All hotels in Ottawa, Ontario, Canada
1 room, 2 adults
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377 O'connor St, Ottawa, ON, K2P2M2, Canada, ‏‎866-925-8648
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4.4 / 5Excellent

Score breakdown (from 464 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.1
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5.0 / 5Outstanding
excellent!
Genuine Hotels.com guest review
3 night family trip Jul 31, 2015
Zhive
US
5.0 / 5Outstanding
We were pleasantly surprised by the Best Western Victoria Park. The room was big, clean, and comfortable. The hotel was very nice for the price. We'd definitely stay there again if we visit Ottowa. The only negative is that it's further from Parliament and the daytime attractions of the city. Close to some fantastic restaurants at night though, which more than makes up for the walk downtown. Free breakfast was good and cost saving as well. Thanks for a great stay!
Genuine Hotels.com guest review
2 night family trip Jul 17, 2015
Peter
US
4.0 / 5Excellent
"I enjoyed my stay at Best Western Plus Ottawa, ON"
It was a great stay. The hotel's cleanliness, service, and comfort was excellent. My kids wanted to stay more, but we had to get back to work. The only downside was the parking. the parking's space was very limited, but I was always lucky to find a spot even when I got home very late. Otherwise I would give this hotel a (5*****). Overall, I would recommend this hotel to everyone who visits Ottawa.
Genuine Hotels.com guest review
3 night family trip Jul 18, 2015
William
US
3.0 / 5Good
"Best Western Victoria Park, Ottawa"
The hotel was not large however I found the room to be quite comfortable and clean. The location of the hotel although close to the downtown core was not in the most ideal location and I was surprised that I had to pay for parking as there was no indication during the booking process that this would be an additional cost. The breakfast was actually quite good although I found the seating area to be quite small. I would rate the hotel a 6 out of 10.
Genuine Hotels.com guest review
1 night trip with friends Jul 2, 2015
Ken
US
5.0 / 5Outstanding
"Great place to stay in Ottawa"
We wanted to stay in a hotel in which we could walk to Lansdowne Stadium. It was an absolute bonus that everyone was so hospitable, helpful & the hotel was very clean. The continental breakfast was great and there were a few restaurants within walking distance.
Genuine Hotels.com guest review
1 night romance trip Jun 26, 2015
Michelle
US
5.0 / 5Outstanding
"Good hotel"
very good and clean hotel.
Genuine Hotels.com guest review
1 night business trip May 24, 2015
Zaghlool
US
5.0 / 5Outstanding
"6 mins srive from Parliament Hill"
I sooo love the room lay-out. We stayed in a queen suite room. Free breakfast is one of the best, they publish it as continental, it's not! It's hot full breakfast. They have eggs, bacon/sausage, fruits, french toast, etc. Breakfast area is well-staffed too. Parliament hill is 6 mins drive, but who cares, I'd rather drive 6 mins and have a wonderful and beautiful hotel than stay in the center of attractions but pay for a pricey but less comfortable hotel/room without breakfast.
Genuine Expedia guest review
Other trip May 11, 2015
Anne
US
4.0 / 5Excellent
"Excellent"
Excellent location of the hotel. Near to all major tourist attractions, restaurants and museums. Less than a mile from the Parliament building. Reception staff was helpful. The check in and check out process was a breeze. Sadly, the weekend breakfast starts at 7:30 am. Also, the parking charges of 18.95 CAD is no where mentioned till you get to the hotel. I think hotels.com should mention that on the website along with the breakfast timings for the weekends. Overall a great stay.
Genuine Hotels.com guest review
2 night business trip Apr 16, 2015
Maxim
US
4.0 / 5Excellent
"Return to home town visit"
With the exception of a gltich of being given a dirty room at check in, the replacement room was immediately available. the rest of the stay was uneventfull and relaxing. easy in and easy out with the available underground parking.
Genuine Hotels.com guest review
3 night family trip Feb 16, 2015
Robert
US
5.0 / 5Outstanding
"Great Hotel"
I Enjoyed my night very much Everything was great, I will be back.
Genuine Hotels.com guest review
1 night family trip Dec 18, 2014
Diane
US
5.0 / 5Outstanding
"Nice hotel close to Parliment and downtown markets"
We booked this room for business and pleasure. We found the rooms very comfortable and the staff friendly. The location was well within walking distance of shopping and restaurants.
Genuine Expedia guest review
Other trip Dec 11, 2014
A Traveler
US
4.0 / 5Excellent
"Pit stop in Ottawa"
very nice
Genuine Hotels.com guest review
1 night romance trip Oct 11, 2014
A Traveler
US
3.0 / 5Good
"not the friendliest"
wall paper pealing,one of two elevators broke causing long wait,male staff rude,$18.95 to park in garage per night or park in a parking lot three blocks away.
Genuine Expedia guest review
Other trip Oct 5, 2014
mike
US
5.0 / 5Outstanding
"Overall, a great place to stay."
First time in Ottawa. Very nice city with great restaurants.
Genuine Expedia guest review
Other trip Sep 20, 2014
Nancy
US
5.0 / 5Outstanding
short notice very friendly staff
Genuine Hotels.com guest review
1 night trip Aug 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Great value!!"
Everything was neat and clean, the staff were helpful and friendly. The breakfast was much more than I expected - not just pastries - and the staff kept it all well supplied and orderly. That alone saved us $10 per person each day plus the time to look for a place to eat. It is only a 15 to 20 minute walk to Parliament Hill and the Byward Market.
Genuine Hotels.com guest review
2 night trip Aug 28, 2014
Tom
US
5.0 / 5Outstanding
Service was great and room was clean and comfortable
Genuine Expedia guest review
Other trip Aug 26, 2014
Patricia
US
4.0 / 5Excellent
"vacation"
overall, not bad. construction in the area made for difficult travel. garage was a little cramped
Genuine Hotels.com guest review
2 night family trip Jul 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Excelent, nothing else to say!"
Hotel is updated one block away from a nice nature museum, updated rooms, excellent breakfast and very nice staff. Well done!
Genuine Expedia guest review
Other trip Jun 28, 2014
Mario
US
5.0 / 5Outstanding
"Great Location"
Very good and comfortable. Accomodated are needs well. However charged for parking which was dissapointing.
Genuine Hotels.com guest review
3 night trip Jun 15, 2014
A Traveler
US
5.0 / 5Outstanding
"friendly & professional staff. Good Location"
Everyone from the Front Desk, to the Wait Staff to the Maintenance Staff were efficient, friendly and professional. We asked for extra towels & instantly, we had extra towels. The free breakfast included everything from fresh fruit, organic coffee, eggs, cereal, yogurt, bagels and more. The room was beautiful and had 2 TVs, Microwave, refrigerator, and dishes! What a wonderful experience. I would recommend this hotel to anyone.
Genuine Expedia guest review
Other trip May 17, 2014
MM
US
1.0 / 5Poor
"Horrible hotel, impossible to sleep"
There is an insane amount of construction overnight at the base of this hotel and it's impossible to sleep. The staff is not accommodating at all. Stay away.
Genuine Hotels.com guest review
1 night business trip Apr 29, 2014
A Traveler
US
4.0 / 5Excellent
Not aware there was a $18.00 charge for parking
Genuine Hotels.com guest review
1 night trip Mar 25, 2014
A Traveler
US
5.0 / 5Outstanding
It was great! no complaints (:
Genuine Hotels.com guest review
Response by Best Western Plus Ottawa Downtown – Victoria Park
Thank you very much!
5 night business trip Jan 19, 2014
Binny
US
4.0 / 5Excellent
Very clean and I liked the layout of the room. The breakfast was great as well! Location was very convenient.
Genuine Expedia guest review
Other trip Dec 2, 2013
Nancy
US
4.0 / 5Excellent
"Convenient location and large suites"
The hotel is impersonal but it accomplishes its purpose.
Genuine Expedia guest review
Other trip Sep 6, 2013
Jose
US
4.0 / 5Excellent
"Yes, we'd stay here again..."
We were really pleased with the Best Western. We had booked two rooms and when we checked in, one was up-graded to a suite. The rooms are modern, well-maintained and nicely decorated, more luxury than we expected for the price. In-room flat screen tv's; wi-fi upon request. I wanted to take the bed home with me - it was that comfortable! Breakfast is included. It's a serve-yourself area with both hot and cold choices of pretty basic breakfast items. It was very busy at 9:30 a.m. Sunday morning; more tables & chairs out would be helpful.
Genuine Expedia guest review
Response by Best Western Plus Ottawa Downtown – Victoria Park
We are thrilled to hear that we were able to provide you with an upgraded room for your stay to make your stay that much more enjoyable. We hope to see you again soon.
Other trip Nov 12, 2012
A Traveler
US
3.0 / 5Good
"Nice hotel but hellish noisy"
The hotel is nice, close to Bank Street and downtown. Its clean, friendly etc but its on a main road and I found it REALLY noisy all day and night. It was really hard to sleep, so if you stay, ask for a room that does not face one of the roads.
Genuine Hotels.com guest review
Other trip Sep 30, 2012
A Traveler
US
5.0 / 5Outstanding
"Variety at breakfast would be appreciated"
Everything was fine, except for the unchanging breakfast offerings. Everyday it was exactly the same kind of eggs, sausage, fruit, etc. Some variety would have been very much appreciated!
Genuine Expedia guest review
Other trip Sep 20, 2012
Bob
US
4.0 / 5Excellent
"Very convenient and quiet.."
Hotel is very convenient, well located, staff is very polite and helpfull, parking is inside hotel but you have to pay for..rooms are very clean and confortable,breakfast is variety and healthy, in general Hotel is really nice and warm for short term stay.
Genuine Hotels.com guest review
Other trip Sep 13, 2012
Ricardo
US
4.0 / 5Excellent
"I WILL RETURN"
Would be nice if there was a pool ... Other than that the location is perfect and the service is great... Nice free breakfast as well... Only complaints are I had trouble finding a parking spot in the garage of which I paid for parking... It worked out in the end so all was well. Also the WiFi in my room had a very weak signal and would only work near the front door and bathroom area... They need to invest in a signal booster!!
Genuine Hotels.com guest review
Other trip Sep 11, 2012
Derek
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"excellent ottawa stay"
Excellent overall experience.
Genuine Hotels.com guest review
2 night family trip Aug 12, 2015
A Traveler
CA
4.0 / 5Excellent
We enjoyed 3 nights in a suite and were pleased with everything. The breakfast is always good too.
Genuine Hotels.com guest review
3 night family trip Aug 7, 2015
A Traveler
CA
2.0 / 5Fair
"Very Average Hotel For The Price"
Very average hotel for the $160 rate, very friendly and accommodating staff, hot tub area was under construction and not available, even though front sign advertised hot tub.
Genuine Hotels.com guest review
3 night family trip Jul 30, 2015
A Traveler
CA
5.0 / 5Outstanding
Excellent hotel,would be great to have free parking
Genuine Hotels.com guest review
1 night romance trip Jul 31, 2015
A Traveler
CA
5.0 / 5Outstanding
Nice breakfast and friendly staff. We've stayed before and will stay again.
Genuine Hotels.com guest review
2 night romance trip Jul 28, 2015
Sherry
CA
5.0 / 5Outstanding
Clean,comfortable and quiet room,nice breakfast,short walk from parliament hill, definitely will go back on our next stay in Ottawa. Compares to the Lord Elgin but less expensive.
