Bathrooms fixtures were little broken and need more focus. This was my second stay and had similar experience last time as well.Genuine Hotels.com guest review
Excellent hotel that is much in demand, you have to book early to get the best rates. Room was lovely, very smartly appointed. Bathroom was a good size with an excellent bath/shower. Had a meal in the Victory bar which was spot on, whilst watching Man City stuff Villa. Didn't make use of the leisure facilities this time, but will do next!Genuine Hotels.com guest review
"Good alround value - shame about the beds!"
Overall, this is a nice hotel in a good location. However, the beds are very uncomfortable.Genuine Hotels.com guest review
I found this resort to be the perfect getaway for an overnight stay as you can take advantage of all the leisure facilities and the rooms are great too :) the public bar was nice bit expensive tho. I would most defantly stay again.Genuine Hotels.com guest review
"good leisure facilities sham$e about the food"
Village hotels are hard to fault for leisure facilities, this was no exception to that. But food offer is below average. Room service is twice the price of the 'bar menu' with less choice. Main restaurant better but not special. Breakfast very poor.Genuine Hotels.com guest review
"Excellent all round"
We were worried about noise after reading other reviews, but were very pleasantly surprised. We had a large double room, with a very comfy bed,free Wi-Fi, and a self service breakfast with excellent choice included in the price. The room was very quiet(apart from a few people saying goodnight in the corridor). The hotel is in easy walking distance of […] the town centre too. We will definitely stay again, providing we can get a good price again. Read moreGenuine Hotels.com guest review
Room was large and had a great comfy bed. All in all you couldn't fault the hotel, although the price for a glass of merlot could do with being addressed!Genuine Hotels.com guest review
Hotel, leisure facilities, restaurant all very good. The only disappointment element was that the bedroom was too dark. I know it is fashionable to have dimly lit rooms but I stay in a lot of hotels and this was certainly the darkest room ever. This is the only negative I had.Genuine Hotels.com guest review
"ok for a few nights"
average large hotel close to town centre nothing really to complain about nothing really great either would book again if the rate was rightGenuine Hotels.com guest review
Room was dark and jaded. Air con was noisy and room generally cold. On going to bed, I was kept awake until after midnight by generators humming and was so cold I had to wear a thermal base layer in bed and put heavy coat over me!!! Putting the aircon on to warm not an option as it made too much noise. Any pillow combination was uncomfortable.For a […] hotel purporting to be a 3-4 star - I don't recommend. I'd sooner go to Premier Inn where they will refund you in full for a poor night's sleep rather than the measly £20 refund I got. My Sunday was ruined by the fact that I was shattered and felt like I had a hangover - maybe I should have got drunk. At least I might have passed out and not felt so cold! Avoid..... Read moreGenuine Hotels.com guest review
The gym facilities were very good and the range of classes was a bonus to me. I didn't swim but the pool looked nice and quiet. The hotel was clean and the staff friendly. There is a range of places to eat and drink. There doesn't seem to be much in walking distance of the hotel. My critiques would be that the rooms are quite dark, the walls are quite […] thin (you can here the TV next door), the food is never quite what the menu states and the kitchen is slow. Read moreGenuine Hotels.com guest review
"Hotel...handy for Chester,Ikea,Cheshire oaks"
Check in very quick,no problems. Arrived in room...no info at all about pool opening times, breakfast times etc.No batteries in remote.Had to phone for wifi password. Decor was very dark and drab...you could call it atmospheric...I call it drab!!!Genuine Expedia guest review
"Great business hotel"
A huge step up from the regular Premier/Holiday Inns. Definitely worth the extra money (particularly if on expenses!). Room was great, good food and bar. Sky Sports on the TV - in the bar and the room. Free Wifi. Wish all my business trips were in hotels like this. Only issue is the location isn't great (depending on where you're going) but the rest […] easily makes up for this. Read moreGenuine Hotels.com guest review
"Good but service let down"
The overall experience was good. However the service in the Verve grill/resturant was, to be polite, shocking!! To long for me to get into here but it was truly the worst resturant service I have had from a village hotel!Genuine Hotels.com guest review
Brilliant food, Excellent and attentive staff and very clean and comfortable roomsGenuine Hotels.com guest review
"Overpriced but ok"
You are paying for facilitates here, food not great but clean and functionalGenuine Expedia guest review
"Weekend away for boyfriends birthday"
We stayed from 06/12/13 - 08/12/13. Our pillows were awful, duvet cover was really bobbly and tacky. There was an old blanket across the bottom of the bed too. The main light in the room flickered all the time and the room was very dark. The room was clean and towels were changed daily. Breakfast was lovely but when we were seated on the 07/12/13 we […] were offered tea/coffee and never received it?! I then visited our friends room 334 who had sky plus, lots of pillows on her bed, shampoo etc and she actually paid less than me for her stay?!!? In the hotel bar, the staff looked miserable and there was only one on the busiest nights of the week?! We ate on the Friday night and i was served spaghetti bolognese in what looked like a prison bowl!!! Read moreGenuine Expedia guest review
