"seems a bit understaffed"
The coffee stand is not always manned. Had to leave without coffee after waiting five minutes without any staff.Genuine Expedia guest review
"great place for the price"
big rooms with all the amenities. I would stay againGenuine Hotels.com guest review
There was a lot of false fire alarms on Friday, August 2, 2013 started at 4pm and it goes on n off. The last fire alarm was at 11pm. Front desk didn't bother to call my room to let me know it was a false alarm. I ended up calling the front desk. I believe I should get a free room on my next visit.Genuine Hotels.com guest review
My husband and I went traveled to Rancho Cordova to meet friends and family for the weekend. The hotel was perfect. Easy check in, the room was large and comfy. I loved the big bath tub for bubble baths. We will be staying here again in a few weeks and every time we visit.Genuine Expedia guest review
Loved this Holiday Inn..nice façade(had European feel)...friendly employees.. room is is generally clean although there is a tinge of cigarette smoke smell, the refreshing smell of the beddings made up for it..probably the last persons who stayed in that room smoked cigarettes even if it's a non smoking room..but overall, we loved our stay here..will […] definitely be back. Read moreGenuine Expedia guest review
Great price! The room was cozy, clean and comfortable. Holiday Inn has really upgraded. They even have a jacuzzi tub! The only negative thing was I could hear the people upstairs getting it on. Other than that, decent place. The room came with a fridge, microwave and coffee maker. The hotel also provides free wifi and complimentary drinks. Rancho Cordova […] is not the best place in the world, we encountered some strung out people on the street but none of that was found in the hotel. Read moreGenuine Expedia guest review
"I had a wonderful experience at this hotel!"
My room was very clean. The hotel and grounds were very well kept. The room temperature was easy to adjust. The front desk staff was courteous and helpful. The house keeping staff was very thorough in keeping my room very clean upon arrival and for the entire 5 days I was there. The restaurant staff was very courteous and helpful, unfortunately the […] restaurant was not open for lunch. My room came with a refrigerator and microwave which made my long stay much more comfortable. I had a very good experience at this hotel and would feel very comfortable recommending it to anyone. Read moreGenuine Expedia guest review
"Did not get room we reserved"
Arrived and checked in a little before 9:00. Went up to room and was not the single king we reserved. Waited in line and was ignored until front desk checked in everyone else in lobby ( with king beds). Only to be told he had to check my reservation, and oh yes I did reserve a king but they are over booked. So sorry. Not one word was said when we checked […] in that our room was going to be changed. Very rude. We were very disappointed and will go to the Holiday Inn Express dove the road next year. If you care about the Priority Club Reward points they won't tell you anything unless you ask. Read moreGenuine Hotels.com guest review
Handy, friendly and clean. They had a number of those carts to help bring in your stuff to your room. The breakfast that came with our package was very practical: eggs, potatoes, bacon or sausage, toast, fruit, coffee and orange juice. The room originally had no soap, but once we told them they got it to us very quickly. Good, clean and the staff was […] friendly. Good value. Read moreGenuine Hotels.com guest review
The noise level at the hotel was way too loud in the rooms. I often thought that someone was trying to enter our room, but they were instead entering another room next door or across the hall. We will not stay there again.Genuine Hotels.com guest review
"Bang for the buck"
Good bang for the buck - staff very friendly and helpful, decent ammenities, room comfortable if not quite luxurious, but overall a good bang for the buck.Genuine Hotels.com guest review
"Close to the freeway for easy access."
Everything was good except the complimentry breakfast. It was cold when we got it and we were limited to only one choice.Genuine Expedia guest review
"Was very pleased with our stay"
We only stayed for a night, so we couldn't use all of the hotel's services. But everything we needed was on the topmost level. A+Genuine Expedia guest review
"Great Evening Away"
I came with my boyfriend, and between the hotel hot tub and the jacuzzi bathtub in our room, it was very relaxing and just what we needed for a weekend get-away!Genuine Hotels.com guest review
Front desk service was outstanding! The rooms were great. Free breakfast was good, bacon, eggs, and potatoes. Two Complementary drinks for each of us. All this for under 80.00 for the night, and it was the cheapest rate for that night in the area. Will stay there again.Genuine Hotels.com guest review
"Good place, bad breakfast"
Everything was fine about this place. Room was great, location was good. No problems until the next morning with trying to get breakfast... we paid the $10 for breakfast, got our voucher, and waited 45 minutes to be asked again what it was that we had ordered. We left and went straight to the front desk hungry, angry, and ready to complain.Genuine Hotels.com guest review
The rooms were nice, but there was a bed bug in our room. The staff transferred us immediately, but I always hear that where there's one there's more, so we were nervous. We felt we needed to tear the bedding apart in the new room to be safe, and did not find anything. The other room we rented for relatives had an air conditioner that would not turn […] off or switch to heat. It had to be unplugged. We called on it the first night and by the time we left it had still never been fixed. Otherwise, the rooms were nicely done and comfortable. I liked having a fridge in the room. Read moreGenuine Hotels.com guest review
"Well kept hotel"
When I arrived I found out that Expedia never sent my confirmation to the hotel. The person at the front desk was very helpful in resolving the issue and getting me my room - even thought it took nearly an hour on the phone with Expedia customer service. She offered me bottled water while I waited and upgraded my room to apologize for the inconveni […] ence. Read moreGenuine Expedia guest review
