All hotels in Blackpool, England, United Kingdom
1 room, 2 adults
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North Promenade, Blackpool, England, FY1 2JQ, United Kingdom, ‏‎855-239-9397
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3.9 / 5Good

Score breakdown (from 889 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.3
  • Comfort
    3.8
  • Condition
    3.8
  • Neighborhood
    3.8

The following English reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
Awful faeces all over toilet and bed uncomfortable never again.
Genuine Hotels.com guest review
4 night business trip Jun 8, 2015
Mark
GB
3.0 / 5Good
"Not The Best Hotel! Disappointing"
I stayed at this hotel for 1 night with friends for a weekend away. The hotel is very overpriced for its condition. Looks like an old block of flats. Check in took a long time as receptionists were busy chatting. I was allocated room 209. The bedroom view was of the bin yard which wasnt very nice. Room was very old fashioned at tatty. Uncomfy beds. Bar was extremley overpriced as well. Due to my complaint I got my car parking for free. But there are much nicer hotels in Blackpool if I was to come again.
Genuine Hotels.com guest review
1 night trip with friends Jun 13, 2015
Ryan
GB
5.0 / 5Outstanding
"Great hotel"
Good value for money. A good standard of hotels. But I wouldn't book with hotels.com again.
Genuine Hotels.com guest review
1 night romance trip Jun 14, 2015
sean
GB
5.0 / 5Outstanding
"Loved this hotel"
Loved this hotel, was a perfect choice right by the sea. The previous guests that had stayed in the room I had book for me and my partner checked out late and the hotel upgraded us too a bigger room right on the sea front. Food and Drinks were not too over priced and the service was spot on! I would definitely stay here again!
Genuine Hotels.com guest review
1 night romance trip Jun 13, 2015
A Traveler
GB
4.0 / 5Excellent
"Blackpool birthday bash"
Comfortable clean hotel, good breakfast, good position on north shore.
Genuine Hotels.com guest review
1 night family trip Jun 12, 2015
Kevin
GB
5.0 / 5Outstanding
"hilton blackpool"
We stayed as we went to the theatre great value for the money lovely breakfast thank you hilton /Hotels.com
Genuine Hotels.com guest review
1 night family trip Jun 9, 2015
diane
GB
3.0 / 5Good
"A little disappointed"
Hotel was clean and tidy in the North Area of Blackpool so nice a quiet. Room a little smaller than expected but bed linen and towels pristine. Toiletries provided and replenished as appropriate. Bed and pillows comfortable. Furniture in room a little dated. Booked dinner for first night to find it was a buffet. Pleasant but nothing exceptional. Booked again for second night thinking it would be a 'menu' meal to find it was again a 'buffet' with again mediocre choices. So somewhat disappointed in that respect. Though the desserts were delicious, so every cloud! Breakfast was wide and varied with hot and cold choices. Staff were extremely pleasant and helpful. Pool, sauna and spa available but can't comment as I didn't utilise the facilities. I would stay here again but wouldn't participate of the dining facilities unless their policy re evening menu had altered.
Genuine Hotels.com guest review
2 night romance trip May 26, 2015
Joanne
GB
4.0 / 5Excellent
"nice stay"
Every thing was nice but there is no complemetry water in the room.
Genuine Hotels.com guest review
1 night family trip Jun 3, 2015
Andullah
GB
3.0 / 5Good
"Basic Hilton"
This Hilton Hotel is looking a bit tardy around the edges now. It is a basic hotel for the Hilton brand. The room was OK but could do with a thorough deep clean. Breakfast was decent enough and served until 1100 at weekends. We booked this primarily for the swimming pool and sauna facilities. The sauna and steam room are small and basic but serve their purpose. The changing rooms again could do with a good deep clean. This is a basic Hilton that really lacks any umph! Don't go there expecting a Hilton wow!
Genuine Hotels.com guest review
1 night romance trip May 29, 2015
Gary
GB
4.0 / 5Excellent
"Review"
Most of the people in the hotel were very friendly and helpful. The room was clean and comfortable
Genuine Hotels.com guest review
1 night trip with friends May 25, 2015
Jennifer
GB
5.0 / 5Outstanding
"Great"
We took the kids for a one night break and we had a great time. The room was lovely comfy clean bed. The Pool was nice a little cold but okay once you was in it! The food was the best the chefs work hard and kids under 10 eat free blooming fab! If the chef could tell me how to make his broccoli soup I would be pleased. I will come back just for that! But we will be back and Hilton it will be our first choice when next visiting Black pool which will be soon as kids loved it! Thank you
Genuine Hotels.com guest review
1 night family trip May 24, 2015
Jayne
GB
3.0 / 5Good
"Good area for a night out"
Usual, what u pay for is what u get. Good area for going out on the drink. Somewhere to sleep nothing special.
Genuine Hotels.com guest review
1 night trip May 23, 2015
Paul
GB
3.0 / 5Good
"Little bit dated"
Stayed there on a discounted rate of £63 per night. Hotel was perfectly acceptable for £63 per night, however had I paid the going rate of around £130 I would not have been happy. To be honest, the hotel is in need of complete modernisation. Having stayed in other modern hotels in Blackpool, such as the one at Stanley Park, one at the Football Club and One at the Pleasure Beach - the Hilton is sorely outdated. Creaky elevators, a general musty smell in the corridors and furniture in the room which would not seem out of place in my 90 year old grandparents house. Staff were very pleasant and helpful and it's a perfectly acceptable hotel. However if paying the full rate, it would be significantly down on my list of places to stay.
Genuine Hotels.com guest review
1 night romance trip May 22, 2015
ross
GB
4.0 / 5Excellent
"WARM AND WELOME"
AII WAYS A GREAT STAY AT THE HILTON
Genuine Hotels.com guest review
1 night romance trip May 16, 2015
thomas
GB
5.0 / 5Outstanding
"Great stay"
A little further out but still walkable into centre Rooms were comfy and clean Staff very pleasant Breakfasts great The only negative is having to pay to park
Genuine Hotels.com guest review
2 night trip with friends May 15, 2015
A Traveler
GB
3.0 / 5Good
"Nice Stay"
Stay good, not a Hilton Serenity bed, very hard, however they put a duvet on top of the mattress for the second night
Genuine Hotels.com guest review
2 night trip with friends May 8, 2015
Margaret
GB
1.0 / 5Poor
"dated"
We paid £125 for one night at this hotel the room was tired there was no heating no soap in the bathroom And although the bathroom may have been clean it certainly didn't look it the housekeeping team were trying to get in the room at 8.00am and the location was too far from the blackpool amenities all in all,£125 per night for this hotel was a rip off and I for one will certainly not return and would not recommend it to anyone
Genuine Hotels.com guest review
1 night romance trip Apr 11, 2015
stephen
GB
1.0 / 5Poor
"This Hilton is very very poor. Save your money."
I would not recommend this hotel. Our 'luxury family room' was poorly decorated, unclean, the curtains came off their tracks, several fixtures were damaged, the TV didn't work & the bathroom was dirty. Not at all what you would expect from a Hilton. It took several phone calls and emails to secure an acceptable refund after our stay. I have stayed in much nicer B&B's. Sadly this experience was not a pleasurable ome.
Genuine Hotels.com guest review
1 night family trip Apr 3, 2015
A Traveler
GB
5.0 / 5Outstanding
"Blackpool Hilton"
Great hotel, but you have to pay to park unless a member. Nice gym & pool
Genuine Hotels.com guest review
2 night romance trip Mar 28, 2015
Gordon
GB
3.0 / 5Good
"Disappointing"
Rather disappointing, no sea view, although when I rang up was told all rooms had a sea view. I booked 2 rooms both were on different floors a long walk from the lift. The lifts were slow. Would not go back.
Genuine Hotels.com guest review
1 night family trip May 3, 2015
Elizabeth
GB
3.0 / 5Good
"Dated"
Dated hotel bed not comfy. Staff very helpful
Genuine Hotels.com guest review
2 night trip with friends Apr 25, 2015
A Traveler
GB
3.0 / 5Good
"OK"
Just OK. The Hilton name obviously doesn't mean what it used to.
Genuine Hotels.com guest review
3 night romance trip Apr 25, 2015
John
GB
4.0 / 5Excellent
"Needs modernisation"
Great location. shame about the bathrooms, which are very dated throw back from the 1980s. Staff friendly. Rooms comfortable, but nothing special. Would be disappointed if I'd paid more than £100. Given the prices I don't think the hotel should charge staying guests to park. Would stay again, but would also consider other hotels at a similar price.
Genuine Hotels.com guest review
1 night trip with friends Apr 25, 2015
Steve
GB
4.0 / 5Excellent
"Good"
Breakfast menu good but no mushrooms
Genuine Hotels.com guest review
3 night romance trip Apr 22, 2015
a
GB
5.0 / 5Outstanding
"Great time had by all"
8 señor ladies stayed here for 4 days Monday to Friday. Had a great time. All staff were very courteous and helpful from the front desk to restaurant and to housekeeping. Breakfast was excellent lots of choice for everyone. After the first morning they always had a table for 8 waiting for us. The rooms are adequate , only problem was the window didn't open and there is no air conditioning. The hotel is within walking distance to the centre of town. Tram and bus stops outside the hotel. Would certainly stay here again.
Genuine Expedia guest review
Other trip Apr 25, 2015
liza
GB
3.0 / 5Good
"Blackpool Guset House"
Sad out of date 1980s decor. Other than reception the staff were like a Blackpool guest house. Quite ammusing for a 4 star hotel. The little things were missing. Continental breakfast but no ham. No shaving mirror in bathroom. The Costa coffe bar was amusing. On all four occasion no skimmed milk. They had to remake the latte with syrup as they could not remener which had hazelnut in and my son has a nut allergy. Solution two people go order so they do not get confused. The teenage kids thought it was hillarious. Had a good weekend stay but not the usual Hilton standard.
Genuine Hotels.com guest review
3 night family trip Apr 17, 2015
Elizabeth
GB
4.0 / 5Excellent
"Clean"
Comfortable room. Leisure facilities good.
Genuine Hotels.com guest review
3 night romance trip Apr 12, 2015
A Traveler
GB
5.0 / 5Outstanding
"Blackpool Hilton"
Very lovely hotel. Lovely breakfast and great sea views from restaurant. Staff were brilliant!
Genuine Hotels.com guest review
1 night family trip Apr 16, 2015
Anna
GB
1.0 / 5Poor
"Travel lodge next time"
Very noisy, DO NOT STAY ON 7th level, showers hardly work
Genuine Hotels.com guest review
4 night family trip Apr 6, 2015
A Traveler
GB
4.0 / 5Excellent
"No issues"
Enjoyable overnight stay
Genuine Hotels.com guest review
1 night romance trip Apr 4, 2015
A Traveler
GB
1.0 / 5Poor
"Hilton horror!"
Stayed here for the long weekend, we were expecting the whole 5 star experience as all other Hiltons offer, but what we got was the complete opposite. The double room was so small that 2 people barely fit in it! No fridge or mini bar, no tea or coffee facilities, no in room slippers or robes, no welcome note, faulty phone, very poor and slow internet connection and the list goes on! Only good thing would be the location, a stone throw away from the beach.
Genuine Expedia guest review
Other trip Apr 6, 2015
ASTAR
GB
3.0 / 5Good
"Don't eat hear."
Hotel was clean , the bar was unmanned , the food was just awful .
Genuine Hotels.com guest review
1 night family trip Mar 30, 2015
A Traveler
GB
5.0 / 5Outstanding
"Great Hotel In Blackpool"
The hotel was really nice and done up in the normal high quality Hilton style. Gym and swimming facilities were good. Breakfast also had lots of choice and all tasted fantastic. The hotel is a little walk from the town centre and pleasure beach etc but is right outside a tram stop. The family guestroom consisted of to single bed and then a sofa bed used to give another bed. This was ok but would have preferred a double and a single so would be careful of the room type you choose but otherwise great hotel and fantastic service.
Genuine Expedia guest review
Other trip Mar 31, 2015
MattS
GB
4.0 / 5Excellent
"Comfortable hotel overlooking beach"
I was travelling with two friends, but had a room on my own. Helpful check in, in fact great service from all staff we came into contact with. It was a Thursday night, but guests weren't rowdy, so I got a good night's sleep. Only things I would change: 1. We were staying for a fitness convention with an 8am start, but breakfast started 7am, way too late to digest before a day of mad leaping around. They'd had a lot of negative feedback about that, and did helpfully let the hungry Lycra-clad hoard into the restaurant before 7am! It would be nice if the hotel stayed up to date with what's going on in Blackpool, so breakfast could start earlier in such circumstances. 2. I really dislike UHT milk in room for tea. I know just about every hotel on the planet does this, but I still prefer the real deal.
Genuine Expedia guest review
Other trip Mar 22, 2015
AussieLeedsLass
GB
3.0 / 5Good
"Chiropractic dream hotel"
Beds are very hard great if you have a bad back but not if you want a great nights sleep one night was enough. It wasn't the hotels fault but the booking wasn't correct so we did not get either the room we wanted nor the breakfast included and it took 15-20 mins for the two receptionists to sort it out and also begrudge paying £5 to get my car out of the hotel car park every time I left.
Genuine Hotels.com guest review
1 night business trip Mar 18, 2015
Graeme
GB
2.0 / 5Fair
"hilton must try harder"
not a great hilton, beds are not good didn't sleep for all three nights. would not stay again
Genuine Hotels.com guest review
3 night business trip Mar 10, 2015
richard
GB
1.0 / 5Poor
"AVOID AT ALL COSTS"
Very old and poorly decorated rooms, with very uncomfortable beds and extremely tired decor. Everything just screamed 1982. No sight of the 'refurbished' rooms pictures on hotels.com or the Hilton website. They out me in the room right next to the service lift which didn't come into action until 11pm. I was woken up by it and had to change rooms which took an hour to sort. And it was to yet another old and tired room. The night manager couldn't be bothered to help. He was more interested in eating his crisps and clicking his fingers at the other staff. Very very disappointing and I will never be back.
Genuine Hotels.com guest review
1 night business trip Mar 12, 2015
Alex
GB
3.0 / 5Good
"Probably one of the better Blackpool Hotels"
Hotel is better than others in Blackpool. it is about 10min walk beyond the north pier but the team is nearby. Rooms were clean and comfortable. Nothing really around the hotel at night. Swimming pool a bonus for the kids. Facilities were clean but a little basic. Staff friendly enough that we spoke to. Only one complaint was that there was loud music which sounded like it was coming from the bar/function area. Which was strange as we were on the sixth floor out of seven....it lasted until around midnight which wasn't ideal for the kids as we were in Blackpool for them to be in a competition at 7am on the Sunday morning....
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
Brian
GB
5.0 / 5Outstanding
"Weekend stay"
We enjoyed our stay. Staff were friendly and helpful. Breakfast was lovely.
Genuine Hotels.com guest review
1 night family trip Mar 6, 2015
Mary
GB
3.0 / 5Good
"Nice hotel not so nice room"
Booked through Expedia and booked twin room with breakfast for one night! Room really wasn't anything to write home about! 2 very small single beds and desperately needed updating!! Breakfast was very good apart from tea was poured by staff from flask type jugs instead of being given a pit of tea on table! For a 4* hotel I have never known this!!
Genuine Expedia guest review
Other trip Mar 8, 2015
pete
GB
3.0 / 5Good
"Hotel"
Room dated window let winds in
Genuine Hotels.com guest review
1 night romance trip Feb 28, 2015
Paul
GB
4.0 / 5Excellent
"Fab place for a wedding."
We where staying here for a wedding.The room was very comfy, We did not like the breakfast,The staff were very nice and very professional,We went for a swim it was ok needs a lick of paint in some arears .We would stay again.
Genuine Hotels.com guest review
2 night trip with friends Feb 26, 2015
A Traveler
GB
2.0 / 5Fair
This was quite possibly one of the worst rooms that I have stayed in for a while. The bathroom was unusuable as it was all stained and the windows were leaking so much that things that we had left on it were ruined. For the brand of the Hilton this hotel is a disgrace.
Genuine Expedia guest review
Other trip Mar 2, 2015
Suzanne
GB
5.0 / 5Outstanding
i was doing the blackpool half marathon. great location cause the start was right outside the hotel. the hotel was great, breakfast was lovely and so were the staff
Genuine Expedia guest review
Other trip Feb 28, 2015
littlep
GB
4.0 / 5Excellent
"not so posh"
The Hilton was not as posh as I thought it would be. Not sure if its the norm but I never seen a toilet brush in the bathroom do posh people not clean the toilets if they make a mess lol
Genuine Hotels.com guest review
2 night romance trip Feb 20, 2015
james
GB
4.0 / 5Excellent
"small break"
we did enjoy our stay the hotel was very good value and the food was very good and the staff very helpfull.
Genuine Hotels.com guest review
2 night family trip Feb 18, 2015
allan
GB
4.0 / 5Excellent
"breakaway"
Fantastic hotel for families, great pool, great breakfast and friendly, helpful reception staff. Ample car parking.Pleasant views of sea from restaurant.
Genuine Hotels.com guest review
1 night family trip Feb 15, 2015
A Traveler
GB
2.0 / 5Fair
"Nothing like a hilton."
The rooms were small, very much like the competitors at the cheaper end of the market. Very overpriced.
Genuine Expedia guest review
Other trip Feb 16, 2015
elliot
GB
4.0 / 5Excellent
"tv bad food good"
Breakfasts great. The tv picture quality is awful.
Genuine Hotels.com guest review
1 night business trip Feb 9, 2015
Mark
GB
3.0 / 5Good
"Sleep disturbance"
despite requesting 3 quiet rooms, one was located very near to a lift which squeaked till 3 am and then started again with leaving early. The other two rooms were located on a corridor with hen parties = very noisy with drunken shouting. We will not stay on a Saturday night again. The food and service were excellent.
Genuine Hotels.com guest review
1 night trip with friends Feb 7, 2015
Maureen
GB
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