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1 room, 2 adults
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Hotel Mercure Wien Westbahnhof, Vienna

4 stars
Felberstrasse 4ViennaVienna1150Austria, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Good3.9 / 5
  • Nice buffet breakfast excellent...Location is very close to underground station..Very…May 30, 2016
  • It met our needs. Room had sufficient space, lighting, etc. Bed was comfortable. Pillows…Sep 18, 2015
229See all 229 Hotels.com reviews
From 792 reviewsTripAdvisor Traveller Rating

Hotel Mercure Wien Westbahnhof, Vienna

Hotel Info: ‎866-539-8117‎

from $61
  • Standard Room, 2 Single Beds
  • Superior Room, 2 Single Beds
  • Standard Room, 2 Single Beds
  • Standard Room, 1 Single Bed
  • Privilege, Room, 1 Queen Bed
  • Family Suite, 1 Double Bed
  • Classic Twin Room, 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 252 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking *

Also known as

  • Hotel Mercure Westbahnhof
  • Wien Westbahnhof Hotel Mercure
  • Mercure Hotel Vienna
  • Hotel Mercure Westbahnhof Wien
  • Hotel Mercure Wien
  • Hotel Mercure Wien Westbahnhof
  • Hotel Mercure Wien Westbahnhof Vienna
  • Mercure Wien Westbahnhof
  • Mercure Wien Westbahnhof Vienna
  • Wien Hotel Mercure
  • Wien Hotel Mercure Westbahnhof

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 15 per day

Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Sauna
  • Bicycle rentals nearby
Working away
  • 24-hour business center
  • Conference space size (feet) - 2799
  • Conference space size (meters) - 260
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built 1989
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library

In the room

Home comforts
  • Minibar
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • In-room safe

Hotel Mercure Wien Westbahnhof, Vienna’s small print

Also known as

  • Hotel Mercure Westbahnhof
  • Wien Westbahnhof Hotel Mercure
  • Mercure Hotel Vienna
  • Hotel Mercure Westbahnhof Wien
  • Hotel Mercure Wien
  • Hotel Mercure Wien Westbahnhof
  • Hotel Mercure Wien Westbahnhof Vienna
  • Mercure Wien Westbahnhof
  • Mercure Wien Westbahnhof Vienna
  • Wien Hotel Mercure
  • Wien Hotel Mercure Westbahnhof

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 15 per day

Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 229 reviews

Hotel Mercure Wien Westbahnhof, Vienna
Good3.0 / 5
Nice hotel, bad hotel
The hotel is very convenient to the train station. Staff was helpful and friendly. The only bad thing was the wifi connection in the room- it was almost nonexistent. For this reason I would not stay here again.
1 night business trip
Hotel Mercure Wien Westbahnhof, Vienna
Excellent4.0 / 5
Good stay as standard
I received standard service.as.expected.
2 night romance trip
Hotel Mercure Wien Westbahnhof, Vienna
Fair2.0 / 5
unprofessinal staff and management
On arrival they told me that they do not have my reservation and payment for the room and after 2 hours of discussion they reserve 100 Euro form my credit card and make a new reservation and they did not have triple room so they gave me double room and put an extra bed so the room was very small and crowded and difficult to move and in the morning they said we found your reservation and payment and will release the 100 Euro to your credit card!!! really I can't believe what happened.
1 night trip
Hotel Mercure Wien Westbahnhof, Vienna
Outstanding5.0 / 5
Had to pay extra 10 euro for wifi that was really slow. Other than that, the staff was friendly and customer service was excellent.
1 night trip
Hotel Mercure Wien Westbahnhof, Vienna
Excellent4.0 / 5
Good Location
Overall OK. The hotel is next to the main train station in Vienna which was very convenient for us. The surrounding neighborhood wasn't the best, but the convenience to trains and metro was more important to us. My main complaint was the internet. There was only wi-fi in the lobby. We were supposed to have high speed internet via a plug in cable in the room but could never get it to work. The front desk wasn't too helpful with that either.
4 night trip

See all reviews

Hotel Mercure Wien Westbahnhof, Vienna

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