"Not as good as what I expected"
1. The room smelled so bad. I had to open the door for a while to let the air circulate when I entered the room. They should replace the carpet with hardwood floor or something else. 2. The quality of the mattress is very poor and I can feel the iron coils when I laid down. It's not comfortable at all. 3. The service is very poor. There had 2 people […] stay in the room, but they only leave one small face washing towel. I personally went to front desk to ask for an another one and it never came. The front desk said that the hotel experienced the small towels would be missing if they leave more than one in the room. I don't buy this. 4. Over all the room is too small and it does not feel very comfortable at all to stay in the room. Read moreGenuine Hotels.com guest review
"Decent but nothing special"
This hotel is great if you just want to lay your head down at night..but don't expect much more than that. As you walk in, there is an odd musty, old building smell that lingers through the hallways (our room was fine though). The front desk staff was ok, nice once you talked to them a bit, but not overly friendly or attentive. The rooms were fine; […] clean, spacious, and actually the bed was super comfortable/updated. However, there were very basic amenities in the rooms; we did not have curtains, an ice bucket, or an iron. The walls were also peeling/cracking, and some outlets didn't hold plugs all that well. We never ate in the restaurant, however I never saw more than one person there so I probably would not recommend it. The pool was a OK size but the area surrounding it was TINY. Don't book this hotel thinking it's some great pool area where people will be hanging out. The one super positive thing I would say about this hotel is it's location - perfect! Walking distance or a short cab ride from everything. I would recommend the hotel but again, don't have high expectations. Read moreGenuine Expedia guest review
"Close to the beach, Nothing special"
My girlfriend and I tried checking in before the check in time which was listed on the website as two. Once we got there not only were we early but the reception at the front desk told us to just leave our luggage in the corner of the lobby. When we heard that we were like, "you serious". The reception told us don't worry there are cameras all around. […] Therefore there was no concierge. Basically good luck with your luggage and personal items. Another thing we found disturbing was the room we were staying in. It was out dated, had a lack of space for bath towels, no menu for the downstairs cafe and no TV guide. Read moreGenuine Expedia guest review
"Bad guest service"
Guest service was terrible. When I arrived one person named Ninfa was at the reception, she was terribly rude, at a point that I avoid talking to her during the 4 days I stayed there. When I said I had packages at the reception, she charged me 5 dolars per each package saying that was communicated before, which was a terrible lie. Terrible! Never coming […] back and never recomending. Read moreGenuine Hotels.com guest review
"Great location and right price"
Convenient location near Lincoln rd and couple of blocks from the beach, clean rooms I love the free wifi. I would consider this hotel for my next trip.Genuine Hotels.com guest review
"beat up but acceptable"
it is an ok place.....the "suite" is a hotel room separated by an old cabinet in the middle...the furniture, the tv are all teenagersGenuine Hotels.com guest review
"Clean & Convenient Location. That's it."
We arrived @ 2:30 and parked our car. We were told we could not check in until 3, even though the brochure in the room says 2. We had to sit in the lobby for 30 minutes. The guy who checked us in was not overly friendly. We were given a very small room with a queen bed. We ordered and paid for a king superior room, so we had to go back, complain, and […] were finally given the room we had paid for. Staff was okay. Nothing great. Things were very clean. Rooms were very small, with few updates. No coffee makers. Bathroom was tiny and uncomfortable for two people....can't imagine more. Read moreGenuine Expedia guest review
"Nice hotel literally across from the beach. People"
Had a blast!!!!!!! Went out everyday! Restaurants closeGenuine Expedia guest review
"Nice Hotel and nice area."
The hotel was nice and the room. I didn't like that didn't have key cards for the door, but that wasn't a big deal.Genuine Expedia guest review
"great hotel to stay in."