"If you're after a relaxing night don't book this"
Hotel good but didn't have the correct type of room for me. Claimed they did not receive but I had the same email and it clearly stated what room I wanted.Hotel was full of loud people on a drinking weekend and sporty types watching football on the TV's. Not very relaxing! Lots of screaming kids too and do you really want to eat your breakfast at 8AM […] on a Sunday while listening to piped clubbing music..? This is Warrington and not Ibiza. Read moreGenuine Hotels.com guest review
"Great location for town centre"
I had a meal and evening event to attend in Warrington town centre and this hotel was ideally placed. The service was very good and the hotel staff very friendly. The gym facilities were very good and the bar and restaurant prices were very reasonable. I would be happy to recommend this hotel to anyone requiring a low cost hotel with good amenitiesGenuine Hotels.com guest review
"Close to town centre 5min walk great shops"
Great hotel fantastic location great leisure facility's can't wait to returnGenuine Expedia guest review
"Good comfortable relaxing stay"
We have now stayed at the hotel twice and we found the room really comfortable. We will be back againGenuine Expedia guest review
It's my second & certainly not my last visit to de vere village Warrington! I have loved every visit! The rooms are so comfy! The hotel is gorgeous! The service has always been first class! Thank you de vere village for another perfect stay!Genuine Hotels.com guest review
"Close to Warringron Centre - great pool"
Very good all round. Nice big comfortable bed, air conditioning that actually worked fine (so many don 't), large swimming pool and decent spa facilities. Only slight downside is that in common with most star rated hotels the drinks and wine tend to be a bit pricey - cheapest wine at £16 a bottle. Still that is one's choice. Good buffet breakfast. Would […] stay again. Read moreGenuine Hotels.com guest review
Great hotel friendly staff good food and drink selection with live entertainment at weekend when we were there. Highly recommendedGenuine Hotels.com guest review
"Nice People - good place to stay for business"
I enjoyed my stay - the hotel is nice, with good food and a nice leisure centre. One interesting fact is that though the windows are very sound-proofed so that you can't hear the outside, noise from the corridors is really loud so don't plan on sleeping much past 7.30am.Genuine Hotels.com guest review
It was a nice enough hotel, but on a Saturday night passing through town there were many activities going on within the hotel. For the first time ever I was woken up by people shouting and shrieking in the hall. Whilst I expect some noise in hotels, especially when their quite full, it was a bit shocking to be woken up repeatedly and be able to hear […] full conversations through the wall. Read moreGenuine Expedia guest review
Extremly freindly helpful staff. Love the casual look of the staff great idea. Food good, room really comfortable and clean. Thank youGenuine Hotels.com guest review
I stayed at this hotel for 1 night after my friends wedding. The room was lovely I was impressed at the standard of the decor and the staff were very friendly.Genuine Hotels.com guest review
"Great hotel for business stay - nice staff"
No biscuits in the rooms is a mistake.Genuine Hotels.com guest review
"UPPER DECK ROOM"
the bed was so so comfortable. Great location of the hotel as near centre of Warrington and local park to walk your dog. Great place to stay for anyone including dog. Will come back again soon.Genuine Expedia guest review
"Not worth the money!"
For the amount of money paid for the room, I didn't think it was worth it. Our room was next to a conference room and the corridor door which kept banging. The sound proofing is terrible, you can hear everything. There was hair on the toilet when we checked in. The mattress had been slept on so many times that a section of it had become out of line […] and was digging in my partners back the entire night. Iv had a better sleep at premier inn. And that's saying something. Read moreGenuine Expedia guest review
Fantastic service and facilities the only things letting it down were a really complicated system to set up a tab leaving me wishing I hadn't even started it and paid as we ordered. Also there was a wedding on when we went and some of the guests were allowed to walk through the corridors and be outside shouting between 3-4am. Overall the service was […] great, the condition and facilities were excellent and the cleanliness/food etc was really good. A couple of small actions and it would've been a 5. Also excellent location if you are going to the Halliwell Jones Stadium and/or travelling to Chester/Chester Zoo or North Wales. Read moreGenuine Hotels.com guest review
We found the lighting in the hotel to be very low in all areas. On arrival found room to be extremely hot allowed time for air con to work to no avail reported the problem to reception but was unable to provide another room or attend to the problem.An unpleasant nights sleep. The room was changed the next day with no problems.Genuine Expedia guest review
"Very helpful & friendly staff"
A very good hotel with excellent facilities (swimming pool with sauna & steam room, etc.). Very good selection of food for the buffet breakfast. We had a slight problem - the toilet flushing system was faulty. The main thing to say is how friendly and helpful the staff were.Genuine Hotels.com guest review
"Like the curates egg....."
