"Nice place to stay"
Nice, friendly place to stay. The decor is outdated and the colors are a bit dark for my liking. The heating and cooling system didn't work at first so the maintenance man had to come to the room. I think the plug needed to be reset. We came home from our day and it was comfortable in the room but a couple degrees higher than it was set for so the air […] came on. The cool air was making it too cold for me cause it was located by my side of the bed as it was trying to get the temp down so we shut it off. Then it was too hot that night. Other than that the beds were comfy and it was quiet. Read moreGenuine Hotels.com guest review
Comfortable rooms. Quiet. Clean. Friendly staff. Decent amenities. Convenient location to wine country yet close enough to San Francisco.Genuine Expedia guest review
Clean, comfortable. Great value. Neighbor restaurant is quite good.Genuine Hotels.com guest review
Stayed for two nights towards the end of February 2014, Friendly staff and the rooms were beautiful;Genuine Expedia guest review
"Nice economical hotel near San Francisco"
It was great. Super easy check in. Friendly knowledgeable staff. VERY clean room and great room service. Loved the pool area. Liked the late breakfast and late check out, perfect for relaxing get away.Genuine Expedia guest review
"Business Stay- great choice"
had just what I needed for a quick overnight stay on BusinessGenuine Expedia guest review
Very nice property. Staff very accommodating Two fantastic restaurants close by.Genuine Hotels.com guest review
The service was great. Everyone was helpful and accommodating; form the reception desk to the house keepers. The room was in good condition, however there were crumbs around and under the bed. And I'm not talking about minute, insignificant crumbs. I'm talking about chunks of crackers and chips. Obviously no vacuuming was done prior to my arrival... […] Upon first entry the room had an smell of incense (nag champa) which I didn't mind. However, upon returning home my clothes had a strong tobacco smell and had to throw all items in the wash regardless of wear. Read moreGenuine Hotels.com guest review
"We feel it was best hotel we have stayed in !!!!!!"
We came to the area for a memorial service so it was not a pleasant trip! We wish we had more time to spent to explore the area more. I am sure we will return at a later date.Genuine Expedia guest review
"excellent as always."
Great hotel to stay in, very nice staff.Over all very comfortable.Genuine Expedia guest review
"Wonderful Place to Stay"
This hotel was clean and beautiful. The staff very quite professional and helpful. The room was nice. The only minor negative thing about the property is the distance from the Golden Gate Bridge and San Francisco, otherwise, you get a good deal for the price you pay.Genuine Hotels.com guest review
"Great Hotel - Front Desk Clerk Needs Work"
I've stayed at Novato Oaks on many occasions, once for 10 days in a row. I like the location and the hotel is very good. The people have always been very cordial and warm. This time I arrived and the Asian woman at the counter was cold as ice, stand-offish, and kind of condescending. She asked me to sign a statement saying I knew I was leaving after […] one night. I think she needs help understanding how to relate to people. I will not return to this place because of her. Read moreGenuine Hotels.com guest review
great location just off of freeway. quiet, near fast food. perfect for an overnight stayGenuine Expedia guest review
The hotel was excellent but your survey is too long and too pushy. No. 1 Rate your Hotel is all I would have time to respond to.Genuine Expedia guest review
"Great Accommodations near a nice restaurant!"
The rooms were spacious and comfortable. We liked having a small gym on the premises so we could stay in shape! Each morning, my husband brought me back from the complimentary breakfast some yummy cinnamon and raisin toast and good cup of coffee! Both husband and hotel got 5 stars for that! There's a good restaurant nearby which was convenient. Hubby […] and I both recommend the Novato Oaks Inn as a great home-away-from-home if you need one! Read moreGenuine Expedia guest review
loved it! comfy comfy beds. delicious coffee! great breakfast. all good.Genuine Hotels.com guest review
"close to business appointments"
Overall, very satisfied. I did have a difference of opinion on the cost for the second nite which had nothing to do with Hotel.com. It was resolved by management in a favorable way.Genuine Hotels.com guest review
Very nice!Genuine Hotels.com guest review
"perfect location and hotel for the family"
perfect stay for our family getaway...just 20 min. north of SF, 10 min. from mission san raphael, about an hour from napa, and 40 min. from the jelly belly factory :) hotel had a good breakfast and always had complimentary hot starbuck's coffee, tea, and hot cocoa for the kids...the lobby was nice and had a little corner with books and games...the hotel […] also had free wifi...we will definitely stay here again! Read moreGenuine Expedia guest review
"Great place, comfy beds, close to everything"
Comfortable beds, clean, easy access to freeway without be on the freeway (101), Continental breakfast is a nice help with meals, great resturaunt (wild fox) in same parking lot & room service if desired....would definelty stay againGenuine Expedia guest review
"Great option for smaller seminars."
This was my third stay. A late booking offered few room options so I ended up with the Executive Suite with a Jacuzzi, fireplace and sitting area. Poor me! Spent 3 relaxing nights with bath salts - perfect way to rejuvenate after a hectic few months. Room service from Wild Fox is wonderful, too.Genuine Expedia guest review
"Nice hotel - not memorable just pleasant"
We were staying there while visiting friends. We enjoyed the clean rooms, nice breakfast and professional staff. It wasn't a pampered luxury experience but it was just right.Genuine Expedia guest review
I can't say enough great things about this hotel. The lobby is beautiful and the rooms fantastic. They were impeccably clean and super comfortable. The continental breakfast was yummy and well stocked. For the price, we felt like we got more than we paid for.Genuine Hotels.com guest review
Enjoyed our stay very much. Room was clean and comfortable. Roll away bed fit nicely. staff very nice and friendly. Would recommend it to anyone.Genuine Expedia guest review
"Worry Free Stay."
Big clean room. Comfortable bedding. Modern amenities. Friendly front desk staff. Will definitely stay here again.Genuine Expedia guest review
nice hotel well stay again, they need a better breakfastGenuine Hotels.com guest review
"Reasonably priced getaway hotel."
Nice spacious room in a secluded location. Very quiet and well located to Napa Valley or San Francisco or Marin County. Free parking.Genuine Expedia guest review
Very nice Hotel. Great location for north of San Fran.Genuine Hotels.com guest review
Air conditioner would turn off if no motion so had to wave my hands while I slept to keep cool.Genuine Expedia guest review
"Close to Freeway"
Was impressed when I walked in. Great continental breakfast, nice lobby, large enough roon, and free wifi! Gym was too small though, I didn't want to work out in a small, outdated gym that was smaller than my hotel room.Genuine Hotels.com guest review
From the front desk clerks, the gentleman who took care of the breakfast bar, to the room cleaning maid. Excellent. Infact… the maid for the room outdid the service that I received at Marriot and the Hyatt. Hmmmm, imagine that.Genuine Hotels.com guest review
The Best Western Novato was in a great location to take advantage of the wineries in Napa & Sonoma Valleys yet not pay the high prices of the hotels in those areas. Novato has a great Farmer's Market on Tuesday evenings and we brought a delicious roasted chicken & fresh vegetables there & had a picnic dinner on our patio.Genuine Expedia guest review
"Great start to our vacation!"
This is easily the nicest Best Western I have stayed in. The staff was courteous, the room was very clean and had a nice view despite the immediate proximity of US-101 and the fast food across the street. We did not try the pool or hot tub, but they looked clean and were tucked away rather than right next to the parking lot like many other hotels. The […] dinner we had delivered from the hotel's restaurant was excellent and the continental breakfast was well stocked with a good variety of breakfast treats including bagels, donuts and a waffle station. The kids enjoyed the waterfall in the lobby. One potential problem for people with limited mobility is the hotel has only one elevator and the doors requiring your key card between the buildings were a bit of a hassle with bags/small children in tow. Read moreGenuine Expedia guest review
"novato oaks inn"
Overall very niceGenuine Hotels.com guest review
I was very comfortable here and will return for future business.Genuine Hotels.com guest review
"What a pleasure!"
Our room was clean and we were pleased with the lovely linens on the beds and the mattresses were comfy. The pool and area around it were very pleasant although the hot tub's temp was a little too high. Continental breakfast was very good! We would definitely stay again! The only con was our room's AC did not work well.Genuine Hotels.com guest review
"Nice Bay Area Hotel"
Nice inland hotel, just north of San Rafael. Natural setting, nice spacious rooms, beautiful pool, and a decent breakfast buffet. Would recommend to anyone, we were there with our 4 kids and they loved it.Genuine Hotels.com guest review
"Great Customer Service"
The staff was very friendly and completely on top of things. They were able to anticipate my needs before I had to ask. It was the kind of service I would expect from a 5 star resort. I will definitely stay there again. The only thing I did not like was their rough sheetsGenuine Hotels.com guest review
"Rooms were nice but parking was difficult."
The staff was nice but i did not have access to internet until the third night. The breakfast was a disappointing for the money it should have been betterGenuine Expedia guest review
This is our second stay. It is great because it is close to San Francisco. We will use it every time we come to the bay area.Genuine Hotels.com guest review
Friendly staff, very clean and quiet! I will definitely stay here again!Genuine Expedia guest review
Had a wonderful time. Staff was very nice and helpful. A nice restraunt next door. Room was clean and very comfortable. Lots of areas to sit as a group and visit.Genuine Hotels.com guest review
"Close to wine country"
Nice staff. Very clean. Great pool and spa. Clean room.Genuine Expedia guest review
My family and I had a quick stay. Wish it could of been longer. Great place to stay, but if you are wanting a better breakfast eat elsewhere. Only complaint. Horrible food. Plus I really hate eating hard waffles with a fork.Genuine Expedia guest review
A diamond in the rough!Genuine Hotels.com guest review
Nice hotel but near freeway so it was noisy if I opened the sliding class door onto a small enclose patio/porch. If I return, I'd ask for a room on the back side away from freeway. I was also on bottom floor ( near a gorgeous OAK tree ) with children jumping off beds above me & rattling the pictures/mirror on the wall. After awhile when I realized this […] wouldn't stop, I called the front office and asked if I could be moved. The hotel was full and they said they couldn't but she also said she'd see what could be done for my bouncing neighbors.. The jumping stopped within 15 minutes.. I was grateful ;-) and would return. Read moreGenuine Expedia guest review
"Excellent business hotel!"
Nice big room. Very pleasant front door staff. Lots of breakfast selections, good coffee. Really nice views from my balcony! Will visit again for sure, free wifi and DIRECT TV!Genuine Expedia guest review
Our stay exceeded my expectations. The hotel is beautiful with a great pool area and firepit overlooking the pool. Staff were friendly and breakfast was nice. Very enjoyable.Genuine Hotels.com guest review
"Great! Clean, comfortable, and affordable stay."
We were very impressed with staff, service and cleanliness of our room. Even though the hotel was full with guests, it was quiet. The lobby is beautiful. The continental breakfast is good with its own waffle maker. Decent coffee too. Most importantly, a very comfortable king size bed. It was a nice and relaxing stay on our way to wine country. Reasonably […] priced compared to expensive B&B's that require a two night stay ... This Best Western is a great value! We would highly recommend and stay again. Thanks! Read moreGenuine Expedia guest review
"The best hotel in Novato"
Everytime that i visit Oyster farm at the #1 hwy, I always come to this hotel! It just so comfortable!Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )