"Better than expected"
There were a couple of glitches, but it general it was better than expected. It turned out we needed to be near Terminal 1, not 5, and that was close by. There was a door banging incident next to our room, and a waiter who forgot about us; otherwise, things were good.Genuine Hotels.com guest review
Expensive to get to after 11:30 pm.Genuine Hotels.com guest review
"Good for transit but don't expect much more"
Just a 5 minute hop from the airport. Unfortunately no free airport shuttle. Cost is around $10 r.t. for the shuttle but runs frequently. Restaurant surprisingly good. Rooms are tiny but functional and clean.Genuine Hotels.com guest review
"LHR Overnight 2"
Hotel was very suitable for overnight. Room was described as one double plus one single, but only was one double - just a detail as I was traveling alone. Rooms are smaller and work area is minimal. WiFi is slow.Genuine Hotels.com guest review
The room was appropriate for the price; not spacious but just right for the night. Staff was very accommodating for early arrival. Hotel restaurant was basic and good for the hungry.Genuine Hotels.com guest review
"Convenient to Heathrow airport"
Liked it---would stay there again!Genuine Hotels.com guest review
"It's an airport hotel"
So don't expect it to be something else. Rooms are cramped, it is overpriced and it is surrounded by other airport hotels. But it is what it is. It does not have a cash machine, which was a real nuisance for us.Genuine Hotels.com guest review
"Clean basic airport hotel, good for a few nights."
Ibis Heathrow hotel was satisfactory for a one night stay before the flight for the price we paid. Clean and reasonably priced. Room was super small, but the bed was very comfortable. The hotel description should list free bus directions to this hotel from the Terminal 1-3 bus station. There are three complimentary shuttle buses: 111, 105 and 140 that […] would take you to the hotel. If you traveling to the airport hotel, you walk right in and don't pay anything. However, you'll have to take Hoppa Shuttle (4.50lb per person) to reach terminal 4-5. This bus runs every 30 minutes from 5am to 12am and takes about 35 minutes from Ibis to the terminal. You can also take complimentary buses to the terminal 1-3 and use train there to get to terminal 4-5. If you need to get to the center of London, there is a tube station by the Terminal 1-3 and bus station. It takes about 1 hr to reach the city. I got all this info from Tripadvisor and the hotel front desk. But I strongly suggest for HOTELS.COM to add these directions to Ibis Heathrow info. Read moreGenuine Hotels.com guest review
This time was good.Genuine Hotels.com guest review
Worked fine for the one night stay. Close to Heathrow with the 24hr public bus close by. Had to pay for wifi which was annoying.Genuine Hotels.com guest review
The hotel location is good. The beds are really comfortable. The staff are friendly and helpful.Genuine Hotels.com guest review
"great location for Heathrow and tubes"
This is the second time we stayed here, and it was perfect for our needs - an overnight close to Heathrow, with a free shuttle, before flying home the next day. Pleasant and clean, - friendly, helpful staff. Would stay here again. Shower gel/shampoo provided, but bring your own lotion, conditioner and washcloths (Americans)!Genuine Hotels.com guest review
"Good Value for Overnight by Heathrow"
Very convenient location; good value for staying by Heathrow. Has restaurant and bar, which is open until 1 am for late-arriving guests. Bathroom has a small bar of soap but not shampoo or lotion. Hair dryer.Genuine Hotels.com guest review
"Decent and affordable for quick stay near Heathrow"
Clean, modern and well-maintained rooms. Affordable and close to Heathrow. Definitely good for a one or two night stay. Downsides are beds and rooms are wicked small, not much to do in the immediate area, have to pay for WiFi and use an outside service to do so (but unfortunately this seems to be standard at London hotels-- I can think of 3 or 4 others […] where it was the same thing for WiFi). Probably not a good place to stay for an extended period especially with two people due to size of rooms and lack of things to do in the immediate area, but if you need a cheap, clean hotel for a night or two and you're flying out of Heathrow it's a pretty good deal. Read moreGenuine Hotels.com guest review
"Excellent choice for overnight layover"
This hotel is very convenient for its close proximity to LHR terminals. Staff @ the checkout was very courteous and greeted with a smile. The food at the hotel restaurant was somewhat overpriced from American standard. I would say that the overall experience and stay was reasonably good, would recommend for an overnight stay for budget minded folks […] . Read moreGenuine Hotels.com guest review
some disturbance during the night. Hotel security investigated right away. Room small and cramped.Genuine Hotels.com guest review
I especially liked the breakfast and coffee. Waitresses were really nice.Genuine Hotels.com guest review
Very comfortable. I ate in the bar food was great and prepared in a timeley manner. Clean and comfortable rooms.... Excellent serviceGenuine Hotels.com guest review
Convienently close to terminals 1, 2 & 3 Heathrow but a bit further to terminal 4 & 5.Genuine Hotels.com guest review
We stayed one night here. It was a nice stay. Nothing special though. There was a breakfast in the morning but it was quite pricey. The location is close but we arrived after the hoppa bus was running and it cost 30£ for a taxi. Other than that it was just another hotel.Genuine Hotels.com guest review
We had to overnight at Heathrow before a flight back to the U.S. This hotel was very convenient, clean and comfortable. Great breakfast at the restaurant!!! Would stay there again.Genuine Hotels.com guest review
-Convenient location to/from Central Bus Station (terminals 1-3) and Terminal 5 via free local buses to Harlington Corner (105/111 from Central and 423 from/to T5). -SLOW service. I was waiting in line for 15min to check in/out on the evening of the arrival and the morning of departure. The sad part was that there were only 3 people in line so the wait […] time was simply inexcusable. Also tried to call reception from my room at about 9pm to set up a wake up call but no one was answering. -Has a restaurant on site with pretty affordable choices (sandwiches from room service between 4-5 GBP. -Room VERY basic, open closet, no hand/face towels (only big bath ones), hand soap provided as well as shampoo/shower gel mix. Only one small trash can in bathroom. Room was supposedly a double but I'm not sure if 2 people would fit comfortably in there. -Comfortable bed, good A/C system, nice shower/bathtub. Flat screen TV with basic british and international channels. -Has an electric kettle with tea/coffee supplies which is placed in a corner without a power outlet. -Nice view facing the village. Read moreGenuine Hotels.com guest review
T. V. didn't work, carpets were dirty, clogged sink, noisey heater, no tissues, very disappointed.Genuine Hotels.com guest review
"Monday 20 January 2013"
A great hotel to say. Wish the Hoppa was cheaper.Genuine Hotels.com guest review
"Spend a few more bucks for a better place"
The Ibis was only a 10 minute free bus ride from Heathrow. Not too terrible if you're just spending the night before flying. But if you're staying for longer than a day, go next door to the Holiday Inn or Marriott. When we got there, they didn't give us any shampoo so I called the front desk. They told me to go downstairs and get it myself! I didn't […] feel like arguing so I went to the front desk and they told me "we usually charge for this." I corrected the guy and told him the shampoo dispenser in the bathtub was empty, and he didn't bother apologizing. This hotel charges extra money for pretty much everything. You will get just a bare-bones room. I knew I wouldn't be getting a Ritz but I've stayed in Ibis hotels before and this one was the crappiest. Spend a few extra bucks for something nicer, it's worth it! Read moreGenuine Hotels.com guest review
"Close to free bus service to and from Heathrow Air"
The place was nice. Getting internet in the room was too high a price. The restaurant was too high as well. Next door you could get free internet and better prices for food at a bowling alley!Genuine Hotels.com guest review
"convenient for airport"
Not too expensive, perfectly comfortable for staying over before flight out of Heathrow. No problem taking free local bus to the airport, though if you're carrying a lot of luggage, it will be a bit of a hassle because there's no dedicated luggage area on those local buses.Genuine Hotels.com guest review
Quick check in, helpful staff. Clean facility. Location near Heathrow.Definitely recommend this facilityGenuine Hotels.com guest review
"Convenient to Heathrow"
Excellent in every respect! Affordable when considering the cost of adjacent facilities in London.Genuine Hotels.com guest review
"Overnight in and out of Heathrow"
The hotel was nice, nothing spectacular to write home about, but a good clean bed with nice staff on an overnight layover from Heathrow. Unfortunately the delay in the flight made it too late to use the Hotel Hoppa bus upon arrival and the cab fares from Heathrow are absurd (29 pounds). The Hotel Hoppa bus was very easy to use in the morning though […] and got us to the airport very quickly and easily. The bed was comfortable, but the wifi was only available at a surcharge (in the room anyway). Read moreGenuine Hotels.com guest review
"Very nice and clean hotel."
Very nice and clean. Friendly stuff. The only drawback is the distance from the airport. Taxi costs GBP 17.5 to terminal 4 and GBP 12.5 to terminals 1-3.Genuine Hotels.com guest review
Hotel was ridiculously cheap for Heathrow and clean and comfortable for me and my daughter, Full breakfast for 7.50 kids eat free too! Will stay there again next time I am in London!Genuine Hotels.com guest review
"Awake at midnight"
Everything was fine until the fire alarm went off at 5 minutes past midnight. It seems that someone was smoking in there room. I hope you threw the book at him/her, Other than that everything was very good.Genuine Hotels.com guest review
We stayed several times at this hotel and had a good impression, but this time it was very dissapointing: cold, no heating, unhealthy smell of mold, broken toilet. We suggest to the management of Ibis to take some serious decisions to correct these issues.Genuine Hotels.com guest review
"Very comfortable stay"
I really like this hotel. We stayed here once before, several years ago before a flight out of Heathrow, and it has been a great experience both times. The hotel is clean, modern, and the staff is exceptionally helpful and friendly. It is convenient to local bus service and shuttle to the airport. The staff is very knowlegeable concerning these services. […] There are free computers for guest use in the lobby, and a nice restaurant in the hotel, not unreasonably priced. If you want something else, however, the nearest restaurant is fast food about a 10-min walk away. It is was a wonderful stay, for two nights, this time, and I will stay here again! Read moreGenuine Hotels.com guest review
"Ibis Heathrow Airport"
I wanted to get to a hotel quickly after my evening flight arrival to catch my early morning departure flight. The wait for the hotel bus was about 30 minutes and the ride to the hotel at least 20 minutes. The morn wait for the bus about 20 minutes. So rather disappointing there. The hotel lobby and lounge area were rather smoky and crowded and a wait […] to check in. Once in my room it was very clean, fresh, safe and felt comfy. Read moreGenuine Hotels.com guest review
"Perfect for early Heathrow flight"
Close to airport, clean and comfortable, although few amenities. Great price/value.Genuine Hotels.com guest review
"Great for overnight near Heathrow."
