"Property needs updating and repairs"
This property is showing its age and is in need of updating. Rooms were small and housekeeping was not in my room when I returned at 5:30 pm. I told them not to bother and I picked up my own clean towels at the front desk. You could hear noise in adjoining rooms and above mine as if they were in my room.Genuine Hotels.com guest review
"Stayed here only because of location"
Stayed here only because all other hotels nearby were sold out. Outdated room, strong stench from carpets in lobby, maid service missed one day with a note by management slid under the door stating "We have not met our standards for housekeeping today"! Shower temperature lukewarm. Bed was fine. Bathroom needs maintenance.Genuine Hotels.com guest review
"Good place to lay my head"
The motel was wonderful. Clean and friendly staff.Genuine Hotels.com guest review
It appears that the hotel is undergoing some construction. But the hallways were very dirty and our room definitely needed an upgrade. The air conditioner sounded like a jack hammer everytime it cycled and you went from hot to totally freezing. Breakfast was good and the hotel staff was helpful. Close to lots of restaurants and shops, but the traffic […] patterns are a bit tricky due to ODOT construction. Overall for what I needed the hotel was adequate for an overnight stay. Also, it is non-smoking so the smokers have to go outside and one of the security doors was taken off the hinges and this creates a safety issue for all hotel guests. My suggestion to smokers....take your key. Read moreGenuine Hotels.com guest review
Our room was very nice, comfortable bed, clean and the complimentary breakfast was outstanding. Would definitely stay there again if I am in the area.Genuine Hotels.com guest review
We would not stay here again. The bathroom was not clean and the room smelled damp and musty. We asked for an extra cot one night and it was all springs with no mattress/ cushioning. Our son ended up sleeping on the floor. There are several hotels within walking distance of this one. I wish I had made reservations with one of them.Genuine Hotels.com guest review
"Excellent choice for Columbus events"
My group ended up needing a larger room than we expected, and we were pleasantly surprised by the manager John's ability and willingness to work with us to find one. He and the rest of the staff were extremely considerate and patient throughout our stay and repeatedly went above and beyond normal service to accommodate our needs.Genuine Expedia guest review
My trip required an earlier check in than the 3 pm standard time and I had no problem checking in upon my arrival. The front desk called to check on my sastisfication of the room and I stated it smelled of smoke. She apologized and asked if I'd like the room to be deodorized or change rooms. Definitely worth the rate for a place to sleep and shower […] close to downtown. Read moreGenuine Expedia guest review
"All went well. Clean quiet"
Would stay againGenuine Hotels.com guest review
"It was a fine stay for 1 night"
Hotel is in a good location by good restaurants. Shopping is a short drive. Room is comfortable. Blanket that comes with the bed needs to be updated. not soft at all.Genuine Hotels.com guest review
"Outdated at best"
The place seems nice enough except the rooms are outdated as heck. Old television and the bed was hard as a rock.guessing bed is as old as the TV. Area by desk was under repair and not posted on Expedia.Genuine Expedia guest review
"very comfortable environment"
ExcellentGenuine Hotels.com guest review
I was able to book my hotel on hotels.com at the last minute. It was easy and hotels.com was able recommend hotels in the area for the price I was willing to pay. Hotel was good. Nice staff and complimentary breakfast was very good. Highly recommend hotels.com for booking at the last minute as they make it as easy as possible.Genuine Hotels.com guest review
"Great hotel, especially for the price"
Wonderful experience! The bed slept great. Everything was clean and exceeded my expectations.Genuine Hotels.com guest review
"Reasonably priced. Close to zoo and downtown :)"
Great and quaint hotel. Breakfast was good and not cut off crazy early like other hotels. Overall great experience :)Genuine Expedia guest review
"close to highway entrance/exit"
Hotel room was a good size but bathroom is very small.Genuine Hotels.com guest review
Nice hotel no problems friendly staffGenuine Hotels.com guest review
"centrally located to OSU"
cob webs in spot lights bed not queen size as advertised bathroom very smallGenuine Expedia guest review
"It was very nice and clean"
Very nice room and amenities close to a lot of attractionsGenuine Expedia guest review
"Clean Hotel. Close to shopping/food"
Friendly/helpful staff. Great hotel for the price. Free hot breakfast with lots of choices.Genuine Expedia guest review
I stayed three nights. The staff was always friendly and welcoming. The room was quiet and comfortable.Genuine Expedia guest review
My daughter and I had inadvertently booked this Columbus, Ohio Quality inn.. It was not near the place where we had a late night function to attend. The front desk clerk suggested on the night of the event we stay at sister hotel 20 miles closer. She took care of everything!!! Never in all my years of traveling has someone taken the time to make a bad […] situation a good one like she did. Thank you so much and will definitely be back! Read moreGenuine Hotels.com guest review
Very small room but clean & niceGenuine Expedia guest review
"Some nice staff. Disgusting rooms. Avoid."
First room had broken safe and stained sheets. Second room they moved me to had dried urine all over back of toilet (which I didn't see until I put the lid down for my shower in the morning... did I also sleep in someone else's dirty sheets?!) Third room had stained sheets again, which they changed while I was out for the day. Carpets, towels and sheets […] were generally threadbare. Walls could use a fresh coat of paint. Overall too disgusting to ever stay there again. Read moreGenuine Expedia guest review
I would say I had a pleasant stay.Genuine Expedia guest review
"Great for family visits."
Warm and friendly place when visiting family for various holidays. Consistent quality and service.Genuine Hotels.com guest review
My family and I stayed 2 nights. We did NOT receive room service. When we called about it, of course it was nothing that they could do about it by the time we got back to our room. The manager, the next morning, checked to see why it was not cleaned. It was because we changed rooms when we checked in. That's no excuse. He said that he would send us […] a voucher for a free night, but it's been a month and a half and we have yet to receive a voucher. BAD BUSINESS! Read moreGenuine Hotels.com guest review
It was greateGenuine Expedia guest review
"Convenient to the site of my business."
Weird experience. Upon check in and wheeling up to my room---I found that the dead latch was up--preventing the door from closing. I inspected the room---I probably should have gone back to the desk upon further consideration---but nothing seemed amiss. I assume the cleaning staff left it open and did not lock it---but doesn't that mean that there was […] no supervisory double check???? Anyway---that was creepy enough that I don't intend to go back to this motel. Read moreGenuine Expedia guest review
"Really nice stay"
Hotel is very charming. 2 story with no elevator. Entire hotel seemed clean & nicely updated. Breakfast was decent, had waffles, hard boiled eggs, biscuits & gravy, etc. Nice bathrooms. Only disappointment was the size of the room-it was extremely small, but was nice & acceptable for 1 person.Genuine Hotels.com guest review
"Don't let the upscale area fool you"
One of those hotels where you wonder if the positive reviews are real, as well as the photos. Expected it to be on the high end of average as it's in an upscale area but it is very outdated with dirty walls and old carpet. Our room didn't look like it had been vacuumed. We ended not even staying because there was a truck parked outside with a barking […] dog locked inside. We could've moved to a room upstairs but they have no elevator or ramp and my mom is in a wheelchair. Read moreGenuine Hotels.com guest review
Overall our experience was positive. We expected a couch in a hotel that are suites but there wasn't one. Breakfast advertised as "hot" maybe a bit of a stretch but location was perfect for what we needed. Staff were great as I had something delivered to my wife at hotel for Sweetest Day and they were very persistent in making sure she got the delivery. […] $130 a night maybe a bit steep for room we had, but once again, overall a positive experience. Read moreGenuine Hotels.com guest review
Very noisy throughout the night. Security door on side of building was broken. Building smelled. NOISY, NOISY, NOISY!!! Was not worth the cost at all.Genuine Expedia guest review
"Pet friendly hotel"
Convenient location and pet friendly. Had a queen size room, which was too small for us, but all that was left in area due to OSU homecoming and a marathon event in Columbus. We had our 2 dogs with us, so when you put 2 crates for golden retrievers in that size room, we could barely move around. Location is good, but I would only stay here with our […] dogs again if we could get a larger room. Problems at check-in with computer system being down and they had no way of figuring out our room number, so we had to wait about 45 minutes at 2 AM (I did call ahead in afternoon to let them know we would be there around that time). No countertop space in bathroom which is annoying. Read moreGenuine Expedia guest review
"one day stay"
Good value for price. Rear door security nonexistent--just pull and open all night.Genuine Hotels.com guest review
