"Nice hotel, excellent location"
Generally pleased with the hotel although trying to get a lamp fixed was harder than it should have been. Only surprise element of the trip was getting a call from the hotel about another customer with the same surname because they didn't have a mobile number for the other person. As mine was a single booking for a single person, I was surprised to […] say the least! Read moreGenuine Expedia guest review
Tired and shabby; staff trying hard. Not worth the price.Genuine Expedia guest review
"Nice hotel close to the attractions"
Hotel has a lot of building work going on so could not got to the sea front restaurantGenuine Expedia guest review
"Nice hotel close to north pier"
We enjoyed our stay in blackpool could have stayed longer will do next yearGenuine Expedia guest review
Lovely stay coundent do enough for you very freindly lovely room would always stay here wen going to blackpoolGenuine Hotels.com guest review
Comfortable room. Great that the 'sofabed' was split into 2 pieces. My boys (10&7) loved the pool. Only ate breakfast at the hotel which was plentiful with an excellent choice. Will definatley return.Genuine Expedia guest review
"Good weekend, fab breakfast, poor soundproofing."
Myself and my 15 year old daughter stayed a weekend in early November. Hotel is in a pleasant seafront location about 10 minutes or so walk from the centre of Blackpool. Reception staff were excellent, very friendly and efficient. The hotel is good, rooms were a bit smaller than the Sheffield Hilton (my daughters first comment!) but generally in good […] condition and comfortable. Bathroom was on the small size, but well equipped and towels were brill and of a good size - can't stand small towels! We had breakfast both mornings and it was excellent, all staff in the dining room were friendly and professional. The main gripe for me was the soundproofing..we could clearly hear the family in the next room, I don't they were being particularly noisy I just think the soundproofing was poor. There was quite a big gap under the door from our room into the corridor and you could hear everyone going past, it sounded like children were running down the corridor at times - I think sometimes it may have been the luggage trolley though. We enjoyed our stay (it was just noisy) and we did get the hotel at a very good price, would we stay again ? if we got a good price yes! (It is a very nice hotel, and the staff are brilliant). Read moreGenuine Hotels.com guest review
Friendly staff who were also attentive. Comfortable room. Good breakfast with plenty of choice.Genuine Hotels.com guest review
Very nice but a bit far out to walk to townGenuine Hotels.com guest review
"Cold outdated Hotel"
Had 3 rooms booked for wk end. Rooms were so cold. One room eventually got a heater from the receptionist after waiting two hours to get into their room as their key would not work.The bathrooms in all rooms were dirty and outdated.There was dogs in reception while we were trying to check in and while I do not mind dogs I did not think it was very appropriate […] for them to be there. Read moreGenuine Hotels.com guest review
The hotel is in need of complete updating, rooms are bland like waiting in a doctors waiting room. Had to ask for room to be made up on our second day, heating, old radiators, hardly heated the room and was noisy.Genuine Hotels.com guest review
Hotel in middle of refurbishment so not at its best but still clean and welcoming and in good location on sea front.Car park large with plenty of spaces.Easy access to trams and buses.Staff friendly.Genuine Hotels.com guest review
"Visit to Blackpool"
Staff were very helpful but the hotel is beginning to look a little tired and the rooms could do with a bit of refurbishment.Genuine Hotels.com guest review
Arrived at 6.00 but room was not ready. Hotel was under going maintenance work which limited some of servicesGenuine Hotels.com guest review
Excellent and friendly staff. Food was good. Room was just what we needed.Genuine Hotels.com guest review
"Family Stay with Little ones"
stayed one night with family, great family room with plenty of space for a cot. Two kids 9mths and 4yrs, staff absolutely fantastic with them. Everyone from the cleaners to the Restaurant manager made them feel welcome. Travelled and stayed in many hotels and I always rate them on two things. 1. How do they treat families and 2. The power and heat of […] the shower! both of which passed with flying colours! Read moreGenuine Hotels.com guest review
Good place to stay. Staff friendly and courteous Tram stop just outside.good foodGenuine Hotels.com guest review
stayed on 2nd floor rooms were very poor in real need of new funiture shower and beds were like bricks premier inn put it to shame staff and food excellentGenuine Hotels.com guest review
"Fanastic break away!"
we booked the break to see Blackpool lights and a show.The location of the hotel was great for both!we had a fantastic view from our room of the lights and the beach.all the staff were really friendly and nothing was too much bother. we had booked to see the Legends show at the Sands Venue.......well worth the money!!!!!!Genuine Hotels.com guest review
"Could not ask for more"
Staff were very helpful and pleasant and arrival, breakfast the next morning the staff couldn't do enough for you,tea and coffee OnDemand and overall experience was good this is the second time we stayed at this hotel I would stay again.Genuine Expedia guest review
Rooms are very small and badly need updating - was very disappointed to say this was a 'Hilton' hotel . Very Very Noisy doors that banged every time a person closed them that meant you were awake most of the night !!!!Genuine Hotels.com guest review
"Best hotel in blackpool"
Excellent location, staff are the best you will ever find in any hotel, the breakfast is amazing! The rooms are great. I would of given a higher mark for room cleanliness but our room had some rubbish under the bed from the guests before us. The TVs could do with better channels, nothing for the children to watchGenuine Expedia guest review
Fabulous stay! Staff super friendly. Gym & spa facilities & staff excellent! Breakfast was amazing.... My eyes were bigger than my belly! Definitely would stay again & highly recommend to friends & family.Genuine Hotels.com guest review
Wife couldn't sleep due to wind whistling on windows, needs sortingGenuine Hotels.com guest review
"our romantic weekend"
very good, hotel a little dated but not over priced, very upset that charity collection had come to my table as we were having a romantic meal........Genuine Hotels.com guest review
Good hotel. Room perfectly adequate but the walls are a bit thin, we heard lots of noise from the next door rooms (I don't think they were being particularly noisy, we could just hear the hum of them talking). The public areas of the hotel are a bit dated but it's comfortable and all the staff we came across were very helpful and friendly. There was […] a very good choice for breafast. There were lots of kids running about but I guess that's to be expected at Blackpool. Read moreGenuine Hotels.com guest review
"bedrooms in need of modernising"
hotel staff lovely restaurant fantastic but bedrooms in real need of modernising beds awfulGenuine Hotels.com guest review
I travelled alone with my 5 year old son. we arrived at the Hotel around 4pm and found reception incredibly busy and rather slow. after waiting so long to check in we just put our bags in the room and went out. we returned later in the evening as my little boy was tired. It was only after he had gone to sleep that I decided to make myself a warm drink. […] Only to find no facility to make anything, never mind I thought have a glass of water, no glasses in room. As you can imagine I was not prepared to leave my son alone in the room to get anything so went without. About midnight people in other rooms came back and for what seemed like hours doors slammed people being generally loud, of course this not only woke me but also my child leading us to be very tired next day and basically spoiling a treat that we had been looking forward to a long time. I will not be returning to the Hilton or any other again. Read moreGenuine Hotels.com guest review
Clean comfortable hotel. Good bar and friendly service. Nice selection on buffet dinner.Genuine Expedia guest review
"Worth a visit"
Excellent value for money and kids were made welcome. Staff very courteous and would stay again. Very good breakfast too!Genuine Hotels.com guest review
Rooms spotless, but size of family room bit disappointing and childrens beds far from adequate. Breakfast was excellent 10/10 and the gym and swimming pool made the hotel stay very enjoyable. All in all a good stay.....perhaps biscuits on the tea tray would be a nice touch.Genuine Hotels.com guest review
Bathroom needed some refurbishment as sink was cracked and tile grout was mouldy in places.Genuine Hotels.com guest review
interesting unfortunately we could not leave the hotel on the first day because of the weather due to the hurricane but second day was better and we managed to get out sightseeing but we hope to go back soonGenuine Hotels.com guest review
Comfy bed but dated room with 90's furniture and bathroom. No fridge, complimentary nibbles etc. Breakfast was luke warm so certainly not the best in the area for the cost. As a parting gesture, even though they have their own parking, residents are asked to pay a five pound parking charge!Genuine Hotels.com guest review
"Perfect location overlooking the North prom."
Mostly above average although the bathroom and shower were limited in space with the latter being little more than a trickle. Tip:-Buy a 3 5 or 7 day pass for transport.Bus stop both ways right at front door and for tram both ways about 100 yards away.Genuine Expedia guest review
"good blackpool stay"
have used hotel for an autum break for many years however food standards are not as good as they were and choice has reduced overall not as good as it was 2/3 years agoGenuine Hotels.com guest review
"Nice not to long from town"
The hotel and staff were very good the only down fell with the hotel is Very uncomfortable bedsGenuine Expedia guest review
"Needs a good refurbishment."
This hotel is relying mainly on the "Hilton" name brand. The swimming pool area particularly was dirty and tired.(Broken and cracked tiles and dirty silicone sealer) I would not stay here again.Genuine Hotels.com guest review
NOISY RADIATOR IN ROOM REPORTED TO RECEPTION TUESDAY/THURDAY AND FRIDAY KIDS BEDS NOT COMFORTABLE CRACKED SINK AND FLOOR TILE IN BATHROOM.EVERYTHING ELSE FOOD STAFF FIRST CLASSGenuine Hotels.com guest review
"Great for families - staff made our stay"
Great family break where the friendliness of the staff, both at reception and in the restaurants made our stay. They interacted with the children to make them feel welcome (especially Santa's cousin in the restaurant) and reception staff gave hints abduction tips for our trip to save money and timeGenuine Expedia guest review
Overnight break with my daughter to see the lights. Hotel great, lovely staff, trams right outside the hotel , easily recommended.Genuine Expedia guest review
A pleasant stay but sadly our room was not ready for us until 3.25pm whereas it should have been ready at 3pm, a significant issue when one arrives with tired, very young children. Waiving the £5 parking fee on leaving was a nice compensatory gesture though.Genuine Hotels.com guest review
"Great Sea Views"
Located at the northern side of the resort the hotel offered stunning sea views . Staff very friendly and helpful. Cooked breakfast could have been better.Genuine Hotels.com guest review
"Nice hotel, not too far from Blackpool Tower."
Lovely clean, comfortable family room. Breakfast 5 star, pancakes at breakfast really made it for kids.Genuine Expedia guest review
We stayed at Hilton Blackpool which is right on the seafront. However it didn't live up to expectations. The bedrooms were in need of a refurbishment which I understand is well overdue. The hotel has a lot of coach parties and I feel that is the impression the hotel gives. The quality of the food is of a very poor quality.Genuine Expedia guest review
"Not Hilton standard"
Nice hotel for blackpool but not near the hilton standard. Very dated and dingyGenuine Hotels.com guest review
Very nice well equipped hotel, with good rooms and excellent sea views. The ample breakfast buffet in the large dining room was excellent as well. We would love to stay there again.Genuine Hotels.com guest review
"Upgraded to a lovely room"
Our room had no heating so we were upgraded. Lovely breakfast, hotel a little tired but staff very helpful. A good value for money stayGenuine Hotels.com guest review
We have stayed at this hotel every year since 2007, sometimes twice and three times. We find it very relaxing and the breakfasts and dinners are something to look forward to.Genuine Hotels.com guest review
"Nice hotel. Within walking distance of attractions"
Enjoyable stay. Comfortable room. Excellent breakfast and ideal location.Genuine Expedia guest review
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