"A bit below average"
The hotel was could easily be seen from the main streets, but it's not straight forward in finding it. The room had a musty smell to it, like it had some water damage and that an old trucker had smoked in it. The air seemed humid and the air conditioning was unable to dry it out. The walls are also paper thin. You can hear every one of your neighbors, […] left, right, top, bottom, etc. For the price it's reasonable. The bed is comfortable and the bathroom is clean. No flat screen tv and coffee is near the front desk. Seriously, spend an extra 20 bucks and get a better room. Read moreGenuine Hotels.com guest review
"Good for the price"
Clean, good quality room for the price. It's not the Ritz, but for under $80 it was great.Genuine Hotels.com guest review
The location and prize were good. But the night of sleep were awful! Terrible, noisy enviroment. The room next door apparently had a party too, and with the walls being so thin it felt like they were in our bed. We hung the "do not disturb" - sign on the door as we needed sleep, but the housekeeping ignored that and kept knocking on the door the next […] morning. Tired from lack of sleep. The room was a smokingroom with sigaretteburns all over. Even in the bed. Read moreGenuine Hotels.com guest review
This hotel was ok, the site stated Mall of America, it was approximately 5 miles from Mall America and very difficult to locate.Genuine Expedia guest review
"Great hotel. Feels like home."
It was great. We were there for 3 days and 2 nights. The temperature was nice and cool. It had super comfortable beds. And the breakfast room offered coffee, yogurt and tea all night long. It has an awesome vending machine that offers instant ramen, microwaveable meals and popcorn plus the usual chip and candy. I had a great stay. Very happy!Genuine Expedia guest review
"Great value for a budget hotel near MSP airport"
I travel frequently necessitating hotels along the way. Many hotels have dirty carpets in the rooms; this Microtel was IMMACULATE ! Clean carpets and bathroom ! Unfortunately, no complimentary shuttle, but taxi or shuttle service is available from the airport or car rental. Hotel is about 5-6 miles east of airport.Genuine Hotels.com guest review
"Nice and quite."
Nice hotel, clean and quite. Know freeway or street noise. A little hard to find and really no restaurant around.Genuine Expedia guest review
"Unpleasant orders in room, hall, and elevator."
This hotel is dated but the biggest problem was the smell that acosted your nose upon entrance to the room. Suspect that the problem was the products being used to deoderize the room were actually the problem or possibly the room used to be a smoking room that was converted to a non-smoking room and deoderizers were being used in an attempt to mask […] the orders. In addition, the first night the hallway smelled like someone was cooking tuna in their room. Also, the elevator smelled like people had been smoking in it. The beds were comfortable but the walls are very thin and we could clearly hear the TV in the next room and some of the occupants conversations. We could also hear the person in the room above us walking around. The continental breakfast was comprised solely of cold foods and they ran out of bananas early each day. The staff that was restocking the food did not seem to be very happy either. I rarely state that I would not recommend a hotel because I recognize that the people who work their depend upon the steady inflow of customers but this is one I will not be returning to. Read moreGenuine Expedia guest review
The air conditioner was so noisy you couldn't sleep, It is listed that there is a refrigerator in every room even the book in the room says this but there wasn't one.Genuine Expedia guest review
"Great place a little hard to find"
This was a nice place but very small signs and hard to find. The location was nice tucked back in a nice quite area but they need more signs and better directionsGenuine Expedia guest review
"convenient place to stay"
The staff was friendly. I had asked for a room on first floor near the front. I was given a handicapped room which was okay. There was a very strong smell of chlorine in the room which with the air on became liveable. I appreciated the quiet because I was very tired. I slept well but didn't make it to breakfast.Genuine Expedia guest review
It was a decent experience. The staffs were friendly but room was too smallGenuine Expedia guest review
Annoying because only one entrance. Bathroom has no counter top to set items on.Genuine Hotels.com guest review
"Cheap and Conveniently Located"
The hotel was very cheap and conveniently located near the airport, but you certainly get what you pay for with this one. The lighting is very bad, the hotel carpets and upholstery were stained. The bed is uncomfortable. Good for somewhere to sleep and grab a very modest breakfast but it's best to come with low expectations.Genuine Expedia guest review
"You get what you pay for"
Great location near to the airport and mall in a fairly nice part of Eagan. The hotel itself is defiantly designed with budget in mind. If you are looking for a crash room in a place that has easy access to a lot of Minnesota attractions, and want to save some money; as you plan on spending most of your time outside of your room, this place may be for […] you. Read moreGenuine Hotels.com guest review
"Cheap and no too bad"
Cheap room. Its small but the staff was friendly. Room was clean. So long as your not expecting the Ritz-Carlton for $40-60 a night you will most likely find this hotel an overall good value.Genuine Expedia guest review
