"Great for Marin County travels"
The hotel has a very accommodating and helpful staff who arranged adjoining rooms for my party of four and suggested the best way for us to manage taking care of the needs of the Seeing Eye dogs accompanying two of our group. The hotel is an attractive and clean facility.Genuine Expedia guest review
"Great for everyone."
Quiet. Very clean. Close to restaurants and shopping. Nice pool and hot tub.Genuine Expedia guest review
"Clean comfy and quiet"
We really enjoyed our nights stay here however housekeeping did attempt to clean our room twice before check-out time (9am and 11 am On New Years Day!) Come on housekeeping!! Get it together!.Genuine Hotels.com guest review
"Great hotel for everyone."
Comfortable beds. Very clean. Quiet. Nice pool and hot tub. Close to good restaurants.Genuine Expedia guest review
"Very good for the value"
Helpful staff. Clean room.Genuine Hotels.com guest review
Nice Hotel, friendly staff, good amenities. The breakfast offerings could be upgraded however.Genuine Hotels.com guest review
"Very nice Hotel"
We stayed here because it was close to relatives in San Rafeal and close to San Francisco. The room was comfortable and quiet. It looked like it was completely full the first night we stayed and we never heard anyone else even though we were close to a corridor door. The continental breakfast was great. It had cereal, pastries, bagels, fresh fruit, […] yogurt and hard boiled eggs. If your a Starbucks fan, they even brew their coffee. The second day we went to the San Francisco Zoo. It was only a 40 minute drive there and an easy trip in. We will definitely be staying here the next time we have to go to San Francisco. Read moreGenuine Hotels.com guest review
"A relaxing night out"
Overall: great, friendly and very helpful front staff!Genuine Hotels.com guest review
Everything was easy, staff combined two reservations at their trouble.Genuine Expedia guest review
just right!Genuine Hotels.com guest review
The staff was friendly and efficient. The location is very convenient for travel to SanFrancisco or Sonoma County.Genuine Hotels.com guest review
close to san fran. great price. we enjoyed it. the bed was awesome!!!!! we'll be backGenuine Hotels.com guest review
Considering the price of this hotel, it would be hard to find better. The complimentary breakfast is pretty good, during the weekdays they have 2 waffle irons going. Everything is laid out well and spread out to better prevent the inevitable "roadblocks" which is when the tourists encounter the well traveled business types.Genuine Expedia guest review
"Good hotel. Good location."
Staff was excellent. Room was clean, quiet and good size.Genuine Expedia guest review
Our room was clean and the bathroom had newer up-to-date fixturesGenuine Expedia guest review
"Nice staff, okay room and hotel"
For the money if was okay. A strong "3". The staff were very friendly, breakfast was average, shampoo and soap were a "2". It was a good place to stay if you just needed a place that is near your event and a place to spend the night. It was clean, and location was good.Genuine Hotels.com guest review
"Loved everything but the air conditioning!"
We really liked everything about this hotel except they definitely need to do something about their heating/air conditioning units. There's no way to regulate the fan in the wall unit; it's either off or blasting. It was much too hot to sleep without it on, but it blasted so hard we finally had to put a pillow on top of the unit. We called the front […] desk to ask about it, and the person who answered says they get lots of complaints about this. One wonders how many more they'll have to get before they fix it! Read moreGenuine Hotels.com guest review
Thank you for a wonderful stay.Genuine Hotels.com guest review
Relaxing experience, even though it's just off the freeway. Very nice staff, helpful and courteous. Accommodations are comfortable, rooms are pretty quiet. Would stay again.Genuine Expedia guest review
"Quality for the price!"
We had a very nice stay and really enjoyed the breakfast each morning! No complaints at all. We'd come back.Genuine Expedia guest review
"Great for a family or a couple or business travel!"
This hotel is great! We arrived well after midnite and Cathy at the front desk was such a welcoming, warm person...she gave great advice about where to park and about breakfast..so refreshing for a chain hotel! The room was super clean and comfy and the breakfast was pretty tasty! My daughter loved the waffle bar and my doughnut was very fresh and the […] coffee was surprisingly good. And lots of free morning newpapers..so nice! Also, the free wi-fi is a huge plus for us. My only complaint would be the temperature of the room when you first arrive on a warm day (80 in room) and the air conditioner was a bit loud, but it worked well and thus was not needed all night long. The price was quite good for 2 comfy queen beds. Overall, we would definitely stay here again (and we will!). Read moreGenuine Expedia guest review
"We will book our trip for next year soon!"
Travis, at the front desk of the Best Western Novato Oaks, was absolutely awesome. He went over and beyond the call of duty to help us find a comfortable room and a parking space. Travis, you deserve a raise!!Genuine Expedia guest review
"Very nice place to stay!"
This was one of the nicest places we stayed during our trip. Only 20 minutes from SanFrancisco/Golden Gate Bridge and convenient to nearby shopping restaurants. Very nice rooms, though a little small, but each has a private balcony or porch. Front desk and staff were extremely helpful and friendly. Breakfast was better than most with waffle machine, […] hardboiled eggs, cereals, juices, yogurt, fresh fruit, multple choices of good pastries, bagels, bread, great coffee and ample places to sit and eat. Breakfast items were continually stocked. Highly recommended. Read moreGenuine Hotels.com guest review
"Best Western Novato"
Great place with only exception being that the spa jet power lacked severely.Genuine Hotels.com guest review
"Very good staff"
The hotel staff was extremely friendly. Although we had a maintenance issue with our room, they did whatever they could to help us. The room was clean, large, and the bed was comfortable. The breakfast was standard continental style. Food was fresh and Starbucks coffee. I would recommend this Best Western and I would stay there again. There customer […] service is superb. Read moreGenuine Hotels.com guest review
the hotel's proximity to the Marin open space made this hotel an exceptional stay.Genuine Hotels.com guest review
"clean, roomy and convenient"
I was very impressed with the size of these rooms, the cleanliness and how nicely appointed they were. will stay here again when travelling to bay area.Genuine Hotels.com guest review
"Great hotel for your visit to the wine country."
The screen door would not lock so I was a little nervous sleeping with it unlocked. The air conditior came on at 4:00 a.m. even though I had turned it off, it would come on every five minutes, finally I got up and unplugged it from the wall. The pool area was clean and the view of the hills were beautiful.Genuine Expedia guest review
"Nice facility with road noise."
Enjoyed the room, the pool and the accessability to where we needed to be. The breakfast was pretty decent , but not extravegant. I would not recommend a room on the highway side. The only way not to hear the road noise is with the fan/ac on. I would stay again, but only in a room on the hill side of the facility.Genuine Hotels.com guest review
"Great family hotel"
Quiet. Nice pool. Comfortable beds. Nice staff. Close to wine country.Genuine Expedia guest review
"Excellent value and comfort"
Very friendly competent staff. Free wifi. Good varied breakfast. Room clean and comfortable. Traffic noise only disadvantageGenuine Hotels.com guest review
"Nice place to stay at."
It felt after a one night stay that we should have stayed longer. Fo sure, we will be back.Genuine Hotels.com guest review
"Good hotel, would stay again"
The room was very clean and comfortable, but the air was very stuffy (hallways were also very stuffy). I didn't want to have the window open because there was a loudmouth guest in another room carrying on a long, annoying phone conversation right next to HER open window... but that's certainly not the hotel's fault. Fortunately, the AC in my room worked […] great (since the window was not an option). The bed & pillows were fantastic, I had a good sleep. Free breakfast included fruit, pastries, cereal, bread & bagels, hardboiled eggs, juices, coffee, milk -- pretty standard "continental" fare, but a good selection of choices... and breakfast started early, at 6:00, which was much appreciated because I had to get on the road early. Read moreGenuine Hotels.com guest review
"Great value..excellent hotel"
Really nice,, better than I expected..Genuine Hotels.com guest review
Comfortable & clean, spacious room, breakfast fair. Only issue was tub slow draining and was reported to front desk.Genuine Hotels.com guest review
"A Lovely Place to Stay!"
The atmosphere of the hotel was very pleasing. It is located near the freeway, but you couldn't hear any noise and the view was of beautiful trees rather than the road. The room was very clean, nicely decorated and the bed was extremely comfortable. I would recommend this hotel to anyone who is staying in or near Novato.Genuine Expedia guest review
Place was nice, the only thing was the non smoking room smelled like smoke and a little stale smelling.Genuine Hotels.com guest review
"Good location that's 10 mins from Infineon Raceway"
Rooms are very nice. We liked the backside view of the Preserve (hillside with lots of Oak trees). But Motel sits far enough back from freeway and higher by a good amount so rooms to front I'm sure are no problem. Breakfast was fine. Plenty of good things- from cereals (hot and cold) to sweet rolls toast, juices to yoghurt and breads and I believe waffles. […] In warmer weather it's great to take breakfast out on the pool deck which is right behind the breakfast area on the second floor. Very attractive. Wild Fox restaurant next door was very acceptable Saturday evening. Good menu, good food and fairly broad selection. Interesting mix of slightly upscale but still casual. Certainly don't have to dress up. Waiter was pleasant and efficient! Would absolutely be glad to stay at this Best Western again. Read moreGenuine Hotels.com guest review
Nice location, friendly stuff, clean rooms. Free parking! Will come again!Genuine Hotels.com guest review
"I'll stay here again."
I just stayed for one night so I could go to a conference in San Francisco. The hotel and rooms were nicely decorated and comfortable. The staff were very friendly. But most important (to me), the bed was really comfortable. This is a great choice if you want to be near the city without having to deal with the noise, small rooms, and having to pay for […] parking. Read moreGenuine Hotels.com guest review
"Best western Novato oaks inn"
Just a good hotel for such a low price that near San Francisco. I will absolutely stay there again for the kind of weekend trip I recently took there. Clean, well-maintained, and friendly serviceGenuine Hotels.com guest review
"Great stay in place we needed"
Needed a room in a city we were not familiar with .. this is an upscale best western .. good staff and breakfast .. quiet clean .. easy freeway accessGenuine Hotels.com guest review
"attractive and convenient"
Excellent location, friendly staff, perfect for all agesGenuine Hotels.com guest review
really comfortable room for a new years eve. very convenient and good location for hotel. theres a safeway nearby and a good restaurant too.Genuine Expedia guest review
Very clean, comfortable, and friendly. Only problem I had was that the satellite TV was very slow and sometimes unresponsive, it even froze once for about 8 minutes. Very comfortable room though, I already re-booked it for my next visit to the Bay Area.Genuine Hotels.com guest review
"Much less than expected, for sure!"
It always seems like when I book a room through an internet site I end up with the worst possible room, at least thats been my experience. ( End of hall, near elevator, near ice maker, near restaurant fan/refrigeration motors).The walls in this location are paper thin, the heater in our room sounded like a semi truck driving by, so all night long my […] sleep was interrupted as the thermostat kicked in and out, and everyone else's rooms heaters could be heard through the paper thin walls all night long, VERY LOUD heaters, not conducive to a good nights sleep. The bed was large but worn in , there was a tilt of mattress on both sides making it feel like you were going to maybe slide out, unevenness started from middle and went outward toward sides. The fan in the bathroom also sounded like a semi truck driving through the place. The waffle iron for the complimentary breakfast was broken. Read moreGenuine Expedia guest review
An amazing room; we were surprised by the comfort level and sophistication of the room for the price via ExpediaGenuine Expedia guest review
"the smell outside was horrible!!!"
I like the front desk people !!!I specifically chose this hotel because.it has flatscreens with.HDMI hookups so that I can play my ps3. For three nights in a row it did not work and I ended up calling about it and i was told that some1 was coming to fix the problrm that many rooms were having and it was not fixed and again the next day i was told the […] same thing so i decided not to stay any longer, I am very upset and dissapointed and so is my girl, it was supposed to be a romantic getaway and it turned into a nightmare.... the shower was obviously dirty with hair on the opposite side of the drain, the water in the shower constantly would change from hot to cold, the knobbs kept falling off the drawers I seriously feel like I should be compensated or repaid for this stay I was very diasapointed and upset my romantic getaway was ruined!!! Thanks Read moreGenuine Hotels.com guest review
friendly staff. motel right by busy freeway but not noisy. 24/7 front desk service.Genuine Expedia guest review
This was a nice hotel and room. There was a lot of humidity in the air, but it wasn't that bad (and mostly showed as continually wet windows). There was a warmed pool that we didn't have a chance to use, unfortunately.Genuine Hotels.com guest review
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