All hotels in Beijing, China
1 room, 2 adults
You can collect Welcome Rewards® nights hereNo 3 Jinyu Hutong, Beijing, Beijing, 100006, China, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.0 / 5Excellent

Score breakdown (from 598 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    4.1
  • Comfort
    3.9
  • Condition
    3.9
  • Neighborhood
    4.5
4.0 / 5Excellent
"Economical, Near Forbidden City"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Fine accommodations, bathroom was a little tired and could use updating, but generally clean and comfortable. We rented two rooms through expedia, one for our kids one for us. Hotel staff responded through email very promptly and reserved two rooms next to each other for us. Breakfast buffet was very good, and discounted for hotel guests. Children under 16 eat for free, making it quite reasonable. We would stay there again if visiting Beijing for vacation.
Genuine Expedia guest review
Other trip Jun 21, 2013
Marc
US
1.0 / 5Poor
"Disappointment from an Accor hotel"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Not what you would expect from an Accor hotel. Shower had mold at the panels. Some of the reception desk personal were unpleasant (to say the least), 2-3 stars rooms, old carpets, bad mattress, arguing with reception about breakfast THAT WE PAID FOR. After staying in other hotels in the area like Park Plaza and Penninsula, I would strongly advise NOT to stay in the Novotel, you can get BETTER service for the money you pay in other hotels. An official email of complaint will be sent to the Accor management.
Genuine Hotels.com guest review
Business trip May 14, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel in city center"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Good location, helpful staff, excellent breakfast.
Genuine Expedia guest review
Other trip May 14, 2013
Dmitriy
US
4.0 / 5Excellent
"Novotel Peace Beijing Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This hotel is close to Wangfujing street and Dengshikou subway station. The room we stay is comfortable but the bed was a bit soft and the lighting condition in room was a bit dark. Breakfast is good, and I like their coffee serving. It has an indoor swimming pool, not a standard size, of course. However, the water temperate was not synchronize as the water was cool but the display board was showing 27 degree... Still, overall stay was great.
Genuine Hotels.com guest review
5 night family trip Apr 27, 2013
A Traveler
US
3.0 / 5Good
"Great for tourism.."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel has a good location, it is easy to go to the major tourist place. The service is OK and the room was clean. Just the breakfast option could be a little bit better.
Genuine Expedia guest review
Other trip Apr 23, 2013
Alessandro
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I really liked this hotel. It's just in front of the main shopping street in Beijing, so lots of food options. The hotel is modern and clean, great room. Buffet breakfast excellent, and restaurants inside the hotel also great, specially the french one. Concierge was really helpful, booking us our visit to the Great Wall and giving us a lot of advice, he even went up to our room, opened a map and spent almost half an hour with us. Will definitely recommend to stay in this hotel.
Genuine Hotels.com guest review
3 night romance trip Mar 29, 2013
Juan P Dugand
US
4.0 / 5Excellent
"Good value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Hotel is close to main areas, the problem is cab drivers do not want to take you to/from the hotel when distance is too small, you have to offer to pay them a fixed amount and not use the meter, this of course is not the hotels fault, but worthy advice. Buffet was below average, and furnishings where old, it is an older hotel/building, so you will not be wowed by its looks outside/inside. The neighborhood is nice, close to wangfujing street I believe its called. Staff where very helpful and this was nice. I would recommended it as a value hotel, but those looking for a little more modern or luxury experience will not be impressed.
Genuine Hotels.com guest review
2 night trip Apr 2, 2013
A Traveler
US
4.0 / 5Excellent
"Forbidden City"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was a good location and service was good, nice hotel, I'd stay there again.
Genuine Hotels.com guest review
2 night business trip Feb 28, 2013
A Traveler
US
4.0 / 5Excellent
"Internet"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good place but the internet sucks!
Genuine Hotels.com guest review
3 night business trip Feb 23, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Hotel food was almost unedible! Terrible breakfast - inferior food, awful cooking.
Genuine Hotels.com guest review
7 night trip Jan 31, 2013
A Traveler
US
3.0 / 5Good
"An OK hotel close to the center of the city"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
No VIP treatment from the hotel. Booked standard room with two beds so it was understood that we would be in the old building with some stairs to go up and the room would be small but never expected to be put up in a room with leaking commode. The bath room smell so bad that we asked for another room.
Genuine Expedia guest review
Other trip Jan 25, 2013
Johnny
US
4.0 / 5Excellent
"good hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
best in location, good hotel in general with reasonable price. the old building has older rooms and older interior deco, but functioning. free wifi is a plus, the new building is more pleasant but slightly more expensive
Genuine Expedia guest review
Other trip Jan 9, 2013
A Traveler
US
4.0 / 5Excellent
"Great price for a great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Overall very satisfied. The staff was very friendly and the location is right next to Wangfujing and very close to Tiananmen. Only a 6min walk to the subway station. Thank you!
Genuine Hotels.com guest review
3 night romance trip Dec 31, 2012
Jason
US
2.0 / 5Fair
"This hotel is for OFFLINE travelers only."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Not sure if we got stuck with an old room or what but for a 4 star hotel this place was very disappointing. The contrast between the quality of the grand lobby vs your hotel room was quite vast.The room looked like it hasnt been updated in over 20 years...complete with a CRT tube TV! The bathroom in our room was very rundown with signs of mildew and mold covering the shower walls. The metal towel racks were rusting and the bottom of the white shower curtain was a yellowy-brown shade. The provided hairdryer (which is just a tube attached to the wall) is laughable at best. It would take 2 hours to dry a standard head of hair with this thing. The carpeted floor in our room left my in-room slippers very dirty after very short time of use which was a bit unpleasant to say the least. There was no cool air conditioning for the room (only heat) and no window to open so the room was uncomfortably warm and stuffy - making it difficult to sleep at night. The internet was THE WORST we have encountered so far in Asia. The connection speed was equivalent to dial-up and they block VPN access so there is no way to get around the Great Firewall of China. This hotel is for OFFLINE travelers only. The hotel location was very good and close to the subway and many local tourist attractions (but then so are many other hotels nearby - so keep searching!) Needless to say, I wouldnt recommend this hotel to anyone as there are far better ones in the same area.
Genuine Expedia guest review
Other trip Dec 19, 2012
KSM
US
3.0 / 5Good
"Tired"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
I have stayed at the Novotel Peace Beijing many times since 2001. When I first visited, the hotel was an excellent value and the facility was of high quality. Unfortunately, the hotel is beginning to show signs of age and inadequate maintenance. While everything worked, the facilities just looked and felt well worn. The location is still great and the price is good, but it needs some updating.
Genuine Hotels.com guest review
4 night business trip Dec 8, 2012
LG
US
3.0 / 5Good
"Not a bad choice, but...."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I like the hotel's location. The staff were generally friendly and tried to be helpful, although one woman at the concierge's desk was surprisingly rude. The condition of the room was a bit beat up, rough around the edges and a number of things were broken. The safe didn't work. The room had an elaborate lighting system, but a lot of the lights didn't work. The toilet seat came unhinged and was bouncing around. The shower leaked onto the entire bathroom floor and that couldn't be solved. AND, the internet was a real hassle. Worked for a while, then didn't. Then seemed to work for about ten minutes...then didn't. Was very slow and more trouble then worth the effort. This is what I find ridiculous about state control and China particularly. The inefficiency is rampant and so unnecessary. There's along way to go.
Genuine Hotels.com guest review
2 night trip Nov 30, 2012
A Traveler
US
4.0 / 5Excellent
"Great for all"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very good! The location is great! Excellent breakfast. The room is very good and clean and good bathroom.
Genuine Expedia guest review
Other trip Dec 3, 2012
Bruno
US
5.0 / 5Outstanding
"Best Breakfast ever"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent Breakfast and localization. Good Hotel and Good Price.
Genuine Expedia guest review
Other trip Nov 27, 2012
A Traveler
US
5.0 / 5Outstanding
"Great Location, Very Nice Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed our stay here. The lobby and building are beautiful. The rooms are a bit on the small side, but still clean and nice. The concierge desk was very helpful with tips and writing the destinations on cards for the cab drivers. The location is fantastic, right off of the shopping main strip and close to the forbidden city. We highly recommend the restaurant Quanjude on the shopping street around the corner for fantastic peeking duck. We took a tour from the front desk to the great wall. It was a bit on the expensive side, but there are many great wall scams so it is better to book through the hotel even if it is at a slight premium. Overall, a great choice for staying in Beijing!
Genuine Hotels.com guest review
3 night trip Oct 24, 2012
Marie
US
5.0 / 5Outstanding
"Novotel Peace"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I loved this hotel! I would stay here again! The bedroom and bathroom were clean, the service was professional and friendly, and very pretty hotel. Booking though Hotels.com did save us some money. I only wish I had also purchased the hotel buffet on Hotels.com when I was booking the room.
Genuine Hotels.com guest review
4 night trip with friends Oct 26, 2012
Kathryn
US
5.0 / 5Outstanding
"Excellent Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel with great location! Close to "walking street" with plenty of shopping, massages and places to eat.
Genuine Hotels.com guest review
2 night trip Oct 26, 2012
BrianMc
US
3.0 / 5Good
"cookie cutter worth the hotel.com price"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was about average, not worth more than the Hotel.com price. Sort of cookie cutter Asian hotel but is well located, cheaper "big hotel" than the better hotels like Raffles (highly recommended, at higher price). Beijing is generally an overpriced destination. Food here (all buffet style) is overpriced. On the positive side, everything worked and I didnt have any long waits for the (fast) elevators, as is complaint in review of some other hotels.
Genuine Hotels.com guest review
2 night trip Sep 15, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Centrally located, with excellent french cuisine!
Genuine Hotels.com guest review
4 night business trip Sep 8, 2012
A Traveler
US
5.0 / 5Outstanding
"Best hotel in town"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Novotel is an excellent hotel. Its central location is top-notch. Just minutes away from the famous Wangfujing market. Rooms are comfortable and small. Staff is very friendly and spoke and understood English. Free wifi, just ask for the password.
Genuine Hotels.com guest review
7 night family trip Jul 15, 2012
Summer
US
5.0 / 5Outstanding
"Excellent location! Perfect deal with breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel location was perfect, staff was friendly and english-speaking which is very important when traveling in China if you don't know chinese. Close to main attractions and to subway and shopping areas. Hotel breakfast was perfect to start the day as if you don't eat local food it might get complicated during the day so it is good to have such a complete and great breakfast.
Genuine Hotels.com guest review
3 night family trip Jul 13, 2012
Tammy
US
5.0 / 5Outstanding
"The place to stay in Beijing"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice for families. Comfortable, clean, with swimming pool, sauna, and even great massages. Wonderful breakfasts! Totally worth the stay!
Genuine Expedia guest review
Other trip Jun 26, 2012
Chantal
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Very enjoyable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed 2 night, very nice hotel And the location is amazing, really close to a lot of tourist spots
Genuine Hotels.com guest review
2 night trip Apr 9, 2015
John
AU
3.0 / 5Good
"Trip to remember"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    1.0
Locations not to good
Genuine Hotels.com guest review
3 night romance trip Mar 19, 2015
jacquelyn
CA
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a wonderful stay in Beijing. The restaurant and hotel staff were excellent. The only negative was that the pool was very cold and the room itself was freezing.
Genuine Hotels.com guest review
4 night family trip Feb 16, 2015
Doug
CA
3.0 / 5Good
"Would stay again"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
The hotel was in a great central position with lots of things to do and restaurants nearby. The staff were very friendly and tried to help as much as possible given the minor English language barrier (some staff only). Whilst the rooms were clean we were in the old part of the hotel so they were well worn and out of date. The beds were comfortable after long days of sightseeing however the shower lacked pressure. The inclusive breakfast was very good and had a broad range of local and western choices. We would recommend this hotel particularly for the price (AUD $75 per night including breakfast) however ensure you request a room in the new section.
Genuine Hotels.com guest review
3 night trip with friends Feb 14, 2015
A Traveler
AU
5.0 / 5Outstanding
"Excellent location, decent rooms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
5 mins walk to Wangfuzeng , the core of Beijing. The rooms are clean and nice. Hot water for bath.
Genuine Expedia guest review
Other trip Feb 1, 2015
Jill
HK
3.0 / 5Good
"Well located, friendly staff, temperature issues"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
My room was hot, my shower wasn't. The bed was comfortable, however, and staff very helpful.
Genuine Expedia guest review
Other trip Jan 29, 2015
Sherryn
AU
5.0 / 5Outstanding
"Great hotel and great value for money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Can't fault it, location and quality of rooms etc great
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
AU
5.0 / 5Outstanding
"Very satisfied"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is really cool and well-furnished. Even though the appearance on the outside is not that fantastic but the internal is excellent. The place is very convenient too, near shopping street and train station.
Genuine Hotels.com guest review
6 night trip with friends Dec 24, 2014
A Traveler
SG
5.0 / 5Outstanding
":)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
My only criticism was the bed was a bit hard, other than that I highly recommend it
Genuine Hotels.com guest review
2 night romance trip Jan 4, 2015
Matthew
AU
5.0 / 5Outstanding
"Good hotel in Beijing"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good location. Overall good experience.
Genuine Hotels.com guest review
3 night family trip Dec 21, 2014
Pedro
MX
1.0 / 5Poor
"make sure which part of the hotel you booked"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
The old part of hotel is in terrible condition.
Genuine Hotels.com guest review
4 night business trip Dec 8, 2014
Ping
CA
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel, close to subway station and other attraction area.
Genuine Expedia guest review
Other trip Dec 21, 2014
jaa
HK
4.0 / 5Excellent
"convenient"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
very convenient, 5 min walk from wangfujing shopping street.
Genuine Expedia guest review
Other trip Dec 11, 2014
JQ
SG
3.0 / 5Good
"Affordable in good location"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Non smoking room that smelled of stale cigarettes and included an ashtray???
Genuine Expedia guest review
Other trip Dec 6, 2014
A Traveler
AU
3.0 / 5Good
"First visit to Beijing"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
We arrived on Nov. 23 at 2 am. I requested a room in the new wing but was requested to add 200rmb for each night which was not in my budget. The elevators of the old wing is separate from the main hotel. There is an inconvenience in this aspect because of the luggages we had to carry going to the elevator. Though there is a bell boy to assist on the day we arrived,on the day of the departure we opted to just bring down our luggages ourselves. That was when i realized the inconvenience. Otherwise, good location as it is a walking distance to the sights.
Genuine Hotels.com guest review
5 night family trip Nov 23, 2014
Romina
PH
4.0 / 5Excellent
"beijing stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
stayed with some work mates and enjoted the trip
Genuine Hotels.com guest review
3 night trip with friends Nov 21, 2014
A Traveler
AS
5.0 / 5Outstanding
"Recommended"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location. Romm is spacious. Lots of variety in breakfast buffet. Good value for the money.
Genuine Hotels.com guest review
3 night romance trip Nov 17, 2014
A Traveler
AS
3.0 / 5Good
"Great location, good good."
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Greet location. Shopping, transport and convenience to everything
Genuine Expedia guest review
Other trip Nov 20, 2014
angela
AU
3.0 / 5Good
"Nice hotel close to the Forbidden City"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We booked a Premier room with breakfest and lounge access included. The staff is very welcoming, speak a basic English. The rooms seems to get old. The bathroom was smelly and the glass shower was leaking, pouring water across the bathroom's floor. The breakfast is also OK. The lounge access allowed however free drinks and snacks during the evening. I would still recommend because of the good rates we got and the proximity to major sightseeing attractions ( Forbidden city, Tiananmen Square and Behai Park) and Wangfujing street.
Genuine Expedia guest review
Other trip Nov 20, 2014
Alexandre
CA
1.0 / 5Poor
"Motel status!"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    5.0
The hotel is old, and doesn't provide any services to carry your luggage worst to that there is no direct lift. You have to carry your luggage bare hand to mezzanine floor to take a lift. The bell boy does intent to pick your luggage from taxi or assist you to get a taxi to airport even they saw you. They have been paid just to stand there!!! Shame on you Novotel Beijing !!! This hotel should be class as motel status!
Genuine Hotels.com guest review
2 night business trip Nov 5, 2014
Han Leong
AS
4.0 / 5Excellent
"Good value for money, excellent location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent central location. Friendly staff. Good buffet breakfast.
Genuine Hotels.com guest review
2 night business trip Nov 4, 2014
Andrew
GB
3.0 / 5Good
"Great location. Close to subway"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Had a fantastic time and crawled into bed every night due to activities during the day. Close to shops, restaurants, subway and supermarket.
Genuine Expedia guest review
Other trip Nov 4, 2014
A Traveler
AU
5.0 / 5Outstanding
"Happy chappy."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great staff, fantastic stay. Thank you! Highly recommend. It is so close to everything.
Genuine Hotels.com guest review
4 night romance trip Oct 6, 2014
Prudence
AU
1.0 / 5Poor
"Great location but very poor quality accommodation"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
This hotel comprises 2 distinct parts; the new tower which is in good condition and the older low-rise section which would hardly achieve a 1 star rating. We were unfortunate to be accommodated on the 4th floor in the low-rise section. Our room was not very clean, the carpets were torn and loose, the furniture and furnishings were old and in need of replacement - the towels were like sandpaper - and above all the airconditioning didn't work. We complained about the airconditioning every day for the 5 days we were there but nothing was done. To make matters worse on the 4th day the staff of the hotel turned off the airconditioning and opened the window. This just meant that we had a hot room that was p[lagued by mosquitos. The positive things about this hotel were the location which is excellent and the breakfast which offered a fantastic selection of food. Unfortunately, neither of those factors would be enough for us to ever consider staying here again. This is a terrible hotel. If you haven't booked yet our advice is that you look somewhere else. If you have booked refuse a room in the low-rise section.
Genuine Hotels.com guest review
5 night trip Oct 6, 2014
Philip
IE
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