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  • Windsor Excelsior Hotel
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1 room,  2 adults 
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Windsor Excelsior Hotel - Rio de Janeiro

-22.96813, -43.17962
3.5 stars
Avenida Atlantica 1800, Copacabana, Rio de Janeiro, 22021-001 Brazil ‎1-866-539-0036‎ | welcomerewards™

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Lowest price $188
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4.2 205 5

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    1 room,  2 adults 
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    Landmarks near Windsor Excelsior Hotel

    • Copacabana Beach Hotels - Rio de Janeiro 65 yards
    • Avenida Atlantica Hotels - Rio de Janeiro 100 yards
    • Cardeal Arcoverde Station Hotels - Rio de Janeiro 380 yards
    • Copacabana Hotels - Rio de Janeiro 510 yards
    • Siqueira Campos Station Hotels - Rio de Janeiro 910 yards
    • All landmarks in Rio de Janeiro

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      Pros: Excellent Front Desk Staff. They all courteous, speak english and very helpful to your needs. Room service is great. Unless there are people ahead of you for service Good value for money. Good Amentities. Cons: Breakfast buffet is okay little expensive Room service menu is strictly ok. compared to hotels in US. Location is strictly ok. There is a shop opp the hotel but no restaurants,pharmacy, convienence store etc close by. It isn't a happening neighouborhood. It's kind of far from the Mall and other parts of the city.

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    Overview of Windsor Excelsior Hotel - Rio de Janeiro

    Location.
    Located across the boulevard from the internationally famous Copacabana Beach, the Windsor Excelsior Hotel offers accommodations within five kilometers of the Ipanema Beach. This hotel lies within a five-kilometer radius of Sugar Loaf and the natural exhibits at Rio de Janeiro Botanical Garden. Seven kilometers away, guests can board the funicular that ascends Corcovado, the site of the Christ the Redeemer statue.

    Hotel Features.
    The hotel's Excelsior restaurant is noted for its opulent buffets and complimentary guest breakfast buffet. International fare with Brazilian flourishes accent the restaurant's views of Avenida Atlantica, while the Rooftop Bar serves poolside snacks and drinks until early evening. A softly lit lobby leads to the hotel's staffed business center where four workstations with wired and wireless high-speed Internet access (surcharge) await business needs, along with a printer, copier and fax machine. The hotel houses a barraca (beach shack) that contains complimentary towels, umbrellas and lounge chairs for use on Copacabana Beach. The fitness center has cardiovascular machines, free weights, a sauna and steam room. Complimentary shuttle service is provided from the hotel to downtown and to both airports. Valet parking is available (surcharge).

    Guestrooms.
    The 12-story Windsor Excelsior Hotel has 233 guestrooms. All offer plasma televisions with premium cable channels, minibars, desks, laptop-compatible safes and voltage converters. Rooms also include wired Internet access (surcharge) and voice mail. Private bathrooms feature telephones and lighted magnifying mirrors. Windows open to views of the beach, mountains or surrounding architectures.

    Image of Windsor Excelsior Hotel, Rio de Janeiro
    4.2 out of 5 Excellent (205 reviews)
    (Neighborhood average 3.7)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    We stayed at the JW Marriott down the street for a few days and due to the exoberent rate increase for sunday night 3/24, we decided to change hotels... and stay at this property. We were very pleasantly surprised how clean, and professional the staff were. The restaurant recomendation was around the corner and was excellent. Our room was a triple and it was spacious with a great shower and bathroom. The next morning we had a very early flight and to our surprise the rate included a hot buffet breakfast with an abundance of fruits, juices, and an extensive spread of hot and cold foods that started serving at 6am. The Windsor Excelsior is located adjacent to the Copacabana Palace Hotel and the area is safe. The hotel is also convienently located across the street from Copacabana beach. All in all we loved the hotel and would recommend it. The difference between the JW Marriott was very minimal. The lobby at the JW was more elegant but I really think the rest was comparable. The price was also substantially lower. by Ben F  from Tampa Fl on 03/27/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $188
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Upgraded

