Air conditioning barely worked in the room, light bulb missing, etc. The hotel is falling apart and in desperate need of repair and maintenance.Genuine Hotels.com guest review
The entire hotel smells of old carpet and old age. Service was good and breakfast was OK but it was just too smelly.Genuine Hotels.com guest review
"Good value for very nice hotel"
I wasn't sure what to expect from the reviews, but this was a very nice hotel. We would not hesitate to stay there again. It was near several good restaurants and was very quiet at night, with good beds. The breakfast was much better than many hotel breakfasts: it was well attended (food constantly refreshed and not messy) and offered premium condiments […] as well - half & half, good syrup, real butter pats, etc. Our only concern was that the pillows were quite small. Read moreGenuine Hotels.com guest review
The hotel was just ok, it needs some updating. Staff was nice.Genuine Hotels.com guest review
the only available hotel with enough beds to accommodate a family of four in the surrounding area of sesame place with a good priceGenuine Hotels.com guest review
Upon arrival, we learned that the elevator was broken. The hallways were not air conditioned; our air conditioner didn't work consistently. There was a smell of food cooking in the hallways. The coffee maker was missing parts. Staff seemed unconcerned about writing down the needed repairs when I reported them upon checkout.Genuine Hotels.com guest review
"perfectly adequate -- and clean!"
The room and pool were really clean. Nothing fancy here, but served all our needs. And the staff was really great and friendly.Genuine Hotels.com guest review
"Decent place to stay"
Decent hotel for the price. Older, well maintained for it's age but it is an older hotel. I was on the first floor and anytime someone on the 2nd floor walked around it sounded like a they would come crashing through the floor. Woke me up at 2:00 in the morning the first night. Very noisy, paper thin walls and ceilings. Pool was okay, clean and all, […] but the surroundings really need to be updated. Read moreGenuine Hotels.com guest review
The staff was very helpful, kind and accommodating. They were on point and professional. The room was clean, the bed was surprisingly comfortable. The breakfast consisted of fresh waffles you make for yourself, bagels, cereals, coffee, muffins- it was a nice variety. The pool was enjoyable and the area was quiet and relaxing.Genuine Hotels.com guest review
"beautiful, comfortable, and close"
wonderful! no complainsGenuine Hotels.com guest review
"Good for dated property"
This hotel was dated. The staff great. Service great. Clean with all available amenities.Genuine Hotels.com guest review
"Floor rugs need to be replaced"
It was ok.Genuine Hotels.com guest review
"Princeton University around the corner"
We were pleasantly surprised with the quality of this hotel Rooms were clean and quiet, staff very professional. All this + breakfast for a great price!Genuine Hotels.com guest review
Clean hotel, no problems or issuesGenuine Hotels.com guest review
The Hotel was very pleasant for a business trip. The rooms are very clean and quiet. The location is convienent.Genuine Hotels.com guest review
Upon entering the lobby, the elevator and the halls there was very strong moldy smell- most unpleasant. Fortunately the rooms were clean and without that smell. The breakfast room was adequate but the set up was awkward and as such, one person at a time could get to what they needed- be it yogurt, hot food, cereal - caused unnecessary waiting. The halls […] are not clearly marked with directions to access rooms, made for a long unnecessary walk around the building, with very dim lighting. The attached Pure restaurant and lounge, had some interesting decor. We had a few drinks, no food, but the bar tenders were friendly and attentive, which was greatly appreciated. Read moreGenuine Hotels.com guest review
Was good for what we needed a short stay hotel. Only complaint was shower. bathtub filling up when showering. overall goodGenuine Hotels.com guest review
"Near to Princeton"
Soiled common areas, dirty room perimeter with old, rusted fixtures. Only a dribble from the shower..., discovered after midnight. Front desk staff willing to move me, and very gracious. Declined offer due to time of day and exhaustion.Genuine Hotels.com guest review
"good hotel for price and location"
Perefectly, adequate hotel for business type travelGenuine Hotels.com guest review
"Not the best, but definitely not the worst!"
Location was very convenient. Breakfast only started at 7 am which was later than expected since we had to be on the road before 7:15 am, however the blueberry muffins rocked! Bathroom did not have an exhaust fan which is eventually going to cause maintenance problems. Front desk staff was very polite and extremely helpful. Outdoor pool obviously was […] closed since we were there in May, but the courtyard & pool area was very nice. Not sure if we would stay there again since it was further than we expected from Six Flags, but it was easy to get there. Read moreGenuine Hotels.com guest review
The hotel was clean, comfortable and convenient to stores. Very nice for the price. Would stay there again.Genuine Hotels.com guest review
Response by Clarion Hotel Palmer Inn Glad to hear it! Thanks for staying with us.
"Ok hotel, little expensive for quality!"
