Best Western Hollywood Plaza Inn - Hollywood

Just ok.

Genuine Hotels.com guest review

I would not stay here again. It is very noisy, the rooms are ridiculously small, no free breakfast or even coffee in the lobby. The staff was very nice but that did not make up for the other issues.

Genuine Hotels.com guest review

We have stayed here before and will stay here again. Very comfortable room and bed. Nice to have fridge and microwave.

Genuine Hotels.com guest review

Tight Parking spots. Rooms were so so.

Genuine Hotels.com guest review

slightly below expectations

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Went to participate in the Hollywood Half Marathon. We were only 4 blocks from the starting line. We were able to park at the hotel and everything was in walking distance. Only issue was the jacuzzi didn't get hot, so the clerk refunded our parking fee. That was a plus since usually, when you complain about something you, don't get any kind of acti […] on. Read more

Genuine Hotels.com guest review

The room is clean and comfy. It is close to shopping area. The only gripe i have is that parking is not free.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Booked two nights for an employee, but had to cancel the second night, because he was unhappy with the extreme firmness of the bed. Also, he was charged $22 per night to park in a small area in front of the hotel (he has a higher-profile vehicle that wouldn't fit through the regular parking entrance). This was not even a regular parking area, and he […] felt that the $22 was excessive. Even though he checked out after the first night, he was charged the parking fee for two nights, and had to call to ask that the second night's charge be reversed on his credit card. Don't think I'll book this hotel again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I think the parking fee per night to park is too high when gas is so expensive too. Cafe food was good for breakfast. I'd prefer glass drinking glasses as opposed to paper cups. I got a reduced rate closer to the arrival date. Glad I did because the original rate was too high for a basic hotel room. My husband can't walk too far but we did get to the […] shoping mall. We took a cab to and from the Magic Castle and glad we did. It was only $6 each way. Read more

Genuine Hotels.com guest review

Clean but in dire need of remodel/update (carpet, furniture, etc.) It DID have a microwave and mini-fridge, and the plumbing and heating worked. The bed was VERY hard. There was lots of street noise. The in-house coffee-shop is closed from noon until 5 PM (aka no lunch available.) Parking is sparse and spaces are not large enough for many vehicles. […] There is a small pool. For the area (Hollywood) the rates were reasonable, but of course they tack on $20 per night for parking. If you plan to spend NO time in the room (more or less) it's OK as a budget option. But, given that it IS beget, there were families with kids running around late at night. One night the folks upstairs from me did not quiet down until nearly 3 AM. Read more

Genuine Expedia guest review

Worst Best Western I've ever stayed in.

Genuine Hotels.com guest review

Rooms are very small but clean , the outside of the hotel suggests a poor quality but is good

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

very convenient to universal studios, liked that there was a restaurant on sight and the food was good. Room was close to the street so I could hear the traffic noise but overall would stay here again.

Genuine Hotels.com guest review

Very good location and clean

Genuine Hotels.com guest review

Not great, not awful. Good location for tourist in Hollywood, but some of the newer hotels nearby might be a better choice. It was New Year's Eve, so a fair amount of random reveler noise that was amplified by the interior courtyards. Also, about 4 a.m. somebody was running around on the roof, and happened to trip or fall repeatedly just above our room. […] After this went on for over 30 minutes, we called the desk, and were greeted with concern. Didn't stop, but dawn did come. I mentioned it again at checkout, and got concerned sympathy, but it didn't seem likely that they cared. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

This was rated as 3.8? Not even close! It's very loud because the parking is underneath the rooms and both nights we were awakened by arriving guests yelling and talking. There was a $20 might parking fee. We were scheduled for 3 nights, but left after 2 sleepless and unpleasant nights!

Genuine Hotels.com guest review

They collected $22 for parking. I never expected it. I still recommend this hotel as its very close to Universal studios.

Genuine Expedia guest review

Great location for the Hollywood Bowl. Parking was good the pool was great the next day. Rooms were clean, if a bit small. It was nice to be able to walk down to Hollywood Blvd and Sunset. The pool was nice and relaxing the next day. Will definitely stay again for the next Hollywood Bowl concert.

Genuine Hotels.com guest review

If what you care about most is proximity to the 'Walk', Madame Tussaud's Wax Museum, etc., this hotel fits the bill. The restaurant downstairs was the high point. the accommodations were satisfactory and the staff was excellent.

Genuine Hotels.com guest review

The stay was nice, a little noisy needs double pained windows, but a very nice room, clean, staff was very helpful, and pool with jaquzzi. close to hollywood blvd, nice area, buses close by.

Genuine Hotels.com guest review

The hotel is located a short 5 minute walk from Hollywood Blvd proper, and so is decently placed. On the wall in the lobby is a helpful list of local attractions recommended by previous guests. The staff were quite friendly, and quick to assist.

Genuine Expedia guest review

I can't say enough good things about the young man we dealt with at the front desk. I believe his name was Owen but not positive. He couldn't have been friendlier or more helpful!

Genuine Expedia guest review

Located 3 blocks from Hollywood Blvd. Access to Underground Rail at Hollywood and Highland. Good onsite restaurant. Washateria onsite. Free WiFi. But $20.00 a day to park car, no where else in neighborhood to park car and was the going price, no in and out fees. Le Oriental Chinese two blocks away, looks like a dump but great food. Saw annual Xmas parade […] down Hollywood Blvd, just walked to see it. 30 minute drive to LAX Airport.Original plan was to stay one night, in case we didn't like it, but very comfortable and felt safe so we stayed our whole 3 day trip at this location, will do again. Hollywood Bowl approx 10 blocks away, did not attend maybe next time. Read more

Genuine Hotels.com guest review

I booked this hotel at hotels.com. It doesn't said that you have to pay 22 dollars for park your car a few hours. Bad, very bad. Next time I,ll pick a 20 dollars more expensive hotel with parking included. Waste of money!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

good

Genuine Hotels.com guest review

The stay was good. It was withing walking distance of the main attractions in Hollywood....

Genuine Hotels.com guest review

It was just accross the street from disneyland which was great. We didn't eat breakfast there, chose to eat at a different place after viewing. Overall a good value for the location if that is what you are looking for. We usually stay at Embassy Suites but although I like that hotel better I would stay here for the location alone.

Genuine Hotels.com guest review

The location was very convenient for our concert at the Hollywood Bowl. But I was surprised that I had to pay EXTRA for parking at your hotel!

Genuine Hotels.com guest review

Location of this hotel is very good- great if you are going to the Hollywood Bowl and/or all the fun on Hollywood Blvd (dolby theater, graumans chinese theatre, walk of fame, starline tours, hollywood & highland complex etc) Ive been staying here the last couple of years but will look for something else as they now charge for parking. It was free before […] but now $22 per day :( Read more

Genuine Expedia guest review

Staff was very accommodating and although reservation was misfiled under a wrong arrival date, staff worked hard to retrieve it and got us situated quickly. If you're attending event at The Hollywood Bowl - location of this hotel can't be beat - within walking distance. Very convenient and comfortable!

Genuine Expedia guest review

One of the most dissapointing stays ever - booked two rooms but only one was prepared. Second room was very far away, very inconvenient as I was traveling with an elderly person who needs assistance - I asked the hotel when I booked for two rooms close together, but they were not able to accomodate. Staff rude and not helpful. Took 30 minutes to check […] in. Room not very clean. Not that cheap either - would not stay there again. OK if you are never in the hotel, only for sleeping. Read more

Genuine Hotels.com guest review

Perfect I can't complain

Genuine Hotels.com guest review

The most disappointing was WiFi, that works very poorly, almost not working at all. As I need hi-speed internet connection every day, that was very disappointing. The second thing I didn't like was that the room was a little bit noisy. The room and car parking were Ok. Car parking is very comfortable.

Genuine Expedia guest review

I liked the hotel and the staff was friendly. My only complaint is if you have a room located to the rear you will hear people in the parking lot at night. Also the staff didn't advise there was a 20 dollar daily charge for parking so it was an surprise charge at the end. I must say though the room was very clean and everything worked as it should.

Genuine Expedia guest review

For the loaction and price it is a very good choice. We were able to walk to near by Hollywood Bowl and The Kodak Theater shopping complex. It has a small but reasonably priced coffee shop. Nothing fancy, however it was pleasing and quiet.

Genuine Expedia guest review

All in all the room was good. The beds were very comfortable. The only thing is I chose this hotel because I wanted a smoking room. After checking in and not seeing any ash trays, I advise the front desk and was told that I was in a non-smoking room. I requested a change of room, but was told that all the smoking rooms were taken and that he could relocate […] me the next day. I was checking out the next day so that wasn't going to work. We ended up standing around outside smoking. I really didn't like that. The restaurant was very good "Spice". Lots of international tourist, lots of different languages and background. Found that very inviting for the City of Angels. I live in the Bay area,so this gave the trip a out of the country Flair. All in all I would stay at this hotel again. Read more

Genuine Hotels.com guest review

We were pleased with the helpfulness and friendliness of the staff. We would come back again.

Genuine Hotels.com guest review

My sister and I stayed 9/12 through 9/16/2012 and enjoyed the hotel. We had asked for a smoking room, which was not available, and was the only negative thing we can say. We had a room on the third floor in the back overlooking the pool. We had a mini fridge and microwave and free Wi-Fi. We were in the pool two afternoons/early evenings. We also ate […] all breakfasts and two dinners at the Spice Cafe, which is attached to the hotel. The food was delicious, reasonably priced and the staff was very friendly and helpful with directions or places to visit. The only issue you may experience is the traffic on the road as it leads to the Hollywood Bowl. We experienced bumper to bumper traffic on 9/12/2012 as a popular band was playing at the Bowl. Otherwise, it is a 1/2 mile walk down to Hollywood Boulevard and most tourist attractions. Do go to the Griffith Observatory as the views alone are worth it. Do go to Madame Trussaud's or Ripley's Believe It or Not. Do go on a bus tour, only if it is two hours or less. Do watch for out for beggers and people trying to give you a CD or DVD. Do watch your wallets and purses while walking about. Read more

Genuine Expedia guest review

This is a terrible place to stay. The rooms are tiny and not very clean looking and the wi-fi does'nt work well at all, it kept kicking me off making it impossible to get on the internet. Also if you have AT&T you will have no service for the most part at this hotel. Parking is $20 a day and not free like it said when I booked on Hotels.com. This hotel […] offers nothing to its guests during their stay, not even a cup of coffee in the morning, you have to buy it in the over priced restaurant they have next to the lobby. The room card reader didnt work well at all and I usually had to stand outside my room for at least 15 seconds swiping it trying to get in my room which gets really annoying after awhile. The location is ok but you can not make a left hand turn out of the parking lot due to traffic so you always have to go around the block. Dirty looking rooms, no internet service, no amenities, I will definitly stay somewhere else on my next trip to LA. Read more

Genuine Hotels.com guest review

super convenient location. tiny room but not bad value.

Genuine Hotels.com guest review

I wanted to be close to some nightlife action, and this hotel is two blocks from Hollywood Bld. Lots of bars/restaurants and other stuff. Room was small, but clean. Great value considering hotels next door charged 3x what I paid.

Genuine Hotels.com guest review

Front desk needs to be more helpful, and to speak English. Booked king room with $15 a day parking. On arrival told only Queen room available and parking$22 daily. Saw room and complained, then suddenly offered king room and , on further questioning parking reduced to rate expected. Had to make a phone call whilst there, to out of area and front desk […] most unhelpful so had to give up.would not return. Read more

Genuine Expedia guest review

Nice. Parking is tight unless you are in a compact car.

Genuine Hotels.com guest review