"Cheap hotel that gets the job done"
Cheap hotel, small room but what can you expect from a Microtel. Only 2 real complaints, paper thin walls you can hear everything. There was mold on the ceiling above the shower head. Besides those 2 things it was a servicable room for under $50 a night. As long as your not expecting much you will be fine.Genuine Expedia guest review
"Noise and smell"
First off let me say the staff were very nice. The room for a suite was disappointing, it was dark, and stuffy lucky for us the window could be opened so we could get fresh air. Non-smoking and smoking rooms on the same floor, really every time we stepped into the hallway to get ice or leave it reeked of cigarette smoked not what I expected. Now the […] nose the could not help because our room faced a busy road but still made it hard to sleep before 11:00pm or after 5:00am because of traffic on the road. Will not use this location again. Read moreGenuine Expedia guest review
"Small, great room for a small, great price"
This room was, without a doubt, the smallest motel room I have ever stayed in. However, for the price paid, the value can't be beat. Honestly, when it's just me traveling alone I don't need a big motel room for one person, so why should I pay for it? The room was very nice quality, and had the cleanest bathroom of any motel I've been in. I will definitely […] be staying here again next time I travel to Minneapolis. Read moreGenuine Hotels.com guest review
"was an o.k. stay"
we tried to check in a hour early and bao would not allow us to unless we paid a fee.i had called the week prior to see if we could check in early and they said as long as the room was ready. we obviously were not from the area so we sat in our car for an hour. then we checked in. Spoke with sarah later and she informed me that bao should have let us […] check in... bao was very rude and not helpful. I did email the manager on this and he never responded. room was ok and breakfast was ok. Read moreGenuine Hotels.com guest review
"It had a bed and shower"
Hotel staff was at best disconnected? Not welcoming or caring, morning staff couldn't be bothered, I felt like an early morning intruder while leaving. I checked out before 6:00 am, just wanted coffee to go, staff was bothered that I seemed to be waiting around for the breakfast. Room lighting was VERY, VERY dim. Missing light bulb in one light. Their […] "suite" is still just a hotel room, nothing spectacular. Read moreGenuine Expedia guest review
"c;lean very nice good location for us"
it was very good and we liked the room very much why do I need to add moreGenuine Expedia guest review
Limited tv channels or room channel list was way out of dateGenuine Hotels.com guest review
"This hotel is close to E-Z Airpark and the airport"
The room was clean and comfortable. I was bothered by rowdy, noisy people partying and letting their kids jump on the floor over my head and from down the hall so it wasn't a good experience for me. There is no breakfast room and the breakfast was mediocre. You had to schlep whatever you could take back to your room and make a mess there.Genuine Expedia guest review
"Very nice hotel, all staff was accommodating."
The hotel staff was very nice and so were the other travelers.Genuine Expedia guest review
Terrible tv reception and wanted to watch NCAA basketball tourney - had to go to sports bar to watch!Genuine Expedia guest review
"Minimalism done well at The Microtel"
This Microtel gives the discerning traveler just what they want for a minimalist experience: a clean, tidy room with the bare essential amenities at a great value. If you are looking for a destination hotel, this would be a mistake, but for the budget traveler on the move it is perfect.Genuine Expedia guest review
"One night stay"
I had a suite - lot more room than I needed, but would be nice if extended stay - fridge, microwave, sink. Difficult to locate, even with MapQuest. Located behind a big medical building - needs a much bigger sign out front when coming from the southwest. No premium channels - that must be why it cost less. There was no choice to pay more for premium […] channel - that would have been nice. Read moreGenuine Expedia guest review
This was our second stay at Microtel. Both times the lamps did not work in the rooms. The Staff were always ready and eager to make us comfortable. Brunch is like most hotels with lots of good coffee. We like the price of this hotel, since we spend little time in the room during our visits.Genuine Expedia guest review
"Great value for the price"
Over all was very pleased..stayed 3 nights..reserved a regular queen room but got a suite, the hotel was very close to my daughter who I was visiting so all I really needed was a place to sleep each night and this more than fit the bill.Genuine Expedia guest review
"Convenient and pleasant"
This hotel was clean, conveniently located and quiet. Our only complaint was that the heater/air conditioner in our room was older and difficult to control; we varied from being too hot to too cold. But other than that the hotel was a great deal for the money!Genuine Hotels.com guest review
"not what I expected"
only stayed here for one night and they gave me a smoking room which I was pretty upset about it the staff said that's all they had when I booked a non smoking room. location was ok but wouldn't recommend it to anyoneGenuine Expedia guest review
"In town One night. ."
