It was great! no complaints (:Genuine Hotels.com guest review
Response by Best Western Plus Victoria Park Suites Thank you very much!
Very clean and I liked the layout of the room. The breakfast was great as well! Location was very convenient.Genuine Expedia guest review
"Convenient location and large suites"
The hotel is impersonal but it accomplishes its purpose.Genuine Expedia guest review
"Yes, we'd stay here again..."
We were really pleased with the Best Western. We had booked two rooms and when we checked in, one was up-graded to a suite. The rooms are modern, well-maintained and nicely decorated, more luxury than we expected for the price. In-room flat screen tv's; wi-fi upon request. I wanted to take the bed home with me - it was that comfortable! Breakfast is […] included. It's a serve-yourself area with both hot and cold choices of pretty basic breakfast items. It was very busy at 9:30 a.m. Sunday morning; more tables & chairs out would be helpful. Read moreGenuine Expedia guest review
Response by Best Western Plus Victoria Park Suites We are thrilled to hear that we were able to provide you with an upgraded room for your stay to make your stay that much more enjoyable. We hope to see you again soon.
"Nice hotel but hellish noisy"
The hotel is nice, close to Bank Street and downtown. Its clean, friendly etc but its on a main road and I found it REALLY noisy all day and night. It was really hard to sleep, so if you stay, ask for a room that does not face one of the roads.Genuine Hotels.com guest review
"Variety at breakfast would be appreciated"
Everything was fine, except for the unchanging breakfast offerings. Everyday it was exactly the same kind of eggs, sausage, fruit, etc. Some variety would have been very much appreciated!Genuine Expedia guest review
"Very convenient and quiet.."
Hotel is very convenient, well located, staff is very polite and helpfull, parking is inside hotel but you have to pay for..rooms are very clean and confortable,breakfast is variety and healthy, in general Hotel is really nice and warm for short term stay.Genuine Hotels.com guest review
"I WILL RETURN"
Would be nice if there was a pool ... Other than that the location is perfect and the service is great... Nice free breakfast as well... Only complaints are I had trouble finding a parking spot in the garage of which I paid for parking... It worked out in the end so all was well. Also the WiFi in my room had a very weak signal and would only work near […] the front door and bathroom area... They need to invest in a signal booster!! Read moreGenuine Hotels.com guest review
"Great Hotel For a Family Trip to Ottawa!"
We were very impressed with the service provided right from check in, during our stay, and at check out. Hotel staff appeared to be attentive and caring. The room was very clean and everything was in good working order. The Flat Screen TV even had some HD Channels. Free WiFi was a bonus. We will certainly plan on returning again!Genuine Hotels.com guest review
"Employees Seemed Happy, Hotel Very Clean"
The toiletries are Bath and Body Works brand which is very cool. The housekeeping staff actually hand scrub all floors each day. Everyone seemed to truly enjoy their jobs at this hotel. Most hotels I stay at, I can tell that the employees do not like their jobs. The location is perfect because we could walk just a few blocks and find great restaurants […] (Indian, Burmese, Irish, Italian, New American and more). It is around one mile from the start of the Ottawa races at Elgin and Laurier. Oh yes, and the complimentary breakfast is excellent with eggs, sausage, French toast, chopped fruit, yogurt, bagels and much more! Read moreGenuine Expedia guest review
"Excellent hotel! Breakfast is very basic though"
This is a very nice nice hotel. The staff are very pleasant and efficient. I just wish they would include some protein and warm food for breakfast though. It's just bread, butter, jam, coffee, tea and bananas. Scrambled eggs and some cold cuts would make everything perfect!Genuine Hotels.com guest review
Good hotel for the price. Good location. Clean and safe, less pricey than most downtown hotels. Would stay there again without hesitation.Genuine Expedia guest review
"Very pleasent and clean"
Very clean room and comfortable bed. Free breakfast, it's not huge selection but it's good. enjoy your stayGenuine Expedia guest review
Stayed on Friday night. Location was pretty convenient to downtown (20 min walk). Continential breakfast was good. Construction on 1st floor was not a issue at all for us. Overall, very good experience.Genuine Hotels.com guest review
"An Excellent Hotel - Wonderful Staff"
We had a great time at this hotel. The front desk staff were more than helpful and we were very impressed with our room. A nice bed with a "menu" of pillows and an upgraded pillow-top mattress. It was nice to have a little kitchenette too. Continental breakfast would be better if skipped - not a bonus.Genuine Hotels.com guest review
GREAT LOCATION TO ALL SURROUNDING AREAS......MANY ATTRACTIONS NEARBY.....GREAT TRANSPORTATION OPTIONS.Genuine Expedia guest review
Enjoyed everything about my stay! You should consider on your next visit to downtown Ottawa.You can walk everywhere!Genuine Expedia guest review
"great place- surprising"
We booked for one night for an event we had over the weekend. We read the reviews and thought that they might be inflated. Honestly they aren't. This is a great place to stop when visiting Ottawa. Great location, very clean and comfortable. From the reception desk (Stephanie at the reception was very polite and helpful and switched language no problem […] from english to french to accomodate us) The breakfast was suprisingly good for a included breakfast. Very fresh with a lot of service. The underground parking is great and also very clean. We will go back to this place every time we will be in the Ottawa area for sure as the rates are fantastic for what you get. Read moreGenuine Hotels.com guest review
Response by Best Western Plus Victoria Park Suites Thank you very much for staying with us. We were very happy to read that you enjoyed your stay with us. We hope to see you again soon!
