"Nice and convenient"
Good for the money and close to everything like the Mall of America and the Airport. Beds weren't quite as soft and cozy but we made do for the 3 days. It's a typical hotel with the necessities...it's not the Hyatt. Would I stay again? Because of price and location- sure!Genuine Expedia guest review
This hotel had a good size room, a decent breakfast and was an easy on to the freeway, as well as a good price. No complaints!Genuine Hotels.com guest review
Very pleased with the rooms and the friendly staff. They treated us very good.Genuine Hotels.com guest review
"close to class"
First off I have no issue with the comfort of the room. However what I do have an issue with is having to listen to children racing up and down the halls late into the evening and the management not doing anything about it. This went on for 3 nights straight and like I said nothing was done. Also the toilet in my room continuously would back up for […] no reason on my part. Overall had it not been for the fact that this hotel suited my needs for cheap accommodation I would have moved. Read moreGenuine Hotels.com guest review
"Smoke free NOW"
FairGenuine Hotels.com guest review
"I really like the Microtel Inn."
Excellent Service.Genuine Hotels.com guest review
"Filthy hotel close to airport."
It's close to MSP airport but that's the only good thing about this place. The carpet in the room was super stained everywhere. The bathroom had little hairs stuck on the walls. The faucet didn't have a bubbler so the water went everywhere. All 3 pillows were lumpy. But the lady who checked us in was nice. For the price is was NOT worth it.Genuine Expedia guest review
IT WAS A NICE PLACE TO STAY. SMALL ROOM BUT FOR A GOOD PRICE. WAS NOT HAPPY WITH THE ENTRANCE. SNOWED THAT DAY & THERE WAS JUST A SHOVEL WIDTH PATH TO WALK. NOT VERY EASY WITH LUGGAGE. ALSO WASN'T SURE IF THAT WAS THE ENTRANCE BECAUSE IT WASN'T SHOVELED OUT.Genuine Expedia guest review
Bored, unwelcoming, unconcerned front desk staff who show lots of disinterest to their customers. Filthy un-changed bedsheets that smelt of body odor and full of human hair -Genuine Hotels.com guest review
very nice hotelGenuine Hotels.com guest review
"You get what you pay for... and it's not service"
I chose this hotel for a weekend near my family on the cheap. Unfortunately, Microtel embodied the cliche that you get what you pay for, and that did not include accommodating customer service. Upon checking into my room, I first noticed that the toilet was continually running (to the point of it certainly not being usable). When jiggling the handle […] was insufficient, I called the front desk to let them know. The apathetic desk staff said that they were sold out, so I couldn't be moved, but that she'd be able to have maintenance come tomorrow. Thanks. I was left to fix the toilet myself. (It ended up a comparatively simple fix, but still, a guest should not have to remove the lid of the toilet.) When I went to the front desk the next morning to let them know I'd fixed it and maintenance didn't need to come, I found out that the night clerk hadn't even entered a note in the log about the incident, so maintenance wouldn't have come anyway. In addition to the toilet, the stopper on the sink was loose as well, so I had to play with that to get the sink to drain. I again mentioned the toilet issue to the desk clerk when checking out after she asked how my stay was. This only resulted in a shrugged apology, and no further effort was made to improve my impression of the hotel. Finally, as others have mentioned, the temperature control in the room is finicky. I will not be returning to the Microtel the next time I visit my family in the area. Read moreGenuine Hotels.com guest review
"best of its class"
Pretty new. Room was well put for like $58.Genuine Hotels.com guest review
"would stay again"
It did what we needed it to. Breakfast was no different than some other hotels we have stayed at. Room was clean. Bathroom was clean. Front desk help was great. For the price we got what we expected.Genuine Hotels.com guest review
"Hotel was not close to mall of America."
Room doesn't look like pictures advertised. Not close to The Mall of America as stated in advertisement.Genuine Expedia guest review
"Surprisingly roomy and very clean!"
We checked in late evening and out about 4am for a flight to Jamaica. So not a long stay but a very comfortable one. Accepts pets which is nice but I never smelled any trace of animals or smoke. Friendly, helpful staff. Would book again for sure!Genuine Expedia guest review
not a bad room for the price - the parking lot was a bit tight with the snowfall.Genuine Hotels.com guest review
For the price this was a great deal. Rooms were large and clean. Breakfast was available. Although there were no refrigerators or microwaves Dominoes pizza delivered late night pizza. For one night this was more than adequate for our group of 16.Genuine Hotels.com guest review
Ok and I'll probably go back, one issue was keeping the heat/air set right, kept getting too hot. No chair for desk area to do work, had to set on bed.Genuine Hotels.com guest review
"Nice, clean hotel room"
We were surprised by how small the room was, but it was very clean, it had everything we needed, and it was very comfortable.Genuine Expedia guest review
"Convenient. Close to Mall of America."
The television volume didn't go up very high and the remote didn't turn the television on from the bed. Had to turn it on manually.Genuine Expedia guest review
Decent value for the money.....not a lot of frills.....nor are u paying for frills......Genuine Hotels.com guest review
"The heat either had to be on (high) or off :("
Would definitely stay here again! Didn't deal with staff at all so idk how they were but didn't have any problems besides the heat issue. My husband and I, along with our 3 kids had a good stay! It's saying i need to keep writing but really I don't know what to say. Would be cool if the tv wasn't up so high or centered between the two beds. Also would […] have been nice to have a mini fridge for my breast milk. But I knew in advance there wasn't one so that worked out. Read moreGenuine Expedia guest review
Only one thing I was a little disappointed in was no microwave in room. However, there was one I could use on the 1st fl. Room itself was excellent, good feeling of security, absolutely stay there again.Genuine Expedia guest review
Small room, but good price.Genuine Hotels.com guest review
"Small but Efficient"
Was surprised by the size of the room but the layout proved to be very workable. we were there for three days and were comfortable. The bathroom fan did drown out the sound of the planes leaving but surely we can find something quieter. It almost gives you a headache it is so loud.Genuine Expedia guest review
"good hotelclose to the Minneapolis St Paul Airport"
we arrived after dark the hotel. Staff checked us in. We found the room to be quite warm although it was 10 degrees below zero outside. We adjusted the temperature cooler and cooler throughout the night but it never became comfortable in the room. Otherwise the room was clean and although very small relatively comfortable. We enjoyed the continental […] breakfast. There was cereal, yogurt, juice coffee tea. We got in a car and made it back to the airport. Convenient for airports stays Read moreGenuine Expedia guest review
Our only complaint was that we arrived at 1:00pm and were told no check in til 3:00pm even though the room was ready. Since we had no where to go, we sat in the car til 2:30 and rechecked with the desk. They made an exception to the "rule" and let us check in a half our early. The 3:00 check in makes no sense if the room is ready.Genuine Hotels.com guest review
"I really appreciate microtell"
I appreciate the affordable price , I am not looking for a pool, or any of the extra stuff, I want just a simple room with a simple breakfast and a clean environment, and polite staff, I have never been let down!!Genuine Expedia guest review
The stay was nice...decent hotel but the room was really crampedGenuine Expedia guest review
"it was nice"
it was nice for the price but it was clean that's a plus.Genuine Hotels.com guest review
The Staff were very attentive and helpful.Genuine Expedia guest review
"Good budget-wise experience"
We were comfortable and felt safe. The mattresses were a little soft, but the room was large enough for four people. A microwave or coffee maker in the room would have been nice. Overall, we were satisfied with the hotel.Genuine Hotels.com guest review
VERY LOUD. Can hear everything in rooms on each side. Soda machine none of the beverages were cold, continental breakfast wasn't stocked. There was hair in bath tub and sink was dirty. I will never stay here again.Genuine Hotels.com guest review
"Good bed...nice place to stay for the price"
Would stay again for the same price....Genuine Hotels.com guest review
"close to everything"
overall it was good. Did not get the room we originally booked but was ok We got everything we booked for just not the roomGenuine Hotels.com guest review
For the age of hotel looks a lil dated but great hotelGenuine Hotels.com guest review
The experience was pretty good, was only there for about 7 hours total.Genuine Expedia guest review
I got what I paid for and that's just fine with me. I'll recommend this hotel to anyone on a budgetGenuine Hotels.com guest review
"Non-smoking rooms on smoking floor!"
