"Great Place to Stay"
The front desk clerk Alayne was wonderful. She was so helpful and provided a welcome sheet with details for the stay, i.e. wifi password, breakfast times.Genuine Hotels.com guest review
"trip to claremont"
only complaint. The coffee for the coffee maker was not replaced for the second day.Genuine Hotels.com guest review
"Great value for money, excellent stay!"
We were returning from White Mountain,New Hampshire to NJ and wanted to spend the night on the way to avoid driving in the night. It turned out to be a great surprise, the lodge was located very near to the Sunapee Lake (2 mins walk) and we had an excellent stay. The room was clean with all basic amenities like TV, microwave, refrigerator, coffee maker […] etc and breakfast was complementary. The lodge stuff was very polite and accommodating, upgraded our room and allowed late checkout at no extra cost. Read moreGenuine Hotels.com guest review
The room was very nice and clean. The breakfast was good. Only draw back was when we arrived there was no front desk attendant. I called the front desk number and no one answered. There was a piece of paper giving info on the area which was nice, so we followed the directions for a given restaurant and went and had dinner. When we came back the attendant […] was there and very nice. Read moreGenuine Hotels.com guest review
"Fall Foliage tour stop"
Nice quiet hotel. staff was very friendly & helpful. Wish the adjacent restaurant had been open. Would definitely stay here again.Genuine Hotels.com guest review
The hotel staff was great recomended some great restaurant. the room had a musty smell lucky we had febrezze with us.if can skip continental breakfast go to country kitchen make sure to take boat ride around lake sunappe. overal nice hotel.Genuine Hotels.com guest review
"Convenient location, you can walk to the beach"
There's no view of the lake, but you are only a 5 minute walk to the beach at Sunapee State Park. I'm sure there are fancier (and more expensive) places in town, but this one is very nice. The rooms come with a mini fridge, microwave, and coffee maker. The bed was very comfy, and the bathroom is a good size. The staff at the front desk was very friendly […] and helpful. Read moreGenuine Hotels.com guest review
Pretty niceGenuine Hotels.com guest review
The lodge was nice, clean and full of helpful staff. I had a shirt that was ruined by the iron in the room. The staff apologized, provided us with a new iron, and adjusted the price of the room, all without prompting.Genuine Hotels.com guest review
"Great lake experience"
Friendly staff. Clean & COmfortable rooms.Genuine Hotels.com guest review
After the first night we had to leave notes to get more cups, tissues and toilet paper and to vacuum the rug. also the towels were very old.Genuine Hotels.com guest review
1st they didn't have a crib even after I booked and put the ages of the children. Our toilet flooded at 11 pm and there was not maintenance available so we had to switch rooms at 12 waking 2 kids! After all of that we were double charged and now trying to get a refund for the double charges! avoid the headache and stay somewhere else!Genuine Expedia guest review
"Great location, mediocre room"
Great location, good price, but the room upon entering looked as if kids had rolled all over the beds. The bathtub was dirty. The second day, after the room had been cleaned, it looked like they had kicked the pillows to the top of the bed into a pile. I've never seen anything like it. My 12 year old could have done a better job. The staff was nice […] enough. This place serves the minimal purpose for a budget hotel. They should do a little quality control around their housekeeping staff. Read moreGenuine Hotels.com guest review
"Clean, nice pool, no lake in site"
