I was disappointed with the hotel. I was charged more then the $175 quoted on hotels.com. Then we were put in a room facing the back of another hotel where we had to park on side of building. I didn't feel safe so I requested another room and got settled in and my husband went to use microwave and it smoked up room and door trim started melting so then […] we had to change rooms again. All this after a 5 hour drive. Then we never received service to restock our room or dump trash. I also didn't think the breakfast offered was good. I do not plan to stay here again. Oh ya remote for TV needed batteries and my husband took it to the desk but the clerk said sorry we don't have any batteries. Read moreGenuine Hotels.com guest review
No map for hotel was available. Staff was ok, busy talking with each other. Matresses at other Best Western Hotels are wonderful, like Temperpedic, not at this hotel. Thought they served hot breakfast, so was disappointed. Price was ok.Genuine Hotels.com guest review
"Everything all right and even fresh waffles"
We only stayed overnight, arriving late, so I can't tell a lot but that everything was as expected - - besides: the pool was not yet open (beginning of april)Genuine Hotels.com guest review
"Great place to stay to visit Atlanta"
Great place. Nice breakfast. Very close to Atlanta attractions.Genuine Hotels.com guest review
"Very Clean! Super Friendly Staff!"
Im happy to say my time went great. My room was SUPER clean. Friendly staff, GREAT free breakfast - eggs, fresh made to order waffles, bagels, toast, fruit, cereal, coffee, milk, yogurt, pastries. Well worth it. Will definitely be going back. The ONLY possible negative is that there isnt much to do without a car. But hey, thats Atlanta!Genuine Hotels.com guest review
The room was in excellent shape. Very clean. The staff was very warm and friendly. Even the grounds were clean and very well kept. This was a great value. Also a great location, right off the interstate. Great restraunts right behind motel! I didn't even need to move my car, I could walk. A clean, comfortable, safe place to stay. I will stay here again […] as I visit in this area regularly. Read moreGenuine Hotels.com guest review
"Close to exit, friendly people, food, shopping!!!"
Had a good stay 3 kids had a time in pool .! People were real friendly . Easy to get to see 6 flags. Stayed over a nite without any problem. Washed clothes and ate in room. For the money this was a good stay. Air condition was cold. Frig was cool keep food cold..Genuine Hotels.com guest review
Convenient and extremely clean! I would recommend this hotel to my friends unconditionally.Genuine Hotels.com guest review
"Perfect for the traveler who wants a great bed"
While I like a fancy hotel room as much as the next traveler, I would much rather spend less on a hotel room so I can spend more on my vacation. This hotel was very reasonable, safe ... and had GREAT beds. Best I've slept on in a long time. And lots of pillows. My only complaint was that the wifi connection wasn't very good. Otherwise, great hotel […] room for the price. Read moreGenuine Hotels.com guest review
The pillows and the mattresses were the best we have ever slept on anywhere in a hotel. Enjoyed our stay and would return.Genuine Hotels.com guest review
The room was fine but the area was congested, not the best of neighborhhods. Price was good for what we got--notn a place for families.Genuine Hotels.com guest review
We were very pleased with our stay. The one thing that stood out the most was the friendliness of the personnel. Another plus was the breakfast. It was well planned and monitored. Everything was fresh.Genuine Hotels.com guest review
"Excellent stopover hotel along highway"
Loved my stay at this hotel. I was here for 3 nights. Staff was very friendly and helpful at all hours. Impressive continental breakfast included (make-your-own waffles, bagels, bananas, yogurt, cereals, milk, etc). Great comfy rooms with everything I needed (hair dryer, shampoo, razors, shaving cream, soap, towels, ironing board/iron, coffee in room), […] including wifi (which was on the slow side). Convenient location if you have a car and are on a roadtrip needing a stopover somewhere nice and inexpensive. Also great because there are lots of restaurant choices nearby and I also walked to the nearby post office and Walmart (at night too, well-lit area, felt very safe). I chose this hotel because I had an interview in the area and it was the best-rated hotel in the area on tripadvisor.com . However, I gave it a 4 on convenience of location because there is no cheap public transportation to the airport or to get to downtown Atlanta if you (like me) don't have a car. A taxi from the hotel to downtown runs about $45 for the 18 miles. $30 for the 12 miles to the airport. There's a swimming pool outside too but it's winter time now so no one was using it. There is a guest laundry room too but I didn't need to use it so I don't know how good it is. Read moreGenuine Hotels.com guest review
"Preisleistung: sehr gut"
Personal sehr freundlich und hilfsbereit! Zimmer perfekt sauber. Alles weitere für den Preis absolut okay!Genuine Hotels.com guest review
"Preis / Leistung = einwandfrei"
Große Zimmer in gute Zustand. Sauberkeit ist ebenfalls gut - sehr gut. Frühstück ist klassisch eher dürftig (Kaffee, Waffeln, Toast), aber zwei Restaurants sind direkt neben an (IHOP & Cracker Barrel). Insgesamt ein empfehlenswertes Hotel für Besuche in un um Atlanta.Genuine Hotels.com guest review
08/15/14 Steven M Pittsburgh, United States
The room rate was very good for the service that was provided and the cleanliness of the hotel. There was a clogged toilet that was handled within 10 minutes of telling the front desk. There was a mis-communication with the cleaning staff concerning coming back later and no service. The room was cleaned after that and pretty spotless. The wi-fi can glitch up now and then but that can be expected with multiple people on a network at peak hours. The stay was excellent and I was very satisfied. I would recommend this one to anyone who stays around Atlanta.
08/07/14 Clint S Gilbert, United States
I have been staying out of town a lot and this was the best stay for the money. the rooms where nice and the staff was friendly. We were close to everything and could get in and out easily. They had a large and deep pool that was open for twelve hours every day which was nice since we were working late every night.
"Okay for price"
08/05/14 Keisha R
I thought this was a Hotel and not made like a motel I don't like Hotels where my room is not inside a building vs being on the outside and any stranger could just walk up tp my door. Overrall the hotel stay was okay the Breakfast was okay not to many hot items. The only bad thing was my toilet broke while i was there but maintence quickly came and fixed it. I also didnt like the shortage of towels it seem like they didnt want to give you more clean towels everyday. And I also think that they should have pool towels.
08/02/14 Randy C Il Gzira, Malta
Friendly , helpful , and professional. Clean rooms, nice pool, and a number of restaurants close by. Will stay again on our ride from Chicago to Tampa right off the highway with easy exit and entrance. Still quiet being so close to the highway
07/31/14 Clifford S
Rooms are small, dingy, and the AC barely works, I was suppose to stay another night on the way back through town but canceled never coming back here. Staff is friendly, the rubber egg breakfast is nothing to crow about either. I don't know why but this is a busy place.
07/30/14 aturiah Orlando, Florida
The rooms were comfy and the beds felt awesome after a long drive from Orlando to Morrow. We liked the quietness of the atmosphere and the friendliness of the staff as well. We will stay here again in the future.
07/27/14 nlferguson Mooresville, North Carolina
This Best Western wasn't exactly what the reviews made it out to be. It was clean enough, the service wasn't bad either. The water in the shower fluctuated between volcanic hot and arctic cold abruptly. Additionally, I think there was a leak in the pipe under the sink which made the carpet wet. On the positive side, there was plenty of dining options in the area. During my stay, the area was quiet too, which is also a plus. For what you're saving in comparison to staying somewhere like Atlanta, this place was a deal, but doesn't rank in my top ten for hotel/motels.
07/18/14 Sunshine N Boston, Massachusetts
I've stayed at Best Western in different state before and I was happy with their service and everything they offered, therefore I booked at this location and expected the same, but sadly turn out to be a disappointment. Everything seemed fine when I checked in, front desk staff is nice. But on the second day, before I left the room, I removed the "do not disturb" sign off the door and put on the desk and left for the day at 11:30am. When I returned at 4pm, and guess what? the trash hadn't been emptied, the room wasn't been clean, and the bed sheet wasn't changed, dirty towels still seated in the bathtub, everything was the same as I left in the morning. (I travel alot and have stayed at quite number of hotels before, so I know how it works) I called the front desk asking if the housekeepers were behind at cleaning the rooms, the front desk lady told me that she read the note from the housekeeper saying she saw the "do not disturb" sign was still on the door and she came back at 2:30pm to check and the sign was still there, now mind you, when I got back at 4pm the sign was on the desk inside my room, and I explained that to the front desk lady and that there must be a mistake on the room number, but she kept saying that whats she read from the housekeeper's note on my room, yes THEY LIED STRAIGHT TO MY FACE, unbelievable, needless to say, I'm very upset and very disappointed. Best Western, you lost one customer or perhaps many more on this location.
"In Town For Concert"
07/17/14 Deidre C CONCORD, NC, United States
Hotel is really clean and comfortable. Especially the bed and pillows. I did not want to get up the next morning for check out. Breakfast was good also. Me and my teenage daughter were very surprised to be in such a small town right outside Atlanta.
"Great alternative to Hotlanta"
07/16/14 BonitaFLFamily BONITA SPRINGS
We were dropping our son off in the morning in Atlanta, so wanted a place nearby but not paying for it (city parking and downtown hotels can be expensive). We stayed at the Best Western, since it was right off I-75 and convenient. The BW Southlake Inn is an older property, but it was nicely maintained. The pool was interesting because it is 11 feet deep at one end. The other was good for kiddies and less proficient swimmers. No lifeguard, so I would not leave a kid alone, but lots of fun (I read quite a bit). The Inn was peaceful and nicely maintained. Coming from Florida, we could feel a temperature drop. TV was great, as well as breakfast was decent (not elaborate, but there was milk cartons and yogurt). Nicole was working both days, and could not be an nicer than other reviews. Lot of people were stay-cationers, so it made me feel at home. Good place to chill.
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