In general, it was a good experience, although I do have a couple of complaints. I asked the front desk on the very first day to have maintenance come and oil up a VERY squeaky bedroom door and they never came in the 6 days we stayed there. That was a little annoying. Also, I asked the front desk person to set up a taxi for us at 6AM day of departure […] which he assured me had been done. But alas, no taxi showed up at the time. Luckily, another one was hastened and it showed up within 10 min. In a city the size of Boston, you would think they would offer a free shuttle to the airport, considering the cost of the room! Or at least make sure the call for a taxi gets made. Read moreGenuine Expedia guest review
"basic comforts available, no frills"
This hotel is clean and comfortable. Cons- No frills- no restaurant, so had to walk a block in the heavy rain at dinner time. Far away from city center, $25 for cab ride to Harvard square. Dripping shower. Outdoor walk to lobby up a steep slope. Pros- comfortable bed, clean room, ample breakfast, coffee in lobby, free wi-fi, free parking. Friendly staff. […] I would probably go there again. Read moreGenuine Hotels.com guest review
Very disappointed. I want a refund. The room was dated, dirty and seedy. Not what i expect from a Best Western.Genuine Hotels.com guest review
"Good hotel, close to the green line train"
It's a quiet and beautiful neighborhood, the staff are very nice, the rooms are clean, and it's close to the green line train which connects between city center and Boston College.Genuine Expedia guest review
"Supply and Demand"
I understand the theory of supply and demand so I get that prices rise as demand dwindles...BUT...to pay $249 a night for an old Best Western room is really outrageous. The bathroom is small and desperately needs remodeling, the carpeting shows wear and tear from many previous guests, and there weren't enough outlets for charging devices. I have stayed […] at side-of-the-road accommodations that were in much better condition than the Brighton Best Western. This MOTEL has a monopoly on rooms for guests wanting to be near Boston College. If any other rooms were to become available, this Best Western would be out of business. Read moreGenuine Expedia guest review
"Hotel stay worth U$ 90 vs $ 380/night"
This was the only hotel with rooms available reasonably located near to our son's commencement ceremony. There are many Best Western hotels that I have stayed during my motorcyle trips around the USA in much better condition and appeal than this one. It would of been ok if it was located in the middle of nowhere but not in Brighton, 15 mins away from […] downtown Boston. It is a Road Side Motel in a City setting. Read moreGenuine Expedia guest review
"EZ access to BU , BC, Fenway via the Green B Line"
Manager Micheal was very accomodating and professional. Rest of staff was very welcoming and helpful. Hotel is 2 blocks from B Line. Very good restaurants right on same corner. Also ez walk to Beacon Street where there are several nice 'pubs' and restaurants. I gave room comfort a 3 because our room was situated on the upper floor adjacent to the A/c […] units with hummed all nite. Next time I will ask for a room in the back area on lower floor. Read moreGenuine Hotels.com guest review
"strong scent in the room"
This hotel met my expectations, but I had to request a room change due to the overpowering scent in the first room. I looked everywhere to find the source, and the only thing I could possibly attribute it to is a disc in the ceiling of the entry/kitchenette. The second room had a fainter but still intrusive scent. For this reason alone, I wouldn't stay […] here again. If you like, or don't mind strong perfumy odors, this motel is a good choice. I stayed in room 202, and it was very quiet. The beds were comfortable enough, and the room was clean. A decent value, considering Boston prices. Read moreGenuine Hotels.com guest review
"Comfortable 1 night stay"
Overall, this was a great hotel: friendly staff, very clean rooms, comfortable. We were visiting my brother who attends Boston College, and the location was very convenient for this, though not too convenient for getting into Boston. The only critique I can think of is that at the continental breakfast, there was not nearly enough seating for all of […] the guests that stayed to eat. People had to leave to sit on the steps outside. Fine in the nice weather we had, but not ideal! Read moreGenuine Hotels.com guest review
Overall, the rooms were clean, however, there were some unsightly stains on the pull out coach's upholstery that was a bit of a turn off. Otherwise, all else was good. The staff was very friendly and helpful.Genuine Hotels.com guest review
"close to T line to go see colleges."
Arrived late to spend the next day looking at colleges. Good location. Room was fine.Genuine Expedia guest review
"Satisfactory for short stay"
Stayed just one night for convenience after seeing the Pops. The room was too warm and turning the heater dial to off didn't really help. Otherwise it was quite satisfactory. Check in was quite fast and efficient.Genuine Expedia guest review
Our stay didn't begin well, when we arrived, exhausted from a 7 hour drive, to find no one in the lobby to check us in. After about 10 minutes --and a phone call to the main Best Western number-- the receptionist, who is apparently also the maintenance person at night, finally arrived. She was then very efficient. We had requested two beds but the room […] had one king. There were no other rooms available, so my daughter and I shared. The room itself was large, clean and had a microwave and fridge. Very comfortable. The breakfast was very nice, with lots of options, including yogurt and hard boiled eggs in addition to the usual carb overload. Really appreciated the free parking too. All in all it was fine, once we got in, although we had to share a bed. Read moreGenuine Expedia guest review
"Close to the T. Convenient."
Wonderful staff. Convenient. One block from the T. Free breakfast. We'd stay againGenuine Expedia guest review
My stay was the absolute pits, I would not stay there again. The hotel gave me the wrong room and it smelled.Genuine Expedia guest review
Hotel room was very clean and staff helpful. In a great location and only a very short walk to the T station.Genuine Expedia guest review
"The condom wrapper ruined it."
When I walked in the room, I was pleasantly surprised that the room seemed to have been renovated at least within the past 2 or 3 years or so. As I stepped out of the bathroom I noticed an open condom wrapper next to the bed in the corner. Housekeeping must have missed it. That was it for me. I was grossed out. I probably wouldn't go back here because […] of that. I also didn't realize when I booked that this is a motel. I wasn't comfortable having my room door exposed to the street, especially in Brighton. Read moreGenuine Hotels.com guest review
The night staff was very friendly and helpful upon my late arrival. The morning staff was equally helpful when my car stalled and I could not get to mt family' s memorial service. I was very appreciative of her efforts.Genuine Hotels.com guest review
It was nice but when we checked in we were told they could have given us a better rate than hotels.com. It seems like hotels.com does not give the best rates according to this hotel. We paid more using your service than if we had just dealt directly with the hotel. Also the hotel probably needs to replace the mattresses and boxsprings on the beds. They […] were just a little lumpy in our room. The ac/heat made a whining noise all night. Read moreGenuine Hotels.com guest review
close to everything had trouble with heat staff was great action gave us another room staff was great will stay there againGenuine Expedia guest review
"Son move in"
I felt comfortable and everyone was helpful and the location was perfect near my son's new apartment. I will stay there again when I go to visit. CherylGenuine Hotels.com guest review
"Great Value - Great Location"
This is the place to stay to visit Boston! Great value, comfortable clean room, free breakfast, free parking and within walking distance to the T! An all-in-on package!!Genuine Hotels.com guest review
"Close to the "T""
Comfortable for the family. Close to the "T".Genuine Hotels.com guest review
"Comfortable, clean & close to Boston College"
I stayed here for two nights while attending events at Boston College. I had not stayed in a Best Western for years, but this hotel was close to BC, had decent reviews and free parking, so I went for it. My room was clean, the bed comfortable, the breakfast good, the parking sufficient, and the front desk & breakfast room personnel friendly. The heater […] was a bit overpowering, so I just turned if off while I slept so I wouldn't overheat and that worked well. I would stay here again. Read moreGenuine Hotels.com guest review
"Far from fancy but good price-value quality."
Hotels in the Boston area are expensive. This Best Western University was the most convenient hotel in the zone and it proved to be a good alternative. Very well located and its rooms had good space. The breakfast was regular. All in all I would recommend it.Genuine Expedia guest review
"Good location with free parking and breakfast"
Very nice but the heater was broken in the room and there was a little too much noise. Stayed many times and it is well priced but need to have heaters working when it is 40 degrees outside otherwise would have given a 4.Genuine Hotels.com guest review
We booked this hotel for our visit with friends in Brighton Center, and for that purpose it was very convenient. This is not a high quality hotel, but there is nothing wrong with it. All the room entrances are outside, and it's right off of Comm. Ave, which means the actual traffic outside the hotel is minimal. Additionally the Green Line runs just […] steps from the hotel, which was very convenient for going downtown. The front desk staff was very helpful, and they offer a free breakfast in the lobby every morning. The room was very clean, and our only complaint was some sort of mechanical humming that filled the room day and night - it sounded like a giant fan or generator in the walls. Consequently this potentially quiet room hummed and vibrated all night. I think it was just luck of the draw - we drew a room that happened to be next to a generator or central air unit. Otherwise, everything was to our satisfaction. You definitely get what you pay for at this hotel. Read moreGenuine Hotels.com guest review
"Nice hotel close to the T and decent restaurants."
When I made the reservation I had no idea where the hotel was. I was looking for something nearish to BU. It was right on the T and easy to get to BU and to downtown Boston. If I'd known in advance, I could have taken the T from the airport to the hotel. The staff was very friendly and helpful. The room was comfortable and clean (although the bath drain […] had a bit of dried soap in it). The free breakfast was good and plentiful with enough variety. I would stay in this hotel again and recommend it to friends/family. Read moreGenuine Expedia guest review
"Excellent hotel $& close to "T" (rail car)"
Beautiful room, although bed way too soft. Paid a lot more than usual, I'm certain because of time of year. Was in Boston for BU parents weekend. The T (train) runs every few minutes and brings you everywhere! It runs fom Boston college to the government center - the green line. So grateful we were able to park at hotel and not have o deal with traffic […] or parking. The staff was a commuting & extremely pleasant. I'd go here again in a heartbeat. If you're interested in shopping, you can take the T directly to Newbury street--an incredible mile ling shopping area. Better than higher priced hotels because of convenience of T and quality of hotel. Read moreGenuine Expedia guest review
"nice hotel with a non-working heater at boston!"
We stayed here 2 nights, the heater was not working first night, and boston is a cold city! we called them they said they cannot do anything, no help at all! We were almost sick after first night, they fixed it for the second day even though the heater was periodically unfunctional! They did not even apologize for this inconvenience or no refund at […] all. Our trip became terrible due to this. I think no place has the right to say to the customer the fact that they cannot do anything if heater is not working, you find a maintainance or provide alternative ways to provide heating. Read moreGenuine Expedia guest review
met my needs & price. Location a little far from place of businessGenuine Expedia guest review
"Close to Boston College"
Used room only to sleep. Continental breakfast was nice. Free parking a plus.Genuine Expedia guest review
"What a great place!"
This was such a positive experience for us! Stephanie and Zachary made us feel right at home. They helped us so much. We had so many questions and they answered all of them with big smiles on their faces. We appreciated them so much. The maids, workers,, anyone involved in working there, had friendly greetings for us and just made us feel special. We […] were in the area to go to the Freedom trail. From the motel, this involved learning how to ride the subway in to town. We did this each day and it was wonderful to be able to park the car and not move it for three days. We highly recommend this place. Read moreGenuine Hotels.com guest review
Room was a little run down. Took awhile to get the air conditioner to stop putting out warm air. The breakfast area was also very warm. The people at the desk were very helpful. Great location! Able to easily walk to Boston College. Very convenient to Green t-line to Boston.Genuine Hotels.com guest review
"Nice hotel close to St. Elizabeth's Hospital"
Manager was pleasant and accommodating. When we discovered our suite didn't have an alarm clock, he not only brought us a brand new alarm clock but set it up as well.Genuine Expedia guest review
This Hotel Was sketchy To Say The Least. I Booked A King, When I Arrived I Was Told They Only Had A 2 Double. My Keys Did.Not Work Until The 3Rd Trip To The Lobby. There Was One Employee In The Whole Place And He Was More Concerned With Watching TV With His Girlfriend And Baby Than Getting Me Into My Room. Not To Mention There Were NO Parking Spaces […] and The Employee Was Selling Parking Passed For Cash To People Off The Street. NEVER AGAIN Read moreGenuine Hotels.com guest review
The service provided by the employees was decent, but that did not make up for the dated, dirty rooms. The chair next to the bed was so dirty I was forced to sit on the bed and the bed was horribly uncomfortable. The mattresses are beyond needing to be replaced! There were no amenities such as a pool or restaurant which was also disappointing.Genuine Hotels.com guest review
"Good hotel close to universities"
I have stayed several times before in this hotel because of its proximity to the universities. The staff is friendly and offers good customer service. The breakfast can use a bit more variety. Our room was a non smoking room although it smelled like cigarettes. We would stay again because of the convenience of the T.Genuine Expedia guest review
"Best Western in the East"
My room was comfortable and clean. The staff was courteous and efficient. The price was good, by Boston area standards. I'd stay there again.Genuine Hotels.com guest review
Too far away from downtown Boston, Hard to get information from the employe at the counter, she didn't seems to be happy to be there. It was our first time in Boston, we loved the city, but next time we will take another hotel. The price is expensive, compare to other ones with the same quality. But the breakfast was greatGenuine Hotels.com guest review
