"One night near the airport."
It was ok but seemed a bit tired and need of some updating.Genuine Hotels.com guest review
the staff were very friendly and they had a great breakfast and a nice pool for my kids.Genuine Hotels.com guest review
"I'll be back"
We had a great stay loved the pool. And breakfast was just the way we needed to start the day.Genuine Hotels.com guest review
Family stay with myself, my husband and my two daughters. Room was clean, easy to adjust the heat. The pool and hot tub were good the first night but the next morning, both were cool to luke warm.Genuine Hotels.com guest review
We booked this hotel because I called the day before to make sure they had continental breakfast available at 3:30am with our early flight. I was assured they actually had a buffet that was set up at 1:30am specifically for early flyers. Upon arrival at the hotel we were told they cancelled early breakfast 3 weeks ago and nothing is available at the […] time we were leaving. This was very upsetting since I checked in at 10pm and had 3 children with me. In addition, we did not park a car and leave it there - we only stayed for a couple hours since we took a shuttle at 4am. The next day there was a charge on my account for parking $5/day = approx $40. So now on vacation I needed to call the hotel to have the fee reversed. They did do that with no problem, but it was very inconvenient on my end. Inside the room - it was not very clean. Pillow cases were stained and had makeup on them. Entertainment center was falling apart - literally! Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Milwaukee Airport, WI Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services in regards to the parking and breakfast issues. We hope for another opportunity to exceed your expectations
"It was okay!"
There was not a lot of variety for breakfast. The halls were noisy that night. The pool was great.Genuine Hotels.com guest review
"Solid stay hotel"
Comfortable stay overall. The lady at the front desk was excellent, efficient, and had a nice sense of humor. The room was a little older but clean and quiet. The bed was average but I slept okay.Genuine Hotels.com guest review
Quick stayGenuine Hotels.com guest review
Breakfast was terrible. Made a waffle & the batter was sour. Raisin bran raisins were like chewing rocks. Personnel were very friendly and helpful. Room was OK but Hotel needs an upgrade.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Milwaukee Airport, WI Thank you for your recent response regarding your stay with us here at the Countryinns & Suites Milwaukee Airport. We are currently renovating . We are also due to have some large renovations at the end of the year which will bring a new refresher to our property. We hope that if you are in the area again for business you will come stay with us again and check out all the new improvements we are making!
"Late shuttle in early morning"
Shuttle to the airport was 15 minutes late. Too early in the morning to get up to wait for a late shuttle. Airport shuttles must be on time.Genuine Hotels.com guest review
"Time accommodation just okay"
It was good I wish they were able to be a little more accommodating on time since I was staying on a Sunday to Monday. But other than that it was nice.Genuine Hotels.com guest review
"close to airport but also dirt"
The staff was nice but the hotel felt very dirty and outdatedGenuine Hotels.com guest review
Needed a place between Milwaukee and Chicago. Hotel was fairly clean but in need of updating. There was a not too fresh odor throughout the hotel and especially in our room. Remote didn't really work and the shower felt somewhat like someone spitting on me. Staff was nice and breakfast was good.Genuine Hotels.com guest review
Very friendly. Breakfast offered was very edible coffee excellentGenuine Hotels.com guest review
We stayed there for three days over Christmas. Great service very friendly. Niice pool area. I would definitely stay there again.Genuine Hotels.com guest review
Continental breakfast was great. Pool not as big as it appears in pics.Genuine Expedia guest review
our granddaughter was in college was not able to make it home for Thanksgiving so we went up there to see her and it was a really great day and that everything was just perfect in hotelGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Milwaukee Airport, WI Thank you for your response. We are happy to hear that the stay was enjoyable and we look forward to seeing you on your next visit when you are in town next. Regards, Jeff C. General Manager
"A HOME AWAY FROM HOME"
Stayed on the remodeled 3rd floor and was so very comfortable. Breakfast was fresh and hot. I heard there were more upgrades coming. This may be my go to place when I visit Milwaukee.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Milwaukee Airport, WI Thank you for your response. We look forward to your next visit when you are in town next. Warm regards, Jeff C. General Manager
"Not what we expected"
Check in was pleasant. Room clean. Bed had major slant to the center. (They were updating and did not get to our room yet. Based on the number of guests had not gotten to many or were saving them for others,) The thermostat would only go down to 65 degrees, It felt hotter than that all night. I tried to turn up the fan to circulate the air but it was […] weak and wimpy. Breakfast was to start at 6 AM we got there at 6:15 AM. Staff had not started to set up. My wife plugged in the waffle iron. Items that were supposed to be hot were not. Items that were supposed to be cold were not. There was no milk in the milk machine. They brought out a gallon milk jug, half full, that the said was from the refrigerator. It was room temperature. There was a serving tray that was supposed to hold something hot. They started warming it up about 6:30. We did not see what was going into the tray because we left about 5 min. later. We had pre-paid so check out was fast. The clerk was sitting on a stool away from the desk. We interrupted him. Asked what we needed to do to check out. We needed to put the key on the counter. We asked if we would get a receipt. He said we had to get it on line. That ends the saga. If staff does not want customers that is fine with us. We won't be back. Read moreGenuine Expedia guest review
Response by Country Inn & Suites By Carlson, Milwaukee Airport, WI Dear Jim, I thank you for your comments. I would like to apologize about the problem with the air in the room not circulating and with the the breakfast not being set up on time and with the front desk agent not being at the desk. This is not indicative of our hotel and my apologies. Once again I apologize about the events that took place. Regards, Jeff C.
"Convenient hotel to Milwaukee airport"
They charge daily parking fee now, which is deceiving. Park and Fly package used to be the main reason to stay there. The airport shuttle is "free." But, now the main reason I would avoid going back there is that there were other guests that made me feel uncomfortable. I could feel the reality of the crime issues there.Genuine Expedia guest review
"Good place to stay"
Staff Friendly and helpful. Breakfast was good. Lots of choices. Room clean and comfortable. I would stay here again without any hesitation.Genuine Hotels.com guest review
"Inattentive Front Desk Clerk"
The front desk clerk was outside hang'n with friends when we arrived to check in. After waiting about 5 minutes she came in and checked us in. We went out to get our luggage and she was back outside with her friends, the phone was ringing off the hook, never answered as she was too busy with the buddies outside. When we left in the morning, we looked […] for a front desk clerk for about 10 minutes, finding none, we left. Room was clean, bed not so comfortable. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Milwaukee Airport, WI We appreciate you taking the time to write a review of your stay. We are happy to hear your room was clean, we will make sure to reevaluate our bed along with touching base with our front desk. We hope to serve you again with the exceptional service you expect.
Close to airport and had transportation to airport which was a plus. Accommodation were compatible.Genuine Hotels.com guest review
Wish we were told at the time of booking that the hotel is under renovation... our room was nice,, had a suite but it was clearly in the middle of construction and change... dog rooms were above us???? strange idea??? anyway, it was fine.. a bit pricey for what we got.. close to airport.. bed was comfy.. breakfast fine, basic... woman at the desk when […] we checked in, VERY nice.. guy when we left, just ok... breakfast woman very nice and friendly... Read moreGenuine Expedia guest review
Front desk clerk was very friendly and attentive to our needs and expected late arrival. We called him prior to arriving and asked him about a few restaurants in town. He gave us several choices and we picked one we offered, it was awesome! Rooms were very clean and well kept. We were a bot surprised that the rooms all had non smoking stickers on door […] but two doors down from us on the way to our room they were smoking like crazy when they opened the door. I would hate to be the next person renting that room! Breakfast in the am was super, well stocked and hot. Read moreGenuine Hotels.com guest review
"Convenient to downtown"
Excellent staff, friendly service, very clean - in our room and in the general hotel area, comfortable and convenient to downtown Milwaukee.Genuine Hotels.com guest review
"Nice place. ."
Great price for my 2 night stay. . Awesome customer service. .Comfortable bed..will stay here again if I am in the area again. .Genuine Hotels.com guest review
It was a nice place. The pillows were not very comfortable and the room temp was hard to keep comfortable. The staff was excellent. Easy check in and check out. There was never a wait for the elevator. The breakfast was fine but some of the uncut fruit was spoiled. I would stay there again. Not bad for the price.Genuine Expedia guest review
"nice and quiet"
I stay here often when I come to Milwaukee. It is conveniently located and the soundproofing is effective. The beds could be a bit better but they are acceptable.Genuine Hotels.com guest review
"Very nice, 2nd time staying for business."
In a nutshell clean, quiet and staff were outstanding.Genuine Expedia guest review
The room was great and very clean, the only reason I docked a star was that when we got in some one had forgotten a full McDonald's meal in the microwave and our phone didn't work. But the staff was excellent and fixed the phone right away and apologized profusely for the mess in the micro. The pool and spa were great, they had fresh baked cookies in […] the lobby at all times and the breakfast was very good, quite a spread. Very happy and would stay again Read moreGenuine Expedia guest review
Very old feel to the hotel. Seemed very dated and some of the interior things needed fixing. Wall outlets were very loose, bed was odd, low to the ground single mattress type.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Milwaukee Airport, WI We apologize you were not satisfied with the condition of the hotel and the issues you encountered with your room during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
"Excellent experience at the Country Inn & Suites!"
Came to the Milwaukee area for a weekend stay, as part of a trip up to a Packers game. After checking what was available from Green Bay to Milwaukee on Hotels.com, decided on the Country Inn & Suites based mostly on an excellent deal for a suite, and the fact we wanted to go sightseeing in Milwaukee. We were very glad we did! We arrived early, and even […] though it was obvious the hotel was quite full (lots of other football & baseball fans there judging by all the jerseys), the staff found a room that had been cleaned and allowed us to check in. The suite was spacious, with a separate bedroom closed off by a door, allowing the use of 2 TVs at once (important when one spouse wants to watch football, and the other prefers movies!). Although this hotel is a mile or so from the airport I never heard a plane the whole weekend. The breakfast was better than average, and even though they had a full house the staff managed to have all the breakfast items available during the morning rush. Being 2 blocks off of I-94 meant that it only took us 10 minutes to get to downtown Milwaukee, which is about 6 miles away. Everyone who worked there had a smile for us, and made our stay very comfortable. And when we asked for a late checkout on Monday we were once again graciously accommodated. Other nice features were the indoor pool, cookies available all day, free parking, and the refrigerator, microwave & the extra sink in our suite. Read moreGenuine Hotels.com guest review
Very nice room. Hotel in a good location and area. Easy to get to most attractions in MilwaukeeGenuine Hotels.com guest review
"easy access to the airport"
stayed to catch an early flight. It was perfect.Genuine Hotels.com guest review
Perfect for one night of passing through.Genuine Hotels.com guest review
The room was very nice and quite spacious, the only complaint we had, was that there was only one chair in the room. Usually there is a desk chair and a leisure chair. This had a nice size table and one chair. My husband asked if we could have another chair and was told no. It made it difficult for both of us to use our computers at the same time since […] only one could sit on the chair. Read moreGenuine Hotels.com guest review
"Nice quiet hotel close to the airport."
Nice hotel staff. Really comfortable bed. Loved the down pillows. Great breakfast. Clean facilities. Good price. Would definately stay there again. Would definately recommend to family and friends.Genuine Expedia guest review
Everything was fine with this hotel. We stayed here after a 10 day road trip and was very comfortable, quiet and the staff was welcoming. I would stay here again.Genuine Hotels.com guest review
Hotel was not bad. Needs some updating. It was clean and comfortable. Hotel staff was very friendly and helpful. Rates were affordable.Genuine Hotels.com guest review
"Great place to stay for early flight out"
This hotel was clean, comfortable, and convienient. Has a McDonalds right next door for kids, lots of fine dining in the area within a few miles. Easy to get to and quick to get to the airport. Really nothing to complain about.Genuine Hotels.com guest review
"Nice hotel with easy on and off hiway"
We enjoyed the larger rooms and cool sleeping conditions. Hallways were very warm during move in. Staff was friendly and helpful. Yummy cookies!Genuine Expedia guest review
"Good choice for an overnight stay during a long tr"
The hotel was clean, convenient and reasonably priced. No covered parking for motorcycles though but fortunately it was nit needed.Genuine Hotels.com guest review
"Convenient to Bus to Downtown"
Overall, my stay was ok. NOT stellar. Lot's of families at this hotel. Small breakfast area. Breakfast was terrible and I am not a picky eater... eggs shaped like a disk... not even looking like scrambled eggs! lol very little fruit leftovers from the day before. If you're gluten free like me, bring your own cereal and fruit! Gym is a joke... one step […] machine that does not work, two treadmills, a recumbent bike and a small resistance exercise combo. Here's the rub... no circulating air!!! turns into a sauna after 10 min not to mention the stuffiness. Heaven forbid someone else workout along side you.. ugh!! The pool is small and looks like it is in need of a cleaning and refreshing the pool chemicals. I won't even mention that the whirlpool looks more like a cesspool.... very dingy greyish water. I did not get in either. The plus side: my room had a microwave and a fridge... there was a McDonalds across the parking lot, a gas station across the street (for small convenience items), and the bus stop right next to the hotel that went to the Downtown ilwaukee area. Also, they provide a free shuttle ride to/from airport. I may stay here again because of the price, but will bring my own breakfast treats and workout in my room. I'm not a picky or pretentious person so as long as the bed is comfy, I have a microwave & fridge, hot water, a shuttle ride and is close to public trans... I'm a happy camper. :) Read moreGenuine Hotels.com guest review
"hotel personnel are exceptional"
greatGenuine Hotels.com guest review
Clean and comfortable room, friendly staff, decent breakfast. Convenient to the highway and airport. Airport shuttle service was prompt and pleasant. I was very happy with this hotel.Genuine Hotels.com guest review
Our check in was amazing! The man who checked us in way really very kind and thorough. Room was cozy and well taken care of. I'd stay here again.Genuine Expedia guest review
"Clean room. Staff was very accommodating"
Room was freshly steam cleaned. Staff was excellent. Only down was that plumbing ran slow. Otherwise stay was amazing. Beds very comfortable. Best sleep in a hotel i have ever hadGenuine Expedia guest review
Clean rooms, great cookies, and flavored coffee creamer!Genuine Hotels.com guest review
"Nice hotel convenient to airport"
On our visit to Milwaukee for Beach Nationals, we found this hotel to be very nice and convenient. It was a short 20 minute drive to Bradford Beach and much more affordable than the hotels in the city. We would stay here again.Genuine Expedia guest review
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