Great.....clean comfortable fresh room with comfy bed and sheets. Clean bathroom plenty of towels. The carpet was clean and fresh. The elevator was a bit untidy. Every thing else was great. thank-you.Genuine Expedia guest review
"six day stay for hockey tournament"
Every thing was good, only suggestion for improvement would be that the pillows need to be upgraded, they were flat and hard.Genuine Hotels.com guest review
"Nice and convenient"
Good for the money and close to everything like the Mall of America and the Airport. Beds weren't quite as soft and cozy but we made do for the 3 days. It's a typical hotel with the necessities...it's not the Hyatt. Would I stay again? Because of price and location- sure!Genuine Expedia guest review
This hotel had a good size room, a decent breakfast and was an easy on to the freeway, as well as a good price. No complaints!Genuine Hotels.com guest review
Very pleased with the rooms and the friendly staff. They treated us very good.Genuine Hotels.com guest review
"close to class"
First off I have no issue with the comfort of the room. However what I do have an issue with is having to listen to children racing up and down the halls late into the evening and the management not doing anything about it. This went on for 3 nights straight and like I said nothing was done. Also the toilet in my room continuously would back up for […] no reason on my part. Overall had it not been for the fact that this hotel suited my needs for cheap accommodation I would have moved. Read moreGenuine Hotels.com guest review
"Smoke free NOW"
FairGenuine Hotels.com guest review
"I really like the Microtel Inn."
Excellent Service.Genuine Hotels.com guest review
"Filthy hotel close to airport."
It's close to MSP airport but that's the only good thing about this place. The carpet in the room was super stained everywhere. The bathroom had little hairs stuck on the walls. The faucet didn't have a bubbler so the water went everywhere. All 3 pillows were lumpy. But the lady who checked us in was nice. For the price is was NOT worth it.Genuine Expedia guest review
IT WAS A NICE PLACE TO STAY. SMALL ROOM BUT FOR A GOOD PRICE. WAS NOT HAPPY WITH THE ENTRANCE. SNOWED THAT DAY & THERE WAS JUST A SHOVEL WIDTH PATH TO WALK. NOT VERY EASY WITH LUGGAGE. ALSO WASN'T SURE IF THAT WAS THE ENTRANCE BECAUSE IT WASN'T SHOVELED OUT.Genuine Expedia guest review
Bored, unwelcoming, unconcerned front desk staff who show lots of disinterest to their customers. Filthy un-changed bedsheets that smelt of body odor and full of human hair -Genuine Hotels.com guest review
very nice hotelGenuine Hotels.com guest review
"You get what you pay for... and it's not service"
I chose this hotel for a weekend near my family on the cheap. Unfortunately, Microtel embodied the cliche that you get what you pay for, and that did not include accommodating customer service. Upon checking into my room, I first noticed that the toilet was continually running (to the point of it certainly not being usable). When jiggling the handle […] was insufficient, I called the front desk to let them know. The apathetic desk staff said that they were sold out, so I couldn't be moved, but that she'd be able to have maintenance come tomorrow. Thanks. I was left to fix the toilet myself. (It ended up a comparatively simple fix, but still, a guest should not have to remove the lid of the toilet.) When I went to the front desk the next morning to let them know I'd fixed it and maintenance didn't need to come, I found out that the night clerk hadn't even entered a note in the log about the incident, so maintenance wouldn't have come anyway. In addition to the toilet, the stopper on the sink was loose as well, so I had to play with that to get the sink to drain. I again mentioned the toilet issue to the desk clerk when checking out after she asked how my stay was. This only resulted in a shrugged apology, and no further effort was made to improve my impression of the hotel. Finally, as others have mentioned, the temperature control in the room is finicky. I will not be returning to the Microtel the next time I visit my family in the area. Read moreGenuine Hotels.com guest review
"best of its class"
Pretty new. Room was well put for like $58.Genuine Hotels.com guest review
"would stay again"
It did what we needed it to. Breakfast was no different than some other hotels we have stayed at. Room was clean. Bathroom was clean. Front desk help was great. For the price we got what we expected.Genuine Hotels.com guest review
"Hotel was not close to mall of America."
Room doesn't look like pictures advertised. Not close to The Mall of America as stated in advertisement.Genuine Expedia guest review
"Surprisingly roomy and very clean!"
We checked in late evening and out about 4am for a flight to Jamaica. So not a long stay but a very comfortable one. Accepts pets which is nice but I never smelled any trace of animals or smoke. Friendly, helpful staff. Would book again for sure!Genuine Expedia guest review
not a bad room for the price - the parking lot was a bit tight with the snowfall.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )