All hotels in Mexico City, Distrito Federal, Mexico
1 room, 2 adults
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Luis Moya N 11 Col Centro, Mexico City, DF, 06050, Mexico, ‏‎800-491-6126
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3.2 / 5Good

Score breakdown (from 178 reviews)

Average rating for:

  • Cleanliness
    3.4
  • Service
    3.6
  • Comfort
    3.2
  • Condition
    2.9
  • Neighborhood
    4.3
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4.0 / 5Excellent
"Great Hotel"
Affordable hotel in an excellent area. No frills but it was comfortable. The staff was extremely helpful, made our stay in Mexico City very enjoyable!
Genuine Hotels.com guest review
8 night romance trip May 29, 2015
Luis
US
3.0 / 5Good
"Great place to stay for low $$$ in center of city"
Good place to stay when you're going to the or airport the next night. Wish there had been a coffee maker in the room. The room was comfortable floors and adequate towels and good shower.
Genuine Hotels.com guest review
1 night family trip Jul 26, 2015
Kathy
US
1.0 / 5Poor
"I wouldn't go back to this hotel"
The hotel smells terrible and it is very dirty. The room's carpet was full of dirt. The internet was not working all the time neither the cable. The room is dark and cold, and the bathroom smells filthy. Everytime that we asked for towells the stuff ignored us.
Genuine Expedia guest review
Other trip Jan 12, 2015
A Traveler
US
3.0 / 5Good
"San Francisco"
Crear location, service, but could be cleaner and smell better.
Genuine Hotels.com guest review
1 night family trip Jun 20, 2014
A Traveler
US
4.0 / 5Excellent
"Closeby hotel to tourist spots."
Hotel is worth what you pay for. The only downside is that eventhough it'a a smoke free location it seems it wasn't that way in the past. There's a heavy cigarette smell in the hotel's hallways and a bit lighter in the rooms. At the end of the day what you need the room is to rest a couple of hours in order to continue touring, so the location fullfills that purpose. Very kind staff. Hotel is located on a very centric and secure area. Recommended.
Genuine Expedia guest review
Other trip Jun 9, 2014
A Traveler
US
2.0 / 5Fair
"needs upkeep"
While staff was helpful, the condition of the hotel was dismal. It smelled horribly and was overall, not kept up. Itsmold, true, but not well maintained. At all
Genuine Hotels.com guest review
2 night family trip May 17, 2014
A Traveler
US
5.0 / 5Outstanding
"very convenient"
Is very convenient, close to historical center, very friendly staff and good price, the lack of air conditioning makes a little difficult to sleep but is part of the deal for the price.
Genuine Hotels.com guest review
2 night trip May 6, 2014
A Traveler
US
5.0 / 5Outstanding
"the best location"
Great service.....the location is perfect
Genuine Hotels.com guest review
3 night business trip Mar 14, 2014
Norma
US
1.0 / 5Poor
"a lot place's to visit,near"
nothing about my room reservation,,, i did, reservation for, two rooms, with a one king size bed,,,, each one, for 4 adults,,,, they give me a two rooms, wirh two small beds....when i went to ask at the front desk, they told me the. nobody know nothing about it,,,,,,.....one room was dirty,......
Genuine Expedia guest review
Other trip Feb 18, 2014
A Traveler
US
3.0 / 5Good
"Minimal hotel, but convenient"
The room was ok, but cold. They did give us a couple of extra blankets after several calls to the front desk. The room is a little old looking but the beds were fine. It is close to the Alameda and several very expensive hotels. The location makes the hotel a very good value. There is a 24 hour 7-11 nearby for morning coffee. It is 5 blocks from a Metro station in two directions.
Genuine Hotels.com guest review
2 night family trip Dec 31, 2013
Pete
US
2.0 / 5Fair
"Look for better options"
The hotel has a great location with two metro stations at 5-10 min walk. You could also walk to the zocalo and other sights, making it worth considering for sure. However, it really lags on comfort. My room would not get any wifi signal which made things very inconvenient. Also, I dont think there is air conditioning and when the temperature outside dropped, I wasnt able to sleep. Besides, there is no gym or anything at the hotel. There is complimentary breakfast, but it wasnt really that good. If you value your stay, I would suggest going for something better. I stayed here for three nights, and didnt manage to get a good sleep on even one.
Genuine Hotels.com guest review
4 night trip with friends Dec 23, 2013
Skii
US
3.0 / 5Good
"OK hotel well located"
The price match the hotel, it's a good place for a couple nights
Genuine Expedia guest review
Other trip Dec 31, 2013
Rafa
US
4.0 / 5Excellent
"Nice hotel close to the downtown"
I really liked the location of the hotel, close to bellas artes, zocalo and reforma. Hot water runs better in the morning, after 3pm takes like 10 minutes to get hot.
