"Service was not great."
I made a request on the first day I checked in. I then made the same request that morning morning they said that they would send them up. I then called a told them that I still had not received the "extra pillows" that I have been requesting since the first day I checked in. The said that they had said that they already should have brought them, and […] that he would get them up to the room. He called back in about an hour and said he was working by him self could we come down to get them. Then we received two flat hard pillows. Read moreGenuine Hotels.com guest review
"Best bang for your buck!"
I was a little skeptical, getting such a great deal on a hotel. But, all of my expectations were exceeded at this Microtel. The employees at the front counter were very friendly and helpful. The vending machines worked, the breakfast was stocked nicely (just your usual waffles, muffins, bagels, juice), the rooms were clean (small, but very clean), working […] tv with tons of channels, cold air conditioning, comfortable bed and spotless bathroom. The neighborhood seemed to be fine, it was close to I-30, but without the noise, and just around the corner from Town East Mall, restaurants, etc. I would stay here again in a minute. Highly recommended for couples or small families who are traveling on a budget, but still care about cleanliness and quality of stay. Read moreGenuine Expedia guest review
Für das Geld kann man nicht mehr erwarten!Genuine Hotels.com guest review
"Did not enjoy my stay"
05/28/14 Ebony C New Orleans, Louisiana
Upon arriving late, the front entryway was not welcoming. Once given a room we were pointed to go outside around the building the enter through the back door which was suppose to be closer to our room. The room did not look anything like what was advertised online. It was dark, dingy, and super small. The worst thing is that there were baby roaches in the bed, all on the night stand and in the bathroom. I thought it was just one but they kept coming out of nowehere. I called the front desk to request another room and was told there were no more and in the morning once people left I could then receive another room. Needless to say me and my niece did not sleep much at all that night! In the morning the owner I guess came to give us a key to our new room right down the hall, so we switched our luggage over before we left to run errands. That room had no roaches, but I do not see where they get the pictures from online. Upon checking out, we walked out the room headed out, and the owner's wife immediately rushed into our room (im guessing to check to see if we stole anything or damaged something..?). I felt that was very unprofessional. I will never stay there again. Corporate supposedly e-mailed me because I did a complaint while in the roached infested room, and I was suppose to receive a phone call to follow up with the situation. I have not heard from them yet, and doubt I will.
"This hotel never has handicapped rooms available never. I think the staff uses them as living quarters isn't fair."
05/17/14 KristyandLilyDuchess Corpus Christi
It's okay but I've had problems with no handicapped rooms ever. AC doesn't work right. Because I have a Service Dog I get broken down rooms. My Service Dog is cleaner than some children. The staff is nice but it is a forced nice.
"Enjoyed my stay!"
05/11/14 Livewire56 Sunset, Utah
The staff were courteous and eager to take of everything that came up. The refrigerator and sink came in very handy. The foldout bed also came in handy when unexpected guests. I'll definitely stay here again when I'm in town. :-)
"Robbie's stay at Microtel"
03/20/14 Robbie J Mesquite
it was ok, I was celebrating my Birthday, just to get away from the family. I would have like to have a newer bed. The pillows were ok. overall the stay was good. I would stay there again.
02/27/14 Michelle D Mesquite
I was pleasantly surprised with this hotel. The staff was always friendly. The room was clean and comfortable. It was a nice stay for a reasonable price.
12/02/13 Bonnie S Gardner
Staff was friendly and helpful, room was very clean, breakfast was great, room rate was quite afforable overwall well worth it
"always great but..."
11/11/13 Teresita C Dallas
I have used this hotel about 4 or 5 times and has always been great. But this last time the bedding was just not all that great. The pillows were horrible so it kind of bothered me and my hubby while trying to sleep. Everything else was ok BUT just having a hard time sleeping because of the damn pillows really bothered me....
11/05/13 Rikki H Texarkana
The staff was friendly. The room itself was not worth it. The amenities in the room were non-existent except for very slow wi-fi that sometimes connect to tablets/I-Pads. Would not stay here again!!!!
"State Fair Trip"
10/06/13 Ronnie T Weatherford
The hotel was clean. The amenities are limited( no shampoo, very small towels) BUT, it was clean. All together we had a pleasant stay.
"When we arrive the young lady was nice ..but the night..."
09/30/13 Ivy Y Bossier City
When we arrive the young lady was nice ..but the night manager was very unprofessional and not helpful to accommodate us..he also said i owe him more..
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