As others have mentioned, location-wise its not close to anything major but was within walking distance to many T stops and was perfect for where we needed to be. Stayed in the 400s for room. Room was clean and up to date. Came with a microwave and a fridge, which we didn't end up using but was convenient to have. Bathroom was a bit small but overall […] fine. The wifi was free though a bit spotty throughout the night (it was pretty unusable for the first hour). Staff was incredibly friendly and helpful. Breakfast was included and much better than expected -- included hot pancakes, waffles and a cheese omelet on top of your typical cereals and toast. Overall a bit pricey for what it was, though we booked last minute and it was cheaper than other nearby hotels. No fancy amenities but plenty comfortable if you're just looking for a place to spend the night. Would stay here again. Read moreGenuine Hotels.com guest review
"Nice hotel for the price. close to Boston"
It was a short stay but suited our needs. Nice breakfast, comfortable and clean roomGenuine Expedia guest review
"Parking is VERY tight"
It was a clean serviceable room. Check in was fast and friendly. Room was small but had everything as described. It was not a high end hotel but it was comfortable, clean, and conveniently-located. The breakfast room was small -- the food the average spread for a chain hotel buffet (waffle-maker, coffee, danishes, etc). My only complaint was the limited […] parking. There were spaces when I arrived but when I returned from an event, I had to go in and ask where to park as there were no spaces left. I was directed to park on a strip between the sidewalk and the building. In the end it was fine, but difficult when I needed to park the car later. Read moreGenuine Hotels.com guest review
"A bit dated and noisy but convenience won us over"
This is a no-frills hotel and more like a motel, with room that open directly to the street. It's a dated building but fairly clean. We heard a droning noise all night from a generator or electrical motor coming from behind the back wall of our room, so if you stay ask for a room in another area. Stay away from the 500s. A friendly, helpful staff and […] decent free breakfast are definite positives. Read moreGenuine Hotels.com guest review
"Don't stay on the first floor!"
Hotel staff was very pleasant and helpful in making taxi reservation for the next morning. The room was dark, with humidity. When I enterred the room, someone had the AC set to 50 degree. It was so cold that I had to turn on the heat for a while. I fell asleep early in the room, and woke up around 9:30 PM - I felt the room shaking with the boom-boom […] noise. I didn't know what was going on. The noise was coming from the room above, and it went on for about an hour any time someone walked (or stomped?) upstairs. I couldn't go back to sleep till wee-hour in the morning. Read moreGenuine Expedia guest review
"Best on a budget"
Son and daughter-in-law live at the end of the green line near Cleveland Circle and Boston College. We go once a year to visit them and have tried various types of affordable lodging (i.e. bed-and-breakfast, hotel) and this is the best we have found so far. We buy a one-week rail pass (Charlie Card) for $18 and can get anywhere in the city within 2 […] blocks of the hotel. Outside doors are nice. Rooms were clean, cool (in the summer), and included a free hot breakfast every morning. The only thing we wish we'd had was a swimming pool. It was the best we've found so far for the money. Staff was courteous and helpful. Read moreGenuine Expedia guest review
Very close to Boston College Staff very nice and helpful with a couple questions we had during our stay. I would recommend informing your staff that the average taxi ride to and from the airport is $45-50. Upon arriving I ask front desk staff if that was typical fee and she said more like $25-30. I felt like I had been taken by cab driver only to find […] out from Boston College staff that what I had paid was normal. Would normally not have selected a accommodation with exterior doors Room nice and spacious Bath room marginal... there was rott on the door and a window that would not open and no vent fan creating a steam filled bath and room that made everything damp. We opened the outside door but never really were able to "dry out" the room Read moreGenuine Hotels.com guest review
"Desperate need of a renovation."
The room has old furnishings and carpet. The A/C unit very loud. Paid through expedia and at checkout the clerk confirmed this but days later I found out that the clerk still charged my credit card. It took a while but only thanks to my credit card company the double billing was corrected.Genuine Expedia guest review
"Perfect for quick trip"
Check-in was about a 10 minute wait - very reasonable. The clerk mentioned they were sold out for the night and said our 2 double bed room was ready. Our reservation clearly stated 2 queens. She changed the room type quickly. Parking was easy too. The tub in the bathroom creaked when I moved around in the shower, though. Little concerning, but at least […] I didn't fall through to the 1st floor! Very close to the T which was a plus. We never tried the complimentary breakfast. For a 1 night stay, it was fine. Read moreGenuine Hotels.com guest review
"Convenient location to hospitals"
it was clean, quiet and comfortable, which is what we needed after a long day at the hospital and close to go back again the next day. Free food delivery (and good food cheap) and free plentiful parking were unexpected bonuses. Neighborhood felt safe walking the block to 7-11. All staff was very helpful and polite. Free continental breakfast was decent. […] It's definitely an older hotel but updated and maintained. Would not hesitate to stay again or recommend to others. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )