Hilton Portsmouth Hotel - Portsmouth

Very good level of service, good food and good room

Genuine Hotels.com guest review

Convienently located off highway; close to city centre; very nice restaurant.

Genuine Hotels.com guest review

Appearence of the Hotel ( Hilton ) is definately disappointing. The Lounge quit outdated and chairs are damaged/dirty. Definatyely not a Hilton-Class Hotel. There was no elevator ( only 2 floors, but still.... I never experienced a Hilton without an elevator. The Hotel-location, just 6 miles out of Portsmouth, was convenient but no alternative Bar/Restaurants […] closer by than 6 miles or so.... I had a rental car so could go out for dinner but otherwise ??? Hotel-restaurant was 1 night ok but the next dinner was not good at all. Too bad !! Reception-staff was friendly and helpful.....my side of the hotel was renovated and ok...but the rest was really getting OLD. On a scale of 1 - 10 I would give this hotel 6 points maximum...which of course for a Hiltion is absolutely way too low !! Read more

Genuine Expedia guest review

The hotel was a bit further away from the port than I had orginaly thought. On checking in the staff was very polite and helpful, taking our information for a wake-up call and agreeing to arrange for a taxi the following morning. Breakfast was included in the room, but as we were leaving early the staff stated they would provide a "breakfast to go". […] The wake-up call never happened, the taxi had not been called, and breakfast was not prepared. Apparently the information was never properly annotated so that the morning crew was aware. Very annoying. On another note, the staff who provided room service and who assisted with some specific requests during our stay were prompt and polite. Read more

Genuine Hotels.com guest review

For a Hilton, I expected a bit more of an updated room. For example the bathroom facilities were a bit dated and in need of repair...like the shower control came out in my hand while adjusting the controls. Another example is that the hot and cold water handles to the sink basin poured hot and cold water in without mixing the temperatures to warm. No […] air conditioning but a fan was supplied. Reception was friendly, courteous and helpful. Read more

Genuine Expedia guest review

Staff pleasant, courteous, and professional. No A/C, but a portable electric fan stored in closet offered some hot summer day cooling relief once set up and running. Dining area slightly cramped, especially during peak use times. Breakfast buffet set up needs better organization and streamlined layout. No major faults or gripes, but no awards for […] extraordinary anything. Read more

Genuine Expedia guest review

we found the staff extremely helpful after a very long drive from southern spain, room was very comfortable and extremely good value for money breakfast was great all in all a very pleasant one night stay and would reccomend to friends and family.

Genuine Hotels.com guest review

It's near work, reasonably priced (room rate), clean and comfortable. Everything apart from the B&B rate is over-priced, especially the internet, but the breakfast is good and the bed comfy.

Genuine Hotels.com guest review

We booked well in advance for a room with a view and was allocated a room with no view whatsoever except a flat roof. We complained and was allocated room 114 overlooking the courtyard. The room was in a bad state of repair, the paintwork around the inner doorway was very badly chipped and there was holes in the net curtains. The lobby was full to bursting […] with what must have been a private party on the Saturday night and we therefore had no place to sit to access the free internet, there was a charge if you had internet in your room. Many of the lightbulbs were out in the lobby light fittings and a beer bottle was left on the grass outside reception for two days during our stay. Altogether not at all what we expected and have experienced before at Hilton Hotels. What a disappointment!!! Read more

Genuine Hotels.com guest review

We stay in Portsmouth Hilton for one night on the 27th April. Having a bit of a trouble to find the hotel at night (we have a navigation), we stop by a petrol station to ask for direction. Then we learnt that there is a sign 'Hotel' on A2030, we just need to follow it. The gym is open 24/7 which is good. The breakfast are okay too. If you not fancy […] the hotel's breakfast, there is a McDonald nearby and a large supermarket. Cosham high street is a bit far off, so you will need to drive there. Read more

Genuine Hotels.com guest review

Very clean room and spacious. Hotel is located by a busy main road with nosiey traffic most of the night.

