Our check-in experience was terrible and made our visit in Washington DC not starting out in the right note. Our check-in at around midnight after a long flight took more than 30 minutes and the night staff even got the rooms mixed up. However, the day staff and the hotel location made our 4-day stay for the better. The cleaning staff could have paid […] a bit more attention to details by replenishing water, towels and toiletries. We had to call and requested these daily. We'd stayed at Sofitel at other locations around the world and had had great experiences. Can't really say the same for this particular Sofitel. Read moreGenuine Expedia guest review
Large, clean, modern room and bath. Great service. missed having a coffeemaker in the room.Genuine Expedia guest review
Location is ideal to walk around National Mall. Hotel is good distance to White House as well. Very elegant and beautiful hotel. Our room was comfortable and quiet. Having stayed in numerous hotels in Europe, I got used to delicious breakfast buffetts included with the hotel stay, so was disappointed that this place didn't offer that. Overall, a great […] hotel. The hotel staff was very courteous and friendly. The valet parking was a little too pricey. Read moreGenuine Expedia guest review
"Sofitel Hotel Washington, DC"
Great location, very friendly and attentive staff. The rooms are tiny which we could have lived with but each night they only left 1 towel for my wife and I. Each night I complained and they promised to correct it the following day but 4 straight days, only 1 towel. Unacceptable. The Hotel bar was overpriced too. We went next door to Joe's Stone Crab […] and across the street to the Wooden Grille and got much better prices. Read moreGenuine Expedia guest review
"An Hotel that leaves much to be desired..."
Our room was very small, with an unusable closet and carpet with small stains and a hole right in the entrance to the room. We asked for a new room and the management placed us in another nicer room, but we had to put up with drilling until 11 PM! We complained, and the management discounted our first night from $400 per night to $200 per night.... […] The towels are ship and rough. Our room was for two people and they only had one robe in the room. We stayed 4 nights because we were under the impression that we had already paid for all 4 nights. Otherwise, we would have left. Many details in the hotel need the attention of management: the breakfast is very subpar and extremely expensive; the flowers in the entrance hallway have dirty old water and many are dried out, etc., etc. One thing was up to par. The personnel at the desk, and the bellhops were very gracious and extremely friendly... Read moreGenuine Expedia guest review
Close to many DC sites felt pampered by hotel employeesGenuine Hotels.com guest review
"Nice hotel close to White House."
Everyone was courteous,the hotel was beautiful and very clean.Genuine Expedia guest review
"Great Location and Nice Hotel"
Weekend getaway and location was perfect for walking to monuments & museums. Dinners and Dupont Circle also an easy walk, and only a $9 taxi to Georgetown. Hotel was nice, with good coffee in the mornings and nice bar at night.Genuine Hotels.com guest review
"Fantastic location for a couple of first timers"
From check-in to check-out, this place exceeded our expectations. It's a few blocks from the White House and only a slightly longer walk to the monuments of the Mall. The bed was super firm, which some people may love, but wasn't for me. Room maintenance was done twice daily, and the place was clean as a whistle. Loved it!Genuine Expedia guest review
Phenomenal hotel staff-incredibly professional and conscientious, sincere and friendlyGenuine Expedia guest review
"Suite worth every penny"
Great location. Wonderful room. Quiet and spacious. Friendly and professional staff. Wifi had some blips but generally okay. Room did not get serviced one day so we were running low on trash/recycle space with water bottles, etc.Genuine Hotels.com guest review
Excellent stay and servicesGenuine Hotels.com guest review
"A pice of France on DC"
Lovely very confortable hotel, well mannered friendly staff, accessible and close to everything.A pice of France on DC.Genuine Hotels.com guest review
"Great hotel for the price"
Great location and great service for the price. Hotel is in need of some updates. The Lobby button in one of the three elevators didn't work. And, the rugs in the room had some stains and need to be replaced.Genuine Hotels.com guest review
"Well worth staying here."
Very nice hotel in a great location. Rated service down only because a requested cork screw was never delivered and, upon departure we called for our car to be brought up and waited outside for 10-15 minutes only to find that the parkers had never been told to bring it up. Rooms are a little dark. But all that is minor compared to the comfort and convenience […] of the hotel. Read moreGenuine Hotels.com guest review
"Sofitel Hotel - Washington, DC - Wonderful"
Wonderful, hotel, staff and food!Genuine Hotels.com guest review
"very very very disappointed with our stay"
After reading all of the good reviews on TA, we decided to book a 5 night stay at Sofit Hotel and for a "luxury" class hotel it failed miserably. We travel extensively and always in luxury class hotels in general. Part of the reason I book with Sofitel was that they are part of the Expedia VIP+ hotel where you are suppose to get up grades and special […] treatment when you are an Elite Plus member. We booked their best room available in their best Luxury room class. Upon arrival, the greeting was warm and friendly and they informed me that I was entitle to an up grade to Jr. suite, but alas the suite was sold out for the last 2 days of my stay, I was ok with that, until I check that night out of curiosity, and in fact they were selling the Jr. suite on their web site available during our entire stay. I call the front desk and ask them about it and they say there is a mistake on their web site, and the rooms are not available during the beginning of my stay. So which was it beginning or the end of my stay the room was not available? they then say they would up grade me to the suite for the last 3 nights and I was ok with that. well that never happen. if that was all the problem, I would have not been so disappointed. once we went to our "luxury" room, which I was promise was their best room in the class , high floor and with great view. well the room had no view, on the 5th floor and rather sterile looking and no charm at all.please read the complete review on Tripadvisor Read moreGenuine Expedia guest review
"Fun in D C"
Great ThanksGenuine Hotels.com guest review
"Wonderful hotel near monuments and White House."
Was on business and stayed one night. Quiet and within walking distance to office.Genuine Expedia guest review
"walk to the Mall and White House."
The location was excellent and the staff was very friendly. Beautiful lounge area, with a very European crowd. Great restaurants within walking distance, as well as a very chic French restaurant in the hotel. Much nicer and quieter on the weekend, as it is obviously a more business oriented guest during the week.Genuine Hotels.com guest review
Very convenient to many restaurants within walking distance and within a couple of blocks of the White House.Genuine Hotels.com guest review
The bed was hard, the pillows to soft, room was bland. Not worth the money.Genuine Expedia guest review
"Hotel Sofitel, Washingto DC Rocks!"
Loved this hotel! The location is perfect if you are planning on touring DC. Close to the mall and the White House, the surrounding area is clean and safe. The hotel was very clean, and very low key. Few tourists, and not too crowded. The large room had enough space for me to lay out my yoga mat and do some stretching and the bathroom was very modern […] and clean. Shout out to the head concierge, Cynthia. Extremely personable and efficient in her job. Oh and the bar was great too; nice wines, not too high priced. I would return next time I visit DC! Read moreGenuine Hotels.com guest review
"Best location in DC"
This was a great stay in DC over the weekend. Hotel is conveniently located in walking distance to museums, restaurants, parks. Room was very nice as well.Genuine Hotels.com guest review
"Will come again"
Great staff, very friendly and service was prompt. Excellent location. Rooms are small, but to be expected in DC or any other large city.Genuine Hotels.com guest review
"Luxurious hotel with wonderful service!"