Super comfy bed and pillow. Food available 24/7. For some reason, the toilet in our room wouldn't flush.Genuine Hotels.com guest review
"Conveniently located near airport"
This hotel is convenienly located near Heathrow Airport, However, I probably would not stay here again. The staff were not very helpful. Ehwn we asked for another towel because there were only 2 in the room for 3 of us, the lady at the front desk seemed hesitant to give us one. Also, they do not provide hand towels. The room was so small it was clautrophobic. […] There was a single bed which was to be pulled out for the third person ( a child) but if we'd done that we would not have had anywhere to walk in the room so the three of us ended up sleeping in the same bed. The restaurant served decent food but the service was slow. Read moreGenuine Hotels.com guest review
"CLOSE TO AIRPORT"
CONVENIENTGenuine Hotels.com guest review
"Passing thru Heathrow London"
Room was EXTREMELY small, about like a cruise ship cabin. Internet was very high, the premium TV channels was extra, no safe in the room as they said there was and their bathroom amenities was soap. No shampoo or wash cloths , so bring your own. The room was clean and there was a coffee / tea maker, and the hotel has a convienent location.Genuine Hotels.com guest review
Hotel is nice but they gave my room to someone else before I arrived. When I tried to check in they said my room was being used and had to clean one that just became vacant.Genuine Hotels.com guest review
"Avoid at all costs"
I chose this hotel because it was close to the airport and I had a very early flight out. I didn't expect much from an airport hotel but I was still extremely disappointed. They charged a fee for their wireless internet and offered a computer in the entry area with a generous 15 minutes of free use. With the dial up connection they have it takes the […] whole 15 minutes to bring up Google. The hallways reeked of mold and the rooms were extremely cramped. They didn't appear to have been cleaned in a long time. The bathroom was so nasty I refused to shower. There was someone else's hair in my sheets so I don't have confidence that they even change the sheets. Read moreGenuine Hotels.com guest review
You get what you pay for and granted we didn't pay a lot for this hotel room. We arrived exhausted after a long haul flight from NZ only to find half the electricity in our room out of order namely the power points, tv and kettle. We couldn't get thru to reception to let them know so my husband went down and told them only to be told someone would be […] up to check it out. This never happened so we couldn't have a cup of tea, watch tv or use the blow dryer. We complained in the morning and were given complimentary breakfast which was great.. Read moreGenuine Hotels.com guest review
"Airport hotel with friendly service and bar"
Its an airport hotel little more. Room is ok, like a 2.5 star. They charge for wifi but if you have boingo you can login without paying extra. The staff is VERY friendly. The restaurant was pretty good too, had a good tikka masala. Restaurant prices were a bit high but not outrageous and food was better than expected. There is a pretty good bar scene […] there the night i was there. A lot of people from 18-40 hanging out. Very friendly atmosphere and good bartenders. Hotel doesnt have any transport but you can buy a round trip ticket on Hoppa Bus for 8 pounds. Beware no ATM on site, you have to walk a block to holiday inn or go next door to the bowling alley. Its a good 1 night hotel by the airport. Read moreGenuine Hotels.com guest review
"A convenient place to sleep...but no more"
Very small room but good price and close to Heathrow for morning flight.Genuine Hotels.com guest review
"Smallest Hotel rooms in the world"
The room was incredible small, the windows wouldn't open and the fan was so noisy we didn't sleep all night. The coldest setting on the fan kept the room only slightly cool. Pay more. Get a better hotel.Genuine Hotels.com guest review
The room was neat but didn't offer many amenities (shampoo, washclothes, clock). They did provide two computers with free wifi in the lobby but I had to wait in line for a long time. Having free wifi throughout the hotel and a free continental breakfast would have made this the perfect stay. It was nice that I could buy a ticket for the airport bus […] right in the lobby! Read moreGenuine Hotels.com guest review
Noisy, too small of a room, didn't like it at all.Genuine Hotels.com guest review
"Conveniently located for air travellers."
Overall hotel quality is slightly below average. Shuttle should be free of charge in order to attract more customers.Genuine Hotels.com guest review
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