Lovely hotel, very friendly staff always willing to help, very clean rooms, nothing to fault other than lunchtime service slow and lacking attention to detail,but this should not put anyone off. Beautiful terrace, i would definitely go backGenuine Hotels.com guest review
We stayed at this hotel with friends for 5 nights at the end of a trip to Italy. The hotel is comfortable and in good condition.The hotel is situated some 1 mile from Sorrento town centre but there is a regular shuttle service there however last bus back is 22.50. We were later one night and caught a taxi back which cost us 20 Euros!! Saint Agnello […] rail station is some 10 minutes walk which gives great access to Pompeii (entrance outside Pompeii station) and Vesuvius ( bus leaves from outside Pompeii station) - you can leave your hire car in the car park!! There are numerous restaurants in close proximity to the the hotel. Read moreGenuine Hotels.com guest review
"Excellent hotel, ideal for couples"
We loved our stay here. The area was quiet. The hotel was very clean and the staff were all really friendly and helpful. We would definitely like to come back again and will be recommending it to people.Genuine Expedia guest review
"Kind and friendly staff very willing to help"
Staff were extremely friendly and couldn't do enough to make our stay and experience really great. he room was small, but had everything we needed. The outdoor sitting area and restaurant was fantastic and the pool,forums was the highlight. Well maintained and lovely to look at and swim in. Great hotel, I would go back.Genuine Expedia guest review
"Lovely hotel, would definitely go back!"
This was a lovely, quaint, clean and friendly hotel. My partner and I couldn't fault it, we didn't have food in the evenings but dinner was gorgeous. The shuttle bus to Sorrento town saved us a fortune on taxis if you don't fancy the 20min walk. We would definitely go back :)Genuine Expedia guest review
"The Staff is the best part of this hotel"
Really friendly and helpful staff, hotel in good quiet location and walking distance of 20 mins to Sorrento and free shuttle bus runs frequently if you don't fancy the walk. Huge selection for breakfast buffet, very good. Bad point is having to pay 4 euros for a kettle and a few sachets of tea/coffee in your room each day, a kettle should be supplied […] as standard in a hotel that costs this much per night. Read moreGenuine Expedia guest review
"Home from home"
Great staff, genuinely friendly staff happy to have a real conversation. Good food, garden terrace for pleasant drinks after a long day touristing... Just one kilometer from Sorrento center makes this a quiet place to stay.. great bar / resturant at the bottom of the road with good staff and a view of Naples bay and a shuttle bus if you dont want to […] walk! Read moreGenuine Expedia guest review
"Not bad at all and lovely staff"
Nice hotel. Didn't have the wow factor but very clean and helpful staff made the stay very comfortable. Good food and nice breakfast. Was a long walk from Sorrento centre though and no sea views. Could have done with more minibus runs and maybe a minibus to the station would have helped and saved time and money. Thank you for a lovely stay though and […] we would go back :) Read moreGenuine Expedia guest review
"Nice hotel - breakfast service could be better"
Very clean hotel - bar staff very helpfull. Rooms a bit snug for an 8 day stay - just some hooks on the wall to hang up towels would help. Not enough storage space. Breakfast was running buffet - collect everything yourself. Including your own teas and coffees. Had to go up and down 8 little steps to get the breakfast - so be warned for anyone who struggles […] with stairs - you have no option. The tables were already half laid up for dinner service so always came in and struggled to find a table which was a bit annoying. The 'english' bit of the breakfast needs improving. The scrambled egg nor bacon cooked for long enough and only frankfurter sausages served. So this could truly be improved. Everything else about the breakfast was fine. Reception staff helpful. Enjoyed the hotel - if the storage space in the rooms could be sorted simply - hooks in the bathroom to hang up cosmetic bags and wet towels would help. We would have reused our towels more had we been able to dry them. Why not add a little washing line which retracts into the wall across the bath area - that would help. Read moreGenuine Expedia guest review
BraGenuine Hotels.com guest review
"Rent och väldigt bra."
