"Excellent Customer Service"
Cindy the manager was absolutely amazing ! She helped us with directions and restaurant suggestions, decorated the room for our friends bday celebration and supplied Cupcakes..... Now that is 5 star service! Thanks again Cindy!!!Genuine Expedia guest review
The 2 bedroom suite was very spacious. Front desk Staff were super friendly. Swimming pool was ok. Shower in room was horrible. Breakfast each morning was excellent. Overall experience was pretty good. I would stay there again.Genuine Expedia guest review
great location in the city, cheap and good qualityGenuine Expedia guest review
The only negative feedback is that we were in room 1107 which was right next to the cleaning supply room. I didn't mind until the house keepers would leave cups, bottles of pop outside the corner of our room. I didnt communicate with the house keeps however they were very loud & were swearing in Spanish which I am fluent in. Also, the garage was not […] well kept. It was an entire mess. Read moreGenuine Hotels.com guest review
"Nice spot. Slow elevator."
The breakfast buffet and in-room kitchenette were the highlights of our stay at this hotel. The only bad thing was the elevator, which was terribly slow, with large lineups, especially around lunch hour.Genuine Hotels.com guest review
"Montreal has gone down :("
The fact that Downtown Montreal has lost its European aura, the buildings need renovation, the amount of street people and graffiti have increased is visually disappointing. However, this is about the hotel. Don't be fooled by the exterior of the building. I admit, we were afraid to go on the balcony.. Hehehe.. Other than that, excellent staff, service […] and location. The room was renovated with great taste and was super clean. The kitchen was fully functional and convenient. Also, the breakfast had a great selection and was really good. All in all it was a nice little getaway. Read moreGenuine Hotels.com guest review
Great location, great breakfast and the room was very clean and fresh.Genuine Expedia guest review
The hotel was nicely kept overall, the staff were friendly and helpful if you could find them. It was constantly difficult to reach anyone at reception whether by phone or in person. I felt as though the breakfast buffet was always in a rush to close and get everyone out as soon as 9:30am hit. As well, the parking was terrible! The ceiling was so low […] I had to bend forward at times so I don't hit my head. Parking was hard to find!! Many times we had to go all the way to the 7th level and with a minivan it wasn't easy to do! I feel like we should have definitely been warned about that. However, the rooms definately made up for the parking. They were beautiful, big and bright and very well-kept. I have to applaud the maid service here as they were friendly and accomodating. Overall the stay was ok, but I wouldn't come to this location again. Read moreGenuine Hotels.com guest review
"Great location, too noisy"
Until 2 o'clock in the morning my neighbours were talking, so I couldn't sleep, as you can hear each word and them going to the bathroom. The ventillation system is old and noisy. On the bright side: great location, not far from the heart of downtown. Free breakfast with lots of different foods. Free internet. Slow elevator, sometimes you wait for 10 […] minutes, and when it comes, it is full of people. Overall 3 out of 5. Read moreGenuine Hotels.com guest review
Spent only one night, staff was great, room was clean. Parking may be an issue with limited number of spots.Genuine Expedia guest review
We really enjoyed our stay. The staff is extremely friendly and helpful. The hotel is very clean and the rooms are very spacious. It's perfect for families. The breakfast buffet is excellent with a lot of variety. I would most definitely stay there again! Thank you!!Genuine Hotels.com guest review
"MONTREAL FINEST HOTEL"
we had an amazing time at this hotel , the breakfast was excellent with lost of choices and every day different food great job , this hotel rocks , service the best, keep up the good job well be back for sure, thanks to everyone, azGenuine Expedia guest review
Staff is friendly. The room is quite clean. The kitchen is very impressive.Genuine Expedia guest review
Very pleasant staff. This is not a luxury hotel but it was spotless and very well situated for our needs - 2 blocks from our offices!Genuine Hotels.com guest review
Really surprised by this hotel! Nice, large and clean room. Great location, easy to walk around town. Will definitely book here again!Genuine Expedia guest review
"excellent for families"
very pleased with size of rooms and cleanliness.Genuine Hotels.com guest review
"Great stay in Montreal"
Excellent location in a quiet neighbourhood. Breakfast is included and offers a great variety of food. Everyone in the hotel is very helpful, overall a very pleasant experience. Would recommend this to anyone looking for good value for their money when visiting Montreal.Genuine Expedia guest review
Hotel was easy to get to and we were welcomed right away at the front desk! Rooms were clean, nice pool with great penthouse view, and always nice to have breakfast included! The rates are quite reasonable and we would stay there again.Genuine Hotels.com guest review
"Great location and clean. Not luxury"
PROS One block to Atwater Metro and 4 blocks to Guy Concordia. Walking distance to downtown. Covers all your needs and is clean CONS The kitchenet is a den attached to the bedroom. I wouldn't stay there if I had to cook my own food. The last night we had to move the clocks 1h forward. The clock inside the bedroom didn't update automatically and we […] missed breakfast because of that. A little bit more of flexibility and common sense (extending breakfast time for that day) would have been appreciated. Read moreGenuine Expedia guest review
The staff was very accommodating, breakfast was delicious.Genuine Expedia guest review
staff were friendly and helpful but communication with each other could be better. Breakfast was wonderful both in taste and variety. Room was clean. Kitchen unit was fabulous to have. Only issue was the noise level of the heating/cooling unit.Genuine Hotels.com guest review
Excellent Hotel, for a very good price. Room was very clean, modern, and well-kept. Bed was very comfortable, as well as the sheets, and blankets and pillows. Very nice bathroom with large mirror. Wasnt a fan of the showerhead, but its no issue. 10/10 would stay again!Genuine Expedia guest review
Good location with underground parking. Close walking distance to a metro station.Genuine Expedia guest review
"Some good, some bad"
The location is good, close to the subway.. the breakfast is great The room is of a good size and the bed is comfortable. The kitchen is well equipped and of appropriate size for a studio. Our only quibble with the room was the heater that was too noisy at night. We had chosen the hotel in part because of the pool. That part was a disappointment […] because there is no hot-tub and the pool itself was not overly clean. Also, the signage is a bit strange and both my husband and I found people of the other sex in our changerooms.. We think it is the signage for the sauna which is misleading. There are saunas in both changerooms but the signage for the sauna shows people of both sexes.. weird... Read moreGenuine Expedia guest review
Disapointed about height of indoor parking. we have a SUV and had to park 3 streets down the road at minus 24 degrees.Genuine Hotels.com guest review
I read some reviews on this hotel before I stayed here, and I must say that some people are more critical than they should be! It is an older hotel, but not old enough to make it bad. Here's the breakdown and ratings of things that I see as important: Staff - 10 Cleanliness of room - 9 Bed comfort - 10+ Amenities - 9 Air Conditioning - 9 It is in a […] very convenient location, close to everything I needed. The staff were very accomodating and pleasant! I actualy stayed here two more nights, as my business was not completed in the time that I allowed, and I would stay here again any time! Read moreGenuine Hotels.com guest review
"Everything is good"
Everything is good except having some bad smell from the bathroom sometimes. and we should have queen bed in a room, finally was double bed.Genuine Hotels.com guest review
Great hotel for families or business travelers. Central to almost everything including some great Montreal food. The pool is perfect get away in the winter for kids and breakfast has a great mix of food choices.Genuine Expedia guest review
My stay here was a wonderful experience. The room was brilliant, and the breakfast was superb. I will definitely be returning here next time.Genuine Expedia guest review
Charged for internet use regardless. Bed too firm. Noisy circulation fan. Excellent location and buffet breakfast. Very good value.Genuine Hotels.com guest review
Not a single complaint about this hotel. Very friendly and helpful staff. Very clean rooms. We were upgraded to a one bedroom suite (no extra charge)with kitchen, just because they had one available! It was very comfortable and for the little extra money it would be, I would reserve the one bedroom next time.Genuine Hotels.com guest review
"Comforts of home"
It is nice to have a kitchenette so that you can eat like at home on a longer stay but Montreal has such great restaurants you are tempted to eat out all the time. Always enjoy going there.Genuine Hotels.com guest review
"Home away from home."
Great location, great room, first time I stay in a hotel that comes with a fridge, stove and a microwave. It was a home away from home. The only minor issue I had with the hotel is the fact that I couldn't park my SUV in their parking garage because of the height. There is a place you can park a block away which I can imagine is easier to tolerate during […] the summer but harder to do on a cold January where only half of the street the hotel is on is plowed. In either case I will come back and would recommend this location. Read moreGenuine Hotels.com guest review
the staff was very friendly , but one thing i notice was the pool was not clean other than that everything was fineGenuine Expedia guest review
Great hotel, live the rooms and layout. The only negative was parking( had to park two blocks away and walk back in the snow with my luggage)Genuine Expedia guest review
"Great hotel. Worst sleep Iv ever had"
Everything about this hotel was fine. Nice staff. Quiet. Parking. The only thing that bothered me is that the bed was super uncomfortable and the bed sheets were paper thin. During Montreal winters. It's important to have at least warm sheets and comforters. This is the reason I wouldn't stay here again .Genuine Expedia guest review
This hotel was close to a mall, subway station and a 7-min walk away from the Canadian Center of Architecture so just being close to this place allows you to see a bunch of tourist attractions. The breakfast was great and varied - great way to start the day. Also the convenience of it set up like a studio apartment was like living in your own private […] space within a hotel. I personally would recommend staying here. Read moreGenuine Hotels.com guest review
"Quite neighborhood, not far from downtown."
Quite neighborhood, not far from downtown, very close to metro station. Ideal place to stay if you plan for more than 3-4 days.Genuine Expedia guest review
"Excellent except for parking"
The hotel is in excellent condition. However, I could not park my SUV in the hotel underground parking lot due to a height restricitions. I had to park my vehicle two blocks away at the Montreal College parking lot, which is outdoor parking.Genuine Hotels.com guest review
"great breakfasts included"
good price clean and good condition great breakfastsGenuine Hotels.com guest review
"Weekend at the Musee des Beaux Arts"
Excellent location for easy access to the area around Bishop. Lots of small restaurants and clubs, decent shopping and galley visits.Genuine Expedia guest review
"Excellent Hotel for short trips"
I enjoyed my stay.Room was clean and bed was very comfortable. Staff were polite and very helpfulGenuine Expedia guest review
"Good location, rooms need better bedding."
Size of the suite was large and the location was excellent as you are a block away from the Montreal Forum and Atwater mall which is great for access to the metro system. Only downside were the room conditions as the shower had very little water pressure, the heating didn't work in one of the bedrooms which made it very cold during the night. Another […] negative was the bedding as the comforters are very thin so it was like sleeping with a regular sheet only. Read moreGenuine Expedia guest review
"Residence Inn - Marriott"
Great value... staff was super helpful and friendly... also found that the noise level in the rooms was minimal.Genuine Expedia guest review
This hotel is perfect location. Close to so many amazing boutiques, cafès and stores. Everything is within walking distance. The hotel it's self is very nice, it resembles an apartment with upgraded amenities of a condo. Very Chic! Staff was friendly and free full breakfast is included. Down side is that the parking space for the hotel is very small. […] One night there was no parking and had to park on the street. The hotel gladly compensated us back for the price. Note there is a lot of street parking infront the hotel, take that into consideration. Read moreGenuine Expedia guest review
I think it was great. I was looking for an in expensive place for 2 nights without sacrificing quality of comfort and this hotel didn't disappoint. Plus free breakfast that was delicious. Can't go wrong.Genuine Hotels.com guest review
Staff very helpful and friendly ! loved that it was very close to my favourite club !Genuine Hotels.com guest review
"Enjoyed my stay."
I would stay here again when I next visit Montreal.Genuine Expedia guest review
"The wedding Trip"
Overall it is a good stay. Free breakfast, TV, internet...No time to use the pool so i have no comment. The hotel needs to upgrade such as carpet and bathroom. My shower head is leaked. The room is clean. The beds are comfortGenuine Expedia guest review
"A most enjoyable experience."
Very cozy-2 queen beds + tv,living room + tv,Kitchenette .Very friendly staff-fully bilingual.Excellent location-subway Atwater quite nearby.Excellent shopping opportunities and eating places-all nearby.With the 1 or 3 day pass cards you cover great distances quickly and spend more quality time enjoying the city.Airport is 40 Can dollars away by taxi […] but the pass covers the very frequent and on time shuttles to and from the airport.Even if you check out for a day or two (to visit Quebec city -guaranteed to be one of the best experiences in your life!),the staff will gladly store your suitcases for you -for free of course.Breakfast is included and excellent in taste and variety. In short ,we had a most pleasant stay - not only at the hotel,but in the province of Quebec. Read moreGenuine Expedia guest review
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