Was okay, location was key. Was in the area I needed, little expensive for that good quality! Room was vacuumed and cleaning crew left empty coke can in my room.Genuine Expedia guest review
Response by Clarion Hotel Palmer Inn Yes! Thanks for pointing out what a great location we have. We're glad you stayed with us. About the Coke can... my deepest apologies. We strive to provide the absolute best combination of comfort, cleanliness and value. However, it would appear that in this instance, we were careless. We will certainly make every effort to ensure that does not happen again.
Clean, comfortable, safe& reasonable cost. &&& A GREAT RESTAURANT-PURE for a fine dinner after a long day.Genuine Hotels.com guest review
Response by Clarion Hotel Palmer Inn Thanks for your input! We couldn't agree with you more. PURE IS a great restaurant and we hope to see you again soon!
Very good stay staff was friendly and helpful Night Auditor can definitely smile and be more attentive for sure but overall Excellent! :-)Genuine Hotels.com guest review
Response by Clarion Hotel Palmer Inn Thanks for your kind words, and we hope to see you again soon!
"room is very very cold in winter."
room is very very cold in winter. room is very very cold in winter.room is very very cold in winter.room is very very cold in winter.Genuine Expedia guest review
Everything was great except the heater wasn't working so it was freezing the whole time. Someone came to fix it and it didn't work.Genuine Hotels.com guest review
"Couldn't have asked for much more"
Staff was very accommodating. Room was very good for an economy hotel. Kuerig coffee machine inside the room was an excellent addition. Couldn't have asked for more out of a free continental breakfast (scrambled eggs, bagels, sausage, make your own waffles, muffins, fruit, cereal, etc). Lots of restaurants and essential stores nearby. Overall, a great […] experience and the price was much more appealing than others in the area. I would definitely use this hotel if I ever have to stay in the Princeton area again. Read moreGenuine Expedia guest review
"Nice place. Comfy room and restaurant/bar attached"
The room was tastefully decorated. Bed was very comfortable. Room was cold when we checked in but heat warmed the room quickly when we turned it on. (note: I really think they should have had the heater on prior to our arrival) After visiting and shopping at nearby stores we went to the restaurant/lounge adjacent to the hotel called Pure. It has a […] high end feel but was not pompous. We had drinks and appetizers. All were great. Nice setting. Read moreGenuine Expedia guest review
Broken window in room - very dingy- halls are dark, doors are not safe. Tiles in bathroom cracked. Hair dryer did not work. Cleaniness of room was good. Would not stary there again, I was on business and paying for the room myself. I was horrible. Gentlemen checking in very nice.Genuine Hotels.com guest review
Response by Clarion Hotel Palmer Inn I'm sorry to hear that you weren't happy with your accommodations. Thanks for the compliments, though.
"Not bad for the money"
Stayed in two different rooms on two different occasions (week to week for work) Very clean rooms, maid service is thorough and trustworthy. Room was cleaned and sheets changed daily, maid did move items, and tried to make sundries neat and arranged as if you were at home on the counter. Not one dime was missing out of my habit of tossing change on […] the counter, although you could tell it was moved for cleaning. The rooms are 50/50 on what you get. My first stay had a keurig machine and a broken sink handle and a bad seal on the bottom of the door so you could feel a draft from the outside. The second room has a coffee pot and a very poorly functioning shower, very low pressure at the showerhead because the faucet diverter is faulty. However, both rooms had very comfortable beds, several pillows of different firmness, clean linens. Staff is friendly and thorough, breakfast buffet is what you have come to expect at a mid level hotel. Hot (yet not wet) scrambled eggs, waffle maker, bagels, toast, muffins, juice and coffee. All in all if you are visiting Princeton and don't want to pay Princeton prices for a mid level hotel, this is the place to stay. Read moreGenuine Hotels.com guest review
"All basics OK, could move up if better maintained"
Staff friendly and responsive. Restaurant and bar OK, useful in case of time pressures or bad weather. Hallway carpets are filthy - how expensive can it be to clean them more often?Genuine Hotels.com guest review
We stayed here for one night in August, 2013. Due to the divided roadway and medians, driving around the area for dinner was a little bit challenging. The rooms were adequate. Nothing special. Our room faced the pool and I was concerned that since we would not have an internal hallway that it might be noisy, but it was not. We woke in the morning and […] saw someone cleaning the pool. The swimming pool bottom was dirty with green algae. Breakfast was the standard continental breakfast that no one really wants to eat. Read moreGenuine Hotels.com guest review
"Clarion inn review"
Amazing!!!!!!Genuine Hotels.com guest review
"Not a good experience"
None of the gym equipment worked, first room i went to stonked, seond room had a heat issue but i managed. location was good thoughGenuine Hotels.com guest review
"Not worth the cost. Pretty gross."
Didn't seem very secure. One of the external doors didn't have any locking mechanism. All doors into the facility were left unlocked until midnight. Run down. First staff guy was not very interactive. Hardly talked or looked up. Later guy was better. Just not at all worth the money. Gross and scary.Genuine Expedia guest review
"I paid for more and received less."
I wouldn't go there again. It was at least 25% higher than it had any right to be.The hotel had such a small sign I passed it twice. The room had small half pillows very uncomfortable to sleep on. There was only 2 per bed. I slept poorly that night. The tub/shower was little dirty. I expected better at that price.Genuine Hotels.com guest review
The good, the bad and the ugly: The good - breakfast of scrambled eggs, bacon, sausage, potatos, toast, yogurts.... and make your own waffles was good! The breakfast room had nice chairs - not the typical awful metal rimmed stack chairs, and lwindows looking outside to an interior patio. Also good was our room: spacious, neat and clean. Love the big […] full size mirror in the bathroom. Appreciated the two computers/internet available for use in the business center. The bad and the ugly: common area carpets appeared to be worn and filthy, and there were water stains on the acustic drop tile ceilings. A problem in our room and common areas (and with lots of other hotels these days) is dim lighting - this was especially noticable in the interior hallways. Exterior doors would "stick" - we had to bump the bar that releases the latch hard with our backsides to get them to open. No ice in the ice machine. Read moreGenuine Expedia guest review
"hard to get to if you don't know the traffic patte"
picked it for the queen size beds, breakfast was spectacular, room was quietGenuine Expedia guest review
Refused to sleep in this hotel the rooms are outdated and smells moldy..had someone drive me home insteadGenuine Expedia guest review
"A disappointing stay"
We knew this hotel under previous ownership and stayed there because of its convenience to Princeton center. Alexander Road leading to central Princeton can be reached by a back road eliminating the need to cross Rte 1. However, the hotel is run down. The carpets in the Lobby and Hallway and old and dingy. The breakfast area is unattended and is generally […] unappetizing. They ran out of milk- the eggs were most mixed with the meats-etc. The Shopping Center next door is very convenient with a Whole Foods Market, several restaurants and a Marshall's. If the hotel were renovated with a better staff, it would be excellent because of its location. Read moreGenuine Expedia guest review
"not a good choice"
while the hotel was in a convenient location for our stay-the hotel was tired looking and not in the best of condition seriously in need of a complete overhaul--while the staff was nice and friendly the hotel room were not up to hotel.com standards i depend on your choices and this one was not a good one-Genuine Hotels.com guest review
Better than most low cost motel/hotel. Breakfast buffet was very good. The central patio was nice but bar/stools were broken/worn out. Need updating.. Bath/shower was old and needs updating.Genuine Hotels.com guest review
"Clarion Palmer inn"
Great experience except the maid service knocked on our door at 9:00 and rushed us out of the room by 1030 when checkout was laterGenuine Hotels.com guest review
"Hotel needs some updating"
The whole place had an odd odor of mustiness about it, which took away from the overall comfort level, since I kept feeling that the place really needs some steam cleaning and renovation. The carpets on the lobby stairs were really dirty. The room look out onto an enclosed hallway, so there is really no fresh air in the rooms and make it not very private. […] We were only in town for the night, so that was fine, but wouldn't stay any longer. The beds were comfortable and mattresses firm. Room size was spacious, but dark. Room had small fridge, tv spacious bathroom with sink area outside of bathroom. Read moreGenuine Hotels.com guest review
Good quality of serviceGenuine Hotels.com guest review
Facilities were a little shabby, but fairly clean. Check in staff was friendly and helpful. Night shift desk was not very pleasant when answering my questions.Genuine Expedia guest review
"Close to Whole Foods."
Ice machine out of service. Hallways smelled musty.Genuine Expedia guest review
"Not bad at all"
Good bang for the buck, clean, centrally located, ample parking, cold AC, fairly large rooms. Didn't like the breakfast but that's probably just 'picky' me.Genuine Hotels.com guest review
"The reviews are right"
The windows that look into the hall way are weird. We could hear everything going on above us, which was annoying. All of the reviews pretty much nail the negatives. Also, the continental breakfast left something to be desired. The positives are the location and the helpful staff.Genuine Expedia guest review
We stayed just one day for a lacrosse tournament at Princeton. The rooms were good size with a Kurig coffee maker. The layout puts the parking lot close to all lower rooms so we did not have to lug our equipment all over. The pool was enjoyed by the boys as soon as we arrived. The breakfast was simple, you typical one. And started early enough for everyone […] to eat and be in our way. I will say the ceilings were rather thin so we could hear the people above us at one point but it was not bad. A good deal for the money and location met our needs. Read moreGenuine Hotels.com guest review
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