"Lovely Hotel - Great food and lovely staff"
Really enjoyed our 3 night stay here. Food was fantastic. Room lovely and spacious. Overall a very chilled out and relaxed break. We purchased advanced vouchers for our evening meal in the carvery which was really nice, its 3 courses of all you can eat buffet and kids under 10 eat free, very good food and plenty of it. Breakfast was great too. We couldn't […] fault this Hotel. Read moreGenuine Hotels.com guest review
"A convenient hotel for beach & town centre."
We stayed at hotel over Christmas, generally ambience very good. Most staff very helpful. The room however was very poor: 1. Very small, the desk was at the end of the bed...if anyone sat at desk no one could pass. 2. Very hot....reported...window had been screwed shut & thermostat did not function. 3. WC did not flush properly. 4. TV programmes very […] limited choice. Read moreGenuine Expedia guest review
Great sea view however The sea was far more dirty than our weekend.Genuine Hotels.com guest review
Evening set menu slightly over priced for the quality of the mealGenuine Hotels.com guest review
Stayed at this hotel with friends the weekend before Christmas. The rooms were very comfortable with lovely views over the seafront. Ate at the restaurant twice and was very impressed by both the evening carvery and buffet breakfast - lots of choice and great quality. Added bonus here is the large car park, not often found at hotels on the front.Genuine Expedia guest review
"Nice hotel, well located."
Nice friendly hotel with a small but adequate leisure facility, breakfast was very good with plenty of choice and a chef who couldn't do enough to please...well done.Genuine Hotels.com guest review
"Good location and reasonable price"
Quick over night stay - handy, good price and excellent buffet breakfast. A bit tired in terms of rooms. Rooms near the lift were noisy with revellers until 4.30 so choose a room away from lifts.Genuine Hotels.com guest review
"The hotel was goog including the site"
Everything in the hotel is ok apart from the TV which wasn't working properly. The breakfast was fantastic and enjoyable, serve with staff ok. Keep it. I wish to visit you people again. Thanks Ozioma NwagboGenuine Expedia guest review
Good breakfast bit noisy at 3 45am people shouting down corridor .Genuine Expedia guest review
"Nice public areas rooms need updating"
The main areas in the hotel are good but the bedrooms are a little tiredGenuine Hotels.com guest review
"No sleep until 5 a.m!"
We always try to book the Hilton whenever we are away on a short break in whatever part of the country we choose to go to, but we have to say the Blackpool Hilton has to be the worst for noise. In particular this last weekend we were away, there were two parties and some of the members of the parties were running from floor to floor, knocking on colleagues […] doors and partying in the corridors until 4.30 when they were asked to move. We're sure the night staff were aware of this. Other more cheaper hotel chains offer a good nights sleep or your money back so perhaps the Hilton could look into this, or maybe the answer would be to put all the partygoers in rooms on the same floor! Read moreGenuine Hotels.com guest review
"Windy night bad night sleep"
We had a bad night sleep, it was a very windy night and the window in the room, didn't close properly, and as you can imagine the noise kept us awake The room I was allocated is in need of refurbishment. I asked for a double bed , and was given a twin. The tap in the wash basin, once it was open leaked all over the place, as it was ill fitting, the […] shower was disappointing. Four stars!!! I don't think so. Read moreGenuine Hotels.com guest review
"Hotel next to beach"
Loved it room was lovely lovely view bed very comfy first classGenuine Expedia guest review
"Hilton on the Prom"
Got a good deal for two people, one night with breakfast for seventy bats, fair price for what we got. Joined the Hilton Honours club and got free parking. This left more cash for beer! Hotel well positioned for a night in Poulton. Had a meal at the Mews Thai restaurant was ok nothing special. Good winter chill out.Genuine Hotels.com guest review
"Well located and classy"
Very happy stay. Will be back! Not more to be said really.Genuine Expedia guest review
"Small Things do count!"
The service at Breakfast was excellent. They certainly don't skimp on staff here. They should however, have more staff checking the rooms. The first two inches of the radiator were hot but the remainder cold - less than 5 minutes to bleed the pipes. A light bulb was missing from the main table lamp - a 30 seconds job. The extractor fan in the bathroom […] did not work so everything got steamed up. Read moreGenuine Hotels.com guest review
I stayed on business for 3 nights. I have stayed at Hilton Hotels in many different countries and have to say this particular Hilton is in dire need of repair/renovation. The bedrooms and bathrooms looked very worn and in need of updating. The mattresses seemed quite old and the pillows were either old or poor quality. The communal areas, lifts etc […] were of a similar state. I can appreciate that the hotel is busy particularly during the summer months but I am suprised that Hilton doesn't have at least a rolling reovation plan in place for this hotel. I used to manage hotels in the United States and the condition of the Hilton Blackpool would not tolerated in the states. On a positive note all the staff I had contacted with were very good and I have no complaints with their service. Read moreGenuine Hotels.com guest review
"Nice hotel, excellent location"
Generally pleased with the hotel although trying to get a lamp fixed was harder than it should have been. Only surprise element of the trip was getting a call from the hotel about another customer with the same surname because they didn't have a mobile number for the other person. As mine was a single booking for a single person, I was surprised to […] say the least! Read moreGenuine Expedia guest review
Tired and shabby; staff trying hard. Not worth the price.Genuine Expedia guest review
"Nice hotel close to the attractions"
Hotel has a lot of building work going on so could not got to the sea front restaurantGenuine Expedia guest review
"Nice hotel close to north pier"
We enjoyed our stay in blackpool could have stayed longer will do next yearGenuine Expedia guest review
Lovely stay coundent do enough for you very freindly lovely room would always stay here wen going to blackpoolGenuine Hotels.com guest review
Comfortable room. Great that the 'sofabed' was split into 2 pieces. My boys (10&7) loved the pool. Only ate breakfast at the hotel which was plentiful with an excellent choice. Will definatley return.Genuine Expedia guest review
"Good weekend, fab breakfast, poor soundproofing."
Myself and my 15 year old daughter stayed a weekend in early November. Hotel is in a pleasant seafront location about 10 minutes or so walk from the centre of Blackpool. Reception staff were excellent, very friendly and efficient. The hotel is good, rooms were a bit smaller than the Sheffield Hilton (my daughters first comment!) but generally in good […] condition and comfortable. Bathroom was on the small size, but well equipped and towels were brill and of a good size - can't stand small towels! We had breakfast both mornings and it was excellent, all staff in the dining room were friendly and professional. The main gripe for me was the soundproofing..we could clearly hear the family in the next room, I don't they were being particularly noisy I just think the soundproofing was poor. There was quite a big gap under the door from our room into the corridor and you could hear everyone going past, it sounded like children were running down the corridor at times - I think sometimes it may have been the luggage trolley though. We enjoyed our stay (it was just noisy) and we did get the hotel at a very good price, would we stay again ? if we got a good price yes! (It is a very nice hotel, and the staff are brilliant). Read moreGenuine Hotels.com guest review
Friendly staff who were also attentive. Comfortable room. Good breakfast with plenty of choice.Genuine Hotels.com guest review
Very nice but a bit far out to walk to townGenuine Hotels.com guest review
"Cold outdated Hotel"
Had 3 rooms booked for wk end. Rooms were so cold. One room eventually got a heater from the receptionist after waiting two hours to get into their room as their key would not work.The bathrooms in all rooms were dirty and outdated.There was dogs in reception while we were trying to check in and while I do not mind dogs I did not think it was very appropriate […] for them to be there. Read moreGenuine Hotels.com guest review
The hotel is in need of complete updating, rooms are bland like waiting in a doctors waiting room. Had to ask for room to be made up on our second day, heating, old radiators, hardly heated the room and was noisy.Genuine Hotels.com guest review
Hotel in middle of refurbishment so not at its best but still clean and welcoming and in good location on sea front.Car park large with plenty of spaces.Easy access to trams and buses.Staff friendly.Genuine Hotels.com guest review
"Visit to Blackpool"
Staff were very helpful but the hotel is beginning to look a little tired and the rooms could do with a bit of refurbishment.Genuine Hotels.com guest review
Arrived at 6.00 but room was not ready. Hotel was under going maintenance work which limited some of servicesGenuine Hotels.com guest review
Excellent and friendly staff. Food was good. Room was just what we needed.Genuine Hotels.com guest review
"Family Stay with Little ones"
stayed one night with family, great family room with plenty of space for a cot. Two kids 9mths and 4yrs, staff absolutely fantastic with them. Everyone from the cleaners to the Restaurant manager made them feel welcome. Travelled and stayed in many hotels and I always rate them on two things. 1. How do they treat families and 2. The power and heat of […] the shower! both of which passed with flying colours! Read moreGenuine Hotels.com guest review
Good place to stay. Staff friendly and courteous Tram stop just outside.good foodGenuine Hotels.com guest review
stayed on 2nd floor rooms were very poor in real need of new funiture shower and beds were like bricks premier inn put it to shame staff and food excellentGenuine Hotels.com guest review
"Fanastic break away!"
we booked the break to see Blackpool lights and a show.The location of the hotel was great for both!we had a fantastic view from our room of the lights and the beach.all the staff were really friendly and nothing was too much bother. we had booked to see the Legends show at the Sands Venue.......well worth the money!!!!!!Genuine Hotels.com guest review
"Could not ask for more"
Staff were very helpful and pleasant and arrival, breakfast the next morning the staff couldn't do enough for you,tea and coffee OnDemand and overall experience was good this is the second time we stayed at this hotel I would stay again.Genuine Expedia guest review
Rooms are very small and badly need updating - was very disappointed to say this was a 'Hilton' hotel . Very Very Noisy doors that banged every time a person closed them that meant you were awake most of the night !!!!Genuine Hotels.com guest review
"Best hotel in blackpool"
Excellent location, staff are the best you will ever find in any hotel, the breakfast is amazing! The rooms are great. I would of given a higher mark for room cleanliness but our room had some rubbish under the bed from the guests before us. The TVs could do with better channels, nothing for the children to watchGenuine Expedia guest review
Fabulous stay! Staff super friendly. Gym & spa facilities & staff excellent! Breakfast was amazing.... My eyes were bigger than my belly! Definitely would stay again & highly recommend to friends & family.Genuine Hotels.com guest review
Wife couldn't sleep due to wind whistling on windows, needs sortingGenuine Hotels.com guest review
"our romantic weekend"
very good, hotel a little dated but not over priced, very upset that charity collection had come to my table as we were having a romantic meal........Genuine Hotels.com guest review
Good hotel. Room perfectly adequate but the walls are a bit thin, we heard lots of noise from the next door rooms (I don't think they were being particularly noisy, we could just hear the hum of them talking). The public areas of the hotel are a bit dated but it's comfortable and all the staff we came across were very helpful and friendly. There was […] a very good choice for breafast. There were lots of kids running about but I guess that's to be expected at Blackpool. Read moreGenuine Hotels.com guest review
"bedrooms in need of modernising"
hotel staff lovely restaurant fantastic but bedrooms in real need of modernising beds awfulGenuine Hotels.com guest review
I travelled alone with my 5 year old son. we arrived at the Hotel around 4pm and found reception incredibly busy and rather slow. after waiting so long to check in we just put our bags in the room and went out. we returned later in the evening as my little boy was tired. It was only after he had gone to sleep that I decided to make myself a warm drink. […] Only to find no facility to make anything, never mind I thought have a glass of water, no glasses in room. As you can imagine I was not prepared to leave my son alone in the room to get anything so went without. About midnight people in other rooms came back and for what seemed like hours doors slammed people being generally loud, of course this not only woke me but also my child leading us to be very tired next day and basically spoiling a treat that we had been looking forward to a long time. I will not be returning to the Hilton or any other again. Read moreGenuine Hotels.com guest review
Clean comfortable hotel. Good bar and friendly service. Nice selection on buffet dinner.Genuine Expedia guest review
"Worth a visit"
Excellent value for money and kids were made welcome. Staff very courteous and would stay again. Very good breakfast too!Genuine Hotels.com guest review
Rooms spotless, but size of family room bit disappointing and childrens beds far from adequate. Breakfast was excellent 10/10 and the gym and swimming pool made the hotel stay very enjoyable. All in all a good stay.....perhaps biscuits on the tea tray would be a nice touch.Genuine Hotels.com guest review
Bathroom needed some refurbishment as sink was cracked and tile grout was mouldy in places.Genuine Hotels.com guest review
interesting unfortunately we could not leave the hotel on the first day because of the weather due to the hurricane but second day was better and we managed to get out sightseeing but we hope to go back soonGenuine Hotels.com guest review
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