Bra och fräscht hotell! Väldigt prisvärt! Något långt till tunnelbana och krångligt med buss på kvällen, vi ville va ute längre och bussarna och tåget till Euclide gick inte senare än tunt 00.00. Fanns säkert nattbuss men vi åkte taxi, helt ok pris. Väldigt trevligt personal och stort plus för väldigt fräscht badrum! Vi tyckte också om området, lugnt […] och fint, kändes tryggt! Read moreGenuine Hotels.com guest review
L'hotel est dans une impasse, mais une partie donne sur une rue, une école et un parking à deux roues.... Qui plus est l'insonorisation à l'intérieur n'est pas au niveau habituel des best western. Pas de restaurant, mais petits déjeuner corrects.Genuine Hotels.com guest review
"buono per viaggi di lavoro"
buona ed il personale ad accoglierti è veramente gentileGenuine Expedia guest review
Sauberes Hotel, bequemes Bett, free wireless, Frühstück okay, Service beim Frühstück sehr gut, an der Rezeption mangelt es an Herzlichkeit.Genuine Expedia guest review
Bra pris, bra frukost, bra service. Läget ett lugnt mycket elegant område med få men mycket bra restauranger, läget dock en bit från alla sevärdheter.Genuine Hotels.com guest review
Accanto all'eleganza e alla cura della struttura, si nota la discreta disponibilità del personale. Seppure non centralissimo è abbastanza ben posizionato e collegato.Genuine Hotels.com guest review
Mukava, sopivan pieni ja rauhallinen hotelli missä autettiin kun kysyttiin. Remontti meneillään mikä haittasi terassin käyttöä. Ei pienen kävelymatkan päässä keskustasta, bussipysäkki kyllä heti hotellin ulkopuolella.Genuine Hotels.com guest review
THIS HOTEL HAS AT ONE TIME BEEN A 4 STAR, THE STAFF IS NICE AND UNEXPERIENCED FOR A 4 STAR, I GIVE 5 TO THE LADY THAT DOES THE ROOM. ANYWAY THE HOTEL IS BEING REPAIRED HERE AND THERE, AS THE POSSIBILITY IS GIVEN, IN 2 OR 3 YEARS IT WILL REGAINE ITS FULL 4 STARSGenuine Hotels.com guest review
Hotellvistelsen var bra. Hotellet ligger i norra delen av staden med ett reltivt stort gångavstånd men med bra bussförbindelser mot city. Det är förhållandevis billigt med taxi så för ca 8 euro kommer du/ni ner till Fontana de Trevi och där är det sedan gångavstånd till andra sevärdheter som Spanska trappan och Coloseum. Hotellet hade en mycket trevlig […] personal såväl i receptionen som i matsalen. De var väldigt serviceminded. Read moreGenuine Hotels.com guest review
"40° la temp. all'esterno e 39° quella all' interno"
negativo:stanza molto piccola - aria condizionata quasi inesistente (insufficiente!!!) - sveglia alle sette di mattina con trapani e flex nelle orecchie per lavori vari nel circondario - positivo: elastici e disponibili per un check-out posticipato -buona la colazione -Genuine Expedia guest review
Oubli de mise à disposition de savon/shampoing et chambre pas complétement propre. Carrefour market a quelque a 2 rues a cote.Genuine Hotels.com guest review
Toimiva hotelli, hieman syrjässä mutta rauhallisella paikalla. Palvelu sujuvaa.Genuine Hotels.com guest review
"Bon hotel mais trop excentré ."
Il existe un bus en bas de l'hotel qui mène au centre de Rome en un quart d'heure mais les horaires de passage sont trop espacés et irréguliers de telle sorte qu'il est difficile de profiter pleinement du confort de l'hotel en y revenant par exemple en fin d'après-midi avant de repartir diner en ville. C'est dommage car les prestations sont bonnes.Genuine Expedia guest review
"Leuk hotel met lekker ontbijtbuffet"
Dit hotel ligt wat verder van het centrum, maar op 800 meter afstand ligt het metrostation Euclide en vanuit daar zit je zo in het centrum, waar alle bezienswaardigheden op loopafstand liggen. Schone, nette kamers met gratis kluisje, schone badkamer en lekker ontbijtbuffet.Genuine Expedia guest review
The hotel was nice, the beds were comortable and the braeakfast was good. The hotell-staff were helpfull. Over all a good place to stay. The only thing is you have to be prepared to take a taxi or a bus to go to the city centre because of the location.Genuine Hotels.com guest review
"Rustig gelegen hotel"
Het hotel ligt heel iets buiten het centrum, maar nog steeds prima te lopen naar alle bezienswaardigheden. Het is schoon, het personeel is vriendelijk en het ligt in een vrij rustige buurt.Genuine Expedia guest review
"PROCHE DU CENTRE VILLE"
TRES BIEN DESSERVI POUR SE RENDRE SUR TOUS LES SITES TOURISTIQUESGenuine Expedia guest review
"Hög standard lite utanför"
Mycket bra hotell, fint rum med lyxig känsla och bra frukostbuffe. Lugnt område och fin utsikt. Ligger inte mitt i smeten, så det är enda minuset, men gillar man som oss att beblanda sig med lokalbefolkningen så fungerade bussen utmärkt! Vi köpte tredagarskort på tunnelbanestationen. Vi frågade i receptionen vilka bussar man skulle ta till olika attraktioner. Villa […] Borghese ligger nära, vilket innebär en mycket mysig park, fantastiskt museum- måste ses!, och zoo om man skulle haft barn med sig. Och en bra restaurang Careoke eller något sånt hette den, fråga i receptionen, fantastisk mozzarella! Read moreGenuine Expedia guest review
"Hotel Best Western Rivoli à Rome"
Bien qu'un peu loin du centre, la proximité de la magnifique Villa Borghese, très beau parc, a rendu le séjour agréable (du fait aussi d'un temps radieux pour ces derniers jours d'octobre). La qualité et les prestations de l'hôtel sont satisfaisantes bien que la salle de bain mériterait peut être un coup de neuf. Nous avons déjà eu recours à un hôtel […] de la chaîne best western à Venise et nous sommes très satisfait de la charte de qualite. En bref, si vous voulez visiter Rome, dans un cadre au calme (impasse) et si vous aimez marcher et déambuler nous vous le conseillons. Read moreGenuine Expedia guest review
Vi bodde på hotellet tors-sön. Det var ett mycket fint hotell. Trevlig och hjälpsam personal, jättegod frukostbuffe som hela tiden fylldes på, var aldrig några tomma fat. Rummet såg ut precis som på bilderna, fräscht och fint. Vi fick ett rum med stor fin balkong. Det enda negativa var att det låg en bit ifrån närmaste tunnelbana.Genuine Hotels.com guest review
06/22/14 Medha G San Francisco, California
We were really worried about this place after reading all the previous reviews for this hotel... Turns out that things have changed and our stay was very comfortable. The hotel's decor was good, and the staff were all friendly and helpful. The breakfast spread was the best we had in our entire Europe trip with cakes, croissants, yogurt, fruits, cereals, jams, juices, eggs, etc. Our room was of a comfortable size, with a large balcony. The wallpaper in the room is a bit old fashioned. The air con was working, the receptionist was available for our questions and the service for prompt. They seemed to have fixed all the issues people have raised the older reviews. The only thing to note is that this place is far away from Rome's top attractions. The only way to reach attractions is by bus, and buses are very unreliable in Rome. They are never on time and we found ourselves waiting a lot. A good option would be to rent a scooter. The hotel is located in a very beautiful residential neighborhood.
06/17/14 Joseph A New York
How this hotel has garnered a 4-star rating is questionable indeed, as the only thing we could see contributing to that accolade were the décor and the professionalism of the reception, however professional as they may be, failing to resolve a customer issue is still failing to resolve a customer issue. To give context, we arrived in Rome in the first week of June, having visited Ravello and Amalfi for a friend’s wedding. Yes, we knew Rome would be scorching and humid when we got there, which was why we chose a hotel that offered air conditioning, such as the Best Western Hotel Rivoli. We had prepared for long days of trudging around grandiose landmarks, piazzas and riversides, safe in the knowledge we could come home to our hotel and kick the air-con up to an arctic climate that we would be most happy with. Unfortunately the Best Western does not offer air-con. Yes, the websites say they do, and yes, they have a big white unit with a wall-control box, but this is not air-con. Air-con regulates the atmosphere and temperature of a room. This great big white excuse blew out a puff of cool air so weakly that it got about 3 inches from the vent and dissipated. Meaning we had no escape from Rome’s heat for entire stay, save for jumping into Bulgari or Hugo Boss for a blatant 10 minute window shop, red-faced and damp-backed and obviously not about to buy anything! We immediately raised the issue of the AC unit upon arrival, knowing full well we couldn’t handle three sweaty, sleepless nights. Not to mention trying to get ready for evenings out. The reception promptly sent up some fella to tinker with the dials and the unit. The result? No change. We gave it a day then asked the morning receptionist, as we were leaving for the day, to look at it as it appeared to be broken. 6 hours later when we returned we asked how they’d gotten on. The receptionist replied “It’s fixed.” They’re idea of fixing? Opening the balcony doors….! To add context, on this day it was over 35 degrees outside. At this point we gave up on trying to resolve the situation. I ducked into a couple of other rooms I saw being changed by the maid to see if their air-con was any better but all the units were the same and all the room temperatures the same too. We weren’t going to get anywhere so we ended up grinning and bearing it. Which, for my girlfriend was difficult as she has medical reasons for needing to regulate her temperature, not over-heat, etc. The best we can do is advise other folk who have similar susceptibilities to the heat to avoid Hotel Rivoli. Otherwise it’ll be a loooong trip! The Pros; - Grandiose décor in the communal areas. Very much looks the part. - Staff conduct themselves in a professional manner at all times. - Room had a nice balcony, albeit not one we wanted to use given the room was nothing we could use to cool down in after. - Comfy bed. The Cons; - The pitiful excuse for air-con, as stated above. - The bathroom stank of sewage and worse. Constantly. - Shower wouldn’t pick a temperature, often shifting from cold to piping hot. When you’re trying to cool down after a long day’s walking the last thing you want is a hot shower! - The breakfast consisted of mostly stale bread, croissants, etc. and sweaty meats. Only thing we ate was the boxed cereals and the scrambled eggs. If we’d had to pay for it we would’ve complained. - The concierge called us a cab one night, who turned out to be your standard crooked cabbie who takes you the ultra-long way round (we’d been in Rome two days and knew the routes, as we had walked them, well) for what could have been a quick journey. Not sure if this is the hotel’s preferred taxi company but worth noting here I think.
"An interesting place"
05/10/14 Andrew P London, United Kingdom
We stayed in this hotel for 2 nights and on arrival the inside looked very ornate and dated, however, once you enter the room and ignore its decoration style, it was a very nice and clean hotel. The room was spacious with a large bathroom and excellent shower. The location suited us as we liked the quiet residential area about a 25 minute walk into central Rome or 15 minute bus ride. It has some great local restaurants a short walk away were the locals go. The service was average and there was some building works but they didn't impact on us. Breakfast was basic and not worth paying anything additional for.
"Off the Beaten Path but Good"
04/26/14 Patricia S Itala, Italy
We made a last minute reservation through Booking.com. as we didn't want to pay a king's ransom for staying in Rome. We stayed a week over Easter. The staff was friendly and the front desk people speak english very well. Piazza di Popolo is about 20 min by bus or tram. They gave us a map and marked the routes. The residential neighborhood is quiet and safe. They are busy with renovations but we only slept there so the noise was not an issue. The rooms are adequate and clean. Every day we had fresh towels. Laundry service expensive but good. The shower stalls are small. Be warned. The only complaint I have is that although the breakfast are free its really not too good. I cannot eat cake everyday and the coffee undrinkable. You won't starve but still. It was not too expensive, clean and we can't really complain.
"Rude staff, false advertising, poor location, construction, mold... awful."
The hotel says Center of Rome. There is a definition of Rome Centro and IT IS NOT IN THE CENTER! Construction blocked all our views. There was mold in the rooms to which my mother was allergic. When she told them and asked for another room, they said no and were very rude as she was having trouble breathing. We had to leave right away for her health. They refused to let Priceline refund the room (and we had paid for two rooms for 5 nights each). It was not only an awful experience, but one affected our trip and caused us to spend much time talking with Priceline, our credit card company, Best Western - who should be ashamed to lend their name to this place. I suggest you stay away and find some place else.
"Much too expensive considering..."
11/29/13 shirael2004 Jerusalem, Israel
First - the hotel is located way off the city's touristic center. So if you are in Rome for travel - maybe you should look for something more closer to the main city's attractions. No restaurants close by, and the closet supermarket is a solid 10 minutes walk. Though the neighborhood is quiet and very nice. We booked a triple room for myself and my 2 kids (9 & 6). The room we got was suffocating and much too small . The double bed was more of a single+ and the additional bed was much smaller. No closet space whatsoever and the 2 shelves in the closet were broken or missing.. No room to place the luggage . The balcony was under construction and it actually was unsafe to open the windows. There were no toiletries in the bathroom , only a soap container glued to the wall. It's suitable for a motel or a hostel , not for a 4 star hotel. The whole room could use some more fresh air. Some positive points as well - The public areas at the hotel are very esthetic . The lobby and the corridors are nicely decorated. The staff and service were beyond reproach! The breakfast buffet was quite satisfying.
"Not The "Best""
11/11/13 KATHRYN W
The Hotel appeared to have been recently renovated with some renovations still going on. The location of the hotel is definitely "off the beaten path." (a little too far off the path for me and my husband). There is nothing really to do or see in the immediate area. The staff was not very engaging or suggestive of sites to see or the transportation to get anywhere.
"Bad news I'm afraid"
10/31/13 Anna J Derby, United Kingdom
Really disappointed had a triple room to find scaffolding covering the balcony and black bags full of rubbish. Air con didn't work no alternative offered and be aware of a tax of 3 euro per head per day that no one tells you about. Then when you try to get someone to listen when you get back nobody wants to know least of all hotel direct who I booked it through what ever happened to after sales care?it doesn't exist!!!!
"Not bad, not excellent"
I've been there only for one night. It is in a nice area of Rome (Pairioli) very quiet and safe. The hotel is clean and tidy but pretty old. Rooms are comfortable and silent but my room was not large for a king size bedroom and the furnitures were a bit naïf. Service is good.
"Worst hotel we have ever stayed in!"
10/14/13 Sukhvinder L London, United Kingdom
When you walk in to the hotel it looks like it was last redecorated during the end of the Roman Empire, it looks tatty and cheap. The lift was tiny and you could only get one suitcase in at a time but nothing could prepare you for the room. Although the room was clean enough it was very aged, with fabric on the walls it looked dated. There was dust on the lamps and walls as well, it just looked tired. There was the bonus of a balcony but because the hotel was being renovated, all you could hear was drilling. The thing that made the room unbearable was the bathroom, it just looked dirty. The shower head holder was broken and you couldn't really get a decent shower as a result. The bath looked like it had not been cleaned since their last visitors. You couldn't believe that this was a four star hotel. The bed was two singles joined together and it was was not to the standard you'd expect in the UK. When we went for breakfast in the morning the buffet layout was very disappointing but it wasn't just us that thought this, everyone who came down to breakfast seemed to have the same reaction. During our stay it was uncanny, every day you could see who the newcomers were, they would take a look and you could see that they weren't sure it wasn't a joke. Scrambled eggs looked gross, with under cooked bacon, and to top it off at one point they were offering green beans for breakfast, which not only looked overlooked but was soggy and unappealing. Not a single offer for coffee.
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