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    Superior room Single

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    Deluxe Room Single

    Standard - Double

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Minimum check-in age is: 18
    • Check-out time is: noon
    • Check-in time starts at: 2 PM
    • American Express: American Express
    • Diners Club
    • MasterCard: MasterCard
    • Visa: Visa

    • Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for foreign visitors) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents. Visitors who plan to travel with children should consult with a Brazilian consulate office prior to travel for further guidance.
    • Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Beach/pool umbrellas
    • Elevator/lift attendant
    • Number of buildings/towers - 1
    • Number of floors - 12
    • Poolside bar
    • Restaurant
    • Swimming pool - outdoor
    • Total number of rooms - 233
    • See more facilities
      • Air-conditioned public areas
      • Beach cabanas (complimentary)
      • Beach sun loungers
      • Beach towels
      • Beach umbrellas
      • Luggage storage
      • Meeting facilities size (feet) - 1690
      • Meeting facilities size (meters) - 157
      • One meeting/conference room
      • Pool sun loungers
      • Rooftop terrace
      • Self parking (surcharge)
      • Valet parking (surcharge)
      • Wireless Internet access - surcharge
      • Year Built 2000
    • Rooms (all rooms include)
    • Bathroom phone
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Iron/ironing board (on request)
    • Speakerphone
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Complimentary newspaper
      • Daily housekeeping
      • ESPN
      • Extra towels/bedding in room
      • Free local calls
      • Hair dryer
      • HBO
      • Hypo-allergenic bedding available
      • In-room safe (laptop compatible)
      • Makeup/shaving mirror
      • Minibar
      • Plasma TV
      • Premium TV channels
      • Private bathroom
      • Shower only
      • Soundproofed rooms
      • Turndown service
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
    • Services
    • Laundry facilities
    • Medical assistance available
    • Multilingual staff
    • Parking (surcharge)
    • Sauna
    • Security guard
    • Self parking
    • Steam room
    • Tour assistance
    • Valet parking
    • View more services
      • Airport transportation (complimentary)
      • Babysitting or childcare
      • Complimentary newspapers in lobby
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
      • Free breakfast
      • Health club
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Dry cleaning/laundry service
    • Event catering
    • Room service (24 hours)
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    A complimentary buffet breakfast is provided each morning.

    Excelsior - Known for its lavish buffets, including complimentary breakfast buffet for guests. Buffet and à la carte meals for lunch and dinner. International fare with Brazilian accents. Views of Avenida Atlântica.

    Rooftop bar - Poolside bar serving snacks and drinks until early evening.

    Recreation

    The 7.5-m (25-ft) rooftop pool offers panoramic views from its wide sundeck. The fitness center contains cardiovascular machines, free weights, a sauna, and a steam room.

    The hotel faces Copacabana Beach and maintains a barraca (beach shack) with towels, umbrellas, and lounge chairs (complimentary, but gratuities are customary).

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Bicycle rentals nearby
    • Golfing nearby
    • Parasailing nearby
    • Running track/path nearby
    • Surfing/boogie boarding nearby
    • Swimming on site
    • Volleyball nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: BRL 50 per day (rates may vary)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Check-in information

    Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for foreign visitors) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents. Visitors who plan to travel with children should consult with a Brazilian consulate office prior to travel for further guidance.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Rio de Janeiro, Brazil
      of
    -22.96813, -43.17962
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    Windsor Excelsior Hotel Copacabana

    A short guide to Copacabana

    This famous beach is also the widest beach in Rio. Throngs of bikini- and Speedo-clad locals and tourists take in the sun, as well as a round of beach soccer and volleyball. Copacabana Beach is a popular venue for concerts and a spectacular New Year’s Eve celebration where partiers wear white for good luck. The glitzy shops and cafés along Avenida Atlântica provide a welcome respite from the heat.

    see all hotels in Rio de Janeiro

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Copacabana Beach - 100 yards
    • Avenida Atlantica - 100 yards
    • Cardeal Arcoverde Station - 400 yards
    • Copacabana - 500 yards

    0.50 - 1.0 mi

    • Siqueira Campos Station - 900 yards
    • Edmundo Bittencourt Square - 1200 yards
    • Leme - 1400 yards
    • Rio Sul Shopping Mall - 1500 yards

    1.0 - 3.0 mi

    • Federal University of Rio de Janeiro - 1.1 miles
    • Cantagalo Station - 1.1 miles

    3.0+ mi

    • Rio de Janeiro Santos Dumont Airport (SDU) - 4.0 miles
    • Rio de Janeiro Antonio Carlos Jobim Intl. Airport (GIG) - 12 miles
    All hotels in Rio de Janeiro, Brazil
    Reviews
    • All (205)
    • Business (21)
    • Romance (26)
    • Family (37)
    • Friends (22)
    • Other (99)
    4.2 / 5
    Excellent

    Score breakdown (from 205 reviews)

    • 5.0
      (94)
    • 4.0
      (81)
    • 3.0
      (17)
    • 2.0
      (6)
    • 1.0
      (7)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.3
    • Comfort
      4.1
    • Condition
      4.1

    Reviews: Overall

    • <Previous
    • Page 1 of 5
    • Next>
    Windsor Excelsior Hotel - Rio de Janeiro
    2.0 / 5
    Fair
    "Very Loud... Mold like substance in bathroom"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      1.0
    I recently read another review that mentioned the appearance of mold. I now realize that the black substance on my bathroom ceiling was probably mold, although, I'm no expert... Beyond that, breakfast was good and included with my stay and the location was perfect, right in the middle of Copacabana Beach. - BTW, beware of guest policy as they are not […] mentioned on the website! Read more
    Genuine Hotels.com guest review
    6 night trip with friends in Feb 2013
    A Traveller
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    4.0 / 5
    Excellent
    "Pleasant Surprise !"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We stayed at the JW Marriott down the street for a few days and due to the exoberent rate increase for sunday night 3/24, we decided to change hotels and stay at this property. We were very pleasantly surprised how clean, and professional the staff were. The restaurant recomendation was around the corner and was excellent. Our room was a triple and […] it was spacious with a great shower and bathroom. The next morning we had a very early flight and to our surprise the rate included a hot buffet breakfast with an abundance of fruits, juices, and an extensive spread of hot and cold foods that started serving at 6am. The Windsor Excelsior is located adjacent to the Copacabana Palace Hotel and the area is safe. The hotel is also convienently located across the street from Copacabana beach. All in all we loved the hotel and would recommend it. The difference between the JW Marriott was very minimal. The lobby at the JW was more elegant but I really think the rest was comparable. The price was also substantially lower. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Ben F
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    1.0 / 5
    Poor
    "LOUD - Very Loud in the Morning... Overpriced."

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    This hotel is very overpriced. It does not live up to expectations. My group and I were constantly jerked around by the front desk. First, our rooms had two twins beds, their solution was to push the beds together and place sheet over the crack! Beyond that, they overcharge for everything, internet, tours, half day extensions...
    Genuine Hotels.com guest review
    6 night trip with friends in Feb 2013
    A Traveller
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    1.0 / 5
    Poor
    "LOUD! Very loud in the morning, price gauging..."

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    First the good... Breakfast, Location, Free beach chairs/towels, rooftop pool area. THE BAD.... CHECK IN… When we got to our rooms, all 3 had two twin beds. Their solution was to attempt to push the two beds together and stretch a sheet over the crack. ROOM… Exposed wires in the bathroom, electrical outlets with no covers which exposed more wires and […] the bathroom shower, ceiling and bedroom ceiling had a substance which looked exactly like mold. I am so convinced it was mold, took pictures and have forwarded them to the Rio Municipal Health Department for investigation. NOISE... This hotel promotes within the email confirmation that they have "Soundproofed rooms". They do NOT. It is hard to sleep past 7am. Very, very loud in the morning. PRICE GAUGING…. Internet... Even though there is free wifi at the beach, the hotel blocks it, instead charging $25USD (50 Real)/day. Tours. Front desk told us it would be $100USD (200 Real), instead we walked around the block and got a tour with the same specifics for $50USD. Half Day. The half day rate was $220+ (434.86 Real). This would have been more money for 4hrs than we paid for full nights. POLICIES… They have a ridiculous guest policy. Nobody who is not on the original reservation is allowed past the elevators. First, nowhere on the hotel website is this policy mentioned. This means you only find out about this policy once you check into your room and see a little card on the table. BEWARE Read more
    Genuine Hotels.com guest review
    6 night trip with friends in Feb 2013
    Michael
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding
    "Great location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We enjoyed our stay, the service was excellent, the breakfast buffet was great and the location was ideal.
    Genuine Hotels.com guest review
    4 night trip in Feb 2013
    Carmen
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    4.0 / 5
    Excellent
    "Hotel!"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    This hotel isn't a luxury hotel but it was super clean and all the employees were super nice. The breakfast buffet was perfect and exactly what we wanted. Perfect eggs and fresh fruits! Location is truly unbeatable!
    Genuine Hotels.com guest review
    4 night trip with friends in Feb 2013
    Alina
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding
    "Friendly staff at a great location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We had stayed at the Windsor Excelsior 4 years ago and had thoroughly enjoyed it, so we decided to go back for another shot before our 5-year visas expired. It's very well located, on the same block as the fabled Copacabana Palace (the Excelsior's rooms go for maybe 1/3 the price), and it's right across the street from a great Italian restaurant, La […] Trottoria. Because of my wife's recent hip replacement we required a room with handicapped access, which they provided and which overall was quite satisfactory, though the toilet seat was not very elevated. Unfortunately, as a tradeoff for the handicapped access the room itself did not have our previous great view of Copacabana Beach, but rather of the courtyard/airshaft placed between our hotel and another hotel one street over. The a/c was all too effective, and the only way to moderate it was to switch it off till the room grew too warm, and then switch it on again. Not too tedious a process, maybe twice a day. But the staff were just as friendly and helpful as the last time, and the delicious included breakfast buffet, full of the standard offerings and exotic Brazilian dishes, can set you up till well past lunchtime. Be sure to leave some room for the pasteis de Belem at the nearby Confiteria Marina! Read more
    Genuine Expedia guest review
    Other trip
    Oct 20, 2012
    Lenny
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding
    "Right in the Middle of it all"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel right in the middle of Copacabana Beach, right next to the Copacabana Palace. Hotel is clean, staff courteous and my ocean-view room was bright and had an unobstructed view of the beach. The included breakfast was great, big buffet. CONS: like many high end resorts, internet is not included and is about $20USD/day, although a somewhat reasonable […] per minute rate is available which could be useful for a quick email check. Read more
    Genuine Hotels.com guest review
    3 night romance trip in Aug 2012
    Jon P
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    2.0 / 5
    Fair
    "does not deserve its ratings"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    I booked this hotel because it has nice ratings.However, I got a standard room on the second floor that looked like a jail.You go to rio de janeiro and at noon there is absolutely no light in the room. I was very upset about that.Other than that the hotel is OK.
    Genuine Hotels.com guest review
    3 night trip in Jul 2012
    benoit
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    4.0 / 5
    Excellent
    "RIO 2012"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    EVERYTHING AND EVERONE WAS VERY NICE TO START. THE ROOMS COULD USE A LITTLE UPDATE AND THEY ARE ON THE SMALL SIDE BUT VERY CLEAN.
    Genuine Expedia guest review
    Other trip
    May 21, 2012
    STEVE
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding
    "Nice Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice, clean, quiet hotel. Even with all the traffic on Atlantic Ave., it was quiet. The hotel also had a modern feel and was clean, plus it is nicely located in the middle of Copacabana beach. The breakfast buffet had a nice selection of breads, meats, eggs and fruits. The hotel staff helped us set up several tours and were friendly. So I would definitely […] stay here again. Read more
    Genuine Hotels.com guest review
    3 night romance trip in May 2012
    Brook
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    4.0 / 5
    Excellent
    "Great location & staff, slightly dated decor."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Great location & super friendly, helpful staff. The room was extremely comfortable, but dated. Pay for the upgraded room to get the view & the better layout.
    Genuine Expedia guest review
    Other trip
    Apr 29, 2012
    Karl
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    4.0 / 5
    Excellent
    "Good value"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Nice hotel. Room is a little outdated. Bed was a little stiff. Breakfast buffett was excellent.
    Genuine Expedia guest review
    Other trip
    Mar 24, 2012
    A Traveller
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding
    "Excelsior in Rio"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The staff was great and fluent in English. Breakfast was delicious but do not eat the dinner buffett. Overpriced and selection is minimal. Cheaper to grab a bite at the roof top bar and food is good. We split a plate between us and had plenty to eat.
    Genuine Hotels.com guest review
    4 night trip in Feb 2012
    A Traveller
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Jan 2012
    A Traveller
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    3.0 / 5
    Good
    "Plain OK"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel is OK, very good location but for the price I expected more.
    Genuine Expedia guest review
    Other trip
    Jan 25, 2012
    Ricardo
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding
    "Windsor Excelsior- RIO... Amazing :)"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel was wonderful... nice rooms, great pool... much better rates booking through hotels.com than at the hotel itself. The people were incredibly helpful... and the best part.. THE POOL. The food was delicious and the pool was beautiful. I was in Rio and it was hard to go to the beach b/c we had so much fun at the hotel pool and poolside bar service! […] I would recommend it to anyone... lot's of kids around too. Families, singles, and couples. Great, great, great. Read more
    Genuine Hotels.com guest review
    4 night trip with friends in Jan 2012
    A Traveller
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    3.0 / 5
    Good
    "Back in the 70's"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    Hotel well situated, clean, but overpriced, it looks like you are back in the 70's
    Genuine Expedia guest review
    Other trip
    Nov 22, 2011
    Victor
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    3.0 / 5
    Good
    "Windsor Excelsior in Rio"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    It is a good hotel if you book it for what you are looking for as a great location for a beach hotel. Rooms are small but what the heck you are out and about 90% of the time.
    Genuine Hotels.com guest review
    1 night romance trip in Oct 2011
    A Traveller
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Oct 2011
    A Traveller
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    4.0 / 5
    Excellent
    "Room Comford"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      5.0
    I could not sleep properly becasue of mechnical noise outside of my room. I have requested the change of my room, but the front desk mentioned "No empty room is available". Except this prolem, I was happy.
    Genuine Hotels.com guest review
    4 night business trip in May 2011
    A Traveller
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    4.0 / 5
    Excellent
    "Great location"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Good hotel, excelent location. Rooms comfortable (get one with view of Copacabana).
    Genuine Expedia guest review
    Other trip
    Apr 27, 2011
    Ed
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding
    "Windsor Excelsior Hotel In Rio"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel was everything we expected. Right on the beach, in the middle of everything, good service and great shuttle service from the airport. Check this out before you go. You have to sign up for the shuttle via internet before you go. Great deal as hotel is quite a distance from the airport (they all are) and the hotel shuttle is the cheapest way […] to get into town. Tony March 2011 Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2011
    Tony V
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night romance trip in Apr 2011
    A Traveller
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding
    "We Loved This Hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We would stay there again if we returned to Rio De Janiero. The free breakfasts (through Expedia) were outstanding. One evening we ate at the hotel. They had a very delicious buffet meal. The beds were comfortable. Everything was always clean. Free chocolate at night was a nice surprise. I used the exercise room one evening. It was fine. I never tried […] the pool, steam room or sauna, however. They allowed us to use their chairs and umbrellas for the beach at no charge. The staff was always friendly and helpful. They helped us get a tour guide. The beach just across the street was amazing! Warm water and soft sand! It was fun to play in the waves. Perfect vacation!! Read more
    Genuine Expedia guest review
    Other trip
    Apr 17, 2011
    Jeannette C
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night romance trip in Mar 2011
    A Traveller
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding
    "Windsor Excelsor - Copacobana"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was located right on Copacabana Beach. Wonderful food, excellent service - ideal hotel for our vacation!
    Genuine Hotels.com guest review
    3 night trip with friends in Mar 2011
    Genevieve S
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding
    "A great place to stay in Rio/Copacabano"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The location is perfect, right on the beach, and the hotel staff, especially the front desk, was very helpful. The hotel has a lovely pool and bar on the top floor which would have been a perfect place to hang out if the service had been a bit quicker. The concierge was especially helpful organizing a tour and dinner reservations. One nice plus: comfortable […] pillows One pet peeve: you have to buy water; none is provided Read more
    Genuine Hotels.com guest review
    3 night romance trip in Mar 2011
    Christy M.
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding
    "Hotel Windsor Excelsior in Rio de Janeiro"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    What a great location! Chairs and umbrellas on the beach exclusively for the hotel guests. Beach service unsurpassed. The area provided restaurants, great shopping the next street over and of course the beach across the street. The view from the pool/bar was perfect, the beach, cruise ships passing by, the Christ Redeemer Statue in the hills behind, […] excellent wait staff and an intimate area to socialize in. Breakfast was amazing with an attentive staff. And finally I felt secure walking by myself at night on the streets surrounding the hotel. Read more
    Genuine Hotels.com guest review
    6 night trip with friends in Feb 2011
    Livia L
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    See the above review.
    Genuine Hotels.com guest review
    2 night romance trip in Feb 2011
    A Traveller
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding
    "Good Experience at Windsor Excelsior"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel was clean, breakfast included was very good with nice selection. Workout room small, but adequate. Great location on Copacabana Beach just downt the street from the Copacabana Palace. Internet connection seemed pretty expensive, so didn't use. Staff helpful. Overall, very good experience.
    Genuine Expedia guest review
    Other trip
    Feb 13, 2011
    A Traveller
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding
    "Windsor Excelsior Hotel - Rio de Janeiro"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The location was great, the staff was very helpful, the room was small but very clean and the amenities were good.
    Genuine Hotels.com guest review
    3 night family trip in Jan 2011
    Moe B
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    3.0 / 5
    Good
    "Extraordinary Location!!!..."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    ...The hotel is old but well kept. The rooms are small and quite "old fashioned", but if you've booked Ocean View you've have a REAL plus...Copacabana Beach's view is great!!! As usual ,brazilian's buffet breakfast is impressive!! Te location is really great, very close to the beach, many restaurants around and a very "secure" neighbourhood. Hotel prices […] are NOT cheap...but Brazil is VERY expensive for quite everybody!!! Read more
    Genuine Expedia guest review
    Business trip
    Dec 16, 2010
    Carlos V
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding
    "Would definitely stay at the Windsor Excelsior again!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice hotel in a great area - right across from Copacabana beach. Close to cafes/restaurants - but also used Front desk for dinner recomendations. Taxi's very convenient and relatively close to all main attractions. Felt safe going out in the evening. This hotel has a also great breakfast buffet. I have stayed a at couple of places in Ipanema - but when […] I go back to Rio I would definitely stay here again. Read more
    Genuine Expedia guest review
    Business trip
    Nov 28, 2010
    A Traveller
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Oct 2010
    A Traveller
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding
    "Our best stay in Rio"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Very nice staff, very helpful without making feel like you have to tip constantly. Great beach service. Pricey and a small room, but then it is Rio.
    Genuine Expedia guest review
    Other trip
    Nov 3, 2010
    David MI
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    1.0 / 5
    Poor
    "Maybe a 3-star hotel !!"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      2.0
    This is not a 4-star property ! Everything there is small and dark - including the rooms touted as " Ocean View". The only view of the ocean from these rooms comes if you are tall, and standing directly in the window with your nose against the window pane. At least the restaurant where breakfast is served is bright
    Genuine Hotels.com guest review
    2 night romance trip in Oct 2010
    A Traveller
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding
    "Windsor Excelsior hotel, in Rio , Brazil"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Great hotel in spectacular place, at the right price, excelence breakfast (one the best in the word), frest fruit, pastries make hungry everybody, omelets;excelence personal, very friendly and helpful, close to evething in Rio do Janeiro
    Genuine Hotels.com guest review
    2 night trip in Oct 2010
    Manuel F
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding
    "Vacationing Midwesterners"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotel is a very pleasant, though a bit darkly decorated place. Not top-of-the-line, but good next tier. The extra few dollars for an ocean view room were worth it--just across the road from Copacabana beach; only about 5 of perhaps 20 rooms per floor have it; others are over a street or air shaft. People were most pleasant and helpful; good English […] at the desk, for restaurant and bell staff it depended on whom you met but all got the job done with courtesy. Read more
    Genuine Expedia guest review
    Other trip
    Sep 29, 2010
    A Traveller
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding
    "very agreeable surprise!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Superb location + superb breakfast buffet + room size better than average in Rio.
    Genuine Expedia guest review
    Other trip
    Aug 18, 2010
    Lair LS
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding
    "Windsor Excelsior in Rio"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel and its staff were the best. They were very helpful and multi-lingual. The hotel is in the same block as the Copacabana Palace Hotel. A prestigous location on Copacabana Beach. Very helpful in directing us to key tourist spots like Christ the Redeemer and Sugar Loaf Mountain.
    Genuine Hotels.com guest review
    3 night family trip in Jul 2010
    John H
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    4.0 / 5
    Excellent
    "Good Hotel Value and Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    This hotel is an old and established hotel and has seen many years of guests , it needs a good update and could easily become a sort after hotel. Its location you can not beat and the staff and restaurants great. An amazing buffet breakfast which offers smoothies, stunning fruit juices and good value. We had an ocean front room and waking up to sunrise […] on Copacabana Beach is breathtaking, it has a small pool on the roof with bar and restaurant and overall the value for out of season was good. Of course it is next door to the Copacabana Palace hotel and you can have drinks there and if your budget allows stay there as it is one of the best places to stay in Rio, but we were on a limited budget and felt we had good value. Just get past the "old" feeling of the furniture and fixtures and check out the view. Read more
    Genuine Expedia guest review
    Other trip
    Aug 4, 2010
    Michael
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    3.0 / 5
    Good
    "hotel wasn't that great"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    hotel location was great, breakfast buffet was same every day and a person could really get sick of it after a couple days (which we did). The hotel was just okay, nice lobby but the rooms in the back are hideously ugly. We wanted to upgrade but the oceanfront rooms can't accommodate a couple and child, so we were stuck in this awful, small room with […] tiny window. Worst we've ever stayed in and we've been to a lot of hotels. Walls are paper thin someone walking with heels upstairs woke us up every day. Room smelled awful at times. Bathrooms were clean, and staff were nice but I couldn't recommend this place when the trip was so expensive anyway. Rio is very expensive, just be aware of that. There is a grocery store close by and lots of places to eat near the hotel. The italian place across the entrance was absolutely wonderful, walk around the neighborhood and find the amazing patisserie. Also go to the barbeques - they are pricey but what a culinary experience for meat lovers. Must see Christ the Redeemer and Sugar Loaf. Use taxis outside hotel and do meter to go everywhere and have them drop you OFF and catch another one later. Much, much cheaper this way. Schedule your airport transfer with hotel at least 2 days before you leave, just to make sure you get it. Have taxi drivers turn light on and confirm money you are giving with them in the light. Had one dishonest driver. People are nice, we felt safe for most part. Stay out of favelas. Read more
    Genuine Expedia guest review
    Other trip
    Jul 7, 2010
    Smack
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    3.0 / 5
    Good
    "hotel wasn't that great"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    hotel location was great, breakfast buffet was same every day and a person could really get sick of it after a couple days (which we did). The hotel was just okay, nice lobby but the rooms in the back are hideously ugly. We wanted to upgrade but the oceanfront rooms can't accommodate a couple and child, so we were stuck in this awful, small room with […] tiny window. Worst we've ever stayed in and we've been to a lot of hotels. Walls are paper thin someone walking with heels upstairs woke us up every day. Room smelled awful at times. Bathrooms were clean, and staff were nice but I couldn't recommend this place when the trip was so expensive anyway. Rio is very expensive, just be aware of that. There is a grocery store close by and lots of places to eat near the hotel. The italian place across the entrance was absolutely wonderful, walk around the neighborhood and find the amazing patisserie. Also go to the barbeques - they are pricey but what a culinary experience for meat lovers. Must see Christ the Redeemer and Sugar Loaf. Use taxis outside hotel and do meter to go everywhere and have them drop you OFF and catch another one later. Much, much cheaper this way. Schedule your airport transfer with hotel at least 2 days before you leave, just to make sure you get it. Have taxi drivers turn light on and confirm money you are giving with them in the light. Had one dishonest driver. People are nice, we felt safe for most part. Stay out of favelas. Read more
    Genuine Expedia guest review
    Other trip
    Jul 7, 2010
    Shama M
    US

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding
    "Everything you could want for a great price"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The bed was large and comfortable, the view from the room to the beach was completely unobstructed. Nice restaurants nearby, one block to he Copacabana Palace (if you're looking to save oney and attend an event there). Hotel's free airport shuttle runs on time and is more comfy than a cab. All-in, I probably stay here everytime I return, unless I can […] get Ceasar Park for the same price. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Jun 2010
    Michael G
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Windsor Excelsior Hotel - Rio de Janeiro
    4.0 / 5
    Excellent
    "Great location with amazing views"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel rooms are dated and many do not have any kind of view at all. But the location of the hotel is excellent with a rooftop pool/bar that has amazing views. Based on the prices of other hotels this hotel offers great value which includes a wonderful buffet breakfast. Definitely stay here again but would try to book a room with a view of the water […] next time. Read more
    Genuine Hotels.com guest review
    4 night family trip in Apr 2013
    Kevin P
    CA

    Windsor Excelsior Hotel - Rio de Janeiro
    2.0 / 5
    Fair
    "In front of Copacabana Beach"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel was good for the purpose of my trip, just in front of the beach in Carnival. The only lowlight was that my car was scratched at the Hotel's parking area (valet parking was used) but the hotel denied it and didn't assume any responsability.
    Genuine Hotels.com guest review
    1 night family trip in Feb 2013
    Palma
    GB

    Windsor Excelsior Hotel - Rio de Janeiro
    5.0 / 5
    Outstanding
    "Windsor Excelsior Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent service. We were fortunate to be given a complimentary upgrade and the room was exquisite with full views of Copacabana beach. Location is right on the beach and the staff members were eager to assist at all times. We stayed for 3 nights and enjoyed every minute of our time there. Very strongly recommended.
    Genuine Expedia guest review
    Other trip
    Jan 20, 2013
    Darko
    AU

    Windsor Excelsior Hotel - Rio de Janeiro
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in Jan 2013
    rek
    GB
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      • ウィンザー エクセルシオール ホテル (Windsor Excelsior Hotel)
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