very nice room, bed is a 3 out of 5 for comfy but I still slept fine.
Genuine Expedia guest review
Other trip Feb 6, 2015
vanessa
US
5.0 / 5Outstanding
"Excellent service!"
Everything as described and clean. I called and asked for a crib and they offered to assign me a room right the and put it in the room ahead of time. So super helpful!
Genuine Expedia guest review
Other trip Feb 2, 2015
nicole
US
5.0 / 5Outstanding
"Nice place!"
The staff worked hard on a fully booked, busy night.
Genuine Expedia guest review
Other trip Jan 30, 2015
susie
US
5.0 / 5Outstanding
"Great Value Hotel"
My girlfriend and I stayed here for 3 nights for a ski/snowboard trip. We were very happy with the staff and quality of the hotel. We had an enjoyable experience and will stay there again when we go up for another trip.
Genuine Expedia guest review
Other trip Jan 28, 2015
Scott
US
4.0 / 5Excellent
"Hotel offers mattress to match icy ground in Flag"
The hotel was hosting an event and it required a substantial portion (most) of the lobby to be blocked off. Not very classy. Also, the king bed was rock hard. Not a good nights sleep. Otherwise, nice place, good staff.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Please accept our apologies that the lobby was occupied during your visit and that you did not enjoy a good night's rest. Our beds are new, the Hilton Sweet Dreams mattress and typically we get positive feedback on their comfort. We do hope to have the opportunity to serve you on a future visit to the Flagstaff area.
1 night family trip Jan 23, 2015
A Traveler
US
4.0 / 5Excellent
"Great stopover on the way west."
The hotel is clean, convenient, friendly and the restaurant is excellent.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
We appreciate your feedback!
1 night business trip Jan 18, 2015
Clay
US
4.0 / 5Excellent
"Nice hotel"
Nice hotel, nothing spectacular though. The hotel was clean and had a location just outside of the historic section of town. Had a small issue with the front desk but they resolved the issue.
Genuine Expedia guest review
Other trip Jan 20, 2015
The O'D's
US
5.0 / 5Outstanding
"Great customer service!"
No complaints. Everything was great. Great customer service at front desk especially!
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
We love it. Thank you!
2 night business trip Jan 16, 2015
A Traveler
US
1.0 / 5Poor
"Flagstaff needs better hotels"
Booked a suite, both TV set didn't work, no cups for drinking in room, loud ,smelled like the Japanese restaurant down stairs in the hotel,
Genuine Expedia guest review
Other trip Jan 15, 2015
maicomatt
US
4.0 / 5Excellent
"Ask for mountain view"
Understaffed hotel desperately needed extra help with dining, bar area and cleaning. Apparently, the GM refuses to hire extra help when a snow storm comes in (fresh snow!!) for those escaping Phoenix for a quick ski trip. Kristen the manager was a class act and should be paid double-- handled so many situations perfectly. Rooms were very cozy, great beds and pretty mountain view from our room. I would stay here again, just hope they hire extra help during ski season. One other great benefit is the indoor whirlpool and the dry sauna-- loved it.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
We will pass along your feedback to our General Manager as well as our Manager on Duty, Kristen. Though we do staff up for expected snow storms, those that come without notice can sometimes catch us off guard. That being said... service should always be of utmost priority. Thank you for your feedback.
2 night family trip Jan 2, 2015
Kathleen
US
5.0 / 5Outstanding
"Flagstaff"
Very nice accommodations in a very nice area!
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thank you for your feedback!
1 night romance trip Jan 4, 2015
Roger
US
3.0 / 5Good
"Loud neighbors"
Besides the people above us having rough relations and the roof sounding like it was going to cave in over us, overall pretty good.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Nick from Yuma - Please accept our apologies that your night was not restful. Though we ask all guests to be respectful of each other, our staff is happy to step in and request that 'neighbors' be quiet and respectful during the late night hours.
1 night family trip Jan 3, 2015
Nick
US
4.0 / 5Excellent
"Comfortable stay"
Very comfortable stay. Good location. Nice lobby area. Hotel restaurant good. Hotel staff accommodating, but not overtly friendly so not sure what to think of that.
Genuine Expedia guest review
Other trip Jan 4, 2015
gsz
US
4.0 / 5Excellent
"Ok to stay for a night or two."
The hotel is conveniently located in Flagstaff. The staff is very friendly. The room was a bit small. Overall, the stay was satisfactory.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
We appreciate your feedback and hope to be your hotel of choice on your next visit to Flagstaff.
2 night family trip Dec 29, 2014
Pedro
US
5.0 / 5Outstanding
"Great night stay"
A+
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thank you for the A+
1 night family trip Dec 29, 2014
A Traveler
US
1.0 / 5Poor
"STAYING AT DoubleTree by Hilton Hotel Flagstaff"
WE ARRIVED AT 3:45 FRIDAY THE 26TH OF DECEMBER, TWO ROOMS WHERE READY AT 5 PM, WHEN CHECKING OUT THE FRONT DESCK RECEPTION MR. JJ REFUSED TO LET US KEEP ONE ROOM FOR ANOTHER HALF AN HOUR AND HE WAS BAD TALKING TO US. FOR ME THAT WAS VERY BAD EXPERIANCE INFRONT OF MY KIDS.
Genuine Expedia guest review
Other trip Dec 29, 2014
Fawaz
US
4.0 / 5Excellent
"Our stay in A Doubletray Inn."
All of the facilities were excellent Two areas could be improved. 1:The operation of the ice machine was not obvious & The technician who explained how to obvious was less than courteous. 2: The desk clerk inaccurately described the location of the closest restaurant.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
We appreciate your feedback. We use guest comments such as yours as training tools for our service staff as well as guidance for our management team to know where to focus their time and resources. We hope to have the opportunity to serve you again on a future visit to Flagstaff.
1 night romance trip Dec 20, 2014
Robert
US
5.0 / 5Outstanding
Room was not clean and ready, but staff was very attentive. Great comfortable stay
Genuine Expedia guest review
Other trip Dec 25, 2014
andy
US
4.0 / 5Excellent
"Holiday getaway"
Check in was easy and the staff was very friendly. Rooms were clean and quiet. Just wish the breakfast buffet was included with the price of the room.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thank you for your feedback. We are pleased you enjoyed your stay.
1 night family trip Dec 18, 2014
Jason
US
5.0 / 5Outstanding
"Great stay"
Our stay was great in every way I would definitely stay with you again . The only limiting thing would be the fee for my pet an 18 lb small dog that commands a 50.00 fee is way to steep.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thank you for your kind recommendation!
1 night romance trip Dec 18, 2014
Peter
US
4.0 / 5Excellent
"Flagstaff overnight."
Nice but short stay.
Genuine Hotels.com guest review
Response by DoubleTree by Hilton Hotel Flagstaff
Thank you for choosing DoubleTree by Hilton Flagstaff.
1 night family trip Dec 19, 2014
Brian
US
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