I have stayed at many Hilton Hotel around the world and just felt the little extras, ie slippes,towel, tea tray, robe, mini bar were missing or just not up to Hilton standardsGenuine Hotels.com guest review
great room overlooking the sea on 7th floor, food and staff in restaurant very good , happy and helpful staff in restaurant made our stay even better. the hotel was full so the staff were rushed of there feet but they still made time to be helpful, will always stay here when in Blackpool. bed was very large and comfortable, we stayed from Thursday till […] Monday Read moreGenuine Hotels.com guest review
Excellent service. Great value for deal we paid.Genuine Hotels.com guest review
Room was clean but the kids beds weren't made up, the pull out bed had no sheets and there were only duvets with no covers for the kids beds, the staff in the restaurant were lovely but they should have let us know when we booked that there was a soul weekend on as it was too busy to take the kids into the bar. The location is fine right near the tram […] stop and the pool was ok, needs a bit of a refurb but quiet and relaxing. Read moreGenuine Hotels.com guest review
"Blackpool is nice but the hotel is basic"
The hotel was alright a bit basic may not stop here again. The room was clean and tidy but the place could have done with a make-over considering it was the Hilton I was sort of let downGenuine Hotels.com guest review
"a top hotel alround"
we have stayed at the hilton blackpool before and as per usual it did'nt disappoint, rooms very clean and spacious and bed very comfy, service and entertainment in bar good and we made good use of the pool, steam room and gyme, breakfast first class. what more could anyone want from a hotel.a big thankyou to all the staff and well done,its you that […] makes this the very good hotel it is. Read moreGenuine Hotels.com guest review
"Nice hotel close to beach and town centre"
Very nice stay, dinner buffet very good valueGenuine Expedia guest review
"nice but some niggles"
Pretty good all round. Large room, great view, gorgeous bed, good breakfast, friendly and helpful staff. Location only 15 minutes walk from Blackpool Tower. Just a little bit let down by petty charging eg £5 extra for overnight parking in the hotel's own spacious open air car park, and WiFi in room not free.Also in our room (on the top floor) the shower […] was a mere trickle, hardly satisfactory. Read moreGenuine Hotels.com guest review
"Brill xmas break"
Booked Xmas eve to Boxing Day , 2 rooms + breakfast and Xmas dinner on the big day fantastic, Xmas morn where you having a swim ? Nice, will def book again and soon I hopeGenuine Hotels.com guest review
Staff were excellent throughout but for Hilton I was disappointed by the hotel itself. Lifts were out of order most of the time so there was one to service several hundred rooms so it was extremely slow to get to your floor having to wait. The decor around the hotel is extremely tired as well as the rooms which didn't seem as clean as you would expect […] from a Hilton hotel. All in all it needs a serious facelift and is not what you would expect from a 4 star Hilton. Read moreGenuine Hotels.com guest review
Great experience. Buy the breakfast in advance, with your booking for extra savings.Genuine Hotels.com guest review
Hotel facilities and staff excellent. The room was clean and comfortable.Genuine Expedia guest review
No point in paying for a great hotel if the staff allow people to have a party in the room next to you til after 2. I'm not against parties but not in the room next to you. Place should have floor walkers. I stay in hotels 3 or 4 nights a week. Never here again.Genuine Hotels.com guest review
"family weekend for grandsons 16 birthday"
found hotel very good and Blackpool much improved since last visit ten years ago the main thing being the cleanliness of the resortGenuine Expedia guest review
"this year the twin room we booked was not up to th"
This year the twin room we booked seemed to be a little shabby compared with the rooms we normally have.Two small sized twin beds, a kettle which was attatched to the wall behind the pull out tray with a short cord which made it a hazard to extract when boiled. Views over the flat roof of what i assume was the very noisy kitchen area. Overall my elderly […] aunt was very dissapionted. Just generally a lower grade room. Read moreGenuine Expedia guest review
"cheap rate friday in november"
I got what I paid for.Genuine Expedia guest review
Good, clean and tidy. Everything you would expect from a Hilton. A little far from our event (concert in Winder Gardens) but the definitely walking distance.Genuine Hotels.com guest review
"Well located for town"
Rooms a little small but fine for overnight stay. Friendly efficient staffGenuine Hotels.com guest review
"Nice hotel on sea front, a short walk from centre."