Toppenfin frukost,betjäning,rent och fint. Trevligt poolområde.Genuine Hotels.com guest review
"Riktigt riktigt bra"
Jätte trevlig personal , bra hotel, nära till sorento by med deras shuttle buss det stora minuset var ingen strand men mycket vackert att se runt omkring. Ett stort. Plus till safarin till vesuvio bra pris och mycket sevärtGenuine Hotels.com guest review
"Prima Hotel dicht bij Sorrento"
Fijn Hotel op loopafstand van Sorrento,wanneer je geen zin hebt om te lopen kun je het hotel shuttle busje nemen deze rijd op vaste tijden.Genuine Expedia guest review
"Gezellig hotel, leuk zwembad"
Het hotel is gezellig en net, maar ligt wel een eindje van het centrum van sorrento. Er is een shuttle bus die je naar het centrum brengt. De kamers zijn klein, maar hebben alle comfort. Een minpunt is de weinige opbergruimte en er is geen mogelijkheid om je handdoek op te hangen als je een kamer zonder balkon hebt.Genuine Hotels.com guest review
Tres bon hotel. Buffet du petit dejeuner avec du choix . Diner de qualité entrée, plat et dessert plus un buffet de crudités. Le personnel est tres agréable. La navette de l'hotel permet de se rendre rapidement dans le centre de sorrento, sinon 25 minutes à pieds.Genuine Expedia guest review
"Dejligt hotel med fin beliggenhef"
Dejligt hotel i passende størrelse, god beliggenhed, og fin service. Lidt små værelser, vær opmærksom på små senge og bed om supervisor værelser, hvis større ønskes. Personalet er meget serviceminded og yderst elskværdigt. Kommer gerne igen.Genuine Hotels.com guest review
"Godt hotel for alle familier - par - enlige"
Super godt hotel, der bød på mere end forventet. Et perfekt personale-team og en rigtig god restaurent og udebetjening. Super flot havudsigt fra altaner samt perfekt udsigt fra tagarealet, som er anlagt med liggestole mv..Genuine Expedia guest review
"Ottimo hotel da tutti i punti di vista"
L'hotel è posizionato in una zona tranquilla ma non lontana dal centro, il personale è squisito, soprattutto il giovane direttore Carlo che si è prodigato nel dispensare consigli e suggerimenti. La camera era ben arredata e silenziosa. Merita infine particolare menzione la cucina. Consigliatissimo!!Genuine Expedia guest review
"Reasonably priced and friendly staff"
The only negative things were the extra charges for towels for the pool, using the pool table and using the wifi.Genuine Hotels.com guest review
Hotel ligt op een prettige locatie, alle bezienswaardigheden zijn goed bereikbaar,zowel met auto,openbaar vervoer en ferry . Net,iets ouderwets hotel. Wel engels georiënteerd ,waarschijnlijk omdat er veel engelsen komen. Ontbijt goed, wel eenzijdig. In de omgeving veel mogelijkheden om uit eten te gaan . De shuttle bus van het hotel rijdt vaak en regelmatig.personeel […] is top. Read moreGenuine Expedia guest review
Het hotel is prima: zeer aardig en behulpzaam personeel, prima en goed onderhouden zwembad, voldoende ligstoelen en geen "gevecht" voor een stoel. Ontbijt was goed, avondeten redelijk standaard, geen overbodige keuze. In de buurt voldoende restaurants, goedkoop en kwalitatief goed. Bereikbaarheid zee is ook goed te doen, ongeveer 10 minuten lopen. Fors […] minpunt is het huren van de auto bij Hertz. Bij aankomst moet een fors bedrag aan extra premie betaald worden om te verzekeren tegen schade en diefstal. Was echt een onaangename verrassing en als je voor de balie staat en je hebt vooraf een auto gehuurd, dan kun je in feite niet meer kenbaar maken om de auto niet te huren. Je hebt immers vooraf een bepaald bedrag in het totaalpakket betaald. Ik vond dit eigenlijk chantage en hoop dat jullie organisatie een klacht indient bij Hertz. Read moreGenuine Expedia guest review
Прибывание в данном отеле доставило массу удовольствия. Удобно расположен по отношению к пляжу. Очень приветливый и профессиональный персонал. Порадовал ресторан отеля - ужин каждый день был выше всяких похвал. Меню разнообразное, обслуживание супер. Хорошо оборудованы зоны отдыха и в холле и в саду. С удовольствием, при возможности,повторю визит.Genuine Hotels.com guest review
lækkertGenuine Hotels.com guest review
"Utsikten över Neapelbukten saknades"
Tillbringade 3 dagar på Caravel i slutet av juli 2012. Hotellet var trevligt och välskött men rummen var små. Området är välkänt men vi saknade utsikten över Neapelbukten när man promenerade till Sorrento. Baden var en positivt överraskning.Genuine Hotels.com guest review
"Not a 4 stars, but excellent staff and service!!"
First impression was really disappointment! The Caravel hotel has nothing to do with a 4 star: location is correct but far from Sorrento and the walk down there isn"t at all nice, rooms are basic and the pool area is very small. That said, the kindness of the hotel staff (all of them) changed our mind and we will keep an excellent memory of our stay. […] We had chosen the half board and breakfast and dinners were really excellent: good food and wide choice, very good service. If you take these elements into account, this hotel is very good value and you should go! If you need the exclusivity and comfort of 4/5 stars, choose another location. Read moreGenuine Hotels.com guest review
Veldig god service, valuta for pengene, grei gangavstand til sorrentoGenuine Hotels.com guest review
Lå litt unna sentrum av Sorrento. Hotellet hadde minibuss, men den var av og til fullbooket. Nydelig frokost. Rent og pent.Genuine Hotels.com guest review
"En bit från centrum, men hotellet har buss"
Ligger 15-20 min promenad från sorrento centrum, men hotellet har en buss som är gratis och går ett antal gånger om dagen. Frukosten var ok, lunchen ännu bättre men middag på kvällen rekomenderas inte. I övrigt väldigt fräscht.Genuine Hotels.com guest review
"Super Personal und Direktion"
Das Hotel war super. Die Freundlichkeit, die Herzlichkeit und die Bereitschaft waren Super!Genuine Expedia guest review
Jätte fint hotellet som ligger ca 15 minuters promenad från centrala Sorrento, det tar ca tio minuter att promenera till pendeltågstationen och fem minuter att promenera till havet. Med pendeltåget tar det en timme till Neapel och där tar det bara några minuter att gå till tågen som går till Rom, praktiskt. Vårt rumm hade stor balkong som vätte mot […] havet. Read moreGenuine Hotels.com guest review
Very good We had a standard room with view towards the mountains, without a balcony. The bed was big and comfortable, otherwise the room was rather small. Very clean. Safebox. Comfortable and clean bathroom. Air conditioning doesn't work in May, but it wasn't necessary. Excellent breakfast. Good and stable wifi, but you can connect one device at a […] time, so we had to choose between the android cellphone and the notebook. Several English news and film channels. The TV set in our room was old, thick and worn-out. This was inconsistent with the room description, which promises a flat TV. Nice, smiling and helpful personnel. The pool and its surroundings seemed rather limited. Taking into account that there is no beach in Sant Agnello or Sorrento, this could be a disappointment, but we didn't care about it due to the weather. Quiet street near the sea side, but few restaurants in close vicinity. Close to the bus and the Circumvesuviana train station. Shuttle bus to Sorrento 12 times a day. In total, a very good hotel and a very good stay. Read moreGenuine Hotels.com guest review
"un très bon rapport qualité-prix"
Un hôtel à recommander, avec un personnel à l'écoute. A environ 1/4 d'heure des transports en commun pour Naples.L'éloignement du centre de Sorrente est compensé par un service de navette fréquent et gratuit au pied de l'hôtel. Une mention spéciale pour la 1/2 pension qui propose chaque jour un choix entre plusieurs entrées et plusieurs plats.Genuine Expedia guest review
"alto rapporto qualità prezzo"
E' un hotel confertevole, molto vicino a Sorrento, che può essere anche raggiunta in 15 minuti a piedi, poiché dista appena 1,5 Km. L'hotel offre comunque un servizio navetta per Sorrento a titolo gratuito. Colazione abbondante e personale molto cortese e gentile.Genuine Expedia guest review
"Newmarket Holidays via Bournemouth Airport"
09/29/14 poolekiteman Wareham, United Kingdom
Hotel was fine with friendly staff, nice pool (but chilly), modern, clean rooms and aircon - food was a bit bland (half board) but plenty of restaurants in town... hotel provide free shuttle bus into Sorrento drop off & pickup is at the bus station (just 50 yards from the nearest Limoncello factory)... hotel is sited on a quiet side street off the main drag - nearby pavements are a joke for accessibility, with narrow uneven walkway and trees or lamp posts plonked in the middle! Drop kerbs are also hard to find, so if you have any trouble walking, take a good stick (and maybe a friend to lend an arm). There is a pleasant front garden with comfy chairs, and sun loungers around the pool - solarium terrace on 4th and 5th floor if you are a real sun worshipper - magnificent views from 4th & 5th floor terraces, Bay of Naples in front, and massive hills inland. Free WIFI but internet connection very slow in daytime - get up very early to upload photos to Facebook. Naples airport 1 1/4 hours away along mixed road (some autostrada some VERY twisty cliffside road)
"Overall a good experience"
09/28/14 Trish Z St. Albans, United Kingdom
I agree with lotlc, that it is not strictly a 4*, but more 3.5*. So I have upped it to 4. The hotel is well situated to explore the coast and all the top sights and the courtesy bus is a godsend because, apart from hotel restaurants, there are very few eateries in San Agnello. So we took the bus into Sorrento each evening to eat. The hotel is very clean and functional, but a tad dated in parts. The buffet breakfast was sufficient, but a wider/varied choice of hot food would have been good. Scrambled eggs, streaky bacon and frankfurters served every day. Some grilled toms/mushrooms would have been nice. Also, some freshly chopped fruit (melon etc) as opposed to Del Monte fruit salad!The pool was lovely, but my one beef was the charge of 2 euro for each pool towel, which we didn't know up front.. That's 32 euro for 2 for 8 days and you could buy 2 luxury bath sheets for that. So TOP TIP...take your own pool towels. Very friendly and helpful staff..Lovely :0). PS...Only one plug socket in room, so take double adapter. Had to shuffle things around to charge up etc. And..if like me you loathe those bathroom coiled lead hairdryers, then take your own to use in main room.
09/27/14 lotlc Sherborne, United Kingdom
Its not a 4 star,not even close. It is clean and functional if a little frayed round the edges. Our room 108 was a nice size with a good balcony but was right above the bar area so there was some disturbance at night. The breakfasts are ok,you can fuel up for the day ahead but the evening meals were poor. Little choice coupled with small portions and all served up cold. I must have gone to a different hotel than some of the other reviewers on here. Also the hotel levied a €1.5 euro per night per person tourist tax because we stayed 7 consecutive nights. Its not their fault but it would have been handy to know before settling up our drinks bill(eyewateringly expensive) so that we had enough currency left to pay them with. A very generous 3 stars
"A GREAT HOTEL TO STAY"
09/24/14 martin n Grimsby, United Kingdom
11 nights of wonderful hospitality spent lazily by the pool and in Sorrento. trips to Pompeii and capri well organised and incredible sights. the hotel staff all very friendly, do anything for you, offered advice about transport and the locality. the food was excellent and varied with choices for each course of the evening meal. Italian ice cream is to die for and the bar is well stocked with international brands. We arrived late and was expecting things to have closed down but they had plated up a cold meat salad and desert for us which was unexpected and very welcome. the rooms were clean, comfortable and the bathrooms spotless. The cleaning staff were friendly and helpful and even the laundry facility was speedy to return my shirts clean and pressed. A daily visit to the terrapin pool by the front entrance and evening walks to the bar on the cliff top to watch the sunset made this a holiday to remember. Well done to Carmella, Pino, Toni, Alphonso, Max and Nunzio at the bar with lauren - all made this a hotel to remember and we will definitely recommend and revisit.