"Close to Rideau Canal"
Best Western Plus Victoria Park Suites was close to Rideau Canal and the ice sculptures in the park which was why we choose to stay in Ottawa; to go skating. Only staying one night meant we did not get to participate in everything there is to do in Ottawa (and there is so much to do). But we plan on returning! Awesome breakfast served at the hotel! […] Our room was very clean, great layout, nicely set up with a kitchenette, friendly staff - awe such nice memories! Read moreGenuine Hotels.com guest review
Response by Best Western Plus Victoria Park Suites We are so glad to hear that you enjoyed your time at Winterlude. We look forward to having you back on your next visit! Thank you for staying with us.
"Nice hotel, convenient Ottawa location"
Close to 417 and the downtown core the hotel has underground parking that was very welcome in -28 C weather. Staff and rooms were small but very nice and included a kitchenette but the soundproofing between rooms is an issue for light sleepers. Clothes hangars dragging along the closet rail, showers turning on, doors slammed and headboard banging prevents […] a higher score. Read moreGenuine Hotels.com guest review
Response by Best Western Plus Victoria Park Suites We are glad to hear that you enjoyed our facilities. We enjoyed having you as our guest. We're sorry that you had challenges with sound between the rooms. Rest assured this is not indicative of regular occurrances.
"Centrally located and great comfort"
I was surprised with the hotel as I only paid attention to the location when I booked. Besides the central location, the hotel room was clean and comfortable. The reception service was very friendly too. It was only 1 night stay but I was hugely impressed and I would recommend this hotel to anyone. The breakfast was not that great, but at least there's […] bacon and egg. The only inconvenient was that the hotel is facing a funeral house, but we luckily got a room that was not facing that side. Read moreGenuine Hotels.com guest review
Response by Best Western Plus Victoria Park Suites Hello, Thank you for staying with us and being our guest. We look forward to welcoming you back.
"always the best place to stay"
I have stayed here on many occasions and have haD NOTHING BUT GREAT SEVICE ANDTHE STAFF ARE ALWAYS POLITE AND HELPFULgreat location and excellant hotelGenuine Hotels.com guest review
Response by Best Western Plus Victoria Park Suites Thank you for staying with us. We look forward to seeing you again!
"Hotel in a pinch"
It was fine. I needed a place for my three kids and myself for the weekend.Genuine Expedia guest review
Our experience was good when rating the hotel overall. Rooms were equipped with mini kitchen area which had a mini fridge. Breakfast was quite a surprise since we only thought it would be baked goods. Only bad experience we had is the person across from us came back at 1am and was making so mich noise with the people he was with so I had to call down […] to front desk at 230am to have them come up and tell them to be quiet. Didnt get any sleep that night so ruined the experience for me. Not hotels problem but thought they could of done something for us because if the inconvience. Read moreGenuine Expedia guest review
I had cut myself and the reception desk did not have any band aids or polysporin available. This was the only time they weren't pleasant and helpful. I would have preferred a king size bed.Genuine Hotels.com guest review
"Clean, tasteful, hotel close to downtown."
Great hotel - close to downtown, easy access to the highway and bank street, which has a ton of delicious bakeries, lovely bookstores, and shops. Their continental breakfast is probably the best I've had at a Best Western. Lots of options. Friendly staff, clean rooms, overall a good experience. Would stay again.Genuine Expedia guest review
Nice staff clean hotel good locationGenuine Expedia guest review
"A quite place to stay"
Stayed 2 days. 2nd day internet connection was very slow. Free breakfast was good. All I needed a quite place to stay and even heater was quite enough for me. In my room there was a small kitchen,microwave and some utensils, fork, knife etc. Only thing that seems not (totally) clean was carpet. hotel staff was helpful and nice.Genuine Expedia guest review
"Good hotel in a nice location"
A pleasant surprise, the staff helped us in every way they could, no complaints for our three day stay. For us the location was ideal.Genuine Expedia guest review
"Exceeded my expectations"
This hotel has thought of everything to ensure comfort of its guests and it shows!Genuine Expedia guest review
Location close to bus station, hotel staff friendly and helpful, easy walk to downtown, breakfast okGenuine Hotels.com guest review
"Nice, clean and comfortable."
I enjoy staying at the Best Western when I visit Ottawa. Very clean and comfortable. The staff is courteous and professional. Underground parking a little tight, but then again I have a full size SUV. So wherever I go I have the same issue.Genuine Expedia guest review
"walking distance to most attractions"
enjoyed my stay, breakfast was great, rooms very cleanGenuine Hotels.com guest review
"Within walking distance of the Parliament Building"
Honeymoon -- your hotel staff was wonderful in upgrading our room.Genuine Expedia guest review
"Within walking distance to downtown restaurants"
Nice stay good breakfast handy to everything loved downtown Market good food wireless was greatGenuine Expedia guest review
"Ottawa Comfort and Convenience"
We will return to this Best Western on O'Connor St . Room was marvellous -clean bathroom, met all basic needs, and we found the air quality excellent. Kitchenette handy. The breakfast food hot, with variety, served nicely on china, family friendly. Location in great walking distance in downtown.Genuine Expedia guest review
"Very nice hotel"
I was very satisfied with my staying in this hotel, it was very clean and neat and I don't mind come back again to this hotelGenuine Hotels.com guest review
stayed overnight on a business trip. very professional, newspaper at my door...great hotel.Genuine Expedia guest review
"Convenient Location and Quality for Money"
My recent stay at Best Western, Victoria Park, was surpisingly comfortable and to a high degree of quality for the rate. This is possibly the best kept secret in the City of Ottawa, as I would doubt that there is a better hotel offering to compete with teh quality of the rooms, location or service. This will be my hotel of choice whenever traveling […] on business to Ottawa. Read moreGenuine Hotels.com guest review
"Upset that they gave our room away."
It was a really clean and good sized hotel. But i Booked a single queen bed and ended up with 2 double beds. They gave a plumbing excuse, but it just appears that they gave our room away because we booked with Expedia and there is "no room guarantee". If plumbing was the case then the room guarantee would have been irrelevant.Genuine Expedia guest review
"Comfortable, clean, and friendly!"
We were impressed by the quality of the hotel - we upgraded once we got there, were impressed by the continental breakfast, and really liked the location (close to Elgin and Bank - also walking distance to The Glebe). We weren't quite ready for the price of parking, but this seemed pretty routine for the area.Genuine Hotels.com guest review
Outdoor parking with fees, small room, inadequate loading and unloading area.Genuine Expedia guest review
"Quick Capital Tour"
Great access to all venues - Museum behind the hotel is part of the on - off bus route so easy for those who want the bus or those who want to walk. The boys really enjoyed breakfasts!Genuine Expedia guest review
stayed many times allways excellantGenuine Hotels.com guest review
"Brits visiting Canada"
We were upgraded, so this made it a even better stay, the room was great made me think I would pay the extra if I was staying in a best western again. Breakfast was good. All good. Was a one mile walk to the centre, so had quite a bit of excise as wellGenuine Expedia guest review
Great rates, decent location, helpful staff, and a clean, comfortable room; that sums up the hotel and our experience with it. We stayed for two nights and quite enjoyed ourselves; I will definitely keep the Best Western on my shortlist for any future Ottawa trips!Genuine Hotels.com guest review
Hotel was Awesome. Around 20mins walk to the Parliament but it's an enjoyable walk :)Genuine Hotels.com guest review
I was upset about swiping my credit card for incidentals. I didn't use any other services. I got home to find I had been charged over $100 for a bag of fudgeeooos. The correction was made but not before I had called my bank.Genuine Hotels.com guest review
"quiet location, away from core"
Well appointed, on a quieter street than many but a distance from downtown if you plan on walking.Genuine Expedia guest review
"Mediocre at best"
The hotel itself was not too bad. It had a nice room, but there was a bit of a musty smell, like prior water damage. The property was in a good location in relation to places I planned to visit. There was however a huge problem with parking. I was not told beforehand that there was very limited hotel parking and found out upon my arrival that I would […] have to park my car at a parking lot about half a mile from the hotel. The parking lot was not supervised, poorly lit and in an area frequented by drug addicts and it was outdoors. I had just purchased a new upscale vehicle and complained vehemently about having to leave it there. The employees at the front desk couldn't seem to care less. I left a note for management expressing my concerns. Nobody got back to me. So, I am disappointed with this hotel. In addition, there was a complimentary breakfast but seating was so limited that I ended up having to eat standing up, in a crowded room. Again, I was not impressed. Read moreGenuine Expedia guest review
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