Genuine Expedia guest review
Other trip Oct 8, 2013
KR
US
4.0 / 5Excellent
"One of the Best Buys in Mexico City"
We were so pleased with the wonderful view from our 14th floor room. We could see most of the city. And the windows could be opened for lots of fresh air.This hotel is convenient to most of the destinations you might want to see via subway, bus or walking. - a short walk to the zocalo and across from a nice park.The rooms are large and the hot water is plentiful. All of the staff was very nice and very helpful.We have stayed in many hotels in Mexico City and I would say that this is one of the most comfortable ones.
Genuine Hotels.com guest review
3 night trip Aug 26, 2013
robin
US
3.0 / 5Good
"Great location, awful beds"
it was fine, but I wouldn't stay again
Genuine Hotels.com guest review
3 night trip Aug 23, 2013
Wendy
US
1.0 / 5Poor
"terrible place. What a dump!"
Expedia shouldn't put this hotel on the website . It hurt the reputation of Expedia too
Genuine Expedia guest review
Other trip Aug 22, 2013
wen
US
1.0 / 5Poor
"Sorry but would not recommend for a family"
The staff was wonderful. Room service was fast. Cleanliness of the room was horrible. We arrived at hotel and room was decent looking. No air conditioning and it was 90+F outside. Uncovered blankets & found hair on sheets & pillows. Bedcover had a stain on & smelled horrible. I called receptionist desk & they immediately brought clean sheets to us. They also brought a fan. Beds were very firm. Sorrt but I will not be staying there on my next trip to Mexico city. Also wifi only worked in the lobby. No wifi in the room
Genuine Expedia guest review
Other trip Apr 20, 2013
Patricia
US
1.0 / 5Poor
"Not Recommended!"
This place is a dump. For 20 dollars more per night we moved to another hotel of a major Mexican chain. Bed frames and mattresses where disgusting , that's why we chose to move. We didn't even spend one night here. I've stayed at other 1 and 2 star hotels but they have to be clean. This place was old , dirty, and run down. You get what u pay for.
Genuine Expedia guest review
Other trip Apr 9, 2013
Eddie
US
2.0 / 5Fair
"San fco hotel mexico city"
Good for the price ! Excelent location , steps from Alameda central. Hotel good only for stay the night Smell like an old building But it's cheap General. 3 about five
Genuine Hotels.com guest review
1 night business trip Feb 1, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent view of Mexico City's dowtown"
It is a good hotel, need to improve maintenance. Very high prices for breakfast and dinner.
Genuine Hotels.com guest review
4 night trip Dec 16, 2012
A Traveler
US
1.0 / 5Poor
"it is not clean"
it is not clean. there is footprint on the pillow. the location is the only advantage.
Genuine Expedia guest review
Other trip Jan 1, 2013
A Traveler
US
3.0 / 5Good
"If you just need a place to sleep this is it"
I would reccomend this hotel for a 1-2 night stay. Everything is ok especially with the rates you can find through Expedia. Dont expect anything else than a good part of the city to sleep and great starting point to any activity in Mexico City. You wont have much time to be at a hotel if your in DF anyway. I ended ordering a Pastrami sandwhich from their restaurant one night that was delicious.
Genuine Expedia guest review
Other trip Dec 18, 2012
Aldo
US
3.0 / 5Good
"OK hotel in great location"
OK place in a great location. There was 4 groups of boy and girls soccer teams so it was crowed but they handle it fine. At first they gave me a 3 single beds room when we've asked 1-kingsize or something, but after the complain the gave us a better room (the only one left apparently)
Genuine Expedia guest review
Other trip Nov 12, 2012
Rafa
US
4.0 / 5Excellent
"Safe"
This hotel is not in the best of neighborhoods but its safe and clean and near the historical district and the nice park on Jaurez (although at this time its closed for remodeling). I also like the Hotel San Francisco in Toluca.
Genuine Expedia guest review
Other trip Sep 7, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
"no fans"
room full of mosqitos with window open,too hot closed.it took sometime for me to buy a fan .then it was much better.
Genuine Expedia guest review
Other trip May 1, 2015
A Traveler
AU
4.0 / 5Excellent
"Close to many attractions"
The room was clean and spacious. The shower was terrible with the taps being below the knees and dirt coming out of the walls when you turn the shower on. Bell boy was quite annoying.
