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1 room, 2 adults
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8 Northumberland Ave, (adjacent to Trafalgar Square), London, England, WC2N 5BY, United Kingdom, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 1,458 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.1
  • Condition
    4.2
  • Neighborhood
    4.8
4.0 / 5Excellent
"Great location near many sites of interest."
Good, clean, no-nonsense hotel. Nice staff. Decent bar.
Genuine Expedia guest review
Other trip Dec 23, 2014
David
US
3.0 / 5Good
"Very Central"
We stayed at this location on the Grand side of things last year and it was pretty good. This year we used the Club Quarters and it was not a pleasant experience. It was just OK, kind of run of the mill for London but for the price you can get a much nicer, cleaner feeling room than this one. With this hit and miss experience we will stay somewhere else next year.
Genuine Expedia guest review
Other trip Dec 20, 2014
A Traveler
US
5.0 / 5Outstanding
"AWESOME HOTEL"
Absolutely wonderful! Loved the location and everyone was very helpful! Thank you
Genuine Hotels.com guest review
4 night family trip Nov 22, 2014
Joni
US
5.0 / 5Outstanding
"Location, location, location"
Great location. Just off Trafaglar Square, a block from two tube stations. Quiet. Friendly, helpful staff.
Genuine Hotels.com guest review
5 night trip with friends Nov 24, 2014
A Traveler
US
4.0 / 5Excellent
"Great location for sightseeing"
Location, location, location, as they say. Trafalger square, Embankment underground station, a walking bridge across the Thames and numerous restaurants all within a short walk. Our room was smallish but reasonably comfortable. Good use of limited space with lots of drawers in the furniture for unpacking into. Missed having an in-room safe, but we survived.
Genuine Hotels.com guest review
4 night romance trip Nov 27, 2014
Timothy
US
4.0 / 5Excellent
"Perfectly functional, but small rooms"
Perfectly functional, but the rooms are small with limited views. But a great place to get around the city and take the tube or walk to a number of places.
Genuine Hotels.com guest review
2 night romance trip Nov 22, 2014
A Traveler
US
4.0 / 5Excellent
"Great location!"
Great location, very nice hotel - just what we were looking for.
Genuine Hotels.com guest review
3 night romance trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location and Great Service!"
We came in for a one night just to relax. We got there early (10AM) and with minimal effort they were able to get us into a room right away, after a very long trip coming into London. We ended up having to stay longer and they were very helpful in connecting us with our flight carrier, which is out of the US. Great service! And let's not even discuss the location... it's a 1 minute walk from Trafalgar Square and the museum. Will come back!
Genuine Hotels.com guest review
1 night family trip Nov 16, 2014
Cesar
US
5.0 / 5Outstanding
"family visit"
Perfect as usual, the second time we have used this hotel......aside from the superb location and amenities nearby the quality of service is remarkable.
Genuine Hotels.com guest review
2 night family trip Oct 30, 2014
Bobby
US
4.0 / 5Excellent
"superb location"
location is everything~though no refrigerator is quite not convenient
Genuine Hotels.com guest review
4 night business trip Oct 23, 2014
A Traveler
US
4.0 / 5Excellent
I would recommend this hotel to people traveling under budget. It was definitely a decent place to stay in London.
Genuine Expedia guest review
Other trip Oct 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Fabulous friendly staff and in a great location"
The staff was extremely friendly and helpful! I was very satisfied with the location and service and would stay again!
Genuine Hotels.com guest review
1 night trip with friends Oct 25, 2014
A Traveler
US
5.0 / 5Outstanding
Great location RIGHT off Trafalgar Square, minimalist but very comfortable. Unlimited purified water and help-yourself in room coffee refills were serious perks.
Genuine Expedia guest review
Other trip Oct 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Superior business hotel, excellent location"
I had a really nice experience at this hotel. The location is fantastic, service excellent, everything you need in a business hotel. I took advantage of the workout room, which was clean and well-equipped. The breakfast at the restaurant in the lobby, Boyd's I believe the name is, was superior. The staff was extremely helpful and informative, especially in providing directions and suggestions on how to get to meetings. I will definitely stay here again when I return to London for business or for pleasure.
Genuine Hotels.com guest review
1 night trip Oct 5, 2014
Anna
US
5.0 / 5Outstanding
"Great location and hotel"
The hotel location and hotel itself were great. The only issue we had was that the room would become quite warm at night and the thermostat did not seem to do much to cool the room. Other than that, our stay was wonderful.
Genuine Hotels.com guest review
3 night romance trip Oct 10, 2014
Chris
US
4.0 / 5Excellent
No bellman to help unload luggage from car. Could not leave car outside hotel while checking in. Parking is several blocks away.
Genuine Hotels.com guest review
2 night business trip Oct 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel in Trafalgar Square"
This hotel is centrally located in Trafalgar Square, near all the shopping around Leicester Square and Covent Garden. The room furnishing is new and modern. Even though the room is rather small (about 15 sqm), it has everything one needs. The hotel bar/lounge is world class, and the lobby exemplifies old-world grandeur. The living room area is quiet, comfortable, and stacked with drinks and newspapers. Wifi signal is strong and well covered. Free water is available on each floor.
Genuine Expedia guest review
Other trip Oct 13, 2014
Mark
US
5.0 / 5Outstanding
"Great location!"
Great little hotel. Super staff, clear facility, original ideas. Small room, but perfect for a single traveller or young couple. Added touches like ice water, white noise machine, yoga gear in room are VERY nice...Overall superb, and right off Trafalgar Sq
Genuine Expedia guest review
Other trip Oct 10, 2014
kph
US
5.0 / 5Outstanding
"Excellent all around experience."
We had a 3 night stay after a cruise. The Club Quarters is very convenient. It is a 1 minute walk from Trafalgar Square and Underground and Bus stops are even closer. There are adequate restaurants very close and some souvenir shopping also. The staff was very helpful and pleasant. The room was clean and up to date and the bed was comfortable. We would gladly stay at Club Quarters again the next time we are in London.
Genuine Hotels.com guest review
3 night romance trip Oct 1, 2014
Paul
US
4.0 / 5Excellent
"A good west end choice"
Very central/convenient location, probably my fifth visit but first time in the below ground "club" rooms" which are noisier than higher floors (some street noise and low rumble of tube trains) and seem somewhat smaller. A well equipped business hotel that works well for leisure use but buy drinks at a local pub rather than the high cost in house bar !
Genuine Hotels.com guest review
1 night romance trip Oct 4, 2014
James
US
4.0 / 5Excellent
"Location and a few bumps"
Best location. Wanted a queen, got a double, poor mattress. Overall...good. BOYD"S inside was good. PIZZA joint inside failed. Garfunkel's diner next door offers some of the sloppiest prepared food in London. Eggs cooked dry, burnt toast. The list is endless. Friendly but clueless waitress. Waited 5 years to give it another try. PRET A MANGER around the corner, fast , quick snacks.
Genuine Hotels.com guest review
5 night trip Sep 17, 2014
David Moss
US
4.0 / 5Excellent
"Stay here if you plan on going to the theater!"
The Staff is lovely and extremely responsive and helpful. They just changed the lighting to green but that means some rooms are a bit dark. However they are going to review those rooms and may add additional lighting.
Genuine Hotels.com guest review
2 night family trip Sep 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Cruise layover"
Perfect location front desk was fantastic Could not have asked for more for the price.
Genuine Hotels.com guest review
2 night family trip Sep 6, 2014
Sam
US
4.0 / 5Excellent
"Comfortable hotel, perfect location!"
The Club Quarters Trafalger Square was the perfect location for sightseeing and attending shows in the evening. The hotel is just blocks from the national Gallery, Westminster, and shows in the Picadilly Circus area. The room was decent size for London, and was comfortable and clean. The bathroom and amenities were fine, but definitely not 4 star. There was construction going on just outside our window, but thankfully it didn't start until about 9 AM. I would definitely stay here again - The location couldn't be better!
Genuine Expedia guest review
Other trip Sep 14, 2014
wendy
US
4.0 / 5Excellent
Great business-oriented hotel close to Trafalgar Square, the Thames, and Embankment underground station. Good wifi coverage, nice lobby bar, quiet room, everything one would need for a working trip in London.
Genuine Expedia guest review
Other trip Sep 9, 2014
Pete
US
5.0 / 5Outstanding
"Frequent guest at Club Quarters"
Am a frequent guest at Club Quarters. Highly recommend this hotel for location, friendliness of staff, cleanliness of rooms, design of furniture, bath, availability of free internet and wifi. This trip I was frugal and only booked the small Club room. I would recommend booking the Standard size if you have luggage.
Genuine Expedia guest review
Other trip Sep 8, 2014
not interested
US
3.0 / 5Good
Good location. Acceptable service. Moderately spacious. Clean.
Genuine Expedia guest review
Other trip Sep 7, 2014
jackieTreehorn
US
4.0 / 5Excellent
"Great location"
The location was amazing and the surroundings were beautiful! The staff was very helpful and made the stay great.
Genuine Hotels.com guest review
3 night romance trip Aug 29, 2014
Minda
US
5.0 / 5Outstanding
"Great hotel and service"
The hotel accommodated myself and a third late addition with a rollaway chair/bed. The staff was professional and the one hotel lady dressed very sexy too. Highly recommend in a great central location!
Genuine Hotels.com guest review
1 night trip Aug 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Fantastic Location"
Located within minutes of both Charing Cross Station and Trafalgar Square this hotel is right in the heart of the city. Concierge was helpful, our room was clean and nice and we loved our stay.
Genuine Hotels.com guest review
1 night family trip Aug 27, 2014
Jen
US
1.0 / 5Poor
"WARNING!!!"
After a long and arduous day in transit from Washington DC we arrived at 11.30PM on a Saturday night. Although tired we were looking forward to getting cleaned up and having a late dinner in London's West End. It was to be our only night in London before heading to the south coast. Upon arrival I walked up to the hotel reception and was politely informed that our PREPAID room was NOT available!!! They gave me some story that some other guest had left their belongings in the room and had not vacated. I do not believe that the story was true. They had a large wedding party in the hotel that night I it is my belief that since we were a late arrival they gave our room to someone else. They then told me not to worry since they were going to accommodate us in one of their other properties. Unfortunately for us it was in the Financial District of London which is a ghost town on Saturday nights! After traveling all the way from the US and with only one night in London it was a HUGE letdown! Additionally, if I had wanted to located outside of London's West End I could have found a hotel for half the price! As recompense they offered us a free night to be used on some other occasion. As far as I am concerned it did not even begin to compensate us for ruining our one night in London's West End. They then ordered us a taxi and at 1AM we stood waiting at the curb for 25 minutes before they finally got us shipped off to their Financial District hotel location.
Genuine Hotels.com guest review
1 night trip with friends Aug 30, 2014
TGC
US
5.0 / 5Outstanding
"GREAT LOCATION"
Couldn't have asked for a better place to stay in London.
Genuine Hotels.com guest review
5 night trip Aug 23, 2014
Karl
US
5.0 / 5Outstanding
"Club quarters"
Great hotel and fantastic location !!! Would definitely stay again.
Genuine Hotels.com guest review
2 night business trip Aug 23, 2014
Eileen
US
2.0 / 5Fair
"Good Location, Average Hotel"
Its a hotel in Trafalgar Square, near all the attractions in London. Nothing special about it... staff not much helpful, room nothing special (no safe, no mini bar, limited TV channels, etc.)... the hotel smells bad (maybe because the rain)... I think is expensive comparing others hotel.
Genuine Expedia guest review
Other trip Aug 28, 2014
Cristian
US
4.0 / 5Excellent
The hotel was fine but I didn't feel it was necessary to stay in Trafalgar (central) as I originally thought as long as you are close to the subway (tube) most anywhere is fine.
Genuine Hotels.com guest review
3 night trip Aug 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Across from Trafalgar Square"
We stayed in a family suite and the accommodations were quite acceptable for a hotel in Central London. Being so close to Trafalgar Square also allows walking access to many of the famous landmarks in London.
Genuine Expedia guest review
Other trip Aug 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful and well located"
This is a perfect location for site seeing. Everything for walking distance - and close to the underground
Genuine Hotels.com guest review
1 night business trip Aug 3, 2014
A Traveler
US
3.0 / 5Good
"Great location but had maintenance issues."
The hotel location was great. Centrally located to all the great spots downtown. You could swing by and drop stuff off or change without loosing too much time. It made it nice when transitioning from sight-seeing to dinner and dancing. I would stay here again. Only challenge was the Air Conditioner wasn't working so the hotel provided a fan and we left the window open. Not bad but was a bit noise in the next morning.
Genuine Hotels.com guest review
1 night trip Aug 1, 2014
Mark
US
5.0 / 5Outstanding
"Wonderful safe location walkable distance to most"
I cannot stress how helpful the staff were in all aspects of my stay. They helped with maps, advice and helped me extend my stay in the same room without any difficulty. It is a brilliant location and it has everything you might want during your stay in London. As a single traveller I highly recommend this hotel.
Genuine Hotels.com guest review
3 night trip with friends Aug 1, 2014
Jennie
US
4.0 / 5Excellent
Perfect location, literally one minute walk from Trafalgar Square¡ Perfect for long weekends. Excellent staff, really friendly and willing to help. I will come back, no doubts about it¡¡
Genuine Venere guest review
Other trip Aug 5, 2014
A Traveler
US
4.0 / 5Excellent
"Excellent value"
Club Quarters, one other hotel, and two restaurants seem to be s haring space in a remodeled palace. Public rooms are exquisitely detailed. The bedrooms are small, but I understand that's how things are in London. You can't beat the location--just off Trafalgar Square. When our first room turned out to be too small, the concierge moved us to a better one the next morning. There is good in-room internet service, and on the 2nd floor, there is a business centre where you can print out tickets, etc. the pizza restaurant is great.
Genuine Hotels.com guest review
2 night trip Jul 19, 2014
A Traveler
US
4.0 / 5Excellent
"Clean hotel close to Trafalgar Square"
The hotel is conveniently located near Trafalgar Square, with easy access to multiple tube stations. The staff was very professional and attended to various requests that we had. The room itself was a little tired, but it was quiet, even though located off a busy street. On the whole, a good experience. Our room also had an extra pull out bed so we could easily accomodate three people.
Genuine Expedia guest review
Other trip Jul 31, 2014
Judy
US
5.0 / 5Outstanding
The rooms were small, but the hotel was in a great location and had all the amenities I needed.
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful stay!"
We enjoyed our stay. The room was spacious and very clean. The service in room was good. The front desk staff was absolutely fantastic! They were able to answer every question and assist in every way possible. The only negative aspect was the bar staff at Boyd's the restaurant in the hotel. They appeared rude and disinterested. But the hotel room and staff was great. You can't beat the location either. A five minute walk to Trafalgar Square . We would definitely stay there again.
Genuine Hotels.com guest review
3 night family trip Jul 22, 2014
Andrew
US
5.0 / 5Outstanding
"Excellent hotel, even better location"
This hotel is LITERALLY a stone's throw from Trafalgar Square and a short 10 minute walk to Covent Garden. There is an underground stop about a minute away and the neighborhood is nice. There are lots of amenities- restaurants, bars etc on site and room service! There is also an ice machine and free bottled water- amazing! Really great stay.
Genuine Hotels.com guest review
1 night romance trip Jul 19, 2014
Rachel
US
5.0 / 5Outstanding
"Wonderful Stay"
Club Quarters was amazing! The staff at the front desk was always so helpful, the rooms were good, and the best part was the location! Being able to walk anywhere and be in the main areas was amazing. I miss it and would def stay there when going back to London!
Genuine Hotels.com guest review
4 night romance trip Jul 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel in excellent location"
We had a great time staying at the Club Quarters in Trafalgar Square. We were there for 5 nights, and everything was excellent. Everyone at the hotel was very helpful, and responded to every request immediately. The location cannot be beat! I highly recommend this hotel.
Genuine Expedia guest review
Other trip Jul 22, 2014
A
US
5.0 / 5Outstanding
"Great Experience!"
We got the room at the last minute through the secret specials and now have a favorite place in London! So close t everything! Definitely will visit again! Good service ... Clean and comfortable rooms and very upscale!!! Loved or,
Genuine Expedia guest review
Other trip Jul 19, 2014
David
US
3.0 / 5Good
"Perfect location to explore city. Not a great room"
It was an ok experience with no major complaints.
Genuine Expedia guest review
Other trip Jul 19, 2014
Ravi
US
3.0 / 5Good
"Expensive but great location"
Club quarters is ok but definitely don't bother with the breakfast. It's not included with the room and is around 15 pounds for coffee/crossaint and a little bit of fruit. There is a garfunkels within stumbling distance that is cheaper.
Genuine Hotels.com guest review
2 night trip Jul 4, 2014
A Traveler
US
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