Extended Stay America - Fort Worth - Fossil Creek - Fort Worth

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Genuine Hotels.com guest review

Absolutely terrible would never stay there again! When I booked the room I was told it was comparable to the comfort inn I had previously stayed at, not even close!!! When I walked through the door at the end of the building with my luggage the entry was filled with bags of trash that smelled like they had been there a week I had to hold my breath, […] the couch was so filthy an stained I was afraid to sit on it, the shower an sink were both constantly dripping water, I had paid for 2 nigjts and only stayed 1 I was gone first thing in the morning I will never stay here again!!!! Read more

Genuine Hotels.com guest review

Hotel was ok for one night. Would not stay for more than one night. Free way construction was horrible, could not get to hotel. When I left, truck was gilt with mud, and was afraid tires would burst from the construction trash. Don't recommend staying near hwy 820..

Genuine Hotels.com guest review

Nice place to stay with lots of room. Express way was very loud but the Flat screen TV blocked some of it.

Genuine Hotels.com guest review

i enjoyed the stay

Genuine Hotels.com guest review

The place was so filthy that I didn't stay for the night that I had paid for. It was disgusting.

Genuine Hotels.com guest review

Staff was nice. Travel to Hotel was crazy and terrible due to road construction all around. Room was right out of "That 70's Show."

Genuine Hotels.com guest review

This hotel has no convenience store, restaurant, bar, or anything else within easy walking distance. And it has no continental breakfast, and the only 2 vending machines dispensed sugary sodas and candy. If you don't have a rental car to drive 5-10 minutes to whatever you want you'll be in a bad situation, like I was.

Genuine Hotels.com guest review

So much cunstruction you cant gwt to it. Front desk woman exteemely rude

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I really enjoy my stay the only problem I found was the 820 was under construction so was a kind of problem to get the place and leave

Genuine Hotels.com guest review

The staff was friendly, but the shower in the room leaked all the time and it was annoying to hear. We also could hear the conversation in the room next to us and could hear the man snoring.

Genuine Hotels.com guest review

the stay was excellent. The room was equip with cooking utensils and we were able to cook a meal in our room rather than go out to eat. The only complaint that I had was there were no ice machines in the building .

Genuine Hotels.com guest review

This is my second time in 2 weeks that I've booked with this hotel. The room rate is reasonable with the extras that come with the room. I personally like the kitchen. On this stay, I only had one problem and that was the room that was first assigned to me wasn't cleaned. When I approached a lady from housekeeping, she said that she would call down […] the office but in the meantime she will take me into another room. She even carried my luggage to that room. I was later told that it was an upgrade. I still don't like that there is no dish soap to wash the dishes that I used nor that there wasn't a clock/alarm clock. I do like how this hotel is close to many businesses. There is a Starbucks, Walgreens, IHOP, Texas Roadhouse, many other restaurants, and gas stations within a 2 mile radius. The traffic due to the construction was terrible, but I found some side roads that allowed easy access afterall. Read more

Genuine Hotels.com guest review

I booked this room for me, my wife and 7 month old. Great value for the price. The only issue that bothered me was that the hotel had an enclosed foyer prior to entering the lobby. The foyer reeked of cigarettes due to ashtray being right next to door. The entire hotel had a musty, mildew smell except for in the room. A few well placed timed airfreshners […] would make this a wonderful place to book again. Read more

Genuine Hotels.com guest review

We planned on a romantic getaway after Christmas to spend time with each other alone after devoting Christmas time with families. The mini-kitchen was very accommodating. We didn't need to spend extra monies to go out to eat. We were very happy to keep our drinks and food cold in the full size refrigerator, warm up foods in the microwave and/or stove. […] There were minor downfalls to this place. There wasn't any dish soap (had to get our own) to wash the dishes that came with the room, the can opener wasn't working properly, the chain in the toilet flapper broke (we had to "manually" open the flapper which was problematic in the middle of the night), the heater/air conditioner didn't switch on or off automatically, so we had to deal with it getting really warm before turning off the whole unit and/or lowering the temperature...then raising it back up when it got too cold. Again, very problematic in the middle of the night. But overall, the hotel was quiet and clean. Read more

Genuine Hotels.com guest review

Very nice almost like home.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Road construction leaving a one way road entry point to motel. Very hard bed, which we had to borrow a sleeping bag and comforter to soften it up a bit. Closet sliding door bottom tract very loose on floor. Both tables wobble about a half inch. Carpet stained and pulling up in areas. No continental breakfast on weekends. This motel needs an upgrade […] to get the "basics" back to where they belong for the customer. Will not use again or recommend this motel to anyone. The staff did what they could, but they are limited. Read more

Genuine Hotels.com guest review

Tiles in the bathroom were very loose. Oven door has a spring hinge and snaps shut when not open all the way. Service was good for the most part. The lady that checked me in was great, but the lady that relieved her not so much. There was no dish soap for the kitchen or any to buy so bring some. Also, no first aid available to purchase or otherwise […] . Read more

Genuine Expedia guest review

A little hard to get to with the construction; but, that will pass

Genuine Expedia guest review

Our room was clean, the staff were plesant and helpful. It is an older motel and does need some upgrading, but for the price and the area, I was quite satisfied.

Genuine Expedia guest review

Easy night stay for the time I was there.

Genuine Hotels.com guest review

I could have slept on a board and been more comfortable. The mattress was old and very uncomfortable. My guest whom I got the 2nd room for said the same thing. I will go to a different hotel next time.

Genuine Hotels.com guest review

Clean room, hallways did smell like smoke in the nonsmoking hallways, rooms were small, but for the price, this was a deal. Tip: google map the exact driving directions to where ever you need to get to from the hotel, because the construction and hotel location makes you do a huge loop around to get to anywhere.

Genuine Hotels.com guest review

It could be a nice place if some thorough cleaning is done. Walls and doors are very dirty and so is the carpet

Genuine Hotels.com guest review

It was very disappointing, thy never clean the room in a week, and when I ask for clean towels, the housekeeper told me that she cant.

Genuine Expedia guest review

Great experience overall

Genuine Hotels.com guest review

Staff was helpful and curtious. Hotel was clean. No free B-fast but a room to purchase many items from. Free tasty coffee. We stayed for 5 days and we went shopping at local walmart and purchased all we needed for meals. Room was equipted with all we needed to cook and clean up. Also has an out door BBQ to use if you want. Will stay again next year […] . Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room shown on the web site was definetly not the same room we paid for, it was very small as well as a different look from what we knew we were getting, free breakfast listed when I booked, wasn't specific that it's only served during the week, not weekends, you would think that's the most appropiate is on the weekend. Didn't get all of the cable […] channels stpped at channel 41. So looks can be and were decieving with this here. Read more

Genuine Hotels.com guest review

My service techs were very satisfied.

Genuine Hotels.com guest review

Stayed in room 222. Not clean at all. Pubic hair in the shower, hair under the sheets in the bed, something splattered on the bathroom door. I should've asked to change rooms, but I checked in @1am and was too tired to deal with it. Also, the AC wouldn't stay on low, it kept shutting on and off all night and kept me up. Upon check out, nobody asked […] me how my stay was. Read more

Genuine Expedia guest review

The only disappointment was the breakfast. No milk available and the bagels and muffins were not very good. It would have been nicer if the we could have had cereal, milk and oj available. Not very kid friendly.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Construction around the hotel area, it was bad. Hotel was quiet and comfortable. Breakfast was very simple. Overall it wasn't too bad for the price.

Genuine Hotels.com guest review

This motel was probably nice in its day, but is well past its prime. From the moment we stepped onto our floor, the hallway reeked of cigarette smoke. Our room was the same way, with an added musty odor. There was no stopper for the bathtub, the free breakfast was a bagel or fruit served in a tiny lobby with no tables. No knives were provided to spread […] the cream cheese with. No drinks other than coffee or tea--the worst attempt at providing breakfast that I have seen in years. Read more

Genuine Hotels.com guest review

My accomodation was excellent. It was quiet and clean.Top requirements for me. One morning I called for more soap I was asked to come down for it .When I came for it Yeni was at the side table appeared not to notice me and when I hello is there anybody here a gentleman showed up from behind the wall handed me some soap while Yeni mumbled something to […] the effect of I was looking at the linen papers." The next morning I had to ask several times before I received a box of tissues.The box was crushed and a coworker asked Yeni ( I think her name badge said) "give her another one" to which she responded, "someone has to use it she may as well" or something to that effect.I felt she was treating me like her child or something. Needs to demonstrate much better customer relations.Being couteous and respectful goes a long way to help someone feel at home. The hotel was clean and pleasant except for some bad odor ever present and trapped in a spot on you way to the elevator, you could not avoid it on you way to the elevator. Thanks for the lovely stay and the opportunity to give my feedback. Clare Read more

Genuine Expedia guest review

Close to everything I needed, clean and comfortable room with friendly helpful staff. The construction made it a little hard to get to, but the desk clerk showed us a back way to and from downtown to avoid the construction.

Genuine Hotels.com guest review

The hotel is actually an extended stay for people working in the area. To have your room cleaned everyday you have to pay extra. We had to ask for extra towels but we had to give them the wets one first. Same with the sheets. The a/c stopping working and we when called they said we had to wait until the next afternoon before someone could see about […] it, we were leaving the next morning. Tx in the summer can be very hot! This is not a place I would stay again. Read more

Genuine Hotels.com guest review

Almost everything was really great, except the bed, which was kinda hard mattress. That is the only thing we did not like.

Genuine Expedia guest review

VERY NICE, LIKED THE ROOM AND POOL; ONLY WISHED THEY HAD A HOT TUB

Genuine Hotels.com guest review

This was possibly the worst motel I have ever stayed in I wanted to leave when I saw the condition of the place However since I booked through Expedia and used a debit card I was not able to cancel the room I can't believe Expedia would even include this motel Not only was the rooms nasty the pool pump was broken and the Internet was not I service Overall […] a bad experience thankfully it was only two days Read more

Genuine Expedia guest review

The first room we were assigned had dirty dishes in the sink and dirty bathroom. We were moved to a room that had a towel on the floor to soak up the water from the leaking air conditioner. The shower water would not turn off all the way, and the handle for switching from tub to shower was broken so there was just a small nube to try and change from […] tub to shower. The sofa was very dirty and stained. We asked for an extra blanket and itt was full of burn holes. Counter service was friendly- rooms need work. Read more

Genuine Hotels.com guest review

The nigh lobby person was extremely cordial and helpful. The rooms were clean. The location is safe, but some noise from the roadway. The rooms are in need of repair. The heater was turned on and began to smoke, causing the smoke detector to go off. The tile in the bathroom was lifted near the door that would not allow the door to shut completely. The […] handle on the recliner fell off when trying to recline. Read more

Genuine Expedia guest review

The room and most of the staff were good. The problem we did have with this hotel is that we stayed overnight and the next morning at 9:30am housekeeping tried to enter the room without knocking or acknowledging themselves. Just think that this is a subject that should be known.

Genuine Hotels.com guest review

The lobby looks really nice, but as we got to our room, you can tell the hotel is older and doesn't seem very clean at all. Our comforter had a stain on it, bed was hard - could feel the springs...and the floor felt dirty. Bathroom was the same way - very dirty, found hairs, etc... yuck. The room across the hall from us had dishes in the hallway at […] 4pm when we arrived and when we left at 11am the next day, they were still sitting there yet we saw the cleaning ladies in the halls the entire time we were there, including 9:30 am when they were trying to enter our room that next morning. I would NOT recommend this hotel to anyone. Hotel staff, asked them to call us a cab and went down and they forgot too... no one was at front desk to answer phone twice when we called down at different times. Elevators were broke, thankfully we were only on the 2nd floor. Can't imagine people lugging their bags up to the 6th floor! Read more

Genuine Hotels.com guest review

Excellent room with a kitchen for a great price! It was quiet. I checked in after midnight and the staff was very helpful.

Genuine Expedia guest review

Had a three night stay. Everything was clean and quiet. Got exactly what was advertised. Only thing that could have been better was the turn down service, found ourselves dumping our own trash and asking for new towels and pillows. Those minor things aside I got what I paid for and would have no problem staying there again.

Genuine Hotels.com guest review

I liked the price rates and the room was very clean and the staff also very helpful. I will definatley stay here next time.

Genuine Hotels.com guest review