A nice hotel close to centre of town and main attractions. Room was spacious and clean with all facilities catered for. Would recommend this hotel.Genuine Expedia guest review
"No problems at all"
Cant fault the hotel staff, room, or service.Everything was just as we expected.Genuine Hotels.com guest review
"did the job"
..................Genuine Expedia guest review
"Gold Soul Visitors"
Hotel staff very pleasant and helpful. However bedrooms very much in need of tlc cracks and dust in all drawers, chips and scratches on furniture and damp patch on carpet. Break fast was very good apart from the fact that it was impossible to get a piece of toast! Only 2 very slow toasters on Sunday and only one on Monday is simply not good enough.Genuine Hotels.com guest review
my family really enjoy our stay in hilton. my daughter loves the swimming pool.Genuine Hotels.com guest review
"disappointing as we were expecting HILTON"
a little far from central attraction, hotel is like a good butlin holiday centre, charis in dinning room a bit dirty like a hotel of lower gradeGenuine Expedia guest review
"Not Hilton standard"
Stayed here for one night. No problems with the staff they were plesant and efficient. Spa area needs refurbishment poor changing areas for the pool. Bar area plesant and breakfast was good. The room itself requires modernisation. Cracked sink and floor tiles. The bed itself was the most uncomfortable I have ever slept on. I have stated in more comfortable […] guest houses in Blackpool. Read moreGenuine Expedia guest review
quality,service and cleanliness of the hotel were all first class,not to mention the fantastic breakfast and great leisure facilities which me,my husband and 2 grandchildren really enjoyed. Would certainly recommend this hotel. Well done and thank you to all the staff, as this is down to all your hard work .Genuine Hotels.com guest review
"Needs some staff training and a refurb"
This hotel was a huge dissapointment Room had burn marks on desk (probably from years ago). Shower was something out of the 80's. Overall, the hotel needs a major refurb. Staff at restaurant were friendly but had no restaurant experience and some could barely speak English. Two seperate waiters served wine handing us the glasses by grabbing them from […] the top of the stemmed glass meaning their fingers were all over the glass. Food was ok and decent value for money. Breakfast was good but not upto the standards I have seen at comparable hotels. They ran out of cream for dessert by 8:00 PM. How does the Hilton run out of cream? They also ran out of desserts causing lots of dissapointment on our last night of our stay. If in Blackpool I guess choice of hotels is bleak but I'd rather stay at the travelodge or premier inn and save the extra money as this Hilton is not up to scratch. Read moreGenuine Expedia guest review
great hotelGenuine Hotels.com guest review
"Not worth the price"
Lobby looks ok, staff were good but for the price compared to other Hiltons it wasn't worth it, smaller room, smaller pool, which didn't look great and was cold.Genuine Hotels.com guest review
"Just good enough"
The hotel needs a make over, very dated, beds very, very hard. The restaurant is far too small, the chairs are very stained. The hot beverages are undrinkable. The £5 per parking charge per day is a complete rip off..Genuine Hotels.com guest review
"Good Old Blackpool"
Overall very happy with the stay. Hotel is a little dated but then the same could be said for all hotels on Blackpool sea front. The staff were excellent, very helpful. Would visit again no problem.Genuine Hotels.com guest review
"Not quite a luxury break"
As a fully booked hotel more staff was required in bar and restaurant. Restaurant ran out of carvery meat before everyone was served, alternative was sub-standard. Why should you have to order mushrooms for breakfast? WHY? Leisure facilities excellent as always. Had a guest room but wouldn't have one again, deluxe are far better. Windows definately […] needed a good clean. Read moreGenuine Hotels.com guest review
"great for a short break"
We've stayed before and cannot fault the staff for friendliness and helpfulness.The room was a good size but I would have liked to control the temperature myself. Breakfast was substantial and the evening meal we had was good value for money. It's location is ideal for the lights and the piers. Would recommend short stay during week if you want to avoid […] the stag and hen parties. Read moreGenuine Hotels.com guest review
"Family trip to the Illuminations"
The price to stay was good in comparison with other places nearby and the room and facilities were lovely. The only thing we found as a family of four was that it is pricey to eat and drink here so we did have our evening meal out. That said it would still not put us off staying here in future.Genuine Hotels.com guest review
Lovely Hotel, just a few tram stops from the Tower. Staff could not have been more helpful. Best breakfast ever ! Nice clean room with pleasant decor, very comfy beds. Quite nice pool. Take advantage of the discount attraction tickets from the Concierge, it can save you a lot. Only negative- I do think you are paying for the name a bit.Genuine Hotels.com guest review
"Good location for the illuminations"
Friendly efficient staff. Excellent variety for breakfast and beautifully cooked., not your usual churned out food. Being extremely picky it would have been nice to have more than one pillow per person. However overall, really enjoyed stay and Will be booking for next Year's illuminations .Genuine Expedia guest review
Nice pool/gym and bar/entertainment. Food was ok. Not worth £130/night but comfortable enough.Genuine Expedia guest review
"Poor quality from Hilton hotels."
Being Hilton I expected a certain standard. I was dissapointed when I saw the condition of the hotel. It would need a complete refurbishment before I would stay again.Genuine Expedia guest review
Hotel is well located for the promenade. Lifts are slow generally but this May have been because it was busy for half term. Room was very comfortable and we had a good view of the beach. The bed was very comfortable. Breakfast was the usual buffet found in most hotels these days but the service was good. Staff very friendly and helpful. No wifi in room […] which is unhelpful. Read moreGenuine Hotels.com guest review
"Hotel had a car pRk"
We had to ask 4 times for a travel cot to be brought up to us, and when it did there wasn't a sheet on it, then for the morning breakfast my 4 year old daughter was trying to talk to the waiter, or whoever the bloke was showing us to our tables, to which he replied 'I don't wanna know your life story'. She's 4?! So no it wasn't enjoyable and it won't […] be recommended or used by us ever again Read moreGenuine Expedia guest review
"Two nights in Blackpool"
Very enjoyable. It is not the best, but it does exactly what it says on the tin and there is no robberyGenuine Expedia guest review
I had a good stay and the food was very good. The restaurant has been refurbished since my last stay and this reflects in the food and drink prices, the price for a large red wine was the price of a good bottle. There is also a charge for the car park.Genuine Hotels.com guest review
Really enjoyed our stay, pleasant helpful staff, lovely clean comfortable room with a sea view, lovely food, and service. Good bus and tram service outside the hotel. This is our 4th stay at this hotel and we shall definately be returning again.Genuine Hotels.com guest review
"Hilton hotel Blackpool"
the staff were very professional, nothing was too much trouble, they really looked after us, the hotel lovely and clean, lovely food comfortable room and very comfortable bed. We also received a complimentary drink at the bar as we were celebrating a Birthday while there.Genuine Hotels.com guest review
lovely stay at the Hilton, fantastic location right on seafront and lovely view from our window, The rooms were spotless. Lovely swimming pool that our granddaughters used. A lady called Lisa who works in the restaurant gave excellent service after 2 of our party were late for breakfast after waiting for tickets at the tower ballroom. She ensured that […] they both had a breakfast and waited on them with tea and coffee on there return. It was a lovely choice as it was also my daughters birthday while we were away. Read moreGenuine Hotels.com guest review
"Good view of the sea"
The meals were quite hectic. the staff worked very hard to please.Genuine Expedia guest review
The hotel room was shabby and outdated. The bathroom was dirty. We were so disappointed considering we were staying at the Hilton! The walls are paper thin and you more of less heard everything that was going on in the room next door. We will not be staying here again!Genuine Expedia guest review
"Friendly Service as Always"
Always friendly service delivered from the staff working here from the reception team to the housekeeping teams. Room was very clean. Food in Restaurant for Dinner and Breakfast was excellentGenuine Hotels.com guest review
"Ideal location for Illuminations."
Fantastic location not too close to noise but within walking distance and nearby tram stop. Hotel very nice and kid enjoyed the pool. Would not even look at another hotel having experienced Hilton, it will be my first choice in future, Car Parking at £5 per day very reasonable.Genuine Expedia guest review
"Limited Comfort with Sea View"
A large, busy and functional hotel opposite the sea front. The public areas were quite attractive and staff were friendly and helpful. However, the downside was the room. It was spacious enough, and clean, with great views of the sea, but the double bed was not so comfortable, and the bathroom felt tired and underwhelming. We specifically requested […] a very quiet room, and were placed at the end of the corridor - so far so good - but unfortunately we could hear the noise from the adjoining room into the middle of the night. On a more positive note, the early breakfast was enjoyable and the car parking facilities (with surcharge) were convenient. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )