Holiday Inn Express Pigeon Forge/Near Dollywood - Pigeon Forge

For the price I paid for my room I expected a better room. Free continental wasn't that good and free internet was very slow. Will stay somewhere else the next time I travel...

Genuine Hotels.com guest review

The only let down was the breakfast. It was not adequate for my taste, but luckily there was a Starbucks nearby! Everything else was great!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was fine. There was a car in the parking lot though, that had an alarm going off every 20 minutes from 1:15 am through 4:30AM. VERY annoying!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice and enjoyable. Hotel personnel friendly, helpful. Breakfast was very good. The location was great for us, easy to get to and fro.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I would return and the only thing is that they charged for a pull out.

Genuine Hotels.com guest review

Hotel was great but Expedia sold us one room and when we got there it was another. The hotel made it right.

Genuine Expedia guest review

Front desk staff a little slow but pleasant. Breakfast staff worked super hard so nothing was missing. elevators a little slow. Room was generous size.

Genuine Expedia guest review

Extremely over priced for what was offered!!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is centrally located in Pigeon Forge so that it is possible to walk to several places of interest. The room was small for three people but clean. The front desk responded quickly to our request for bedding for the pull out couch and they were friendly enough. OK for night or two but would not recommend for longer stay. Breakfast was hot and […] adequate. Read more

Genuine Expedia guest review

We were not at all happy with this hotel. Our first room had bugs in the bed, so they change us to another room. The second room, the carpet had stuff all over it. There was a bug on the towels. It was 8-9pm at night it was too late to leave after driving for 4 1/2 hrs because of traffic backup on the freeway. My husband, daughter along with myself […] were very nervous sleeping in the room and didn't sleep well at all. Also the pool area was not very clean. We will not stay there again. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Our room was clean, the bed was soft, and the staff was helpful and friendly. We didn't spend much time in our room, but we were very comfortable there. I will definitely book here again!!!

Genuine Expedia guest review

Loved it pool clean hot tub clean , needed more bacon on the bar but I think you can never have enough bacon! Great place to stay will visit again.

Genuine Expedia guest review

Even though the hotel room could have used a little updating (outdated tube TV), our room was comfortable and extremely clean. Plus, the hotel staff was very friendly and helpful. Doyle and Sue at the front desk were great and the lady that stocked the breakfast each morning always made sure people got enough and had everything they need. Also, you […] can't beat the location, right off the parkway. Seconds to everything. I would stay again! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is a great value and the location is great, right off of the parkway but at a light so easy to get into and out of. The only thing keeping this from straight 5s was the condition of our room. The cover was broken on the AC/Heat unit-not really a big deal, but unsightly. Also, the bathroom was clean but had some condition issues (sloppy grout/sealant […] work, paint job showed the color underneath). All of the employees were courteous and friendly. There is a free hot breakfast in the mornings and free coffee and tea 24/7. There was a good selection for the breakfast. Everyone should be able to find something to please them. Had eggs, bacon, sausage, pancakes, waffles, yogurt, cereal, oatmeal, toast, fruit, etc. The indoor pool is on the small side, but was a good temperature even though it was 25 degrees outside. I would definitely stay here again. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Our heater smoked, set off smoke detector. If we tried to use it there was a hot smell so we left it off. We called the desk and a lady came up but they did not have another room for us. TV remote did not work. I had to ask for another one. Coffee pot did not have a basket so we could make coffee. Friends room did no have hot water in the morning. Location […] great. Girl that maintained the breakfast buffet and room was wonderful. Read more

Genuine Hotels.com guest review

Excellent

Genuine Hotels.com guest review

Room was nice however bed was uncomfortable very hard.

Genuine Expedia guest review

Hotel staff very helpful. Great breadfast selection and the room was very well kept, even though a little dated. Only real issue was maintaining a comfortable room temp. Overall a good trip.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our stay at the Holiday Inn Express was one of the most pleasant stay we have experience. The room was left with a fresh clean smell.The personel were so considerate to our needs.The young lady who was in charge of the morning breakfast,she greeted us with a sincere smile and was eager to make our breafast enjoyable.We do appreciate all who made our […] stay it isj looking to stay there next year. THE WHITES,Ms Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Doyle and another older lady at the front dest were really sweet and very friendly and helpful!

Genuine Hotels.com guest review

Every thing was great with yhe exception of the in -room coffee and breakfast buffet coffee. It was awful tasting... bring your own...

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

nice, clean, well kept and the people were friendly

Genuine Expedia guest review

We loved this suite. It was updated with granite counters, nice bar/island, sofa and two nice roller desk chairs. We had a balcony with s sitting area. There are 2 pools, indoors and outdoors and 2 hotubs. The lazy river looked nice but not the right weather. The hotel seemed very clean. The breakfast was great. The only downside is the fitness room […] was not great. Just 1 treadmill and 2 elliptical. No weights or cleaners or sanitizers. Would reccomend to anyone. Great stay. Thanks Read more

Genuine Hotels.com guest review

the staff was very good however the hotel is a little older the air in my room did not cool did not sleep alot the first night was able to move to another room the next night i would not stay at this hoptel again

Genuine Hotels.com guest review

I was very happy with all the Hotel had to offer and the food was outstanding. I would go there a next time for sure, Thanks to the Staff.

Genuine Hotels.com guest review

It was clean & a very good breakfast. It was near everything that we wanted to see

Genuine Hotels.com guest review

Great location--just off the main drag of Hwy 441 in Pigeon Forge; walking distance to restaurants, shopping. Aside from a dirty carpet (there were staples and bits of cellophane wrapping under the coffee table--and my husband's white socks quickly turned black), everything else about the hotel met our expectations and did not disappoint. The breakfast […] was better than expected--creamy scrambled eggs, nicely seasoned sausage links, waffles/bread/bagels for toasting, yogurts, milk, fresh fruit and juices, and--something we'd not seen before--an automated pancake maker! Seriously--press a button, the batter drops, the machines cooks the pancakes evenly and plops 'em on your plate! The staff was professional and pleasant without being informal and casual. Lots of parking--and the convenience of a washer and dryer on the 5th floor! Could not ask for more in a busy, event-riddled place like Pigeon Forge, TN! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Clean and friendly hotel! Will definitely book there again!

Genuine Hotels.com guest review

The staff were very nice people, I must say first. The room was as clean as it could have been considering the overall tiredness of the hotel. Not impressed with the breakfast and chose to eat out both mornings. It needs updating. I would not stay there again or recommend it to anyone.

Genuine Hotels.com guest review

The only complaint i have with holiday inn express is the pool closes too early. and my air condiner wasnt up to parr.I didnt complain because we had to much stuff to have to change rooms. other wise holiday in stays that we have had was great!

Genuine Expedia guest review

For the price paid, this room was more utility than comfort. Old TV and basic cable is below average (no flat screen/DVD/satellite) for comparably rated competitors rooms.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had to delay our visit for one week because of inclimate weather (snow & ice) and our plans to visit Dollywood were canceled altogether (we had brought our son, daughter-in-law and granddaughter to visit Dollywood). The hotel generously allowed us to exchange our rooms for the new dates. Staff was very friendly and service was excellent. The facility […] is getting old and some items (such as carpet) needs replacing. Good, fresh breakfast. Large comfortable rooms. Beds were surprisingly comfortable. Free wi-fi was welcomed. We will definitely stay there again. Read more

Genuine Expedia guest review

Very clean and neat facility. Breakfast was good with plenty of seating. Staff was very friendly. Was just a block off the parkway and very easy to get on the parkway at red light. Close to all attractions. Would recommend this hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review