"Beautiful spot for a quick getaway"
Get a room with a view of that marina!! You won't be sorry!! The room was excellent. The restaurant was very good. This was not our first time to stay here. We will be back!!Genuine Hotels.com guest review
Loved the marina behind the hotel. Waterside room was worth it - quiet.Genuine Hotels.com guest review
Great location, helpful staff, clean, good-size rooms, comfy beds. The only downside is the aging decor. Needs a facelift, but I enjoyed it anyway. Had dinner and breakfast at the restaurant. The restaurant has beautiful views of the marina, but the menu and service were uninspired.Genuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina It is always such a delight to read feedback from guests of the DoubleTree by Hilton Berkeley Marina who have stayed with us. Thank you for taking the time to share your feedback, we are delighted you enjoy the views from our restaurant as well as the service of our associates. Your comments and suggestions will be shared with our management team as we always strive to put forth our very best in all ways. We hope to see you again soon.
Polite, helpful staff, clean and comfortable room - all you could ask for.Genuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina When staying at the DoubleTree by Hilton Berkeley Marina you know you are in Bear Country! Our location provides easy access to UC Berkely, as you mentioned, as well as a host of other great area attractions. We are so glad you enjoyed you stay with, as you put it, all you could ask for. It would be our privilege to welcome you back again.
"Beautiful setting on the harbor close to downtown"
Hotel was excellent, as well as the staff. Nice, clean indoor pool. Beautiful location on the marina, clean, neat room. Although not in the heart of town, it was not really within walking distance. However, just a few minutes by car to all the main attractions.Genuine Hotels.com guest review
Always a wonderful stay here. Staff helpful, remote, serene location, but close to highway.Genuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina It is always delightful to hear from our guests. Thank you for providing feedback about your recent stay with us at the DoubleTree by Hilton Berkeley Marina. Renewing touches are what can make the difference in a great stay and we are so glad you enjoyed our serene location. Our breakfast choices are designed to healthfully fuel you for a full day. It would be our pleasure to welcome you back in the near future.
"On the bay"
Nice hotel with friendly staff.Genuine Hotels.com guest review
"Kind of a fun location"
An older hotel but some updates of made it very niceGenuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina Our location truly is such a spectacular part of all of our guests’ experiences and we are glad you enjoyed your stay with us. We hope you will come visit us again soon at the DoubleTree by Hilton Berkeley Marina.
"Clean and pet friendly!"
I loved that I was able to bring my dog here. The hotel was very nice and clean. We had no problems. The location was very convenient and had beautiful views. Worth the extra money to avoid the area's other hotels/motels.Genuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina At the DoubleTree by Hilton Berkeley Marina we love our four legged guests almost as much as their owners! Thank you so much for sharing feedback about your stay with us and what you enjoyed while you were here, including our convenient location and beautiful views. We hope the next time you are in the area you will consider staying again.
We had a very nice stay at the DoubleTreee Hilton, and discovered the Berkeley Marina, which we had never explored: great walking/running paths, although I wouldn't go out there alone at night. We loved the pillow-top king-sized bed, and enjoyed the view of the marina from our room. The pool room and mini gym felt a bit outdated, but it was nice to […] have a hot tub. Read moreGenuine Hotels.com guest review
"Nice clean room - a bit pricy though"
For the price I would have expected breakfast at least... Other than that it was all nice, clean and comforatble...Genuine Hotels.com guest review
"Nice, but noisy"
Room was lovely, pools were great, but other guests making noise in the hallway at night marred what should have been a restful stay.Genuine Hotels.com guest review
"placed in a nice central area for easy access"
comfortable and quiet, but wish your fitness ctr was open 24 hrs.Genuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina Thank you so much for sharing your thoughts about your stay with us at the DoubleTree by Hilton Berkeley Marina. Our location certainly provides easy access to so many of attractions but maintains a peace that is irresistible. We like to ensure that our fitness center is at its most fresh for our guests, but we do apologize if the hours were inconvenient for you. It is our hope that you will stay with us again.
"Wonderful place to rest and walk"
Great people, clean rooms and perfect area to relax. Unlimited walking around the grounds, the pier and neighboring lands. See the bay from many different perspectives.Genuine Hotels.com guest review
"quiet by the bay"
Although isolated, it's okay as long as you have a car. With the park next door and being on the water, it's a great place for morning joggers.Genuine Hotels.com guest review
"Nice Hotel- Get Marina View Room"
The check-in process went very smoothly and the staff was polite and attentive. Of course the warm chocolate chip cookie is always a wonderful welcome addition at Doubletree. Our room had a marina view and was quite nice. The hotel is on the older side but is well maintained, notwithstanding some dated room décor. The room was very clean and the housekeeping […] staff was helpful. We ordered meals via room service and they arrived within approximately 30 minutes and were nicely prepared...and still warm. Read moreGenuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina If only we could be welcomed everywhere with warm chocolate chip cookies! Thank you for sharing your wonderful review of your stay at the DoubleTree by Hilton Berkeley Marina. From your quick check in, all the way to your comfortable guest room and our DoubleTree service, we are so glad you enjoyed your stay. Please consider another visit soon!
My husband and i really enjoyed or stay we are planning on going back.Genuine Hotels.com guest review
"Facilities are beautifully placed, but..."
My main complaint is that the facilities are old and welll-worn and are not clean. There was a drip from the upper balcony onto our balcony and when I called about it, I was told by the caretaker that this was purposely done. Had I wanted to sit on the balcony, I would have had to move the chair over quite far to avoid getting wet from the constant […] drip. There were finger marks all over the balcony doors and hairs left in the bathroom around the toilet. If I were to stay here again, I would be making sure to get a clean room. On ordering room-service, our friendly waiter burned our pizzas, since they had been so long on the cart. He had to return to the kitchen to redo the order, but we insisted on not paying for them since we had waited two hours to be fed. Read moreGenuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina Although we appreciate knowing that some aspects of your stay with us were positive, we sincerely regret any inconveniences you encountered. It is always our desire to provide the very best in service, and that include in-room dining as well as room cleanliness and upkeep. Your comments will be shared with our Management team as well as our associates to improve in all ways and to ensure that all guest rooms are at their best. We do hope you will stay with us again.
"Beds Very Uncomfortable!"
We stayed one night. The beds were extremely soft and uncomfortable. The bath tub was peeling. Won't stay again. The staff was however very, very friendly.Genuine Hotels.com guest review
"Romantic and peacefully"
I had to stay here for business.. Sadly I was not with my wife.. It is a great place for business or pleasureGenuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina Romantic and peaceful are such lovely descriptions! While your recent stay with us at the DoubleTree by Hilton Berkeley Marina may have been for business this occasion, we do hope that you have the opportunity to visit us again with your wife next time. Thank you for sharing your feedback.
Enjoyable stay! Great customer service.Genuine Hotels.com guest review
that hotel was so noise. from next room and down/upstair room.Genuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina Thank you for sharing your comments. We must apologize if your experience was hindered by the sounds of other guests. Please know that our Associates are always happy to help in any way they can. We do hope you will visit us again.
The room was very clean. It was by the marina so you could take a pleasant stroll along the bay and watch the sunset or people flying their kites. The beds were comfortable. The check in clerks were nice and the people working in the restaurant were very nice. My main gripe is that we did not have 3G and free wifi was for one day only. We were not able […] to use our cell phone in the room. We received a couple of important phone calls but did not realize this until we walked out to our car. This was a very big deal to us. We leave our cell numbers for emergencies. Although it may have been our providers fault I would probably not stay at this hotel again or recommend it to others for this reason. Read moreGenuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina Thank you for taking the time to share your impressions of our beautiful location and your comfortable guest room. We understand your frustration about your cell phone reception. We do offer free wireless Internet access across the hotel, but we apologize if you weren’t aware of that amenity during your visit. Our Associates are always ready to assist guests with any services or questions. We hope you will reconsider staying with us in the future.
"Nice hotel near the bay."
We had a walk near hotel and bay. Our family had so happy time.Genuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina We love to read that your family enjoyed a happy time while staying with us! Our location is always a favorite with many of our guests and provides convenience in accessing the beautiful areas surrounding the bay. We hope to see you again at the DoubleTree by Hilton Berkeley Marina.
"Beautiful grounds, comfortable bed, scenic area"
We loved our time here. There is a marina beside the hotel, so the outdoor paths leading to the lobby were a pleasure to walk along, with flowers blooming everywhere. There are two pools, one near the lobby that is more kid friendly, and a pool for swimming laps in building 4. Both have hot tubs, but building 4's is quieter and also features a sauna, […] workout room, and a hot and cold water cooler. We were greeted with bottles of water and a hot cookie, and the staff was very helpful with directions and suggestions for local travel. Best suggestion was to visit a sandwich shop 10 minutes away using the paved walking path. The peach smoothy and coconut chocolate macaroons were incredible, and great sandwich selection. The hotel restaurant and cafe were overpriced (cringed and swallowed when presented with total bill for tiny breakfast.) However, we enjoyed the Starbucks cafe drinks ( open in morning and afternoon.) Read moreGenuine Expedia guest review
loved it!Genuine Hotels.com guest review
Easy check in and access to rooms. Close to popular venues in Berkeley.Genuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina Thank you for taking the time to share some thoughts of your time with us at the DoubleTree by Hilton Berkeley Marina. It is great to know you found our location so convenient for your stay. We hope you will visit again soon as it would be our pleasure to welcome you.
"Nice hotel close to Berkeley"
Great choice if you are ok not to be in the middle of things. The marina is pretty and there were goats across the way. Nice and quiet.Genuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina Our peaceful location allows our guests to enjoy the natural beauty of the surrounding area and it is wonderful to know you appreciated that during your time here! Thank you for sharing your impressions of the DoubleTree by Hilton Berkeley Marina. We hope to see you again.
The only disappointment is only one bed for me and my daughter. I requested to change to two beds and was told that's all I can get.Genuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina Thank you for taking the time to share your impressions of the DoubleTree by Hilton Berkeley Marina. A visit to tour the UC Berkeley campus can be such an exciting time and we are delighted you chose to stay with us. Our hotel truly offers convenience while getting getting around the area locally as well as a quick ride to points further. While we do offer a variety of room styles, including those with more than one bed, we do apologize if the type of configuration you desired was not available during your time with us. We do hope that you have the opportunity to stay again.
"Overall nice, but not centrally located."
Overall, a nice hotel. Its not centrally located to any sort of restaurants or bars so you need to utilize the hotel bar more than you'd like. A large group of us were staying at the hotel for a wedding, and the bar wanted to close down very very early (11pm while their website states midnight)). When we explained we were there for a wedding and Chris […] the bar manager approved a later closing time, they didn't seem to care. They just wanted to get out of the bar and go home. Read moreGenuine Hotels.com guest review
The Double Tree needs to freshen up.Genuine Hotels.com guest review
"close to San Fran"
I love this hotel and its location- a short trip to get on the freeway and go over the Bay Bridge to SF. However, its a challenge during rush hours. Otherwise, its cheaper, free parking for the rental car, and a good hotel.Genuine Hotels.com guest review
"nice hotel, loved the waterside view"
The staff are exceptionally nice and helpful. Room was clean and comfortableGenuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina Set directly on the beautiful waters of the Berkeley Marina, our hotel is truly a unique gem with views to match and we are so glad you agree. Thank you for sharing your review of the DoubleTree by Hilton Berkeley Marina as well as your appreciation for so much that makes our hotel so ideal for visits to the area. We all love extending our hospitality to our guests and will be sure to let everyone here know how much you have valued their efforts. It would be our pleasure to welcome you back again.
"Loved our stay!"
Best place in the area to stay. Beds were slightly soft, the only negative. Great location for birding and walking. Didn't eat there so no comment on restaurant.Genuine Hotels.com guest review
I stayed here for two nights on a business trip. My room was in a desperate building from the lobby, and the directions the front deal staff have me had me parking near the lobby building and walking in and out of three buildings with all my luggage and having to pull my key card out for each building entry and then finding out the elevator in my building […] wasn't working. I was bit annoyed by the lack of information since it was late evening cold and raining. Also there was no offer of a bell man. Considering the size of the hotel I was surprised they didn't have someone available. The room was clean, the bed comfortable and I appreciated the desk set up since I was there for business. But I'm not sure I'll be back. Read moreGenuine Hotels.com guest review
The hotel was nice and the front desk were very friendly and helpful.Genuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina Thank you for sharing your impressions of the DoubleTree by Hilton Berkeley Marina. Enjoying a nice place to rest while traveling is always so important! It is our staff's ultimate goal to provide impeccable service and they will appreciate your acknowledging their efforts. We hope to see you again soon.
I chose to stay in the hotel because it was inexpensive. That being the case my expectations were definitely exceeded. Comfortable clean room, plenty of parking, friendly staff and a fun location. Berkeley was close and is a gem of the Bay Area. Plenty of fun places to eat close.Genuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina Thank you for sharing your comments. We are delighted you enjoyed staying with us and found our associates to be so friendly. It is always our goal to exceed our guests’ expectations in all ways and it is great to know that we have achieved just that for your stay. Berkeley is an amazing location, and, as you put it, a gem of the Bay area. We hope to see you again soon at the DoubleTree by Hilton Berkeley Marina.
The room was nice and comfortable and they let me check in early and gave me a cookie! No complaints really except the shuttle services they offer is a little unpredictable and it seemed that the front desk staff were confused as to the times it would run. Otherwise, it was great!Genuine Hotels.com guest review
nice hotel overallGenuine Hotels.com guest review
The personnel customer service was great. Very accommodating and helpful. Both the night shift and day shift. The lobby and outdoor is nice. The rooms needs a coat of fresh paint...get rid of the popcorn ceilings..the couch looked scary to sit on and the cushioned chair on the other side of the room had a stain. Put new carpets..it looks dingy and uninviting […] in the hallways and rooms for the price we paid. Discounted at that. Get some new linens. It looks old. The room is very spacious. If you update the rooms. It will be great. Read moreGenuine Hotels.com guest review
"Hotel was nice but everything is broken."
Even though we were on vacation, the time to do laundry came and the only machines were broken. There were no mini fridges in the rooms, no good cell phone connections from the room and certain doors/ door keys wouldn't work.Genuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina We can't help but feel disappointed that your entire stay was not completely positive. It is always our goal to provide the very best in services and amenities to our guests, which includes our laundry facilities. Please accept our sincerest apologies if you were inconvenienced. Refrigerators are standard in the Junior Suite and can be requested in all other guest rooms and we regret this was not clearer. We hope you will reconsider another stay so that we can provide you with a better experience in the future.
Our bedroom wall backed up to the elevator shaft. All night all we heard was the elevator going up and down. The road into the hotel was absolutely terrible, full of pot holes and camel humps. Needed a 4x4 to navigate through that mine field!!Genuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina All feedback, positive or otherwise is very important to us. It is always our goal to create a wonderful experience for all of our guests and we deeply regret that we were not able to accomplish this for you. Someone from our staff is always available to discuss any issues and we apologize if we were not given the opportunity to clear up any concerns you may have had during your stay or provide you with the accommodations that would have made you most comfortable. We will review your comments with our management team. Thank you for the time you have taken to provide your review.
"Nice setting, easy to get places"
In comparison to other chain hotels right off the highway I would suggest this one as the best of the options. That is, it is set far enough off that you are on the water and do not hear the highway noise. What you do hear though are your neighboring guests. I think either the walls are really thin or a lot of people hang out on their balconies and […] talk a lot --all night. I had read that in reviews and wrote ahead to the manager and he was kind enough to put us in a likely quiet area. However, one can't predict your neighbors and they were actually easy to hear well until after midnight when I turned on the fan in the room to muffle the sound. Not "partying"-- just talking that comes through as if you are in the same space. The rooms are very nice and if on third floor you have a high ceiling. Breakfast does not come with it and there is not cafes in walking dist, so you will have to pay higher prices for breakfast food. Pool was clean and nice. bathroom was very small for a double room, but updated and clean. my final issue was with front desk person who took a five minute phone call in front of me while I waited with what sounded like a former employee. Who is here now, who is in training, how the hotel is managed. Not even a nod or I'm sorry or putting the person on hold. This is while my family is waiting out front in the car for me to get checked in! All in all a good value for the money, nice view and amenities. Read moreGenuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina Thank you for detailing your stay with us. We are glad to know you found so much of our hotel to be enjoyable, from your comfortable guest room to our location. It is disappointing, however, that some other aspects of your stay were not as you hoped and ask that you please accept our most sincere apologies for the issues you experienced. We certainly appreciate that you have brought these matters to our attention. Providing excellent care for all of our guests is of utmost importance to us. We regret if your encounter while checking in was anything less or if you noted any issues with noise from other guests. We will share your comments with our management team. It is our hope that we can have another opportunity to welcome you back.
We had a weeklong March stay in a suite. It was a great location with easy access to all we wanted to do in SF. Beautiful spring weather made the experience even better.Genuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina What could be better than California in the spring? We love reading about what aspects of our hotel that guests appreciate while staying at the DoubleTree by Hilton Berkeley Marina, thank you! As you mentioned, we are located within an easy distance of San Francisco, with all the peace that comes from staying outside the hustle and bustle of the city. Our complimentary shuttle service adds to the convenience of getting to your favorite destinations as well as BART for public transportation. Please accept our apologies for any inconvenience you may have encountered with our laundry facilities. It would be our pleasure to welcome you back soon.
Rooms and facility is old. Walls are paper thin. Satellite TV went out, and "free" Wi-Fi" was terrible.Genuine Hotels.com guest review
"berkley get away"
wonderful hotel, pleanty of places to walk, have a picnic and see a bit of SF from the rooms. Great spotGenuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina Thank you for providing feedback about your recent stay with us at the DoubleTree by Hilton Berkeley Marina. We always hope to provide the most relaxing stay possible with even better amenities and we are glad you enjoyed your time. The area surrounding our property is indeed just right for a picnic! We hope to see you again soon.
"When in Berkeley"
The doubletree is located away from the heart of the city on the water at the Marina. We enjoyed the fact that our dog was welcomed (a $75 charge for the entire stay for him). Lots of access to several restaurants and just a couple of miles to central Berkeley. Will stay againGenuine Hotels.com guest review
"Great location for seminars."
It is a great location for multi-day training. Food on site is very good. Our mattress seemed dated and room had the feel of being close to time for updating. Staff was professional and pleasant. The gift store seemed to lack sundries travellers may realize they forgot. Waterfront setting enhanced experience for us.Genuine Hotels.com guest review
"Nice hotel, quiet location not far from Berkeley."
This a hotel located with beautiful views to the bay. Not a good place to stay if you would prefer not to drive to Berkeley or San Francisco. Breakfast is not included, there is also not fridge or microwave in the rooms.Genuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina There is nothing quite like waking up in the morning at the DoubleTree by Hilton Berkeley Marina and taking in our amazing bay views. Thank you for sharing your review of your stay. We are delighted you enjoyed our location just a short drive to the best of the areas. Please know that refrigerators are standard in our Junior Suite accommodations, but can be requested in all other guest rooms. It would be our pleasure to welcome you back again.
"Nice hotel by the bay and boat moorings"
We have stayed at this hotel a number of times and find the front desk very helpful.Genuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina Thank you for sharing such a lovely review of your time with us at the DoubleTree by Hilton Berkeley Marina. Our location is perfect for easy access to the bay and boat moorings, as you mentioned. We are delighted you enjoyed your time and found our associates to be so helpful. It would be our pleasure to welcome you again.
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