Genuine Expedia guest review
Other trip Nov 2, 2014
Janice
AU
5.0 / 5Outstanding
"Really centric"
The hotel is located in the very city center.
Genuine Hotels.com guest review
2 night family trip Jun 10, 2014
Marcos
MX
2.0 / 5Fair
"can find better for the price"
place was pretty dirty and i feel a bit of a rip off.
Genuine Expedia guest review
Other trip Jan 11, 2014
A Traveler
AU
3.0 / 5Good
Better maintenance and service required.
Genuine Hotels.com guest review
1 night family trip May 24, 2013
Unnikrishnan
MX

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Bueno"
Le faltan detalles mínimos de mantenimiento en los baños.. Fuera de eso muy bien.
Genuine Hotels.com guest review
2 night family trip Aug 14, 2015
MAYRA LUISANA
MX
4.0 / 5Excellent
"mi estancia en el Hotel San Francisco."
La ubicacion es exelente, el servicio es muy bueno, la habitacion bastante amplia, el personal que atiende muy amable,el costo es accecible. se lo recomiendo a mis amigos y al publico en general.
Genuine Hotels.com guest review
3 night romance trip Jul 13, 2015
Juan Francisco
MX
5.0 / 5Outstanding
"Muy bien, recomendadisimo"
Excelente, muy satisfechos con todo.
Genuine Hotels.com guest review
2 night family trip Jul 8, 2015
Francisco J
MX
5.0 / 5Outstanding
"Buen servicio"
Excelente servicio, necesita una remodelación. Todo lo demás excelente
Genuine Hotels.com guest review
1 night trip with friends Jul 10, 2015
A Traveler
MX
4.0 / 5Excellent
Hotel con buenas características como su ubicación, buen trato, limpio, precios accesibles, restaurante bueno y económico, servicio de internet, sin embargo la calle en que está situado a media cuadra de la alameda no me hizo sentir seguro, para transitar en horario nocturno, digamos después de las 22:00 horas o antes de las 7:a.m. Lo recomiendo.
Genuine Hotels.com guest review
2 night romance trip Jul 1, 2015
Enrique Fernando
MX
3.0 / 5Good
"Registro complicado para ingresar al hotel"
Mi reservación fue difícil de localizar y tardamos mucho en registrarnos porque aunque la hice en la página de Hoteles.com, estaba registrada en la página web de otra empresa
Genuine Hotels.com guest review
1 night family trip Jun 19, 2015
Antonio
MX
4.0 / 5Excellent
"MUY CENTRICO"
Es un hotel muy céntrico y tienes todo al alcance de la mano, hay muchos lugrares para visitar en Ciudad Mexico y si estas con la familia , creo que es el mejor lugar aunque al hotel le falte mejorar su infraestructura, creo que es pasable
Genuine Hotels.com guest review
2 night family trip Jun 6, 2015
Danny
MX
3.0 / 5Good
"Bo i byens centrum"
fint hotel i den historiske del af byen, tæt på alt, trygt område at bevæge sig på døgnet rundt. desværre hverken vifte på værelset. pænt og rent
Genuine Hotels.com guest review
4 night trip May 3, 2015
Lone
DK
3.0 / 5Good
"Agradable, pero no regresaría."
El servicio en el hotel siempre fue excelente. Todo el personal atendió con una actitud muy agradable y en casi todos los servicios fueron puntuales. El hotel está ubicado a menos de media cuadra de la alameda central. Nos dieron una habitación en el piso 12, con una vista preciosa a la alameda y desde el área común con una magnífica vista al Palacio de bellas artes. Las habitaciones están limpias, aunque la ropa de cama es vieja (los edredones se veian parchados y remendados) y en las tres noches que nos hospedamos el servicio de internet nunca funcionó en la habitación. Cada vez que lo reporté nos dijeron que lo arreglarían y no fue sino hasta que pagamos la cuenta que nos dijeron que harían las correcciones necesarias para que funcionara (pienso que muchas habitaciones tienen buen servicio de internet, pero algunas se encuentran muy alejadas de los módem y por eso no llega la señal). El baño cuenta con mobiliario antiguo. A la regadera le faltaba higiene, se veía que tenía sarro acumulado en los bordes y el metal comenzaba a oxidarse. Mismo caso con el lavabo. Quizá volvería a hospedarme, pero definitivamente miraré otras opciones antes de decidirme. Las incomodidades, aunque mínimas, resultaron desalentadoras.
Genuine Hotels.com guest review
3 night family trip May 21, 2015
Miguel
MX
4.0 / 5Excellent
"Buena experiencia"
La verdad es que sólo fui en viaje rapidísimo pero el personal muy atento, te hacen sentir como en casa desde que te reciben en la puerta. La ubicación está increíble y la habitación amplia y cómoda.
Genuine Hotels.com guest review
1 night business trip May 13, 2015
Juliette
MX
3.0 / 5Good
"super emplacement"
Hôtel très bien situé, dans le centre historique et à proximité du métro.Mais, installations de l'hôtel vieillissantes : douche, pas de prise électrique dans la chambre...
Genuine Hotels.com guest review
1 night romance trip May 12, 2015
Lydie
FR
4.0 / 5Excellent
"Excelente ubicación, muy buen desayuno"
Personal sumamente amable, desde el primer momento lo hacen sentirse como en casa. Excelente ubicación, casa de cambio, tiendas y lugares de interés cultural y turístico muy cerca. Estaciones del metro a pocas cuadras. El desayuno no está incluido pero vale la pena pagarlo. Excelente atención y exquisita comida.
Genuine Expedia guest review
Other trip Apr 25, 2015
David
MX
4.0 / 5Excellent
"Ideal para turistas!"
La zona esta cerca del Casco Histórico de la Ciudad.. Muy cerca del Palacio de Bellas Artes y Museos.A unas 6 cuadras largas del Zócalo pero muy bien si no te importa caminar un poco. Tiene una estación del metro cerca y un mercado artesanal como a 8 cuadras. Es ideal para quien visita la ciudad en plan turístico pues pasas todo el día fuera. Pero no debe ser muy cómodo para quien desee disfrutar de las instalaciones, pues la TV es antigua y no posee Aire Acondicionado. Los empleados del hotel muy amables..Limpieza buena. Restaurante bueno para desayunar a buen precio. Buen Precio/valor!
Genuine Hotels.com guest review
8 night family trip Apr 6, 2015
A Traveler
VE
4.0 / 5Excellent
"Mejorar en la limpieza"
En general bien, excepto porque había un poco de aroma a humedad cuando llegamos.
Genuine Hotels.com guest review
1 night romance trip Apr 5, 2015
A Traveler
MX
2.0 / 5Fair
"Horrible !!!"
Nada que ver con las fotos que publican en la pagina, cuarto demasiado viejo y edificio tambien. No hay clima y hace mucho calor. Lo unico bueno de este hotel es la excelente ubicación!
Genuine Expedia guest review
Other trip Apr 9, 2015
Pedro
MX
3.0 / 5Good
"Hotel accesible al centro historico."
Lo positivo: Cerca del Palacio de Bellas Artes, Av. Juarez muy bonita. Lo negativo: Hotel falto de mantenimiento, Chapas inseguras, algunos baños no funcionan, debil señal de internet.
Genuine Expedia guest review
Other trip Apr 6, 2015
Jose
MX
1.0 / 5Poor
"Personal de mala cara, una atmòsfera desagradable."
Descuidado, poco atendido. Lo bàsico se cubre, nada màs. El desayuno pèsimo, fruta casi descompuesta, taza de cafè sin plato, poca variedad en bufet. Muy malo.
Genuine Expedia guest review
Other trip Mar 27, 2015
A Traveler
MX
4.0 / 5Excellent
"Relacion calidad-precio buena..."
Lo mejor q tiene el hotel es su situacion y el precio. En pleno centro, puedes ir andando al Zocalo, Garibaldi, Bellas Artes...con un Supermecado 24h en la esquina. El hotel viejito y con ascensores superlentos....pero por su precio muy buena opcion.
Genuine Hotels.com guest review
1 night family trip Mar 5, 2015
Angel
ES
3.0 / 5Good
"Medianamente bueno"
Es práctico por encontrarse en el centro, falta un poco de limpieza muy leve pero si cuenta con comodidades básicas
Genuine Hotels.com guest review
2 night business trip Feb 25, 2015
Daniel
MX
2.0 / 5Fair
"Remodelado"
El servicio de restoaran malo. Requiere remodelación. Años anteriores era buen hotel
Genuine Hotels.com guest review
2 night romance trip Feb 10, 2015
VICTOR MANUEL
MX
3.0 / 5Good
"buena ubicacion"
El hotel cuenta con una ubicación privilegiaada. A pocas cuadras del metro y del mwtrobus q te llevan a cualquier lado y a media de la alameda. El hotel es antiguo, no es moderno como aparentan las fotos. El desayuno hay que pagarlo y creo q con un costo de $900 mx la noche debería incluirse. El personal muy atento y la limpieza muy bien.
Genuine Hotels.com guest review
3 night trip with friends Jan 21, 2015
bernarda
AR
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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