The hotel was nice. The internet connection was slow. Breakfast was decent. Hotel staff was pleasant. Comfortable beds and pillows.Genuine Hotels.com guest review
"Good access to Hwy 50"
3 night stay was good. Staff was attentive and courteous.Genuine Hotels.com guest review
Checking in at 4pm no clean rooms. Several parties checking in service seemed confusing and not prepared. Changed room several times before I left the front desk. Finally had a room with my requested amenities, we left for dinner with family when we returned at 10pm they had changed our room again and some requested conveniences not available. When […] we got up the next morning a roach was perched on the pillow with us YUK! This was our 2nd and final stay at this property. Read moreGenuine Hotels.com guest review
I was very satisfied. The room was clean and very comfortable.Genuine Hotels.com guest review
There were boys running all over like a team of them unattended we just got in the spa when 6 to 8 came running in to the sauna dragging towels in the pool. We got out right away kids in the lobby running swinging bags it was just a big day care center not a relaxing night.Genuine Hotels.com guest review
"Good for a business traveler"
Good location just off highway 50, on Folsom. Starbucks in the restaurant. There is a pretty good coffee shop, called Brookfields, just down the road (about 1/4 mile).Genuine Expedia guest review
My wife, my 3-year old boy and I stayed in this hotel for one night and we were super satisfied. We requested a crib for our boy the previous day on the phone and when we arrived the crib was already in the room. The overall condition of the hotel is excellent, it's either recently renovated or recently built. The location is excellent because it's […] in a quite secluded area next to couple of other hotels, but at the same time right off highway 50. The room was super clean and the pillows/sheets smelled fresh with a nice scent. Breakfast is not free but you can order a nice omelette for $8 from the kitchen and have everything else on the buffet table for free, like coffee, orange juice, fruit salads and toasted bread with jam. The staff were very nice and helpful. If felt like we were staying in a high end hotel for a rate competitive with a cheap hotel. Simply Perfect!!! Read moreGenuine Hotels.com guest review
We didn't like the breakfast setup.Genuine Hotels.com guest review
"Great Value For Very Nice Accomodations"
The hotel staff was friendly and helpful, Starbucks in the Lobby meant Espresso in the am YAY! Easy freeway access. Not much of a neighborhood, but i wasn't there for that. Sort of a Hotel Row area, few to choose from. My digs were clean comfy and a great value. Gorgeous Covered Communal Hot Tub! Nice Italian style plazas.Genuine Hotels.com guest review
"Easy central access to popular routes"
The pool was nice and the staff was very freindly, it was a great stay!Genuine Hotels.com guest review
I was a little nervous about staying at a Holiday Inn, but we were bringing the dog and they were pet friendly so we gave it a try. I am so glad that we did, the service received by every employee was better even than many of the 5 star resorts we have stayed at. The kids loved the pool and hot tub, the beds were comfy and breakfast was good.Genuine Hotels.com guest review
I really like this hotel, nice pool and pet friendly. It even has an Starbucks cafe in lobby!!. Good location.Genuine Hotels.com guest review
"Great Value with Excellent Service"
Wonderful staff with friendly service. The rooms was very comfortable and welcoming. We got to enjoy the pool and spa, plus LOVED that Starbucks was located inside the hotel. Definitely plan to return.Genuine Hotels.com guest review
GoodGenuine Hotels.com guest review
"Quite surprising luxury at a Holiday Inn!"
My wife was not stoked about staying at a Holiday Inn. But, when we arrived, we were greeted by a friendly staff and found the facilities very modern and quite luxurious. A beautiful pool, workout room, and a very nice bar/lounge and Starbucks in-house. While we were having evening cocktails on their patio we were even able to order a burger patty for […] our dog. A super nice experience overall! Read moreGenuine Hotels.com guest review
"No HOT Water, NON working Ice Machine....."
Worst of both worlds. no way to cool down by having a cold ice drink, thanks to the ice machine being broken, and no way to relax with a hot shower/bath because there was no hot water.When i brought up this to the attention of the front desk, they told me they would get someone working on it, yet, i was never kept informed of the situation or given […] an estimate of how long it might take. i arrived around 2 pm, and i went to bed without a shower since there was no hot water or ice. Read moreGenuine Hotels.com guest review
"Clean and Quiet"
Arrived at 3:30 pm and had to wait 15 minutes for our room to be cleaned. Other than that everything was good.Genuine Expedia guest review
"good but not great"
This was not my fiorst choice for working in Folsom but it was the closest and the most cost effective the lady at the counter was nice and checked me right in with no problem expedia handled that. Once i Checked in I went to go look for dinner and it seems the economy has wiped out all the midgrade restaurants. so your choices are fast food or fine […] dining. there were no close restaurants, IE chilis islands hooter, to watch the game. luckily there was cable and a soft bed to sleep in. wake up to take a shower and i will apologize to the people below me but the shower tub was old and loose so any movement would make a loud noise and at 5 am i was very aplogetic to the people below. oh well if i have to stay there again i will . but i will make sure to get a better room and speak up. Read moreGenuine Expedia guest review
I am expecting the sheet be clean. Found out that the previous guest was used. ( the little blood stain on the middle part of the sheet. I always use the same sheet if I stay 2 or more days and also the bath towels.Genuine Expedia guest review
Good hotel, Id stay again.Genuine Hotels.com guest review
"excellent rapport qualite- prix !!"
bel hotel , bon accueil, jolie chambre propre ,piscine agreable . excellent rapport qualité-prix ...Genuine Hotels.com guest review
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