All hotels in Sausheim, France
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereRue des Cévennes, Sausheim, Haut-Rhin, 68390, France, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 82 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    3.8
  • Condition
    3.9
  • Neighborhood
    3.4

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
ok, als doorreishotel maar het avondeten was ronduit slecht. Ik kreeg het vlees niet binnen, service was traag en rommelig, pasta van de kids te gaar gekookt, echt niet lekker, jammer. Voor de rest was alles ok.
Genuine Hotels.com guest review
1 night trip Aug 18, 2012
WEsterlinck
BE
3.0 / 5Good
"Praktisk hotel til forbipasserende turister"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Novotel Basel/Mulhouse annonseres som en lufthavns hotel, men det viser sig være mindst 30 min fra nærmeste lufthavn (Basel/Mulhouse). Det er absolut ikke korrekt. Dette hotel er oplagt for familier med børn som ønsker lave et stop i køreturen. Der findes en lille pool og god restaurant mulighed. Den er perfekt for overnatning efter at man har brugt dagen på besøg i Alsace eller Basel.
Genuine Hotels.com guest review
1 night family trip Aug 6, 2012
Jan
DK
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
l hotel n'était pas des plus propre , les interrupteurs sales, bcq de poussières sur le tapis , il n'est pas climatisé et il faisait une chaleur inssuportable la prise de la salle de bain était cassée .. Le déjeuné n'est pas compris et coûte 15 € par personne, alors que les mercures de la même chaine sont compris, il y en a d'ailleurs un à coté.
Genuine Hotels.com guest review
1 night trip Jul 24, 2012
A Traveler
BE
3.0 / 5Good
"Tæt på lufthavn"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Fint og børnevenligt. God morgenmad. Alt fungerer og flinkt og imødekommende personale.
Genuine Hotels.com guest review
1 night trip Jul 21, 2012
A Traveler
DK
4.0 / 5Excellent
"Tæt på motorvej !"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Det er super for overnatninges hotel 1min kørsel fra motorvejs af/påkørsel (A36/E54). Super service.Rigtigt godt familierum super kvalitet .Restaurant super mad lidt dyrt service var dog ikke så gode der :-(
Genuine Hotels.com guest review
1 night trip Jul 21, 2012
A Traveler
DK
4.0 / 5Excellent
"Enkelt och bra"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
Mycket nöjda med en natt här på väg till Italien. Fräscha rum och mycket trevlig personal.
Genuine Hotels.com guest review
1 night family trip Jul 13, 2012
Familjen Olsson
SE
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Vi var der kun ret kort tid ankom meget forsinkede på turen igennem tyskland var belagt med vejarbejder, men vi fandt hotellet kl 03.30 om natten, fandt nat klokken og fik derved adgang til det lukkede parkering område, herefter en hurtig indtjekking alt var klar fra portieren, så det var bare at krybe til køjs, i et lækkert familie rum med super gode madrasser og et tiltrængt hvil, betjeningen var fin i restauranten, der var stort morgen buffet med alt hvad man kan ønske sig til 15 € pr. person hvilket er okay, vi tjekkede ud friske og veludhvilede klar til sidste køre tur til provence
Genuine Hotels.com guest review
1 night trip Jul 6, 2012
A Traveler
DK
4.0 / 5Excellent
"Tæt på motorvej."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Fint hotel til en enkelt nat. God pool i lukket haveområde med legeplads. Fine faciliteter til børn. Meget fin restaurent med en "simpel" menu. Rigtig god morgen buffet.
Genuine Hotels.com guest review
1 night family trip Jul 10, 2012
A Traveler
DK
5.0 / 5Outstanding
"Love first time experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night business trip Jun 13, 2012
Charly
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Jul 9, 2014
A Traveler
GB
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Feb 12, 2014
genius
GB
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Aug 25, 2012
avi
IL
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night family trip Apr 24, 2015
Jacquelien
NL
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Feb 9, 2015
véronique
FR
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night romance trip Dec 20, 2014
marc
FR
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night family trip Dec 13, 2014
A Traveler
CH
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
Genuine Hotels.com guest review
3 night business trip Aug 31, 2014
A Traveler
DK
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night family trip Aug 12, 2014
A Traveler
AE
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Jul 12, 2014
A Traveler
DK
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Jul 9, 2014
A Traveler
IL
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Jun 23, 2014
A Traveler
CH
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Apr 18, 2014
A Traveler
CH
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Feb 7, 2014
A Traveler
DK
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night family trip Sep 20, 2013
A Traveler
DK
4.0 / 5Excellent
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Aug 16, 2013
A Traveler
FR
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night trip Aug 14, 2013
Gae
IT
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night family trip Jul 2, 2013
A Traveler
DK
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Jun 28, 2013
A Traveler
BE
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Aug 9, 2012
A Traveler
BE
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Jul 20, 2012
A Traveler
NO
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip Jul 12, 2012
Ulla
DK
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Jun 30, 2012
A Traveler
DK

TripAdvisor reviews for Novotel Mulhouse Sausheim

Overall rating:Based on 236 traveler reviews

Most recent traveler reviews:

Overall Rating
"Novotel standards, great staff"
01/24/15 Henrique d Porto, Portugal
PROS Check-in and check-out: fast and efficient General cleanness: novotel standards, nothing to complain about this Complementary and frees: free bottle of water in the room Towels in the bathroom: big enough Shower water temperature: constant and easy to setup Restaurants and bars: I arrived late to hotel due to a late flight, no fast food restaurant open in the area, the staff were very friendly and helpful and provided me a panini with salad and some dessert. Internet available: free and fast enough Location: it´s close to a industrial state, but there´s some restaurants around, also grocery store, gas station and just a few minutes away from motorway. Service/staff: very friendly and efficient. Breakfast: Novotel standards, pretty decent. CONS Lucky i didn´t stay in one of this rooms, but I suggest to avoid rooms 151 to 159 adn 251 to 259, because are very close to reception, bar and restaurant, as far as I notice walking in the hotel this rooms must be very noisy. DO I WILL RETURN? Can happen due to the location mostly. FROM/TO AIRPORT: EuroAirport Basel-Mulhouse-Freiburg is about 25 kms away from hotel. by car is about 15 to 20 mins only.
Overall Rating
"Nice hotel"
01/09/15 Stergios B
I liked this Novotel hotel very much . It has free WI-FI connection, free parking, swimming pool restaurant, bar and really good breakfast. The rooms are clean and quite big. I think this hotel has everything you need .
Overall Rating
"Really noce place to stay"
01/03/15 martyn927 Marseille, France
We stayed in hotel with family and it is really well adapted to families. Rooms are spacious and clean. The reception was wonderful and let us check in before the fixed hour. The food in restaurant was delicious.
Overall Rating
"NO HOT WATER and they didn't care"
09/01/14 westroyals Castiglione Della Valle
We arrived after a long drive. Hotel was quite and the check-in was slow, lack of staff. Got to our room as was as expected as have stay here before Got in the shower, no hot water. Went to reception and complained , they said it would be fixed in a hour. Surprise, surprise it wasn't and complained again. Still not fixed. We decided to go out and eat and told them this and they said it would be fixed. Got back 2 hours later and still not fixed. I said that I wanted a refund and was told that the hotel manager was not on duty and only that person could authorise this. What I can't believe that a no point were we offered another room we were basically ignored. Tired and fed up, cleaned my teeth and went to bed. As we were leaving very early the next morning (5 am) there was nobody there who could give us a refund. I will be contacting the chain this week to further my claim for a full refund WILL NEVER BE STAY HERE AGAIN
Overall Rating
"Would not pre-book a meal-inclusive option again"
09/01/14 Mysteriousmeateater London, United Kingdom
When I booked, I was offered a price that included a meal, which I chose as there is nowhere to eat nearby. I had a terrible time getting the staff to understand this - they called a supervisor - she understood - but they STILL tried to charge me again. And weren't hugely apologetic about it. No pillows for the kids in the room. Air-conditioning didn't work. Not a great night.
Overall Rating
"Dirty, unfriendly, hot!!!"
08/02/14 Maaike B Ternat
The title of this review speaks for itself: the hotel is small, old, dirty and the staff is not courteous at all! Only at the reception they know what courteousness is: they greeted us and the kids got a welcome present. I have never been at a place where I can sit on a terrace for six hours and a half (waiting with the two children until my husband came back from a business meeting in the neighbourhood) without seeing one single person to ask me if I wanted to drink something. The hotel was staffless for six hours and a half. Unseen! When eventually the other guests arrived, and they could manage to get a drink, I had to wave insanely to get the attention of the waiter... He never learned how to smile apparently... The pool where the children played in was filthy, full of ants and other bugs in the pool's shower. The playground was small but ok fortunately. The garden was not well kept, the grass was very high... At night we were not able to sleep because it was 28 degrees outside and there was no airconditioning in the hotel! A Novotel without airco!?! That's just crazy! Further we could,hear people talk through the badly isolated walls... The carpet in the room was just disgusting: long black hairs everywhere and dirty spots all around the place. This hotel needs new furniture in the rooms! Then breakfast...: a hair in the scrambled eggs of my son and after that the poor guy had some cereals with milk that was gone sour! The worst thing of all is that we paid about 170 euros for one night stay! 30 euros all in should be the maximum for this hotel! Worth of 1 star, nothing more. Worst stay ever!
Overall Rating
"bad food"
07/29/14 carla H
averge hotel, friendly staff but relly bad food!!!! the menu enfant is not good; we have some pasta also not good, and the wine is very average. Location is near the highway. the room for two aldalts and two children was not very big. Parking hotel is good.
Overall Rating
"Never again"
07/03/14 MikeP1001949 Northampton, United Kingdom
This hotel is awful! When we checked in we were told that the windows would not open and that there was no control for the air con. My wife's dinner was cold and when she got her replacement I had finished my main course. How do you work out the various options for breakfast? Not an experience I care to repeat, I shall avoid accor hotels from now on
Overall Rating
"Holiday 2014 - Stopover"
06/17/14 Lizzie S Colchester, United Kingdom
2 night stopover to Italy. Service good, Food excellent. Unfortunately for Novotel this hotel is now looking rather tired and probably needs some refurbrishment. That said it was clean and functional and met our expectations. Location great for visiting local atractions. Great overnight stopover if travelling further south. Right on Swiss border. Coach party in and rather noisy up until 1130 but otherwise very quiet and good nights rest.
Overall Rating
"Ok, but outside town"
05/31/14 Tigerwoods100 Netherlands
Stayed for overnighter. Hotel is 12 minutes out of town, nothing to do in the area. Booked a superior room, as they said it was really better than the standard ones, € 136 ex breakfast, not cheap. Bed was ok, blankets we too hot, very thick as were the pillows not too comfortable, but it depends what you like i guess. Good shower, small tv. You might want to drive into town to find a better option.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews