Stay was fine but I expected to be able to recieve a VAT invoice and assumed the rate included VAT which my business could recover. It turned out this was not the case so this has cost me 20% more than expected - this needs to be clear on your web site!Genuine Hotels.com guest review
"reasonable choice in Warrington"
Clean enough, nice enough, leisure facilities crowded for mid week but nice enough. Restaurant food fine, service consistently slow.Genuine Hotels.com guest review
"great hotel. for couples as well as families."
Had a wonderful three night stay, staff excellent also breakfast.Genuine Expedia guest review
"Poor food quality & service"
Took over an hour for dinner to arrive & when it came it was swimming in oil and unpleasant. I complained and was not charged.Genuine Hotels.com guest review
We used the hotel as a base whilst visiting friends so didn't have time to use the facilities ... but the pool looked great. We upgraded to a 'V' room - well worth the £20 a night extra given it was a guaranteed quiet room and we were there during the height of Christmas parties / celebrations. Also, the extra benefits were a bonus. The only reason […] comfort is not a 5 is that I felt the pillows were too soft ... others would find them perfect I'm sure. The staff were great. Read moreGenuine Expedia guest review
"Excellent as always"
Nice hotel, friendly staff, especially the bar staffGenuine Hotels.com guest review
"Peace and quiet"
The most peaceful hotel in the area, even with a Tribute Night and a Wedding downstairs it was quiet in the rooms. A wide range of choice in the restaurant, very friendly staff throughout the hotel a most relaxing and enjoyable stay.Genuine Expedia guest review
The hotel is in brill condition, everything in the hotel, good gym/spa. Will stay again, live it.Genuine Hotels.com guest review
everything was very good except the service at breakfast. there was no milk for the beverages so you waited - a lengthy time , moved onto toaster - no plates waited a lengthy time , moved to buffet no plates again - waited a lengthy time, then there was no sausage etc. No coordination or urgency.Genuine Hotels.com guest review
"Poor customer service"
Great facilities at this hotel are spoiled by disinterested staff. The reception desk was unmanned for ten minutes during peak check-out time on Sunday, the room key card didn't work and we had to wait 20 minutes for a table for Sunday morning breakfast. Staff don't apologise when issues are raised with them and there was no management presence. Staff […] are disinterested bordering on rudeness, which is a shame as the hotel itself could be really good. Read moreGenuine Expedia guest review
"De Vere Village Warrington"
Not to the usual De Vere standards I am afraid. The room carpet was not clean, the light switch cover fell off exposing the insides and one of the soap dispensers in the bathroom did not work. I will seek out the Village hotels but give this one a miss going forwardGenuine Hotels.com guest review
"Nice hotel, pity about the noise"
This a a fairly good quality hotel, we stayed one night, the room was clean and not showing much sign of wear. The breakfast was good with a good choice but some items were only luke warm.the problem was we were very tired but were unable tip sleep as there was a wedding dance in the hotel which was pretty loud and finished at 1 am.Genuine Hotels.com guest review
BrilliantGenuine Hotels.com guest review
The hotel was unable to provide any type of food, not even a sandwich at 9.55pm. Not good enough these days. The staff were embarassed by this situation. We had just completed a long journey and were unable to get anything to eat. The bar staff were very dissinterested in their work but the reception staff were good but hampered by total inflexability. […] The whole hotel has a very down market feel and was very poor value for money in comparison to other chains that are readily available. We won't be using De Vere hotels any more. Read moreGenuine Hotels.com guest review
good stay. hotel was full, only downside very busy at breakfast.Genuine Hotels.com guest review
only stayed two nights, good staff very helpful comfortable roomGenuine Hotels.com guest review
I didn't rate the hotel because when we arrived they hadn't made the room up ,there wasn't the second children's bed made up or any towels for the children , the bathroom had no soap or any evidence of the bathroom been cleaned no paper over the toilet seat and no toiletries , the evening meal that we ordered took 45 minutes between coarses and had […] to be sent back as food was cold , they did send it back out again perfect , but I've never eaten a Eton mess dessert made with dream topping before , which at that point too tired to complain , and then the next morning the bacon was raw and when spoke to the restaurant manager he made the excuse of they have to cater for everybody,s tastes , I will never stay with your hotel chain again , and will be putting my review on trip advisor , as that hotel is completely unorganised and in my opinion a expensive waste of money Read moreGenuine Hotels.com guest review
"de Vere Village"
Lovely food. The staff in the restaurant, though it was a quiet Sunday evening, required me to prompt them to serve me. This was the downside. The food was fantastic, room very comfortable.Genuine Hotels.com guest review
"De Vere Warrington"
Brilliant hotel. Up to the standard for De Vere- ie all the carpets/walls etc exactly the same as all other De Vere Village Hotels. Nice pool, steam room, sauna, Jacuzzi and gym. Breakfast lovely. Room clean, luxuriously appointed. Nice mattress. Free wifi which seemed quick. Bathroom, lots of nice touches - de-misting area on the mirror anyone ? All […] the staff seemed happy and were very efficient. What more could you want ? Two minor issues: No pen and pad in the room - tut tut. The flat screen TV integrated into a wall cabinet a la premier league footballer - The sound was rubbish - very muffled and the picture was rubbish - it was standard def and Match of the Day was a splodge of colours. Oh and no biscuits !!!!! Read moreGenuine Hotels.com guest review
"Generally good stay but 1 gripe."
Good hotel with decent facilities in sauna, pool, etc. Stayed over Xmas for 13 nights and enjoyed the whole experience - Xmas lunch good if a little over-priced. The bar serves very good food at a reasonable price for a hotel. The other plus points would be the free WiFi internet and good parking. The one BIG gripe is paying £1.00 delivery" charge per […] day for the newspaper, even if collected from the front desk. Come on DeVere - wake up and take this rediculous charge away which spoils an otherwise decent place!!! Read moreGenuine Expedia guest review
i love staying at this hotel and have stayed here many times. sadly on 2 occasions this year the food has been poor, very poor. we had our works christmas party night and the food was dreadful, as a chef i understand catering for large numbers can be challenging but there is no excuse for serving soup was like dishwater. the main meal wasnt much better. […] i also stayed new year and that was just as bad. lovely hotel sack the chef!!! Read moreGenuine Expedia guest review
"De vere village hotel Warrington"
Overall good but hen party two rooms away were very noisy up and down corridor til 4am. Breakfast could be better organised as we had to queue for a table when there were clearly free tables available that just needed emptying.Genuine Hotels.com guest review
"village Hotel Warrington"
We spent 5 nights at this hotel whilst visiting relatives. We took the Train and the hotel was a 10 min walk from station. The hotel was great, clean, comfortable, great food and lovely staff. I would highly recommend it. We used public transport and all major cities are only a half hour train ride away. Particularly enjoyed visit to Chester. Would […] definately stay at the Village again. Read moreGenuine Hotels.com guest review
"Village Hotel, Warrington"
I stayed ther mainly for the convenience of being close to the town and only 20 minutes from the Halliwell Jones stadium, I was going to the Rugby League Cup semi- final. a really nice hotel, plenty of parking space, a very good breakfast and if you don't wish to eat in the hotel there is a vey good pub 5mis walk away, I would stay there again.Genuine Hotels.com guest review
Good service, nice staff and fantastic breakfast. Location poor, but acceptable if you have a car.Genuine Hotels.com guest review
"Superleuk hotel en van alle gemakken voorzien!"
Het was een heerlijk verblijf! Dichtbij het centrum en de trein (10 min. lopen). Prachtig en groot zwembad, vriendelijk personeel en mooie kamers!Genuine Hotels.com guest review
Alles primaGenuine Hotels.com guest review
"God service og praktisk plassert i England"
Mitt reisefølget og jeg synes oppholdet var meget bra og servicen var ikke noe dårligere. Svømmebassenget, steamrommet og treningsrommene var veldig bra og ble brukt etter lange dager med mye kjøring. Anbefales! Hotellet er plassert i et næringsområde, så man må gå en liten stund for å komme seg til mer sentrale strøk av Warrington.Genuine Hotels.com guest review
Weer een geweldig verblijf gehad in dit top hotel !! Zoals altijd geweldige service, en uitstekende accomodatie.Genuine Hotels.com guest review
"the village, weer een tevreden klant"
zoals gebruikelijk een geweldige service, ik kom er regelmatig en nu ook weer uitstekend. Heb ook weer eens van de fitness gebruik gemaakt en daar ook alleen maar lof. Toch nog een klein min puntje, de airco op de kamer werkte maar matig. Met het warme weer was het er toch wel behoorlijk warm op de kamer (kan ook met de ligging te maken hebben). Tot […] nu toe heb ik er nog geen problemen mee gehad op de alle kamers. Read moreGenuine Hotels.com guest review
Het was weer een geweldig verblijf, het personeel is er zeer vriendelijk. En de kamer perfect, voor mij is er niets te wensen over. De kwaliteit van het hotel is zeer hoog, maar daar is de prijs ook naar.Genuine Hotels.com guest review
Uitstekend hotel met goede faciliteiten, geen enkele negatief punt te melden.Genuine Hotels.com guest review
"Best value for money in Warrington"
Lively place, well upkept, everything as you might expect in this pricerange.Genuine Hotels.com guest review
prima hotel, alleen maar lof !!Genuine Hotels.com guest review
Trevligt hotell för affärsresenärer som inte vill springa på stan, men bra restaurang, starbuckscafé och gym i samma byggnad.Genuine Hotels.com guest review
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