"Caramel hotel, Sorrento"
Very comfortable hotel. Very polite and kind personnel. Good breakfast. Good location. Clean room. Looks like renovated recently. Very good complimentary shuttle bus to the centre of Sorrento. Very good and comfortable pool. Internet in the room was not good enough (slow and not reliable.Genuine Expedia guest review
"Nice hotel great views"
Booked this through solely reviews. Were not disappointed. Hotel offers everything including decent restaurant and shuttle service to the main part of Sorrento a mile(ish) away. Staff was English speaking and very accommodating. Room was unexpectedly roomy!Genuine Expedia guest review
"located in st' dangelo 5m drive from sorrento city"
our room was small, two beds were nice, tv is a joke (15 inch), towels were terrible made out of some strange plastic and smelled like vinegar. Breakfast was ok. and location in ok. with bus ferry to sorrento center. not a true 4 star hotel more like 3.Genuine Expedia guest review
Located right outside of Sorrento this hotel has an awesome staff who can help you with everything. It's a great jumping off point to go see Sorrento capri iscia and naples as well as Pompeii and HerculaneumGenuine Expedia guest review
"Some good, some bad, mostly good."
The staff at Hotel Caravel were excellent, attentive, and friendly. We especially liked our bartender Guiseppe, who worked very hard and was always busy, but not too busy to remember us or have a kind word. The rooms are small, American travelers may feel a little cramped, but they were on par with other hotels we stayed in while in Italy. But the little […] balcony was a nice touch. No view to speak of from the window, but since it was very hot, we kept the drapes closed during the day anyway. A/C worked great, another bonus in Italy, where they don't always have it. The shower was not well designed and a little cramped. The pool is smallish, but serviceable. The food was good, I recommend doing the bed and breakfast package, but for lunch and dinner, you'll want to get out to Sant Agnello or Sorrento because there are so many good places to eat. Two big negatives though, first, it's a long walk to Sorrento (a good 25 minutes) which wasn't going to be manageable f you wanted to dress nice for dinner. Second, the shuttle bus run by the hotel is not convenient at all. You can't go in the morning unless you get up very early, and the shuttle stops running too early at night, so you can't rely on it to get you home from dinner. Read moreGenuine Expedia guest review
"Great hotel, very friendly staff"
Lovely hotel, pretty central with a great shuttle to the centre. Very clean, big rooms with great ensuite bathrooms. Lovely staff on reception, bar, restaurant and cleaners, always willing to help.Genuine Expedia guest review
"Standard hotel with friendly staff"
My husband and i stayed for a week at Caravel. The staff are very friendly and helpful and were very welcoming. Our room was on the third floor (and they thankfully have a lift) but unfortunately had a pretty poor view of the street and a tiny balcony, the facilities were very basic but it all was very clean. Shuttle bus into Sorrento is brilliant and […] very handy as it's not the nicest walk into town. Breakfast was a real let down for us. Sloppy scrambled eggs, fatty bacon and a serious lack of fresh fruit! Considering every street in Sorrento has a stall packed full of the most delicious fruits, each day at breakfast we were met with a few hard apples and pears and a bowl of tinned fruit! There are a selection of cakes but all are covered in icing sugar which we think was there to mask the staleness. Even the croissants were covered in icing sugar! The only other thing worth noting is the average in our hotel is 65-70+. This didn't bother us, but was slightly surprised and maybe the reason the hotel has such glowing reviews previously. I would visit Sorrento again (the food outside of the hotel is AMAZING), but I like a little luxury on my holidays and unfortunately Caravel doesn't deliver! Read moreGenuine Expedia guest review
"Good base to explore Sorrento"
Very clean but cramped room, good public areas, and useful free minibus into Sorrento (but which often left Sorrento earlier than timetabled).Genuine Expedia guest review
"A very comfortable hotel"
We had a lovely holiday at the Caravel. The hotel is in pleasant surrounding, the staff are very friendly and helpful and the shuttle bus into Sorrento works well. We also enjoyed the breakfast which offered a good range of options.Genuine Expedia guest review
"Great staff and facilities, good location and room"
I had a really nice stay. The staff on reception and throughout the hotel were were friendly and attentive. Breakfast was varied and very tasty. The swimming pool area was well stocked with sunbeds (they also had face visors attached to shield from the sun which was a good addition!) Helpful reception staff advised on various excursions which were easy […] to organise transport to. The room was cleaned very well. I was travelling alone but felt relaxed there. Read moreGenuine Expedia guest review
