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"Comfortable and easy to find"Reviewed by a Hotels.com guest on May 2, 2012
We enjoyed our stay at the Lord Elgin. The beds were comfortable and our room was very clean. However, the clerk that checked us in was not very friendly. I tried to ask for dinning options and was handed a map and told that I could fine restaurants down further on Elgin Street. That was all she would tell me, no true suggestions as to which one to go to or even the types available. The next morning the clerks were very helpful and friendly. Other than that it was great, and we found it close to the NAC and Parliment Hill which was what we wanted. Shopping is also close by.
"Interesting experience."Reviewed by a Hotels.com guest on Apr 30, 2012
This a very budget oriented hotel in every aspect except the price. It was the most expensive accommodation in our visit to Canada. The host are extremely pleasant people, not only hospitable but like a family, helpful and a great source of support. The shared bathroom, the soft mattress, and a casual setting, reminds me more of a youth hostel than a spa. But I had a great time.
Reviewed by a Hotels.com guest on Apr 30, 2012
This guest did not leave a comment.
"Stay in April"Reviewed by a Hotels.com guest on Apr 13, 2012
Was pleasantly by the cleanliness if the hotel and the location. They are very accommodating, loved that they had laptops that you could use in their lounge and there were snacks throughout the day that you could have all complimentary. Will definitely stay there again. I parked my car in their garage and didn't need it till I left.
Reviewed by a Hotels.com guest on Apr 4, 2012
This guest did not leave a comment.
Location.
Situated in Ottawa, Best Western Plus Barons Hotel & Conference Centre is close to Queensway Carleton Hospital, Andrew Haydon Park, and Centrepointe Theatre. Additional area attractions include Scotiabank Place and Nepean Sportsplex.
Hotel Features.
Best Western Plus Barons Hotel & Conference Centre has an indoor pool, a sauna, and a fitness facility. Complimentary wireless Internet access is available in public areas. This 3-star hotel features business amenities including a business center, small meeting rooms, and a meeting/conference room. Dining options at this green/sustainable hotel include a restaurant, a coffee shop/café, and a bar/lounge. The staff can arrange wedding services, event catering, and secretarial services. Additional amenities include a rooftop terrace, multilingual staff, and barbecue grills. Guest parking is complimentary.
Guestrooms.
The 84 air-conditioned guestrooms at Best Western Plus Barons Hotel & Conference Centre include complimentary newspapers and coffee/tea makers. Beds have pillowtop mattresses and Egyptian cotton linens. Complimentary wireless high-speed Internet access is provided. 32-inch LCD televisions are equipped with premium cable channels and pay movies. All accommodations provide desks and complimentary weekday newspapers; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations and hair dryers.
In-room microwaves and refrigerators are provided. Additional amenities include irons/ironing boards and windows that open. In addition, amenities available on request include hypo-allergenic bedding and wake-up calls. Housekeeping is offered daily. All guestrooms at Best Western Plus Barons Hotel & Conference Centre are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - First Party Certified
This property has performed a self-assessment, also known as First Party certification, of its sustainable tourism practices through Green Key thus taking steps to understand its impact on one or more of the following: environment, community, cultural-heritage, the local economy. The property's claims have not been independently verified by a second or third party certification program.
Fitzs Classic Grill - This restaurant serves breakfast, lunch and dinner, and has a bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Wifiwas non-existent in the hotel, didn't work anywhere except next to the pool, couldnt connect in the rooms at all, and their business center was not working either
This guest did not leave a comment.
"best western conference center"
I found a dirty sock in our room also lots of noise and our room didn't get cleaned even though we told the maid service we are leaving for the day please clean up and one last thing our shower head didn't work well (spay's all over the place eccept down on you)
This guest did not leave a comment.
"Best Western near Bell's Corner"
Everything was fine except for the prople in the room next door partying till after 5 am. We called the front desk to complain and they did come and tell them to quiet down but it really didn't help. That was very frustrating after driving 8.5 hours and not getting any sleep our first night.
This guest did not leave a comment.
"Nice Hotel"
Nice hotel in a suburban type area of Ottawa close to the Centrepoint Theater. Had a large suite with a kitchen area and couch. Room was very clean and up to date. Staff seemed friendly and helpful. Enjoyed the large pool which was also well set up and very clean and reasonably warm. Good restaurants in the immediate area. Easy ride along the river […] scenic route to downown Ottawa and Gatinaeu. Would definately stay there again! Read more
"Very pleased!"
I really enjoyed all aspects of my stay here -- clean, big room with a desk I could work at, nice pool, exercise facility, and overall the best experience for the right price. I had to work about 10 miles away off 417S so it was pretty convenient, except that 417 is a nightmare in the morning and afternoon rush hours -- took me about 45 minutes each […] way! Obviously not the hotel's fault, but if you need 417 to get anywhere, factor that in whether you choose here to stay. Read more
we stayed in this hotel one night after we drove from Pennsylvania. It was easy to get to and easy to drive to downtown Ottawa. No breakfast available and the rooms were comfortable
My plane was cancelled due to bad weather and I was put on a later one. Arrived 7 hours late. The hotel Manager helped me out with allowing my son to enter the room and be there for when I came in which was 1 a.m. the next day. They were very accommodating in every way. Would definitely recommend this hotel to anyone.
"Not bad. Good value and surrounding facities."
Will go back again.
"Excellent"
Big room, big pool with jacuzzi and lots of windows. Good prices. Will be back for sure. Nice stop over or even for longer. Its a nice place.
"Barron's Best Western"
I was very pleased with my stay. The location is perfect for sightseeing. The neighjbourhood is conveniently located for shopping & dining. I would recommend this hotel to anyone & plan to stay there again.
"Best Western Barons Hotel & Conference Centre"
We were very satisfied with the front desk personnel. The room was great and cheary. The bathroom was super clean with granite/marble tub surround and no mildew spots. The price was excellent. It was a n upgrade from the hotel we used to stay at in Ottawa and about $20 cheaper. We are glad our regular hotel was booked solid and that we stubled over […] the Best Western Barons Hotel & Conference Center. From now on we willbe staying at this hotel whenever we are in Ottawa unless the price goes up alot. Lionel Read more
"it was great not far from anything .."
great ppl...would stay again...fantastic service...loved it and quite ....not rowdy like other hotels...
"Good place to stay when in Ottawa"
Nice hotel I recommend to stay in renovated part which at the back the front rooms are little bit outdated. They serve good food in restaurant but only until 8 pm. Altogether good value for the money
This guest did not leave a comment.
"Best Western"
Convenient location, near Highway, but I felt this hotel was overpriced. Toilet in room was not working properly even after repairman worked on it. Would not stay there again.
"Hotel - Great Western&Baron Conference Ottawa"
Excellent location - good service, clean, very helpful. I needed special requirements and they were able to accommodate me. They went out of there way to help! I would definitely stay here on my next trip to Ottawa - Location was good- good assess to were I needed to go! Great Stay!
This guest did not leave a comment.
"Super comfort for the price"
The room was awesome, with a nice bed and a LCD tv. The entire hotel seems to be renonvated recently. Location is great too. Everything is near perfect, and guess what, it's so cheap.
This guest did not leave a comment.
"Convenient"
Close to shopping. Parking is at a premium. Needs renovation.
This guest did not leave a comment.
"Best Western near the arena"
This hotel was in a nice location close to nice restaurants and stores. We went for a hockey game and the hotel told us about a deal with the East Side Marios across the street for dinner and a shuttle to the hockey game. Excellent idea. We would definitely go back.
"Good hotel"
I love the location of this hotel. It is easily accessible by highway. The front desk staff were very helpful and the onsite restaurant was very good. The pool was georgeous but one of the two treadmills did not work properly. However, the maids did not replenish our supplies of soap, shampoo, and disposable cups. Hopefully this can be rectified in […] the future. Read more
This guest did not leave a comment.
"Best Western on Richmond"
The staff was friendly and accomodating. Although some evidence evident (remodeled bathrooms) this is an aging facility wih old carpeting, chipped paint and "musty" smell. King size bed sheets (fitted) didn't fit and kept wrinkling - uncomfortable. Room too small to comfortably accomodate king size bed, freestanding (huge) dresser/fridge/TV stand and […] table and wardrobe and couch and coffee table. One table lamp burnt out and lamp dilapitated.The floor in adjoining restaurant was uneven and carpeting masked changes in elevation causing difficulty in walking. Ok place to stay for overnight but not if you have high expectations - typical for transient business use. Read more
"Best Western Barons"
It is a good hotel if you have a car to go places.
"Best Western"
This hotel was a bit far from the centre of town where we needed to be but, the price was pretty good considering. It had a great pool and exercise area but no towels were available, so we had to use our bath towels for the pool and showers, a bit inconvenient but not the end of the world. The beds were very comfortable -- I had a great night of […] sleep. Read more
"NHL All Star Weekend"
Great Location and nice beds. But watch out for the bus tours.
"just average"
The hotel was OK, but the staff was cold and rude - would not recommond this based on that. They need to upgrade their customer service skills. Also, my room was freezing cold when I got there. It was a cold day and the heater was shut off completely! It took a few hours to get it to a decent temperature. I am fully in support of saving utility costs, […] but they shouldnt of shut down the heat completely, was very uncomfortable. Read more
This guest did not leave a comment.
this was a clean, quiet hotel, very suitable for our needs, the online recommendations were accurate. Excellent for the price.
"Hit and Miss-Best Western Bells Corners"
My family and I have booked this hotel the last few times over the last year and a half. We like the fact there is the pool and the pool area is relatively quiet and clean, and easily accessible. The other plus side to staying at this hotel is it's closest to our friends and family within the Ottawa area. The downside however though, cleanliness of […] the rooms we've had have been questionable most times with finding pieces of food and or garbage around the room, usually hidden it seems and with a 2 and 4 year old that pick up everything they see, makes to be an unpleasant scavenger hunt. Also this past stay, we were given a room that had an adjoining room for reasons unknown, but the downside was, whoever was booked to be our neighbours beside room #118 had a good time out at some bars, but brought the party back to their room while myself and my sleeping family were rudely awakened around 3 AM- and the party wasn't even slowing by 7 AM. This is not the first time we've encountered rowdy neighbours, our last stay we were on an entire floor that was a part of a soccer tournament of teenaged girls and their families, and it was a constant party all night long then while we were just a quiet litlte family of 4 just wanting to get some sleep. I think what bothered me most about this visit was the fact we called after booking saying we wanted to have a quiet room because of our experience the last time. I know whoever booked beside our room were being responsible and not driving home drunk and booked a hotel room, but with an adjoining room it was really not a fun stay. Also we ordered some food from the hotel that was made by the restaurant and it was awful. Burnt like you wouldn't believe and tasted like a charred oven. I would have rather have gone across the road to East Side Marios than order from the restaurant in the hotel. Overall, the convenience of the location was really the only positive thing about our stay, and this goes for the last few times we've stayed he Read more
"Many nearby restaurants, Close enough to downtown"
Our stay was pretty pleasnt at this hotel. Check in was easy, room was clean and spacious enough. Room had a couch, one cuppboard, reading table + chair, fridge, NO microwave. The hotel DOES NOT have an elevator, so if you have big luggages, get a first floor room. The pool, hot tub, gym all looked well maintained, although I did not use any of those. One […] great thing about this hotel is its close to many nearby restaurants. Ikea, which is a furniture store, also has a cafe attached to it is located around 7 mins drive away. Like anywhere else in Canada, there are quite a few Tim Hortons. There is a Kora's breakfast+lunch place about 8-10mins drive away, and it isquite an awesome place. The room we had did not have good heating in the begining. Hotel staff were quite fast in fixing the heater, and also provided us with an additional space heater. The bath tub had an issue of slow exit of water, but we did not bother complaining about it. Oveall, this hotel was a high quality NO FRILL hotel. Its clean, safe, good customer service. Not a lot of perks like the higher starred hotels, but good enough as a three star. Read more
"Checking in Good,Checking out Bad"
I realiy liked the hotel,The room was very beautiful,one of the nices places I ever stayed,I room was very large and roomy,fireplace,big tub.I only thing I didn,t like ,Is I had to leave earliy,two days earliy,I phoned the front desk several times,plus went down to the front desk twice,couldn,t find anyone to tell them I was leaving earliy. had been […] called back home because of bussiness.I evens phoned after I left,I did get a hold of a lady she told me to phone back the next day to talk to manager,I did,The manager call ,left a message,saying he would look into it and call me back,but he never did Read more
"Best Western Plus Barons Hotel"
The Bed was so nice.
"Very comfortable room. Free parking"
The room was very comfortable and clean. Parking was free unlike hotels in downtown. Overall very happy and will stay here again if I get a chance. Two things that can be improved: - there are no elevators; so one has to pull baggage up the stairs. I had two heavy bags and it was tough. - some of the bath fixtures like towel hanger etc were coming […] out. Read more
This guest did not leave a comment.
"Our Hotel Stay at Best Western and Barons Court"
I was pleasantly surprised at how comfortable and clean the hotel was. The bed in the room was LARGE and very comfy. The room had full amenities - good TV, video games (not that I play!), phone, coffee maker. There was a slight problem with the heater (adjusting it) so I called the front desk and right away they sent someone to fix it. The reception […] desk staff were so helpful and let me store my bags there all day even though I had checked out. We had a great breakfast in the attached restaurant which was next door. The food and service there was very good. My only complaint would be that it was a lot further from the centre of Ottawa than I thought. My partner and I took the bus in and it took a long time (an hour). All in all I would recommend this hotel unless you need to be near downtown Ottawa. Read more
"Ottawa,Ont"
Arrived earlier then expected could not get into room until 3:00 oclock was disappointed with this.Any hotels we have stayed at before have let us check in. Thanks !!
This guest did not leave a comment.
"Best Western - very noisy"
The positive part of the hotel was that the room was clean which is important, but the hotel in general looks very old and dirty. It was very noisy in the night
"Clean, close to Scotiabank Place"
the room was clean, beds were comfy. most importantly it was 10 mins from Scotiabank Place - very convenient for the price. Overall - good
"Best western plus Barons Hotel"
No hot water, only warm water, and five minutes of running the water to get it.
The hotel is tired and needs a face lift. The pool liner was wrinkled, the hot tub was not working, my room keys did not work well and the staff did not help much other then give me five sets of keys in hopes we would get a set thath worked, on intermitent success
This guest did not leave a comment.
We had some difficulty with access to rooms as there was no elevator. One of our party has a mobility issue. We were grateful that a service personnel carried our heavy luggage up stairs for us
"Great Hotel"
The hotel was very clean. The room was excellent and very clean and well prepared.. The bed and pillows were extremely comfortable. The best we have ever had in a hotel.
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