Luxury hotel without the attitude. Stayed for 4 nights w 3 kids and husband. Wonderful experience. Staff all smiles. Cookies and milk delivered first night. Complementary coffee in the am. Great location only two blocks from White House.Genuine Expedia guest review
My wife and I did a Thursday to Monday trip to DC. It was a first trip for both of us. The location of the hotel was great, walking distance to most everything we wanted to see. The hotel was priced better than The Willard and the Hays Adams the other two I was considering. The bed was comfortable and clean but the room was small and that was after […] an upgrade... Read moreGenuine Expedia guest review
Great location near the White House and Mall; try Woodward Table across the street for outdoor dining. Very comfortable bed.Genuine Expedia guest review
Great hotel experience.Staff is incredibly friendly and attentive.The rooms are well appointed.The location is perfec.Genuine Expedia guest review
Business trip - stayed one night - would have loved to stay longer and will definitely visit again. Perhaps for pleasure next time.Genuine Expedia guest review
"Great hotel right in the middle of the city"
Hotel staff was excellent they did everything they could to help us outGenuine Expedia guest review
Great location and wonderful staff. We will stay there again on our next trip to DC.Genuine Expedia guest review
The hotel is very good. It is close White House and the main points in Washington. The service is high quality.Genuine Hotels.com guest review
"Excellent hotel with a central location"
The staff was exceptional. They were curteous and knowledgeable of the area. Our housekeeper was very friendily met all our needs in a prompt manner. We will recommend Sofitel to anyone.Genuine Hotels.com guest review
you can't beat the location and the staff was wonderful. the rooms are somewhat small however they were very clean and comfortable. there was one waiter in the bar that was a little bit rude. We brought it to the attention of management when we checked out and they remove the charges from our billGenuine Expedia guest review
Especially enjoyed the charming Ani. She was especially helpful and knowledgeable. I felt as important as anyone in D.C. thanks to. All the great service from car, bell hop, to wait staff and check in.Genuine Hotels.com guest review
"First trip to DC"
OMGosh .. From the minute we walked thru the door we were treated like royalty. The concierge made reservations at a nearby restaurant for us and referrd us to multiple restaurants for other meals. The bellmen were always attentive and our room was perfect and the beds very comfortable. The ambiance was over the top.Genuine Expedia guest review
"A French touch in the middle of DC"
Just two blocks from everything there are to see or to get the ride to see everything. Very French, very classy!Genuine Expedia guest review
"Great hotel; walking distance to the great sites"
Great stylish hotel with excellent staff, and a great location. Within walking distance of The White House, Washington Monument, Lincoln Memorial, World War II Memorial, and all the Smithsonian Museums. Try the Old Ebbitt Grill, just 2 blocks from the hotel.Genuine Expedia guest review
I had booked this hotel on reputation of the name over some other similar priced options in the area. While very nice, I had expected more. For example the closet space was extremely small, and the offerings at the bistro very limitted. Not a bad place to stay, but next time will choose another hotel for higher end price.Genuine Hotels.com guest review
Hotel has fantastic location off the Metro and near the White House plus convenient dining all around! Thanks, Sofitel Washington!Genuine Hotels.com guest review
"Nice but showing some wear"
Lovely neighborhood, great door staff, front desk and cleaning service, but the hotel is showing wear. The carpet and room furniture were peeling, door was not closing on mini bar, etc. overall nice place and the location to the sights was excellent. So much of DC is within walking distance from this hotel.Genuine Hotels.com guest review
We are very happy with the hotel in every respect. The location is very convenient for visiting DC whether by walking or taking the Metro. Very friendly and efficient staff really made the stay enjoyable. Although we only had breakfast in the hotel, the quality of food and service of the restaurant is superb. We will definitely stay here again for our […] next trip to DC. Read moreGenuine Hotels.com guest review
"An excellent place to stay"
This is one of the nicest hotels I've ever stayed at. The staff is superb from the front desk to the concierge to the people at the entrance. I was there with my wife for the Labor day weekend and we had a great time. The hotel is nicely located near the museums and sights of interest. The attached restaurant is nice for lunch and reasonably priced. […] The room was nice and comfortable. Little requests such as for extra towels was taken care of quickly. We ate dinner at Zatinya (middle eastern) and Siroc (modern Italian). Both are excellent and highly recommended. Read moreGenuine Expedia guest review
"Friendly and convenient"
We had two rooms and the a/c in both had a thermostat lock at 65 degrees. DC weather was in the 90's and none of us could sleep under the covers because we are sure the thermostats were not calibrated. We had to tell the front desk about the janitorial staff not cleaning well and upon arrival in my room there was a wad of hair on the bathroom floor. […] We had to ask for a coffee pot and the old sofitels used to give you a loaf of French bread but not this one. The bedding had only the mattress sheet not fitted and the coverlet. I wonder if they wash the coverlet between stays? Read moreGenuine Hotels.com guest review
everything was fine but there were some dust on TV and Audio. Overall cleanese need to be improvedGenuine Expedia guest review
Excellent stay at an excellent hotel! It is centrally located and close to everything.Genuine Expedia guest review
we enjoyed our stay very comfortable room. Definitely would recommend to friendsGenuine Expedia guest review
"close to white house and smithsonian"
Housekeeping entered room on two separate days and left without making sure door closed properly. Security was apologetic but will not stay here in the future.Genuine Expedia guest review
upgraded to a suite for free! simply awesome experience! staff were courteous and efficient! our best hotel experience so far!Genuine Hotels.com guest review
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