Genuine Hotels.com guest review

An average hotel. Not bad but nothing special. Service at reception was good but the bar understaffed. The rooms are starting to look tired and repairs are poorly executed, e.g. wall sockets with big gaps. The shower is a dribble and no use at all. The bed was comfy and the noise levels low so a good night sleep was had. Breakfast (English) was plentiful […] and a great selection but some items were cold and soggy. I would stay again if i got the same discounted price. I would not pay normal rates. Read more

Genuine Hotels.com guest review

We were staying overnight on our way to the Isle of Wight. We stayed in room 150, a nice ground floor room overlooking the central courtyard garden. Everything was fine with the stay except for the room! The staff were great from reception through to breakfast. We didn't eat in at night but the breakfast was very good. The BIG problem was the lumpy […] sack-like double bed. I tossed and turned all night with hardly an hour's sleep, and when I tried to get up, I could hardly move for the pain in my back. It was excrutiating. I could not move around without my husband's help, and using the bathroom facilities was almost impossible. Realising that I would need to keep upright and walk tall through the pain, I managed to walk slowly to the restaurant, eat breakfast and vacate the hotel. My problem was reported to reception but I have had no feedback. I've been in difficulties all week and it's only today, Friday, that I am beginning to see an improvement. We won't be using any Hilton hotel again, this ruined our week away. They also have a condensation problem in the rooms causing the nets to be very black and the window frames mouldy. Read more

Genuine Hotels.com guest review

Did what it needed to. A little in need of refurbishment and rooms a bit noisy. Not quite up to usual Hilton standards but decent for the price.

Genuine Hotels.com guest review

Very good, breakfast was excellent & service too..

Genuine Hotels.com guest review

Great hotel for visiting the Historic Dockyards although you will need a car. The family room was superb and the staff great.What really surprised me was the quality of the food which was also good value.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

A slightly embarrassing mix up over the room allocation (already occupied), but otherwise a nice hotel for the price, and a great breakfast in a proper restaurant. Will use this one again if the price is right.

Genuine Hotels.com guest review

Public areas, namely the bar, were terribly cold. Freezing air conditioning blowing out cold air all evening. We had to move tables 3 times to try and find a warmer area. Others were asking staff where the warmest place to sit was. We eventually asked to have our food brought through to the restaurant where the staff had turned on portable heaters to […] make the room warmer. One member of staff, when waiting to welcome guests to the restaurant, was warming themselves up by standing next to a heater. Like many other guests, we spent the majority of the evening in our room where we had heating. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Rooms are okay for short stay, but away from most things to do. better to stay in city

Genuine Hotels.com guest review

Very average hotel. Quite noisy. Food OK but a bit dear. Fine for a quick overnight stop. We were on our way to the ferry. Good location for that 5 minutes.

Genuine Hotels.com guest review

conviently situated off a27 and easy to find, excellent friendly staff nothing to much to help ie offered to go to the nearby garage to get morning paper which they were unable to supply. Excellent breakfast, overall good value for the price paid.

Genuine Hotels.com guest review

Very pleasant hotel, easy to find within easy reach of Portsmouth & all its attractions. Rooms are comfortable & clean, the hotel amenities are first class.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The condiition of the room compared with lesser hotel groups was not acceptable. The decor was as per 1970 with no maintenance. For the fee that i paid, i will not use this hotel again.

Genuine Hotels.com guest review

Great hotel can't fault it OTHER than the cooked breakfast which you should avoid at all costs. Not at all fresh. Complained and they offered me a free breakfast the following day which was great except that the breakfast was no different. However, the staff were great and I wouldn't hesitate to return again-but next time without the breakfast...

Genuine Hotels.com guest review

This hotel needs a big makeover. The rooms are very old and dated. In my room the shower curtain was all torn and tatty. The floor hadn't been hoovered properly as I got a random sweet stuck to my foot and also a ball of hair from the carpet. I stay in a lot of hotels with my job and this one is disappointing for a Hilton. Breakfast room very contrasting […] as lovely lay out and excellent breakfast. Read more

Genuine Hotels.com guest review

We stayed at the Hilton because we were visiting a friend nearby.It is a nice clean and comfortable Hotel and the inclusive breakfast was excellent.The best thing was the price--weekend stay rate!

Genuine Hotels.com guest review

A decent enough hotel with all the usual facilities, although the wi-fi is astronomically priced. There may be a couple of problems if you're a light sleeper: the hotel is close to a major road and the road noise is (just) audible and the fan in the ensuite seems to randomly switch on and stay on.

Genuine Hotels.com guest review

Really great price, hotel was a good standard, unfortunately the tvs were not working, but that's a not a big issue. Overall stay was good.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice hotel with a very good price for what we had. There is a full choice for breakfast which is more than appreciable. The hotel itself just look oldish.

Genuine Hotels.com guest review

Good stay, nice rooms.The TV choice is very limited?? With freeview you should be able to choose 30+ channels, but only about 10 were available, unless you wished to pay for more, I don't understand why hotels do this.

Genuine Hotels.com guest review

The staff here went out of their way to be helpfull. It was a most enjoyable stay, due to the attitude of staff, a brilliant breakfast, the sunny weather and the hotel being situated in a good position to access all that the area had to offer. Unfortunately the restaurant did not offer particularly good value for money but we found plenty of outside […] alternatives. Read more

Genuine Expedia guest review

all the staff was very helpful the hotel was clean the food was good and the room was very comfortable.

Genuine Hotels.com guest review

The bathroom could have done with a bit of work but overall no complaints

Genuine Expedia guest review

Managed to get this at a rate within my company budget and glad I did. Unfaultable service, good menu although a little pricey and a fantastic breakfast choice. Decent gym for the fit and active and very clean room. Starting to look a little dated but otherwise okay. Definitely be using this again

Genuine Hotels.com guest review

This is the 2nd time i have tayed here and this time I had no noisy neighbours, which was a relief as I had exams being held over 2 days. I purchased a double room only, with no breakfast - however, I had breakfast before and it is very good. The room is adequate, not amazing but does the job. Double bed matress was creeky and not great, though everything […] else was fine. Would recommend by purchasing through Hotels.com as I got a great deal - 50% off normal price. Wait for the 4 day fire sales! Read more

Genuine Hotels.com guest review

nice business oriented hotel with good rooms and facilities and close to all major roads.

Genuine Expedia guest review

Enjoyed it, if any criticism, maybe bathroom lighting a shade dim for shaving. Staff excellent, terrific breakfast.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room was clean, staff friendly, food tasty though room key did not work even when swapped. Neededmorepeople on reception , only one and a queue built up

Genuine Expedia guest review

Great hotel no complains, great location and easy to find, clean, everything I required.

Genuine Hotels.com guest review

This was just an overnight stay, and the 2nd time I've stayed here when visiting Portsmouth. The rooms are getting noticeably in need of a refurb, however the room was clean, the bed was comfortable and the shower was fine. The staff were all very pleasant and polite, the right newspaper was delivered and car parking is plentiful. I'm sure there are […] better hotels (for a price) and I know there are worse. Note: this hotel is not in the centre of Portsmouth, but quite a way out of town. Read more

Genuine Expedia guest review

The hotel was great, although breakfast was average and served watered down (diluted) orange juice. A shame that in the description and locality it says it is close to the City Centre. It is based in a shabby motorway service station. If your booking here to go into portsmouth expect a 5-10 mile drive to get into the centre.

Genuine Hotels.com guest review

Very quick in replacing light globe. Food in restaurant-2 course meal was excellent as was service of same. I enjoyed the service and presentation of the Fish and Chips. Breakfast smorgasboard had an excellent range of foods to be eaten. A very enjoyable stay!

Genuine Expedia guest review

Nothing compared to the Hiltons we have been. Luck of swimming pool, cleanliness, attention to details zero! Lots of house keeping cleanliness required felt more like a bed and breakfast in a remote village.

Genuine Expedia guest review

Excellent, everything positive about this hotel. Mind it is a long walk to some of the rooms, good to walk off dinner though

Genuine Hotels.com guest review

We have stayed here 2 or 3 times already and are ussually very happy here but we had room 148 the extractor fan in bathroom didnt switch off all night and everytime you moved in the bed it creaked preventing a good nights sleep which wasnt good after a long journey from france. As bar had stopped serving meals at 10.05 when we arrived my daughter and […] her fiancee ordered pizzas from 24 hour menu but shocked to find the pizza served was a well known brand with extorbitant mark up, on the upside as ussual breakfast didnt dissapoint and staff were pleasent and yes we will book there again Read more

Genuine Expedia guest review