"Nice hotel close to Sorrento"
Room was nicer than expected. Great location in a quiet area but close to the sea and not far from Sorrento. Downside for us was the food. We booked half board but only ended up eating at the hotel for one night.Genuine Expedia guest review
"Clean, very friendly hotel"
We had a lovely 10 days here. . On the first night we were slightly worried about the food and that it wasn't going to be up to what we expected. However, all was fine and we ate in most nights. And if we chose to eat out at night you could have 3 course at the snack bar, which did lovely Moules-frites. Staff are always welcome and friendly. Our 9 […] year old fell over and cut him self badly and Annamaria the earth angel of a maid in our room took control, thank you. They would put on extra buses if they were full, though we often walked to Sorrento as it only took 20 minutes by path. Read moreGenuine Hotels.com guest review
"Excellent hotel handy for everything"
Really enjoyed our stay; excellent staff very helpful and friendly. Lovely room, very clean and comfortable; good breakfast with plenty of choice. Very close to sea front with great eating places; easy walk into Sorrento but hotel bus if wanted.Genuine Expedia guest review
"the staff are excellent from all departments"
Our 2nd visit and was greeted by my first name, most of the same staff as 2yrs ago and all very helpful and friendly. free shuttle bus into Sorrento is an excellent service, again the driver very friendly and helpful.Although the Hotel is spotlessly clean, we felt the Bathroom could do with updating, but this would not stop us from returning in the […] future or recommending to friends etc. Food choice is very varied and of good quality and dietry requirement are of no problem to the kitchen or diningroom staff. Read moreGenuine Expedia guest review
"Quiet and away from heavy traffic"
Could do with a bar on the roof. Towels in bathroom a bit hard. Everything else top notch although a bit expensive for drinksGenuine Expedia guest review
"A good place to stay out of the main town"
The reception staff were excellent, friendly and very helpful. A comfortable place to stay and relax at. However t have e TV could have been bigger.Genuine Expedia guest review
"Nice hotel, friendly helpful staff."
On arriving the hotel looks good. The hotel staff are friendly and helpful. They organised our excursions and taxis for us with no problems. The rooms are of a decent size and while there is no bath, the shower is excellent. The beds are quite solid, but not uncomfortable. The only problem really are the pillows, which are dreadful. The breakfast […] is alright, but nothing special. The beach they give you access to is brilliant with clear water and abundant sea life. Read moreGenuine Expedia guest review
"Good, friendly hotel"
Found this hotel to be in a really good location. Close to Sant Agnello centre and convenient for Sorrento. The shuttle bus was brilliant. Rooms were very comfortable and clean. Pool really nice.Genuine Expedia guest review
My wife and I have been to the Caravel probably ten times in the last few years. This time, unfortunately we were slightly dissapointed to say the least. A charge of 2 euros for towels; 2 euros for wifi that only works on one device, a very predictable and basic breakfast and a hotel full of a big group ramblers. They took over the hotel in the evening […] and it felt like we were crashing "their" party.We paid over £2000 for this holiday, are regular customers and didnt even get a balcony. The worst thing was they even forgot to add tuna, anchovices and olives to a Caronata salad I ordered at lunch....Rocket and sliced tomato on toast isnt very appatising even to a vegetarian! The waitress then blamed the chef and visa versa! I first came to the hotel in 1979. It is family owned and the staff are very friendly. It now feels that it is becoming dated and old fashioned. I think we will be giving it a miss in the future. Read moreGenuine Expedia guest review
"Great Hotel in great location"
My husband & I stayed 10 nights at Hotel Caravel from 14th - 24th July 2013. This was our first holiday away on our own without our children and can honestly say, we had one of our best holidays. The hotel is in a great location with a 20 minute walk into Sorrento. There is a free shuttle bus provided by the hotel if you don't want to walk but we quite […] enjoyed the walk in and back every evening. The staff are all lovely. Nothing was too much trouble and we were always greeted with a smile and a hello. Breakfast was included and a fantastic choice of breakfast foods were available and everything looked fresh. We will definitely go back to Hotel Caravel and would recommend it. Read moreGenuine Expedia guest review
Brilliant. 3rd visit Food good - staff overall great especially Carmela -reception and Max- bar. Maybe the maitre D could have given equal attention to all guests. We encountered major flight delay- rang Carmela who re arranged the car to pick us up. Carmela also arranged fruit in our room as thank you for being a returning guest. Shuttle bus well […] used although Sorrento is only a 15 min walk. Slight niggle was no kettle in room although could be provided at suppliment. Found lovely bar in San Angelo 10 min walk - prices great although hotel prices were reasonable. would we go again - yes. Read moreGenuine Expedia guest review
The hotel was very clean and airey. The staff were very helpful and pleasant throughout our stay. Ther hotel receptionist on the morning we were leaving was exceptional. Our prebooked taxi for 7.30am, booked by ourselves from a shop in Sorrento centre 2 days earlier (deposit of 20 euros paid), did not turn up to take us to the airport. The receptionist […] phoned the taxi co for us, who said they had no record of our booking and had no taxis available, even though we had a receipt. After speaking at length with them she made sure she found an alternative taxi and even refunded our 20 euros. saying she would chase the taxi co. for the money Luckily we made it to the airport just on time. Thank you! Read moreGenuine Expedia guest review
"clean, friendly but felt they were cutting corners"
Clean, friendly hotel but feel the quality and selection of food for dinner was lacking compared to what you could get by going a few 100 yards up the road. Felt a bit dated and had a package holiday feel.. Mini bus service into town was reliable.Genuine Expedia guest review
We could not fault the hotel,the staff were very helpful and always acknowledged you when passing by. The free shuttle bus was very handy to get into Sorrento and back. The buffet breakfast was excellent and so much choice. The only thing we would say was we could have had an evening meal at the hotel but found the menu a bit limited and you had to […] have a three course. After saying this we would highly recommend this hotel and would stay there again. Read moreGenuine Expedia guest review
"Great hotel for couples looking for a relaxing bre"
Lovely peaceful hotel in an excellent location within walking distance of Sorrento. Excellent food and the staff were helpful and friendly.Genuine Expedia guest review
"shuttle bus was definitely an asset."
The staff at the front desk were very helpful.Genuine Hotels.com guest review
"Lovely garden and swimming pool"
The hotel was comfortable except when the weather got hot and air conditioning in bedroom was inadequate with no shutters on windows facing the sun. Breakfast was excellent as was lunch served in the garden under cover. Service at dinner was patchy and food catered for mostly elderly English couples but there were some good local specialities. Wine […] is reasonably priced and good. Canned music everywhere rather annoying. Free shuttle bus service was very convenient and frequent. The garden and swimming pool were of the highest order and very relaxing, well tended too. Read moreGenuine Hotels.com guest review
"Lovely hotel with superb friendly staff"
We had a great week at the Caravel - primarily down to the superb staff - but the hotel itself was also well up to the standard advertised. We arrived late evening due to flight delays and were pleasantly surprised to find a meal had been kept ready for our arrival. That was our earliest indication that the staff were helpful, considerate and always […] ready to assist. Every member of the hotel team we met was cheerful and happy to pass the time of day as well as help without being overly intrusive. The hotel itself is well placed away from the main drag of St Agnello but within about 10 minutes of St Agnello train station and Curreri bus stop. (we should have arrived by Curreri bus but due to our delayed flight missed it and had to take the Circumvesuvia train from Naples main train station). The food at the hotel was great during our stay and included cooked/continental breakfast and a good choice of evening meals which you are asked to choose at breakfast - a great idea as it reduces wastage, environmental impact and cost overall. The quality was excellent with plenty of choice and more than enough quantity. The house wine is lovely and the staff will happily keep opened wine for your next dinner (again keeping your drink bill down). The shuttle bus to town is very useful - do book at least 15 mins before though the walk to Sorrento is only 15-20 mins (there is one stretch of about 30 yards without pavement which tests the nerves first time against seemingly mad driving!) Read moreGenuine Expedia guest review
"Superb hotel holiday experience."