Perfect hotel! Amazing, i love it.Genuine Hotels.com guest review
Staff was not very friendly. Other guests that were checking in after midnight were very inconsiderated of others staying at the hotel sleeping. They were very loud outside the hotel as well as inside. The pool area is VERY small. Front desk was not well organized...no pens to check you in and ran out of towels. Surprised room service cleaned up rooms […] late in the day...around 3-4pm! Other hotels I've stayed at were already cleaning rooms at 8am-9am and when you came back in the afternoon the rooms were all cleaned. We come back to this hotel in the afternoon to relax or take a nap, and they haven't been to the room yet. I will most likely not stay at this hotel again. Read moreGenuine Expedia guest review
Room was dirty and smely, there was hair in the bathroom, filth on the floors, and the sheets were not clean, check in was at 5 - two hours after reservation time. The staff could not care less. Worst hotel experience.Genuine Expedia guest review
"Great value and location"
Very clean and hands down best value for location. If you just need a room, fine. Bathroom tiny and no tub, just shower, and no shelf for soap, shampoo, etc. Wifi very poor signal or didn't work and no desk in room or in lobby to work at, not able to print boarding pass. Cafe small and not great, pool in shade and didn't use, so close to beach. Used […] Starbucks when I needed to work for wifi. Ironing board in closet kept falling down, don't know why they couldn't do an over the door hook for it. Read moreGenuine Hotels.com guest review
"Good Location but not so good hotel"
The only really good thing about this hotel was the location. It was only a short walk from the beach and the local shops and restaurants. The room was supposed to comfortatbly fit 3 people and it was a squeeze. There was constuction going on in the building next door which started promptly at 8:10 am. Which is not good when you had not had a good nights […] sleep because of the noisey comings and goings in the hotel. OK for a one night stay but I wouldn't reccomend for a longer stay. Read moreGenuine Hotels.com guest review
"Close the attraction"
Nice close to the attraction I forget some of my clothes in the room. In the begging, a lady in the reception desk said they through it. Later, I check again and there was another man who helped me and allow me to go to the room and I found my clothes.Genuine Expedia guest review
Off the main streets. But Within 2 min of all the action. Quiet at night as well.Genuine Hotels.com guest review
"Relaxing night in SoBe"
Love the location! Just a couple blocks to the beach or Lincoln Ave. shopping. You can go out clubbing and then come back to a nice quiet place to sleep. So much better than your window panes thumping from the bass of the dj's music at 3am! A classic older hotel, updated, room was clean and comfortable, friendly staff. It has a small pool, but you'll […] want to take the short walk to the beach. I would definitely stay here again. Read moreGenuine Hotels.com guest review
"Great Location, Poor Service"
The location of the hotel was great! Close to shopping,dining, and the beach. We stayed from 6/7 - 6/10/13.Hotel is very outdated, staff was not very attentive. We realized the second day of our stay the stove/oven didn't work. We reported immediately to the front desk, he looked at the stove and realized it couldn't be fixed so he offered to heat our […] food in another room until he realized the room wasn't vacant. We constantly had to ask for clean towels which we were told to come and get ourselves because they didnt have enough staff. We also had to ask to have the room cleaned daily. I asked to speak to the manager concerning the broken stove/oven but Iwas told he would'nt be available until Monday morning. Long story short I was told to leave my email address and I have yet to here from the manager concerning this unresolved issue. I will not be staying at this hotel again, customer service is very poor. Read moreGenuine Expedia guest review
Located very near lincoln road. Front desk gentleman was not welcoming at all and would hardly speak 2 words. Rooms were decent but cleanliness could be better.Genuine Hotels.com guest review
"What I expected"
Nothing fantastic about this Hotel except its location and price. The room was clean and bed comfortable. I would stay here again since I don't spend a lot of time in my room. If your looking for a place to hang out at and do the whole resort hotel thing this isn't for you.Genuine Expedia guest review
There was NO PARKING. I had to park half a mile away....and the Internet was very unusable.. Don't botherGenuine Hotels.com guest review
"Nice hotel, but not not worth it"
I paid over 200 to stay in this hotel for one night which i have no problem with. When entering the room, it respembled a jail cell size (box shaped) with just a bed, thats it. For the price they offer you nothing, no parking no breakfast. Only one staff member and they were very mono tone. Your on South Beach for crying outloud act excited to see your […] guest!!!!! NOT WORTH THE MONEY Read moreGenuine Hotels.com guest review
"Perfect for a weekend with girls"
Bathroom needs updating. A refridgerator would have nice.Genuine Expedia guest review
"A weekend to remember....No Regrets"
This hotel is located close to all the stores, restaurants, and the beach. I was greeted with a smile by all the employees. Housekeeping was on point fresh towels and room service everyday. I will be staying here again. We thank you for your hospitality.Genuine Hotels.com guest review
Quaint, simple accommodations at a reasonable rate. Great location: easy to find, easy to park, and close to symphony center, beach, shopping, and restaurants. .Free wi-fi available, though the speed, at times, was almost too slow to use, which could be a plus, if like me, you are trying to discourage a workaholic spouse from working on vacation.Genuine Hotels.com guest review
"Very impressed with the location and service!"