Nice clean hotel, good sized rooms, good location. breakfast was good with enough options for everyone. The only fault was that the beds were made with only a sheet and a bedspread the weight of a tablecloth. There was no blanket on the bed, we had to turn the heat up quite high to be comfortable enough to sleep with such lightweight bed covers.Genuine Hotels.com guest review
Clean and cheap.Genuine Hotels.com guest review
Our stay was very enjoyable while in the Columbus area. The Inn is located 5 minutes from 270 making it a 10 minute commute to the Dublin Metro Center. We were surprised by a free pizza and drinks dinner on Wed. evening and the breakfasts had a very nice selection of foods. All usual amenities were included while paying less than other places in the […] area. Many activities were nearby i.e. restaurants, movie theater. Read moreGenuine Hotels.com guest review
"Will stay again"
This is a small hotel close to restaurants and the interstates. We stayed here after a football game and will stay here again in a few weeks. The area is all commercial and seems upscale.Genuine Hotels.com guest review
"Close to Powell, O."
Front desk was very helpful with directions, as it was my first time in the area.Genuine Expedia guest review
Nice hotel for the price. Would stay again. Night clerk sandy was awesome.Genuine Expedia guest review
"Clean & Quiet"
Our room was clean and quiet, the beds were comfortable and for the price I would recommend a stay here anytime.Genuine Expedia guest review
"Holes in the bed sheets"
The hotel was dirty, the sheets had holes. Comforter was stained. Not a good place to stay.Genuine Expedia guest review
"Nice hotel for the price"
This was a nice hotel for the price, helpful front desk staff. It included a hot breakfast but we didn't eat there. It did look good though. I had 2 issues--the towels were horrible and the walls are thin. I heard doors closing all night and the people above us banging around. That being said, I would stay at this hotel again if I was in the area.Genuine Expedia guest review
"My August Stay"
Everything was great about our stay with a couple exceptions. There was a lack of hot water when I tried to shower - manager said the boiler had been off and she had just turned it back on. Also, breakfast seems to have a lot of choices but even at 8:30 they were out of several things (juice, biscuits, gravy).Genuine Expedia guest review
My room was next to fitness center. At 530 am the treadmill sounded like a sneaker in a dryer. I got in at 230 am it was my only day to sleep in. How could this happen. Explanation: 1) night manager did not lock door all night of fitness room. It normally opens at 8. 2) desk manager didn't stop the man from working out even though he was in there way […] before hours. The front desk is right next to the fitness room. 3) am desk manager moved us but we we already awake. . If they forget these "easy" details how o you think they do on the hard stuff? Read moreGenuine Hotels.com guest review
"Quality Inn (No quality this day)"
After a long drive, we arrived at midnight to find our room with stained sheets and pillowcases, very disappointing. The night manager gave us new sheets and we changed them ourself. At another trip to the front desk , to get pillowcases we waited about 10 minutes, with another couple checking in, before he returned to help us, nobody else was there. […] The breakfast was good but doubt we will stay there again. Read moreGenuine Hotels.com guest review
"Close to conference"
The room had a strong smell of disinfectant or room freshener. Ask for a pillow top mattress. My bed was like sleeping on the floor. The desk was too high to work at comfortably and ended up sitting on bed to work. The staff was personable and the breakfast was adequate.Genuine Hotels.com guest review
Worst stay of my life. Smoke invaded my room all night and again in the morning, even though this is a supposed, "non-smoking" facility. When I called to complain, they suggested a filter in my room and then suggested if I wanted one, I'd have to come down to get it. Asked for a wake up call; never got it. NOT WORTH THE $$!!!Genuine Hotels.com guest review
"Good value for money."
Basic breakfast was included in the cost. Needed a place to stay one night, this was a convenient, reasonably priced, and clean hotel.Genuine Expedia guest review
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