Our second visit which was as pleasing as the first. The room on the second floor was exceptionally clean and the balcony afforded plenty of room to enjoy the view of the bay. Star of the show is Carmel on reception, she never fails to help and has a lovely demeanour, genuine and personable. The dining experience at both breakfast and dinner is magnificent […] the staff are very helpful and contribute greatly to a relaxed atmosphere. The hotel is set outside Sorento, its a fifteen minute walk or a free bus operates at timed intervals. All in all a lovely hotel. Read moreGenuine Expedia guest review
"Enjoy the hotel, enjoy the dining room"
The hotel was conveniently located and beautifully appointed. The dining room had a nice selection each night and for breakfast each morning making it very convenient. The wait staff in the dining room were very pleasant and accommodating and really took care of us. There was a real downside to the front desk staff. There was more than one shift in […] which we encountered misinformation and an unwillingness to assist. For a trip to Amalfi and Capri we needed bus tickets and boat tickets. We were told to go to the nearby smoke shop to buy bus tickets. The smoke shop had not sold bus tickets for well over a year. We had to walk a couple of miles to find the next place to buy tickets and catch the bus. But apparently that day the buses were on a planned slow down. The boat to Amalfi was missed by 5 minutes. When the hotel staff was informed that the information give was incorrect, he kept insisting on going to the smoke shop to buy the bus tickets. But then acknowledged that he knew about the bus slow down! Internet was not free there was a connection charge for the computers in the lobby. And when the computers could not log on to the internet, the staff person had no idea what to do. Any travelers using this location will need to be a bit more savvy about what they want to do and not rely on the front desk. Read moreGenuine Expedia guest review
"Good value alternative to Sorrento centre"
We chose Hotel Caravel for the pool, sun terraces and garden area as these are scarce or more expensive in Sorrento centre. It's a 15 minute walk to Sorrento old town (about 40 metres of which has no walkway) or there is a free hotel shuttle bus. The staff, without exception, were welcoming and helpful. The superior room with balcony was a bit smaller […] than we expected but was clean and suited us as we used the hotel garden, bar and roof terrace mostly. We would definitely come back here. Read moreGenuine Hotels.com guest review
"Comfortable and quiet location"
We enjoyed our week stay here. Room was comfortable and quiet, breakfast and evening meal were good. Four courses and a choice from salad bar and four items for each of the three other courses. A 20 min walk into the centre of Sorrento or the hotel provide a timetabled shuttle bus. 10 mins walk from the local station for frequent services to Pompeii, […] Herculaneum and Naples. Also a bus service to and from Naples airport. Read moreGenuine Expedia guest review
"Nice hotel just outside Sorrento"
Very Frien dly and helpful staff. Food not sensaional, but good. Nice layout, and lovely sun terraces with great views over the bay and of Vesuvius.Genuine Expedia guest review
"Great service but not so great breakfast"
We were there for a week and we really do not like the breakfast!!! Not much choice and the quality isn't good too. And also, there isn't a tea making facility in the bedroom. The room looks a little dated as well. Apart from that, the staff have been very helpful and great. Shower is good and the sun bed is nice too with a shade above your head. It […] is about 25 mins walk to Sorrento so the shuttle service is pretty essential to us. Overall, it is ok. But if only the breakfast was better and our room was more up to date, then it would definitely be a good choice. Read moreGenuine Expedia guest review
The hotel is only a 5-10 walk from the station. Nice quiet part of town, short walk to sea. 30 min walk to the centre of sorrento. They do offer a free shuttle service into sorrento which you have to Pre book even for the return, not always convenient.Genuine Hotels.com guest review
"Wonderful hotel....excellent service!"
I have been coming back to this hotel since 1979. It is a lovely, family run business with the same wonderful staff year on year. It is quiet and a 20 minute walk into the centre of Sorrento. Nearby is Capri, Pompeii, Vesuvius and the Amalfi Coast. I like many others return to my own piece of Neapolitan Italy.Genuine Expedia guest review
We stayed at the hotel for 4 days. The staff were very helpful and pleasant. They assisted us in planning day trips to the isle of Capri and to Amalfi. We had dinner in the hotel one night and the food was very good. The hotel was also centrally located with several great restaurants nearby. A short 20 minute walk took you to the central part of So […] rrento. Read moreGenuine Expedia guest review
"Nearly good, nearly in Sorrento"
The staff were pleasant and helpful. However, the 'superior' room we had lacked certain things, e.g. shelf space in the bathroom...nowhere to set toilet bags; lack of drawer or shelf space in bedroom to unpack or store clothes; well stocked mini-bar but no glasses in the room; no tissues in the room; charge for pool towels; charge for tea tray (we didn't […] get one). In our opinion this is a 3 star hotel. The breakfast was good, but having to choose our dinner menu at breakfast suggested a holiday camp approach. The quality of the food improved when we submitted a 'mixed' review of our first two days' dinners. Read moreGenuine Expedia guest review
"warm and friendly staff"
Just returned from spending a week at the lovely Hotel Caravel where we stayed half board. We found the hotel staff warm and friendly. This included the desk staff, cleaners bar staff and waiters who were all very professional and personable. The hotel very clean and quiet with good facilities. plenty of sunloungers about the pool. for a 2 euro supplement […] you get pool towels for the week. Postioned in a quiet area of sant'agnalla which is just a short walk away. The hotel put on complementry buses to Sorrento which ran regularly and never had a problem getting a space on the buses. All in all we had a very relaxing comfortable and importantly enjoyable stay at Hotel Caravel. Read moreGenuine Expedia guest review
"Everything you would want in a hotel"
The hotel was just as I imagined and the staff were very friendly. The only thing is the walk from the train station, if you are pulling cases or bags it is a nightmare, I would suggest getting a taxiGenuine Expedia guest review
"Good location easy to find"
We enjoyed our stay, front desk staff was great, nice pool. It was not a four star should be three maybe three and a half at the most. Disappointing breakfast canned fruit not fresh, over processed scrambled eggs.Genuine Hotels.com guest review
"Service how it should be done"
A very nice hotel that provides excellent service to it's guests. Very few young children whilst we were there which meant it was fairly quite and relaxed. You won't find this level of service at home very often so make the most of it whilst you are staying at the Caravel. Only slight hitch it the distance from the main attractions of Sorrento. The […] hotel gets round this with a regular complimentary shuttle bus, so not a great problem. We would have no hesitation in recommending the Caravel to family and friends or going back ourselves one day. Read moreGenuine Expedia guest review
"good hotel and staff"
The hotel was spotless, staff were really friendly and very helpful Room was okay basic would have liked a balcony would upgrade to have one next time Would definatly go backGenuine Expedia guest review
"A quaint family type hotel"
We enjoyed our stay, had a great continental breakfast.Genuine Hotels.com guest review
Informative, friendly staff. Nice pool & garden area. If using shuttle bus from Naples airport leave the bus at Sant'Agnello. Closer to hotel than Sorrento station!Genuine Expedia guest review
"A good all round holiday choice"
The first room we were given needed updating but when we ask to change because we had booked a superior room we were given an outstanding one so overall it was a very enjoyable stay and the half board option is very good as the meals are excellentGenuine Expedia guest review
"Good hotel, convenient location"
Hotel Caravel is a modest size hotel located in a relative quiet street well away from the main road. A 15-20 minute walk will get you into Sorrento, although the hotel provides a shuttle bus service. Breakfast is a self service buffet with lots of choice to suit all tastes. The evening meal comprised; a salad buffet followed by 3 further courses selected […] from the menu. During a two week stay, we never had a repeat of the same complete menu and on the whole (apart from the occasional overcooked vegetable) the food was very good indeed. The staff we helpful and polite at all times, waiter service was excellent and rooms were cleaned daily. The hotel pool was perfectly adequate in size and the water temperature was pleasant enough. The surrounding sunbed area did get crowded during the morning and afternoon. My only gripe is directed at those people who put towels out on the sunbeds early in the morning, only to reappear hours later to claim their reservation!!! It would be fairer to all if the hotel management could somehow stop this annoying practice. Entertainment was provided two evenings per week and consisted of a guy with keyboard, which generally finished at 11.00pm. So if you want a good old knees up you should look elsewhere. Apart from a terrace at the bottom end of the street (which offers great views towards Sorrento and across the bay towards vesuvious and Naples), St Agnello doesn't have a great deal going for it in the way of tourist attractions. Read moreGenuine Expedia guest review
"Perfect setting in a beautiful city"
This hotel is a 20 minute walk from the town centre which is perfect after a meal or a stroll in the morning. Otherwise the free bus was always on time and great when the walk wasnt for you! The staff in this hotel made it a 5 star service, they were just amazing! The hotel was so clean and tidy! Overall a wonderful experience!Genuine Hotels.com guest review
"Okay hotel. Not as outstanding as reviews suggest"
The hotel is clean and in good shape. However, if you are there to visit Sorrento, keep in mind this hotel is in Sant Angello, a town near-by. There is a shuttle to and from Sorrento, however in high season it does book up at the peak times to travel in for dinner. The last shuttle home is also around 11pm, which does not give too much time if you decide […] to have a later dinner in town. It is about a half an hour walk. Taxis aren't cheap, but are an option. The neighbourhood around Sant Angello is not bad - close to the water and a public beach. A couple of restaurants around. The food at Hotel Caravel is not recommended.... However, the sun decks and pool area are nice for laying out and catching some rays. The rooms are comfortable, although the pillows are not. Read moreGenuine Hotels.com guest review
A good choice if you want a quiet location but easy reach of centre of Sorrento. Excellent staff. Good buffet breakfast. Fantastic pool and garden area.Genuine Hotels.com guest review
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