"Good hotel in a good location"
09/22/14 101anirak Plymouth, United Kingdom
Have just returned from a wonderful 5 night stay. There is so much to do in and around Sorrento we did not get enough time to fully appreciate this lovely hotel. The whole hotel was very clean and the staff friendly and accommodating. We stayed on a b&b basis, the breakfast was buffet style with a wide selection of tasty food and coffee, which was topped up regularly. The room and bathroom were a good size, the bed extremely comfortable. The complimentary minibus transfer into the centre of Sorrento was a wonderful bonus after walking all day around Pompeii, Naples and Capri, etc. The hotel even arranged additional trips when the scheduled trip was fully booked. The hotel is a short walk from the sea, where there are stunning views over to Sorrento and Capri in one direction, and Naples and Vesuvius in the other. I would definitely recommend staying at Hotel Caravel, and wished we had stayed longer.
09/21/14 WendyCumbria Cumbria
My sister and I stayed for 7 nights in August in a twin room on floor 1. I had emailed ahead of our arrival and asked if it would be possible for us to have a room with one of the new bathrooms and my request was remembered by the reception staff and the bathroom was new and lovely with a big rain shower, beautiful tiling and well lit as well as being squeaky clean. Our room didn't have a balcony but we didn't mind this as there are plenty of other places around the hotel to sit and enjoy the sun. A lovely pool area, again kept perfectly clean, and two lovely roof terraces with great views of Vesuvius across the bay. There is also a nice garden area to the front of the hotel. We were on a half board basis and the food is very nice, breakfast consists of various meats, toast, eggs and bacon, pastries, fruit and coffee, all vey nicely laid out each morning. Dinner is waiter service and I can't fault the food or the waiting staff, they are all so nice and I noticed that they all seemed genuinely happy to make things as good as possible for you. The hotel is a little way from the centre of Sorrento, and we made use of the courtesy bus to get back and forth throughout the day which drops you off at the bus station in town. I want to return to Sorrento with my two teenagers and I will definitely stay at Hotel Caravel again. If anyone knows where I can order the beautiful lemon perfume they had in reception, please let me know - I've searched online and can't find if anywhere.
"Lovely hotel run by excellent staff!!!"
09/19/14 Adam M Bedford, United Kingdom
We stayed in early September for a family wedding and were warmly welcomed when we arrived in the late evening where we were greeted with a selection of cold cuts and bread,which was lovely. We stayed in room 215 which had a extra bed for our daughter and a balcony which had a view of the pool, the bay, and if you craned your neck, Vesuvius! Room was large, clean and air-conditioned,and made up beautifully every day, with the maids arranging our daughter's cherished teddy bears at the top of her bed! There are two roof terraces, one on the fourth floor and one on the fifth, both with showers if you get too hot. The fifth floor has amazing panoramic views, which came into it's own when a thunderstorm rolled in late one night and I went there to watch the God's fighting!!!! Absolutely spectacular. Also there are sometimes fireworks over the bay which are worth watching too. Breakfast is buffet style with everything and anything you want, was there a week and still didn't try everything, but the pastries are delicious. Our daughter has dietary requirements which the hotel were fantastic about, with soya milk at our table for breakfast, and told us what she could have off the menu, or cooked a different way. Lunches at the terrace are lovely, with sandwiches and cold drinks a firm favourite. Dinners are chosen at lunch, which is a good idea for no waste, and if you know you are out for dinner, you can ask to substitute for lunch instead. The barrista was lovely, as we asked for hot chocolate for our young daughter to be made with soya milk we brought just in case, he made it and did not charge and left the remaining milk in the fridge for the next night. A nice touch....thank you Max!! The staff all were lovely, making fuss of the children, helping out with taxis and train timetables and basically all questions, made it a lovely place to stay. The pool is nice with llounges and tables, with outdoor WC and shower, we never had a problem with getting a seat there or at the roof terraces, maybe the time of year we went? Wi-Fi is free and we never had a problem with it, just don't try to download big files, but Facebook and the such is fine. All in all ,Hotel Caravale is a lovely place to stay, ideally situated for Pompeii ( go on the train!!!) and Sorrento ( take advantage of the free shuttle buses!!).....would we stay again? Of course!!! Thank you all for a lovely holiday.
"Another lovely stay! "
09/14/14 YoungYorkshireCouple Wakefield, United Kingdom
After a wonderful holiday at the caravel three years ago we decided to visit again for a second time. We were delighted to see so many of the staff who had made our stay so memorable the first time. It was another great stay. Our room was comfortable and kept beautifully clean as was the rest of the hotel and pool area. We ate in the restaurant every night as we stayed on a half board basis and were both very impressed with the food. There was an option to suit everyone and the restaurant staff were very accommodating! All in all another fantastic stay and would definitely recommend this hotel. Thanks again to all the staff for taking care of us.
"A great place to stay"
09/12/14 Kevin B London, United Kingdom
Just returned from a wonderful week staying at the Caravel and visiting Sorrento Naples Pompeii Vesuvius and the Amalfi coast. The hotel itself is very comfortable. The rooms are not that large but perfectly adequate. We had the bed and breakfast option as we wanted to try out local restaurants although we had dinner in the hotel twice. The buffet breakfast was terrific - a large choice including cereal scrambled egg and bacon toast croissants bread rolls salami cheese tea coffee and hot chocolate. This set us up for the rest of the day so that we tended just to have an icecream at lunchtime. The two dinners we had at the hotel were also excellent and good value. The hotel run a free bus to the centre of Sorrento but we always walked there as it only takes 20 minutes or so. The staff were super-helpful. Nothing was ever too much trouble for them. The reception staff in particular namely Michele, Ivan and the lovely Carmela, Alessia and Grazia put up with our hopeless attempts to say things in Italian with good humour and always helped us very willingly with our questions about transport to various destinations and which trips to go on. They made our stay at the hotel a special pleasure. Mille grazie. One particular bathing place to visit is worth a mention and that is the Bagno della Regina Giovanna. It lies to the west of Sorrento off Capo di Sorrento. It is a lovely small rocky cove connected to the sea by a natural arch. Good swimmers can swim through the arch to the sea itself but for those who do not feel confident to do that the cove is safe and shallow. If you take swimming goggles you can see lots of fish below the surface. Sadly we only had time to visit it once but on our next trip to the Caravel we will go there again.
"Nice hotel but..."
09/09/14 PortiaLancs London, United Kingdom
Really nothing that I could say to fault the hotel. It is what it is although rating it 4 stars is a little high. Lovely staff, in particular the restaurant staff who are obliging and always with a little smile. Also great bar staff too. The reception staff were nice but a little standoffish - perhaps they have to keep a professional standard?? Great driver on the courtesy bus which was a bonus for me having been run over by a car on my second day! Always room around the pool and there were two sun terraces on the 4th and 5th floor. We were given a 1st floor room despite my having asked the tour company for 3rd or above. Anyway, the second day we were moved into a 4th floor room which afforded great mountain views. Balcony a little on the small side but big enough for our needs. There is a mini bar but we could find nothing about the prices so ignored it. Also, If, like me, your hair takes ages to dry then I would suggest that you take your own dryer. The one in the bathroom was not powerful enough for me and it soon got too hot to hold, I asked at reception for one but they said it was being used. Rooms basic but very clean, the whole hotel is very clean. Evening meals had to be selected at breakfast and although people say there was a lot of choice there really wasnt. There were three items for each course to select from. I would say that the food was average. Breakfast had a good selection but the fruit salad was tinned which was a surprise. A couple of nights evening entertainment in the way of a pianist was on - this wasnt well advertised and really not well attended as most people chose to go where there was a bit more atmosphere. As I said, nothing really to fault it but for me something was missing. That said, the area is absolutely beautiful and I would certainly return just not to this hotel as I would like a little bit more luxury.
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