We arrived in the late afternoon the day before Easter Sunday. Immediately greeted with a warm smile from the woman behind the desk. She was very helpful as we put our things in our room and wanted to get out and explore. Loved this hotel! It's in a great location. Very clean. Will stay there again!Genuine Hotels.com guest review
Hotel was fine, room was clean, bathroom small, front desk person was nice. It was a rainy day so we didn't get to use the pool. Big downside, no parking, there is a lot across the street it costs $30/day... Miami prices! For the money, the room was a good value.Genuine Hotels.com guest review
Location was great--easy walking distance to the Miami Convention Center, Filmore, and the restaurants/shops on Lincoln Rd. The rooms themselves were no frills except for wi-fi (i.e., no coffee maker, microwave, or refrigerator). Bathroom was also small/cramped. Some dust and mold, but, overall, given the price and location, it was adequate.Genuine Hotels.com guest review
"Perfect location for beach, shopping, and night li"
Great location, half-block from Lincoln Road and Collins Ave., yet our room was quiet. Hotel showed its age, but room was clean and bed comfortable. One block from the beach, great shopping, friendly staff, and the price was right. We will come back.Genuine Hotels.com guest review
We arrived early from the airport and the young fellow at the counter was very accommodating . Took care of our luggage while we took in the sites. We were able to book an event right away with him . Our room was clean , very close to the shopping area. Maybe a little too close ?! The shopping was amazing !! Very close to restaurants. At night or early […] morning it was nice to sit at the patio with a tea or coffee . Family visiting Miami was able to leave their car at the cheap parking across the road in order to have time with us . We would stay at this hotel again when we visit Miami again. Read moreGenuine Hotels.com guest review
Just spent one night at this "little gem". Staff were friendly and helpful, held our luggage until the room was ready and offered us different options on the available rooms. Hotel is within walking distance to Lincoln Rd, the beach and basically the fun, social and educational of Miami Beach. Parking is across the street from the hotel. We would return […] again and most certainly recommend it. Only critique would be that the walls are thin and you can hear your neighbor's voice. Read moreGenuine Hotels.com guest review
"simple, clean, great location hotel"
Nice clean hotel with a great location. Staff was very nice as well. Will return in the future.Genuine Expedia guest review
My husband and I booked this hotel after seeing a good price for South Beach and convenient location. After reading some of the reviews we were a little hesitant but decided to try it anyways. We found the hotel staff to be quite friendly and helpful and our room was very clean and neat. Everything was spotless, very simple room. It's the perfect hotel […] to spend the day out sightseeing and then come back to sleep at night. Yes sometimes at night it can be a little noisy but it's not awful. There isn't parking onsite but across the street is a pay to park lot that charges $40 for a 24 hour period until 12 the next day and if you want to stay longer, you can pay $20 extra. The location is perfect, a short walk to most amenities including Ocean Dr and the surrounding area. Read moreGenuine Hotels.com guest review
"Great location, Nice hotel, Ok rooms, nice staff"
Great location, walking distance to all places in south beach. Nice Hotel, ok rooms, pleasant staff. Recommended for the price and location.Genuine Expedia guest review
"Straight to the point hotel"
The location is great. Hotel is straight to the point! Though the hotel can be a bit cleaner. But all in all good place for a quick stayGenuine Expedia guest review
"Good Hotel For a Budget"
Good experince and is a great location, very close to the ocean (5 min walk), right next to lincoln road mall and a 10 min walk to ocean drive. Room was tidy, but very small bathroom with no fan, but otherwise a good place to stay and not very spendy.Genuine Expedia guest review
Location was great, short walk to the beach and Lincoln rd . Restaurant closed for dinner. Lunch was great, breakfast OK for checkout day. Restaurant staff was great. Desk staff could care less, we met four of them and felt like we were bothering them. Check-in with reservations and pre-payed, took 20 minutes.Genuine Expedia guest review
"Might as well not have a pool"
My 15 year old son & I stayed here for 5 days... The room was clean and cozy & we felt safe. Great location, We were in walking distance from everything. Had breakfast in the hotel restaurant & it was a little pricey for what we got. Only ate there once. We were disappointed with the pool. We never went swimming because It stayed in the shade 99% of […] the day and it's not heated, so the water was freezing! Definitely think the hotel should invest in a pool heater, because it's very disappointing to stay at a hotel thinking you're going to go swimming but can't! Read moreGenuine Expedia guest review
"Good Place If You'll Spend No Time in Your Room"
The rooms are very small with just a bed and a bathroom, but practically on Linclon Rd. ATM across the street and a pay parking lot, too. Good for a weekend of gonig to the beack and shops, but not for hanging around in or dining. There is a small pool with no view of anything around. No room service and limited help from the desk clerk.Genuine Expedia guest review
"Great Place-Definitely a Pleasant Surprise!"