Genuine Hotels.com guest review
2 night family trip Jul 25, 2015
serge
CA
5.0 / 5Outstanding
"Fantastic"
Great stay. The hotel is close to my daughter's and it was easy to get to the canal, to shop and to bike. Rooms were great and staff friendly and helpful.
Genuine Hotels.com guest review
2 night family trip Jul 24, 2015
A Traveler
CA
5.0 / 5Outstanding
"great hotel to saty at while visiting Ottawa"
Great location, very generous breakfast, very nice rooms
Genuine Hotels.com guest review
2 night family trip Jul 17, 2015
Heather
CA
4.0 / 5Excellent
Awesome hotel would go back
Genuine Hotels.com guest review
2 night romance trip Jul 5, 2015
A Traveler
CA
3.0 / 5Good
The hotel was great, the parking was a bit expensive and there is no restaurant. The underground parking is pretty low so wouldn't fit a truck. Otherwise, the hotel was clean and the service was great
Genuine Hotels.com guest review
4 night business trip Jul 5, 2015
Joelle
CA
5.0 / 5Outstanding
"Excellent"
It was a great hotel to spend our two days getaway ,perfect hotel love to book it again anytime ,we do appreciate the service the cleanliness of the hotel ,thanks again
Genuine Hotels.com guest review
2 night romance trip Jul 5, 2015
Hala
CA
4.0 / 5Excellent
"CFL Game stay"
Staff was great, breakfast was good, first floor room was noisy.
Genuine Hotels.com guest review
1 night family trip Jul 4, 2015
Richard
CA
4.0 / 5Excellent
"Great stay"
Everything went smoothly and the staff was lovely and accommodating. The room was very large and comfortable...lots of towels and pillows!!
Genuine Hotels.com guest review
2 night family trip Jun 30, 2015
Judith
CA
5.0 / 5Outstanding
Pleasant area not too far from the downtown. Rates a little high but as the town was sold out there was little choice.
Genuine Hotels.com guest review
1 night romance trip Jun 17, 2015
A Traveler
CA
4.0 / 5Excellent
"Good Hotel"
nice hotel, breakfast was great, some staff could exhibit more customer service
Genuine Hotels.com guest review
2 night family trip Jun 12, 2015
bob
CA
5.0 / 5Outstanding
Excellent experience. Only area for improvement would be to have a service elevator for staff as wait times were long at times.
Genuine Hotels.com guest review
1 night romance trip Jun 12, 2015
Vince
CA
4.0 / 5Excellent
"Homey"
3 nights in the hotel. Front desk staff were exceptionally nice, room was very clean and comfortable. Poorly lit as hotel rooms usually are, and with those horrible uncovered duvets that are just wrapped in sheets. I've seen this so many times I think I'll just travel with my own duvet cover. Bath tub was scuffed, but didn't impact the usability. Tonnes and tonnes of storage. Awesome. Loved that they provided dish soap in the kitchenette. Good sized fridge. Will stay again.
Genuine Hotels.com guest review
3 night family trip Jun 10, 2015
Heather
IE
4.0 / 5Excellent
"Good Option for a Family Stay in Ottawa"
We enjoyed our stay. Our suite worked well for 2 adults and 2 teenagers, since it allowed the teens to have their own space in the main room/kitchenette area. It was very clean and quiet, and the service was good. We liked the location, which is very close to the Museum of Nature and a 15 to 20 minute walk to Parliament Hill, Sparks St. Mall, and the canal. It's about a 10 minute walk to restaurants on Elgin St. The hotel has a great breakfast, which is a huge plus. We would definitely stay here again.
Genuine Hotels.com guest review
3 night family trip May 30, 2015
Sandra
CA
4.0 / 5Excellent
"very good stay"
Very enjoyable! The staff could have been a little friendlier. They weren't pro-active in asking how they could be of help. One had to ask for everything. But they were decent people, just not very friendly.
Genuine Hotels.com guest review
3 night business trip May 28, 2015
A Traveler
CA
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