We stayed one night, and we came in late. The pool was supposed to close but the staff left it open so we could use it which was very nice. It is good sized and clean. The carpet is older and worn but clean. We thought a lake lodge would be on the lake, but it is a 500 foot walk through the woods. The included breakfast was very basic; microwavable […] breakfast sandwhiches, muffins, cereal, yogurt. The muffins were awesome. By 9:30 am they were out of teabags, and the garbages were more than full. They should have someone checking on that. Otherwise, no complaints. Fair price for a clean room and nice pool. Read moreGenuine Expedia guest review
"Easy to find"
Very quiet, peaceful spot. Alayna at check-in was very nice and helpful. There is no cellphone service. Had to drive 3 miles into Sunapee to send and receive texts. The store across the street closes early. Room was good size and comfortable, although bed was too soft, but that happens a lot with BW.Genuine Hotels.com guest review
"Staying on business"
The room was clean and comfortable except the bed sagged a bit in the middle (new mattress needed?). With that said, I slept throughout the night. Breakfast was average yet acceptable for this type of hotel (overlooking the pancake machine being out of order and the absence of butter for toast/muffins). Alayna (front desk) was incredibly helpful and […] friendly. Very nice stay. Thank you. Read moreGenuine Hotels.com guest review
Would suggest outside tables or sitting areas to enjoy.Genuine Hotels.com guest review
Very happy with the choice to stay here. Everything clean and neat. The staff were by far the best I have ever had the pleasure to meet. Went above and beyond to help us during an emergency. Will definitely stay again.Genuine Hotels.com guest review
"Me and two Yorkshire Terriors"
All was quite good. Staff friendly and helpful. Beautiful fields for the dogs to walk in. It was a quick business trip but comfortable and good for all of us.Genuine Expedia guest review
"Very comfortable and friendly"
Our stay was very comforatable. Friendly staff, clean room, great location.Genuine Expedia guest review
"Great new hotel"
Nice clean rooms, great serviceGenuine Hotels.com guest review
We liked the hotel except for finding a dirty sock on the floor (that did not belong to us). The breakfast was more than adequate. The staff was friendly and helpful and gave us recommendations for dinner.Genuine Hotels.com guest review
Hotel dirty in many common areas. Breakfast buffet choices horrible . Location great which is why we stayed there but not the best value considering the price of the room. Expected more for the price.Genuine Hotels.com guest review
I particularly liked the free food & the family feel to this place. Not the swankiest ski lodge ever but fair enough for the price. Plus they let me bring my two chihuahuas (there was a fee & Expedia did NOT reserve the appropriate "pet friendly" room I requested). Can't beat the location/proximity to Sunapee. Overall, I'd go back.Genuine Expedia guest review
"Very nice Convenient to ski hill"
GeeatGenuine Expedia guest review
The staff is very friendly and helpful at this Best Western. The pool was clean as was the rest of the hotel. Our room was clean, no complaints for the money. We had a good deal for one night. Great location for skiing at Sunapee. Good Italian meal for dinner just a short walk through the parking lot. No need to drive anywhere after a day on the sl […] opes. Read moreGenuine Hotels.com guest review
"at entrance of sunapee"
stay away from restaurant right next to it.... long wait to be seated, long wait for bad food, under stafted.Genuine Hotels.com guest review
Hotel was very close to Mount Sunapee with a restaurant within walking distance. Staff was very helpful. Room was consistently too warm and needed to crack the window open and keep the heat settings below normal temp. Free breakfast, although pancake maker was not working at the time, but there were other selections. The pool was very nice and warmer […] than most hotel pools. I heard they provide shuttle to the ski area but since it was still pre-season the shuttle was not available yet. Would definitely consider staying here again. Read moreGenuine Hotels.com guest review
"Excellent in every way."
Booked this for one night, last minute, when forecast was for a foot of powder overnight. Exceptionally friendly staff, extremely comfortable and clean, and a perfect location. Will definitely return.Genuine Hotels.com guest review
hotel was clean, and comfortable, a friendly staff I didn't use all of the facilities this time, but I would go back.Genuine Hotels.com guest review
Nice Place to stay clean, staff was friendly, and helpful. I would stay there again.Genuine Hotels.com guest review
"Very Nice affordable place to stay"
This is one of the better properties that I've stayed atGenuine Hotels.com guest review
Second time staying there and will be going back again. Very clean and very friendly there :)Genuine Hotels.com guest review
Nothing bad to stay. My family and i had a wonderful stayGenuine Hotels.com guest review
"Hotel good... restaurant no so much"
I stayed here to ski at Sunapee. It was conveniently located next to the mountain, the people who ran the hotel were friendly and helpful. They used to have a continental breakfast, which is perfect for a quick bite before skiing. Now they give you a voucher for the restaurant next door. THAT was a nightmare!!! It took over an hour from when we entered […] till food was served, cutting way into our skiing time. And when the food came it was terrible. I had an egg sandwich... how can you mess that up, right? The "eggs" (really more like 1/2 an egg) were scrambled and ice cold with unmelted cheese on it. If you chose to stay at the hotel, do yourself a favor and don't be tempted to use the breakfast voucher (dinner was no better at that restaurant, by the by). The egg sandwich on the mountain is faster and tastes far better. Otherwise, the hotel was fine for what it was. Read moreGenuine Hotels.com guest review
Since we were visiting friends in the area, we spent only the late evening and overnight in the room. It was fine for a stopover, just what you need. Our room was at the end of the hall facing the downhill sloping road in front of the hotel about 25 yards from our window. In the morning I was awoken by the downshifting of a truck coming down that hill. […] Probably a good thing, because I had to get up and get going. Read moreGenuine Hotels.com guest review
Sunapee lake lodge was perfect for our 3 night stay to visit my family nearby. I'm from the area originally, and its in a lovely location - at the foot of Mt. Sunapee and centrally located to reach other areas. We had a 2 queen room on the first floor. I asked about getting a king, but they said there were only ~8 of those rooms in the hotel and they […] were a bit more / night (which we didn't think would be worth it). Our room was great and quiet. There was a little bit of peeling wallpaper in the bathroom, but that was the only noticeable wear and tear. Everything else was very comfortable. The gal at the desk was terrific and very helpful. A continental breakfast was available (the usual muffins & cereal + machine produced pancakes), surprisingly, the coffee wasn't bad (our expectations were low). Also, I wasn't able to book online when I tried to do fewer than 3 days b/c they have a policy in the winter of a 3 day minimum (I found out when I called), which I didn't see listed either on Hotels.com or SLL's website - fyi. Read moreGenuine Hotels.com guest review
"Best staff! Clean and very comfortable with our dog"
10/24/14 MaryEllen M Malden, Massachusetts, United States
First time here. We bought our westie with us. The staff was wonderful. Very helpful. Always smiles on their faces. Our room was downstairs oversized to accommodate our dog, away from people without animals so not to bother anyone. our room was next to the exit to take our dog out. Great especially at 2 in the morning. Room was clean. Breakfast had enough choices. Staff answered all questions directed us to different things in the area. The beach was pristine and beautiful. The National Park was great. A lot of families with dogs. A lot of activities in the area. Will be going back. Chatham our westie loved it. It is not a fancy hotel but, the staff is truly the best. The staff makes this hotel. Bob and MaryEllen and Chatham M
"Good value, friendly staff"
10/06/14 Rachel S Falls Church, Virginia
We spent two nights here for a wedding in the area and this hotel was just fine. Alayna and the rest of the staff were super friendly and helpful at check in. They offered suggestions for local places to visit and things to do which was much appreciated. Alayna even wrote up a detailed description of the river walk in nearby Sunapee, which was great! The common areas of the hotel are a little tired but nothing looked too bad. The room was big enough for three people and luggage and was not super fancy but was perfect for what we needed. The complimentary breakfast had hot and cold items and plenty of variety. The workout room had three pretty old machines but it got the job done! There is also a sizable indoor pool which we didn't get to take advantage of. For the price and the location to the state park and other nearby attractions, this hotel was great. The friendliness and helpfulness of the staff was an added bonus.
"Hotel is a two star but friendly staff get 5 stars!"
09/28/14 Caroline M Los Angeles, California
We recently stayed at the sunapee lake lodge. It was conveniently located to the lake and the surrounding sites. The mattresses need to be replaced and the rooms lacked cleanliness compared to other moderately priced hotels i have stayed at in the past. Also light streams in from the hallway through the peephole and door casing which can be disruptive to sleep. However the service was exceptional, the young girls at the front desk were professional, knowledgeable and always helpful with a great attitude. Although we didn't try the complimentary breakfast it looked like a nice value add to the price. Kudos to your service and employees for making our weekend memorable.
"OK for a night"
09/21/14 SuzieAMA MA
The person at the front desk was very nice and helpful, telling me about the area. It was the week of the big craft fair so a lot of people around. The hotel is on the older side, but I found my room was clean and a good size. I was glad there was a small frig and microwave. I thought the bed was really comfortable. It is reasonably priced for what you get. The bad thing is I did not have cell phone service and had to go across the street , up the hill to the parking lot of the other hotel to get a signal. I would stay here again . It is much better than the Lake Inn, up the street, which is disgusting.
"our yearly reunion @ Sunapee Lake Lodge"
09/16/14 Diana R Clermont, Florida, United States
again we scored big with our friends and relatives with Sunapee Lake Lodge. All was perfect, the staff was waiting for us, they catered our event, All was excellent!!!! Can't wait to be back next year
09/02/14 pharris99 Westport, Connecticut
Room was clean, the bed was comfortable, had a refrig and microwave. The breakfast was a lot better than other places I've stayed, with a reasonable variety and various size tables so our large group could sit together. The hotel staff was very courteous. We would definitely stay again.
"Just don't stay here"
08/24/14 KYandBD Cambridge, Massachusetts
We spent one night at this motel in early August, and we will never stay here again. We stayed with our dog and felt like we were banished to the basement since all the dog friendly rooms are on the 'ground' level. We were next to a conference room and across from the pool, so it was fairly quiet. However, the tiled floors felt sticky, and the bed cover had dog fur on it. The room was somewhat small, and having a random recliner in the middle of the room didn't help. I typically walk around barefoot but not after the sticky tiles and seeing a few spiders in the bathroom. The only good thing about the room was the refrigerator and microwave. The staff was highly unhelpful and borderline rude, except for Alayna who worked the mid-day shift. She actually seemed to care and shared basic information that was not provided to me during check-in. The other women I encountered couldn't even give me basic directions or tell me about the area. Upon check-out, I wasn't even asked how my stay was. She simply didn't care. The breakfast wasn't great - a few pieces of old fruit, stale store-bought pastries, and questionable frozen Jimmy Dean breakfast sandwiches.
"Old with a very bad breakfast"
07/30/14 Hello590 New Jersey
The hotel is clean, but has many other poor qualities. The pool room was very cool so I had a very hard time getting out of the pool. The pool towels are way too small, so take at least 2-4 towels. The breakfast is terrible. They have decent muffins, but they really don't have much else. The breakfast is the worst part of the hotel. The hotel rooms smell really bad and has old spotty carpets and wallpaper. The hotel is more like a motel. If you want to stay in Mount Sunapee, try to get a room in the hotel across the street.
07/14/14 thamo75 Webster, Massachusetts
Would certainly stay there again if I'm in the area. The room was clean & and the bed was heavenly soft. Once you were inside your room could not hear any outside noises. The staff was super friendly and helpful, which always makes for a nicer trip.
"Less than expected"
07/03/14 Ashley S Quebec City, Canada
The Sunapee Lake Lodge was a disappointment. For 150$/night we were given a basement room that stunk of cigarettes (although claimed to be smoke free!) and dogs, as well as a Pak'n'Play for my 8 month old daughter that smelled of urine! The room was not carpeted, which would not have been an issue except that my daughter's crying in the night echoed! We were scheduled to stay two nights but left after the first night to stay elsewhere. It was not at all what we expected for the price.
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