short notice very friendly staffGenuine Hotels.com guest review
Everything was neat and clean, the staff were helpful and friendly. The breakfast was much more than I expected - not just pastries - and the staff kept it all well supplied and orderly. That alone saved us $10 per person each day plus the time to look for a place to eat. It is only a 15 to 20 minute walk to Parliament Hill and the Byward Market.Genuine Hotels.com guest review
overall, not bad. construction in the area made for difficult travel. garage was a little crampedGenuine Hotels.com guest review
Very good and comfortable. Accomodated are needs well. However charged for parking which was dissapointing.Genuine Hotels.com guest review
"friendly & professional staff. Good Location"
Everyone from the Front Desk, to the Wait Staff to the Maintenance Staff were efficient, friendly and professional. We asked for extra towels & instantly, we had extra towels. The free breakfast included everything from fresh fruit, organic coffee, eggs, cereal, yogurt, bagels and more. The room was beautiful and had 2 TVs, Microwave, refrigerator, […] and dishes! What a wonderful experience. I would recommend this hotel to anyone. Read moreGenuine Expedia guest review
"Horrible hotel, impossible to sleep"
There is an insane amount of construction overnight at the base of this hotel and it's impossible to sleep. The staff is not accommodating at all. Stay away.Genuine Hotels.com guest review
Not aware there was a $18.00 charge for parkingGenuine Hotels.com guest review
It was great! no complaints (:Genuine Hotels.com guest review
Response by Best Western Plus Victoria Park Suites Thank you very much!
Very clean and I liked the layout of the room. The breakfast was great as well! Location was very convenient.Genuine Expedia guest review
"Convenient location and large suites"
The hotel is impersonal but it accomplishes its purpose.Genuine Expedia guest review
"Yes, we'd stay here again..."
We were really pleased with the Best Western. We had booked two rooms and when we checked in, one was up-graded to a suite. The rooms are modern, well-maintained and nicely decorated, more luxury than we expected for the price. In-room flat screen tv's; wi-fi upon request. I wanted to take the bed home with me - it was that comfortable! Breakfast is […] included. It's a serve-yourself area with both hot and cold choices of pretty basic breakfast items. It was very busy at 9:30 a.m. Sunday morning; more tables & chairs out would be helpful. Read moreGenuine Expedia guest review
Response by Best Western Plus Victoria Park Suites We are thrilled to hear that we were able to provide you with an upgraded room for your stay to make your stay that much more enjoyable. We hope to see you again soon.
"Nice hotel but hellish noisy"
The hotel is nice, close to Bank Street and downtown. Its clean, friendly etc but its on a main road and I found it REALLY noisy all day and night. It was really hard to sleep, so if you stay, ask for a room that does not face one of the roads.Genuine Hotels.com guest review
"Variety at breakfast would be appreciated"
Everything was fine, except for the unchanging breakfast offerings. Everyday it was exactly the same kind of eggs, sausage, fruit, etc. Some variety would have been very much appreciated!Genuine Expedia guest review
"Very convenient and quiet.."
Hotel is very convenient, well located, staff is very polite and helpfull, parking is inside hotel but you have to pay for..rooms are very clean and confortable,breakfast is variety and healthy, in general Hotel is really nice and warm for short term stay.Genuine Hotels.com guest review
"I WILL RETURN"
Would be nice if there was a pool ... Other than that the location is perfect and the service is great... Nice free breakfast as well... Only complaints are I had trouble finding a parking spot in the garage of which I paid for parking... It worked out in the end so all was well. Also the WiFi in my room had a very weak signal and would only work near […] the front door and bathroom area... They need to invest in a signal booster!! Read moreGenuine Hotels.com guest review
"Great Hotel For a Family Trip to Ottawa!"
We were very impressed with the service provided right from check in, during our stay, and at check out. Hotel staff appeared to be attentive and caring. The room was very clean and everything was in good working order. The Flat Screen TV even had some HD Channels. Free WiFi was a bonus. We will certainly plan on returning again!Genuine Hotels.com guest review
"Employees Seemed Happy, Hotel Very Clean"
The toiletries are Bath and Body Works brand which is very cool. The housekeeping staff actually hand scrub all floors each day. Everyone seemed to truly enjoy their jobs at this hotel. Most hotels I stay at, I can tell that the employees do not like their jobs. The location is perfect because we could walk just a few blocks and find great restaurants […] (Indian, Burmese, Irish, Italian, New American and more). It is around one mile from the start of the Ottawa races at Elgin and Laurier. Oh yes, and the complimentary breakfast is excellent with eggs, sausage, French toast, chopped fruit, yogurt, bagels and much more! Read moreGenuine Expedia guest review
"Excellent hotel! Breakfast is very basic though"
This is a very nice nice hotel. The staff are very pleasant and efficient. I just wish they would include some protein and warm food for breakfast though. It's just bread, butter, jam, coffee, tea and bananas. Scrambled eggs and some cold cuts would make everything perfect!Genuine Hotels.com guest review
Good hotel for the price. Good location. Clean and safe, less pricey than most downtown hotels. Would stay there again without hesitation.Genuine Expedia guest review
"Very pleasent and clean"
Very clean room and comfortable bed. Free breakfast, it's not huge selection but it's good. enjoy your stayGenuine Expedia guest review
"Nice hotel, but roads under construction"
Comfy bed, efficient air conditioning, clean, good Wi-fi. Breakfast included and lots of selection in the breakfast room. Underground parking was an extra $18 dollars/ night -- seemed kind of steep to me. Roads around the hotel (1 SEPT 2014) were under construction and lots of one-ways, so a little tricky finding the place. Overall, 4 of 5 stars, t […] hough. Read moreGenuine Hotels.com guest review
"close to tourist attractions in the area."
Overall, the hotel was fine. Parking was very challenging due to the underground entrance. Continental breakfast was very crowded and disorganized. Entrance/exit was congested and loud.Genuine Hotels.com guest review
Very comfortable beds and very quiet. I enjoyed my stay and would return the next time I 'm in Ottawa.Genuine Hotels.com guest review
"Great hotel for small stay"
I stayed for 2 nights with wife and kids. Hotel was very clean and continental breakfast was the best.overall great hotel to stay.Genuine Hotels.com guest review
Comfortable stay, staff helpful, clean building Good breakfast .A little noisy in hallways when doors are opened or closed.Genuine Hotels.com guest review
"bestwestern, downtown Ottawa"
Very satisfied with this hotel. Hotel is very clean, and comfortable. Breakfast was great. Been travelling for a week throughout central Canada; this was the only hotel, we stayed in, that served bacon in its (included) breakfast buffet. Our room included a small kitchen. The kitchen had its own sink, bar fridge, microwave and cupboards which were stocked […] with actual dishes and cutlery. This feature alone was impressive and would be very appreciated by any one travelling with children. This hotel, sadly, did not have a pool. This somehow escaped me when I booked the hotel. Pools are important to people travelling with kids! However, we still had a good time and I would stay here again. Lots of construction !! going on in front of the hotel.. It was noisy at times. The construction continued all night long for one of the nights we stayed there. The construction made it hard to access the hotel. Parking, was extra $$. Their underground parking was full so we had to park in their overflow parking lot which was located three blocks from the hotel. I personally think this is a little far to be considered hotel parking. The hotel itself was very nice and I felt comfortable and safe inside its walls. The surrounding neighborhood, however, was run down and seemed a bit on the shady side. I was nervous walking to and from our vehicle. Read moreGenuine Hotels.com guest review
Paying $18.50 per day for parking , not expected .Genuine Hotels.com guest review
very good service and clean, good location for walking and sightseeingGenuine Hotels.com guest review
Where's the liquor? I enter a room with no liquorGenuine Hotels.com guest review
I was most impressed! The choices at breakfast were quite generous and having the breakfast room opposite the elevator was a wonderful 'touch'. Congratulations and thank you.Genuine Hotels.com guest review
"Will visit again"
To be honest, I chose this hotel because it was so close to some of my early morning appointments. But it was very much worth the money. Excellent service- my a/c was in auto-mode and shut itself off in the middle of a June night. I tried everything but couldn't figure out how to turn it back on. Finally, I awkwardly called the front desk at 4:00 am […] - a happy voice greeted me and sent someone over almost immediately to fix it. I was impressed by their dedication and prompt attendance. I slept peacefully and enjoyed a lovely breakfast the next morning. No complaints about this place at all. I'll definitely stay again. Read moreGenuine Hotels.com guest review
I had booked two double beds, I got one double plus a pull out couch. With our stay being 1 night comfort was at the top of my list. The couch was not as comfortable as the bed and when I complained about not getting what I requested was told that when you book online through other sites you get whatever is available. The air conditioner sounded like […] a jet engine when it came on and a rickety old car when it shut off. Makes for a very uncomfortable night. The hotel was informed. Read moreGenuine Hotels.com guest review
This hotel was in an excellent location, the service was great, the breakfast was good. The room was clean and comfortable. I would recommend this to anyone travelling to Ottawa. Walk to all downtown amenities.Genuine Hotels.com guest review
Lovely hotel near museum of nature. Room was quiet and clean and having frig and microwave and dishes for guests made it feel more home like. The fitness room was adequate and our stay for 2 nights was pleasant.Genuine Expedia guest review
The breast was good, location is ok. Staffs' service were great too.Genuine Expedia guest review
"Loved our stay!!!"
We were two families with kids and both were provided with an complimentary upgrade to a bigger rooms. Everything was perfect, the staff, the room, tv channels provided, breakfast included, location and the price we paid. Really No Cons!!!Genuine Expedia guest review
"Staff are super"
The front desk staff, a trainee, was fabulous. Every encounter I had with staff was 1st rate and very polite and accommodating. I travel a great deal around the world, many hotels could learn from this one.Genuine Expedia guest review
I have never had a "selection" of pillows to try during a hotel stay....it was wonderful. Breakfast was well organized and stocked even tho it was very busy during the breakfast time. Lots of staff kept it fresh and clean. We would stay here again.Genuine Hotels.com guest review
Hotel staff was extremely courteous and professional. Great breakfast!Genuine Hotels.com guest review
"Our recent stay"
We had stayed here before and it is a great location - this time we were disappointed that the underground parking was full it did not make our day - however, it was not that far and we made due - however, I could see people with mobility issued not being able to walk to the other parking lot - room was clean, staff nice - will probaby returnGenuine Expedia guest review
"Great Hotel and Location!"
For the very affordable amount I paid, this hotel was amongst the best I have stayed in during all my travels. The staff were friendly and helpful. The room was clean and modern and the complimentary breakfast one of the best I have had so far. The downtown location is near most major attractions and within a short distance of the highway. I certainly […] plan to book here again! Read moreGenuine Expedia guest review
"Business trip to Ottawa"
Clean rooms, polite staff and breakfast was great. I recommend this hotel.Genuine Expedia guest review
"the hotel review"
The hotel is nice and clean, it is easy to find in downtown Ottawa. The front desk is professional and friendly. however, the room we stayed was small, it made us feel kind of suffocating in the room with very limited space. The breakfast was not too bad, it is also fresh. We had to pay for the parking, I think it is expensive for a night stay parking […] as the room was not cheap. It feels like it has been topped up. The beds are comfortable and clean. It was worth to stay. Read moreGenuine Expedia guest review
"Nice hotel for Tulip Festival"
We were impressed with the location, close to downtown activities. We enjoyed the fact that we were near the bike trail, and liked our bike ride to Dows Lake. We also had an interesting walk to Sparks St., and Parliament Hill. The tulips were lovely throughout our travels.Genuine Expedia guest review
"Best hotel in affordable price!"
Very nice hotel with all facilities need in your roomGenuine Expedia guest review
My room was on the construction side of the road and the noise of the big trucks and digging was unbelievable……….Genuine Hotels.com guest review
I would deffinitely stay here again, but would not opt to pay for breakfast. It needs improving. ( Waffles were cardboard-like, sausage rounds were greasy and limp, and bacon was tough like jerky. ) It was quiet, comfortable, staff were friendly, helpful and had good knowledge of the surroundings.Genuine Hotels.com guest review
"Convenient location and good value!"
The rooms are quite nice and the free breakfast was more than adequate. However, a very loud noisy fan in the bathroom was disruptive. Overall, and good stay!Genuine Expedia guest review
"Nice location mattress not so nice"
Everything at the hotel was perfect clean renovated and comfy. But the mattress that we had was kinda uncomfortable both my fiancé and I ended up with lower back pain and shoulder pain. Breakfast was amazing all you can eat however it starts kind of late (7:30am) Good experience and great locationGenuine Expedia guest review
"I love it"
the staff was so helpful told us where to go gave us umbrellas showed us the places to visit and see in a short time even gave us an appleGenuine Expedia guest review
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