The room and amenities were fair for the price however, I was in a non-smoking room a few doors down from smoking rooms. My room and the hallway smelled strongly of smoke and really dampened the enjoyment of my stay.Genuine Expedia guest review
"NO FREE SHUTTLE TO AIRPORT!! $30.00 each way!!"
I like Microtels. I have been to maybe six in about five years. Simple, efficient - no frills - warm in the winter - cool in the summer. I had a problem with this one. I called the hotel before making the reservation on Hotels.com and asked if they had free/complimentary shuttle service to the airport. Had a brief appointment and was leaving the next […] day. Didn't want to rent a car for a short stay. They said yes. No they don't. They have a taxi service they contract with and you pay. This was not explained to me. Thirty bucks each way to the airport. The night clerk(very nice) did all she could and upgraded my suite. Every Microtel I have been to had their own van and service to the airport - not this one. It was warm and quiet. Good Wifi. The usual simple breakfast. If you are driving it is an affordable place to stay. Taking cabs to the airport and the appointment doubled the expense of this stay. Now you know. This was MY money...my mani/pedi or color my roots or I want new perfume money. Read moreGenuine Hotels.com guest review
"Convenient off of freeway."
Liked having the continental breakfast. Quick and easy.Genuine Hotels.com guest review
I stayed at this hotel one other time earlier this year and had a huge and wonderful room. This time was slightly disappointing. The first room had a water leak under the sink and the vent fan was so loud when it was first turned on it would have awoken the dead. Then I was moved upstairs into a better room however it was still disappointing because […] it was not like the room I had earlier this year. I had another person with me this time and again had my service dog. Staff was great and rooms were always clean! Nice location and close to everything I needed and the lawn was perfectly groomed. My dog loved the extra bed. Read moreGenuine Expedia guest review
A little disappointed in the breakfast!Genuine Hotels.com guest review
Keep the good workGenuine Hotels.com guest review
"For the price it was fine."
My room was pretty clean, but the elevator and other common areas weren't super clean. Rooms are TINY, but if you're by yourself they're fine. Bathroom light was blinking and exhaust fan sounded like a jet engine. It feels like this hotel is poised for a renovation. On the plus side, the coffee in the morning was great, as were the bananas, they have […] HGTV on the cable package, and it's pretty accessible if you're traveling with someone using a cane. Read moreGenuine Expedia guest review
"Best hotel I have ever stayed in"
I called the hotel to see if they had elevators cause my brother can not climb stairs and they told me yes and that was the end of that! NO; when we checked in, the had us set up with a handicap room on the 1st floor almost right by the front door with handicap parking right there. Some of our visits were changed and the clerks was happy to make us […] new mapquest maps to find our way around town. Everything about this hotel was super service. Read moreGenuine Hotels.com guest review
Smelled funny. Everyone was rude. Blah blah. NooooooooooooooooooooooooGenuine Expedia guest review
"Acceptable for the price"
Cost was really reasonable but the rooms were incredibly small and dated. Staff were average.Genuine Hotels.com guest review
"Dirty, small room in the middle of nowhere"
Nothing wrong with a small room in the middle of nowhere -that's why it was cheap, right? But I did not expect crumbs on the pillows and floor, two empty cans in the trash, and AAARG a stiff hair glued to my hand towel. I tried to make tea in one of the foam cups available downstairs and couldn't drink it: the cups were probably stored next to the wherever […] people are allowed to smoke, so the foam had absorbed the stench. I can only hope that the sheets had been changed. Yuck. Read moreGenuine Expedia guest review
"Small but clean"
We just wanted a clean, affordable hotel that wasn't hundreds of dollars a night to stay at for our annual Vikings game/ Mall of America trip.This was a great find, would stay here again.Genuine Expedia guest review
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