"great place to stay in berkeley"
we were really pleased with this stay...we stay at hotels a lot and honestly, for a four star hotel, you get five star quality service and although the facility isn't "perfect", it is perfectly located AND...this is a big plus, we didn't have to pay for parking!! if you need to rent a car, you don't want to stay at a hotel in Berkeley that requires […] you to pay for parking....that's really obnoxious, i think. If we ever have to go back, it's our number 1 choice. keep up the great work doubletree at Berkeley Marina!! Read moreGenuine Expedia guest review
Response by DoubleTree by Hilton Berkeley Marina It is always a great pleasure to read our guests’ reviews and learn about their stay. We are thrilled that you enjoyed the conveniences that you don’t find in every hotel. Our associates will be delighted that they left you with such a positive impression as providing quality service with a smile is very important to all of us. Thank you for your review. The next time you are in the area, we hope that we can welcome you back to the DoubleTree by Hilton Berkeley Marina.
"Major booking problem"
In booking through hotels.com, we were assigned a handicapped room with one double bed, neither of which was requested.We needed 2 double beds as one of us is over 6 ft.Genuine Hotels.com guest review
"On the water"
Older hotel, but nice. We had an issue with TV in our room - sound would work but there would be no picture. Hotel staff was responsive and the problem was eventually fixed so that we didn't have to call the hotel desk every evening. The indoor pool looked like fun for kids. If you get an ocean view room, you'll look at the Marina and Golden Gate Bridge […] in the distance. The hotel is short ride on surface streets to an up-scale shopping/dining area in Emeryville, and to Berkeley campus. Read moreGenuine Hotels.com guest review
"Location, location, location!"
Hotel rooms need renovation but this can be overlooked due to great location, views and green space. Staff are quite friendly. Have stayed here multiple timesGenuine Expedia guest review
The heater in the room was extremely noisy and kept both of us up during the night. Towel had black makeup stain on it and there was package material on the table from a prior guest. I told the desk clerk about it when we checked out and he said he was sorry, no other offer to offset the issues. I will not stay there againGenuine Hotels.com guest review
"lovely view and wonderful employees..."
a seamless stay, the employees seem to enjoy working there, especially in the bar… very friendly..Genuine Expedia guest review
Excellant service, accomendation and location will stay againGenuine Hotels.com guest review
I would highly recommend this hotel. Beautiful location--clean and very comfortable.Genuine Hotels.com guest review
Very, very good! Right next to the Berkeley marina. A short distance to a fabulous view of San Francisco Bay.Genuine Expedia guest review
They need refrigerators in the room! Otherwise it was great.Genuine Hotels.com guest review
For what you get at the price to get it out it's a no-brainer. Nice peaceful stay and then woke up to a wonderful buffet breakfast and went for a beautiful morning walk along the marina. Spent the rest of the day windowshopping all of the cool stores just minutes away, there in Berkeley. Then just a quick drive and you're in city to enjoy all of what […] San Francisco has to offer. Read moreGenuine Hotels.com guest review
"We love this place and have stayed here many times"
We always stay here when we come up to visit family in Berkeley. I love the sprawling layout and the location on the marina/bay. The walk around the Cesar Chavez Memorial Park is great too!Genuine Expedia guest review
Great breakfast buffet. Location is superb;lots to do in area. Jr. suite was so roomy. Staff were very courteous. I will definitely return to this hotel.Genuine Expedia guest review
The room was great overall, however the toilet made funny noises. Would definetly stay there again, loved the warm cookies at check in ..Genuine Hotels.com guest review
"DoubleTree by Hilton Berkeley Marina Hated it"
DoubleTree by Hilton Berkeley Marina Hated it This please is not worthy of your time. First off if I did not need a place to sleep for the night for a early appointment, I never would have stayed. The Staff is nice and friendly in the lobby, but the building is a dump, it is not maintained well at all. The road to get the Property is in such disrepair […] if you drove the speed limit you would damage your car. Once inside, you will notice on the way to the elevator that it is all scratched up, the lights on the elevator do not work, the interior is worst, the call buttons do not light and are cracked (you can tell they have been broke several months or years) The emergency light had (1) bulb no light lens. PS It too is operating under a temporary permit. Now keep in mind that I have not got out of the elevator cab yet ! So Wait there is more ! The hall way has not been re-carpeted for years, old and run corridors. I went to my room on the 3rd floor and the Room # Sign is falling off the wall half installed over get this the ELECTRICAL PANEL. The room was to have this great view overlooking the Bay Bridge ? Barely, the Marina View was the highlight of the view. The room had (2) Twin Beds, Not Queen, the bath room shower ceiling was dirty, Vent rusted the mirror on the wall was installed incorrectly, so they left the 3 blue screw anchors in the wall and lowered the mirror ? I cannot believe this building has the Hilton or the Double Tree Name on it. Read moreGenuine Expedia guest review
I like this hotel; have stayed many times. Wish the fitness room had more amenities (clean towels, water, headphones, etc.).Genuine Hotels.com guest review
"Nice hotel with view of the Berkeley marina"
We liked this hotel. It is a lovely location with the beautiful Berkeley marina, Berkeley pier, and nearby park for walking.Genuine Expedia guest review
"For the kids"
Great to bring the kids for a winter getaway: It's reasonably priced, has an indoor pool, surrounding parks and access to nearby playgrounds, and parking is included in the room rate. Made a request through the Hotels.com site to have adjoining rooms, and we got them! My experience in the past has been that hotels often don't get (or just ignore) requests […] submitted from third party sites, so that was a bonus. Would definitely be 5 stars if it had better breakfast options. Read moreGenuine Hotels.com guest review
"They Don't Care About You"
This is a long story, but basically it's about stupidity. I stupidly thought I would be treated like a welcomed guest. We arrived about 11:30 p.m. Friday. I knew we would be late, so I paid in advance for a room with a king-sized bed.We didn't find out until we got to the room that we had double bed. When I called the desk, the clerk apologized but […] said they were completely full and I could have free, breakfast passes instead. The next morning, I talked to the desk clerk, who assured me that we could have a room with a king-sized bed, but it wouldn't be ready until 4 p.m. Since we had plans for the day (we were celebrating are children's birthdays), the desk clerk said they would move our luggage as long as it was packed. When we returned that night, WE HAD THE SAME ROOM. The clerk said they couldn't move our stuff because we had left on the "Do Not Disturb" sign (our mistake). He said they had called us and waited until 6 p.m. They called ONE time but my phone was off because we were at a play. IF THEY REALLY CARED ABOUT THEIR GUESTS, they would have said, "So sorry we couldn't move your stuff, but here's the key to your new room." But they didn't care and it was only through some very firm discussion, a little detective work and Expedia's help that we got one night's stay refunded. The whole experience was very disappointing. This was supposed to be a fun weekend and I had splurged on this hotel. Read moreGenuine Expedia guest review
"Nice hotel with a nice view."
So relaxing, perfect for weekend getaway. Staff are very nice and the cookies are deliciousGenuine Expedia guest review
"Beautiful views of the San Francisco Skyline"
When my husband and I visit my daughter who is studying at UC Berkeley, we like to stay at the Doubletree Berkeley Marina. This hotel has everything that I look for in a weekend stay at a very reasonable price. The rooms have comfortable beds, in room coffee makers, a gym and 2 pools but, best of all, steps from the hotel there are several walking trails […] that that afford amazing views of the Marina, Downtown San Francisco, and the Golden Gate Bridge. I never get tired of the views! Read moreGenuine Expedia guest review
"Wonderful soft bed and pillows!"
The warm cookie and plush bed were just what I needed after a long drive. And my pooch loved walking in the huge park right next door. You can't beat the location or the quiet environment, within 10 minutes of everything you need in the Bay!Genuine Hotels.com guest review
Great staff and service.Genuine Hotels.com guest review
"Lovely setting in Berkeley"
The Marina Doubletree is a very pleasant place to stay in Berkeley. It is right on the water, and many of the rooms have sliders that let you go directly out to the paths around the marina. Even the rooms on the other side have a nice view, as the hotel is located on a very narrow peninsula. The rooms themselves are nice, but nothing special. The restaurant/bar […] has very good food, and is a nice place to watch the sunset from. Read moreGenuine Hotels.com guest review
"Good value, though best for those in east bay"
Beautiful location and good facilities, but really best for those with business in east bay (or SF proper). For those visiting in the peninsula, you're better off staying in SF or south.Genuine Expedia guest review
everything was great except bring earplugs to block out the noise of the room heater.Genuine Hotels.com guest review
Loved the hotel, the only thing my husband and I were disappointed about was the hotel bar. There was only one bartender working when there were two there the other one seemed to leave out when new customers came in leaving the one to handle it all. Also the morning buffet was very expensiveGenuine Hotels.com guest review
I loved the hotel, the staff was friendly, the room had a nice layout. It was all undone though by the lack of a reasonable temperature in our room. There was no temp available between dry arid mid day summer desert and standing outside naked in winter. I settled on the cold and slept in my down vest. I hope they update the units they have because it […] could otherwise be a stellar hotel. Read moreGenuine Hotels.com guest review
"Good location and marina view."
This Hotel is situated ideally, not too close to the city but also not too far away and within easy reach to the BART (Hotel shuttle service offered free to anywhere within a 3 mile radius of the Hotel). Restaurant prices are not great and a bit on the high end, for not much offered. Managers weren't responsive, fast and rigid enough to complaints […] of minors using the 'adult only' facilities which were not adhered to by other Hotel guests. The Hotel also closed early for New Year's eve, which I thought was very poor hosting. A lot of people were staying at the Hotel instead of venturing out, and the Hotel put nothing on offer for it's guests, whether it be entertainment or complimentary champagne, or something. Reception Staff are also not the friendliest people I've ever come across either. Restaurant staff were pleasant and friendly. Read moreGenuine Expedia guest review
Enjoyed being out of the busy town area but close to my destinations. I brought some food with me and was surprised that there was not refrigerator in the room. They did provide one on my request but when I asked said it would depend on if any were available. So if you need one request it at the time of the reservation. There was no extra charge. I […] also found the layout of the buildings confusing and their directing sign not completely clear. Room was clean and in good condition. Area was quiet. There was no breakfast included. Staff was friendly and helpful. Read moreGenuine Hotels.com guest review
"Nice room with great view of the marina."
Overall experience was good but largely tinted by a very inexperienced and unprofessional front desk staff and hotel Manager.Genuine Expedia guest review
"Hotel experience great; Restaurant's Attitude Poor"
Room was great. Housekeeping was great. But the restaurant's attitude was messed up. Room service didn't match the menus in the room itself, and wanted to charge me 45% higher price for a steak than was the steak on the menu. And they were snippy and rude about holding their line on that matter, even though the menu in the room was different. Fortunately […] the front desk manager said that that was wrong of them and so covered the difference. Be very careful with room service. They restaurant servers dependably only take the 'warm cart' only 3/4s way across the property, then carry the tray getting it cold before they get to the rooms further away from their kitchen. It's laziness. They weren't even busy at the time I ordered, but still they do this and the management supports it. That means that all the work of the chef, who is good, is ruined by the servers. But the hotel itself is good. It's just they are messed up in their attitude of room service. Read moreGenuine Hotels.com guest review
"Not the Best Choice For My Family"
There were good things and not so good things about this hotel. The bottom line is that it just wasn't a good choice for my family. The location and grounds were spectacular. The lobby was attractive and the rooms very clean. But here's what didn't work for us... The bed size was unacceptable. A double bed cannot comfortably fit two people, and this […] room with two double beds was billed as a room for 4. I didn't sleep at all. Breakfast wasn't included which we are used to, and being located out on the marina wasn't very convenient to finding something family friendly. Service was my biggest complaint. We ran out of toilet paper. And the hotel ran out of blankets. I felt like I got the run around wheniI called and didn't not at all feel like my needs were cared for or resolved. My cousin's room with a king size bed was much roomier, we liked the pool, and the TV's were nice. I would have rather had a microwave and mini fridge, though. Those are necessities with young kids. We will choose something more family friendly the next time, but will not think of this hotel in a completely negative way. Read moreGenuine Hotels.com guest review
"New Years Eve stay"
We stayed here because we wanted to treat ourselves to staying on the water, in a nice hotel and to see the fireworks in SF from our room. The Marina View room was very comfy and the balcony was awesome to have. When we got back to the hotel just before midnight, we were able to see the fireworks off in the distance and it was just fine. The only drawback […] was the room did NOT have a fridge or microwave, which was a real drawback for us. Read moreGenuine Hotels.com guest review
We were disappointed with the state of the pool, sauna and fitness. The area was dirty. A person appearing like a homeless, entered through an unlocked outside door to the changing room in the pool area to wash his clothes.Genuine Expedia guest review
"Acceptable stay in Berkeley"
Hotel is located by the bay, with beautiful walkways for outdoor recreation, conveniently located if your stay in the Bay Area will take you to San Francisco, Oakland, Saucalito, and other places, all on the same trip. If you are going to only one of those places you are probably better off staying elsewhere (unless your only destination is Emeryville) […] . Service is excellent but facilities need updating. Read moreGenuine Hotels.com guest review
We enjoyed stay at this hotel due to proximity to berkeley, parks and of course the famous cookies :) The staff were very nice and accomodating too. Love the pool and sauna.Genuine Expedia guest review
"Only place to stay in Berkeley"
The room was steps away from the marina, setting sun was mesmerizing...Genuine Hotels.com guest review
Nothing bad to sayGenuine Expedia guest review
Clean hotel, pretty surroundings. The staff were very nice and helpful.Genuine Hotels.com guest review
Safe, clean and well maintained. Right on a beautiful Marina. Will definitely revisit.Genuine Hotels.com guest review
"perfect place for sharing time with friends"
The only thing that was missing were simple things in the room itself -extra glasses & hot cups to drink out of. A minor detail, but important when traveling long distances. otherwise, a wonderful time was had by us all! Thanks for being there! Beautiful location for walking & visiting friends that met us there !Genuine Hotels.com guest review
"So close and yet so far."
What I loved about the Double Tree Hilton in Berkeley is that it sits on this lovely piece of land on the water, with a picturesque marina and great view of San Francisco. There are great paved paths for walking or running along the bay. It is quiet and relaxing and you feel you are far from an urban environment. And yet you are not. An easy 4 minute […] drive takes you to charming 4th Street shopping, with wonderful cafes and eateries, beautiful storefronts, and unique and inviting shops. Another few minutes up University Avenue sets you in the middle of the Berkeley bustle -- movies, shopping, UC campus, great restaurants, everything is within easy reach. The freeway is convenient too for traveling to San Francisco or Sonoma for a day trip. Also, there is a great shuttle service that my 18-year-old took downtown to meet us, since we got an earlier start. The lawn was nice to throw a ball with my son. And the kids loved the cookies! Read moreGenuine Expedia guest review
"The One thing to ask for"
Loved it, but make sure you ask for "MARINA VIEW" otherwise you can be looking a parking lot.Genuine Hotels.com guest review
"Great, dog friendly Hotel next to a park"
I appreciate that the Marina Hilton is dog friendly. The location is fantastic, right next to a beautiful park along the marina where I was able to walk my dog. It is also easy to get to UC Berkeley where my daughter attends the university. Husband likes the pool and workout room -- AND the free parking (many of the hotels in the area, including in […] Walnut Creek either have Valet ONLY or charge $15-20 for parking/per day. Read moreGenuine Expedia guest review
"Gorgeous view of the sunset over Berkeley Marina"
Overall, this is a nice hotel to stay in. The check in people were extremely nice and very accommodating. The layout is a bit strange and the large, grassy area between the buildings and the marina is completely swampy - but the breakfast was fantastic, views were lovely and the area is beautiful.Genuine Hotels.com guest review
"One thing would have helped"
A bathroom vent. There were four of us, and it was Thanksgiving.Genuine Hotels.com guest review
The staff was alright but not so interested. There was a big run around the arena the morning after our first night and nobody said anything about it. We waited in the car around 20 minutes before we could go across the bridge. Thankfully , we did not have some appointment or meeting earlier because they would not let you across the bridge to leave […] until the race was over. Read moreGenuine Expedia guest review
"good location with an even better view"
close to everything we needed without the University crowds and had a wonderful path with benches on the water with views of the city and the marinaGenuine Hotels.com guest review
Way overpriced for a 1980's hotelGenuine Expedia guest review
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