potentially very good but spoilt by the absence of shampoo, hand soap, hair conditioner and face flannels, all of which are regularly supplied by other hotels around the world where we have stayed. I do not expect to wash my hair with Imperial Leather hand soap ! The hotel had a poster advertising the little things which visitors might take....presumably […] the shampoos etc which other hotels provide but this hotel did not !!! Read moreGenuine Hotels.com guest review
"Great Gym and Pool"
Couldn't fault it!Genuine Hotels.com guest review
"Great stay but poor service in Victory"
The Hotel, Leisure Centre and Bedrooms were all excellent at a fair and reasonable price. Also a great breakfast and overall these made for a great stay for our young family, But sadly when we went for an early evening dinner at the onsite Victory Pub the service was poor - they firstly lost our order and then took another 15 mins to "rush" it thro […] ugh! Read moreGenuine Hotels.com guest review
"Room suitable for a younger business person."
Lovely clean room with a very comfortable bed. Room was a little cold for my liking, but staff did change the settings. Still seemed chilly the following day. I would have liked more light in the room as I found it very difficult to see what I was doing, especially when shaving etc., This maybe due to my age as I am over 90. It was a very modern room […] that I was in. Would have preferred a cheaper rate and less frills, there was loads of beverage items which I didn't need, bottled water etc. Read moreGenuine Expedia guest review
"Excellent business hotel"
I would definitely book this hotel again. Beds were super comfy, service excellent and quality of food great.Genuine Hotels.com guest review
"Over night stay"
Very good hotel. well equipped rooms and hotel facilities. I did not have dinner in the restaurant but was very satified with the food available in the bar.Genuine Hotels.com guest review
"Not great for Business traveller requiring Wifi"
Wifi works great in the lobby area, however avoid staying here if you plan to work from your room. The Wifi does not pick up signal at all on Iphones/Ipads, and is extremely weak on a laptop - 1 bar - not fit for working remotely.Genuine Expedia guest review
"Excellent service and facilities"
Stayed at the hotel for one night leisure break on a Saturday. We needed to leave early on the Sunday and the hotel staff allowed us to have breakfast half an hour earlier than the allotted time. All facilities were new and good quality. Only criticism would be that the pool had a disability group in at the time we chose to go which was not clearly […] advertised so the pool was too busy to swim lengths but this did not spoil our trip. Overall excellent night stay and would use the hotel again. Read moreGenuine Hotels.com guest review
Stay was fine but I expected to be able to recieve a VAT invoice and assumed the rate included VAT which my business could recover. It turned out this was not the case so this has cost me 20% more than expected - this needs to be clear on your web site!Genuine Hotels.com guest review
"reasonable choice in Warrington"
Clean enough, nice enough, leisure facilities crowded for mid week but nice enough. Restaurant food fine, service consistently slow.Genuine Hotels.com guest review
"great hotel. for couples as well as families."
Had a wonderful three night stay, staff excellent also breakfast.Genuine Expedia guest review
"Poor food quality & service"
Took over an hour for dinner to arrive & when it came it was swimming in oil and unpleasant. I complained and was not charged.Genuine Hotels.com guest review
We used the hotel as a base whilst visiting friends so didn't have time to use the facilities ... but the pool looked great. We upgraded to a 'V' room - well worth the £20 a night extra given it was a guaranteed quiet room and we were there during the height of Christmas parties / celebrations. Also, the extra benefits were a bonus. The only reason […] comfort is not a 5 is that I felt the pillows were too soft ... others would find them perfect I'm sure. The staff were great. Read moreGenuine Expedia guest review
"Excellent as always"
Nice hotel, friendly staff, especially the bar staffGenuine Hotels.com guest review
"Peace and quiet"
The most peaceful hotel in the area, even with a Tribute Night and a Wedding downstairs it was quiet in the rooms. A wide range of choice in the restaurant, very friendly staff throughout the hotel a most relaxing and enjoyable stay.Genuine Expedia guest review
The hotel is in brill condition, everything in the hotel, good gym/spa. Will stay again, live it.Genuine Hotels.com guest review
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