The Crest Hotel was a great steal. I am very realistic about what I expect whenever I get a bargain, but the Crest--and it's super friendly staff--far exceeded my expectations. The location was great, the room big and clean, and the hotel very nice. I will DEFINiTely stay here again!Genuine Expedia guest review
"Wonderful, attractive, location and facilities."
My sister and I stayed in the Crest while we were in Miami for a wedding. The hotel was wonderful for us--close to the wonderful restaurants and shopping on South Beach. The 24- hour staff was very helpful, friendly, and gave us reason to feel secure as travelers. The restaurant was good and convenient, just downstairs. Since we stayed 5 nights, we […] especially enjoyed the full kitchenette. Read moreGenuine Expedia guest review
This hotel is nice! I stayed 3 nights with my boyfriend & loved it. it's close to everything. It was very nice!Genuine Expedia guest review
"Worst hotel experience"
This had to be one of the worst hotel experiences I have ever had. We booked a superior double room, with two double beds at the Crest Hotel Suites as part of a package through Expedia. There were four girls on the reservation and we had requested a room that would indeed accommodate four people. When we arrived they provided us a superior single room […] as they phrased it which contained one double bed and a couch. There was no closet in the room. Upon entering the room we complained that there was only one bed, but unfortunately all they had left was a single room. We asked if we could have a cot or something but unfortunately they were all out of cots and again could not accommodate us. He assured us that the next morning there were a number of other guests leaving the hotel and that they would indeed be able to move us into a double room. We called down to the desk in the morning and we were told again there were no double rooms available. Finally the front desk called the manager, and relayed the message that the manager said they could not accommodate us so they cancelled the rest of our reservation and we had to be out by noon. Talk about customer service, and apparently we are the idiots for ignoring the fact that this happened to others and was in other reviews. Don't stay here! Read moreGenuine Expedia guest review
The location of this hotel is great. Close to the beach and public transportation if needed. Restaurants are in abundance. The hotel room was clean and inviting. I was also impressed with the bathroom. The hotel staff are friendly and very helpful, they made my stay very pleasant. My only two complaints are that, one, the food in the small cafe is VERY […] pricey and the bottles of water provided should be complimentary. In general my stay at Crest Suites was a pleasant one. Read moreGenuine Expedia guest review
"Location, location, location!"
Excellent location!! Fun boutique hotel. No frills. No need to. Everything located so close.Genuine Expedia guest review
"Hotel with a realy good location"
The location is great, 5 minutes away from beach and Lincoln road and still is quiet and you can enjoy your stay. Hygiene in the hotel is in high level. All the employee are always pleased to help you. I had a really good experience and that is why I warmly recommend this hotel. The price is also really good.Genuine Expedia guest review
"Perfect location and price"
Loved the vintage look that this city has preserved in gems like this one. The desk help directed me to the local bus for 25¢ and held my bags for me until I could check in when I was early. The cafe served yummy food. I truly felt like I was on vacation. The room was perfect for a traveler who doesn't like spending their time hanging out in their hotel. […] Meaning, a bed bathroom and place to put your clothes will suffice. Will definitely recommend and or stay again! Read moreGenuine Hotels.com guest review
""Great Quality for a Reasonable Price""
By this being my first time to Miami I was very pleased. The Crest hotel was clean and cozy, which is a key factor for me when out of town. Most of all the price for this hotel was very reasonable for my four day stay. The location is awesome. Your literally in walking distance of the Lincoln shopping strip, restaurants, popular night clubs and the […] beach. I will definitely recommend this hotel to others who wish to visit Miami and will book this hotel again when I return. Read moreGenuine Expedia guest review
Relaxing and nice for a short stay! Close to the beach and restaurants!Genuine Expedia guest review
The most important thing about Crest Hotel is that it is clean. It had the smallest bathroom and the very smallest shower I have ever seen--I barely fit, and I am not a large person, and forget about shelves or racks in the shower. The water in the sink came out very close to the back of the basin, so it was a little hard to use. I was a little nervous, […] too, about having only a physical key rather than an electronic one and no safe in room, but I didn't have a problem. It also had the oldest iron I'd ever seen in a hotel, without a spigot to add water for steam cleaning. But cleanliness and affordability were most important to me, and they were provided. The location was also phenomenal, a short walk from the beach and right by the Lincoln Road pedestrian mall. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )