All hotels in Franklin, Tennessee, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here7120 South Springs Drive, Franklin, TN, 37067, United States of America, ‏‎855-239-9401
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4.2 / 5Excellent

Score breakdown (from 429 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.6
5.0 / 5Outstanding
"Stop over to Florida"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were on our way to Florida from Indiana and had a stop over. Very nice hotel and staff. Didn't have time to use extra things like pool, weight room etc. Did use internet. We will use again!!
Genuine Expedia guest review
Other trip Nov 16, 2014
Rachel
US
2.0 / 5Fair
"Decent place but next time i will stay someplace e"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
Lobby was under construction. I understand this happens but i feel like they should have mentioned that when i booked. It was extremely loud and cold on the first floor. Also the third floor hallway has a very strong odd odor
Genuine Hotels.com guest review
2 night romance trip Nov 12, 2014
Craig
US
5.0 / 5Outstanding
"Great Hotel, Great Price, Great Location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel at an unbeatable price! We normally stay in Cool Springs/Nashville on our trips to & from Florida. I did extensive research (I read all reviews for area hotels) & Country Inn & Suites was the only one at this price point fir Sat night that had high reviews and is in a great location, right off of interstate I–65 and a stone's throw from the Galleria Mall and tons of other very nice modern shopping centers and restaurants. Hotel is nice and welcoming, rooms were clean, comfortable, updated and breakfast had a number of choices. The hotel is in the process of renovating the front lobby, but that was not a major inconvenience. The only reason I didn't give 5 stars was because the pool was freezing cold which was a disappointment to our kids. Despite that, I would still highly recommend this hotel due to all the many other pluses!!!
Genuine Hotels.com guest review
1 night family trip Nov 8, 2014
A Traveler
US
4.0 / 5Excellent
"Great value for the price."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Friendly and helpful staff. Clean rooms and walking distance to the Galleria. Nice hotel for the price.
Genuine Hotels.com guest review
2 night romance trip Nov 7, 2014
Allen
US
4.0 / 5Excellent
"Nice Stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Room was very nice size. Breakfast was adequate, through the breakfast area was under renovation, and not finished. The location was very convenient to my meeting and restaurants. Only issue was that I arrived and asked for an early check-in at 12:45. Was told to come back in 30 minutes. When I went back I was told that my room was still not ready. I sat in lobby for almost 45 minutes waiting for a room. I understand check-in is 3, but it's hard to understand how there was not one room available a little early for someone needing to get to a meeting.
Genuine Hotels.com guest review
3 night business trip Nov 5, 2014
Don
US
4.0 / 5Excellent
"Convenient for road travellers"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Convenient, clean, good breakfast. Room was comfortable, updated, and clean. Beds and pillows comfortable. Fridge and microwave in room was convenient. Expedia showed that this property had a hot tub but that is not the case. Only an indoor pool. When it refers to Spa Tub, that is probably available in one of the room types only. This was a disappointment as we chose this hotel for this reason. Needed the sore muscel relief. The pool was heated, but certainly not enough to be considered warm.
Genuine Expedia guest review
Other trip Nov 4, 2014
T
US
5.0 / 5Outstanding
"Great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location near restaurants and shopping. Nashville is only ten minutes away. Will stay here again.
Genuine Hotels.com guest review
2 night family trip Oct 31, 2014
Carole
US
4.0 / 5Excellent
"Comfortable beds, but......"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Chair in room was dirty, Hair dryer had sticky stuff all over it. Other than that everything was ok. Coffee was AWFUL!!!!! Hotel clerk was gone a lot of the time. Was never offered cookies.
Genuine Hotels.com guest review
2 night romance trip Oct 25, 2014
Vicki
US
4.0 / 5Excellent
"Franklin visit"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location and nice room but ran out of plates and coffee at breakfast. Breakfast area very small.
Genuine Hotels.com guest review
1 night family trip Oct 31, 2014
Douglas
US
4.0 / 5Excellent
"Very Good."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The stay was very enjoyable. The room was very clean.
Genuine Hotels.com guest review
1 night trip Aug 16, 2014
Donald
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
good place to stay while visiting the Franklin/Nashville area.
Genuine Expedia guest review
Other trip Oct 29, 2014
A Traveler
US
3.0 / 5Good
"Easy access going south to avoid rush hour"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    5.0
Upgrades to rooms was nice except one room was right beside air conditioning units. Didn't get any sleep. Otherwise it was ok and breakfast was adequate. We will stay again.
Genuine Hotels.com guest review
1 night trip Oct 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice, clean and affordable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Lovely hotel. Good location. Very affordable for such a nice hotel
Genuine Hotels.com guest review
1 night family trip Oct 12, 2014
Frequent traveler
US
5.0 / 5Outstanding
"great location for quick stop in"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
wasn't there much, but check in attendant was super and got us right in. we got in later and checked out early.
Genuine Hotels.com guest review
1 night business trip Oct 2, 2014
thomas
US
5.0 / 5Outstanding
"Surpisingly quiet right off of I-65"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We were extremely impressed with the neighborhood and how quiet it was being in such proximity to the interstate. This hotel is a grest choice for anyone. There's a great grill right across the street so no more driving after a long travel day.
Genuine Hotels.com guest review
1 night trip Oct 5, 2014
KC
US
4.0 / 5Excellent
"Wonderful hotel near Nashville"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We had a wonderful experience at Country Inn and Suites. It was the cheapest in the Cool Springs area and we were so surprised how nice it was! We were greeted quickly and given a very nice hotel room that was spacious and cozy. The beds were comfy and the pillows were amazing! Our only issue was a guest in an adjoining room kept trying to open the adjoining door. The free breakfast was delicious. The lady cooking kept it clean and well stocked. We will definitely stay here again!!!!
Genuine Expedia guest review
Other trip Oct 6, 2014
kris
US
5.0 / 5Outstanding
"Clean & safe place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was curtious and very professional! Very clean and overall a great place to stay!!!!
Genuine Hotels.com guest review
1 night business trip Sep 28, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
Dirty towels and room smelled.
Genuine Hotels.com guest review
1 night trip Sep 24, 2014
Nc
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Will stay again and will refer others!
Genuine Hotels.com guest review
1 night trip Sep 23, 2014
Lorey Davis
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
did not think it worth the price
Genuine Hotels.com guest review
1 night trip Sep 19, 2014
A Traveler
US
5.0 / 5Outstanding
"We love this place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Have stayed here several times when we've been in the Nashville area. I highly recommend this hotel to anyone staying in the area. You won't find a nicer hotel or better staff.
Genuine Hotels.com guest review
1 night business trip Sep 17, 2014
K. Steele
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent location, very clean, close to shopping and dining.
Genuine Expedia guest review
Other trip Sep 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Quick Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My stay was just an overnight stop, But I would love to go back spend a few nights and see the area. Lovely CLEAN and Comfortable and quiet hotel.
Genuine Hotels.com guest review
1 night trip Sep 12, 2014
Barb T
US
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The room was very nice, the area the hotel is around is beautiful , not a lot of place for take out close by ,there was no menus or any info on restaurant in the rooms.
Genuine Expedia guest review
Other trip Sep 12, 2014
Mo
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel itself was ok except it had a funny odor. The lady at the front desk was very unfriendly and the breakfast sounded much better then it was.
Genuine Expedia guest review
Other trip Sep 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Great room for price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We have stayed here a couple of times. Always good. BACON included in comp breakfast !!!!
Genuine Hotels.com guest review
1 night family trip Sep 6, 2014
John
US
3.0 / 5Good
"Room & service"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
When we first got there to check in (prime check in time- around 3:30) no one was at the front desk and there was a sign that said they would be right back, 20 minutes later a guy comes. The room smelled like chlorinated water or dirty socks. The entire hotel smelled like this- I think it's what the use to clean the carpet (if they clean them). We were given 4 tiny pillows for a king size bed which made our rest very uncomfortable. Breakfast is what I always like and thankfully they had a waffle maker because the biscuits, egg and sausage were not edible. Just my luck the waffle batter was out and the lady acted like it was an inconvienace to refill it for me. We stayed because the price was cheap and you definitely get what you pay for. Would not stay there again until they got all new carpeting in the halls and rooms.
Genuine Hotels.com guest review
1 night trip Sep 7, 2014
M
US
4.0 / 5Excellent
"Room was very comfortable and clean"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed for four nights and the beds were very comfortable and the room was very clean. Although we did not eat the breakfast we did check it out and it looked great
Genuine Expedia guest review
Other trip Sep 9, 2014
Teresa
US
5.0 / 5Outstanding
"Can't say a bad word"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay was great in every way. Service, food, room all great! Would stay there again.
Genuine Hotels.com guest review
2 night trip Aug 30, 2014
Mark
US
5.0 / 5Outstanding
"Great night stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great, clean hotel. Comfortable beds. Would stay here again.
Genuine Hotels.com guest review
1 night trip Aug 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent location, Great Place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very friendly staff, walking to distance to a great place to eat, great price, clean, comfortable, Lots of parking.
Genuine Hotels.com guest review
1 night business trip Aug 20, 2014
Alan
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Room smelled bad. Food left in refrigarator by previous guest. Toilet ran all night and flooded bathroom floor and carpet outside of bathroom
Genuine Hotels.com guest review
1 night trip Aug 26, 2014
Ricky
US
3.0 / 5Good
"Simple"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Not a luxury stay, but a cheap and clean one.
Genuine Hotels.com guest review
1 night trip Aug 24, 2014
A Traveler
US
4.0 / 5Excellent
"Okay stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
All was okay. We ate at the restaurant which was adequate. The server was not very good but seemed like an inexperienced young person. It was a very pretty setting for the hotel.
Genuine Hotels.com guest review
1 night family trip Aug 15, 2014
A Traveler
US
4.0 / 5Excellent
"Good place for the money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stayed here one night, clean and quiet. Highly recommended.
Genuine Hotels.com guest review
1 night business trip Aug 13, 2014
A Traveler
US
4.0 / 5Excellent
"Quality"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It seemed a little pricey, but after looking around, it was the best deal for that night. Clean, had everything I needed and was very comfortable
Genuine Hotels.com guest review
1 night business trip Aug 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A bit of the main road, still easy to find. Bed was very comfortable, price was excellent. Breakfast was great, small omelette, bacon, biscuits and gravy, waffle maker, fruit, dry cereal, hot cereal , toast, bagel, doughnuts, juice and coffee.
Genuine Hotels.com guest review
1 night trip Aug 10, 2014
Brian
US
5.0 / 5Outstanding
"Great Stay!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Spent 4 nights on a business trip and couldn't have asked for a better stay for the price. Staff was very friendly and the complimentary breakfast was great. Would definitely stay here again!
Genuine Hotels.com guest review
4 night business trip Aug 6, 2014
JT
US
3.0 / 5Good
"Convenient location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The stay was OK. Our first room felt damp and there was an unpleasant odor, but the staff moved us to a room that was better. The rooms are a bit claustrophobic but we slept well. Loved having complimentary coffees in the lobby and breakfast.
Genuine Expedia guest review
Other trip Aug 11, 2014
Renee
US
5.0 / 5Outstanding
"Excellent hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had to stay for only one night, but I thought it was very clean and comfortable. It was next to a mall so there were plenty of places to eat to choose from etc.
Genuine Hotels.com guest review
1 night trip Aug 8, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice hotel and great breakfast. Comfortable and employees were very nice.
Genuine Expedia guest review
Other trip Aug 10, 2014
Colleen
US
5.0 / 5Outstanding
"Great for overnight stay while traveling"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Quiet !!!! Great sleep Comfortable and clean. Great overnight spot on the way to Florida
Genuine Hotels.com guest review
1 night trip Aug 7, 2014
Caren P James
US
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was clean, staff courteous. Overall good stay.
Genuine Hotels.com guest review
1 night business trip Jul 30, 2014
Dan
US
4.0 / 5Excellent
"Right by the mall"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
No complaints for this hotel. Very comfy, had a good night's rest. Good breakfast.
Genuine Hotels.com guest review
1 night trip Jul 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Our favorite base of operations in Nashville"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
When we spend time in the Nashville area we have favorite places to visit, from Opry Mills on the east to McKay' s bookstore on the west to downtown Franklin on the south. This hotel's location is great for these forays. The friendly staff and free breakfast makes it an easy choice.
Genuine Hotels.com guest review
2 night trip Jul 25, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    5.0
Ac unit in room 419 rattled, buzzed, and kept us awake most of the night. Floors not vacuumed. No towels availble for pool area. Hotel was full and no other rooms were available. They put hotel.com bookings in their worst rooms. Nice area, but this hotel is not.
Genuine Hotels.com guest review
1 night trip Jul 26, 2014
DH
US
5.0 / 5Outstanding
"Vist to Franklin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was in excellent condition. Must have been renovated recently with new paint, etc.
Genuine Hotels.com guest review
1 night trip Jul 26, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was very nice. All amenities were as advertised and everything in the room worked well. Very comfortable stay.
Genuine Hotels.com guest review
1 night business trip Jul 20, 2014
Mark
US
5.0 / 5Outstanding
"Very Well Run Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I would recommend to anyone staying in the Franklin/Nashville area. The staff are friendly and helpful.
Genuine Expedia guest review
Other trip Jul 23, 2014
Urock Network
US
5.0 / 5Outstanding
"Centrally located for sites we wanted to see"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good place to stay if you're going to sites in both Nashville and Franklin. If you're just doing Nashville sites, I'd recommend staying in the city.
Genuine Hotels.com guest review
3 night trip with friends Jul 15, 2014
Donna
US
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